Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Diamond Westlake Suites

Hanoi and North · Vietnam

96 To Ngoc Van Street, Quang An CommuneView location

9.2/10Excellent538 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition8.8/108.8
Location7.2/107.2
Neighborhood8.0/108.0
Value9.0/109.0
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm
  • Hotels with spa
  • Sport hotels
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Diamond Westlake Suites

A mere 15-minute drive from the city, this executive residence offers easy access to commercial and entertainment areas, restaurants and local landmarks, and free shuttle transport to the town centre and international schools in the area.

Meticulously designed and luxuriously furnished, Sedona Suites Hanoi comes complete with well-equipped kitchenettes, where guests can prepare homemade meals. The tranquil views of the romantic West Lake, the pool or the beautifully landscaped gardens offer the perfect backdrop for a cosy dinner.

Alternatively, guests can dine in the charming hotel restaurant, which also serves buffet breakfast on the veranda and breakfast baskets in the room.

Read more about this hotelShow less

A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This family-friendly aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.

Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
    • Airport shuttle fee: VND 800000 per vehicle (one way)
    • Rollaway bed fee: VND 800000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Vietnamese

    English

Nearby attractions

West Lake 0.1 km / 0.1 mi
Syrena Shopping Center 1.1 km / 0.7 mi
Ho Tay Water Park 1.5 km / 0.9 mi
Trinh Cong Son Walking Street 1.7 km / 1.1 mi
Lotte Mall Tay Ho 2.3 km / 1.4 mi
Tran Quoc Pagoda 3.7 km / 2.3 mi
Nhat Tan Bridge 4.2 km / 2.6 mi
Quan Thanh Temple 4.2 km / 2.6 mi
Cua Bac Church 4.7 km / 2.9 mi
Hang Dau Water Tower 4.9 km / 3 mi
Hanoi Botanical Garden 4.9 km / 3 mi
Ho Chi Minh Mausoleum 4.9 km / 3 mi
Dong Xuan Market 5.2 km / 3.2 mi
Vietnam Military History Museum 5.3 km / 3.3 mi
Quan Chuong Gate 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1998
  • Year of most recent renovation: 2022
  • Total number of rooms: 167
  • Number of floors (main building): 5
  • Single rooms: 33
  • Double rooms: 102
  • Villas: 20
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 100 more facilities & services
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer service
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Toaster
  • Oven
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Electric kettle
  • Bikes available: 3
  • Towels and bed linen
  • Restaurant: 2
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Children playground
  • Kids’ club
  • Entertainment programme for children
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishment
  • Table tennis
  • Squash
  • Fitness
  • BasketballExtra charge
  • Billiards
  • Mini golf
  • Tennis
  • Badminton
  • Putting green
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Diamond Westlake Suites

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    Diamond Westlake Suites

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Diamond Westlake Suites

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Diamond Westlake Suites

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Diamond Westlake Suites

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH DOUBLE BEDVILLA • WITH DOUBLE BEDVIL.DB

    Photos are not available for this room type.

    Diamond Westlake Suites

    VILLA WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GARDEN VIEW KING BEDAPARTMENT • GARDEN VIEW KING BEDAPT.GV-KG

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMS • 3 Bedrooms • 128 m²APT.B3
    APARTMENT THREE BEDROOMSPhoto unavailable5 photos

    Diamond Westlake Suites

    APARTMENT THREE BEDROOMS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    128 m²
    Occupancy
    Guests: 1–7 • Adults: max. 6 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width, Single bed 80-130 width
    Bedrooms
    3
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Room amenities

    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Tea and coffee making facilities
    • Washing machine
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Microwave
    • Minibar
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Cot on demand
    • Turndown service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Satellite TV
    • Shower
    • Bathtub
    • Soundproof room
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Table tennis
    • Sauna
    • Telephone in the bathroom
    • Bathroom: 3

    Facilities with extra charge

    • Fridge
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Diamond Westlake Suites

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMSFAM.B2

    Photos are not available for this room type.

    Diamond Westlake Suites

    FAMILY ROOM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LAKE VIEWVILLA • LAKE VIEWVIL.LK

    Photos are not available for this room type.

    Diamond Westlake Suites

    VILLA LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Diamond Westlake Suites

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Diamond Westlake Suites

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 61 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable5 photos

    Diamond Westlake Suites

    APARTMENT ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Electric Kettle: 1
    • BBQ Facilities: 1
    • Clothes Dryer: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Children playground
    • Garden
    • Table tennis
    • Fitness room
    • Sauna
    • Outdoor swimming pool
    • Housekeeping
    • Smoke detector
    • Fireplace
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Make-up mirror
    • Slippers
    • Desk
    • Toiletries
    • Alarm clock
    • DVD player
    • CD player
    • 220V power supply
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • Hi-fi
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 91 m²APT.B2-1
    APARTMENT TWO BEDROOMSPhoto unavailable6 photos

    Diamond Westlake Suites

    APARTMENT TWO BEDROOMS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    91 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Room amenities

    • BBQ Facilities: 1
    • Clothes Dryer: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Children playground
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool
    • Sauna
    • Fitness room
    • Table tennis
    • Desk
    • Toiletries
    • Extra beds on demand
    • Alarm clock
    • DVD player
    • CD player
    • 220V power supply
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Make-up mirror
    • Welcome pack
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Balcony
    • Living room: 1
    • Safe
    • Garden
    • Slippers
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • Hi-fi
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Electric Kettle: 1

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Diamond Westlake Suites

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-2

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-2

    Photos are not available for this room type.

    Diamond Westlake Suites

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Diamond Westlake Suites

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDROOMSVILLA • THREE BEDROOMSVIL.B3

    Photos are not available for this room type.

    Diamond Westlake Suites

    VILLA THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Diamond Westlake Suites

9.2
Excellent
538 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
7.2 /10
Neighborhood
8.0 /10
Value
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Tony
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Self
6/10
Pleasant
05 Jul 2026
Katherine
Spacious apartment in large complex with lots of facilities. The whole property is quite dated and feels a bit underloved but the pool was great and the room had everything we needed, including washing machine. Breakfast has plenty of selection but not a fancy buffet. Location is a bit out of the way compared to other westlake options, but grab still quick and easy.
Friends_and_family Family
8/10
Excellent
03 Jun 2026
Hari
very good and kids friendly environment. close to everything.
Family_with_children
10/10
Exceptional
21 May 2026
TUYEN
Nice hotel, wonderful service with good food.
Family_with_children
10/10
Exceptional
20 May 2026
Paul
Very lovely clean rooms, great staff, and amazing breakfast choice
Self
10/10
Exceptional
05 May 2026
SUHEON
It was good stay with peaceful moment. The breakfast is also very good, too.
Friends_and_family Family
10/10
Exceptional
01 May 2026
Amit
Spacious clean apartment, although slightly old fixtures
8/10
Excellent
27 Apr 2026
Will
Service was fantastic
Family_with_children
10/10
Exceptional
26 Apr 2026
Glenda
Great location, clean room, breakfast available with good choice, bonus to have swimming pool and other facilities in a large city
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Kevin
Excellent experience stayed, very cleaned and roomy, would return next time in town visit. Nice and helpful staffs. Earned 5 starts from me.
10/10
Exceptional
23 Apr 2026
Chris
Very safe with guards at the entrance. Spacious rooms. Huge pool. Lots of amenities on site. Pickleball, badminton and squash courts. Golf driving range (into a net) and putting green. Great little store with everything you need. Restaurant was very good! I would definitely recommend this place.
Partner
10/10
Exceptional
18 Apr 2026
Charles H
Well maintained polite and appropriate service and security. On site amenities were plentiful and made for a pleasant stay.
Family_with_children
10/10
Exceptional
17 Apr 2026
Mary
The room was cleaned everyday. The breakfast was varied each day and delicious! The kitchen was stocked enough to cook meals together and the pool was clean!
10/10
Exceptional
07 Apr 2026
James
We really enjoyed the area, there were plenty of different food options and wasn’t as busy as Hanoi old quarter
Only thing that let it down for us was the bed was extremely firm but besides that perfect
Family_with_children
10/10
Exceptional
01 Apr 2026
Vajahat
Clean rooms, great staff and a convinience store in the property
Family_with_children
10/10
Exceptional
03 Mar 2026
Hoi
Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Family
10/10
Exceptional
29 Jan 2026
Justin
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.

6/10
Pleasant
21 Jan 2026
David
The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not.

Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars
We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them
Leisure Partner
10/10
Exceptional
03 Jan 2026
Edwin
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
10/10
Exceptional
02 Jan 2026
Danielle
Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time.
Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite.
Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.
Leisure Family
10/10
Exceptional
30 Dec 2025
Simeon
Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Leisure Family
10/10
Exceptional
20 Nov 2025
Quynh
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
6/10
Pleasant
19 Nov 2025
Vanessa
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Leisure Family_with_children
10/10
Exceptional
17 Nov 2025
James
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Leisure Family
10/10
Exceptional
29 Oct 2025
Vanessa
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
10/10
Exceptional
12 Oct 2025
Simon Aaskov
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Tim
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Leisure Partner
10/10
Exceptional
14 Sep 2025
Nicole
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Leisure Family_with_children
8/10
Excellent
10 Aug 2025
Claire
The property is a mix of residential accommodation and holiday apartments.
The pool was lovely and quiet.
The kitchens in the apartments need updating and the breakfast wasn’t the best we have had.
It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
Leisure Partner
6/10
Pleasant
22 Jul 2025
Verified traveler
오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다
우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다
킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다
세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데
결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다
직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다.
조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
Friends_and_family Family
10/10
Exceptional
16 Jul 2025
Frank
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Leisure Family_with_children
10/10
Exceptional
13 Jul 2025
Jack

Diamond it is!

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile.

I hope to go back there very soon again
Self
6/10
Pleasant
07 Jul 2025
Verified traveler

部屋のにおい

部屋の湿気くささだけ改善してほしい。寝られないほどだった。
消臭剤を買ってきて1本使った。

あとは問題なし。スタッフもサービスもちゃんとしています。
Friends_and_family Friends
8/10
Excellent
26 Apr 2025
CESAR EDUARDO DEL
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Leisure Partner
10/10
Exceptional
10 Apr 2025
Harish
Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Leisure Family
6/10
Pleasant
02 Apr 2025
Kimberly
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
Leisure Family
6/10
Pleasant
28 Mar 2025
Kimberly
it’s an older complex and away from the busy areas if you want quiet place. kitchen tools need upgrade such as cleaner tea pot with longer power cord.,
need to keep extra toilets paper at all time.
shower curtain doesn’t work because it is splashing all over. need to upgrade to a modern bathroom
employees are very attentive and quick.
6/10
Pleasant
23 Feb 2025
Brendan
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
Leisure Family
8/10
Excellent
15 Jan 2025
Natalie
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
10/10
Exceptional
03 Jan 2025
Ben
Great. Highly recommend.
6/10
Pleasant
02 Jan 2025
Akhilesh
pls keep an electric kettle in the kitchen for tea coffee...the plastic container to heat water was not good and also was too big and heating water in plastic is not healthy
10/10
Exceptional
02 Jan 2025
Alex
An oasis of tranquility in the middle of busy and chaotic Hanoi.
Leisure Family
10/10
Exceptional
03 Dec 2024
Manu
Great place to stay.
Leisure Friends
4/10
Poor
27 Nov 2024
Navodit
This propery is OK at best. Its very old and can really use a revamp.
Leisure Family
10/10
Exceptional
15 Sep 2024
Kristi
The staff was amazing, the room was gorgeous, and there's a ton to do nearby. I highly recommend choosing Diamond Westlake for your stay in Hanoi.
Leisure Self
6/10
Pleasant
18 Aug 2024
Ann-Marie
Large apartment, convenient for early morning departure to airport
Leisure Family
10/10
Exceptional
30 Jul 2024
Tana
Guest service was super nice. Our 3bedroom 2bathroom was really comfortable for our family of 5 adults and 1 kid.
Friends_and_family Family
10/10
Exceptional
24 Jul 2024
Claudia
The pool closes at 6:00pm. It is very important to consider. Far from places but to me it’s worth the quiet and ample room for my family.
Leisure Family_with_children
10/10
Exceptional
03 Jul 2024
Tony

Amazing hotel in Hanoi

Have stayed her many times and always enjoy the hotel. Quiet, accommodating, great location and easy in and out.
Partner
10/10
Exceptional
11 Jun 2024
Mai
We enjoyed ours stayed and will be coming back
6/10
Pleasant
27 May 2024
william
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
Business
10/10
Exceptional
18 May 2024
Monique

Perfect for a relaxing stay in Hanoi.

Very comfortable apartment with a fabulous pool away from the very hectic old quarter. Perfect place for some respite from the city centre.
Very plentiful breakfast and very friendly staff.
Will happily return.
Partner
8/10
Excellent
07 May 2024
Verified traveler

맛있는 조식과 편안한 휴식

호수 주변 산책과 함께 주변 맛집이 너무 좋은 여행지
베트남 여행시 우선 고려할 만한 방 3개 숙소. 조용하고 쾌적한 수영장, 테니스장, 헬스장, 맛있는 조식 강추할만한 호텔
Friends_and_family Friends
6/10
Pleasant
14 Apr 2024
Tracy

3 star accomm with good apartment size

Not a five start hotel, rooms were old with visible wear and tear, our first room smelt of cigarettes so we requested to change rooms which they accommodated! Great size rooms for families, equipped kitchen and washing machine was very handy! Staff lovely. Nice location if you’re ok with being out of inner Hanoi.
Friends_and_family Family
10/10
Exceptional
14 Apr 2024
Daniel

All in one place to stay

Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
10/10
Exceptional
24 Mar 2024
YU HANG
excellent hotel
Leisure Friends
10/10
Exceptional
22 Mar 2024
Jennifer Fang Ni
The environment was very nice.
Away from the Old Quarter
Leisure Family_with_children
10/10
Exceptional
11 Mar 2024
I R

Just like coming home...

We used to live at DWS, so revisiting the place after four years was nice. Much to my surprise the staff actually remembered me and my family.

Stayed at DWS twice during a two weel stay in Vietnam. First time I was given a single bedroom apartment and the second time I was put in a double bedroom apartment (as they ran out of single room units).

The facility is old and reminiscent of a Singaporean resort complex from the 1980s, but it is clean and well-maintained. The apartments have been updated with modern features since the last time I was here. Thanks to the bad weather, all the exterior corridors were wet with moisture, so walking around between the buildings was not very pleasant.

The breakfast buffet has remained the same over the last four years, which is a good thing, as it was and is still pretty decent.

Thankfully, the artwork around the lobby has been updated, and the place looks much nicer.

The shuttle buses to the city are pretty convenient. There are plenty of restaurants nearby that you could walk to, but the air quality and crazy traffic might make you think twice about doing so.

The best part of the stay was the staff, who were always friendly and helpful.
Self
10/10
Exceptional
27 Feb 2024
Jacques
This is a comfortable property with very friendly staff and a good restraunt.
Leisure Family
10/10
Exceptional
26 Feb 2024
Mariangela
Great staff very welcoming. Ha and Tam were very helpful and always asking to help. I will definitely stay at this resort again.
Leisure Friends
8/10
Excellent
25 Feb 2024
Joshua
Place is nice for long term for sure with great amenities
10/10
Exceptional
16 Feb 2024
MA CARIDAD PADUA
The staffs are very helpful! Special mention to Cha for helping me with my last minute arrangement of airport taxi that accept credit card for payment. I love that this hotel is not located in the city center as it gives you the peace and quiet after a long day of fun and busyness of the city. I love the space and big grounds with play ground for my daughter and swimminh pool.

We stayed in a 2 bedroom suite, it is large and spaceous. They have youtube and cable tv. Bathroom is really nice and clean with bathtub.

All in all if you are travelling with kids this is ideal for you. It is not the most updated resort but its staff and peacefulness sold it for me.

Thank you for making our stay comfortable and memorable to us!
Leisure Family_with_children
8/10
Excellent
14 Feb 2024
Guy
Spacious, clean, great location and very nice employees. Only negative point, the mattress probably needs to be changed, we could feel the springs.
Partner
10/10
Exceptional
27 Jan 2024
Verified traveler

Great value for money

quiet , by the lake, great shuttle bus service to old quarter, and fantastic breakfast at the cost we paid, highly recommend
Business Family
6/10
Pleasant
20 Jan 2024
Robert
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well.

Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard.
The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside.
The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table.
The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously.
We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password.
In short, the accommodations are represented as luxurious, but we found them just average
Leisure Partner
10/10
Exceptional
07 Jan 2024
Tony

Amazing stay

Great place. Quiet and tranquil. Rooms were spacious and friendly staff
Partner
10/10
Exceptional
09 Dec 2023
zachary
Staff are very helpful
Leisure Family
10/10
Exceptional
07 Dec 2023
Iain
Large well appointed apartments - excellent breakfast buffet- quiet location.
Leisure Family
10/10
Exceptional
13 Nov 2023
Michael
I like that it was gated and it was close to the water
Leisure Self
10/10
Exceptional
12 Nov 2023
Warren
Nice spacious room, nice swimming pool, close to restaurants and friendly staff
Leisure Friends
10/10
Exceptional
06 Nov 2023
Vanessa
Amazing stay, lovely property
Such a hidden gem. Great for families with small children. We will be back 😊
Leisure Family
8/10
Excellent
08 Oct 2023
Deborah

Family of Four

This is a large property. Mainly longer term residents. Spacious rooms and well stocked with everything you need. Two bedroom appt was great. Breakfast was good. Reception were helpful.
Friends_and_family Family
10/10
Exceptional
03 Oct 2023
AHMED
Very happy with my stay here. Staff were accommodating and let me check out late when I had a 2am flight. They speak good English and the breakfast was reasonably priced (around £6). Housekeeping is also efficient and I have no complaints. The area around the hotel has cafes, spas and restaurants plus with a Grab motorbike you can get to the old city for around £1 each way. I’d stay here again.
Leisure Self
4/10
Poor
04 Sep 2023
rajendra
Breakfast was avarage.
Leisure Family_with_children
10/10
Exceptional
03 Aug 2023
shona

Excellent holiday

Suite was very well equipped and the facilities were great
Partner
10/10
Exceptional
17 Jun 2023
WAI CHEN
quite fair as a affordable pricing hotel. Good for family in vacation. Got washing machines and kitchen, maybe to add more amenities even better. Nice view just besides the west lake Hanoi, good for jogging and exercise. Avoid the noisy sounds in the city center
Business_and_leisure Friends
6/10
Pleasant
19 May 2023
Beatrice
Hotel is at very nice viwe of the lake but the property is very old , smelled, food was not too good, needs to be renovated for better rooms and needs to improved over all for maintenance.
Leisure Partner
10/10
Exceptional
10 May 2023
Helen
Great facilities. Pool is huge and breakfasts were awesome. So nice to find a place that had everything to hand.
Leisure Family_with_children
10/10
Exceptional
10 Apr 2023
Victoria Bich-Ngoc
We booked a 2 bedroom apartment and it was so grand, incredibly clean and has a lot of amenities such shuttle bus to local attractions and shopping centers. Large pool, sauna, gym, tennis court, etc. The best is a kitchen with a nice fridge and all the necessary cookware and a convection oven and rice cooker in case you have a long stay. The staff was very responsive to all of our requests - they called a taxi for us, held our luggage when we left to a short cruise. Guest security is well kept, with outside visitors having to check in at the gates, and no random people being allowed to just walk in to the complex. The front desk workers, and probably most of the other employees, speak several languages and were a great help, with such friendly service.
Leisure Family
10/10
Exceptional
09 Apr 2023
Richard
It’s hard not to give this place a rating for 5 out of 5. The 3-bedroom suite we stayed in was marvelous. Clean and modern. Functional. Had ever we needed. The staff was helpful and quick to respond. The only negative was the room service food. My kids would barely touch the pasta, for example. It was bland.
Let me end on another positive. The staff organized an Easter egg hunt and fun games with prizes for the kids. It was a fun, unexpected treat. I’d most definitely stay here again.
Leisure Family
10/10
Exceptional
07 Apr 2023
PO SHUAN
Return customer and happy to give my recommendation to this extremely family friendly hotel. Easy access to the best spot of Tay Ho.
Business Self
10/10
Exceptional
20 Mar 2023
PO SHUAN
Very clean and sixfold complex. I have seen many oversea business visitors come In families. Some of them are long term stay. It is situated at the best view of Westlake. Walkable yo the shopping area.
Business
10/10
Exceptional
28 Feb 2023
Jivka
Great property but they can do better in breakfast with better selection
Leisure
10/10
Exceptional
11 Jan 2023
Thanh
This is the best hotel/suite I have been in Vietnam. Above my expectation and also great breakfast buffet.
Leisure Family
10/10
Exceptional
02 Nov 2022
caroline
Quiet, spacious, with all the facilities you need including an excellent pool. Very helpful and friendly staff. Excellent restaurants and small shops are only 5 mins walk away. Highly recommend if working in the Tay Ho area, or if you want a quiet accommodation 30 mins taxi from the busier central Hanoi area.
Business Partner
10/10
Exceptional
27 Aug 2022
Stacey
Great service.
6/10
Pleasant
23 Nov 2020
Denis

messy

Friendly and smiling people but messy organization
Room was far from the lobby and the guard service not aware of late arrival. Common area noisy and quite old
+ need to negociate to enter the site....:(
Breakfast nice but room very noisy
Business
10/10
Exceptional
29 Jun 2020
Mi gyun
Good condition!
Partner
10/10
Exceptional
15 Feb 2020
Raymond

Family resort type

If you stay couple of days in Hanoi, it is highly recommended for family with children. Nice swimming pool and a lot of space in the apartment and outside. Good walk along the lake. We had 2 dinner in the restaurant and the quality and price both were good.
Partner
10/10
Exceptional
12 Feb 2020
Leo
Excellent place for family with kids, though it is far from center of Hanoi
Business_and_leisure Friends
6/10
Pleasant
16 Dec 2019
Verified traveler

Not quite what I expected

I only stayed here one night as it was closer to the airport than other hotels
More suitable for long stays.
Business
10/10
Exceptional
27 Aug 2019
Verified traveler

Great place to stay

Beautiful apartment and great service
Friends
10/10
Exceptional
11 Aug 2019
Karen
Excellent helpful service from friendly staff. Had enough choices in meals which were tasty enough. Must try massage service, it was very clean comfortable with professional therapists. Very nice vibe.
Family
6/10
Pleasant
12 Jul 2019
Robert

Great for kids and family, nothing else

We stayed one day from 3rd july 2019. The hotel was difficult to locate for our taxi driver. When arrived we found tha the hotel is a high secured area With lots of Security personell. Location was a far it from old town. The hotel was not New, for sure it has seen better days.The room was spacious and ok standard. The breakfast was ok but nothing more. Could hav emore breads and cakes.
If you are traveling With kids and need hight Security, this might be the Place. But if you travel With higher flexiblity, awoid this Place.
Partner
10/10
Exceptional
21 May 2019
Geoff
We thoroughly enjoyed our stay here. Fairly well situated. Lively pool that was generally empty.
Friends_and_family Friends
10/10
Exceptional
01 Apr 2019
Yong Kheng Billy

Peaceful and healthy resort.

it was an amazing trip which I have wanted to do it for a long long time and surprisingly it was way above my expectation. If you are looking for a place relaxing and do things at your own time and leisure, this is definitely the place.
It is a quiet place but with all the amenity that you may need, but if you need to have some noise and good night life, you still can do it and return to a peaceful place rather than having stay on that noisy place.

10/10
Exceptional
09 Mar 2019
Verified traveler
The staff are friendly and happy to help. Great knowledge of the area.
The room was fantastic with a great balcony and view. Very clean.
Leisure Partner
10/10
Exceptional
06 Mar 2019
Verified traveler
Nice complex. Far from old town. Like not so nice.
Leisure Partner
10/10
Exceptional
26 Feb 2019
Anis

Relaxing stay at the diamond westlake suites Hanoi

Our stay was very comfortable charming and helpfull staff
On the out skirts of town we’ll maintained location with good pool sauna and facilities
Varied cuisine with Good restaurants around the location
Great free transport from hotel to town
Good breakfast with varied cuisines
Spacious and comfortable apartments with good views would recommend to people looking for s quite relaxing location with easy access into town
Partner
10/10
Exceptional
13 Feb 2019
Kristina416
The staffs are so nice, the environment is clean and spacious, room service is great, the view is great, other facilities like sauna and swimming pool are great. Especially the staffs are helpful and kind.
I really appreciate the staffs, once I took a taxi to go back to the hotel, the taxi driver asked for 460000vnd , but the estimated cost is 60000vnd, I know it’s a fraud cause we’ve been taking taxi of this route for several times, and so I asked for the staff for help, and he handled it greatly.
Leisure Family

Location & surroundings

Diamond Westlake Suites
96 To Ngoc Van Street, Quang An Commune, Hanoi, Vietnam

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Diamond Westlake Suites

57 hotel photos