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Hotel Serendipity Tortuguero

Caribbean Coast / Tortuguero · Costa Rica

1809 Playa RoadView location

9.4/10Excellent32 Reviews
Cleanliness9.6/109.6
Service10.0/1010.0
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Serendipity Tortuguero

With a stay at Hotel Serendipity tortuguero, you'll be centrally located in Colorado, steps from Tortuguero National Park and Tortuguero National Park Office. This hotel is within the vicinity of Sea Turtle Conservancy and Tortuguero Hill Trail.

Make yourself at home in one of the 6 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking

Check-in and check-out

Check-in from 11:00 AM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 17

Hotel policies

Beach nearby No elevators By ocean Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Guests will receive smart lock details. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 5 at check-out. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: PayPal
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    17
  • Optional fees
    • Fee for full breakfast: approximately USD 10 for adults and USD 10 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Tortuguero National Park 0.1 km / 0.1 mi
Cuatro Esquinas Island 0.3 km / 0.2 mi
Playa Tortuguero 0.3 km / 0.2 mi
Tortuguero National Park Office 0.4 km / 0.3 mi
Sea Turtle Conservancy 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Hotel Serendipity Tortuguero

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR PARK VIEWDOUBLE • SUPERIOR PARK VIEWDBL.PV-SU

    Photos are not available for this room type.

    Hotel Serendipity Tortuguero

    DOUBLE SUPERIOR PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Serendipity Tortuguero

9.4
Excellent
32 Reviews
Cleanliness
9.6 /10
Service
10.0 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.0 /10
20 reviews shown
10/10
Exceptional
01 Apr 2026
Cheryl
The staff was amazing! Like unbelievably amazing!
Greeted at the dock, luggage taken care of, greeted with fresh watermelon juice, chef cooked such delicious meals (dessert included), housekeeping cleaned 2-3 times a day, cooper hooked us up with tours, everything was great and relaxing.
3 minute walk to the beach, 5 minute walk to the national park, 5 minute walk to the village.
10/10
Exceptional
16 Mar 2026
Jeff
Cool hotel with great staff, very enjoyable.
Family
8/10
Excellent
12 Mar 2026
Terence
The hotel is in a great location in the centre of Tortuguero and close to the national park. The staff were amazing, very helpful and nothing was too much trouble. The room was ok, but not as clean as it could be. There’s a small communal area where they serve your meals.
10/10
Exceptional
08 Mar 2026
Birgit
We just had the most amazing time there! We had full board and took three hotel tours: the morning canal tour, afternoon Tortuguero hill tour, and night tour. All our tours were with Johnny who is extremely knowledgeable and eager to answer all of your questions. He was very enthusiastic about the wildlife and fauna, which he is studying to become a more fully certified conservationist. The food was absolutely delicious, nutritious and prettily presented. Jayleen is such a talented chef. It was so rich and plentiful that we had to skip lunch. You have two choices for each meal and you set your own time. Dinner came with beer and wine. The staff was wonderful, so personable and pleasant (shout-out to Saraj!). The rooms were super clean, water pressure and temperature were great, the AC worked, clean water in the fridge. The hotel itself is in a shantytown neighborhood, but totally safe and eye-opening about life in a small town in CR. We were there in early March, and the weather was pretty good. It rained once at night and a couple of times a bit in the morning. You must do the Jaguar Trail (right by the hotel), but do have someone at the reception help you with your required day passes. The Sea Turtle conservatory is worth visiting. Karol or Cooper at the reception arranged for us to be picked up at the port, which was helpful because at first you will be rather confused by the winding little alleys to the hotel. However, you will find your way real quickly.
Partner
10/10
Exceptional
22 Feb 2026
Maria Del Rosario
Súper clean, great and friendly staff, beautiful location.
2/10
Poor
05 Feb 2026
DONALD
Web site totally misleading which gives the impression it front onto a sandy beach when in fact it is a 15 minute walk along a very dirty unlit path littered with hi
8/10
Excellent
28 Nov 2025
avneet
All good
10/10
Exceptional
05 Apr 2025
Arkadiy
Superb boutique hotel. Very modern. Has everything. Very clean.Excellent Serbia.
10/10
Exceptional
26 Feb 2025
Gill
Staff were so helpful and friendly. They could not do enough to make our visit a pleasure
Leisure Partner
10/10
Exceptional
30 Jan 2025
Mia
The night tour and boat tour by Johnny was amazing. Room service twice a day was great! We loved the meals and the convenient location. Would love to come back!! Thank you Cooper
Leisure Partner
10/10
Exceptional
07 Jan 2025
Michael
Super friendly staff, very clean all day long in the room and outside patio. Nice partner hotel a few meters away for coffee or breakfast. Very nice private boat excursions. Tasty food. Thumbs up!
Partner
10/10
Exceptional
01 Jan 2025
Máté
Very nice place with great location within Tortuguero. Staff was very kind and helpful; arranged all the activities (seemingly with much higher quality than other operators), prepared tasty traditional breakfast every day, and made sure all our issues are solved asap. We have met a few geckos in our room during the two days, but fair to say that this is almost given in a rain forest (and when we mentioned it, they immediately came to remove them). Would recommend it!
Leisure Partner
10/10
Exceptional
02 Mar 2023
Robert
The staff at the Serendipity are great. Angie picked us up at the port and walked us back early in the morning on departure day, Anna served breahfasts, lunches and dinners in the courtyard, and they all helped to arrange tours. We did the kayak tour with Wesley and found it very enjoyable and informative. Also did a walkabout with Jonathan, which was lots of fun. Tortuguero was a very worthwhile place to visit, we would come back and stay at the Serendipity again.
Leisure Partner
10/10
Exceptional
23 Feb 2023
Daniel
Exllent Hotel
Leisure Family
10/10
Exceptional
19 Feb 2023
Christy
Our room was on the 2nd floor; great room with a table, couch, fridge, kitchenette and small outside sitting area. The hot water was a little tricky, but they were going to work on that. Cooper, Angie and Sophie and the rest of the staff were GREAT. They treated us so well; we felt taken care of and special!
10/10
Exceptional
23 Jan 2023
Rosa María
Loved the attention we received from it’s staff Sofie, Chef Nayomi, Ivana and Cooper. The room was lovely and very comfortable bed. Cooper was very helpful with the transportation. Not happy about not knowing the travel time was not included in the description. It takes 3-4 hrs from airport then 1 hour boat ride to get to the hotel. Even though it’s all inclusive they didn’t serve alcoholic beverages only wine. Would have loved some mojitos, piba colado or margaritas. Also no tv in the room.
Leisure Family
10/10
Exceptional
02 Dec 2025
Carolin
Das Personal ist sehr freundlich und hilfsbereit! Die Zimmer sind tiptop. Klimatisiert, ruhig und gut ausgestattet.
Leisure Partner
10/10
Exceptional
06 Apr 2025
Taulant
Parfait!
10/10
Exceptional
12 Mar 2025
jacqueline
Cet hébergement est très bien situé proche de l’embarcadère et de l’entrée du parc de Tortuguero
Les chambres sont spacieuses et très bien équipées.
On est très bien accueilli. Toute l’équipe de Cooper est adorable et au petits soins
Que du bonheur !!!
Leisure Partner
10/10
Exceptional
28 Mar 2023
Katia
Hemos pasado dos noches en Tortuguero, y desde antes de llegar ya nos sentíamos arropados por todo el personal. Un servicio y trato muy personalizado y profesional. Te ayudan a gestionar traslados, visitas…Comunicación de 10 desde el momento en el que hicimos la reserva.
Habitación amplia y cómoda. Servicio de comidas, correcto.
Sin duda, recomiendo alojarse en este establecimiento.
Leisure Partner

Location & surroundings

Hotel Serendipity Tortuguero
1809 Playa Road, Colorado, Costa Rica

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