Branson King Resort And Suites

8/10

Excellent

25 Sep 2023

Mary

Any problems we had were dealt with immediately! Excellent service. Will definitely stay again

Partner

8/10

Excellent

07 Aug 2023

Dustin

Had a great time, we stayed in the Presley Penthouse suite, I would 100% stay there again.

Friends_and_family Family

4/10

Poor

06 Aug 2023

Diane

Location is great but basic maintenance needs to be done. Toilet ran LOUDLY all the time

Leisure Family

10/10

Exceptional

06 Aug 2023

Sarah

Was definitely a quiet getaway! We will be booking again! The whole family had a blast!

6/10

Pleasant

31 Jul 2023

Larry

Not what I expected being a resort.

Leisure Family

2/10

Poor

31 Jul 2023

Brenda

Didn't stay

First the check in line was very slow. Not sure what was happening, but it took a while to check in. Next while we were checking in the lady in front of us told us how dirty her room was. Her and the lady in front of her were both leaving because of the dirty rooms. I gave them the benefit of the doubt and went ahead with check in. We went to the room opened the door and the heat hit us. No air on. The temperature outside was 102. Then i went to the bathroom and looked at the toilet. It was disgusting!! I looked at the bed it looked ok but i was not taking any chances though and went back to the front desk. They said they were sorry and gave me my money back.

Partner

4/10

Poor

31 Jul 2023

Karen

Room assigned was occupied, the other room for two people two nights only one towel. No room service.

Leisure Partner

6/10

Pleasant

31 Jul 2023

Cynthia

The floor was coming up, very dirty, had 2 towels and they were both stained.

Leisure Partner

4/10

Poor

30 Jul 2023

Miriam

Front desk upgraded the room. That was the only postive about the stay. Other than that, Limited dinning, dirty, not being able to ask for towels after a certain time. Room was dirty, towels were dirty. Food was not the greatest. No signal. Not being able to connect to the wifi.

Leisure Family

8/10

Excellent

29 Jul 2023

Jessica

Check in and out we’re super easy. The condo was big and had more than enough room! Only issue was that the floors looked to be cleaned in a rush. Past guest’s items were found under and around things. The TV in the kings size bedroom didn’t work, but my husband and I didn’t mind because we were too tired to watch tv most nights. The pool was amazing and the breakfast was even better! The lady in charge was always making sure everything was god and helped when it wasn’t. Lots of room to find a spot for our large group and the food was never a let down! We definitely plan on booking here again for our next Branson trip!!!

Business_and_leisure Family_with_children

4/10

Poor

24 Jul 2023

Pamela

Less than happy.

The bathroom ceiling was coming undone. No hairdryer. Bedclothes were very outdated. Only one light worked in the room.

Partner

2/10

Poor

23 Jul 2023

James

You couldn't pay me to stay there

It was terrible by far the worst hotel I've ever went into. I couldn't even stay there because the whole room was damp and there was stains all over the bed. The TV didn't work. The room look like it was literally falling in

Partner

6/10

Pleasant

22 Jul 2023

Marie

Catfished

Did NOT look anything like pictures. Walls were dirty. One of the bed sheets were stained. Hair dryer did not work. Only one big towel for 2 people.

Friends_and_family Family

2/10

Poor

18 Jul 2023

Kenneth

Still waiting for my refund affer being kicked out for complaining about my flooded room and being put in a room without a room key and didnt know when they were gonna have it absolutely terrible place dont go

Leisure Partner

4/10

Poor

18 Jul 2023

Mark

The receptionist at the front desk was very slow in helping us when we arrived. The breakfast was poor the next morning, no eggs or bacon or sausage. And you have to walk up a steep hill from the lodging to get to the breakfast room. Our room was missing a knob to turn on the double lamp between the beds, missing a place to hang clothes, missing chairs, phone, clock. The beds were hard. The walls were thin, any outside conversation was loud. Had it not been for our housekeeper, Ashley, we would have been miserable. She brought in two chairs, a rolling wardrobe with hangers, and put a knob on the lamp. She kept us furnished with paper cups, laundry, even toilet paper. It was never hard to find her. Still, it's difficult to relax when you're the one to see that your room is supplied. I asked several times for a receipt at the front desk, they promised one every time, but I never got one. All in all, I wouldn't recommend this hotel to anyone.

Business Family

4/10

Poor

18 Jul 2023

Garry

Check in was ok the lady that checked us in was new it was her secand day and she was a houekeepeer and ahe did a good job we got to our the bathroom door handle was falling off witch the maintaine man did say when we checked in i tighten it up with a screw driver i had in my truckthe remote to the
was also broken with a big piece missing from the back. The ciling tiles in the bathroom above the shower we're broken and falling down and a couple of caps and a broken weed pipe was stuck in the door jam lock that i had to dig out to be able to lock the door after i request ed that it be done but never did. Biscuits and gravy and waffles and creal is all they offer for breakfast choices

Leisure Partner

6/10

Pleasant

17 Jul 2023

Kathleen

You get what you pay for

My wife and I were on a weekend getaway on a tight budget. Our room was clean but the whole facility is very old and ran down. Cosmetics of the facility were poor, but clean. No eggs for breakfast, just carbs.

Partner

6/10

Pleasant

16 Jul 2023

Aivar

Room was recently remodeled and clean. We got there at 3pm but the room was not ready for another 30 min. But Ashley cleaned it good. Breakfast was very good with freshly made waffles, gravy, biscuits and fixings etc.
The big problem was privacy as we could hear everything neighbors were talking and doing and seemed that they were in our room. Also we could hear dogs barking. It was scary at night as it seemed that they were in our room.

Leisure Partner

6/10

Pleasant

15 Jul 2023

Timmy

No extra lock on door a/c was extra extra loud

Leisure

10/10

Exceptional

14 Jul 2023

Victoria

My husband got sick the day we were supposed to be leaving, causing us to have to check out late, I went up to the office and explained, when we came to check our, we didn’t have a late check out fee, got told she had waved it for us. Very friendly staff, accommodating, and pleasant to be around. Will be staying here again!

Leisure Partner

6/10

Pleasant

06 Jul 2023

Cody

I was thrilled about the $56/night price online, but then when i checked in it was $120 plus a $50 deposit. The room had 2 towels and when i asked for more i was told housekeeping would bring them, but that never happened. The room was filthy...hair all over the bathroom floor. The Floor left mine and my childrens feet BLACK...The mini fridge did not work at all and some plug ins didnt work either...my ice bucket was cracked so it leaked water everywhere. Front desk lady was super sweet. In my opinion, the stay was not worth $120.

Friends_and_family Family

4/10

Poor

05 Jul 2023

Herbert

It took 5 different rooms before we got a clean one. However the service was very good

Leisure Family

2/10

Poor

05 Jul 2023

Tim

DONT DO IT

This place was by far a joke...Tv didnt work in room.moved us to another room...Toliet didnt work in this room moves us to a differnt room..Tv didnt work in this room either..After 3rd room we just delat with it... I have never stayes anywhere that wa dthis bad..

Friends_and_family Family

10/10

Exceptional

03 Jul 2023

Nicholas J

Branson Summer

A slight delay in check in due to events beyond the control of the hotel. A very quiet and comfortable stay.

Friends_and_family Family

2/10

Poor

02 Jul 2023

Blake

Wasn’t able to sleep there, they messed up the booking. Wasn’t impressed.

Leisure Friends

10/10

Exceptional

30 Jun 2023

Michelle

Great stay!

I thought this stay was going to be a flop because of a wrong room incident, but it was quickly corrected. We enjoyed our stay. The studio we booked was very nice and clean. We loved the location of the hotel. It wasn’t too far from the attractions, but still off from the busy strip. We LOVED the lady who was in the dining area in the mornings. I didn’t catch her name but she was great. We will definitely book here again!

Partner

2/10

Poor

27 Jun 2023

Olivia

Office people were nice the breakfast lady was outstanding it was quiet great location the room was dirty there was broken glass on the floor the mirror was dirty the sheets on the bed were dirty I never got clean towels replaced , I directly asked the housekeeper and tipped her 10.00 dollars she never brought them .
I went to the office and spoke to a man there he told me to go back to my room and towels would be delivered that never happened either the house keeper told me she would bring towels she never did it was frustrating there more complaints mostly housekeeper was not doing her job broken glass was a crack pipe housekeeping left the broom and vacuum in my my room I told her to come pick it up she never did 3 days of no housekeeping services means toilet paper was not checked no clean towels no clean sheets no waste basket in the room either .

Leisure Partner

4/10

Poor

27 Jun 2023

Luther

Toilet overflowed right at the beginning. Made 2 phone calls as the water was seeping everywhere. Decided not to stay because no one showed up in a timely manner.

Leisure Partner

4/10

Poor

25 Jun 2023

Gregory

Perturbed

Very poor experience that started as soon as we checked in at 3:00 PM. Took the clerk 15 minutes just to check us in and then advised us our room wasn't ready due to labor issues. Not impressed after being on the road for 7 hours. A sign on the check-in counter told us everything we had to abide by otherwise it would cost us a fee. How about a Welcome sign?? Had to bring our door key card back to office before we left. Tried to do that at 6:30 AM but the front door was locked. Had to wait 20 minutes just to drop key off otherwise they would charge us. Would never stay here again.

Partner

10/10

Exceptional

23 Jun 2023

Kristina

Nice stay! Girls' trip

Wonderful smaller resort back off the 76 strip, but not far. Clean rooms. Great water pressure. Small tvs but flat screens & mounted. Nice saltwater pool. Very friendly & helpful staff.
Irena was wonderful. Always willing to help. She also makes a wonderful complimentary breakfast!!!

Friends_and_family Friends

4/10

Poor

18 Jun 2023

Kimberlin

Bad.

Well let's see. The sheets would never stay on either bed we had to fix them anytime anyone got up. The trash was never taken out by a cleaning person i personal had to take it out twice i have pics of you would like them. They never brought us clean towels i had to go ask for them at the office. They never came in and took the dirty towels either we was there 4 nights so these towels just set under the sink cause no one ever came in and checked the room. We had to go to the office twice and ask for toilet papers cause no oneever came in our room. There was a ceiling tile that wasn't up properly. A Crack in the flooring. The toilet i had to fix anytime someone went to the bathroom. It wouldn't fill back up with water without pushing down on the plunger piece in the tank if you want pictures of everything i have i can send them.i have pics of what was wrong when i got here. The tag can over flowing the ceiling tile as well and how i left the room..

Friends_and_family Family

10/10

Exceptional

16 Jun 2023

Tyra

Our room was very clean, we had a hiccup but staff took care of that very quickly. Morning breakfast was hot & delicious. We will return for sure.

Leisure Partner

2/10

Poor

12 Jun 2023

Shelly

Spiders and no towles when asked. . Gave me a 1/4 of a roll of toilet paper instead of a full roll.

Family

6/10

Pleasant

11 Jun 2023

Joe

Staff member Irena was delightful! Helpful, polite, friendly. I looked forward to greeting her each day. Very reasonably priced. The grounds felt safe and the rooms secure. Breakfast was included, but was heavy on carbs with little protein options. The room needs updating. The bed was worn out and very uncomfortable. I spent half of each day sore from sleeping in it. We stayed 5 nights and did not receive any housekeeing service.

Leisure Family

10/10

Exceptional

10 Jun 2023

Cheyenne

This property was convieniently located right off the strip, next to a bunch of attractions. The room was great and the service was fabulous.

Leisure Partner

2/10

Poor

10 Jun 2023

Corey

needs a lot of maintenance work.

Leisure Family

4/10

Poor

09 Jun 2023

Kelli

Not what I was expecting

It took 15 minutes to check in bc the clerk was so slow. Even tho it was check in time, I was told the room would take another 5 minutes to clean. When I went to my room 20 minutes later, there were not any cups (although there was coffee and a coffee machine), no ice bucket (I had to use a garbage can to get ice from the machine), no toilet paper, only 1 towel/hand towel and wash cloth, no blanket and no pillow cases (4 pillows). On top of that, the hotel charged my credit card when the reservation for the 3 nights stay had already been paid for (I found this out 3 days after I left the property. They have an additional registration fee, so when I extended my stay an extra day, I was charged for that, too. But...the biscuits and gravy for breakfast was delicious!

Business

8/10

Excellent

04 Jun 2023

Seth

Great breakfest, the staff was very nice, and the rooms were nice

Leisure Partner

10/10

Exceptional

30 May 2023

Kenda

Great place & clean

Business_and_leisure Partner

4/10

Poor

29 May 2023

Thomas

The check in was OK but got NO receipt for the room for 4 days as for as anything else not so pleasing

6/10

Pleasant

19 May 2023

Verified traveler

Disappointed

We were told several things prior to our stay that was not available. We stayed in the studio room. I asked if there was a grill, I was told yes. The grill was in grass that had not been mowed in weeks and didn't even have a grate on it. I was also told there was something in the room to cook on. The only thing available was a microwave. Why pay for a studio room??? Also, there was no rack for the suitcase. One tiny bar of soap was provided for the sink and shower with 6 packs of shampoo!

Partner

10/10

Exceptional

15 May 2023

Mycol

The place was a really nice especially for the price range. They upgraded to a studio and it was very nice gesture. The lady the worked the breakfast area Irena was super welcoming and nice!

Leisure Partner

10/10

Exceptional

15 May 2023

Dawn

Best find

Comfortable for the family (7 if us) super friendly staff! Great breakfast and lots of options. Would definitely stay again!

Friends_and_family Family

2/10

Poor

14 May 2023

HILDA

Motel awful

The remote had no batteries. The air smells terrible when I turned it on. The refrigerator was not plugged in. After opening the refrigerator door the refrigerator had mold in it. People were working on their cars on the parking lot. The front desk was nice , apologized and tried to help. But we were over it by then. I do not recommend the motel. Suites may be ok. I didn't see them. But the motel was Awful! We checked in and checked out within minutes!

Friends_and_family Family

10/10

Exceptional

02 May 2023

Doug

Enjoyed

6/10

Pleasant

01 May 2023

Verified traveler

I received a voice mail that our room key would be left in a envelope in the phone box outside the office since the office would be closed. This was at 8:30 we arrived at 8:45. Next morning went to let them know we had arrived and not one person seemed to know what was going on, and it was worse when we checked out.

Partner

8/10

Excellent

27 Apr 2023

athea

The service was very friendly, the game room was fun but the rooms needed some upgrades. The bed covers were stained yellow.

Partner

10/10

Exceptional

26 Apr 2023

John A

VERY INTERSTING

GREAT PEOPLE, EASY CHECK IN, SIMPLE BREAKFAST, CLEAN AND FRIENDLY, ELVIS SAY HI.

DO ZOBACZENIE ! POLKABEAR & HONEYBEAR

Partner

10/10

Exceptional

20 Apr 2023

Jimmy

Great stay, the rooms were clean and pretty nice. Definitely will come back!

Friends_and_family Family

10/10

Exceptional

19 Apr 2023

Rodney

The staff remembered me from previous visits. I was upgraded to a larger room, without cost, than what I had reserved. It was a very nice, newly renovated room. We always enjoy the breakfast option. The only drawback is the steep hill. It put a test to my new manual shift vehicle driving skills. Will definitely be back!

Leisure Family_with_children

2/10

Poor

09 Apr 2023

James

The place looks nice from the outside but terrible dirty and service is horrible. We were over charged and told would be compensated but haven't ever received the refund, and have now blocked my number to call them, room we were promised wasn't what we received.

Business_and_leisure Family_with_children

8/10

Excellent

09 Apr 2023

Diane

Branson getaway

The staff is very friendly and ready to help with anything you need.

Partner

8/10

Excellent

08 Apr 2023

Jamie

Nice and welcoming

It was a good hotel but to much furniture in room it could’ve been cleaned a little better too

Friends_and_family Family

6/10

Pleasant

04 Apr 2023

Scott

ran down room, just needs some paint and caulk. Staff very friendly.

Partner

6/10

Pleasant

27 Mar 2023

Glenn

Solid 3 Star

For the price solid 3 star hotel, take a blanket with because very thin blanket. Good homemade biscuits and sausage gravy breakfast. Other breakfast items carbohydrates and sometimes boil eggs. Only meat was in sausage gravy. Close to everything, would stay again.

Partner

6/10

Pleasant

27 Mar 2023

Destiny

The room i rented was small and did not look like the photograph. The lamps in the room had no bulbs except one and it didnt even work. There was no fitness area whats so ever and there was no gym as they advertised! The people that i will assume lived on the property were extremely questionable. They were out yelling and in/out of each others rooms all hours of the night. Walking back and forth from place to place. They looked like drug addicts. I wouldnt trust my daughter outside for any time! The \"breakfast\" was just biscuits and gravy and it wasnt allowed out of the dining hall. The staff in the morning was nice but the night crew was short and rude. you get what you pay for, but this experience wasnt worth even the money i paid.

Leisure Family_with_children

2/10

Poor

27 Mar 2023

shirley

We booked for three nights and left after the first. The under the window AC/heat is not enough to regulate the whole room. Only warm spot was right next to the heat and the rest was cold. Next to the sink on the floor looked like a years worth of dirt. Woke up with no hot water, front desk ladies when we checked in and in the morning were both very nice. She went right down to get maintenance man we decided to go up and eat and I guess maintenance decided to go up and eat too before he turned our hot water on. they did fix it but we were done, we stayed at grand Victorian (I highly recommend).

Leisure Partner

4/10

Poor

27 Mar 2023

Verified traveler

Find somewhere else enjoyable

Room didnt have hot water, they fixed it, then rooms outlets wouldnt work so we asked to transfer and were asked “whats the big deal?”.

Also the breakfast buffet was cereal, bread, bagel, biscuits and gravy and one of the gravies had sausage patty pieces. No eggs or solo sausage patties.

I’d stay elsewhere.

Friends_and_family Family

10/10

Exceptional

25 Mar 2023

judy

Home away from home

We loved our stay! Room was fantastic, staff was amazing. Felt at home.

Friends_and_family Family

2/10

Poor

20 Mar 2023

Gretchen

Gross

Booked online. Fair price. At check-in, front desk clerk, who is also the manager, was extremely rude. Got to our room and noticed that the trash can had a rotten apple core and empty water bottle in it. The bathroom sink and counter were covered in dirty water stains. The bathroom floor had a line of pubic hairs around the perimeter, a bed the toilet had dried feces running down the inside of the bowl. The toilet seat had pubic hair and urine on it.

Partner

4/10

Poor

19 Mar 2023

Amie Whorton

Trip

Was very disappointed in this place. The pictures on the internet are DEFINITELY not what they are in person. Couldn’t get the bathroom door open once, the floor looked like it hadn’t been swept, the towels were stained, there was no remote to the tv and so we turned it on on the tv and idk if the cable or whatever was messed up or what, but it didn’t work either. Probably will not stay there again.

Friends_and_family Family

2/10

Poor

19 Mar 2023

James

Room wasn’t ready. Wasn’t up to par

We didn’t stay. They refunded part of our money. We pd 100 got only 70.

Friends_and_family Family

10/10

Exceptional

19 Mar 2023

Misty

The staff was so incredibly nice! We interacted with Samantha, Barb, and Irena all were complete sweethearts! The rooms were simple but weren't lacking necessarily, just no extra bells and whistles. The beds were comfortable and we all slept like babies. The staff works really hard to make sure you feel taken care of and are happy.
My only suggestion, don't use Expedia, go directly through the hotel to book and you will get a better deal.

Leisure Family

10/10

Exceptional

17 Mar 2023

Tina L

This was a surprise condo for my daughter who loves Elvis. She was so excited. The place was beautiful and very big. We all really enjoyed our weekend. Would definitely stay again. Highly recommend the King Resort.

Leisure Family

10/10

Exceptional

16 Mar 2023

Randy

It was nice to be treated like a guest. I would highly recommend staying there.

Friends_and_family Family

10/10

Exceptional

13 Mar 2023

Gautam

Good location. Staff was very friendly and helpful. Rooms were satisfactory for the two nights that we stayed. Breakfast was so so.

Leisure Family

10/10

Exceptional

06 Mar 2023

Robert

It was all great. I would go there again

Leisure Family

10/10

Exceptional

06 Mar 2023

Debra

Enjoyed chatting with the owner and everyone! Very friendly and helpful!

Leisure Partner

10/10

Exceptional

06 Mar 2023

Kenda

Staying here next time we go to Branson

Leisure Family

4/10

Poor

20 Feb 2023

KELLY MARIE

rooms are not what is portrayed. They take a deposit that's to be held but they take it out of your account anyway. Would not recommend.

Leisure Family

10/10

Exceptional

17 Feb 2023

Russell

The service was great. The girl who was at the front desk was super friendly. I really enjoyed my stay.

Self

8/10

Excellent

30 Jan 2023

Verified traveler

Comfy

Nice comfy bed for our couple’s getaway

Partner

10/10

Exceptional

31 Dec 2022

Kathy

Liked everything! Pet friendly and convenient location!

Leisure Pet

6/10

Pleasant

18 Dec 2022

Kelly

Located on a hill. Parking for our room was on the other side of the building and far end. Room was very old and in need of repairs and upates. The fridge was not cold and we had to get help with first set of door entry key cards which did it work.

Leisure Family

10/10

Exceptional

13 Dec 2022

Jerry

Very friendly service, went went out of the way to accommodate us.

Friends_and_family Family

8/10

Excellent

12 Dec 2022

David

Good location for our needs with a minimum of traffic congestion. Kitchen area needed more attention to usability
IE-- table top was very loose and wobbly, trash can liners provided were too small to fit can, utensils were pretty much nonexistent. overall it met our needs.

Leisure Family

6/10

Pleasant

05 Dec 2022

Mary

It was very conveniently located. Price great. Room was pleasant. Found it hard to use card they gave to open the room door. Had to ask for help. Also the temperature control system didn't seem to work very well. I was cold while in the room, even though I had heat on set at 74.

Business Self

10/10

Exceptional

05 Dec 2022

Ana

I loved the location our first room I didn't like it was just two beds and a microwave but the location manager barb offered me a upgrade to a condo. The room was excellent it had a kitchen, a living room area and a king size bed, as well as a fold out couch that turned into a bed we loved it and it only cost $75 cleaning fee to upgrade. I loved the area the hotel was around everything was a close drive , the only thing I didn't like was the TV's were a little too small and outdated and the breakfast although great did not have eggs included but other than that great experience would go back to rent a condo since smaller rooms were not the best

Leisure Family

10/10

Exceptional

03 Dec 2022

John

The staff was very friendly

10/10

Exceptional

02 Dec 2022

Calvin

It was centrally located to the activities we were interested in.

Leisure Partner

10/10

Exceptional

24 Nov 2022

Hannah

Honeymoon

The manager was especially helpful! When we arrived we received tickets to Liverpool Legends and an upgraded room for our honeymoon!

Partner

10/10

Exceptional

21 Nov 2022

Aly

Room was clean and nice and just like the picture.

Leisure Family_with_children

2/10

Poor

19 Nov 2022

Daniel

Check your Payments

We booked a 2 bedroom suite. They put us in a one bedroom cottage with two couch beds. The couch beds were so dirty and gross. We tried to get management to move us to the room we reserved and the response was oh that is all we have available. Then found out they charged us $100 more than what was quoted on Hotels.com.

8/10

Excellent

14 Nov 2022

Elizabeth

Gene Watson trip

The staff was super helpful. We came a day early and they let us keep same room. I would stay here again.

Friends_and_family Family

2/10

Poor

14 Nov 2022

Tye

Horribly place to stay!

The sink had a big crack, the shower curtain rod was about to fall from the wall, there was feces on the wall of the bathroom. The flooring was peeling up. One bed didn't have a top sheet on it the other bed had black marks on it. The tv remote was chewed up and didn't work very well.

Partner

6/10

Pleasant

13 Nov 2022

Verified traveler

Room was clean but less than desirable room arrangement

Partner

10/10

Exceptional

11 Nov 2022

Billy

The staff was great. Very hard-working, conscientious employees and management. The complimentary breakfast included different hot and cold breakfast fare. The facility is located on one of the main highways, but the buildings are set back for privacy and a peaceful atmosphere.

Leisure Family

6/10

Pleasant

09 Nov 2022

Teresa

I knew that i would not be getting a premier property for this price. it is clearly in disrepair. Ice machine wasn't working, they listed a fitness room but that looked like they stuck a bunch of broken machines in a storage area. morning breakfasts were ok, waffles, sausage gravy and biscuits offered. oatmeal and cereal. but, i was at an event and sightseeing three days so not much time in the room. Front office nothing like the rooms.

Business_and_leisure Friends

10/10

Exceptional

05 Nov 2022

Kathy

The check in guy was super nice. Our TV wasn't working so maintenance man came, very nice too. Clean rooms.

Leisure Family_with_children

4/10

Poor

24 Oct 2022

Verified traveler

Bathroom did t work properly had to hold the handle down to flush and the shower didn’t work correctly half the water came out spout and not out of but he head. Only had 2 sets of towels to use for 2 days. Was told at check out that you had to request more if you needed them. And at other places they normally check your room every day. And for the price we paid that should have been done

Business

6/10

Pleasant

24 Oct 2022

Shannon

The bathroom floor needed cleaning. The bathtub caulking needed to be replaced.

Double Queen room was very crowded and not depicted by online photos. Bedding was flat and coarse.

Leisure Family_with_children

4/10

Poor

23 Oct 2022

Jorge Carlos

Think it twice

Well... we book the place for three days, three people in the room.
Eco friendly for them means... no cleaning the room and not giving extra towels.
It took us until the third day to get extra towels so we dont have to share the same for a bath...
Sheets were clean, thou the cover was not... stains in the sofa and beds.
Breakfast was very basic, didn't expected more, first day and we didnt use it any more.
It was the only downside I did experience during my first visit to Branson... i will comeback for sure, but different hotel.

Friends_and_family Family

6/10

Pleasant

16 Oct 2022

tina

Overnight

Pictures shown of room was not what we had. It was clean but outdated. Remote did not work, lock was gone off door, just lock on handle. Breakfast was okay, staff very friendly, location was good.

Friends_and_family Family

2/10

Poor

16 Oct 2022

Adam

Room was awful. Left the hotel after talking to front desk about refund. They claim they issued refund to expedia but i never got money back. Never stay here and never use expedia ever

Leisure Family

10/10

Exceptional

11 Oct 2022

Karla

Very clean room, comfortable bed.

Our room was great. Very clean. The bed was so incredibly comfortable. I don’t normally sleep well in hotels. But I slept great! The breakfast was wonderful. Thank you!

Partner

10/10

Exceptional

10 Oct 2022

Patricia

Staff were amazing!

Brian, J, and Irena were awesome! The breakfast was amazing and everyone was very top knotch!

Partner

6/10

Pleasant

06 Oct 2022

Kathleen

It seems that this is under new management and they have a lot of kinks to work out. There was no service at all during the 3 1/2 days there. There were no healthy options for the breakfast. Very old facility.

Leisure Self

2/10

Poor

03 Oct 2022

Sharon

There was nothing to like about this hotel. The room was not ready at 5 pm - no towels in the room - roaches in the room - door broken - frame around a/c could see outside - room STUNK - worst experience - if I could give a negative review, I would - lights were out above sink - no phone in room - remote to TV gone - room was FILTHY. Waited over 10 minutes to checkout. Worst experience!!!

Leisure Friends

2/10

Poor

30 Sep 2022

Jaime

Worst place I’ve ever been

Well I each room was supposed to have cleaning supplies since it had a kitchen there was none asked for a toilet and brush for the entire time after calling Hotels.com I was yelled at by the general manager Bryan and had stuff thrown at me while on the phone with hotel.com I’ve never been treated this way over a toilet brush and cleaning supplies he ended up calling police out I ended up pressing charges on him and another employee for putting there hands on me while I was trying to leave the office than turns around and says I can stay the rest of my time but would not let me talk to the owner about this problem which the day before she lied and said she was general manager when in fact she’s the owner.

Friends_and_family Family

6/10

Pleasant

30 Sep 2022

Erica

The check in person was extremely nice and friendly. The room smelled like someone had been smoking pot inside it previously. The shower drain was extremely slow so you got to stand in calf high dirty water while showering. I wouldn’t stay again.

Leisure Family_with_children