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The Hanoi Club Hotel
Hanoi and North · Vietnam
Yen Phu Tay Ho District, 76View location
8.8/10Excellent655 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Location7.8/10 7.8
Neighborhood7.4/10 7.4
Value9.0/10 9.0
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Hanoi Club Hotel
The Hanoi Club Hotel & Lake Palais Residences is conveniently located in the popular Tay Ho District area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.
Service-minded staff will welcome and guide you at the The Hanoi Club Hotel & Lake Palais Residences. Some of the well-appointed guestrooms feature television LCD/plasma screen, additional bathroom, complimentary tea, mirror, slippers.
Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including badminton court, mini golf course, hot tub, fitness center, sauna.
No matter what your reasons are for visiting Hanoi, The Hanoi Club Hotel & Lake Palais Residences will make you feel instantly at home.
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Located in Hanoi (Tay Ho), The Hanoi Club Hotel & Residences is steps from West Lake and a 4-minute drive from Hoan Kiem Lake. This casino hotel is 1.2 mi (2 km) from Ho Chi Minh Mausoleum and 2 mi (3.3 km) from Train Street.
Make yourself at home in one of the 140 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: VND 500000 per accommodation, per day
We have included all charges provided to us by the property.
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You need to know
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards and cash
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
- Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 700000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Vietnamese
English
Chinese (Mandarin)
Nearby attractions
West Lake
0.1 km / 0.1 mi
Tran Quoc Pagoda
0.8 km / 0.5 mi
Quan Thanh Temple
1.3 km / 0.8 mi
Syrena Shopping Center
1.7 km / 1 mi
Hanoi Botanical Garden
1.7 km / 1 mi
Presidential Palace
1.9 km / 1.2 mi
Hang Dau Water Tower
2.1 km / 1.3 mi
Ba Dinh Square
2.1 km / 1.3 mi
Ho Chi Minh Mausoleum
2.1 km / 1.3 mi
Dong Xuan Market
2.3 km / 1.4 mi
One Pillar Pagoda
2.4 km / 1.5 mi
Thang Long Citadel
2.4 km / 1.5 mi
Ho Chi Minh Museum
2.5 km / 1.6 mi
Hang Ma Street
2.5 km / 1.6 mi
Imperial Citadel of Thang Long
2.6 km / 1.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Bellboy service
- Hotel safe
- Lift access
- Terrace
- Concierge
- Newspapers
Show 13 more facilities & services
- Luggage room
- Clothes dryer
- Grill/BBQ
- Café
- Bar
- Restaurant
- Conference room
- Meeting room: 5
- Business centre
- Casino
- TV lounge
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN PREMIERTWIN • PREMIERTWN.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
TWIN PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
STUDIO CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
DOUBLE SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN PREMIERTWIN • PREMIERTWN.PE-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
TWIN PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIER WITH VIEWSDOUBLE • PREMIER WITH VIEWSDBL.PE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
DOUBLE PREMIER WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
DOUBLE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Hanoi Club Hotel
DOUBLE DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Hanoi Club Hotel
100
reviews shown
Ian
Wonderful
David
Great in general, only small little issues with mould in the bathroom.
Jerald
The pool was clean, gym was well equipped, breakfast was excellent, staff was friendly and helpful. Location in Hanoi was perfect for walking about.
Zoe
Always enjoy staying here. More peaceful than the Old Town and great outdoor pool and gym facilities.
Joshua
Front desk staff was horrible
Trang
The location is about 20 minutes walk to everything, but it’s right next to the lake. It has a beautiful view and breakfast is very good. Personally, I like the gym, the cardio workout room, the sauna, steam and jacuzzi tub. The location is nearby some fun and good eats both Vietnamese and non-Vietnamese foods.
The staff is helpful and the place is well keep and clean. The hotel is a bit on the older side but the prices are good.
The staff is helpful and the place is well keep and clean. The hotel is a bit on the older side but the prices are good.
Roodline
The entrance lobby is so clean and pleasant that I was surprised to find that the room was not nearly as clean as I had hoped, particularly the bathroom. The only positives were the view from the pool, the gym and the breakfast.
dino
Clean room, professional staff, delicious breakfast, amazing gym , pool area, and golf driving range. Also enjoyed the location in Westlake. Just a few mins to old quarter but away from the crowds.
Sol
Wonderful
Zoe
Always an excellent place to stay. More relaxed than staying in the old town. Lovely swimming pool and lots of little cafes near by.
Chun keong
Book directly with the hotel, cheaper
Robert
A hidden gem of a hotel. Staff were very helpful and facilities were great. A different side of Hanoi, as opposed to around Beer Street, where we had stayed before. The only criticism is that there is only one lift to the hotel floors.
Qiang
Very bad experiences. I paid the bill at restaurant but the reception is not informed on time .
They did not trust you paid.
They did not trust you paid.
Christopher
Beautiful room and housekeeping made it spotless every day. Lovely view of the lake and pool. Breakfast was great. Reception staff weren’t always as helpful as would have liked.
Rich
The room was very clean. And looked modern. I had a balcony facing the Lake. I felt very comfortable. The staff were very attentive and kind. I did not use the pool or hot tub, but i did use the gym. It was huge for a hotel gym.
Someswar
There are small shops nearby. Make sure you carry enough VND. There are couple of seven eleven like stores that accept credit cards. In entire Hanoi, many places don’t accept credit cards.
I found the eating options in the hotel limited. The breakfast was good. Awesome view if you select the lakeview rooms.
I found the eating options in the hotel limited. The breakfast was good. Awesome view if you select the lakeview rooms.
Denise
Great
Roderick
Staff were very polite.
Peter
location,staff..
Vera
The room was clean but they are small. The breakfast was good and the staff helpful.
Diane
Very accommodating and attentive staff were always looking out for us. A dining room attendant noticed I had decided to have a drink outside and alerted me that the air quality was extremely poor and I should move inside.
Will
All good !
Michael
Room is bit dated with old furniture. But all amenities are present. Staff is very friendly. Breakfast is just average given the competition there is out there. I say it is poor value for money.
Sylvain L
The breakfast was excellent. The peacefulness around the hotel looking at the lake was very helpful after a very noisy day outside. The hotel was excellent. That’s all there is to it.
Satvinder
Really good hotel - nice swimming pool and helpful and friendly staff. Slightly further than I had realised but taxis are very cheap and available.
Sean
Friendly staff, lovely breakfast and nice room with all amenities
Michael
Hotel is ok just old otherwise ok
Aiman
Great property wonderful staff and delightful breakfast
Ghafoor
Excellent hotel. We came back for another night when we had to be in Hanoi. Staff and cleanliness is 5 star. Restaurant is awesome and the waiting staff are well trained. The receptionists (all) were amazing. They answered most of our questions and concerns. The hotel is in a busy area, so vigilance is required when walking as there are too many scooters. Looking for a good street food? you are right at the heart of it. The walk to the french 1/4 is about a 20-30 min, but we enjoy walking so that was not an issue for us.
Aiman
Nice room friendly staff and great location
Sean John
Wonderful staff, spacious lobby and restaurant area, GREAT swimming pool, nice rooms, nice restaurant and cafe options
Sean John
Nice location, wonderful staff, great swimming pool
Sean John
Great swimming pool, a sense of space, wonderful staff, good restaurant. Highly recommend
Lauren
Room was a little dirty with mold in the shower. The facility was a little run down and not in a great area of hanoi. Overall we were disappointed in our stay and felt the reviews were misleading.
Russell
We had a great stay at the Hanoi Club. We really enjoyed the location not far from the old town, but far enough away to be quiet and relaxing. We enjoyed the balcony and the lake view and we also enjoyed the golf driving range. Highly recommended.
Lou
The Hanoi Club is like a Hyatt or Hilton back home, just with firmer beds which is expected in tropical countries with hi humdity.
Kimarley
Good
Mei Lan
The hotel is great but a bit outdated in the room. It location 2km away to old quarter. But if give you a quite sleep.
Tung
Surprisingly nice hotel with lots of amenities. Overall very clean and comfortable with the exception of mold on bathroom door in my room. Lots of food options nearby.
Jordan
Lovely hotel in a good location.
Excellent hotel, room was very spacious and clean. Facilities are excellent, good gym, pool, tennis courts and a drive range.
The walk in to the old quarter and other local attractions is pretty straight forward. Takes about 20-30 mins, taxis cost buttons and take about 10-15 mins.
Friendly staff and very helpful. Pricier than other hotels but it’s got the luxury feel about it at a very reasonable price.
The walk in to the old quarter and other local attractions is pretty straight forward. Takes about 20-30 mins, taxis cost buttons and take about 10-15 mins.
Friendly staff and very helpful. Pricier than other hotels but it’s got the luxury feel about it at a very reasonable price.
Daniel
Very nice hotel
stanley
Excellent stay for the second time in two months. I visited Hanoi Club with my brother who is disabled and the staff was absolutely amazing. I will definitely be back.
Hannah
Bit out of town, but
John
Comfortable, quiet when I was there. Very helpful friendly staff. Room was clean but dated. A little guidance in the restaurant for newcomers would be welcome.
Heather
Can’t really judge as renovation work taking place
They were having renovation work completed so it wasn’t a particularly quiet or peaceful time to stay. The sound proofing of the rooms wasn’t great therefore it was quite noisy at times. The bed was very comfortable but the bathroom was very small. There was a lovely view from the room.
Dorothy
Property is good and clean,and a bit busy on the entrance but the bellhops and the porters are really really friendly and helpful but the senior person who assisted us in the front desk is curt and non smiling The breakfast menu does not have many options at that time.
Verified traveler
A great hotel for the price paid
The staff are very friendly.
Various facilities are available for exercise (swimming pool, fitness club, driving range).
The variety of food at the breakfast buffet is commensurate with the price paid.
The rooms do not feel cramped.
I was provided with a free minibar.
Various facilities are available for exercise (swimming pool, fitness club, driving range).
The variety of food at the breakfast buffet is commensurate with the price paid.
The rooms do not feel cramped.
I was provided with a free minibar.
sharon
B
Haidee
Its central to the tourist spots. Friendly staff.buffet breakfast was good. Rooms are spacious.
MANOJKUMAR GOVINDLALJI
While hotel is good the area is not recommended and it is far
Andrew
First time I say that this hotel, but I strongly recommend. Excellent location overlooking lake good breakfast excellent rooms.
They even have a golf driving range and a pool.
The spa service is also excellent
They even have a golf driving range and a pool.
The spa service is also excellent
MIGUEL
really nice hotel , you can get a very good value for your money
Zoe
Lovely position of the hotel overlooking West Lake. Amazing pool and great gym.
Courteous staff especially the bell boy Alex.
Servicing of the room very good too.
Courteous staff especially the bell boy Alex.
Servicing of the room very good too.
prakash
Swimming pool, Zym, Golf is amazong at this hotel. Also the breakfast and staffs are very respectful and helpful. Definately a class of hotel, will come back again.
John Brandon
Great hotel for the price. Nice quiet area, really nice amenities (pool, gym, golf range)
Ronald
Friendly oasis in Hanoi
Stayed a number of times in recent years. Nice overall improvements to the property. Lots of facilities on site. Very nice restaurant and wide ranging menu selections. Staff is always super friendly and helpful. Good location encountered from airport into downtown and most of the attractions. Special note to golfers:excellent driving range facility!
YOGESH
Great staff and frendly service
Michelle
My entire washroom was flooded after taking a shower. I was promised city view and only got a view of the tennis court. My room looked nothing like the photos provided from the property, it felt like a scam.
Christopher
Pretty solid property area around is a little rough, but it’s overall a great stay driving range
sydney
The property was under construction with no elevator which made it difficult to get access to areas.Water leaking on the bathroom floor out of shower and from toilet. We had to move rooms as the room initially was so bad smelling. Gym, pool and buffet breakfast was very good.
Christopher
The staff members were excellent, the room was pretty good. No prior notice of ongoing elevator repair, so every morning walking to breakfast service meant walking outside in the rain. Not terrible, but wish there’d been a discount.
Benjamin
Everything was great, although, my “King” size mattress was actually just two single mattresses on king size frame. Otherwise the hotel is pretty awesome.
dan
We enjoyed our stay...
The staff was super nice andv
always helpful and smilling!
Basically, for me, just 1 small drawback....that was the 5 am neighborhood rooster call every morning.
My suggestion is that rooster is on the next evenings menu....haha!
The staff was super nice andv
always helpful and smilling!
Basically, for me, just 1 small drawback....that was the 5 am neighborhood rooster call every morning.
My suggestion is that rooster is on the next evenings menu....haha!
clive
great location in a quiet side street by the west lake. 15 minutes from old quarter on foot
Aditya
The property is near a lake which was the best thing. It has all the required amenities many advance facilities like game room, golf area and wide area pool near to the lake. The rooms are spacious and the breakfast was fulfilling. The staff were really helpful and kind. If you need a good property near the west lake in Vietnam, this is the place.
Ken
This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
Charles
Cleaning Staff knocked on my door then entered at 7AM waking me up. Ridiculous.
Vince
Loved the property. Directly on the lake with a pool and driving range. The gym was one of the better hotel gyms ive ever come across. The sauna and jacuzzi were a huge plus. Bun Cha at the restaurant was to die for. Breakfast Buffett was pretty good, loved the espresso machine.
Staff very attentive, great customer service!
A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
Staff very attentive, great customer service!
A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
INGO
Good place to stay great breakfast
Nice rooms few drinks in mini bar free
Nice rooms few drinks in mini bar free
Guy
Très bien
john
All services are 5 stars rated, excellent facilities and services are great!
Timothy
Nice hotel with lake front. Good breakfast and friendly staff.
Verified traveler
Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
Valerie
The surrounding of the hotel was good as it is located next to the sea. However the streets outside were dirty and full of chaotic traffic.
Wayes
Great place to stay
Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Ronald
Comfortable stay
Overall, a nice stay and good value for all amenities available. Staff was nice and most helpful. Nice to see renovations counting as updating is required.
Zuhra
I recently stayed at Hanoi Club and Residence for 9 nights, paying a premium for what I expected to be a four-star experience. Unfortunately, the hotel's location in a narrow alley proved to be inconvenient, as taxis, cars, and buses struggled to pick up guests. The crowded, narrow streets filled with motorbikes made walking around feel unsafe.
Moreover, I was disappointed by the unprofessionalism of the staff and management. Their lack of manners and disregard for guests' comfort was evident throughout my stay. I was asked to check the room for a hairdryer without them inspecting it properly first. However, upon checking, the hairdryer was indeed in the room. This lack of attention to detail was concerning and not what I would expect from a hotel of this caliber.
Moreover, I was disappointed by the unprofessionalism of the staff and management. Their lack of manners and disregard for guests' comfort was evident throughout my stay. I was asked to check the room for a hairdryer without them inspecting it properly first. However, upon checking, the hairdryer was indeed in the room. This lack of attention to detail was concerning and not what I would expect from a hotel of this caliber.
Thi
Great hotel, very clean with great service
Teresita
Good place to stay overall other than accessibility.
Rakesh
Nice hotel by the lake
Friendly staff. Room and bathroom are spacious and clean. good breakfast buffet, Not walking distance from Old quarters but easy access by taxi. Cost around 50K VND (approx. $2),
John
Great view of the lake. Peaceful and quiet. Awesome restaurant and staff are very kind and pleasant.
Kamal
Top notch
Sonia
Very comfortable and convenient!
Mark
Great property on West Lake with helpful and efficient staff. Very good breakfast buffet, gym and pool facilities. Plenty of coffee shops in the area and good local restaurants for noodle and bbq.
Michael
The staff are super helpful and the front desk ladies speak excellent english.
Also, the rooms and property are beautiful.
Also, the rooms and property are beautiful.
john
wonderful !!!!
Great service
Tina
Location was good. Very quiet. Nice facilities
Pam
It is a nice change being on the waterfront from being in the downtown core, still only $2 cab ride from the walking street with many shops and restaurants.
Maiphuong
quietness
Ian
Great location for chilling out
If you want to escape the smog of Hanoi this is a great place to stay. Great food and facilities with a nice view of the lake and a very unique golf range. Easy to get a taxi or walk into the centre.
Marcia
Golfer’s Delight
Loved the driving range in this hotel.
khuong
Very good
Nga
This place is very quiet. Staff is very helpful and friendly. The room is quite spacious with decent size bathroom. The pool is nice and there's a water golf club in the facility. There are quite a few street food options and a coffee shop across the street. This hotel is right on West Lake so if you're into morning rin and savoring the gorgous sunset on the laje, you'll like it here.
Glenys
Sitting by pool smelly, poor room service very basic cleaning and limited restaurants nearby
Joseph Nikhil Reddy
Lovely
Philip
This is my return stay as the staff are very friendly with good service and cleanliness. The rooms are well equipped and the place is a great retreat from the busy streets.
deborah
Great place to relax after a long flight. An interest in golf would make this hotel a really great destination
Ryan
Quiet
Cam
Will stay there again if come back to Hanoi
Deryl
I enjoyed the lake and golf driving range
Location & surroundings
The Hanoi Club Hotel
Yen Phu Tay Ho District, 76, Hanoi, Vietnam
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The Hanoi Club Hotel
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