Thien Thai Hotel & Spa

Vietnam , Hanoi and North
HANOI , Nguyen Truong To, 45
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46 reviews shown

8/10

Excellent

22 Dec 2025

Josephine

room was clean, bed was comfortable. The elevators were quite small. The gym and spa were closed when we checked them out. Not so important but would have helped ease out the jet lag. Breakfast menu is ok.

Leisure Friends

10/10

Exceptional

30 Oct 2025

James

Lovely hotel with good staff and excellent breakfast.

10/10

Exceptional

24 Oct 2025

Nicholas

Good clean hotel

10/10

Exceptional

05 Jul 2025

Hardip

Excellent location and great staff. The breakfast has very good selection. The hotel is in good condition and well located to loca amenities. Old town market is in walking distance. We enjoyed our stay and highly recommend this hotel.

Leisure Family

10/10

Exceptional

07 May 2025

Denise

Great service!

10/10

Exceptional

29 Mar 2025

Alain

Friendly staff. Good restaurants nearby and within walkable distance of major sites.

Leisure Self

8/10

Excellent

22 Feb 2025

Clifton

8/10

Excellent

12 Jan 2025

Rakesh

Hotel location is 10 min walking distance to night market and old quarters. Old hotel but was clean. Staff was friendly and prompt to requests.

Leisure Friends

10/10

Exceptional

11 Jan 2025

Malcolm

The hotel was a nice place to stay.

Leisure Partner

10/10

Exceptional

04 Jan 2025

Michelle

Muy buena ubicación, excelente el desayuno, chef que realiza los omelettes excelente. Cómodo y limpio, muy bien mantenido. El personal que está en el lobby, es increíble, demasiado amables todos pendientes de abrirte la puerta, el ascensor, de ofrecerte bebidas. Para regresar.

Leisure Self

10/10

Exceptional

09 Dec 2024

Silene

Very Friendly and helpful staff...however I've just arrived, do not have much to say!

8/10

Excellent

22 Oct 2024

Vanessa

Beautiful room and very quiet. Staff were helpful especially Hero.

Leisure Friends

10/10

Exceptional

30 Mar 2024

Inazumim

Very nice hotel. Took care of me before the check in.
Bathroom was wet after the make room. I didn’t know what it was, but it was not water.

Leisure Family

8/10

Excellent

18 Mar 2023

andrea

Great buffet breakfast, helpful n friendly staff gave kind recommendations. Negative… the tub shower design made it impossible to keep the floor dry. All said, a great value!!

Leisure Friends

8/10

Excellent

25 Feb 2023

Felix

Bldg is old and rooms are dated. Stains on the couch. Staff are cheerful and helpful. Breakfast has a lot to offer e.g. pho, egg station, cut up fruits.

Leisure Self

10/10

Exceptional

13 Nov 2022

Harley

A great hotel to explore Hanoi from

We had a great stay at the Thien Thai Hotel. It's located in an excellent part of the city, walking distance from the Old Quarter. The hotel room we had was really nice and the buffet breakfast was first rate.
The staff were all very friendly and helpful. In particular, we had really excellent customer service from Linh at the reception who arranged for a local SIM card to be delivered to the hotel for us. Nothing was too much trouble - thanks Linh!

Partner

10/10

Exceptional

15 Oct 2022

Mack

A beautiful hotel in a great location. The staffs were so accommodating and friendly. Excellent breakfast. Our room is spacious and clean, nicely decorated, big window with a good view of the old quarter. Highly recommended. Will come back soon.

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2019

Amy

Great hotel!

Great location in the heart of Hanoi. Easily walk to all parts of the city. Fantastic value and a very large room. Great breakfast buffet. Would stay again.

Self

6/10

Pleasant

07 Oct 2019

Verified traveler

Average interior but good service.

Overall, good service. Lovely porter walked me to my next hotel to save me carrying my suitcase. Clean and sizeable bedroom. Fairly old fashioned in decor and the bathroom could do with updating.

10/10

Exceptional

01 Jul 2019

Ross

It was a great stay. Hotel handy to local area. Staff very friendly and helpful.

Partner

4/10

Poor

20 Apr 2019

Duke

The location was perfect. There wasn't very much traffic. The fact that there were more locals was cool. We were near places that had amazing food. The room was not worth the price. Although it was modern, the air conditioner did not work in one of the rooms. It was 99 degrees and my kids were sweating and they had mosquito bites on their faces. The staff was friendly and helpful, but we spent most of the night having someone coming in and checking the air conditioner which is annoying when you are jet lagged

Business Family_with_children

8/10

Excellent

06 Mar 2019

Verified traveler

Overall is okay. Receptionist asking a $10 for a missing room card.

10/10

Exceptional

05 Feb 2019

Verified traveler

Clean hotel, could use some upgrades to the ropms and lobby. Breakfast restaurant is clean wifh very good service. Food is tasty.

Leisure Partner

6/10

Pleasant

01 Feb 2019

Verified traveler

My shower didn’t drain properly, it flooded the bathroom floor and I had to keep turning the shower off and wait for the water to go down the drain.
Booked it specifically for the gym - gym was ok. But for the price I paid I was expecting the hotel/room to be a bit nicer.

10/10

Exceptional

10 Dec 2018

Verified traveler

Front desk staff were especially helpful. They even went outside and purchased conditioner after I asked if they had any.

10/10

Exceptional

11 Feb 2018

deedee

Clean well taken care of and close to some sites

Generally well located for wet and dry markets, two large, hard to find restaurants that are open without reservations. Many little stores, some Circle K near by. KFC two blocks away, didn’t try. Hotel staff very helpful with directions etc. rooms very clean and spacious. Ladies clean floors daily on hands and knees. Breakfast quite adequate with Pho soup as well as hot foods and several breads. Wait staff very attentive. Streets torn up and scooters are parked on sidewalks making walking a challenge at times. Would stay here again.

10/10

Exceptional

20 Jan 2018

Nancy

Delightful!!

This was in the historic Old Quarter of Hanoi. We were within walking distance to many important sites. The hotel itself was charming. There was a flight of stairs leading to the entrance but when we arrived at 1:30 am we were greeted by bell boys who carried our luggage up. The breakfast buffet was excellent. Besides having eggs to order, there was a nice selection of Asian and Western dishes along with many fresh fruits. The staff at the front desk was very helpful with our questions. Our room had a balcony, comfortable king bed, refrigerator, safe, large desk area and 2 easy chairs. The bathroom had a large shower and no lack of hot water or water pressure.

Partner

10/10

Exceptional

20 Jan 2018

Verified traveler

Lovely old hotel with charm and grace

Friendly, helpful staff, attention to detail, comfortable rooms, amazingly diverse and beautiful breakfast. Service is a plus here!

10/10

Exceptional

14 Jan 2018

Verified traveler

Great location, good food, friendly and helpful staff? The room was clean and very comfortable and included a safe, refrigerator, WiFi, hair dryer and some fresh fruit. It was a great start to my 3 week Vietnam vacation.

4/10

Poor

17 Aug 2017

Kaye

4 Star Hotel Needs Improvement

Arrived around 9:30pm. Checked in, went to room, came back down to hotel restaurant to eat. Website and room brochure said it closed at 10pm. However, they stop taking orders at 9:20pm. They referred me to a restaurant/bar next to them. The restaurant/bar did not serve food - which the hotel staff should have known. The bathroom in the room was not very clean. The shower curtain was stuck together and had mildew on it at the bottom. I had put on the 'do not disturb' light and was interrupted 3 times by housekeeping, staff with a gift (food) and a phone call from reception. Early on Sunday morning I received a 5:30am wake up call. They called the wrong room! The 10th floor is very loud in the morning due to housekeeping restocking their carts, loud talking. While the staff were friendly, it was a disappointing 4 Star experience.

8/10

Excellent

17 Apr 2017

Pavel

Beautiful building with charming balconies

Beautiful building, a bit hidden on the street, Google Map pin might be deceiving. Overall good, I have couple notes: we have arrived way too early for a check-in, left the baggage in the reception and went for breakfast; when we came back at the check-in time, I would have expected our bags already in the room, not laying where we left them for us to carry. The sauna and jacuzzi are nice, but the sauna's temperature of 54° C is not enough and the layout of the wellness room doesn't make any sense. The breakfast is nice, and I believe the suite must be beautiful.

Partner

10/10

Exceptional

05 Apr 2017

Verified traveler

Very nice hotel at the edge of the old quarter

It was very easy to navigate around the old quarter from the hotel.

8/10

Excellent

11 Mar 2017

Linda

Little outside of main attractions but comfortable Were accommadating with leaving luggage. Less traditional food. Irish pub food so so.

Family

10/10

Exceptional

11 Jan 2017

Lea

Nice hotel

Overall satisfied with my stay here. Staff were polite. Location is convenient. There's a fast food joint around the corner. Walking distance to places of attraction.

8/10

Excellent

15 Feb 2016

an Old Girly

practical, close to the center of town (20 min)\n

although staff was not fluent in english or french, we manage to be understood.
Breakfast is varied and offered in North American, Continental and Asian versions so you can experiment.
During the TËT holiday the dining room remained open with reservation, so it was possible to eat a nice meal because most restaurent were closed. the overall experience was good and pleasant.

8/10

Excellent

15 Feb 2026

Peter

Detta är ett bra hotell som är som en lugn oas mitt i den trafikintensiva gamla staden.

8/10

Excellent

23 Dec 2025

Kaihou

古い建物

8/10

Excellent

28 Feb 2025

Frédéric

Hôtel correct situé a proximité du vieux quartier

Chambres très correctes, déjeuner très correct également. Par contre, le personnel est très bruyant dès 6h du matin. Ça nous a réveillé chaque matin.

Friends_and_family Family

8/10

Excellent

27 May 2023

Richard

Restaurant bien pour le déjeuner... Mais manque de restaurant ou d'identication pour des restaurants proches.

Personnel très accessible et serviable

Leisure Self

2/10

Poor

06 Mar 2019

Verified traveler

Do not be deceived!

The worst hotel where i have stayed.
Do not be deceived. The place is totally different with pic on website.

Partner

8/10

Excellent

26 Dec 2018

EFRAIM

Good Service

The entrance to the hotel is small and only by stairs but there is a service for help with luggage

8/10

Excellent

11 Nov 2018

Verified traveler

money value

10/10

Exceptional

03 Jan 2018

Helen

highly recommended

great services and good breakfast.
close to city centre, at walking distance there are restaurants, convenience stores.
only the bed is a bit soft, but room is big and comfy, hot water available.
as a ~50usd per night experience, def worth the price.

Family

10/10

Exceptional

23 Aug 2017

dai

安心感のホテル

少し中心部から離れてるが、朝食ブュッフェは美味しく、大満足。日本人マネージャーもいて、安心感あり。
一番高い部屋に泊まったけど、それでも安く、特に不満を言う点もなく、おすすめ。

10/10

Exceptional

05 Apr 2017

BINWEI

河內市區鬧中取靜離古街不遠的酒店

二樓有SAUNA JACUZZI 很舒服完全免費使用用了兩次還有烤箱可是蒸氣室沒有開可能是年久失修了
一樓有抬高半層行動不變者可能不是那麼方便早餐不錯有提供現煮河粉味道不錯正門口是個學校房間若是正對的學校早上七點多就有廣播可能會有點干擾這次入住因為之前有些經驗東南亞地區某些酒店熱水溫度不夠高所以先試水溫結果溫度真的只有溫水後來反應過後他幫我升等到一間有廚房的套間水溫就很夠適合想泡泡澡的服務人員都很親切都不用問就馬上寄住客戶真的很不錯的服務越南很多車子亂喊價所以出門請酒店幫忙叫車到機場就是公定價300000 我從機場來搭乘共乘小巴就被敲了200000

8/10

Excellent

05 Mar 2017

Martin

きれいなホテルです

旧市街の北部のホテル。客室がとても広々、豪華で快適でした。レストランも豪華でしたが、朝食メニューの種類はもう少し豊富だったほうがよかったです。