If anyone is reading this cancel immediately. I asked for an early check in (2 days before). They completely ignored me, on the day of check in I get the WhatsApp number and contact them again, only for them to try and change the location on me. By then it was too late to cancel, they tried to put us 3km away from the initial location, stating no foreigners are allowed to stay here. I then contact support who try to call them (strange that they answer customers within minutes, but not support, in fact I was texting them as support was trying to call them). Anyway don't book and look elsewhere, there are nice places for the same price!