Name: Laguna Lodge Tortuguero
Address: Tortuguero, Limon, Tortuguero, 173-2015, CR

8/10

Excellent

07 Apr 2026

Isela

Everything was lovely. It is glamping, rustic beautiful, food is good and staff is very kind and helpful.

8/10

Excellent

05 Mar 2026

David

The package made it really easy to get to Tortugero but the listing and hotel could improve how it communicates the details, including transfer pick up and the two tours included. We had to chase the information. Our guide, Humberto, was fantastic. The food was fine but repetitive. Drinks we had to pay for but the cocktails were excellent. We were also put in a dated room that was inconsistent with the photos. Grounds and pool were immaculate.

Partner

8/10

Excellent

29 Jul 2025

James

Nous avons pris le package avec full board et les visites. Super. Notre guide Umberto était excellent avec des connaissances solides et un peu d’humour. Très agréable séjour . La cuisine très variée et excellente. Tout à volonté.
Attention seulement : certaines activités comme la sortie le soir pour aller voir les tortues pondent coûte par exemple plus de 40$. Aussi 38$ pour aller sur la montagne + 2$. Attention il faut prendre le forfait du parc obligatoire qui coûte 16$.
Mais la sortie en bateau pour aller voir les animaux : un souvenir inoubliable. Plus de 3h de bonheur. Tout est très bien organisé. Régalez-vous.

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Terrance

Really enjoyed Hillwalk and Early morning cruise. Andrews, Jordan, and Sebastian were all great!

Leisure Partner

2/10

Poor

16 Apr 2025

Mark

Don't bother , go elsewhere

Leisure Family_with_children

10/10

Exceptional

07 Apr 2025

Andrea

Relaxing, friednly place

Lovely relaxing place. Greeted at the airport first thing & a breafast table was ready waiting for us when we arrived at the hotel which was a great bonus. Especially when we left our hotel in San Jose at 04.30am.

The staff were really helpful, friendly & spoke great english. The room was clean and tidy. The grounds were lovely & home to an abundance of wildlife.

Tortugero is in walking distance of approx 30 mins. The sunrise boat through the national park was great & the guides very knowledgeable. We saw plenty of wildlife. We walked through the rainforest in the afternoon and saw sloths & monkies.

Plenty of food choice at both breakfast & lunch. Free coffee & tea 24/7 in the restaurant & plenty of umbrellas around just in case.

My only gripe would be theres limited hooks in the room especially for hanging wet clothes & the deeper pool needs some attention, but I do note the 2nd pool has been renovated, so i think its a work in progress but dont let thus put you off by any means.

Friends_and_family Family

8/10

Excellent

25 Feb 2025

Abdul

Rustic glamping comes to mind! Cabins can get hot as there is no AC. But you are in the middle of the park and the birds wake you up with loud chirping at 5am!

10/10

Exceptional

28 Jan 2025

Alan

Geat place to stay.

Leisure Partner

8/10

Excellent

20 Jan 2025

Emmanuel

Bel hôtel, beau jardin, avec belle vue sur la rivière. Tortuguero est à 5 mn en bateau-taxi.

Friends_and_family Family

10/10

Exceptional

15 Jan 2025

bettina

Perfect

Such a beautiful place, kind people there and so beautiful, my best recommondations

Friends_and_family Family

10/10

Exceptional

25 Sep 2024

Yashaswini

The staff was very accomodating, they even baked a cake for us to celebrate a special event and tried to make the stay memorable for us. Would definitely recommend

Leisure Friends

10/10

Exceptional

18 Sep 2024

Amanda

We really enjoyed our stay at Laguna lodge, the staff were amazing and the family pool was lovely, they also make great cocktails, with bars at both pools and also a lovely bar over looking the lagoon.
The only negative for us was the restaurant, the food was ok but buffet cycled through two options over two nights, so was a bit repetitive if staying for more than two nights and not many options for a vegetarian, however there were many great dining options in the town, which is a 30 minute walk away, or you can take a water taxi. Something we didn’t know was that there were no option in Tortuguero to get cash and all the taxi boats were cash only.
There were also many great tours available locally, we particularly enjoyed a night time turtle tour seeing the green turtles come to shore to lay eggs and also a daytime tour where we were lucky to see the babies hatching, we stayed there in September.

Leisure Family

4/10

Poor

31 Mar 2024

Maria

El enclave maravilloso, pero las habitaciones están deterioradas no hay aire acondicionado y mal insonorizadas , respecto a los vecinos . El personal del hotel encantador. Y el
Guía del hotel muy profesional y atento .

Friends_and_family Family

8/10

Excellent

30 Sep 2023

Jennifer

Great staff and very quiet relaxing atmosphere. Love that they have an adult pool to keep separated from littles when you are looking for adult time

Leisure Partner

4/10

Poor

20 Feb 2023

Mary

Liked: Beautiful natural surroundings, eating meals alongside the lagoon. Lovely gardens and grounds, well cared for. Abundant, helpful, well-trained staff. They’re well-organized for managing big groups of tourists. Guides to teach us about local plants and animals. The town is a 20-30 min walk from the lodge. Rooms were clean, in simple, appealing wooden buildings. Disliked: Shocked to find it’s focused on package tours. Hated the crowds and having to take all our meals there (mediocre buffet). Lack of communication from Expedia or hotel about essential information. Overpriced ($270/night) for what you get. Rooms lack place to hang damp clothing. No blow dryer. Very limited internet access. The gorgeous Caribbean beach is littered with trash! Plastic and junk all along the beach kept guests away. It’s unforgivable that a pricy lodge does not clear its beach of rubbish and litter.

Leisure Partner

10/10

Exceptional

27 Oct 2022

Richard

Amazing slice of Paradise. Right on the beach and the river and in the jib the. Saw iguanas, toucans, humming birds, armadillos sloths and lots of beautfirul butterflies
Lovely pools and great breakfast
Would thoroughly recommend

Leisure Family

8/10

Excellent

14 Feb 2022

Verified traveler

you were all alone and could only get there by boat

Leisure Family_with_children

10/10

Exceptional

31 Jan 2022

Carlos

Met our expectations

It was what we expected. We will try to return

Friends_and_family Family

10/10

Exceptional

03 Jan 2022

Patricia

Great place to stay in Tortuguero

Great Lodge in beautiful gardens. Well organised trips with really good guides.
All staff very helpful and friendly.

Friends_and_family Family

10/10

Exceptional

05 Oct 2021

Fred

Staff was incredibly nice and accommodating

6/10

Pleasant

21 Aug 2019

Verified traveler

site location is perfect.
The room we had was very basic, bed is ok no additional things in the room such as closet, TV, or table.

Leisure Partner

6/10

Pleasant

08 Jul 2019

Louise

Disappointed and did not meet expectations

This place is for elderly people who are going on tours, not for younger couples or couples with children.

Partner

10/10

Exceptional

28 Apr 2019

Cathy

The resort is very well run and our guide Mario was excellent and always on hand to assist if required. The resort is somewhat rustic but that's part of it's charm. Very comfy beds and tasty food. The included excursions were great (boat tour and trip to the village). We also did the early morning boat tour which I'd highly recommend (we booked this with reception as soon as we arrived)

Leisure Partner

8/10

Excellent

04 Jan 2019

Verified traveler

Pros: They provide many services and activities including boat tours and kayaking. They also provide transportation to/from San Jose. Their location is wonderful- between canal and the beach. We really enjoyed our stay.

Cons: rooms are very simple, no air conditioning, TV or Wi-Fi. The wood cabins have no sound proof.

Leisure Partner

8/10

Excellent

29 Dec 2018

Verified traveler

We had an amazing time staying at this place. Our guide, Carlos, was the best guide ever! From the moment he met us at La Pavona and untill we said goodbye two days later, he was helpfull, attentive and did his best to share his wide knowledge about Tortuguero with us. Our stay included two tours, one to the village of Tortuguero and one through the canals, and we bought another one (5:30 am animal watching). The tours were well guided by Carlos and we were very excited to see so many animals. The facility itself is well maintened, with lots of flowers, two swiming pools and very friendley stuff. The huge Iguana in front of our porch was a bonus :)
The restaurant at the lodge is OK, though if I had the option I would rather eat at small local eateries instead of a large turistic cafeteria.

6/10

Pleasant

31 Jul 2015

Rowena

All meals & some tours included

Neither the Expedia or the Lodge website was clear in letting us know that this Lodge is All inclusive. Included in the cost is:
- Pick Up & Drop off from San Jose, but they can also pick up/drop off at the restaurant where they stop for Breakfast/Lunch.
- A tour Guide, you are broken into groups dependent on whether or not you're staying 2 or 3 nights.
- All meals, buffet style
- 2 Tours, one to the Village of Tortugero and one Canal Cruise to spot animals, except the National Park fee, that's $15pp. (The other tours are optional extras)
- Accommodation, no air con, fridge or toiletries provided.

We were contacted by Jorge after we booked to arrange the transport. We'd already booked a private shuttle as we were coming from Arenal, but he advised that if we wanted to meet up with the usual transport, to be at a certain restaurant by 9am or be at the dock by 11am for the boat to the Lodge. There were other boats we could catch at 12.30 or 3pm if we missed the 11am.
Our driver was late by 15 minutes, so he called ahead and tried to get them to wait for us. The luggage boat was waiting which was awesome, but no one spoke to us when we got off the boat, so we just grabbed our bags and went to reception to check in. This action was very unusual because most people seem to know the process, and the girl was very rude to us. We had to find our guide and he would fill us in & tell us our room number. There was much confusion but we involved the manager and it got better.

6/10

Pleasant

12 Nov 2025

Michael

Die Laguna Lodge ist nicht bereit für Individualreisende. Überfüllt von Reisegruppen, die das Gesamtpaket inkl. full board beanspruchen. Massenabfertigung.
Das Personal erlebten wir als unfreundlich.

Partner

8/10

Excellent

13 Aug 2025

Ulrike

Toll für Familien mit Kindern. Aufgrund der umgebungsbedingten Feuchtigkeit überall, waren im Badezimmer bei Dunkelheit großes Ungeziefer…ein kleines Abenteuer an sich.

4/10

Poor

18 Jul 2025

Laura

If you enjoy stained sheets, insects in your room, sleepless nights due to unbearable heat and noisy neighbors — this is the place for you.

Out of the three “tours” included in the package, two were completely misleading: one was just a walk around the property, and the other was a 2km walk into town. The only real activity, watching turtles on the beach (just 20 meters away), cost an extra $50 — a complete rip-off.

The price-to-quality ratio is completely off. Save your money and stay elsewhere.

Leisure Family

8/10

Excellent

20 Apr 2025

Alexander

Etwas in die Jahre gekommene Lodge außerhalb von Tortuguero. Deshalb nur per Fußmarsch oder Recht teures Wassertaxi zu erreichen. Bungalows recht hellhörig und ohne AC und Kühlschrank. Dafür 2 breite Betten.

Leisure Partner

6/10

Pleasant

05 Jan 2024

Anna

Hotellområdet är trevligt, fina pooler. Rummen helt ok. Väldigt lyhört dock så man hör varje gång grannen går på toaletten eller duschar. Ingen mottagning på telefonen och väldigt dåligt Wi-Fi, bara tillgängligt i receptionen och närheten av den (och i knappt halva restaurangen). Urtråkig mat (buffé) som bara serverades under några korta perioder på dagen. Utöver det gick det inte att köpa mat. Bättre och mysigare att ta sig till byn för mat. Det går att promenera (ca 2 km) eller ta båttaxi, vilket är dyrt. Skulle inte rekommendera stället även om poolen var trevlig. Det går inte att bada i havet pga krokodiler, hajar och farliga strömmar.

Friends_and_family Family

6/10

Pleasant

11 Dec 2023

paul

The concept is an all included one. Therefore little choices to be made. The reception is good, the lodges show tear and wear. Illumination is not good, shower and sink are ready for a renovation. The most important thing that you miss is wifi access in the lodge. Certainly on a wet day!
The swimming pools are great. One can not walk far without a guide, so plan this ahead. The food is OK as a buffet style can be.

Leisure Partner

4/10

Poor

10 Nov 2023

bruno

Ein Hotel für Gruppenreisen ohne Anspruch. Hotelzimmer sind dunkel und eng. Schreckliche Beleuchtung, kein Flair.
Auch das Essen ist für Gruppen, gibt nur 1 Menü.

Friends_and_family Friends

6/10

Pleasant

19 Oct 2023

Verified traveler

Very basic hotel

Very basic rooms and with only mosquito net and no glass on top windows so you are awoken very early by sounds from neighbours and staff as well as wildlife animals. Not very attentive staff, we struggled to find someone to help us with information several times. And food is okay but again very basic. The grounds (pool area, beach, bar etc.) are all very nice though. Be aware that to get to Tortuguero village you need to pay for taxi boats which can quickly add up if you want to go on tours, visit other restaurants etc.

Friends_and_family Family

10/10

Exceptional

07 Jul 2023

Hugo

Excellent choice. Keep in mind, there is no AC. In the summer, it’s very hot!

10/10

Exceptional

28 Aug 2022

Marisa

Visita Tortuguero,

Maravilloso lugar , la atención es muy buena. Le sugiero al hotel brindar un servicio de bote al centro del pueblo

Friends_and_family Family

10/10

Exceptional

23 Feb 2022

Alexandre

Très bel hôtel, superbement placé entre la mer et la lagune intérieure ! Magnifique !

Leisure Family_with_children

8/10

Excellent

21 Sep 2021

Carlos

Todo bien sobretodo el paraíso de tortuguero, el de recepción un poquito soso.

Leisure Family_with_children

10/10

Exceptional

06 Sep 2021

SANDRA

Gran servicio al cliente

El personal fue de 10

Partner

8/10

Excellent

09 Jul 2019

Verified traveler

Sehr schöne Parkanlage mit vielen Schönen Pflanzen und Tieren- Warane, Leguane, Kolibris, Schmetterlinge, große sehr schöne Heuschrecken und nätürlich der Rotaugenfrosch.
Strand kilometerlang und menschenleer— leider zu unserer Zeit da sehr hohe Wellen
Die Schildkröteneiablage hatte noch nicht begonnen.
Ausflüge nach Tortuguero und in den Regenwald mit Carlos waren sehr informativ- Personal mit sehr guten Augen für die Tierwelt da— Leider hat es während unseres Aufenthaltes einen Tag komplett durchgeregnet- keine Chance die Klamotten wieder trocken zu bekommen— Unbedingt Regenponcho mitbringen!!
Essen war ok ohne große Auswahl, aber immer frisch zubereitet.
Sehr schöner Aufenthalt in einzigartiger Umgebung und sehr netten Menschen

Leisure Family

10/10

Exceptional

09 Apr 2019

Verified traveler

Un hotel lleno de naturaleza y dónde puedes desconectar del mundo donde el relax existe y puedes observar todo sin sentir que estas en un zoo la palabra perfecta es alucinante

Leisure Partner

8/10

Excellent

11 Jan 2016

Elin

Vi smilte fra vi kom til å dro! Fantastisk service, fantastisk sted og god mat (bufé).

6/10

Pleasant

03 Jan 2016

Erik

God lodge!

God beliggenhed for ture i Tortugeo.