Galanthus & Spa

Andorra , Andorra
VALL D'INCLES CANILLO, Carretera General Francia Km 18
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50 reviews shown

10/10

Exceptional

10 Mar 2025

Emma

We loved the deluxe room, it was great for 2 adults and 2 teenagers.

Leisure Family

10/10

Exceptional

05 Feb 2025

Lee

Great hotel with fantastic staff ideal for ski trip

Leisure Friends

10/10

Exceptional

22 Feb 2024

Verified traveler

Solo ski trip

Very convenient hotel to the ski slopes with ski lockers and free shuttle to the lifts. The breakfast was very tasty with many choices. The staff was very friendly and courteous.

Self

10/10

Exceptional

14 Apr 2023

Cesar

Great place and near from the Soldeu Gondola. Free parking on the street available and good restaurants nearby. Staff quite friendly with some exceptions in the breakfast area.

Leisure Friends

10/10

Exceptional

27 Feb 2020

Istvan

Excellent food and service

Excellent food (breakfast, dinner), everybody is very kind and helpful. Nice spa with gym and sauna.
They even prepared breakfast for us on our check out day because we had to leave early.

Friends_and_family Family

8/10

Excellent

26 Jan 2018

ian

Hotel close to slopes

Great hotel, nice breakfast and evening meals.
Shuttle bus regular and reliable to slopes
Lovely view down mountain from recieption
WiFi very poor for those Netflix junkies

10/10

Exceptional

06 Feb 2017

Verified traveler

High Standard Hotel, Clean and Comfortable

This is my second stay at this hotel and it's very clean, comfortable and relaxing. Everything is of a very good standard.
The staff are always happy to help. The spa is also very nice and very welcome at the end of a days skiing.
A couple of things would make it better. 1) A Hot Coffee or Tea. The coffee machine at breakfast only produces drinks that are not that hot. So if you add milk the temperature becomes luke warm. So take your own kettle for your room as they don't provide this. 2) The food could be a bit better but you can go into Soldeu for a wider choice.
It's about a 10-15m walk into Soldeu so may not be close enough for some people.

Family

10/10

Exceptional

13 Jan 2017

Anthony

First ski holiday

Although the hotel is a 800 yard walk up into the resort it was more than worth it on the odd occasion we had to. The hotel is excellent value with staff who can't do enough to help you enjoy your stay. A courtesy bus runs you back and too too the gondola during the day and there's a lovely spa in the hotel to relax those aching joints following a day on the slopes. Breakfast is fine as is the hotel bar. The whole hotel is immaculate in its cleanliness and I heard no noise during my six night stay. I will definitely stay there again

8/10

Excellent

02 Apr 2016

Andrew

Small friendly boutique style hotel

boutique
Boutique style hotel was cleaned modern & all staff friendly and helpful.
The buffet Breakfast is catering for both cold continental & cooked English.
The buffet evening meal was good value with quite a good choice of different dishes.
Hotel spa was just perfect for relaxing & recovering after a hard days skiing, really recommended.
Hotel is located on the outskirts of Soldeu, approx 10 to 15 mins walk to restaraunts & bars.
Pre bookable free mini bus runs very 10 mins from the hotel to the Soldeu ski lift station, is very efficiently run.

Family

8/10

Excellent

04 Mar 2015

Verified traveler

A good 4 star hotel

We enjoyed our stay at the hotel. Rooms were comfortable, a good selection for breakfast, a welcome spa after skiing and helpful facilities like ski lockers and mini bus transfer to the slopes.

8/10

Excellent

22 Feb 2015

Carlos

Let down slightly by cold food

A friendly, stylish and modern hotel. The hotel provides a free shuttle to/from the Soldeu gondola and chair lift, may on the review sites complain that you have to book your shuttle time but this is probably a good idea to stop people pushing in. Although the hotel provides a ski room we rented a locker (10 € / day) next to the gondola so we could walk back to the hotel (10min downhill) after some après in Soldeu in comfy shoes.

Hotel provides a buffet breakfast and dinner, the chef obviously puts allot of work into presenting an extensive range of good quality food but like other reviewers this is let down as it is not very hot. We think a the combination of the hotplate and china dishes are a bad design and the hotel needs to add hot lamps above some of the dishes.

Partner

8/10

Excellent

09 Feb 2015

Verified traveler

Very nice and excellent value

Breakfast was a little disappointing but the dinner was very good. Location a little way from the centre of Soldeu but good shuttle service.

Partner

4/10

Poor

16 Dec 2014

Dmitriy

OK rooms, unusable internet, horrible food

summary: this \"4 star hotel\" does not compare to the 4 star hotels I have previously stayed at in Andorra La Vella such as Holiday Inn, Arts Hotel, etc. Some aspects would qualify but in general it's more like a 3-star property.

Location: it's 2km from the ski slope, you have to go uphill. Unless you are very strong and determined, and enjoy walking long distances in ski boots, you will need to use your car to go to the slopes. This can be a real issue if it's been snowing, as the uphill drive is difficult or impossible without chains (it's a 9% grade), and there is only one parking at the ski station, it's underground, and you can't enter it with chains on. I'm not sure if you enjoy mounting and dismounting chains twice daily just to drive 2km, probably, this is not fun.... you can leave the car at the hotel, and use the shuttle, but you have to reserve in advance the timeslots, and it fills up (if you're running late, you could get left). also the shuttle in the afternoon only runs from 3:30PM on, so if you are tired skiing earlier, you are also stuck. if you leave the car at the hotel you may still have to deal with the chains problem because their underground parking is across a snowy bridge, and down an icy ramp, and how are you going to get down or up this ramp without chains, and then you can't have chains on inside the parking. You can try to leave the car on the bridge with chains on, if there's room (which is free), but if you're unlucky and it snows you could get

10/10

Exceptional

22 Aug 2025

Didier

Hotel agréable

Un accueil trees chaleureux, des hôtesses très aimable ( parlant espagnole, francais et anglais ), le chambre est grande et spacieuse, la salle de bain tres propore , un grand ecran dans la chambre, le room service assez rapide ( payant 8€, mais avec possibilité de descendre pour aller récupérer sa commande , donx ca depend de chacun ), le spa est légèrement petit mais très agréable ensuite dommage qu'il y ait la climatisation dans le spa , parce que quand on sort de l'eau il fait vite frai ... , l'eau du bain a remous est chaude c'est fortement agréable.

Partner

10/10

Exceptional

19 Aug 2025

Marc

Fantastique, hôtel irréprochable. Le personnel et la literie au top !

Partner

4/10

Poor

13 Jul 2025

Jean-Christophe

Très moyen, pas au niveau d’un 4 etoiles

Interrupteur HS, poignée porte vitrée cassée, 1 seule bouteille d’eau pour 2, TV ne fonctionne pas… 15€ pour un parking hyper étroit et difficilement accessible… impossible de se garer devant l’hôtel pendant notre enregistrement… heureusement les employés sont très serviables et le buffet très correct. Impression générale très mitigée…

Friends_and_family Friends

10/10

Exceptional

26 Jun 2025

Sabine

Nous avons trouvé plus de fraîcheur après un sejour en vallée

Partner

8/10

Excellent

22 Jun 2025

Jean Pierre

Bien mais des choses à améliorer

L'hôtel était très bien, literie parfaite et les lieux très propres.
Dommage que nous ayons eu à régler 9 euros supplémentaires par personne pour accéder à l'espace spa ce qui n'était pas indiqué lors de la réservation.
De plus notre chambre etait située juste à côté de l'espace jeux pour enfants, billards etc...
L'hôtel n'etant apparemment pas complet j'ai trouvé cela un peu dommage ...

Partner

10/10

Exceptional

25 Mar 2025

Augusto

Voltaria a me hospedar lá

Local ótimo e prático para esquiar. Café da manhã excelente. Locker para equipamento gratis.

10/10

Exceptional

14 Mar 2025

alvaro jose

El lugar cuenta con todas las comodidades! Transporte al centro de esquí, excelente desayuno y por sobre todo la atención del personal en todas las áreas del hotel es para destacar!

Leisure Family_with_children

10/10

Exceptional

09 Dec 2024

Luis

Muy recomendable

Excelente hotel, pero lo mejor es el *excelente* personal que tiene.
Trato muy familiar, empatia y cariño total.
Buenas habitaciones.
Un hotel para volver , sin ninguna duda.
Muy recomendable.
Excelente cocina

Friends_and_family Family

10/10

Exceptional

23 Sep 2024

Manuel

Hervorragendes Preis Leistungsverhältnis, super freundliches und hilfsbereites Personal. Kleiner aber feiner SPA Bereich. Wir kommen wieder!

Leisure Partner

10/10

Exceptional

13 Sep 2024

Miguel

Volveremos

Buen hotel , habitaciones confortables, muy buena ubicación, trato del personal excelente

Partner

8/10

Excellent

09 Sep 2024

Lourdes

El hotel está muy bien, pero aunque el desayuno bastante bien la cena no era muy variada

Leisure Friends

10/10

Exceptional

04 Sep 2024

Pascal

Rien à dire tout est parfait dans cet hotel

Partner

8/10

Excellent

02 Sep 2024

Jose Angel

Destaco al personal de cafetería, extremadamente amable.
Cena y desayuno de buena calidad.
Las instalaciones están bien, nuevas y limpias, pero poco o nada aisladas.
Pedí una cama doble y a pesar de estar confirmada, me dieron una habitación con dos camas.
No me dieron opción de entrar en la habitación hasta 45 minutos después de la hora indicada por ellos

Leisure Partner

10/10

Exceptional

15 Aug 2024

Daniel

Muy buena atención, muy tranquilo para desconectar.

Leisure Partner

6/10

Pleasant

09 Aug 2024

RGS

Mwah, slechte ervaring

Als je bij dit hotel gaat boeken moet je rekening houden met erg slechte/geen parkeergelegenheid. Het ontbijt is eentonig en weinig variatie. Elke dag dezelfde eetopties en het enige dat elke dag varieert is het verse fruit: meloen, ananas, sinaasappel en kiwi. Brood en banket is elke dag hetzelfde net als gebakken ei en bacon.
De kamer was erg klein, zonder airco en een erg smalle ruimte om te lopen; op je kamer verblijven als het weer niet meezit is geen optie. Geen aanrader.

Partner

10/10

Exceptional

18 Dec 2023

mourade

very service oriented hotel!
will come back again.

Business_and_leisure Family

8/10

Excellent

08 Aug 2023

didier

Excellent

Leisure Partner

8/10

Excellent

24 Jul 2023

ferran

Todo bién. El buffet de la cena pobre.

Leisure Family

8/10

Excellent

22 Jul 2023

Verified traveler

Chambre spacieuse,belle salle de douche ,vue sur les montagnes et aussi sur la route.La réservation ne comprenant pas le spa, nous avons donc pris 2 entrées, je recommande car très relaxant. Le buffet du soir,moyen car les plats sont à peine chauds .
Bon accueil général

10/10

Exceptional

07 Mar 2023

Johan

Excellent ski hotel for family with(out) kids!

Nice comfortable hotel with convenient shuttle service (although just 500 meters). Room was spacy and restaurant was nice and convenient with kids. Spa was a bonus!

Friends_and_family Family

6/10

Pleasant

20 Dec 2022

odile

Chambre petite; buffet très peu fourni le soir
Spa au top
Propreté des locaux ; personnel très sympathique et très reactif

Leisure Partner

10/10

Exceptional

18 Aug 2022

Thierry

Très bon séjour

Séjour très agréable surtout le fait de pouvoir profiter du SPA, HAMMAN et SAUNA après les marches en montagne.
Déjeuner très copieux et complet.
On n'a jamais diner à l'hotel car nous avons préféré aller dans les restaurants de Soldeu

Friends_and_family Friends

8/10

Excellent

06 Aug 2022

jean-marc

Hotel agréable

Hotel sympathique, accueil et personnel agréable, petit bemol sur l'absence de parking en dehors de celui de l'hotel facturé en supplément et sur la restauration un peu chère pour un buffet classique.

Partner

4/10

Poor

27 Jul 2022

VINCENT

Tres moyen

Pas de clim donc il faut choisir entre avoir chaud ou le bruit de la route

Friends_and_family Family

6/10

Pleasant

28 Dec 2021

Diego

Mais ou menos…

Não havia estacionamento, os serviços como café da manhã e spa pediam para agendar com antecedência e não tinham muitos horários disponíveis

Partner

10/10

Exceptional

27 Aug 2021

Verified traveler

Convenable

Bon séjour
Jolie hotel bien placé
Petit déjeuner correct
Spa hamam et sauna en panne, sur réservation mais pas préciser sur le site
Beaucoup de bruit le soir cuisine au dessus de la chambre

Friends_and_family Family

6/10

Pleasant

19 Mar 2020

Claudine

Hôtel agréable. Mériterait d'être rénové.

le personnel et le service très professionel.
L'hôtel ne mérite pas 4 étoiles. Les chambres, les fenêtres: aucune isolation. l 'eau ruisselle sur les vitres et le long du mur tapisserie et au sol. Rideaux noirs de moisissure. Douche à rénover.Structure Spa besoin aussi d'une bonne rénovation (carrelage se décolle et jets jacuzzi cassés. dangereux ). Malgré tout hôtel agréable et très bien situé.

Friends_and_family Family

8/10

Excellent

15 Feb 2020

Verified traveler

Trevlig personal synd att spa inte var öppet dagtid

Friends_and_family Family

8/10

Excellent

11 Feb 2020

Gabriela

Hotel Galanthus :-)

Var bara där en natt och min upplevelse var bra.
Kommer att komma tillbaka.

Friends_and_family Friends

10/10

Exceptional

06 Jan 2020

alain

Très bon we

Utilisation du centre aquatique
Participation à la soirée de la Saint sylvestre
Très très bons moments, cadre agréable, personnel accueillant, professionnel
Très bonne adresse

Friends_and_family Family

6/10

Pleasant

04 Jan 2020

Verified traveler

Le parking n’est pas pratique
Le buffet pas bon
Équipements moyens

10/10

Exceptional

03 Jan 2020

Verified traveler

Agradable y muy buena atencion

Muy agradable, bien situado con muchas facilidades para subir a pistas. La atención a los clientes es espectacular.

Partner

4/10

Poor

08 Dec 2019

Verified traveler

La calefacción se paraba sola la comida normal nada del otro mundo y el wifi peor imposible

Leisure Partner

8/10

Excellent

19 Jul 2019

Verified traveler

Nice buffet dinner, and a very nice \"crew\" in the restaurant!
The spa was a bit disappointing. Noisy, dark, actually a little cold despite the fact that it was very hot outside.

Partner

10/10

Exceptional

14 Jul 2019

yvonne

Reposant et cocooning

Installation dans notre chambre très confortable avant d’aller se détendre au spa.
Petit déjeuner buffet copieux avec du personnel attentionné comme à l’accueil d’ailleurs. Un seul bémol peut être : l’hôtel mériterait un vrai restaurant pour dîner plutôt qu’un principe de buffet.

Partner

8/10

Excellent

03 Jul 2019

carme

Estube con mi familia, estupendo hotel repetire en cuando pueda. 👍

Family

8/10

Excellent

06 Aug 2018

Cristelle

Très bel endroit