Name: AZZ Mérida Medea
Address: Avenida de Portugal, S/N, Merida, 06800, ES

6/10

Pleasant

29 May 2026

Esther

La estancia ha sido regular en el sentido de que la habitación no está limpia, habían restos de pipas en el suelo y restos de pan en la silla del escritorio, y el baño las puertas y el radiador lleno de polvo de bastante tiempo. En la nevera habían restos de un papel con embutido de algún huésped anterior... La bañera el telefonillo de la ducha estaba roto y salía agua por todos lados, y los geles que hay en la bañera tampoco funcionaban.
Destacar que el personal de recepción muy amable, le comenté lo de la ducha y cuando volví por la noche lo habían arreglado.
Para ser un 4 estrellas deberían de tener más cuidado esas cosas que son importantes y cuidar l limpieza y el mantenimiento.
El mantenimiento en general regular ya que los muebles de la habitación son de hierro y están todos desgastados cuando se Le puede dar una mano de pintura y no da tan mala sensación.
Decir también que se descansa muy bien ya que no hay ruidos y las camas son cómodas.

Self

10/10

Exceptional

14 May 2026

Joao

Best place to be to visit Merida

Friends_and_family Friends

8/10

Excellent

27 Mar 2026

Francisco

All elements pertaining to the hotel were fine, Staff, Room, Parking. Only issue was the hardness of the beds.

Family

10/10

Exceptional

17 Mar 2026

Adam

Excellent hotel for overnight stay.
Area was a little short of restaurants but the hotel bar was great.

Self

10/10

Exceptional

15 Mar 2026

TTN

We really enjoyed our stay at AZZ Mérida Medea. The hotel has a great location, making it very convenient for exploring the beautiful historic city of Mérida.

The room was big, comfortable, and clean, which made it perfect for relaxing after a long day of traveling. The service was also very good, and the staff were friendly and helpful.

Overall, this is a great hotel and a very pleasant place to stay when visiting Mérida. I would happily stay here again.

Partner

6/10

Pleasant

21 Dec 2025

albert david

Room and bathroom need updating

Partner

10/10

Exceptional

14 Dec 2025

Viviana

Awesome staff

Self

10/10

Exceptional

22 Nov 2025

Chris

didn't have breakfast, felt it was very overpriced like a lot of places

doesn't allow dogs

it was very clean and staff polite

Business

10/10

Exceptional

02 Nov 2025

Andre

muy bueno hotel , habitación impecable y desayuno muy sabroso
personal muy atencioso
recomiendo

Partner

10/10

Exceptional

26 Oct 2025

SHERRY

Friendly staff
Clean and quite

Leisure Family

10/10

Exceptional

14 Oct 2025

David

Great place!

Highly recommend. Friendly staff, nice rooms.

10/10

Exceptional

29 Sep 2025

Marina

Very nice, quite and comfortable rooms, highly recommend!

Family

6/10

Pleasant

19 Jul 2025

Con

Tired hotel.

Staff very helpful and good. Pool ok food very low standard.. no wonder nobody comes to the buffet The bathrooms are very tired. It doesn't help that faucet is barely over the edge of bath. All the door edges are showing signs of damp. I wouldn't use this hotel again

Partner

8/10

Excellent

10 Jul 2025

Claude

Good place to stay

Check in was a little slow but clean and great service

10/10

Exceptional

01 Jun 2025

Joe

Great value and a good location if you’re wanting a little more space outside the confines of Mérida. Situated at a shopping area, you can walk to the big supermarket, and restaurants. Hotel a tiny bit dated (old shower tub in the bathroom) and the balcony would have been nice to have chairs, but the pool was unexpectedly quite nice, especially in the heat of the afternoon.

Partner

8/10

Excellent

15 May 2025

Santiago

Demasiado alboroto de niños jugando en el patio. En los desayunos eché en falta poder degustar algún queso de Extremadura. En las habitaciones, deben solucionar, que el agua de la ducha no se derrame por el baño, las mamparas no estan bien ajustadas. Salvo estos detalles, la estancia fue positiva y el personal muy amable.

Friends_and_family Friends

6/10

Pleasant

30 Mar 2025

Lesley

Nice but a little tired in places, and noisy

The hotel itself is very nice in the public spaces. However the room we stayed in was tired. The bathroom looked nice, but when you were using it you could see a lot of wear and tear in the corners of the room especially around the bath. The main problem was the excessive noise coming from the neighbouring bar area, where live music was playing.

Partner

2/10

Poor

23 Mar 2025

Madelline

Never again

Slow check in, no parking as we were in a van, little sleep due to music bar in adjacent complex, door to terrace wouldn’t close properly. Glad we didn’t pay the rates shown at reception. Very disappointed

Partner

4/10

Poor

27 Oct 2024

james

Room furniture is dated. Worst was the fact that a ton of bus tour groups seem to always congregate here. They were loud and quite rude as if they owned the place. Breakfast was a circus with them and not a fun circus. LOUD! And lines everywhere to get breakfast. Thank god they left! Would never stay in AZZ again due to bus tour crowd.

Leisure Partner

6/10

Pleasant

14 Sep 2024

albert david

We were given a disability room I don't know why .only a sheet on the bed no extra blankets in the room .the bar in the evening had been moved outside but was not attended so we went elsewhere for our nightcap .breakfast was very limited at 9am three staff on duty but not checking food counters ,one lady even had to ask for some bread .we have stayed here many times and always given full Marks for everything but not this time it was a big letdown

Partner

10/10

Exceptional

23 Aug 2024

mark

This hotel has so many positives,pool is ausome .. rooms are spacious and have great balconies and close to restaurants and have parking on site

Leisure Partner

8/10

Excellent

10 Jul 2024

Verified traveler

Good enough but needs updating to smart tech

Hotel was clean and check in was quick. Reception staff were friendly the only thing rooms even though nice and big and comfy it lacks smart features such as usb charging parts and smart TVs and tea and coffee making facilities in the rooms other than that hotel is good for a night or two stay

Partner

4/10

Poor

17 Jun 2024

David

No es un sitio para repetir. Las habitaciones y baños ya tienen sus años y el desayuno no vale la pena.

Business

2/10

Poor

20 May 2024

Fernando

Parking space deliberately blocked to force use of paid parking.

Leisure Family

10/10

Exceptional

04 May 2024

ken

Looking for a place close to the action with parking. The breakfast was good and everything was clean.

Leisure Family

4/10

Poor

23 Sep 2023

Kevin

Dated building. Poor acoustics. Aircon not able to cool the room. Very uncomfortable bed. Limited Sleep!!

Leisure Partner

8/10

Excellent

01 Jan 2023

john

Perfect stop over

Room was clean and spacious and as per the photos. Service was friendly and breakfast good. Only complaint is that the room was quiet warm, but I find this with many hotels

10/10

Exceptional

22 Aug 2022

Christiane

Fabulous room decoration. Not the run-of-the-mill furnishings - really tasteful and in keeping with the Merida vibe and its Roman heritage! Was not that keen on being next door to several hypermarkets. Staff super friendly. Pool nice and deep so even refreshing even in the height of summer. Deck chairs are at a premium :-) Parents with children: as the pool is deep (2.5 metres in the centre) make sure your children can swim or keep a super close eye on them. The tub in my bathroom looked tired and could do with a refresh. All in all the property rating of 8.2 is quite correct - personally, I loved my stay and got good value for money. One issue are the drink vending machines on 2nd and 3rd floor. They do NOT take card payment. Please, just put a bottle of water in each room. If you want, you can even sell the water for a Euro but many guests need to take tablets and mdicine and a bottle of water is a small but appreciated gesture of hospitality.

Leisure Self

8/10

Excellent

11 Aug 2022

Karen

Lovely hotel but abit far out of the centre

Quick check in/ out. Helpful staff. Room clean and spacious but fittings a little dated.
Beautiful pool. Free towels to borrow for the sun loungers. Quiet room. No fridge in room or kettle which would have been nice. Is quite a walk to the historic centre so we drove in and parked up- a good 30’mins to the Ampitheatre. Lots of restaurants next to the hotel - a mixture of posh and cheap.

Partner

8/10

Excellent

01 Jul 2022

Si mohamed

Only stayed one night as a stop over very comfy be and pool was big. It was very to find the pool at first but once we found it , it was very nice. Staff were very helpful would of liked room service but no menu in the room and no info of how to

Partner

6/10

Pleasant

14 Jun 2022

Norman

Room was very hot and the air conditioning barely working, hardly slept all night, wished we would have driven the 6 hours home instead. Hotel has a lounge but no food available from 3 till 8:30 which from the many guests I saw asking for food should be made clear.

Leisure Family

10/10

Exceptional

01 Jun 2022

Namrata

The decor was interesting. Was not aware that the pool was underconstruction.

8/10

Excellent

27 May 2022

Verified traveler

Hotel Merida Medea -

We were travelling and needed to stay over-night. The hotel was just off the motorway. Easy to find and free parking on site. The room was bright, clean and spacious, check in was easy. Very good accommodation at a very reasonable price, there is a swimming pool and gym, so facilities good

Partner

10/10

Exceptional

08 May 2022

Jesus

Highly recommend

Leisure Family

10/10

Exceptional

02 May 2022

Jesus

Perfect place to stay for a short time. Wonderful food at the restaurant inside the hotel “La Jara”

Leisure Family

8/10

Excellent

04 Apr 2022

Stephen

Good Overnight Stay

Good overnight stay

Partner

6/10

Pleasant

21 Mar 2022

Charles

Disappointing

It was okay. The property is dated and not the most comfortable. The location is commercial but also dated and run down. Staff were friendly and helpful on reception.

Partner

2/10

Poor

08 Dec 2021

Teresa

Rude staff

Everything was going well until we had breakfast . Staff were terribly rude . Would not go again

Partner

10/10

Exceptional

01 Nov 2021

Verified traveler

The hotel was clean, confortable and spacious room.

Partner

10/10

Exceptional

03 Oct 2021

William

We enjoyed the receptionist professionalism and quick service while checking in. The buffet breakfast was fantastic and offered many options for everyone.

Friends_and_family Friends

10/10

Exceptional

01 Oct 2021

John

Close to city center but not to close to city center

Leisure Family

10/10

Exceptional

03 Sep 2021

Shane

superb hotel

The hotel was exceptional , very plush rooms and reception corridors etc . The bed very comfortable , if we were not on a schedule would have stayed in both that hotel and Merida (Beautiful City) for a couple of days.

Partner

10/10

Exceptional

28 Dec 2019

albert david

Overnight stop

Very welcombing hotel nice walk into town centre over the roman bridge .lovely large room and good food

Partner

2/10

Poor

20 Oct 2019

Verified traveler

Did not stay as made a mistake in booking dates. First tried to call Tryp but the phone number listed on CheapTickets was incorrect. Tried twice thinking I had dialed incorrectly. Then called CheapTickets tickets to ask to change the date. It was my mistake but I did not want to cancel just change to one night later. After talking to CheapTickets they said they could not change the date. They said they would book another room in Merida for us but we would need to pay and they could not authorize a refund. Told us we hear from CheapTickets the next day via email but we have not. Any other booking site lets you change within a short period of time. You have a bad policy
Bonnie Gebhardt

Leisure Friends

6/10

Pleasant

12 Sep 2019

Niki

Pictures look better that it really is. Aged needs upgrades. Wouldn’t go back.

Partner

10/10

Exceptional

15 Aug 2019

Verified traveler

Like everithing , the family love this place, thank you for everithing

Leisure Family_with_children

10/10

Exceptional

06 Jul 2019

Enda

Great Hotel - Highly recommendable!!

The Hotel was perfect for our stay and trip around Merida. The receptionist Silvia was exceptional - friendly, courteous and very helpful. Would recommend the hotel to anyone!
Great pool to relax around in the evening!

Partner

10/10

Exceptional

01 May 2019

Ronald

Good stop

Hotel was great, breakfast was very good. Hotel is on the south edge of town and easy to find, you may want to take a taxi to the Roman area, parking was hard to find.

Friends

8/10

Excellent

12 Feb 2019

Verified traveler

Nice, Kleenex ,well situated, not to noisy,, buffet for breakfast excellent.

Leisure

10/10

Exceptional

24 Oct 2018

albert david

one night stopover from Spain to Portugal ,

Partner

10/10

Exceptional

03 Aug 2018

Martin

Perfect hotel w kids and close to old meridia

8/10

Excellent

12 Jun 2018

Ronda

A Choice place to stay.

As always my stay here was very good but was a bit disappointed in the breakfast as the hot dishes ie: fried eggs ,bacon etc. we’re all stone cold. The warmers did not seem to be plugged in! My daughter and I always look forward to our Tryp breakfast but not this time.
Overall our stay as always was very good and we will be back again.

Family

8/10

Excellent

28 May 2018

Sandro

Good hotel for a visit to Mérida - World Heritage

A nice hotel to stay if you want to visit Mérida. You can walk into town although it will take you about 20 to 30 minutes. Driving will take less than 5 minutes. The hotel itself is a bit dated (not much) and I think a bit overpriced for what you get. Great breakfast though, with lots of choices.

6/10

Pleasant

19 Nov 2017

PG

Handy as a stopover

A little tacky and shabby in appearance, although clean. Friendly and helpful staff and a good breakfast. Outside the car park appeared to be closed so only parking on the streets.

6/10

Pleasant

22 Oct 2017

Patricia

Disappointing

We were told there is air conditioning. There was no temperature control, just on and off, and on gave hot air. We were too hot already so this was no use at all. Spent the night with door to balcony open and heavy traffic on nearby road making it quite noisy. In general the decor was a little tired although the beds were very comfortable.

Partner

8/10

Excellent

18 Sep 2017

Verified traveler

Amazing staff. So far my best experience in Spain. Very kind staff all trying some words in Portuguese. Thanks for the bithday gift to my girlfriend. The only reason I don t rate this hotel with maximum rate is the following:
How can a 4 stars Hotel doens't have a mini-bar in some rooms. I got one!

8/10

Excellent

16 Sep 2017

Ronda

Question mark

Usually the checkin staff at Tryp Medea Merida are great but I am afraid that this time was not good.
Her name was Natalia and was very aloof with my daughter and I. In my original booking I made a special request for a city view premium room. On arrival I specifically requested a room as close to the lift as possible due to having walking difficulties and having to use a cane. A very detached girl gave us our room key without even a smile! The room given was the last room in the 4th floor corridor at the opposite side of my request.
My daughter on complaining was given the 1st room in the same corridor.
Why Natalia's behaviour was like this baffles me as I am a 77year old who has been to this hotel many times before and have always been treated with utmost courtesy and friendliness. Our stay was very good but our treatment at reception saddened me very much. so much so that maybe we will try another hotel next trip.

Family

6/10

Pleasant

12 Sep 2017

Verified traveler

The room was clean and quiet, but fir such a hot place the ac barely worked.

8/10

Excellent

22 Jul 2017

Marty

Good hotel clos to down town

Nice location close to down town with a relaxing pool

10/10

Exceptional

05 Jun 2017

Paul Vincent

Wonderful hotel

Excellent hotel with really nice staff, pleasant walk into town also has secure parking,
Decor is brilliant done in ancient Roman style, I would definitely recommend this hotel and will stay here again,
Merida is a magnificent city and more people should visit

Partner

6/10

Pleasant

14 Apr 2017

DAVID

OK, but over priced

The hotel was OK, but the pics on the internet made it look much nice than it really was.

Partner

6/10

Pleasant

06 Mar 2017

Verified traveler

The hotel looks better in the pictures than in person.

8/10

Excellent

16 Feb 2017

Anthony

Great for Motorcycles travelling through

I was travelling on my bike up the A-66 from Gibraltar to Santander. The hotel was ideal, It was just of the road and situated on the edge of the beautiful Roman town. The decor of my room was quite dated but perfectly functional, although I could hear my neighbours TV. Parking underground was great at a small extra charge, although parking outside was free. There wasn't much in the immediate area except a few shops which was great for me to stock up for the next day.

The main town itself is about a 20-30 minute walk in a straight line from the hotel. Upon reaching the river, you encounter the Roman Bridge into the town which makes the walk worth while.

For me, a passing biker it did exactly what I needed for a very good price. Would highly recommend for anyone partaking in a similar trip.

6/10

Pleasant

18 Sep 2016

Beth

Not the most comfortable place to stay

We have stayed in numerous hotels around the world, and this one was not one of the best. The shower head could not be adjusted up and down; therefore, water was directed almost straight back, resulting in water bouncing off of the body and all over the sink and floor. The thermostat on the A/C could not be adjusted, and the room was warmer than we prefer. It was hard to get comfortable with the long, skinny pillows. Breakfast was typical, with scrambled eggs, bacon, fruit, etc. but it would have been better had it been hot instead of lukewarm. With all of the hotel options in Merida, we would look elsewhere if we ever return.

10/10

Exceptional

03 Sep 2016

Kathryn

A lovely walk into town!

Partner

10/10

Exceptional

04 Aug 2016

Marco

Very nice staff, close drive to historical section of town. Would definitely stay again. Lovely town.

Family

10/10

Exceptional

23 Jul 2016

Perry

Comfortable transit hotel with a really nice pool

Nice hotel with well appointed rooms, close to the motorway and a 20 minute walk into the centre of the town

Partner

10/10

Exceptional

05 Jul 2016

Laura

Merida

Good

Family

8/10

Excellent

15 May 2016

N A

great stop over hotel

Merida is a great place to stop over in, greatly underrated old roman city.

Partner

8/10

Excellent

18 Aug 2015

Verified traveler

I would recomend it.

The hotel is very good the only reason I gave a 4 for room comfort is because there were people making noise in the hall way very early in the morning and you could hear it as there were inside the room.

8/10

Excellent

22 Jul 2015

Anthony

Very acceptable and easy to find. Well worth a stay

Partner

8/10

Excellent

15 Jul 2015

rocio

Comfortable.

Great pool, comfortable stay. No complaints but not extraordinary. Need a car to get to city centre approx. 12 minute drive.

Family

10/10

Exceptional

09 Jul 2015

brenda

enjoyed our stay . food excellent, staff friendly and helpful. we would stay again if we were in that area of spain.

Partner

10/10

Exceptional

30 May 2015

Dwayne

Good for one night stay

Nice hotel, clean and quiet 2 to 3 km hike to town and ruins downhill (but uphill on way back). Only gripe is not a lot of free parking and 10 Euros is alot for a suburban hotel.

6/10

Pleasant

05 Apr 2015

Gus

Adequate, but renovation needed

About a km from historical center of town. Hotel interior needs a renovation. Immediately around hotel there is a Carrefour and McDonalds (both new) and a shopping mall, which unfortunately is very much a dying mall. There was a simple little restaurant just across from the hotel with extremely friendly staff. However the hotel and mall have tons of undeveloped potential. Tryp is owned by the Wyndam chain. The rooms were very clean. The interior design of the rooms is dated and peculiar. However the hotel would clearly, clearly benefit from a structural renovation of the interior.

10/10

Exceptional

27 Feb 2015

michael

First class hotel and staff

Excellent hotel with brilliant staff and first class facilities near the centre of town adjacent hypermarket,cinema,McDonald's and car wash yet extremely quiet...brilliant

Partner

8/10

Excellent

14 Jan 2015

Marcus

Great experience in a modern hotel in Merida.

Merida is a fantastic, underrated destination in Spain. This hotel is very upscale and modern. It is located an easy 15 minute from the main sites such as the Roman amphitheater.

Partner

10/10

Exceptional

15 Aug 2014

Verified traveler

Excellent service at this good 4* hotel

Yes the hotel may be a bit over the top décor wise and some people have said it's down right ugly but the staff are excellent and the room was very comfortable and clean. Lovely large swimming pool but could have more sun loungers and sun shades as there were not enough to go around. Apart from those little niggles the staff were marvellous and very helpful.

10/10

Exceptional

29 Jul 2014

Juan

Excellent to start a walking tour of Roman sites

Excellent. Super clean, super nice design. Excellent pool. Yummy breakfast ... And extremely nice people

10/10

Exceptional

31 Mar 2014

Marion

Great Location,

Traveling by motorcycle from UK to Portugal, This hotel provided a perfect stop off point \"en-route\". The location was perfect and it was adjacent to a small cinema complex with various food outlets. (We enjoyed a very good meal in the Chinese restaurant. Hotel staff were very helpful and the rooms very comfy, clean and tastefully decorated. Only complaint (and very small) is that there were no Tea / coffee facilities in the room.

10/10

Exceptional

23 Feb 2014

DAVE

GREAT LOCATION -WITH EASY ACCESS TO MOTORWAY

THIS IS THE CLEANEST HOTEL WE HAVE STAYED AT ON OUR REGULAR RUNS THROUGH SPAIN TO AND FROM SANTANDER AND THE ALGARVE --- THE STAFF WERE HELPFUL AND SPOKE GOOD ENGLISH --- THE BUFFET BREAKFAST WAS VARIED AND OF EXCELLENT QUALITY --- WE WILL BE USING THIS HOTEL IN THE FUTURE

8/10

Excellent

19 Dec 2013

FY

Easy access

Loved Merida and the hotel was a really nice find.

10/10

Exceptional

03 Oct 2013

Carol

Hotel is about 1.5 km away from the ruins

Parking was not a problem since there are movie cinemas right next door where we were able to park the car. We did walk all the way to the ruins which was a good walk. Would go back to this hotel again if ever we visit Merida another time.

8/10

Excellent

20 Sep 2013

Roger

Not close enough to must see sights

Hotel was hard to find . The address on the web site in not complete enough! Staff very helpful very friendly. Room was clean but noisy.

10/10

Exceptional

09 May 2013

burnel

overnite

A pleasant suprise, wonderful town, full of Roman discoveries, well worth a look. Hotel was great, bed very comfortable, breakfast expensive. nr cinema complex so plenty of eating places

4/10

Poor

08 Apr 2013

Sanjay

Costly 4 star hotel

Arrived in evening. Staff at front desk could speak English. Other staff hardly knew English. No tea or coffee in room. Though it is 4star but apparently the Melia chain of hotels do not provide any in-room facility. Beds OK. Not very happy with the facilities though paid £100 for one night for family room for 4.

10/10

Exceptional

05 Jan 2013

Mr Young

very handy for motorway

We were very pleased with the Quality of the room and hotel and a good choice for breakfast, this hotel was also very close to the motorway ideal for a stopover. We will make our return journey via this hotel

6/10

Pleasant

14 Oct 2012

Karen

OK hotel in a lovely city

As a 4 star hotel this one was disappointing. The decor was dated and in need of upgrade. The walls in the bedroom had many scrapes and stains, although the rooms were clean. The staff were friendly and helpful and a visit to the local McDonald's was very interesting.

Partner

10/10

Exceptional

04 Oct 2012

j santos

enjoyed it but thought it was nearer to city centre and sights.

Family

10/10

Exceptional

02 Jul 2012

Verified traveler

quiet but convenient!

Merida is an amazing and amazingly hot place. The TRYP is located close enough to the center of town to be considered Roman-Ruin friendly but far enough away to be quieter. And the pool was fantastic!

8/10

Excellent

21 May 2012

Dud and Barb.

A Relaxing Stay in Central Spain.

We enjoyed our stay at the Tryp Hotel in Merida. The directions were explicit, and we found it easily. The hotel was very pleasant, and the room light and airy. We expected to be a little nearer the centre of Merida, and personally needed to drive there, but accept that it would have been within walking distance for the more athletic. There were however restaurants near the hotel, and the breakfast in the hotel was excellent.

10/10

Exceptional

24 Sep 2011

Ben

Very Comfortable Merida Hotel

The Tryp Medea is not located right in old Merida but the historical section is only a pleasant walk away. It takes 10 minutes to walk down Avenida de Portugal to the ancient Puento Romano and another 10 minutes to cross this 0.8 km long Roman masterpiece over the Rio Guadiana to get right into the heart of the old town. Our room was cheerful, airy, large, quiet, comfortable, very well maintained and spotless. We had floor to ceiling windows and a glass door that opened onto a tiny balcony. All our floors were marble and the bathroom was also panelled with marble. The decor was slightly funky faux Greco-Roman but we got a kick out of it. We had a flat panel TV that even had a couple of English channels. The staff was friendly and helpful. The internet was not free; 2 euros for 60 minutes. At 15 euros each, we declined the buffet breakfast and instead had coffee and croissants across the street. We parked for free in the outside lot but, if that’s full, it costs 10 euro to park in the hotel garage.

Partner

10/10

Exceptional

25 Aug 2011

Verified traveler

Friendly Staff & Parking Garage at Tryp Medea

The hotel is very easy to find as you enter Merida. They have a parking garage at the hotel but there is a parking lot just on the side of the garage o the hotel grounds that I was able to use w/o paying a parking fee. There are only a few free parking slots though...about 8ish. We took a cab out to town to see the roman ruins which was really cheap. Awesome staff! So friendly. My son spilled juice on the bed sheet and the hotel staff was able to fix the situation very swiftly. Awesome service!

2/10

Poor

31 May 2011

Kate

Appaling service at an average hotel.

I stayed at this hotel with my husband and 2 year old daughter in a family room.
Everything about it was distinctly average apart from the service which was the worst I have ever received (and I travel a lot.)
They seemed to think it appropriate to put us in a room 2 floors up from their function suite and with a window looking over the patio area where they hosted a Spanish Election party which started at 12.30am and continued until 4.30am. We did not sleep at all. The hotel was not particularly busy and the shape of it meant that we could easily have been situated totally away from the noise.
People appeared to be allowed to cruise the hotel as they wished, shouting in the corridors outside of the rooms.
When we complained to the manager he shrugged his shoulders and said that he too had slept at the hotel that night and had not had a problem with the noise. No apology at all. I am sure, judging by both his appearance and the smell of alcohol that he had, when the party had finished and I'm sure he probably didn't have trouble sleeping.
Atrocious service - I cannot believe a hotel manager can feel it appropriate to not even acknowledge a complaint let alone apologise for it.

8/10

Excellent

24 Nov 2010

joe

Great Location near restraunts and night life.

hotel was clean and location was great for me near good choice of food and night spots

8/10

Excellent

08 Oct 2010

Mike

Tryp Medea

This is a clean, friendly hotel.

It is easy to find, but is about 20 minutes walk to the main attractions. This could cause difficulties for people with disabilities. Apparently there is a bus stop about a hundred yards away, but the day I stayed there was a fiesta and no buses were running.

Recommended if you don't mind the walk

10/10

Exceptional

13 Jul 2026

María del Pilar

Todo fenomenal, tranquilo

Business Partner

10/10

Exceptional

04 Jul 2026

JOSE ANTONIO

Todo Ok calidad y servicios volveremos seguro

Partner

10/10

Exceptional

03 Jul 2026

Joao

Muito bom, gostei da simpatia dos funcionários.

Business

8/10

Excellent

24 Jun 2026

Jose

Desayuno algo escaso, poca variedad de fruta cortada y no tenían el típico huevo revuelto.
La chacina como el jamón y queso tenía la textura de llevar algún tiempo, se le notaba falta de frescor.

Self