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Residence Inn By Marriott Little Rock

Little Rock - AR · United States

1401 S Shackleford RdView location

8.8/10Excellent598 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Location9.0/109.0
Neighborhood9.2/109.2
Value6.0/106.0
Amenities9.0/109.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn By Marriott Little Rock

Located in Little Rock's business district, the Residence Inn by Marriott Little Rock is steps from the Arkansas Heart Hospital and a short drive from Baptist Health. This hotel offers guests a variety of amenities, including a 24-hour fitness center, a seasonal outdoor pool, and complimentary Wi-Fi.

Each of the 96 individually furnished guestrooms features a kitchen with a full-sized refrigerator/freezer and stovetop, a sofa bed, and a 32-inch Smart TV with cable. Guests can enjoy a complimentary full breakfast and evening reception. Additional conveniences include a 24-hour business center, express check-out, and free self-parking.

Nearby attractions include the Arkansas Skatium and Kanis Park.

Read more about this hotelShow less

Located in Little Rock (West Little Rock), Residence Inn by Marriott Little Rock is steps from Arkansas Heart Hospital and a 2-minute drive from Baptist Health. This hotel is 4.3 mi (7 km) from University of Arkansas for Medical Sciences and 8 mi (12.8 km) from River Market District.

Make yourself at home in one of the 96 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 32-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The seasonal pool will be open from May to October.
    • Pool access available from 7:30 AM to 10:00 PM.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Arkansas Heart Hospital 0.1 km / 0.1 mi
Arkansas Skatium 1.7 km / 1 mi
Baptist Health 1.7 km / 1.1 mi
Professor Bowl West 3.8 km / 2.4 mi
Kanis Park 4.4 km / 2.7 mi
Cinemark Colonel Glenn 5 km / 3.1 mi
Topgolf 3.9 km / 2.4 mi
Rebsamen Tennis Center 5.8 km / 3.6 mi
Little Rock Zoo 6.5 km / 4 mi
Park Plaza Mall 6.7 km / 4.2 mi
Murry's Dinner Playhouse 6.9 km / 4.3 mi
University of Arkansas for Medical Sciences 7 km / 4.3 mi
University of Arkansas-Little Rock 7.1 km / 4.4 mi
Hillary Rodham Clinton Children's Library and Learning Center 7.1 km / 4.4 mi
War Memorial Stadium 7.5 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
Show 27 more facilities & services
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Restaurant
  • Poolside snack barExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • FitnessExtra charge
  • BasketballExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 43 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable10 photos

    Residence Inn By Marriott Little Rock

    SUITE TWO DOUBLE BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Residence Inn By Marriott Little Rock

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn By Marriott Little Rock

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 39 m²STU.KG-1
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Residence Inn By Marriott Little Rock

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Room amenities

    • Tea and coffee making facilities
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn By Marriott Little Rock

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 39 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Residence Inn By Marriott Little Rock

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Residence Inn By Marriott Little Rock

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 38 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable6 photos

    Residence Inn By Marriott Little Rock

    SUITE KING BED ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Ironing set
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    Residence Inn By Marriott Little Rock

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn By Marriott Little Rock

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Residence Inn By Marriott Little Rock

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 39 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable7 photos

    Residence Inn By Marriott Little Rock

    STUDIO QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Dishwasher
    • Fridge
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn By Marriott Little Rock

8.8
Excellent
598 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
9.2 /10
Value
6.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
Michael
Excellent
10/10
Exceptional
17 Jul 2026
Sarabeth
Stopped here on a roadtrip after an unexpected change of plans, the staff were all so kind & welcoming. Breakfast & pool were great for the kids.
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Lesa
I would like to recognize the manager, Franz, he was very personable and helpful. I really can't say enough positive things about him. 10+ human soul💕
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Betsy
Nice clean suite with not just one comfortable bed, but 2! I probably slept better than I have in a long time. (It may have been because I had been with my daughter with no sleep for over 32 hours having my first grandbaby!) it was so convenient to the hospital too! Thank you!
Partner
8/10
Excellent
02 Jul 2026
Melissa
The surfaces and linens of the room were clean and well maintained. The carpet in the suite was a bit dirty and dingy looking. The breakfast was hot and well stocked. Front desk staff were courteous and greeted us as we entered and exited the facility.
Friends_and_family Family
6/10
Pleasant
28 Jun 2026
Azariah
The hotel overall was nice for sleeping, but could use some updates overall. Breakfast was decent with several options. Pool was nice and general outside facilities were okay. Basketball court could use some updates as the rim was bent. Some concerns were the cleanliness of the room and the comfort of the sofa bed. There was leftover trash under the sink, a Band-Aid over the smoke alarm, random trash found in the room near and under the bed and the sofa bed was so thin, really only meant for very small children, not accommodating for an adult. Need to be more thorough with cleaning and update old furnishings. Staff was friendly and accommodating. We were there for two nights and really just needed a place to stay so it was good for that.
Friends_and_family Family
8/10
Excellent
25 Jun 2026
Tasia
Very clean room, decent breakfast. Wish the pool was inside. Otherwise, good stay.
10/10
Exceptional
16 Jun 2026
Michael
.
8/10
Excellent
15 Jun 2026
Cheyanna
Dated rooms. But very clean and property amenities were amazing
Family_with_children
8/10
Excellent
11 Jun 2026
courtney
Very conveniently located. Clean, quiet, etc. one recommendation would be be the smoking area being too close to the doorway into our building. There was a trash receptacle intended for hot butts and it was so close to the door, it was unavoidable to smell before entering the building. But other than that, our stay was great. Oh, and we didn’t have a coffee maker. Just the base, but no carafe. And it wasn’t a Keurig.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Verified traveler
Very clean and friendly staff
10/10
Exceptional
05 Jun 2026
Denise
We had a wonderful stay with our grandchildren. The rooms were perfect for all of us. The staff was friendly and made us feel welcomed! We will stay with them again next time we visit the area!
Family_with_children
8/10
Excellent
01 Jun 2026
Alexis
I liked it. It was quiet. Location not far from stores and restaurants. I really love the fact that their departure time is at noon!
Self
8/10
Excellent
13 May 2026
James
Place needs a makeover, but then most are in the same category. Location is good, lots of restaurants and shops around.
Self
10/10
Exceptional
11 May 2026
Linda
Great place to stay. Staff is wonderful.
Business
8/10
Excellent
07 May 2026
Sammie
Room was clean, bed was VERY comfortable. My only complaint is the breakfast that was not good.
Self
10/10
Exceptional
13 Apr 2026
Jason
Room clean, breakfast was great, staff was excellent.
Family
4/10
Poor
03 Apr 2026
Sandra
I stay here often, this is my first negative review and idk if it was due to it being a busy week (spring break) or what as when we usually stay there doesnt seem to be a lot of people. During this stay, right when i entered into building A it reeked of cigarettes smoke, stunk bad...
My floor was the 3rd floor this stay, drain would not drain in the bathroom sink, the room temp was set to 64 but would not get cool, the king bed was uncomfortable this time.. out of maybe 10 stays this is my first negative review.. overall staff was amazing and will stay again..
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Sara
Breakfast had several options to choose from. Safe parking. Roomy suite perfect for 4 adults. Everything was very clean.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Kristy
Yes
Self
10/10
Exceptional
24 Mar 2026
Lisa
Comfortable bed; great staff; wonderful stay! Looking forward to staying here again.
Partner
10/10
Exceptional
22 Mar 2026
Gail
Very clean rooms
Partner
10/10
Exceptional
16 Mar 2026
Dewitt
Good
Self
8/10
Excellent
16 Mar 2026
Tim
The staff that handled morning breakfast was so kind and personable!
Family_with_children
10/10
Exceptional
15 Mar 2026
Shaveela
Above and beyond expectations, parking was kind of tight; but not too much of an issue to make when everything else was splendid.
Self
8/10
Excellent
10 Mar 2026
Christy
The location met our needs. Everything was very standard Marriott. Parking was well lit.
10/10
Exceptional
06 Mar 2026
Gloria
Super clean with delightful staff. Coffee in a real cup—not paper—and good breakfast served on a glass plate with silverware—not plastic. Will stay here again!
Self
8/10
Excellent
06 Mar 2026
Randall
My stay was good.
Self
10/10
Exceptional
02 Mar 2026
Brenda
Yes yes
6/10
Pleasant
20 Feb 2026
MICHAEL U
Refrigerator no work,power went out for 3 hours
Partner
8/10
Excellent
12 Feb 2026
nelson
First time visiting Little Rock for business for three nights. Hotel was in a quiet area and easy to access. Hotel staff was pleasant and welcoming. My room was great but I did have an issue with the shower drain not being properly cleaned. There was a lot of hair build up from previous guests that was never cleaned and caused my shower to overflow onto the bathroom floor. I did not see this because there is a cover plate over the drain and from the looks of it, hadn't been removed in a while. Hotel staff was notified and the issue was tended too, but nonetheless, not exactly the shower I expected after a long seven hour drive. First night was pretty windy and I understand the hotel management cannot control weather, however, my room (304B), a top floor corner room, has a rain gutter located directly outside of the window adjacent to the bed. The high winds kept rattling it, banging it nonstop against the wall where the bed headboard is. Needless to say, I got zero sleep the first night. That rain gutter could use a look from maintenance, maybe find a way to secure it. Outside of that, the remainder of my stay was pleasant and I was able to get good rest. Amenities were great, bed was comfortable and breakfast was decent. Hotel location was right off the highway with easy access to restaurants and shops. I did have to cut my 4 day stay down to 3 and staff was unable to refund me for the last day. Overall, I would consider giving this hotel another try in the future.
Business
10/10
Exceptional
27 Jan 2026
yanira
Great staff, friendly and helpful!
Very nice and clean rooms, good hot breakfast!
Business
10/10
Exceptional
12 Jan 2026
NITIN
Clean rooms
10/10
Exceptional
21 Dec 2025
Abraham Lincoln Harrison
Great room
Business_and_leisure
10/10
Exceptional
20 Dec 2025
KAREN
Nice quiet place to stay clean, friendly nice big rooms comfortable beds. I enjoyed my stay.
Self
2/10
Poor
11 Dec 2025
Janelle
They charge 100 fee for a 2 pound pup!!! Will never stay there again!!!
Business_and_leisure
8/10
Excellent
11 Dec 2025
Stacey
Staff friendly, room satisfactory
Business
10/10
Exceptional
20 Nov 2025
Vicki
Front desk staff was very friendly. Had a dog in the room next to us and it barked every time the door was closed.
Friends_and_family Family
10/10
Exceptional
17 Sep 2025
Janet
The studio room is private, quiet, and perfect. Will come again.
Business Partner
2/10
Poor
08 Sep 2025
Verified traveler

Unprofessional, Disrespectful, and Dismissive

My husband and are frequent guests at this property. Unfortunately, our interactions with front desk staff Kesha are disappointing . While we initially chose to overlook the first two incidents, ongoing discourteous, unprofessional, and disrespectful conduct cannot be ignored.
My husband is exceptionally calm & patient and avoids conflict whenever possible. For him to feel compelled to escalate this matter reflects how inappropriate the treatment has become. During our most recent check-in with Anthony we requested a late checkout.
Kesha called our room in an abrasive, dismissive, and condescending tone, insisting that my husband “get out now” despite the fact that our checkout time was confirmed for 1 pm and this call came at 12:37 pm.
When my husband reached out to the manager, Fraz, we were surprised and disappointed to find that he defended Kesha’s disrespectful and unprofessional behavior, going so far as to suggest that the fault lay with my husband for not being “clear enough.” This response not only dismissed our concerns but also reflected poorly on the hotel’s leadership and accountability. As loyal Marriott guests, we hold this brand to a higher standard of hospitality. We genuinely hope that this feedback is taken seriously and that corrective measures are implemented to ensure that guests are treated with the courtesy and professionalism that Marriott is known for. Without improvement, we will be forced to reconsider our loyalty to the property and the brand.
Partner
10/10
Exceptional
02 Sep 2025
Ricardo

Great find

Our stay was perfect for what we needed for our big family with small children. The suite was spacious, clean, and functional. The front desk attendant was very courteous and helpful. The hotel itself looks well taken care of although it could use updating, it looks a bit outdated. But that wasn’t too much of a big deal. Will definitely stay here again
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Bill M or Crystal
I enjoyed my stay at Residence Inn. Staff was friendly and the room was comfortable and clean.
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Mary Sue
Overall we love this hotel. We stay here often. However, this time our room was not up to their excellant standards. The mattress was worn out. There were repairs needed in the room and the shower head was stopped up so it was hard to shower.
Leisure Pet
10/10
Exceptional
27 Jul 2025
Nestor
Excellent service and nice rooms
Business_and_leisure Family_with_children
10/10
Exceptional
13 Jul 2025
Sara
The staff was friendly
Business_and_leisure Family
10/10
Exceptional
02 Jul 2025
Roy
Convenient to business areas. Clean, quiet and safe.
10/10
Exceptional
29 Jun 2025
Larry
Quiet and convenient to locations we desire
Leisure Family
10/10
Exceptional
24 Jun 2025
William
The rooms were really spacious and a very quiet area.
Business Family
10/10
Exceptional
22 Jun 2025
Tina
Loved this hotel. Will definitely return if in the area. Great price! Clean room. All the amenities
Partner
10/10
Exceptional
12 Jun 2025
Charles
Nice and quiet
10/10
Exceptional
29 May 2025
Latrice
Love it
8/10
Excellent
26 May 2025
Victoria
The hotel was clean and comfortable. My only issue was they charge for one night stay regardless of when you try to cancel. I consider that a rip off.
Self
10/10
Exceptional
19 May 2025
Mary Sue
All good.
Leisure Family
10/10
Exceptional
15 May 2025
Shaleigh
Very nice and convenient to the heart hospital.
Leisure Family
2/10
Poor
02 May 2025
Xiaodong
i canceled a reservaation which was wrongly in date, and you did not refund for me. I know it's non-refundable, but it's just minute, I foound the date is wrong, and not get refund. it's terrible, terible....
8/10
Excellent
26 Apr 2025
Robert
Very nice property that is conveniently located next to the heart hospital.
Leisure Family
10/10
Exceptional
18 Apr 2025
Cristi
Great check in. Room was big and comfortable. Relaxing after visiting at hospital all day.
Leisure Family
10/10
Exceptional
29 Mar 2025
Charles R.
Excellent
10/10
Exceptional
17 Mar 2025
HUNG-CHENG
We had a great vacation time. Thank you.
Leisure Family_with_children
6/10
Pleasant
18 Feb 2025
Rickey
the bed was too hard the sofa was too slick definely not for old people
Business Partner
10/10
Exceptional
09 Feb 2025
Tory
Loved our room and staff were great.
10/10
Exceptional
04 Feb 2025
Danielle
Friendly staff
10/10
Exceptional
03 Feb 2025
Tina
Fireplace and kitchen. Fireplace wouldn’t work. Called about it but they didn’t address. One remote would not work. Hallways could use a good cleaning. Carpet was very dirty. Other than these things it was very nice.
Leisure Family
10/10
Exceptional
22 Jan 2025
Sheila
N/A
Business_and_leisure Family
10/10
Exceptional
17 Jan 2025
Jackie

Over all great experience

Loved the coziness of the room. Wasn’t expecting separate bedroom from the rest of the area but loved it. Very clean and homey! Everything you might need in the kitchen.
Business
8/10
Excellent
05 Jan 2025
Chris
Ease of checkin
10/10
Exceptional
05 Jan 2025
Timothy
Top notch
Business
8/10
Excellent
05 Jan 2025
Kenneth
The stay was awesome the problem was the $250 dollar deposit that was required for the stay. It was Christmas Eve
Friends_and_family Family
8/10
Excellent
30 Dec 2024
Scott
The little coffee pot was missing from the coffee maker but they provided coffee cups that served the same purpose. I was put on hold at the front desk and then the call was dropped, so I told the staff about the missing coffee pot.
Leisure Partner
10/10
Exceptional
14 Dec 2024
Jonathan

Nice stay.

Check in was smooth and the guy at the front desk was very nice and helpful.
Business
10/10
Exceptional
13 Dec 2024
Donna
Very, very spacious!!
Leisure Family
10/10
Exceptional
12 Dec 2024
Kera
O
Business_and_leisure Family_with_children
10/10
Exceptional
10 Dec 2024
Lakeitra
Everything was great EXCEPT the young lady cleaning the rooms didn't speak a lick of English. She knocked on the door to ask a question but I had no clue of what she wanted. I had to use my phone translater to ask for more towels. She was pleasant though.
Leisure Partner
10/10
Exceptional
29 Nov 2024
Angela
😊
10/10
Exceptional
24 Nov 2024
Harshad
Great value for money. Helpful and friendly staff. Comfortable rooms with nice, quiet HVAC. Hearty breakfast. I'd stay here over other hotels closer to the downtown medical area.
Leisure Family
10/10
Exceptional
17 Nov 2024
Brantley E
Spacious room, clean, and pretty location.
Leisure
10/10
Exceptional
12 Nov 2024
Mark

Terrible communication system on Hotels.com

I will never use Hotels.com for reservations again, lesson learned. Could not reschedule, cancel or adjust room for the medical procedure change of appointment time. No refund available, ended up paying for the room twice.
The motel was great and the management worked with me for a good rate since I had to pay for the same room twice.
Business
8/10
Excellent
11 Nov 2024
Jennifer
We liked this property. Our room faced the back of property and was quiet. Beds were comfortable. Would stay again.
8/10
Excellent
14 Oct 2024
Wendy
This location is close to down town as well as some hiking and outdoor activities. The staff, particularly the cleaning staff, are amazing and kind. The area around the hotel is not really walkable. The breakfast is average. The plumbing needs a little TLC as our toilet ran constantly and the sink did not empty well.
Business_and_leisure Partner
10/10
Exceptional
04 Oct 2024
Susan M
Provided a “home” away from home. I brought my dog and it was dog friendly. Also, medical discount given d/t our reason for staying. A 3 minute drive to Baptist and 3 minute drive back to hotel.
Business_and_leisure Pet
10/10
Exceptional
28 Sep 2024
Jessica
The room was spacious & clean. The amenities were. Unfortunately, the pool was closed for some work the weekend we were there, but overall a great stay. Highly recommend!
Leisure Family_with_children
10/10
Exceptional
16 Aug 2024
Robert
Great location to eating places. Nice breakfast. Pool and basketball court were nice.
Leisure Partner
10/10
Exceptional
12 Aug 2024
James
Close to Arkansas Heart Hospital and friendly staff. Highly recommend.
Leisure Family
8/10
Excellent
24 Jul 2024
Jeremy
Recommend. Would stay again.
10/10
Exceptional
12 Jul 2024
Kale
Fantastic room. Very nice.
Leisure Family
8/10
Excellent
20 Jun 2024
Verified traveler
It was a nice stay … the suite was huge.
Partner
10/10
Exceptional
17 Jun 2024
Glenda

A Great Time Was Had

Wonderful manager, staff, and spacious - clean room. We had a King Suite with a kitchen and small living/dining room area that was perfect for our family and guests. The full kitchen was stocked with utensils, bowls and pots. I also enjoyed the pool and BBQ pit area that's open until 10pm. My only suggestions would be to add a privacy closing curtain for the sink area that's a part of the bathroom. The only closed door space is the toilet and shower that's not big enough to actually change your clothes. And the Breakfast could use an upgrade. A DIY omlet option like the DIY waffles and a variety of fresh fruit would be great. In the future, I'd definitely stay again.
Friends_and_family Family
10/10
Exceptional
09 Jun 2024
Tasha
Stayed here while family member had surgery at the Heart Hospital. Everything was fine. Electric car chargers were a huge bonus.
Leisure Family
8/10
Excellent
06 Jun 2024
Paula
Very nice and relaxing atmosphere. Will definitely stay again.
Business Family
10/10
Exceptional
06 Jun 2024
Donna
There were a lot of homeless people nearby on street corners. They left lots of litter behind at night.
10/10
Exceptional
06 Jun 2024
Donna
This property is next door to the Arkansas Heart Hospital. My husband had bypass surgery and we stayed 5 nights in the hospital. My daughter and I were able to tag team taking care of him and using the hotel to shower and rest. I highly recommend it.
Business Family
10/10
Exceptional
25 May 2024
kimberly
Everthing was great!
Leisure Partner
8/10
Excellent
19 May 2024
dana

Just ok.

The breakfast was a huge let down. Cold sausage, weeks old bagels, stale muffins, limited options.

Dust ruffle and bed was very sloppy. Very loud AC right outside window. No thermostat. Musty odor in hallway.
Friends_and_family Family
6/10
Pleasant
19 May 2024
Gennelle
I like the staff, from the front desk to maid service.


However, the hotel culinary staff needs to invest in paper plates and bowls to allow people to take food to their room
Leisure Family_with_children
8/10
Excellent
17 May 2024
Machelle
Good overall. Hate to complain but the toilet made dripping noise all night.
Self
10/10
Exceptional
12 May 2024
Erin
Friendly staff, clean room, easy parking
10/10
Exceptional
09 May 2024
Karen
Very nice!
10/10
Exceptional
04 May 2024
Dennis
Breakfast was really lacking in variety.
Meat was just Pork 😝. Should have also been Turkey or Beef as well.
Couldn’t believe you had Biscuits But n No GRAVY ! Why would you do that ?
No Peanut butter or Jelly was available, we had to ask for it 😬 .
Other guests commented the same feelings.
No Danish’s either.
For the quality of Marriott, this was a sad looking Breakfast
Friends_and_family Family
8/10
Excellent
01 May 2024
Tamara
Great stay,
10/10
Exceptional
29 Apr 2024
sadiann
The room was perfect with enough room for us to spread out. Staff was so responsive to us for anything we needed.
Leisure Family

Location & surroundings

Residence Inn By Marriott Little Rock
1401 S Shackleford Rd, Little Rock, United States

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Residence Inn By Marriott Little Rock

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