Hotel Ilunion Merida Palace

8/10

Excellent

11 May 2026

Gill

Very well situated hotel for seeing the sights in Merida. Very nice hotel with good facilities

Partner

8/10

Excellent

08 May 2026

andrew

Ppdu

10/10

Exceptional

03 May 2026

Mauricio

Thanks

10/10

Exceptional

03 May 2026

Sharon

Great location. No parking nearby. Staff very attentive.

10/10

Exceptional

30 Apr 2026

Suzan

A beautiful hotel in a great location, right by the old market square. We had a wonderful romantic view over the pretty square and buildings from our room with a balcony. Decor throughout was stunning. Room was decorated in keeping with the moorish style of the hotel, very tasteful, unique decor. Bedroom and bathroom were really comfortable, stylish and so clean. We loved the valet parking service too - so convenient (for an extra fee which is worth the hassle-free arrival and departure directly outside the hotel). To explore the sights and go out shopping and to eat we could walk everywhere, no car needed at all, which was great. Breakfast buffet was adequate, typical continental style, I would have appreciated more seasonal fresh fruit and veg like strawberries or fresh peppers, as they are in season now. But there was plenty of cold meats, cheeses, breads, egg dishes and lots of pastries. Another nice touch was that in the foyer there was chilled water, fruit juice and even Prosecco on offer for all hotel guests to enjoy.
We had a very pleasant stay and would most certainly return!

Partner

10/10

Exceptional

12 Apr 2026

Richard

The staff was very friendly and helpful. But the room! Fabulous and SO quiet. There was a raging loud party on the street Saturday night and when I closed the window it was total silence. There is also a double door in your room to the lobby, so you have total peace. Tip - buy the Roman sites combined ticket for 17 euros and see them all.

Partner

10/10

Exceptional

02 Apr 2026

Michael

Excellent breakfast - great service and attentive staff. Parking unfortunately not available due to processions.

Partner

10/10

Exceptional

11 Mar 2026

Geronimo

The property is beautiful. Next to the Plaza España and close to the train station. The room was quiet and spacious. An excellent Italian restaurant next door and walking distance to all the major Roman sites. Breakfast was very good. The hotel was all that I hoped for.

Self

10/10

Exceptional

10 Mar 2026

Nitza

Our experience was excellent since our arrival! They had valet parking!. The property is beautiful. Our bedroom was comfortable and offered views. It included a nice breakfast buffet. It is located inside the historic center of Mérida and you can walk to the historic sites.

Partner

8/10

Excellent

28 Feb 2026

mabel

Over rated hotel. Breakfast just ok. Very good placement

Partner

10/10

Exceptional

18 Feb 2026

Linda

The room was spacious, clean, and all around wonderful. The location was perfect for us. It was close to some of the Roman ruins and across from a city square.

Friends

10/10

Exceptional

10 Feb 2026

kevin

excellent stay, from check in, to fresh made breakfast. location in the center of the town, perfectly located. a piece of luxury.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Mario

Beautiful Hotel, great location with very good service

Leisure Friends

10/10

Exceptional

29 Jan 2026

raj paul singh

Everything about this hotel is just amazing, from the rich heritage this hotel holds, the inside n the beautiful building n the location n the staff.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Alan

Perfect condition clean and spacious.

Partner

6/10

Pleasant

29 Dec 2025

Mariana

They were understaffed- had to wait a lot to have dinner and the food was average but expensive

Leisure Family

10/10

Exceptional

23 Dec 2025

Horacio

Great breakfast

Partner

10/10

Exceptional

19 Dec 2025

Yongjun

Great location, very classical Reno and amazing breakfast

Leisure Self

8/10

Excellent

24 Nov 2025

Takako

We had a trouble connecting internet, but rest was good. Walking distance to major attractions. Spacious room. Good breakfast. Beautiful hotel lobby.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Nazmi

Great location, super staff, delicious breakfast. Great place to stay.

Leisure Partner

8/10

Excellent

23 Nov 2025

Jeff

Beautiful place and area. Helpful staff. On bad thing was we had a clogged shower the morning.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Walter G

The front desk staff were very helpful and getting as organized to make the best use of our time. I love the property. I love the city and I plan to go back for a trip in February.

Friends_and_family Friends

10/10

Exceptional

14 Nov 2025

Nick

Fabulous hotel. At the heart of Merida, superb public facilities, lovely rooms, great staff.

10/10

Exceptional

14 Nov 2025

Jonathan H

Everything was great except there was a smell in room which we believe was coming through the drains. very unpleasant

Partner

8/10

Excellent

13 Nov 2025

Kenneth

This was a lovely hotel in a lovely location. Great staff.
I would give it five stars but it was only slightly let down by two things:

a) The hotel is RIGHT on the main square of old-town Merida. A great location for sure but there is quite a bit of noise associated with the opening and closing of the bars on the square

b) I’m not sure if it was just my room but my bathroom had VERY smelly drains. It’s an old historic building I know but….Someone sensitive might need to change rooms. I did my best to ignore it.

Leisure Self

10/10

Exceptional

12 Nov 2025

Robert

What a gem!! Would love to have known about this place before - we would have stayed several more days. Excellent area around hotel with ancient Roman ruins close by. Parking is a challenge unless you use their valet service which I highly recommend.

Leisure Partner

8/10

Excellent

11 Nov 2025

Joanne

The hotel is beautiful, the room was very comfortable with bath sheets and a large well equipped bathroom. Staff are friendly and helpful in English. The location is superb. We used the car valet for parking at a cost of 25 euro - we were told to give 30 minutes notice when we were ready for it. It took them 1 hour 10 minutes to bring us the car from the time I gave notice which meant we had a late start to our day of travel. This put a damper on our opinion of the hotel

Leisure Partner

10/10

Exceptional

01 Nov 2025

Rodolfo

Staff, decor, breakfast, location.

10/10

Exceptional

28 Oct 2025

Colin

Fantastic breakfast, superior quality and great variety. The service staff was great. The room was simply fantastic. We genuinely loved our stay here!

Partner

4/10

Poor

22 Oct 2025

Andre

While this hotel is beautiful and nicely located, we were given a room on the 1st floor, and upon entering the room, I noticed an extremely unpleasant noise and vibration inside the bathroom. It feels like there is a ventilation system or something similar behind that wall. As this did not seem to be the case in the bedroom area, we ignored this and went out for dinner. Upon returning to the hotel, we noticed an unpleasant smell inside the room, but it was already kind of late, so we decided to just sleep it off. I woke up around 3 a.m. with an intolerable , putrid sewage smell overtaking the room, the kind of smell that burns your eyes, and I noticed the noisy ventilation system was turned off (I guess they shut it down after 11 p.m. or midnight) and this horrific smell persisted for another 2-3 hours. Yes, I could have gone to the reception to request a room change , but at 3 a.m. it is a major hassle to pack up, get dressed, and move to another room. I cannot imagine I'm the first person ever to notice the entire room vibrating or the horrific putrid sewage smell, so the hotel must be aware of this problem but keeps offering this room to guests.

Partner

10/10

Exceptional

22 Oct 2025

Thomas

Front desk staff always helpful; in fact a person helped us with our luggage at check in. Valet parking was perfect for us and car brought back at time promised. Breakfast buffet is a must. The room was roomy and well appointed. Easily the best place we stayed at during 3 weeks in the Iberian peninsula.

Leisure

10/10

Exceptional

20 Oct 2025

Gary

Staff were fantastic. Valet parking very easy. Hotel was lovely

Partner

8/10

Excellent

19 Oct 2025

Michael

Loved the hotel, its proximity to everything that Mérida has and my room on the front, except that they clean the square at 06:30 in the morning, so if your on the front, be prepared to be woken up.
I thought the breakfast was poor, too many people, no eggs for fifteen minutes and only one coffee machine, very disappointing.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Gary

Great hotel in great location

Great hotel in a great location with expensive but excellent parking

Partner

10/10

Exceptional

23 Sep 2025

Fiona

The welcome desk staff was fantastic. Told us that the museum was only open on Sunday and as we were leaving on Tuesday so if we wanted to see it we should go there first. Absolutely the most helpful advice we got. We loved our room and the location. Absolutely a fantastic hotel. Highly recommend it. Cannot say anything bad about it.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Tracy

Beautiful building on the town square
Very comfortable and clean
All staff very friendly & helpful
Great breakfast selection
Easily walkable to all main sights

Leisure Partner

10/10

Exceptional

18 Aug 2025

Laura

Very good

A great choice for exploring Merida. It’s not quite the 5 star hotel it’s listed as on some sites, but it is still excellent. Nice big rooms with character and good bathrooms. The pool is lovely (it’s also green: perfectly safe and lots of people were in it, but it was green). The bar isn’t a bar - it’s a cafe and it’s not open that late (for Spain) but that doesn’t really matter a the square out front has loads of bars. Stored my luggage on check out fine. Online check in didn’t work but front desk were good/quick. 15 minutes walk from bus station, 10 from train station, easy walk to the Roman theatre and other sites.

Self

10/10

Exceptional

12 Aug 2025

Jason

Great stay

Friendly staff. Great junior suite with plenty of space. Clean & comfortable. Great location in town

Partner

8/10

Excellent

08 Aug 2025

I H

Amazingly

Business

10/10

Exceptional

29 Jul 2025

Harry

The shower was to slipery. I almost fall.

Partner

10/10

Exceptional

29 Jun 2025

David

Beautiful hotel next to the square of a quaint city with deep Roman roots.

Leisure

6/10

Pleasant

23 Jun 2025

Alberto

The location of the property is wonderful, right in the middle of the main plaza. It’s a hit and miss with the rooms. Our air conditioner was not cooling. We had to be moved to another room. The second room had air but it smelled like pure cigarettes. The view was a rock wall with metal bars. But if you happen to get a room on the newer side of the hotel consider yourself lucky.

Leisure Family

10/10

Exceptional

18 Jun 2025

John

We appreciated that our car was parked by a staff member at a time when there was very little driving near the hotel because of a celebration in the town.

Business_and_leisure Family

10/10

Exceptional

18 Jun 2025

Peter

Top notch hotel with all the luxuries a traveler would want. The roof top pool, pure bliss.

10/10

Exceptional

06 Jun 2025

Peter

This hotel was amazing! I wish we could have stayed longer!

Leisure Family_with_children

10/10

Exceptional

31 May 2025

John

Fantastic location in the centre of Merida . No car necessary yo explore voluminous Roman history

Partner

10/10

Exceptional

12 May 2025

Myrna

Restaurants not open most of the day.
Hotel was wonderful. Valet parking a good service.

8/10

Excellent

05 May 2025

Russell

Excellent location, great staff.

Excellent location and very good car parking service. Nice room overlooking Plaza de Spaña. Interesting building with delightful staff.
Can a hotel with a swimming pool that’s only open seasonally qualify as a 5*?

Partner

8/10

Excellent

01 May 2025

Gerardo

Good property with good value for your money. Breakfast a bit hectic and understaffed but ok.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Luisa

Unique experience

First of all the building IS a palace. Very beautiful and well decorated. The staff was superb - really went out of their way to help, accommodate, and guide us.

Friends_and_family Friends

8/10

Excellent

09 Apr 2025

Tao

Right at the town center

Leisure Self

10/10

Exceptional

02 Apr 2025

Alejandra

Beautiful hotel in the center of town. Staff was very friendly and helpful. The hotel is right in front of the plaza with many dining options right in front of hotel, ideal to live the tapas culture!

Leisure Pet

10/10

Exceptional

15 Mar 2025

William

A spacious and well run hotel.

Leisure Family

10/10

Exceptional

06 Mar 2025

Abigail

Excellent service when checking in, recommendations and advised us how to get out of area. Manual was excellent at his job!

Leisure Partner

10/10

Exceptional

06 Mar 2025

Mark

An excellent hotel on the main square.

An excellent hotel on the main square on Merida in an updated historic building giving it a real sense of place. The facilities and service were impeccable.

Self

10/10

Exceptional

06 Mar 2025

Celia

One night stopover

Hotel was in a perfect central situation with valet parking. A lovely atmosphere with interesting attractive decor. Helpful staff with advice on the local area.

Partner

10/10

Exceptional

28 Feb 2025

Connie R

Historic hotel walking distance to the sites. Great breakfast

Leisure Partner

10/10

Exceptional

26 Feb 2025

Robel

Great place, great service. Parking is tough to find though

Partner

8/10

Excellent

10 Feb 2025

Verified traveler

Friendly staff on the reception desk.
Rooms clean and comfortable.
Very helpful to have valet parking

Partner

10/10

Exceptional

01 Feb 2025

Denise

Second stay at this hotel. Excellent location, comfort and service.

Partner

8/10

Excellent

25 Jan 2025

Luis

No parking on premises

Leisure Family

10/10

Exceptional

24 Jan 2025

Janette

Todos súper amables y súper bien ubicado.

Business_and_leisure Partner

10/10

Exceptional

16 Jan 2025

Dermot

Lovely hotel in the main square. Walking distance to all locations around the town. I self parked at a local parking garage, the Cervantes Parking parking area. Parking spaces were tight but ok.
Staff at the hotel were excellent. The night manage was very helpful.

Leisure Family

10/10

Exceptional

11 Jan 2025

Pascal

Great place to stay except for the window that doesn’t close all the way so you can hear the noise from the street and cold air goes through as well

Partner

10/10

Exceptional

10 Jan 2025

Lance

Good view of plaza.

Leisure Self

10/10

Exceptional

06 Jan 2025

Guillermo

location and service

10/10

Exceptional

06 Dec 2024

Verified traveler

Hotel Ilunion - excellent in every respect

The Merida Palace is in an excellent hotel in a central location. It is a fabulous building with excellent staff: very friendly and professional.

We wouldn't hesitate to come back.

Partner

10/10

Exceptional

24 Nov 2024

maria

Amazing property

Leisure Family

10/10

Exceptional

08 Nov 2024

MARY

The hotel staff were excellent. Very helpful!!

Leisure Partner

10/10

Exceptional

07 Nov 2024

Jean

Only negative comment is WIFI is not that good, can be spotty. But other than that a great place, parking (valet) off site for fee great location! Really nice people.

Leisure Partner

10/10

Exceptional

04 Nov 2024

Xufeng

Good location

10/10

Exceptional

04 Nov 2024

Debra

Beautiful hotel in historic district.
Road closures made it difficult to drive to but valet parking worked out well.

10/10

Exceptional

22 Oct 2024

Jason

An absolutely amazing property!! The neat location!! Beautiful building!! Loved the room with the balcony!! It is right on the main square!! Breakfast buffett was great!!

Leisure Pet

10/10

Exceptional

04 Oct 2024

Genevieve

Lovely room, great location, super welcoming staff.
I give this a 10.
If managers want to improve, my ideas:
* Redecorate the courtyard; it needs coherence.
* Remodel the dining room to give it warmth.
* In the bathtub in room 118 when you lie back in the water and look up at what I think are heating elements (white tubes) you see ugly rust-colored goo. Clean this up, because it mars what is otherwise an impeccable and gorgeous bathroom.

Leisure Family

10/10

Exceptional

30 Sep 2024

lori

Beautiful property within walking distance to attractions! Comfy bed spacious rooms. The town of Merida is a hidden gem!

Leisure Partner

8/10

Excellent

28 Sep 2024

Keith

Hotel is conveniently located; walking distance to main historical attractions. Room was spacious and comfortable. Plumbing needed minor repair (broken shower head bracket). Valet parking was convenient and cost 24 EU.

Leisure Partner

8/10

Excellent

27 Sep 2024

Richard

Centrally situated, building architecture

Leisure Partner

10/10

Exceptional

22 Sep 2024

David

All staff members we interacted with were great. Great central location and lovely building. Had two very satisfying lunches at the hotel restaurant.

8/10

Excellent

21 Sep 2024

Benoit

Overall it is a good hotel, a bit noisy from the square late at night around 2am.

Leisure Family

10/10

Exceptional

14 Sep 2024

Paul

Beautifully located in front of the plaza.
Staff were very friendly and helpful.

Leisure Family

10/10

Exceptional

07 Sep 2024

Emmanuel

Very nice hotel, would stay and again!

Leisure Partner

2/10

Poor

27 Aug 2024

Robert

The hotel laundry lost my expensive shirt.

Partner

10/10

Exceptional

27 Jul 2024

Ruben

Very happy

8/10

Excellent

26 Jul 2024

David

Half and half

Hotel lovely located. Rooms great, square lovely. But.. hotel bar VERY limited white wine (strangely). Closed very early, while square open. Breakfast limited.. not one I’d get up for.

Partner

10/10

Exceptional

23 Jul 2024

Ruben

Great hotel. Highly recommended

Leisure Family

10/10

Exceptional

19 Jul 2024

Karyn

Huge room. Very nice size with small rooftop pool with great views of historic square. Only drawback was room smelled very musty and second room in suite sofa should have been replaced 30 years ago. Overall still very nice stay.

Leisure Partner

10/10

Exceptional

13 Jul 2024

Estefani

Great place to stay in the center of th city.

Leisure Family

10/10

Exceptional

28 Jun 2024

Jonathan

I want to go back

An amazing place to stay. The service was 5star, highly recommended.
Beautiful room and facilities.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2024

Verified traveler

Top marks for everything

Partner

10/10

Exceptional

04 Jun 2024

allen

Great location. Great staff

Great location. Great staff

Partner

2/10

Poor

01 Jun 2024

Arezou

The bread around the hotel was beautiful

Leisure Partner

10/10

Exceptional

30 May 2024

Derek

Great place to stay when in Merida.

Leisure Partner

10/10

Exceptional

30 May 2024

Octavio

Very good

Friends_and_family Family

10/10

Exceptional

27 May 2024

Antonio

Merida is a gem!

Perfect location right on main plaza on town center!! Amazing and friendly staff helped throughout our stay with tips and directions to main attractions. Will come bame back!

Partner

10/10

Exceptional

25 May 2024

Dennis

Good breakfast, very pleasant staff, and the room was actually romantic.

Leisure Partner

10/10

Exceptional

23 May 2024

Mark

Well located in old town on the square with helpful staff.

Self

10/10

Exceptional

21 May 2024

Alfredo

Excellent 5 star hotel in beautiful center of historic Merida. Lot of walkable access to historic sites. Very friendly staff. Very happy with our stay and would be happy to return.

Leisure Family

8/10

Excellent

15 May 2024

essam

very good hotel , excellent location.

nice hotel, very basic breakfast, view of our room was a brick wall , good reception staff , excellent location..

Friends_and_family Friends

10/10

Exceptional

11 May 2024

Sian Elizabeth

Fabulous place to stay in a small city full of Roman history. Location of hotel is superb as were the room and all facilities. Very highly recommended

Leisure Partner

10/10

Exceptional

11 May 2024

Annette

Great stay in Merida

Excellent location in the Plaza de Espana, within walking distance to all the sites, shops and restaurants. Very nice rooms, very nice breakfast. Great stay!

Partner