Name: Schlosshotel - Self Check-In Hotel am Schlosspark
Address: Spittelweg 3, Brig, 3900, CH

8/10

Excellent

23 Jun 2026

Norbert

Older building but wonderful staff and gorgeous view of the castle.

Friends

6/10

Pleasant

22 Jun 2026

Laureen

Staff was extremely helpful, especially when we had a question with the self check-in. Rooms were old though and could have been cleaner. It was nice that breakfast was included.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Jill

Fabulous place. My 15 year old and I stayed in room 402! From the living room you can can see the castle so clearly!

10/10

Exceptional

11 May 2026

Gail

Nice location with good restaurants and easy walking. The staff was very friendly and helpful.

6/10

Pleasant

07 Mar 2026

Frantz

Didn't get to use the laundry, but the room was clean, staff was great, and there were plenty of shops and restaurants nearby.

Partner

10/10

Exceptional

24 Dec 2025

Reimon John

The clean room and staff were amazing!

8/10

Excellent

14 Oct 2025

Marvin

Convenient location just off of the main town area but directly in front of the castle. Service was friendly and the dinner recommendation for our only night in Brig (which is charming) was very good.

Leisure Family

10/10

Exceptional

06 Oct 2025

Ania

Beautiful view, very comfortable beds!

10/10

Exceptional

28 Aug 2025

Aleksandra

Great service, helpful and friendly staff, free breakfast buffet, convenient and walking distance to sites, with amazing mountain views.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Dina

Convenient

10/10

Exceptional

07 Jun 2025

Daniel

Very nice stay

10/10

Exceptional

02 Jun 2025

Henry

We got what we expected, a unique experience.
Absolutely loved the surrounding town with its ancient buildings.

Leisure Family

10/10

Exceptional

26 May 2025

larry

Good place

10/10

Exceptional

24 May 2025

Robert

Nice family run property. Friendly people and a great location.

Leisure Family

10/10

Exceptional

12 May 2025

Lois

Well equipped facility and excellent views from the rooms. Great suggestions for restaurants.

Leisure Family

2/10

Poor

22 Apr 2025

Roman

We really like personal touch.. giving us the room even bigger then we booked.. the breakfast was decent with everything what we eat usually for breakfast, the property is close to train station.. and it’s quiet what we like. Thanks guys we really appreciate .

8/10

Excellent

24 Mar 2025

Tracey

Very comfy beds

Leisure Family

10/10

Exceptional

14 Mar 2025

Maria

Amazing place

Leisure Family

10/10

Exceptional

09 Mar 2025

Sarah

Beautiful, safe setting and accommodations with wonderful breakfast.

Leisure Family

10/10

Exceptional

29 Dec 2024

Verified traveler

Worth It!

Comfortable stay and easy check in. We got in late and the self check in was very easy to understand. Amazing view on the castle! A short walking distance to the town centre/square. The breakfast was really good and the people working there were very welcoming!

Friends_and_family Family

10/10

Exceptional

06 Dec 2024

Daniel

Great location and great price.

10/10

Exceptional

27 Nov 2024

jamie

This is my go to lodging in Brig. Super easy check in, free parking right out front, great views and a nice breakfast make this a great value, especially for Switzerland.

10/10

Exceptional

15 Oct 2024

Shelley

I met with the owner this morning at breakfast. She was the best. I will return. Breakfast was the BEST

Leisure Family

10/10

Exceptional

15 Oct 2024

GINA

You can expect a real feeling of a small town with a history.

Leisure Friends

8/10

Excellent

02 Sep 2024

Jun

It is a pretty good hotel. We stayed there for one night and felt pretty satisfied.

Leisure Family

10/10

Exceptional

21 Aug 2024

Rhaiza

Even though we only spent one night! We truly love this charming hotel! The view was to die for! We arrived late in the evening on a Sunday and I was very impress with how easy self-check in was. I will definitely return and recommend to anyone visiting Switzerland!

Leisure

2/10

Poor

29 Jul 2024

Garry

Couldn't get access

Couldn't get access as was booked and paid for on my behalf by someone else. Didn't say anywhere that I needed credit card no security code to gain access! Couldn't get hold of CC owner so had to sleep on streets!

Self

6/10

Pleasant

14 Jun 2024

Viv

Overnight stay

The hotel was good. Nice breakfast nice people. Only negative was didn't like self check in and the third person's bed was extremely lumpy and hard hence a poor night sleep. Otherwise good.

Friends_and_family Family

10/10

Exceptional

21 May 2024

Jaime

Nice clean hotel. Close to downtown, restaurants and train station.

Leisure Partner

10/10

Exceptional

16 May 2024

John

Under-rated hotel. Great staff and service.

Leisure Family

2/10

Poor

15 May 2024

Sol

Avoid at all cost!!!

This hotel does not operate as a \"self-check-in\" establishment, as they neither send the codes nor respond to emergency calls or messages. The rude behavior receptionist Monique was appalling. She failed to provide check-in codes and even lied about sending them via hotels.com chat despite evidence to the contrary. Her dismissive attitude throughout the stay only exacerbated the frustration. Furthermore, the room had some problems such as broken heater and very loud (you can hear people flushing toilets). The management team did nothing to resolve any issues. Avoid!!!

Friends_and_family Friends

8/10

Excellent

24 Apr 2024

Bruce

Great staff and good location

2/10

Poor

29 Jan 2024

Kerstin

Not pleased at all- My husband and I booked a room that had a double bed for the night to break up the train ride from Andermatt to Zermatt, and our room had two twin beds that were pushed together. This hotel building is very old and has extremely thin walls, our room shared the wall where the stairs and elevator was. I got maybe 2 hours of sleep because we heard every little noise throughout the hotel. Not only were we awoken multiple times by guests using the stairs, but anytime someone flushed the toilet or ran the shower/sink, the plumbing was heard very clearly in our room. The pillows were also terrible and the most uncomfortable I’ve ever experienced. Two positives- it was close to the train station/shops and the early check in at 2pm was nice. Check out left me feeling even more disappointed as we were in the lobby dropping the cards in the basket, and the person at the reception did not bother to greet or ask us how the stay was. I’m very bummed on our experience but hope this helps others in their decision on staying here.

Leisure Partner

4/10

Poor

09 Jan 2024

David

Property picture on web doesn't reflect the actual property. Self check in kiosk failed and wanted to charge an extra room rate even though I already prepaid thru expedia. the Kiosk failed to generate a working room key. I was only able to get in because other guests were there. Felt unsafe because spare keys were present in the common area of the breakfast nook. My assigned room was wide open and unlocked which made us felt very uneasy and unsafe. We had to request another room because we weren't sure if someone had accessed to the room that was given to us. Huge red flags.

Leisure Family

2/10

Poor

29 Dec 2023

Ankitkumar

Nonsense 😡😡

10/10

Exceptional

27 Nov 2023

jamie

Mountain view is superb and walkable to town centre, very relaxing small town..

Family

10/10

Exceptional

24 Sep 2023

Liew

Good location near the train station.

Leisure Family

10/10

Exceptional

22 Sep 2023

Christopher

Beautiful view of palace from our room. Large private patio. Free breakfast surprise and very friendly breakfast host. We could not get the tiny elevator to work on the way down upon checkout. Had to carry our suitcases down spiral staircase. Would have been hard if we were a few years older. Website and checkin instructions worked out, but there didn’t seem to be easy options to select “English”

Leisure Family

8/10

Excellent

15 Sep 2023

Sarah

Exceptional view

Amazing view of the castle+mountains from top floor where we stayed. Possibly the best view we've ever had in a hotel stay. The area was under a heat bubble and temps were +15F over normal, with no AC this meant somewhat uncomfortable sleeping conditions. Recommend staying well outside summer months, just to be safe with climate questions. The area is beautiful, quiet, and safe. The check in process confused us - originally we were told to expect email communication, which never came and had us worried our reservation was lost. It was cleared up with a phone call but there were some moments of anxiety trying to figure this out while juggling transit issues. Easily cleared up with updated email comms.

Partner

8/10

Excellent

17 Aug 2023

julie

Difficulty checking in. Nobody there and had a little difficulty. Parking spots were full so we parked in front. No air conditioning and it was very very hot. But we knew no air. Breakfast area ran out of most food and all juice for over 30 minutes. Comfortable beds and nice patio off of room.

Leisure Family

10/10

Exceptional

28 Jun 2023

Ernests

Great location

Very friendly and professional personnel

Friends_and_family Family

10/10

Exceptional

28 May 2023

Rebecca

Room with a view of the castle. Nice breakfast and easy check-in.

Leisure Partner

6/10

Pleasant

17 May 2023

Shilpa

Very good location, close to the station and restaurants. More than Average breakfast .
Check in service could have been smoother.

10/10

Exceptional

16 May 2023

Ana

A fabulous hotel to dicover Brig. The views were amazing, room was fantastic clean and amazing coffee making facilites in room. A place to return to definitely.

10/10

Exceptional

18 Apr 2023

mehul

Its a good property with a beautiful view

Leisure Family_with_children

10/10

Exceptional

04 Apr 2023

Joshua

Close to train, nice view and friendly staff

Leisure Self

8/10

Excellent

25 Mar 2023

Rhys

A good hotel, with friendly staff and rooms that were clean and of a good quality. One negative for me, however, would be the breakfast, which was sub-standard.

Leisure Family

10/10

Exceptional

14 Mar 2023

Piyawadee

The owner and staffs are very kind and courteous. The property looks conservative decorated and pleasant to stay. The owner greeted the guests every morning at breakfast which is very good quality of food & drinks. Big room, bathroom and balcony that I could smoke outside and look at Mountain View. Not far from bus stop. Very impressive.

Leisure Family

8/10

Excellent

03 Feb 2023

ed

The hotel is not accessible by car in winter, need to use train. We did not know this, they were kind enough to refund half

Leisure Family

8/10

Excellent

29 Sep 2022

Verified traveler

It wss good the manager was so helpful to find an iPhone charger to borrow for the night. Check in times don’t match information by hotels.com. It is 2 p.m not 8-12 only. Limited front desk.

Partner

8/10

Excellent

11 Jul 2022

Marisa

It was nice.

Leisure Self

6/10

Pleasant

04 Jul 2022

Sergei

Must be fluent in German and pay twice.

Self check-in is horrible. You have to stand outside in the rain without cover, with no light (except your iPhone) ant try to figure out how self check-in works in German. Not fun. Ah, and on top you must pay for pre-paid reservation again (second time)! Can you argue with the machine in the rain in German at 11 pm?

Friends_and_family Family

10/10

Exceptional

11 Mar 2022

jamie

Great value, excellent location next to Castle, friendly staff

Leisure Self

10/10

Exceptional

15 Feb 2022

Kelsy

100% yes! STAY HERE

Our stay was wonderful. It was clean, spacious, and the staff were incredibly friendly. It is an older hotel with a ton of charm.
Self check in was EASY!

Partner

10/10

Exceptional

25 Sep 2021

Thomas

Fine place to stay in Brig

Very comfortable and clean room, building is very pleasant in addition.

Business

8/10

Excellent

20 Sep 2021

Jan

Room was spacious and nice balcony,it was also quiet and walking distance Brig center.What we did not like:shower in bath was only handshower.breakfast:we booked incl breakfast but day before arrival we received an email with a link to a notification that no breakfast was served. We saw however in the morning that breakfast was served to a group of people!No refund initiative was made so we will claim after our holiday.

Leisure Partner

10/10

Exceptional

03 Aug 2021

Verified traveler

The location was assessable to many vital centers.

Business Self

10/10

Exceptional

14 Oct 2019

Blake

This is a great place to stay in Brig. Hosts were very nice. Hotel was close to town and Brig is a nice little city. We were in Switzerland for a triathlon the this was perfect. 50 meter pool about 400 meters away and a track about a half mile away. Would love to stay here again some time.

Friends_and_family Family

8/10

Excellent

06 Oct 2019

Verified traveler

Located close to town, it is easy to drive to the hotel and walk into town. Fortunately I checked in when there was a staff at the reception, which was friendly and professional.

Friends_and_family Partner

6/10

Pleasant

14 Sep 2019

Verified traveler

Budget hotel

Budget hotel near one of the major attractions. Close to train station. Small room but clean. Communication could be little tricky for tourists since the front desk staff didn’t know English, though she was quite helpful and tried her best.

Partner

8/10

Excellent

17 Aug 2019

Verified traveler

We feel that the rooms are too small for the average couple. We had to use the bed to access our bags, close them to store off to the side, almost blocking access.

Leisure Partner

6/10

Pleasant

04 Aug 2019

Mas Ayu

Toilet outside the room

The room was ok. I stayed at single lodge room. Except they should written clearly the toilet / loo was outside the room. I am not sure if it was shared or not.

4/10

Poor

23 Jul 2019

Verified traveler

Not clean

This is a budget hotel and therefore I didn't expect much. I didn't mind that there was no breakfast included in the rate or a 24-hour front desk. The location is slightly further from the train station, but I am knew this in advance. What I couldn't accept was the cleanliness of the room. The berber carpet hides dirt, but the carpet was not vacuumed properly. In addition, there were quite a lot of ants.

Unfortunately, unless the cleanliness issue is totally resolved, I cannot recommend this hotel.

8/10

Excellent

15 Jul 2019

Savannah

Great location

The hotel is in a great location right next to the palace and adjacent to the old town.

Family

8/10

Excellent

10 Jul 2019

Dave

Very good view of castle and of mountains from hotel room. Room was good and clean. Breakfast was at the barest minimum I have experienced in Switz. One night there was an end of scholastic night party in the grounds between the castle and hotel, which continued all night long and that was annoying at the least. Rest OK.

Leisure Family

10/10

Exceptional

09 Jul 2019

Cp

Great place to stay in Brig - near park and schloss

10/10

Exceptional

30 Jun 2019

Sharon

Pleasant Surprise

Lovely surprise! Clean, well located with view. Easy to access during office hours but not so sure it would work well if you arrive late.? Enjoyed the room which although small, had a lovely deck and view.

Partner

6/10

Pleasant

08 Jan 2019

David

The price was right. The location was fine. Brig is a small city so everything is close. The room was quiet. It was kind of odd as I barely saw nobody that worked there. I checked in on an automated device outside. It went well and worked the 1st time. Still nice to see a body.

8/10

Excellent

30 Sep 2018

Stefan

Perfect for a one night stay in a 2.5* Hotel.

Partner

8/10

Excellent

03 Sep 2018

Brian

Absolutely beautiful place with amazing wood work, wonderful hosts. Our only issue was the bed was a bit too firm for our taste but we added some quilts and it ended up OK. But the bed really does need a mattress upgrade.

10/10

Exceptional

16 Jun 2018

Ellen

Our train was postponed, so the 24 hr check in was perfect! The location and view are great. The hotel was very comfortable and clean.

Partner

8/10

Excellent

07 Oct 2017

Amy

First Time In Brig, Won't be the last

Overall it was a wonderful experience. Staff was great when they are there--they also have self check-in. Walkable town with plenty of choices to ear. Transport is close and the hotel very scenic. I loved it! Would recommend and stay again.

10/10

Exceptional

07 Oct 2017

Anne Maree

Loved Brig definitely worth a few days

Older style hotel, clean, breakfast good

Family

10/10

Exceptional

18 Jul 2017

Verified traveler

Great hotel, recommend without hesitation

Being at this hotel for two nights was probably one of the highlights of my two-week long trip to Europe.
The location is great because the hotel is a five to ten-minute walk to the Brig train station. There, you can find direct trains to many places in Switzerland and Italy (Bern, Zurich, Geneva, Zermatt, St. Moritz, Milan, you name it). Perched in the quiet town of Brig, I also appreciated the historical surroundings and the really nice people.
I also enjoyed the breakfast (for which I pre-paid on Expedia). It was in a room with very nice views. The Swiss-style buffet had everything one would expect -- eggs, different bread, yogurt, drinks (including several hot beverage dispensers), etc.

10/10

Exceptional

11 Mar 2017

Verified traveler

Great!

Great price. Beautiful view. Friendly staff!!! Clean. The only downside was the office is only manned a few hours in the morning and there was no breakfast.

Family

6/10

Pleasant

14 Oct 2016

Nadine M

Self Check-in was fast, nice size room with balcony. English tv channels, big breakfast room but didn't eat so can't comment. Very clean bathroom.

Family

8/10

Excellent

18 Sep 2016

Stuart

Fairly convenient for railway station

Partner

8/10

Excellent

19 Aug 2016

Patricia

Comfortable hotel in stunning location

Two night stay in Brig so that we could cross Simplon pass by Post Bus and visit Zermatt to see Matterhorn. Beautiful small town surrounded by mountains. Easy walk to train station.

Family

10/10

Exceptional

07 Aug 2016

Verified traveler

Lovely area and views

Short stay, very easy to access in a quaint village.

8/10

Excellent

02 Aug 2016

Tricia

Nice hotel close to Stockalpers Schloss

Check in by machine was easy, but a receipt didn't print, so select both e-mail and print if you need a receipt. The breakfast was good. The location was good, but a little tricky to find at first, it is within walking distance to the train station. I would stay here again.

8/10

Excellent

02 Apr 2016

Myroslav

Nice hotel in nice place. Overpriced a little, but all Switzerland the same issue. There is no room for storing ski. Wi-fi was terrible, sometimes good signal with no connection. But those things did not spoil our weekend. So, reccomended!

Partner

4/10

Poor

19 Jan 2016

Raphael

Not recommended

Surprised that it looked nothing like the pictures on the website, bed was not clean, and only a few rooms look toward the castle! I don't recommend

Partner

8/10

Excellent

02 Oct 2015

David

Charming on a budget

Great view. Great location. Good value

Partner

8/10

Excellent

03 Aug 2015

Verified traveler

Excellent hotel in comfy small town.

Family

8/10

Excellent

26 May 2015

Verified traveler

Good hotel

Small room but clean and comfortable. Good breakfast.

Family

10/10

Exceptional

08 Apr 2015

Jacob

Perfect location

This hotel was perfect for our trip. We drove from London to Venice, making numerous stops along the way. This hotel was in a nice quiet town just 40 mins from Zermatt an expensive but nice day out even though we weren't skiing. The hotel was comfortable, clean and definitely worth the money because Switzerland is not cheap. The drive to Simplon on April 6th was the stunning. Words cannot explain how beautiful the drive was and I urge anyone in the area to go there, by far the highlight of Switzerland. Back to the hotel. Breakfast was lovely and the lady who served it, who also worked on the front desk was really pleasant. All round a wonderful trip. One tip.. Make sure you know the basics in German because locals don't like being spoken to in English, whereas in Lausanne the French speaking Swiss didn't mind!
All round 10/10

8/10

Excellent

09 Feb 2015

Per

Castel hotel near old town Brig

Hotel is located in walking distance from the old town of Brig with plenty cosy restaurants. The hotel has not been renovated for some time, however, the room was clean, functional and good value for money. The staff was very helpful in providing guidance to the local environment. We can definitely recommend this for families.

Family

8/10

Excellent

28 Dec 2014

Mike

Nice Hotel in Brig

Nice location near palace and gardens in Brig and only minutes walk to the centre of town
good quality rooms
breakfast was buffer with a nice choise and plenty to eat
staff were friendly

10/10

Exceptional

24 Oct 2014

Verified traveler

Good

Great location just next to Stadtgemeinde.

Partner

6/10

Pleasant

10 Oct 2014

Nicole

Adequate--not great

This hotel was adequate for what I paid. There is nothing fancy about it and no extra amenities. Breakfast was included, which seems to be typical of all Swiss hotels and very similar to the rest. The bread was delicious and there were plenty of offerings. The desk clerk, who doubled in the dining room was pleasant. The room was on the cold side despite it being the end of summer. The walls are thin so you could hear noise from the hallway but luckily, because it was the slow season, there were not many other guests there. Neither of these issues kept me from getting a good night's sleep however. The toilet was outside the room, which wasn't a huge problem. There was no bus from the train station to the hotel and the walk was a little further than I anticipated. In the guest information book, it indicates the availability of a hotel transport to the train station but when I inquired, the desk clerk said it was not available. Overall, it wasn't a terrible experience but I don't know that I would stay here for more than a night or two.

6/10

Pleasant

18 Sep 2014

Alex

good value 3 star hotel

Very clean, comfortable and popular(very busy) hotel.Understaffed (or no staff during much of the day) and very busy at breakfast when groups all want to eat at same time. Best to wait for breakfast until at least after 8.30am.Choice of continental breakfast items can be almost zero at times as limited staff have difficulty replenishing items timely. I didn't realise until 3rd day of stay that boiled eggs should be available-they were always not available the first 2 days-consumed by a group but not replenished. There was a group calling themselves 'Road Scholars' those 2 days who cleared most of the buffet food and not all the items were replaced or not in the time we were there for breakfast anyway. This group was a (very) loud (elderly) American group who not only spoke loudly to each other but thought nothing of shouting to other members on other side of breakfast room disregarding other hotel guests. Good value for a 3 star hotel as the choice is limited in Brig if you want to be near the rail station-this hotel is handy for that and is in a quiet residential area with nice views

10/10

Exceptional

16 Aug 2014

Nastya Mihaylova

Clean, well-located hotel in pleasant small town

This is a comfortable hotel with nice views of the park and the Schloss. Our room on the 1st floor had a beautiful view on the castle and its gardens, which was great. The rooms were reasonably spacious, very clean, with good views, the staff friendly and helpful. It is less than 10 minutes walk from the station. The breakfast was good and consisted of cereals, bread, cakes, drink and other continental-type foods and drink. WiFi was included, and was offered during check-in.

6/10

Pleasant

21 Jul 2014

Rail traveller

Disappointing

The hotel is attractive from the outside and in a pleasant location near a park. Our room was large with a large balcony, but the bathroom badly needed refurbishment; the shower was attached to the wall at an awkward angle and the shower curtain was hanging loose over a narrow bath. Breakfast was disappointing; there was not a large choice and some fruit was unripe.the bread was good, though.

Family

8/10

Excellent

30 May 2014

TheWhites

Convenient Hotel For The Railway Station

We chose to stay at this hotel for three nights whilst taking rail journeys in the area and we were not disappointed. The hotel is well situated just off of the pedestrian precinct at the top of the town and a 10 minute walk from the railway station. There are restaurants, bars and a co-op supermarket near by and Brig is a very pleasant place to arrive at.

We had a superior room for our stay which was very spacious and comfortable, overlooking the Town Hall and mountains. The room did us well for our stay.

Breakfast turned out to be a bit of a scrum as most of the other guest were on coach tours and breakfasted early, meaning some of the breakfast choice had gone, especially the croissants. Despite the advertised breakfast time being from 07:30 most of the other guest were in well before this time which made it difficult to get a table and get out to catch our trains.

Apart from this we enjoyed our stay.

6/10

Pleasant

25 May 2014

Vas

Pictures are deceiving, but overall not bad

We stayed in room 101 which didn't have a bad view but the hotel is very outdated. We were a bit shocked when we arrived at the hotel and it looked very different to what we thought. The good - Good location, nice breakfast, and very affordable. The bad - internet connection is very poor, rooms are outdated and pictures are not an accurate.

8/10

Excellent

08 Jul 2013

Verified traveler

very nice region and good hotel near the Center of Brig, acces to many excursions by train, bus and so on

10/10

Exceptional

22 Apr 2013

Andy

great staff

Staff are very friendly and helpful, and great location in Brig

6/10