Name: Red Roof Inn Branson
Address: 210 South Wildwood Drive, Branson, 65616, US

4/10

Poor

31 Jul 2026

Jenna

Waited over 30 minutes just to check in because the hostess was arguing with another customer and being very rude. When we finally got help she said she has to be that way sometimes because she works there 24 hours. Dropped our stuff off quickly in the room because we were late for an event. After returning to the room I saw the bathroom had hair on the floor, and the rest of the room didn't look like it had been cleaned very well or at all. Later that night we realized the room was infested with bed bugs.(I was woken up with bites around 3 AM I am allergic to them) There wasn't just one. I found several crawling on the bed and literally out of the pillowcase! I woke my husband up and we checked out early. I talked to management about the bed bug issue over the phone and they said they would contact me about it. I got an email the next day apologizing, but no refund or compensation for having to check out early.

2/10

Poor

24 Jul 2026

Lee

I will never stay there again, it was horrible

10/10

Exceptional

17 Jul 2026

Kevin

Great location, clean area. Staff were helpful. Best hotel I stayed in this long trip.

Partner

2/10

Poor

06 Jul 2026

Karley

Getting out of the car there were cigarette butts all over the parking lot where the staff would go out and smoke and throw them down, The hotel immediately stunk like dog when you walk in. (I didn’t know it was a pet friendly hotel before booking) The elevator didn’t work properly, took you 10 tries just to get the door shut. They masked the smell of dog with cheap wall fragrances that gagged you bc it was too strong, the floors looked like they haven’t been swept or mopped since the place opened so glad I brought my house shoes. While laying in the hard queen sized mattress the light fixture cover above our bed FELL OUT OF THE LIGHT and hit me and my husband on the shoulder and nearly our face. I went down to the lobby to explain what happened and they proceeded to blow me off and gossip and make fun of the situation. When we left not one word was said to us, staff was very unfriendly and rude. I would NEVER recommend this hotel to anyone. It was nothing like the pictures or description on the listing.

Partner

6/10

Pleasant

05 Jul 2026

Judson

Twenty five characterss.

6/10

Pleasant

05 Jul 2026

Judson

I am required to type 25 characters.

10/10

Exceptional

03 Jul 2026

Mark

Friendly ...all was good...clean rooms...

Friends_and_family Family

4/10

Poor

22 Jun 2026

Brooke

Overall the place was clean and taken care of. We had an issue with the people in the room above us we tried just ignore the first night but it was no stop them running around up there all hours of the night and day so we didn't want to be them people but we had tk tell staff about it they was kind enough to put us in another room since we had one night left.

Partner

6/10

Pleasant

22 Jun 2026

Mary

Not enough towels or toilet paper. No where to hang a towel in the bathroom. Not worth the money paid

10/10

Exceptional

21 Jun 2026

Lisa

Friendly staff! Clean rooms and good breakfast. Just exactly what we needed for our stay. Great location also.

Partner

4/10

Poor

20 Jun 2026

Kristy

Room was disgusting! Pet hair everywhere!! Cleaning staff has put linens over linens instead of changing them!! Towel was visibly dirty! No remote for tv so we couldnt change channels. The smell in the whole place was awful! We brought it to the staffs attention and she was nice about it and showed us another room which was worse! It had pet hair on the actual mattress!! She brought us all new linens to accommodate us which was great!We had to put towels down on the floor to walk on because of the hair! It obviously had not been cleaned! That was 💯 totally unacceptable! Dirtiest place i have ever had to stay! I dont expect frills but i do expect a clean room!

Partner

2/10

Poor

19 Jun 2026

Debra

I booked two queen rooms, after a hot and exhausted day at silver dollar city we where ready for our rooms and hot showers. We go to Red Roof Hotel to relax and enjoy our stay. We got there at 7:00.pm. They tell us they dont have any queen rooms available, we reserved the rooms around 11:00 am . They told us to give them an hour and they would have our rooms ready. So hot, tired we went to Walmart for an hour. We came back and they said they didnt have any queen rooms. But they could give us double rooms. Was suppose to get refund for difference. But did not get it. Also the bathtub was dirty, and the air-conditioned leaked water in our floor. I would not recommend this place to anyone .and tge hot water was barely warm.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Nathan

As advertised

Pet

4/10

Poor

12 Jun 2026

nikki

I didnt like how it smelled. Or the fact that the pool was broken and they didnt out it on the website. The elevator was messed up and scary.

Family_with_children

10/10

Exceptional

08 Jun 2026

jimmy

Very friendly place

Family

2/10

Poor

31 May 2026

Alexis

This place was disgusting. We arrived and got our keys at 9pm then we left shortly and got back at 11. When we went to enter our room, it was not cleaned. Bed was not made, all dresser drawers were opened. The place had a bad smell to it. We told the front desk and they gave us a new room. I found hairs on the two towels I was given, there was a stain on the bedsheet, and my chargers wouldn’t stay in the outlet in the wall. The shower was gross, I had to wear my shoes. Dust all over the picture above the bed. I would never stay here again. We checked out at 6:45am because we were so ready to get out of there! We would have left and got a different place if it hadn’t already been almost midnight!

Partner

10/10

Exceptional

25 May 2026

Darryl

We felt safe with the parking area, I realize you are a Pet Friendly hotel. but you really need to disinfect every week the odor was terrible..The Staff was very Welcoming..I realize you can not be out watching that people are cleaning up from their pets doing their business and you do supply the items for them to pick up their pets poop, but it is not a good site to see poop as you are walking into go to your room and someone has just left it, maybe have staff to walk the area .. we did not have breakfast so I can not speak on that

Friends_and_family Family

4/10

Poor

18 May 2026

Emma

We checked out early due to someone trying to break into our room while under the influence. My 10 month old son was inside and this man was actively trying to break into our room. We left immediately after will not be booking here again.

Family_with_children

10/10

Exceptional

28 Apr 2026

Laneita

Great place

Pet

10/10

Exceptional

28 Apr 2026

Laneita

Quit and nice

Pet

10/10

Exceptional

20 Apr 2026

Laneita

The staff was very help ful and nice

Pet

4/10

Poor

04 Apr 2026

Heidi

Don't waste your time here. We went down the street to the stone castle and it was so much nicer! Breakfast at Red roof is a joke. The place was dirty - the room wasn't as bad dirty wise as the rest of the place. Floors were filthy, elevator was dirty, and there were people who seemed to be loitering all about. The desk people were decent.

Family

4/10

Poor

30 Mar 2026

Don

Rooms were not clean m

4/10

Poor

26 Mar 2026

Kevin

Staff was incompetent and the rooms were not made ready until after trying to check-in.

Family_with_children

2/10

Poor

26 Mar 2026

Leslie

When we walked into the building, in spite of the NO Smoking signs posted everywhere, the entryway and sitting area reeked of marijuana and cigarette smoke, as well as several young men sitting around vaping. I am severely allergic to cigarette smoke and was assured that all rooms were NON-Smoking, so we went ahead and checked in. When we went upstairs, the hall was fine, but when we entered the room, the smell of cigarette smoke was so strong that I immediately started having a reaction. (There was also the cockroach climbing up the wall that freaked my kids out.) We went back downstairs and checked out. The manager was really sweet about refunding our money because her Mom is also allergic to cigarette smoke and assured me that the bug situation would be taken care of immediately. That said, I do feel for them because you can post signs everywhere, but if guests are determined to smoke, there is nothing you can really do about it

6/10

Pleasant

25 Mar 2026

Abhijit

The room was not clean when we arrived and had to wait for 15-20 mins to get in room as cleaning was dine that too post checkin time which is at 6 or 7 pm also room cleaning was not done for 3 days till the time we stayed there and had to tell staff for room cleaning couple of times. Also had pet hairs on blanket and bed so very poor cleaning.

Family_with_children

4/10

Poor

22 Mar 2026

melody

The AC worked but the shower floor was damaged and poorly patched. Door, desk and chair were damaged and poorly repaired.

Partner

10/10

Exceptional

21 Mar 2026

Patricia

Clean room, great breakfast and great staff

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Patricia

Breakfast is very good
Room clean,staff great

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Rachel

Dog friendly. Front desk staff were very accommodating and friendly! Nice to have a hot breakfast! Quiet.

Pet

4/10

Poor

08 Mar 2026

Darren

Sheets were dirty and they were unable to print me a receipt

Business

10/10

Exceptional

01 Mar 2026

Anna

Great

Partner

8/10

Excellent

25 Feb 2026

Rebecca

Great staff

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Trina

I have stayed at thie particular hotel more that a dozen times. I will always choose it because of these 2 reasons. 1) The staff is incredible. Brandy is the GM. I absolutely love her. She works what feels like 24/7. She is warm, takes her job seriously but is always kind and makes you feel at home. Donna is the night front desk clerk. She is so sweet, you can't help but love her. Tammy is the housekeeping manager. Her and her husband Tracy both work there. They are very ornery with each other which makes me laugh. She is definitely a mama bear who makes you feel like your hers. Dave is the hotels custodian, grounds keeper, handy man and so much more. He is a really good guy with a big heart and he works so hard all day long. I have stayed at hundreds of hotels all ove the country. I do not know the names of anyone who works at them. Thats what makes this hotel special and why I keep coming back. They are amazing people who care about you. My second reason is location. Its right off 76 so you dont get all the lights and noise, but its still so close to all the restaurants, attractions and shopping. Its not always perfect, but either is my house. Messes happen, things get overlooked but are easily fixable. You will not find a better hospitality staff anywhere. That to me makes them a 5 star hotel.

Self

10/10

Exceptional

21 Dec 2025

Trina

I love this hotel. Kind staff, clean rooms and easy access. I will always stay here. They treat you like family.

2/10

Poor

16 Dec 2025

Vicki

There was. Animal hair on the furniture. And I found bread crust between my sheets and bedspread

Self

10/10

Exceptional

14 Dec 2025

Isaac

Beds were comfy, property was clean and the staff was well engage with you while communicating

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Kerry

Clean rooms and wonderful super friendly staff!

Business Pet

10/10

Exceptional

08 Dec 2025

Kenneth

Check in was easy,but smelled Marijuana around the front desk a couple times. Room service was excellent, always kept up with it an always asked if i needed anything. Room very clean an would recommend to anyone. Great job

Leisure Self

10/10

Exceptional

01 Dec 2025

bradley

Friendly staff.

Friends_and_family Family

2/10

Poor

30 Nov 2025

Gale

Room had roaches in it. Staff would not clean the room and no fresh towels until I demanded 4 times

Partner

8/10

Excellent

26 Nov 2025

Ronald

Staff, III Brandi at front desk was great!

Friends_and_family Family

8/10

Excellent

13 Nov 2025

Janet

Convenient location; friendly front desk staff; plentiful parking. The light over the sink needs to replaced with a proper light fixture. The bed by the window squeaks when you sit in it my the table. More outlets that are easily accessible would be helpful. The door on the north side doesn't lock.

Partner

2/10

Poor

11 Nov 2025

Glenda

We stayed in Room 301 for 4 nights. Floor needed swept & mopped - it was VERY dirty, no alarm clock, not enough outlets, having no carpet w/a rolling chair is a hazard, headboard fell off wall, showerhead barely had water coming out, toilet very slow flushing, door to room was crooked & hard to lock the swing lock & only 1 bath towel(there were 2 people)
OUR FIRST night, My husband made a complaint of everything listed above. I went to front desk to ask for 3 towels, When asked what could be done for a better stay, he said if the showerhead and headboard could be fixed by next day then we would stay, other wise we would go somewhere else.
SECOND DAY we were gone all day, came back to find the showerhead & headboard had been fixed. No room service done.
THIRD DAY on our way out we asked if there was room service. She told us her room service person had done that yesterday - we never received room service yesterday. She said she'd get it taken care of. We came back later that day, she told us she had done the room service in our room. The sheets were changed, bed was made, trash emptied, furniture, sink & bathroom areas wiped down, shower was not clean because the no slip \"strips\" were dirty & the floors were not swept & mopped.
FOURTH DAY(check out day) I ask for toilet paper. Vacuuming of hall & stairs only done this day, she said owner was coming.
We will not be staying at any Red Roof Inn after this experience -- the worst ever of any motel we had stayed before.

Leisure Family

10/10

Exceptional

11 Nov 2025

Eva

Staff was very accommodating and friendly. Room was clean and spacious. Will be back next year

Friends_and_family Friends

4/10

Poor

09 Nov 2025

carol

breakfast was fresh but they ran out on one day. Had to wait for more food. Parking was fine

Friends_and_family Family

4/10

Poor

08 Nov 2025

Richard

We stayed at the red roof inn many times. It has gone down hill since 1-1/2 yrs ago. Never saw a vacuum cleaner, halls were dirty (downstairs) no pictures but had screws for pictures! Couldn’t open the shower, stuck at bottom. Shower dripped all day and night. Couple were fighting loud, every word was F. Husband called and the they came down and said hold it down. Same person was smoking in a no smoking building.
And the neighbor went to the wrong room but the door opened with her key! The woman in the room was frightened! I have pictures to show!

Leisure Pet

8/10

Excellent

02 Nov 2025

Lee

Parking was good.
We didn’t eat breakfast there, my hubby is diabetic and there aren't many sugar free choices.
Our first night there was no Hot water zilch,zero, nada. So freshing up from our drive in, wasn't going to happen .
They did help when our room key needed reactivated. It served its pupose we needed a place to sleep. Bed was comfortable enough.

Partner

8/10

Excellent

01 Nov 2025

kathryn

Room was clean, staff was friendly and helpful, breakfast wasn't mom's cooking but it was alright, locafioknwasn

10/10

Exceptional

29 Oct 2025

Lisa

Great place to stay. Friendly helpful staff. Great location.

Leisure Partner

2/10

Poor

26 Oct 2025

Gayle

Didn’t even stay a night at this hotel. Checked in looked at our room and was very disappointed with the condition of the hotel. Checked out and found a different hotel that was much cleaner. Wouldn’t recommend this hotel.

4/10

Poor

20 Oct 2025

Kurt

The staff was fine, and I had the same room that I enjoyed last year, but this year it had roaches. I had to bring my clothes home in trash bags, and throw my luggage away.

I also didn't realize that they're pet friendly, so there were dogs barking a lot. Some went on for hours, and others just while the people had them in the hall. They usually got quiet by 11:30pm.

2/10

Poor

20 Oct 2025

Rickey

Nose, bad beds, rude desk clerk.NEVER AGAIN WILL I STAY THERE!

Friends_and_family Family

8/10

Excellent

16 Oct 2025

James

Staff was friendly. Close to Walmart and shopping. Close to a lot of entertainment options.

8/10

Excellent

13 Oct 2025

Mildred

Yes

Friends_and_family Friends

4/10

Poor

12 Oct 2025

Carol

Our room did not have enough outlets that worked to charge our phones. The room smelled musty and moldy. I went to get ice from the machine and it wasn't working. The hallways were very hot. We had to ask for towels, because there was only 1 set.At one point we couldn't even get water. They said it was shut off. I was really concerned when we saw what looked like homeless people sitting outside and in the hallway. I arranged this trip for a girls weekend to celebrate our beating breast cancer. I spent a lot of money and not real happy with my stay. The staff was not the issues at all. Just the hotel itself

Leisure Family

10/10

Exceptional

12 Oct 2025

Randi

Red Roof is always a go to for us!

Leisure Family

8/10

Excellent

11 Oct 2025

Jane

After, they vacuumed the hall way, it was a nice hotel, the shower was good, would like to have walkin for a handicapped room.

Leisure Partner

2/10

Poor

11 Oct 2025

Melissa

Gross. Don’t stay here. We left and found another place to stay

Leisure Family_with_children

10/10

Exceptional

26 Sep 2025

Chad

Nice and quiet place to stay

10/10

Exceptional

01 Sep 2025

Stephanie

nothing to say

Leisure Partner

2/10

Poor

31 Aug 2025

waynette

The room was old, dark, and not clean. It smelled of mildew.

Leisure Family

4/10

Poor

17 Aug 2025

Kelley

The outside of the facility and lobby was very acceptable. The breakfast good, staff very accommodating. The downside however, was the cleanliness of the rooms. I didn't even make it into the first room because of 5 rooms with nonstop barking dogs and traveling with 3 little kids. The 2nd room, linens appeared filthy and stained, the 3rd room appeared better but floor was dirty as if walking outside barefoot. I asked for the room to be mopped and if done it wasn't well. I cleaned the area I allowed the kids barefoot. I without a doubt got what I paid for. The last thing was the horrible smell in the elevator. As a nurse thatthat tends to wounds that are nacrotic, it was very similar. Maybe a dead animal in the elevator shaft. I choose stairs with little children over going back in the elevator.

Leisure Family_with_children

2/10

Poor

15 Aug 2025

John

This was the dirtiest hotel I've ever seen

Leisure Family_with_children

2/10

Poor

12 Aug 2025

Carl

unclean and roaches

Leisure Partner

2/10

Poor

12 Aug 2025

Carl

first thing we noticed the floors look like they have not been cleaned since they were installed! second was roaches and this settled everything will not use them again.i understand pet frindly acommadations but controll your pets they barked all night and day guess the owners left them unatended

Leisure Partner

10/10

Exceptional

11 Aug 2025

Brenda

Staff was amazing! Beds were comfortable. Breakfast was ok. Would stay there again. Quite a few barking dogs in hotel though. Didn’t realize 1st pet stays free so lots of people with their pets stay there.

Leisure Family

10/10

Exceptional

10 Aug 2025

Gary

Excellent!!!

Business

6/10

Pleasant

05 Aug 2025

Elnora

It worked for our one night we needed to stay

Leisure Partner

8/10

Excellent

04 Aug 2025

Julie

Weekend Branson Trip

Staff was very friendly, lobby was clean and smelled nice, breakfast was good, had fresh HOT food, it could have been placed better for self-service (as had to keep going back and forth for items, if placed better would be more efficient), beds were on the harder side and wore down, pillows were every comfortable, air worked great, floor in room was dirty and lifting under the A/C, fridge in room worked great, vending machine food was stale and out dated, hallways were clean and smelled nice, elevator had a horrible smell but worked properly, parking lot was clean and easy to park in, pool only open 9a-9p (would have been nice to be open longer as after site seeing was back after 9pm so didn't get to utilize the pool but looked nice and clean. Overall, not a bad stay for the price, would concenter staying in the future if back in Branson.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Brendon

Good hotel for the price. My only complaints are the towels didn’t appear completely clean and there was one family with a dog that would not stop barking.

Self

8/10

Excellent

03 Aug 2025

Tony

Property as an older one, but was adequately maintained. There was an issue with toilet paper holder in bathroom and the shower had a drip. Overall, good enough for what was paid for.

Friends_and_family Family

2/10

Poor

01 Aug 2025

Harry

To Whom It May Concern,

When we reserved the hotel, we were looking forward to swimming in the pool. However, upon arrival, we learned the pool was closed for repairs. I requested a partial refund, since we had planned to stay for two nights. The staff refunded the full amount, which I thought was very generous. Please keep in mind that my wife and I are DEAF, and I expressed my thanks to him using sign language.

About 20 minutes later, the hotel manager attempted to enter our room without notice. Thankfully, we had the door locked with both the security guard lock and the deadbolt. He managed to slightly open the door and then used his hand to try to get our attention.

At that time, my wife was half-naked, fixing her hair, and she was terrified. She told me to find out what was going on. I tried to communicate with the manager using sign language, but he asked if we had packed up and were leaving the hotel. I was confused and said, “What? I don’t understand.” It seemed like a complete misunderstanding.

I told him to forget it and said we would repay for the stay — but I want to make it clear: we did not appreciate that he tried to enter our room without warning. That was a violation of our privacy and rights, especially after I had asked earlier whether the hotel provided ADA accommodations, and they did not.

2/10

Poor

27 Jul 2025

Yazmine

Beds was more like twin size instead of queen. Smoke detector kept going off for no reason and the front desk person never came when I called.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Rhonda

Fabulous stay 💜

Very friendly staff and the GM. Good hot breakfast. Pool very clean. The whole hotel was very clean and smelled so clean and good. The corridors was clean and vacuum. Will definitely go back. The pet free is first pet is free, second pet is 15.00

Friends_and_family Family

2/10

Poor

20 Jul 2025

Deana

Rooms were dirty, pool was closed the entire weekend we were there, keys kept stopped working had to have them fixed several times during our only 2 day stay. No wash clothes & only 2 towels in our room of 4 people, bathroom door did not lock, pop machine on site did not work we were told to go next door to another motel to get a soda, the backside of the motel always had a group of unsavory people smoking & drinking outside the back door, WOULD NOT RECOMMEND AT ALL!

Leisure Family

2/10

Poor

19 Jul 2025

Kurt

Towel rack fell of the wall. No closet in room. Both locks on door were broken and door was misaligned and hard to close. No ice bucket. Floors felt dirty. Elevator smelled of pet urine. TV was difficult to operate and kept turning off. No hair dryer . Walls were dirty and needed paint and cleaned. THIS PLACE IS A DUMP!!! The check in person said I was getting a good deal!! What a joke.

Leisure Partner

8/10

Excellent

17 Jul 2025

Jenefer

We really did not have many issues as we checked in late at night the day before our departure. Staff was welcoming and informative during check in. Unfortunately shower did not appear cleaned prior to use, would appreciate shower door mold to be cleaned, light in bathroom sink did not work. All in all, we slept well, breakfast was overcrowded and not enough seating for families. I did not appreciate the morning of check out the smell of marijuana lingering in the hall, even with the mask of spray, you could smell through it. Unfortunately lost my wedding ring during my stay, but management was open to looking for me and eventually returned to look myself. No luck. Definitely check out for something inexpensive!

Leisure Family

10/10

Exceptional

14 Jul 2025

Andrea

Big hot shower , Clean linens and comfy bed ! Staff friendly It was great . Thanks

Leisure Self

8/10

Excellent

10 Jul 2025

David

No comment

Leisure Family

8/10

Excellent

08 Jul 2025

Starla

Don’t judge a book by its cover

As a human being I was quick to judge a book by its cover but I really got to know the story behind the new owners. They had only been there 5 days and seen the husband and wife interacting with the guest and staff. and to my surprise I seen the wife working alone side of the staff cleaning and maintaining their new property. My room was very clean and I’m glad we stayed nothing but pure friendliness that came from the heart. I wish them nothing but good blessings. Thank you for making my family feel comfortable

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Lois

We appreciated the clean rooms, good mattresses, and friendly, accommodating staff.

10/10

Exceptional

06 Jul 2025

Irish

Good experience

Appreciate the pool being open 24/7! Kind owners

10/10

Exceptional

05 Jul 2025

Jimmy

The customer service they provided is excellent and very clean and a friend place

Leisure Self

6/10

Pleasant

03 Jul 2025

Jacob

Beds were dirty, pool was closed and wouldn't give me a reason. Dogs barking in rooms all night. People loitering in parking lot.

Leisure Friends

4/10

Poor

02 Jul 2025

Brittney

Room smelt like febreeze and wasnt even clean when we went to check in after 3 p.m. did have breakfast but not much. They have extended stay people there that hang out in the back of the hotel, doesnt feel very safe

6/10

Pleasant

29 Jun 2025

yuritzy

The beds were uncomfortable very loud and smoke detector went off and front desk told us to change the battery ourselves.

Family

8/10

Excellent

27 Jun 2025

Cynthia

N/A

Leisure Family

4/10

Poor

22 Jun 2025

Jennifer

The room was nothing like it showed online. It was dirty, pool broken, no wifi.

Leisure Family

10/10

Exceptional

22 Jun 2025

Brittany

The manager was so nice and worked hard the whole time we were there

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

Blair

Everything in the room was clean and comfortable. The elevator didn’t always work quickly and had no air so it smelt musty. There was a homeless group staying in the parking lot and that worried me leaving my vehicle out there. The staff was nice and friendly though.

Partner

4/10

Poor

15 Jun 2025

Dusty

When checking in, the front desk said they had a hard time finding us a room. They said my reservation wasn't guaranteed because I wasn't paying guest because I selected the book now, pay later option. Finally got our room key and the door was to the room was open. They hadn't even started cleaning it yet so we couldn't drop off our bag before we left for our concert. We got back to our room at 1:30am. It was hot and humid because they didn't turn the AC on so the sheets were damp. The comforter was stained and had hair on it. I was barely footed before getting into bed and ended up with hair and debris on the bottom of my feet. Someone in a room close to us had what sounded like a large dog, and it barked every time it heard something so it took forever to go to sleep. The same dog woke us up at 7:00 barking.

Partner

6/10

Pleasant

08 Jun 2025

David

I kill 1 roach in restroom. Toilet paper holder was fall off. When we leave for events, I put maid service hang on door. And maid never come to clean reset bed. After we return from events. Kind in disappoint in their service. That all I say.

Friends_and_family Family

4/10

Poor

06 Jun 2025

Crystal

Bad

Hotel stay was ok. Pool was broken. We were inly allowed 4 towels a day snd we had to return them every day to get 4 more. Several people lived in the motel snd would set out back and watch you every time you went in or out. They bummed cigarettes off people and they were smoking pot at dark out back of the motel

Friends_and_family Family

6/10

Pleasant

06 Jun 2025

Judy

Room small. Leak by air conditioner. Staff friendly

Leisure

10/10

Exceptional

02 Jun 2025

Carrie

I enjoyed my stay. The staff was great. Breakfast was great. The only issue was the lights in the room need to be fixed. But I informed the person working.

Leisure Partner

10/10

Exceptional

29 May 2025

Connie

The property is located off the main drag. Quite not alot of traffic. Breakfast was quick and easy.

Leisure

10/10

Exceptional

24 May 2025

Leslie

5 star service

Leisure Friends

4/10

Poor

13 May 2025

Verified traveler

Disappointed

We have stayed here before and not had any problems. We come to Branson often and decided to stay here again because of the no fee for pets. Apparently the place had been sold and is being run by different owners.This stay was uncomfortable. When we got to our room the odor in the room smelled of b.o.and was strong. We almost thought the smell was coming from the sheets on the bed! The sheets looked clean tho.
The first trip to the bathroom and the toilet wouldn't flush. They had to go buy a plunger because they couldn't find one. Problem solved, but then the TV wouldn't work. We were told the maintenance guy had already left for the day. The girl from the front desk offered to comp us for the night (we had reserved for 3 nights) and offered us a different room after we had everything unpacked. So, we had to repack everything to move to the new room. We were exhausted and just wanted to rest and go to bed. The next day our card key wouldn't work to get into our room. Apparently it had been shut off because someone thought we were still in the original room.Come check out time I asked about being comped for the first night as we were told we would by Angie. We were informed they didn't do that and Angie had no power to offer that and were told we would have to contact the gm. This stay was such a headache we won't be back.

Partner

10/10

Exceptional

28 Apr 2025

Natalie

Real easy to get to and from the Landing and you’re right by 2 mini golf places! Breakfast was great rooms are clean and nice.

Friends_and_family Family