Name: B B Palazzo Tortoli
Address: Piazza Della Cisterna 22, San Gimignano, 53037, IT

10/10

Exceptional

13 Jun 2026

Melissa

The best experience staying within the walls! Our room was spacious, clean and comfortable. Filled with so much charm. Breakfast was perfect.

We rented a car and were given permission to drive into the town to get our bags into the room. Parking was easy to find outside the walls and the walk back to the room was 5-8 minutes.

Partner

8/10

Excellent

28 May 2026

Roderick

Spacious room in a historic palazzo. Room was clean although amenities were basic. En-suite was very small.
Staff were really helpful and breakfasts were good.
Property is situated in the central piazza, which meant all of the cities attractions were within easy walking distance.

Partner

10/10

Exceptional

26 May 2026

Harold

In the center of town overlooking a plaza (other rooms overlook the valley). Multiple museums, and dining and shopping options within very easy walking distance. The town and surroundings are beautiful.

Partner

4/10

Poor

16 Oct 2025

Michael

Spartan

Arrived early, but clearly not very welcome and no possibility of early checkin. I had called both contact numbers to discuss checkin time but no reply and no opportunity to leave a message. We found the host sharp and business like.
The room is up a lot of stairs and very spartan, no tea or coffee making facilities and plastic cups for water. It was noisy from guests above regularly moving furniture across solid floor at night and early morning.
Unfortunately we had to leave before breakfast (only available after 8:30), so cannot comment on it.
The toilet was difficult to flush and the seat was damaged and unsightly.
A rather incongruous portable air-con unit spoils the authentic look of the room.
The location was great, and the room has a great view of the Tuscan countryside, but wouldn't suit anyone with significant luggage.

Partner

10/10

Exceptional

13 Jun 2025

Lillian

This hotel is not family or vacation friendly. This is for a local tourist that’s traveling with a backpack. There are about 80 stairs to get to your room, so take that into consideration for every time you have to go back to your room. There is also no air conditioning and the owner told us just keep your windows open. That was also not doable with the noise outside and all the birds that would fly inside bc there are no curtains or nets on windows. We went in may-June and it was cool outside but very very hot in the room so I can’t imagine staying here when hot outside. There is also parking but about a mile away and all uphill to go to this hotel. It was torture staying here with kids and when we asked to change room the person in charge was very rude.

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Peter

San Gimiagno is fantastic and our rooms were in an excellent location. Secure safe and historic. Wonderful.

Leisure Family

10/10

Exceptional

28 May 2025

April

This is a great B&B its right in the heart of the town. The rooms are very clean and have historical character.
The staff are so friendly and helpful.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Maeli

Accommodating and welcoming staff. Prompt response, when asked.

10/10

Exceptional

28 Jun 2024

Lynn

I wish I could’ve stayed a few more days! Great Host and location

10/10

Exceptional

05 Jun 2024

Susan

We had a wonderful stay in San Gimignano. Our host Andrea was very helpful and offered advice and information on what to see and do in the town. The apartment was spacious and clean and well equipped with everything we needed. The view from the window was spectacular. It was a bonus to have breakfast included. The location was perfect for exploring the town. We hope to return and highly recommend the apartment to family and friends.

Leisure Family

10/10

Exceptional

17 Apr 2024

Jennifer

Beautiful hotel quaint town with plenty to see. Very helpful staff, nice delicious breakfast. We had a lovely time. The beds and pillows are very firm which takes getting used to but overall we were very impressed.

Leisure Partner

10/10

Exceptional

05 Apr 2024

Toni

Amazing location and beautiful room with appropriate, functional antique furniture.

10/10

Exceptional

29 Jul 2023

Nora

What a great location

10/10

Exceptional

01 Oct 2022

Mark

Truly Authentic

San Gimignano is beautiful and we are so glad we stayed here as the room is right in the historic city. We were lucky as our room was only up about 8 stairs (other rooms were another flight up). We didn’t read the check in procedures which require you to notify the owner 24 hours in advance. We just showed up and called the contact. Lucky for us he was on site to check in other guests. He was able to meet us at the public parking lot and we followed him with our car into the historic center in order to drop our bags. We then had to return the car to the parking lot and paid about 15 euros to leave our car over night. The room was authentic and beautiful but we didn’t have any glasses or a full roll of toilet paper (and ran out!). It may have been because they didn’t really expect us as we just showed up. Our host was incredibly kind.

Partner

10/10

Exceptional

02 Aug 2022

Jonathan

Loved the staff/owners, the property and San Gimignano

Leisure Family_with_children

10/10

Exceptional

19 Oct 2019

Verified traveler

Hospitality is the key with this property: We walked down the hillside from San Gimignano to check in at the B&B's farmhouse, a 15-minute walk down a lovely country road, providing the most amazing views of San Gimignano from outside the walls. There, we arrived just as the proprietors were bottling their vin santo -- to our luck! We enjoyed a glass (or two!) with biscotti, alongside Andrea, Francesco, Carla and another couple staying at the farm. What a welcome! We welcomed a ride to our B&B, right on the Piazza delle Cisterna. We walked up a few flights, and when our host flung open the shutters, we had the most idyllic view of the Tuscan valley. We woke each morning in that room to a beautiful sunrise, then enjoyed baked goods, fruit and cappucinos each morning in the common breakfast area (thanks, Antonella!). We loved our first day so much, we added two more nights, on our third night moving to a room that overlooked the piazza. Both rooms were spectacular, with antique furniture and furnishings that hinted at its palazzo past. Take note of the placard in the foyer - notable citizens lived in this palazzo for a century! On Mondays and Thursdays, dinner is offered at the farm, which was a lovely change from dinners we'd enjoyed within the walls. We loved feeling so welcomed by Francesco, Andrea and Carla, and recommend staying with them! We hope to return.

Leisure Partner

10/10

Exceptional

08 Oct 2019

Galina

Everything was beyond incredible. A little piece of heaven on earth. That good.

Leisure Family_with_children

6/10

Pleasant

26 Sep 2019

A

Pros are the location, room size, and view of valley. As for the location, there are two other hotels on the main square that both have onsite staff, I would advise to choose one of them instead of this B&B. Cons are everything else. The checkin was difficult. There is no onsite staff and the door is unmarked and hard to locate. We had to walk bags up the hill and call and wait for someone to check us in. There was no coffee pot in the room, no AC, 4 floor walk up, and the few staff we spoke with didn’t understand English very well and were hard to talk with. There is only public parking at 10-15 euros per day (no in out privileges) which is very limited from 10-6 each day.

Leisure Family

6/10

Pleasant

24 Sep 2019

Verified traveler

The flat was not anything like was pictured, and though it was ok and very well located, I wouldn't have booked it at this price if I'd seen an accurate depiction. In order to park the car, it was necessary to park at their farmhouse, which is a 20 minute walk.

Business Self

10/10

Exceptional

16 Sep 2019

JEFFREY T

Great Location, but be aware of what that brings.

The location makes this room fantastic and also led to the negatives. We had a city side room overlooking the city square. The view was amazing, people watching great, and every evening, we listened to live musicians playing in the square. As with many of these old buildings, there is no air conditioning, so sleeping with the windows open is a must in the summer. Just be aware that the street sweeping truck comes through at 7 AM. On Thursday morning at 5 or 6 AM, a group of about 12 trailers come in and set up a market in the square which is VERY noisy. In the spring and fall, these would not be an issue. Overall, we would stay here again due to the location and beauty of the building.

Partner

4/10

Poor

07 Aug 2019

Victoria

Read location of check in

Requested Twin beds if possible and got a double.
Location was excellent BUT read the instructions for checking in, not the location of the accommodation. Included breakfast. No air conditioning. Parking is not close.

Family

10/10

Exceptional

25 May 2019

Verified traveler

Great location. Room very clean. Great to have a fridge in the room. Plenty to choose from at breakfast and staff very helpful.

Leisure Family

10/10

Exceptional

11 May 2019

Alexander

Feel like you’re in a dream

Utterly amazing! It was spacious and had the most unbelievable views. The check in was a bit of a hike but the owner/manager drove us back to get our luggage and took us straight to the door. Highly recommended spot- it was our favorite place of all 5 hotels we used throughout Italy!! It was everything we had imagined it could be

Partner

8/10

Excellent

29 Jan 2019

Gustavo

nice option for a couple of days. Very well located.

Family

8/10

Excellent

11 Oct 2018

Dirk

Fantastic situation
Helpful owner and staff
Good breakfast
Felt part of the centre and its vibe
Quite noisey overnight
No tea/coffee making facities
Shower a little dismal

10/10

Exceptional

16 Sep 2018

Verified traveler

Great

Partner

4/10

Poor

25 Aug 2018

scott

When we first walked in, we thought it was lovely. 2 story old, historic tower apartment. It had no A/C, so heads up for anyone who would definitely want that. There was a kitchen, but no oven, just a stove top. And no dishes. Parking was quite a walk away, up a lot of pretty steep hills with luggage, and ranged anywhere from 10-20 euros a day, depending upon which lot you were in. The family was friendly and came within 30 minutes when we locked our keys in the room, but it isn't really a bed and breakfast in the sense that the owners are around or engaged. It was basically an apartment you rented. Breakfast was included, in another building a few doors away, but seemed \"light\" compared to the other places we stayed. The location was great, right in the square of San Gimingiano, but the nature of the building and the tourism of the square did mean it wasn't always so quiet. Maid service was every other day, and the toiletries were minimal. We consider it a learning experience and will pay closer attention to some detail in the future.

Partner

10/10

Exceptional

08 Feb 2026

Savana R G

Escolha perfeita para quem vai desbravar a Toscana e quer experimentar um pouco do estilo medieval do local. Foi tudo perfeito, recepção, café da manhã e quarto. Certamente voltarei e escolheria o mesmo local para me hospedar.

10/10

Exceptional

20 Jan 2026

JORGE LUIZ

Quarto amplo e impecável e equipe gentil.

Partner

8/10

Excellent

07 Jan 2026

Giovanni

Ottima posizione. Stanza, servizi ed accoglienza nella norma.

10/10

Exceptional

05 Oct 2025

Maria Guadalupe

La ubicación es preciosa, justo en el centro de San Gimigiano, con una vista hermosa, muy bonita y limpia la habitación

Partner

6/10

Pleasant

26 Sep 2025

ALEJANDRO

Todos muy amables pero el baño era muy pequeño. No era cómodo.

Partner

8/10

Excellent

12 Apr 2024

Lorenzo

Tutto bene

Partner

10/10

Exceptional

03 Nov 2023

Jeffrey

Camera pulitissima e colazione fantastica

Leisure Partner

8/10

Excellent

05 Oct 2023

Lizz

Mitt på torget

Mitt i smeten med bästa läget. Bra kommunikation med värden. Lite hård säng och ingen bra AC. Annars ett trevligt boende i historiska miljöer med trevlig frukost.

Partner

10/10

Exceptional

12 Apr 2023

Sven

Eine wunderschöne und historische Unterkunft mitten in San Gimignano. Zentraler geht es nicht. Super netter Vermieter. Wir haben bei ihm kostenfrei geparkt und er hat uns bis vor die Tür gefahren und dort wieder abgeholt.
Sehr empfehlenswert!!!

Leisure Partner

10/10

Exceptional

05 May 2022

Nicola

Posizione eccezionale. La stanza nella foto dà sulla piazza principale, e sembra di stare in un castello. Quella adiacente si affaccia su una bellissima campagna.
Servizi essenziali (ovviamente non è un hotel) ma grande pulizia e gentilezza.

Leisure

10/10

Exceptional

22 Sep 2019

Are

Hyggelig opphold i september

Vi hadde et veldig hyggelig opphold på B&B Palazzo Tortoli midt i San Gimignano. Inngangsdøren var litt vanskelig å finne, men vert Andrea fikk geleidet oss trygt inn etter at vi ringte han. Han var utrolig serviceinnstilt og kjørte oss også hjem etter middag på B&B Ponte A Nappo. Middagen der var vel verdt å få med seg selv om det også er mange restauranter innenfor murene.

Partner

8/10

Excellent

19 May 2019

christine

Sober maar wel charmant

Ik apprecieer ten zeerste de mooie, authentieke en stijlvolle kamer maar een beetje meer luxe zou goed doen aan het geheel zoals de badkamer weliswaar proper maar die heel verouderd is.

Partner

10/10

Exceptional

28 Oct 2018

Raymond

Très bien situé et propre.

Localisation ´parfaite, acceuil chaleureux et très grande chambre avec une vue magnifique sur la vallée. Stationnements payants disponibles à proximité. Village très agréable.

Partner

8/10

Excellent

18 Aug 2018

Bilgütay Kaan

Çok iyi konum

Check-in merkezi ve otel birbirinden farklı yerdeler. Otel tarihi merkezde ve yeri çok iyi. Sadece eski bir binada olmanın getirdiği dezavantajları unutmamak lazım. Bina başlı başına bir sanat eseri fakat rutubetli ve devamlı hissedebileceğiniz bir koku var.

Friends

8/10

Excellent

05 Jun 2018

FP

Bel palazzo ubicato in pieno centro con vista su piazza cisterna.