Not for late arrivals!
They were unwilling to do anything to help, and simply suggested that I cancel my booking for the night, which was rather unhelpful, considering the fact that the only booking option available was non-refundable. Both contacting them directly and via hotels.com support yielded no results, despite this being 2 weeks prior to my expected arrival.
Too bad, because I was really looking forward to staying at this place, that seemed very cute and quaint.























































































