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Hotel Heritage Resorts

Saitama · Japan

Oegawa 228 Kumagaya Saitama 360 0103View location

7.2/10Very good30 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort7.0/107.0
Condition7.6/107.6
Amenities7.4/107.4
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Heritage Resorts

Located in Kumagaya, Hotel Heritage Resorts is within a 10-minute drive of Monjuji Temple and Musashi Kyuryo National Government Park. This hotel is 5. 8 mi (9. 3 km) from Seikeien Park and 6 mi (9. 7 km) from Yukoku-ji Temple.

Take advantage of recreation opportunities including hot springs and a seasonal outdoor pool. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Grab a bite at フレンム&イタリアン 㠘ゃ㠽㠫㠋, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Make yourself at home in one of the 250 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Read more about this hotelShow less

Located in Kumagaya, Hotel Heritage Resorts is within a 10-minute drive of Monjuji Temple and Musashi Kyuryo National Government Park. This hotel is 4 mi (6.5 km) from Fukoji Temple and 4.4 mi (7.1 km) from Village of Butterfly Park.

Make yourself at home in one of the 250 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Children not allowed Car recommended Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from July to August.
    • Children 17 years old and younger are not permitted at this property.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is recommended for transportation to and from this property.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 3025 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Monjuji Temple 4.1 km / 2.6 mi
Musashi Kyuryo National Government Park 4.4 km / 2.7 mi
Fukoji Temple 6.5 km / 4 mi
Village of Butterfly Park 7.1 km / 4.4 mi
Seikeien Park 8.1 km / 5 mi
Kumagaya Arakawa Ryokuchi Park 8.2 km / 5.1 mi
Yukoku-ji Temple 8.3 km / 5.2 mi
Kumagaya Sakura Tsutsumi 8.4 km / 5.2 mi
Kumagaya Uchiwa Festival 8.5 km / 5.3 mi
Sennen no Sono Lavender Field 9.2 km / 5.7 mi
Roade Station Ogawamachi 10 km / 6.2 mi
Kawara no Yu 10.1 km / 6.3 mi
Hoanji Temple 10.2 km / 6.3 mi
Yakyu Inari Shrine 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
Show 22 more facilities & services
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Outdoor freshwater poolExtra charge
  • Children’s swimming areaExtra charge
  • Children playgroundExtra charge
  • Kids’ clubExtra charge
  • SaunaExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Only Adults
  • Non-smoking establishment
  • Table tennisExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Hotel Heritage Resorts

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
    SINGLE STANDARDPhoto unavailable3 photos

    Hotel Heritage Resorts

    SINGLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Heritage Resorts

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Tent MOUNTAIN VIEWTent • MOUNTAIN VIEWTLN.VN

    Photos are not available for this room type.

    Hotel Heritage Resorts

    Tent MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–7 • Adults: max. 7 • Children: max. 6
    Room type
    Tent
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TLN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE MOUNTAIN VIEWTWIN • DELUXE MOUNTAIN VIEWTWN.DX-VN

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ANNEXTWIN • ANNEXTWN.AX

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM WITH VIEWSSUITE • JAPANESE ROOM WITH VIEWSSUI.JE-WV

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SUITE JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ANNEXRoom • ANNEXROO.AX

    Photos are not available for this room type.

    Hotel Heritage Resorts

    Room ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM NON SMOKINGSUITE • JAPANESE ROOM NON SMOKINGSUI.JE-NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SUITE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWS NON SMOKINGSUITE • WITH VIEWS NON SMOKINGSUI.NM-WV

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SUITE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Hotel Heritage Resorts

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE MOUNTAIN VIEWSINGLE • MOUNTAIN VIEWSGL.VN

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SINGLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Heritage Resorts

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Heritage Resorts

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Heritage Resorts

7.2
Very good
30 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
7.0 /10
Condition
7.6 /10
Amenities
7.4 /10
16 reviews shown
8/10
Excellent
06 Nov 2023
Katie
Helpful and friendly staff. The Onsen is very nice especially the outside area that you can hire. The beds were comfortable. Not a lot of space for storage of clothes and luggage in the rooms. The Japanese restaurant in the spa was good and affordable. The Chinese restaurant was good food. The hotel and rooms are dated and need a
Refresh. Nice views of the surrounding landscape. 5 min drive to a town with supermarkets and restaurants.
Friends_and_family Family
6/10
Pleasant
14 Feb 2026
SAORI
部屋のトイレの電気が切れかかってるのか?夜からチカチカし出しました。
Friends_and_family Family
8/10
Excellent
27 Nov 2025
Tatsuhiko
遅いチェックインでしたが、きちんと対応頂き気持ちよく滞在できました。設備は古いですが、きちんと清掃、メンテナンスされている印象です。温泉は時間が遅くて入らなかったのは残念でしたが、別のおお風呂に入ることができました。
10/10
Exceptional
18 Jul 2025
??
ホテルのキレイさも、駐車場の停め易さも、スタッフさんの対応も、すべて、満足です。
そちら方面に行く時は、いつも利用させて頂いてます。
人気なので、土日祝前日は、早めに予約しないといけないので、いいのか?悪いのか?って感じです。
直前に予約をとらないといけないことが一度あって、泣く泣く、他のホテルをとったことがあります😭
Leisure Self
8/10
Excellent
19 Jun 2025
Michi
お温泉までの距離が長いのと水風呂が温い
Business Self
8/10
Excellent
30 May 2025
たくみ
良かったです。
10/10
Exceptional
17 May 2025
Verified traveler

ゆっくりできました。

自然豊かでゆっくりできました。
10/10
Exceptional
01 May 2024
???
部屋から一旦外に出て歩いて露天風呂に行くので、雨が降っていたり寒い冬は利用できないと思いました。
4/10
Poor
03 Nov 2023
Yoshitaka
年に何回も旅をしてますが、良くも悪くも古くて懐かしかったです。チェックインとチェックアウトは、都市部の新しいホテルと比較するととても遅いです。あとは、内線でホテル発のバス時間をたずねたら、2階のロビーに貼ってあると年輩の男性従業員に説明されました。他のホテルで経験のない対応の悪さに、呆れて笑ってしまいました。
それくらいは許容範囲なのですが、部屋の周囲の音はうるさくて残念でした。
4/10
Poor
12 Jun 2022
こうこ
価格にしては食事のクオリティが低すぎる。
朝食はもう少し見直した方がいいと思います。
Leisure Family
6/10
Pleasant
23 Jan 2022
hideki

温泉good!

なんといっても露天風呂が最高です!
Business
8/10
Excellent
12 Dec 2021
TAKASHI
ホテル内の和レストランが団体が入った為不可との事、他の店は館内に無く別棟のみでした、
あのホテルの売物のレストランが不可であれば部屋の予約時に連絡すべきです、近隣には
まともなレストランはない、
Friends_and_family Friends
10/10
Exceptional
12 Jun 2021
TAKASHI

お勧めです!

木曜日という事もあるかと思いますが、部屋のアップグレードしていただいてました。お風呂のお湯も良く、とても快適に過ごさせていただきました。
Business
10/10
Exceptional
23 Sep 2020
Verified traveler
連休の最終日だったので空いていました。3時前にチェックイン。スタッフはマスク、フェイスガード着用。エレベーター、客室、廊下などいたるところに消毒液が置かれていました。食事処の座席も間隔を取ってありました。朝食バイキングでは手袋着用。安心して過ごせました。最近は団体客がいないのもありがたいです。
Leisure Self
10/10
Exceptional
28 Jan 2020
IKEDA

良いホテル

景色、お風呂最高
Partner
8/10
Excellent
05 Jun 2019
Verified traveler
枕元にコンセントが欲しいです
Business Partner

Location & surroundings

Hotel Heritage Resorts
Oegawa 228 Kumagaya Saitama 360 0103, Kumagaya, Japan

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Hotel Heritage Resorts

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