Thang Loi Hotel

Hanoi, 200 Yen Phu Street, Tay Ho District, 200
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19 reviews shown

4/10

Poor

18 Feb 2026

Drey

1-2 bars of service. Could have been better.

Partner

2/10

Poor

21 Jan 2026

Kay

Staff where all good and spoke English which helped.
However our communciations through Expedia where nver replied which was a little unsettling.
When we arrived we could see a lovey garden, however when you enter the foyer, you begin to notice things.
For one the advertised swimming pool was unavailble.
There was no assitance getting our bags to our room and it was up a flight of stairs.
The rooms are in a block out over the lake - which should be amazing however the wear and tear over the years are very obvious.
The room is a good size, and the vew over the lake at night is lovely.
However the furniture, bathroom (showever curtain) etc where all old and worn.
We had to call reception to have some one come and fix the TV which required the fixit man to go under the desk and swithc things on and off.
Another strange thing was the way the power worked from a centralised remote and when we switched on the bedside lamps they flickered before they worked!!
We had included breakfast in our stay, which was very average, and saved by the freshly made omelete.
We ended leaving the Tang Loi after only one night.

its a shame it has been let go as the grounds, the lake, and the 1970s style architechture could be amazing however it just isn't!

Leisure Partner

10/10

Exceptional

11 Jan 2026

Zaw

Good location and view to see Hanoi

Leisure Self

6/10

Pleasant

13 Dec 2025

Eric

The stay was overall just okay. The hotel is very outdated and could really use some upkeep. The location is decent, with a few places within walking distance, but it’s a bit far from the main road. The breakfast buffet was average, with limited variety, and much of the food was cold on the buffet line. The Wi-Fi was unreliable. Overall, it wasn’t terrible, but I would not stay here again.

8/10

Excellent

07 Nov 2025

Roland

Basic level older location great view, quiet location. 2nd trip back in a year.

Business

10/10

Exceptional

10 Sep 2025

Lily Hue

The hotel was a gift from Cuban government offer to Vietnamese that located on the West lake .The view in room look out the lake and landscape around are so beautiful!

10/10

Exceptional

27 Aug 2025

Lily Hue

beautiful hotel

10/10

Exceptional

27 Aug 2025

Lily Hue

beautiful hotel !

4/10

Poor

31 May 2025

Saul

The property online looks 10/10 but in person is really outdated. The staff at the front desk are not friendly and informative. I got zero information when I checked in. They also never answered WhatsApp for the questions nor concerns I had.

Leisure Self

2/10

Poor

02 May 2025

Kevin

This place is a dump. My room had cobwebs in every corner, floors dirty, the phone in the room did not work, the shower had no pressure, the tub had rust in the corners the shower curtain was molded. The lake was disgusting, full of trash and dead rotting fish that stunk to high heaven. The buffet was a joke. People in the hallways screaming at all hours of the night beginning at 6am.. no security to enforce any rules or order.DO NOT BOOK THIS HOTEL.

Leisure Self

4/10

Poor

20 Mar 2025

Katherine

Room was very dusty and the bed made us itchy
The pool was dirty and unusable, full of leaves and looked like it hadn’t been maintained in a while and had no chairs to discourage you from using it.
There was no working lift we had to carry our suitcases up 3 flights of stairs.

The toilet did not flush and we were given 2 single beds rather than a double that was advertised.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Dat

Quite a nice location (on the shore of a great lake). Very customer oriented staff. old but well kept hotel

Leisure Friends

6/10

Pleasant

05 Dec 2024

Robert

Rooms need cleaned better especially under the bed

For the price of the place compared to other more established hotels in the area, we weren't expecting the same luxories we had experienced at other hotels around the country, but this place was a bit of a let down. The room was filthy, the wooden floor under the bed didn't look like it has been cleaned in years, there was empty bottles, other trash and about an inch thick of dust. The rest of the room only must have had a very basic surface clean as there was dust all over the TV and other surfaces.

Partner

8/10

Excellent

12 Nov 2024

Daniel

It was an OK stay.

Leisure Self

8/10

Excellent

24 Aug 2024

Tom

It's an old hotel and badly in need of some renovation. The best part is the lake view. It's right on the lake and I loved the balcony. The pool is also a great perk.

The rooms, however, felt old and worn out. The bed wasn't comfortable. Also, there is no guest elevator, and while the hotel is only three floors, it does make it difficult if you are carrying a lot of luggage.

Leisure Self

8/10

Excellent

17 Nov 2025

John ho

yes

Friends_and_family Family

8/10

Excellent

17 Nov 2025

John ho

yes

Friends_and_family Family

2/10

Poor

18 Oct 2025

Veronique

J’ai même pas osé rester je suis parti après 30 minutes. Je ne me sentais pas en sécurité personne ne m’a dirigé vers la chambre l’odeur de moisi etait insupportable tout etait sale et je n’exagère pas n’allez pas labas et je ne suis généralement pas difficile donc fier vous à moi.

2/10

Poor

24 Dec 2023

YASUAKI

ホテルが存在していない

Business