Name: Embassy Suites Little Rock
Address: 11301 Financial Centre Parkway, Little Rock, 72211, US

10/10

Exceptional

02 Aug 2026

Ashley

The hotel we had originally booked gave out rooms away and we fortunately were able to book last minute.

8/10

Excellent

02 Aug 2026

Lori

Staff was great. No wheelchair. We were staying overnight because my daughter had had surgery. Really could have used a wheelchair

8/10

Excellent

29 Jul 2026

Devin

Good place to stay

6/10

Pleasant

28 Jul 2026

Kim

We had booked two rooms for us and grandkids. When we checked in at 4:45 our rooms were not ready and we had to wait in the lobby. Yes it was beautiful but the check in starts at 4:00 and we were not the only ones who were waiting. Our rooms only had two towels in each room. We had 6 people per room and it was booked accordingly. We also had to call for extra pillows for the pull out. Breakfast was ok, a buffet that the fruit was the best thing. The pool was next to front door which is odd. If you park in the garage be prepared to walk a mile.

10/10

Exceptional

28 Jul 2026

Charity

This was our first time staying at this hotel. We were with a big group for a family reunion. I will say everyone we encountered who worked here, were extremely nice, helpful, and courteous. Our room was AMAZING! The buffet breakfast was outstanding! Truly a great stay!

8/10

Excellent

26 Jul 2026

Kynedi

i'm

6/10

Pleasant

21 Jul 2026

Khristian

The property is becoming dated beyond the lobby area. The carpeted areas were highly stained and the high traffic areas had dirty flooring. Our room was clean but the carpet looked worn and gave the impression of being dirty. The bathroom was clean and the bedding and furniture looked worn and just dated. The pillows were awful and should be replaced. They were flat and long overdue their usefulness. Breakfast was fresh and offered many hot options. There needed to be an attendant for the food area because the lady tending to cleaning tables was too busy to manage both areas. Children made a huge mess of the cereal areas and there was not anyone to clean it. The furniture in the breakfast area had some pretty major tears and needed to be replaced. We had to pay extra for parking in the garage and on the outside property. There was no free parking. The air conditioning did not cool our room to the temperature that we set the thermostat to, although we prefer the room to be very cool for sleeping. Overall, the property was not up to par for an Embassy Suites Hotel. I would not stay there again.

Pet

10/10

Exceptional

18 Jul 2026

James

The suite were nice sizes, breakfast was good, and the staff friendly.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Sheri

We stayed there bc we have always like ES. We were disappointed in the HH bc the pretzels and crackers were stale bc the fan was blowing on them. At breakfast, no boiled egg and no waffle offered. Coffee ran out so too bad

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Bryan A

Clean room. Excellent staff who was always quick to greet you and also help in whatever way possible. Breakfast is always a highlight!!! Excellent value!

Family_with_children

4/10

Poor

14 Jul 2026

Michael

Room was semi clean with dirty carpet and old smell. Toilet in room 500 made loud noise when flushed.
Tried to get omelet for breakfast and chef said they stop making at 9:15 however breakfast isn’t over until 9:30. Tried to get iron called automated system that didn’t work had to walk down to front desk to get iron.

Partner

10/10

Exceptional

11 Jul 2026

Eddie

Staff was great, went above and beyond to make sure all my needs were met as a guest, will definitely be back whenever I’m in town!

Self

10/10

Exceptional

10 Jul 2026

Zane

We only stayed one night but loved it! It was super clean and the beds were super comfy. Breakfast was fantastic also!

Family_with_children

10/10

Exceptional

09 Jul 2026

Samuel

We shouldn't have to pay for parking.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Palika

Clean room, spacious, pet friendly, clean smells, manager’s reception

Pet

2/10

Poor

06 Jul 2026

Tamara

I never got my 50$ I had to pay when I first got there the last at the front said I would get it back

8/10

Excellent

28 Jun 2026

CAROL

My stay was great! BUT However..why do you charge a fee to park anywhere on the property. If you paid to stay, why pay to park your vehicle?

Self

10/10

Exceptional

26 Jun 2026

Elza

Great service.

Family

10/10

Exceptional

25 Jun 2026

jeff

Very good stay, top notch customer service
Best hotel for the price I've ever stayed!
Clean and comfortablerooms , great breakfast and restaurant

Family

8/10

Excellent

25 Jun 2026

Ginger

Please note parking is tight for vehicles with columns placemat and that the kitchen closes at 10 pm. Otherwise, great service and great room.

Family

10/10

Exceptional

21 Jun 2026

Andrew

I had easy access to downtown.

Partner

10/10

Exceptional

21 Jun 2026

Tracy

We had a fantastic stay! We were bummed out about the pool not being open, but other than that it was wonderful!

Partner

10/10

Exceptional

19 Jun 2026

James

The room was clean and comfortable and quiet with several nice upgrades. We did get some inaccurate information on check in.

Partner

2/10

Poor

19 Jun 2026

Ashley

When we arrived, it was late at night due to my grandpa being in the hospital and my grandmother not wanting to leave him. We finally checked in after a very long day and made it to our room. While my grandmother was in the shower, I was getting everything arranged and making sure the beds were clean. I noticed a bug on the curtain, so I checked the bed to ensure I did not see any bed bugs. The top blanket had black hair all over it, so I pulled it back, and the whole bed was covered in black hair, as well as the pillows. I went downstairs while my grandmother was still in the shower to ask for housekeeping. They said no one was available and I would have to change rooms. I had to go back up and get everything packed back up and explain to my grandmother (who has Alzheimer's) what was going on, and she became very confused. I convinced her to go back downstairs with me so we could get our new room assigned. It was definitely not a good experience. The staff helped change the rooms, but the principal was not cleaned. I had my grandmother, who cannot handle changes like that.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Colette

Nice hotel.

Partner

10/10

Exceptional

16 Jun 2026

Cheryl

The property was well maintained. There needed to be more than one person at all times during a check in when there is a convention being held. One of the bartenders in the bar was rude to more than just me. Several people were complaining about her attitude, the rest of the staff were great.

Partner

8/10

Excellent

15 Jun 2026

Oliver

Stayed here for 4 nights due to a wedding we had to attend nearby. Breakfast foods are the same everyday. Friendly staff (especially the Asian lady that works there. She needs a raise!) and professional. The swimming pool did its job for my 8 year old. The only hotel in May that had their pools open. The rest I've called and they told me theybopen after Memorial Day, and that's when we were leaving. My only complaint was the walls were too thin. Heard next door having s*x in the middle of the night. Luckily it jbky happened one of the four nights. Embassy Suites isn't what it used to be is what I was told.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Carlos

Very friendly staff and great location.

Family_with_children

2/10

Poor

14 Jun 2026

Deanna

The first room we were given looked like it had blood in the corner and under the furniture. The second room, everything was broken. We ended up having to leave and find a new hotel and they didn’t offer to refund or anything.

Family

6/10

Pleasant

13 Jun 2026

Shannon

Room had leftover food on the ground and hair on the shower bottles which made it feel less than clean. Otherwise nice to have happy hour, clean pool for the kids to play and as always lots of room space. Gated paying $12 for parking in a regular hotel parking lot with no gate or extra security or lighting. It was clearly another way to make money and I could have for free and the same convenience parked at the next door shopping center.

Family_with_children

10/10

Exceptional

12 Jun 2026

Paula

Parking - had to pay $12.00 a day for parking.

Partner

10/10

Exceptional

09 Jun 2026

Michael

Clean room staff

Partner

10/10

Exceptional

08 Jun 2026

JANE

Huge breakfast buffet with made to order omelets. In the evenings it’s heavy
hors d’oeuvres and 2 free cocktails in the atrium. The property and rooms are clean and well maintained. The staff is extremely friendly and helpful.

Self

10/10

Exceptional

08 Jun 2026

Nycoma

First time staying at an Embassy. Staff really gave the perfect first impression (Akia). Very impressed about the cleanliness. I really enjoyed having a pick on what floor I wanted to stay on. Once getting to the room, it was clean and comfortable. The bed was awesome. The couch in the room needed to be replaced because thread was coming out of it, but it still sat well. It was my first time eating at a restaurant inside the hotel and was hesitant at first. Oh, when I bit into those lemon pepper wings and fries, it was delicious. I am looking to book again soon.

Partner

8/10

Excellent

07 Jun 2026

stacey

I do have 2 complaints the WiFi wasn’t that great, it was slow. The AC broke when we were there and they didn’t tell us. It was warm in the room and it was only went I went down to tell them I found out. So glad I travel with a fan!

Family

8/10

Excellent

07 Jun 2026

Lorie

Staff was very friendly and helpful.

Pet

10/10

Exceptional

05 Jun 2026

Dan

Good location and value

Family

10/10

Exceptional

03 Jun 2026

Jose

The embassy Suites is a wonderful place to stay. I'll be coming back

Partner

6/10

Pleasant

02 Jun 2026

Shonti

Alarm went off twice telling us to vacate for emergency. One at midnight and again at 8 am. Wasn't an emergency and room smelled like mildew

Partner

6/10

Pleasant

02 Jun 2026

Claudia

This property would be nice. It needs to be completely renovated. The rooms are nice because they are big, breakfast is decent compared to other places. Wish the pool would have been clear not cloudy, very humid and a lot of chlorine. The AC in the bedroom had been leaking. They covered it with some paint but probably needs to fix that. Make sure there’s no mold and had a smell in the room. We had an alarm wake us up at 12 AM saying emergency and telling everyone to evacuate the building but it was a false alarm. Because of a faulty air filter, no staff addressed the situation to apologize. Would be nice to have some credit back. Messing up everyone’s sleep. Forced everyone to pack their stuff and go outside.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Martin

Food was good

10/10

Exceptional

01 Jun 2026

Gerry

we like our over all stay was clean and staff was nice

Partner

2/10

Poor

30 May 2026

Russell

Bad bad bad

6/10

Pleasant

30 May 2026

Tammie

My stay was great but my room wasn’t clean upon arrival and I had to wait until it was cleaned but other than that it was a pleasant stay

6/10

Pleasant

26 May 2026

Lin

Not clean.

6/10

Pleasant

25 May 2026

Ashlee

Floors and carpets were stained and dirty, musty smell but staff was kind

6/10

Pleasant

24 May 2026

Johnna

Staff was amazing and helpful

Family_with_children

6/10

Pleasant

23 May 2026

Danielle

Stayed in a Presidential Suite and expected more. The lamps were all unplugged, a couple did not work. Switches that did nothing. A freezer where something had clearly exploded/spilled significantly and not been cleaned up. The most annoying thing, though, were the drawers! OMG - sometimes they won't close, other times you have to really pull to get them open (but there are no handles on the dresser). The nightstands have handles that are seemingly there to mock you. Those are the hardest to open. The master bathroom could use a light in the little nook with the chair. The free breakfast was ok. The omelet not so much. I might stay here again. I'm not sure. It would require some thought.

Partner

10/10

Exceptional

22 May 2026

Cordell

Professionalism stood out the most. Greet with a smile and always asked if you need anything they would assist immediately.

Family_with_children

8/10

Excellent

22 May 2026

dwight

All Good

Family_with_children

10/10

Exceptional

17 May 2026

Charity

Love the omelets of course. The bar tenders during evening reception are great. Staff at breakfast are so polite, attentive and quick to assist. A small improvement is when the hotel has a lot of people to make sure the bowls stay full at evening reception. I know other locations constantly refill but it wasn’t done here. However , staff was friendly. Manager walked around and gave out assorted crackers. This staff is the best out of all the locations I’ve been too and I stay with Embassy in several cities and states.

Family_with_children

10/10

Exceptional

17 May 2026

Robbi

Very nice.

10/10

Exceptional

15 May 2026

Jonathan

Everything was excellent

Family_with_children

10/10

Exceptional

13 May 2026

Danny

Great staff, comfortable, clean, and quiet rooms with all the amenities we needed. Just wish we could have stayed longer

Friends_and_family Family

8/10

Excellent

12 May 2026

Chase

Toilet was

8/10

Excellent

11 May 2026

Tina

On par with all the Embassy Suites I have stayed at. Nicely appointed, but there seems to be some wear and tear on some furnishings in the lobby that screams deferred maintenance (torn up vinyl seating on a bench in the dining / lounge area easily spotted in any of the elevators).

Business

8/10

Excellent

10 May 2026

Leroya

The hotel was great, nice and clean. The only thing I didn’t like that much was the food

Family

4/10

Poor

07 May 2026

Thomas

I checked into this hotel to spend the night with a minor surgery patient however there was no wheelchair to help me get my patient from the front lobby to the room and nobody would step up and help me. The Bill men were invisible never showed up to either get me in or out front desk. Staff was very helpful, but it seemed like that people around her were just not helpful or concerned at all.

Partner

10/10

Exceptional

05 May 2026

Anthony

Great place to stay. We had dinner and drinks at the bar, great service.

8/10

Excellent

04 May 2026

Alan

Clean room and happy hour/breakfast was great. EV experience wasn’t so good. Chargepoint was a disaster.

10/10

Exceptional

03 May 2026

Rinzerlon

Bedding passed the black light test. Hotel smelled really good throughout the hallways and elevator. Two options for parking: garage or lot around hotel. Bar area and plenty of seating/tables to sit and eat or work in lobby area.

Self

10/10

Exceptional

02 May 2026

Dexter

Breakfast is always good when I stay there. The order to cook is amazing.

Self

8/10

Excellent

01 May 2026

Dixie

I slipped and fell in the shower. Need to look at more safety devices like mats or grip bar.

Family_with_children

2/10

Poor

30 Apr 2026

Benjamin

The fire alarm kept going off in my room for 2 days and they would not change me

Self

10/10

Exceptional

30 Apr 2026

John

Very good breakfast. And we appreciated the free drinks that came with the reservation. Room was clean and comfortable.

Partner

6/10

Pleasant

30 Apr 2026

BRANDON

The bar and breakfast bar were nice. The rooms were clean and well kept. The staff were somewhat helpful, but the service could have been more professional. The lobby was clean but the elevator to the garage and the garage lobby could have been in better shape.

Business

4/10

Poor

26 Apr 2026

christina

Bar area staff is very impatient refused to take order after I stand in line before 10 to order Togo dinner for my sick father. Technically difficulty on room service order before 10pm. Breakfast had none pork meat available

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Sharif

Amazing stay in an amazing hotel! Well worth the price.

10/10

Exceptional

22 Apr 2026

cory

Everything was nice and accommodating. Would definitely stay again

Family

10/10

Exceptional

21 Apr 2026

Cory

Awesome place to stay!

Self

10/10

Exceptional

15 Apr 2026

Marilyn

Yes

2/10

Poor

15 Apr 2026

Mostafa

Very bad customer service and lost items in my room that never returned

10/10

Exceptional

13 Apr 2026

Stephanie

Yes

Self

10/10

Exceptional

13 Apr 2026

Rodney

Everything was great, fresh food, clean room

Partner

8/10

Excellent

10 Apr 2026

Kimberly

Parking too expensive.

Business Friends

8/10

Excellent

10 Apr 2026

Cassandra

Staff were all very kind. Room was a tad outdated, but we enjoyed the overall feel. Plenty of parking available.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Myra

The bartenders were awesome and a lot of fun

10/10

Exceptional

08 Apr 2026

Catherine

Clean room | Friendly & Helpful Staff | Excellent Breakfast

Partner

10/10

Exceptional

07 Apr 2026

Jacob

As always, our stay at the Embassy was very comfortable, though my one issue would be the sleeper couch was a bit sunken in, even just sitting on it like a couch you just kept sinking.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Michael

Great trip

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

CAMILLE

Facilities were clean and quiet. Breakfast was great! Fr8iendly and effficient staff.

Partner

10/10

Exceptional

05 Apr 2026

Laura

Everything was great. Rooms were nice and clean. Breakfast was good and staff was very pleasant

10/10

Exceptional

05 Apr 2026

Sara

Pool was small but nice size for the kids to play. Breakfast was very good! Nice added bonus. Rooms were spacious and fit our family well.

Family_with_children

8/10

Excellent

05 Apr 2026

Doyle

The air conditioning was ok. It was cooler in the living room than the bedroom

Self

10/10

Exceptional

03 Apr 2026

Erica

First time staying here and we loved it! Definitely will stay again if we ever have to

Family_with_children

4/10

Poor

03 Apr 2026

donette

The staff is rude and didn’t wanna help us. The bathroom door in the room locked with no one in it and took over 2 hours for someone to unlock it…. we had to use bathroom in lobby. Asked for extra blanket and got told no. Would NOT stay here again.

Family_with_children

10/10

Exceptional

03 Apr 2026

Kenda

Great overall

Family_with_children

10/10

Exceptional

02 Apr 2026

Daniel Fesefeldt

Great clean

Business Family

4/10

Poor

02 Apr 2026

Cassandra

I called before arrival and the staff member tone wasn’t pleasant I asked about the evening reception time as it had changed. The time is extremely shorter and inconvenient which is one of the amenities I enjoyed and the evening reception food/appetizers isn’t enjoyable very small variety. The room clean

Partner

8/10

Excellent

30 Mar 2026

Meghan

Staff was fantastic. Room and propery was clean. Very pretty. The pool water was kinda gross, and food from restraunt was not as described on the menu.

Family_with_children

4/10

Poor

30 Mar 2026

Nicole

Parking should not cost if the hotel is not located downtown. We had air condition issues 3 out of 4 days of our stay. Housekeeping was missed on our last day. I had to request towels and trash removal at 3pm. Stains on walls and carpets, poor upkeep of the hotel. It’s not Hilton standards. Fire alarm went 4am of the morning we were leaving with no explanation. The in room coffee should be cleaned after every check out. I ran plain water the coffee maker and it was disgusting. I ran the coffee maker twice before it ran clear.

Partner

10/10

Exceptional

30 Mar 2026

Kylia

Me and my kids took a mini vacation, and we enjoyed this property. The evening snacks and breakfast were a plus. We also liked the location and how quick it was to get to everything like shopping, dining, and entertainment.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Tevin

Everything was great with cleanliness, staff and parking.

Partner

8/10

Excellent

29 Mar 2026

Angela

Loud next door neighbors

Friends_and_family Family

4/10

Poor

29 Mar 2026

JaJuana

First of all, I paid for the room upfront and the insurance plan. When I checked in, the room I had booked was not available. The check in clerk said that she would upgrade me to the presidential suite. When I got to the room, these are the things I noticed. The cocktail table in the living area, actually had noticeable clumps of dirt under the cocktail table, as if someone had work boots on and dried mud had fallen off the tread of the boot. The jacuzzi tub was dirty and I could tell it hadn’t been cleaned at all and there was a soap bottle cap in the jacuzzi tub. The sheets, especially the pillow cases, smelled as if an old person had slept on them. I actually had to lay a towel over the pillow to lay my head down. I was very dissatisfied to say the least. If it had not been an upgrade, there is no way I’d pay the asking price for such terrible accommodations. I sent a video to the hotel management. The air conditioning in the room also was very slow to cool. I was told by a staff member that it was being worked on earlier that day.

Self

10/10

Exceptional

27 Mar 2026

NaTasha

I wish I could remember the name of the young lady at check-in and check-out, she was so polite!!
Breakfast was great, as always, just a little slow at the made to order station.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Kelsi

We stayed for a quick overnight fun trip with 2 teenage boys and a young child. We booked a premium double queen suite. It had plenty of room for all 5 of us. The only dostintion i could see for the premium was the snacks provided in the room. Unfortunately we did not recieve those but contacted the front desk and they immediately corrected the problem. Customer service was excellent. The breakfast is always great compared to other hotels. The only drawbacks to this location is it is an older building so some updates could make it look cleaner. The pool area is quite small but it worked for us. Some more seating out there would be nice. Overall i give and 8-9 out of 10. We will be staying again.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Dianne

Great spot

Partner

8/10

Excellent

22 Mar 2026

Ada

The room was super nice once I entered the room on Wednesday I didn’t come back out until breakfast Thursday morning. I wanted to stay and extra night but it was for work. Checking in and out was very fast and the clerks were extremely professional. I will be returning soon. Thank you

Self

6/10

Pleasant

22 Mar 2026

Yara

I had high expectations given that this was one of the more expensive options in the area, but unfortunately my experience was disappointing. It started with the garage elevator not working, which was inconvenient right from arrival. Then, I found an item of underwear left on the vanity from a previous guest, which raised serious concerns about cleanliness. To make matters worse, the AC stopped working in the middle of my stay.
I’ve had positive experiences here before and truly appreciated the property, which makes this visit even more frustrating. I don’t usually leave negative reviews, but this time the issues were too significant to overlook.

Business Self