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SpringHill Suites Little Rock West
Little Rock - AR · United States
306 Markham Center DrView location
8.4/10Excellent1,003 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.6/10 8.6
Neighborhood8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SpringHill Suites Little Rock West
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Grab a bite from the snack bar/deli serving guests of Springhill Suites Marriott Little Rock West.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Little Rock? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room.
Free self parking is available onsite. Make yourself at home in one of the 78 guestrooms, featuring kitchenettes with refrigerators and microwaves. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
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Located in Little Rock (West Little Rock), Springhill Suites Marriott Little Rock West is within a 5-minute drive of Baptist Health and Arkansas Heart Hospital. This hotel is 2.9 mi (4.7 km) from Park Plaza Mall and 4.3 mi (6.9 km) from Little Rock Zoo.
Make yourself at home in one of the 78 guestrooms, featuring kitchenettes with refrigerators and microwaves. 39-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Little Rock? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Minimum guest age is 0
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Uncovered self parking fee: USD 10.00 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Professor Bowl West
2.1 km / 1.3 mi
Arkansas Heart Hospital
2.4 km / 1.5 mi
Arkansas Skatium
3 km / 1.8 mi
Kanis Park
3 km / 1.8 mi
Baptist Health
3.2 km / 2 mi
Park Plaza Mall
4.7 km / 2.9 mi
War Memorial Stadium
6 km / 3.7 mi
Rebsamen Tennis Center
6.2 km / 3.8 mi
Topgolf
6.3 km / 3.9 mi
Cinemark Colonel Glenn
6.4 km / 4 mi
Little Rock Zoo
6.9 km / 4.3 mi
Pulaski Heights Christian Church
7.1 km / 4.4 mi
University of Arkansas for Medical Sciences
7.3 km / 4.5 mi
Allsopp Park
7.3 km / 4.5 mi
University of Arkansas-Little Rock
7.5 km / 4.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2000
- Year of most recent renovation: 2006
- Total number of rooms: 78
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 36 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
- Babysitting service
- Multilingual staff
- Fireplace
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- GardenExtra charge
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Poolside snack barExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Sun loungers
- TV lounge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Little Rock West
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 31 m²SUI.KG
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Cable TV
- Housekeeping
- Bathroom
- Bathtub or Shower allocation on arrival
- Hairdryer
- Direct dial telephone
- Kitchenette
Show all 21 amenities
- Kitchen
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Toiletries
- Desk
- Bathrobes
- Fan
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Little Rock West
SUITE KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- TV
- Cable TV
- Housekeeping
- Bathroom
- Bathtub or Shower allocation on arrival
- Hairdryer
- Direct dial telephone
- Kitchenette
- Kitchen
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Safe
- Wake-up service
- Toiletries
- Desk
- Bathrobes
- Fan
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 37 m²SUI.H6-2Q
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Bathtub or Shower allocation on arrival
- Hairdryer
- Direct dial telephone
- TV
- Kitchenette
- Kitchen
- Minibar
Show all 22 amenities
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Safe
- Wheelchair-accessible
- Wake-up service
- Toiletries
- Desk
- Bathrobes
- Fan
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Little Rock West
SUITE Accessible-Two Queen Beds
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Room amenities
- Bathroom
- Bathtub or Shower allocation on arrival
- Hairdryer
- Direct dial telephone
- TV
- Kitchenette
- Kitchen
- Minibar
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Safe
- Wheelchair-accessible
- Wake-up service
- Toiletries
- Desk
- Bathrobes
- Fan
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Little Rock West
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Little Rock West
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 38 m²SUI.2Q
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Wake-up service
- Safe
- Ironing set
- Centrally regulated air conditioning
- Minibar
- Housekeeping
- Kitchen
Show all 21 amenities
- Toiletries
- Desk
- Bathrobes
- Fan
- Fridge
- Microwave
- Tea and coffee making facilities
- Cable TV
- Kitchenette
- TV
- Direct dial telephone
- Hairdryer
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Little Rock West
SUITE TWO QUEEN BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Bathroom
- Wake-up service
- Safe
- Ironing set
- Centrally regulated air conditioning
- Minibar
- Housekeeping
- Kitchen
- Toiletries
- Desk
- Bathrobes
- Fan
- Fridge
- Microwave
- Tea and coffee making facilities
- Cable TV
- Kitchenette
- TV
- Direct dial telephone
- Hairdryer
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Little Rock West
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Little Rock West
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SpringHill Suites Little Rock West
100
reviews shown
Brett
The property was very clean, comfortable and up to date. Everything was like brand new.
Keith
Hey, it’s More option at the free breakfast. There was also bugs.
Chris
The room was very clean, everything was clean.
The breakfast was good.
The breakfast was good.
Tsha
Overall nice stay
Hector
Great stay staff was friendly
Brittney
Enjoyed my stay. Only issue was the water in the shower. The water pressure was really low and water only got warm, not hot. Staff was nice.
Danielle
The hotel was clean, the staff was very friendly, the hotel is in a great location, and the beds were comfy! I even had the opportunity to use the gym which was very well appointed for my training program. I would definitely stay here again!
Corey
Everything was good. Thanks
Corey
I had a great stay everything was made easy and convienent. The lady at the front desk was very helpful.
Shaunice
When you first walk in omg it smells amazing! Our family of 5 stayed in this hotel two weeks in a row. We thoroughly enjoyed our stay and can’t wait to come back. The hotel has been remodeled and they do have a $5 parking per day fee but other than that we had a great time! Looking forward to going back. Shoutout to the staff. Yall are amazing! Like every one of them.
Madeline
Great stay
MO
The staff members were very helpful and friendly. There was always someone can help you at the front desk. Room is clean, we had good experiences here except our neighbors were a bit noisy.
Jairus
Room was very clean and staff was extremely great. Breakfast could be alot better with more options to choose from.
verna
Breakfast had no meat just sasuage and gravy. Mattress and pillows are terrible.
Monica
The elevator was very slow. The breakfast was not good. Real arrived at least an hour before breakfast has ended. Lots of people were down there. They only had egg and sausage left and a couple of bagels crumbs on the tables and waffle batter machine broken.
Lucina
Todo bien
Lauren
What an excellent hotel! Rooms felt new and were very clean. Queen suite was large and included an alcove for the desk and mini kitchen. Their was a large breakfast assortment and the dining area was large. The indoor pool was nice but the surface had been repainted and was extremely slippery. Pool towels were very tiny (slightly bigger than hand towels).
Mhd louay
the location is very far from everything , the room need some renovation ,
I was so shocked with parking charge ??? even it's a very small city and far away from the city or anything ???
the breakfast is very basic
I was so shocked with parking charge ??? even it's a very small city and far away from the city or anything ???
the breakfast is very basic
Elmer
Curtain was broken and turned up could not use it to keep the light out of the room at night.
Elmer
A c make a very very loud noise about 10 pm we had to un plug it, plus the hotel does tell you they charged for parking 25.00 go anywhere put here our 2nd very bad night here. Never again, was very close to hospital we had to be at 7:30. Only reason we stay there.
Rebekah
We had great stay!
Shalanda
Amber is so rude and horrible don't take accountability for something that was made a mistake by her worker(s) Yes she blamed us from Texas for something that came from her establishment so any human person would stand up for themselves especially when they are not in the wrong also hire a translator for the housekeepers they need a class for cleaning the right way not the get them by way but outside of that a few workers was very helpful and do they job as they should the right way take notes AMBER
Henry
I like how clean the room and surroundings was, will come again
David
Ok
Ashley
Good
Tracy
The front desk ladies are very helpful and sweet! The breakfast options were great and super clean! There are a few things that could be fixed, like the toilet paper holder and a few patches of paint in the restroom. Besides these cosmetic things, our stay was great!
Tyeesha
Absolutely wonderful stay! The hotel was clean, comfortable, and well-maintained. The staff was friendly, welcoming, and went above and beyond to make sure everything was perfect. The room was spacious, the bed was incredibly comfortable, and the amenities exceeded my expectations. The location was convenient and made it easy to enjoy everything the area had to offer. I would definitely stay here again and highly recommend this hotel to anyone looking for a relaxing and enjoyable experience!
Tony G
The staff members were great. Kiara really stood out. She was very cordial and helpful.
Abhijit
Although the property is overall decent, the room had an ant infestation, and when the front desk was notified, they gave us a pest spray to use. There was no mention of parking charge in the hotels.com ad, and neither was anything mentioned when checking in - later saw a $5 charge for parking on my cc. The toilet paper holder in the bathroom was also broken. Management needs to put attention the detail.
Nanci
Brandon greeted us as we came in & was so very helpful!! What a great employee & phenomenal service!!
Dom and Star
We were first-time Marriott guests, and what an introduction it was — we will absolutely be back!
We chose this property to celebrate a special family occasion, and from the moment we arrived to the moment we checked out, the entire team made us feel like we were among family. Every detail was handled with care and warmth.
As parents of two autistic children, finding accommodations that truly accommodate our family can be a real challenge. The staff and management here went far above and beyond - anticipating our needs, checking in on us, and ensuring our children felt comfortable and safe throughout our entire stay. Not once did we feel out of place or like a burden. That means more than words can express.
A special mention must go to their manager, who is simply outstanding. Her leadership clearly sets the tone for the entire team's exceptional level of care and hospitality.
If you are looking for a hotel that treats guests like people , especially families with additional needs , look no further. This Marriott has earned customers for life. Thank you from the bottom of our hearts! ⭐⭐⭐⭐⭐
We chose this property to celebrate a special family occasion, and from the moment we arrived to the moment we checked out, the entire team made us feel like we were among family. Every detail was handled with care and warmth.
As parents of two autistic children, finding accommodations that truly accommodate our family can be a real challenge. The staff and management here went far above and beyond - anticipating our needs, checking in on us, and ensuring our children felt comfortable and safe throughout our entire stay. Not once did we feel out of place or like a burden. That means more than words can express.
A special mention must go to their manager, who is simply outstanding. Her leadership clearly sets the tone for the entire team's exceptional level of care and hospitality.
If you are looking for a hotel that treats guests like people , especially families with additional needs , look no further. This Marriott has earned customers for life. Thank you from the bottom of our hearts! ⭐⭐⭐⭐⭐
Elmer
Noises water running all night.like up above us. Charge you for self parking your car. Did not show that when we book it.like dime you on everything.
Chris
The room was very clean. The staff were very nice, and the breakfast was very good.
Elmer
Ight curtain was broken and thorns up ,let light in all night. Tolilet seat was broken. Bath towels was hiding not in the bathroom had to find them .a c did not get cold enough. Go somewhere else
Brittany
Friendly staff, nice breakfast options, nice clean rooms
Douglas
Room was clean & spacious. The breakfast was wonderful and our granddaughter loved the pool.
Harold
Young lady at the front desk was awesome!
deandre
nice accommodations for a one night stay in little rock
Tiara
Fabulous ⭐️⭐️⭐️⭐️⭐️ I enjoyed my stay while on my travel assignment.. will definitely be staying again. Clean, quiet, new modernized rooms. Staff was very accommodating. I commend a newly hired young man that was in training. I think it was his first or second day. He did an exceptional job.
Shawna
Great hotel. The staff was kind and helpful. The breakfast was perfect for a kids, with lots of choices
Dadrion
Everything was great!
Mark
Clean room and good breakfast
Katherine
The staff was incredibly kind and welcoming upon checking in and checking out. The room was clean and the bed was extremely comfortable.
This is a perfect spot for an overnight stay while I attended a conference.
This is a perfect spot for an overnight stay while I attended a conference.
Marva
Front desk check in was awful my debit card was charged for the total room instead for the incidental fee of $20.00 I tried several times trying to receive my refund in the amount of $105.67 my bank account was charged. I called Marriott customer service stated I would be receiving my refund on February 29th (no 29th in this month) tried to speak with the manager “Crystal” so rude over talked me said it was a problem between me and my bank. As of this date 04-07-2026 not received my refund. Someone in that front desk took my dollars…Beware of this hotel and their manager “Crystal”
Debbie
It was an awesome breakfast and a huge king size suite. Loved it!
alyssia
Yes
Nicole
Beautiful experience and I would highly recommend this location!!!
Katie
Our stay was fine. We were traveling with my parents, who we assist, and we asked for our rooms to be close to make that easier. This was not accommodated- we were on separate floors. My parents room had a leaking air conditioner/ heater that couldn't be used and they were not given a new room until the FOLLOWING day. The next room they were given had a malfunctioning curtain. It would just randomly open all the curtains whenever it wanted to. A maintenance man came to fix it. It STILL opened whenever it wanted. No discount on bill was given. They also didn't offer to give them any Marriott points. They did NOTHING!
Han
Clean room
Sarah
Very helpful, kind staff. The hotel was clean and well kept. We enjoyed out stay.
Jose
The staff was really welcoming
Kelley
We had a great stay. From now on everytime were in Little Rock we will be staying here.
Johwondine
The room was clean and comfortable . The staff was both friendly and helpful. My stay was comfortable. I’m grateful.
Muhammad Rizwan
Our second stay on January 9, 2026 was extremely disappointing and far below the standards expected from a Marriott property.
Although a young front desk associate was polite, an older staff member who came from the back room and assisted us was rude and dismissive. We were assigned a room with an unacceptable washroom condition — when sitting on the toilet, you would nearly touch the water. It was unsanitary and very uncomfortable. When we requested a different room on the same floor (where other rooms were available), she refused and instead offered a room upstairs. We had specifically booked an accessible room on that floor, yet she questioned why we needed it and asked for justification before considering a change. Due to accessibility concerns, moving upstairs was not an option.
Additionally, the laundry facilities were not working — both the washer and dryer were out of service, which caused further inconvenience.
To make matters worse, during breakfast I found a piece of meat mixed into the scrambled eggs. I do not consume meat, so the entire portion became inedible. When I informed the staff member, the concern was dismissed and attributed to another guest, which seemed unlikely given that the meat sandwiches were individually packaged.
Between the rude service, unacceptable room condition, non-functioning laundry, and breakfast issue, this was one of the most unpleasant hotel experiences I have had.
Although a young front desk associate was polite, an older staff member who came from the back room and assisted us was rude and dismissive. We were assigned a room with an unacceptable washroom condition — when sitting on the toilet, you would nearly touch the water. It was unsanitary and very uncomfortable. When we requested a different room on the same floor (where other rooms were available), she refused and instead offered a room upstairs. We had specifically booked an accessible room on that floor, yet she questioned why we needed it and asked for justification before considering a change. Due to accessibility concerns, moving upstairs was not an option.
Additionally, the laundry facilities were not working — both the washer and dryer were out of service, which caused further inconvenience.
To make matters worse, during breakfast I found a piece of meat mixed into the scrambled eggs. I do not consume meat, so the entire portion became inedible. When I informed the staff member, the concern was dismissed and attributed to another guest, which seemed unlikely given that the meat sandwiches were individually packaged.
Between the rude service, unacceptable room condition, non-functioning laundry, and breakfast issue, this was one of the most unpleasant hotel experiences I have had.
Angela
Room was clean. The entire hotel smells amazing and clean.
Even got a welcome bag with water and a great.
Even got a welcome bag with water and a great.
Monica
Staff was respectful!
Marva
Comfortable
Anna
Very clean and very comfortable! Traveling with 2 kids and everyone slept great after a long day of travel- will definitely stay again.
Logan
Pool only allows 10 people, and it’s extremely small. other than that, it was really nice.
Jacque
It is was nice
Manbir
Nice
Erica
The hotel was so clean! And all the staff I came in contact were so friendly and helpful. It was a standout experience.
Sameer
Excellent, nice, and clean.
Bonita
Clean room, amazing staff, and enjoyed the gym !!
Christian Grace
We had a wonderful stay. The hotel was very clean and well maintained, and the staff were incredibly friendly and welcoming. One thing we really enjoyed was the breakfast. there were lots of choices, and they offered a hot breakfast which made our morning even better. The amenities were great too, with a nice pool and a fitness center available. Overall, it was a comfortable, relaxing stay, and we would definitely recommend this place to anyone visiting the area.
Keilon
Great staff clean rooms
Tara
Staff was very friendly. Room was fine. Breakfast was as expected. The elevator was a bit sketchy. Location is right next to a highway but the hotel was surprisingly well buffered from that noise. However, the room walls are so thin that my neighbor’s snoring woke me up repeatedly
Vanessa
Yes the room was awesome clean. Staff was so wonderful and kind. We will stay here again.
Heather
You can tell the rooms have been redone but it seems like they forgot the bathrooms.
Sherri
Great front desk service.
Brett
We came to Little Rock from Albuquerque, New Mexico (we drove) for the AGAPE conference at Pleasant Valley Church of Christ and the folks at Springhill Suites made us feel right at home. We had a great stay and hope to be back next year!
Cory
The staff was friendly, room was clean and spacious. Hotel was quiet.
LaShawn
The room was super clean and the amenities met my expectations.
Lucas
When I went to check in, I was told that my room that I booked (double queen) was not available and that it will be switched to a King. When I asked why, I was told that the room choice for their hotel was not guaranteed, only that I would have a room unless I was a Marriott Gold member. The manager also said that “it is in the fine print on Marriott website.” When I said I booked through Expedia she said “Oh well I don’t know about that. They lie about a lot of things on there.”
Overall this was very unpleasant and I can say with full confidence I will not be staying at a Springhill Suites again.
Overall this was very unpleasant and I can say with full confidence I will not be staying at a Springhill Suites again.
Marva
Courteous front desk very accommodating
Ayomide
Nice
geraldine
Clean room very quiet. Felt safe smoking outside. No party noises. Great price. Helpful when I forgot my hairdryer. Friendly staff.
Alivia
Yes
Angela
Breakfast was good. Would have preferred a meat option.
JAMIE
Honest Hotel Review
Staff overall were pleasant and accommodating. The only issue I had was bugs entering into the hotel room. I killed 3 bugs in total during my stay. I spoke with one of the staff members and she stated she will inform management. On the other hand, the room was clean. The mattress was not as comfortable especially for a Marriott Hotel stay.
Lita
The room was clean and the location was good.
Jamie
Clean hotel, nice staff, very roomy but the beds were very uncomfortable.
Kendall
Helpful staff
Jamie
Room clean, good kitchen area, plenty of space to spread out. Parking was good.
Meggie
The front desk lady that checked us in was amazingly helpful and very kind!
Emily
Clean room
Susan
Great place
We had a very pleasant stay, the hotel is beautiful the staff friendly( especially Brandon, who was not only very pleasent but very belpful)beds comfortable, room clean and a goid breakfast.
The only negative is that after we were completely checked in and charged we were informed that we needed to be changed $5 for parking (this is not a downtown hotel) i spoks to someone in the morning and was told they would have the manager remove this fee. There is also no mention on the website about parking fees.
The only negative is that after we were completely checked in and charged we were informed that we needed to be changed $5 for parking (this is not a downtown hotel) i spoks to someone in the morning and was told they would have the manager remove this fee. There is also no mention on the website about parking fees.
Connor
Great beds and bedding. Clean all around.
Dasia
My favorite hotel to stay at every time I come to Little Rock
Christina
The room was clean, the staff was nice, the beds are okay, the couch bed is extremely not comfortable...my son whose under 100 pounds could feel the springs thru the mattress. The bathroom door was very hard to open once shut/too tight. The kicker was the fire alarm going off early in the morning to wake us up and had to get a 70 year old with a pulled muscle and 3 groggy kids up and down three flights of stairs and then out to the parking lot....only to later find out that it had also happened yesterday and they were trying to figure it out was some faulty alarm...so maybe a system to let people know that so they can plug their ears and not have to leave the room would be great. Didn't even shower, just packed up and took off, because alarm went off twice and I didn't want to be in shower when it happened the third time. Not the best stay at a Marriott b/c of the couch bed, and the fire alarm situation. IF they fix that was clean and good. I wouldn't plan to have more than 4 in a room though.
donald
Wonderful
I will stay here again
Adrianne
From the moment we arrive the experience in this day was amazing. Miss Barbara was wonderful and was very helpful during our stay as well.! The pool was wonderful and clean. Lobby was very clean as well! The rooms was amazing.
Dasia
Always good to me
Rocio
Súper, very confortable and super clean
Sharon
I was charged $5.00 a night for parking plus tax never ever have I been charged for parking at a hotel, and a $40.00 fee that I was told for Incidental but was charged $60.00 instead that I was told would be refunded nowhere on their sight does it state charge for parking upon reading some of the reviews people were saying parking is free .Also no extra towels or tissue in room we had to ask for these things we were from out of town and should not have to endure such things to see family....And please explain to me what is Incidentals? First time ever being charged for this as well. Springhill, I come to see my family often you will be the last place I ever stay, and I have told my Friends and Family to avoid this establishment ...Horrible horrible horrible
Lori
We enjoyed our stay completely. The hotel was clean and I have nothing g but good things to say!
Charlyn
I was surprised to be charged for parking.
Brenda
UAMS Visit
Brenda that checked us in went above any hotel clerk we've ever had at check in.
Shaneka
They do charge for parking. Just in case you are like me and didn’t read all the details.
Joe
Staff was super friendly. Room was so spacious.
If you’re staying in a room with a kitchenette though you will need to bring your own supplies (cutlery, paper plates, dish towel, dish soap, etc).
If you’re staying in a room with a kitchenette though you will need to bring your own supplies (cutlery, paper plates, dish towel, dish soap, etc).
Location & surroundings
SpringHill Suites Little Rock West
306 Markham Center Dr, Little Rock, United States
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SpringHill Suites Little Rock West
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