Name: Ski Plaza
Address: Carrer Prat Del Riu, S/N, Canillo, AD100, AD

10/10

Exceptional

15 Feb 2026

roberto

Good stau

10/10

Exceptional

20 Dec 2021

Tracey

A great stay.

This hotel has a great feel. Big, warm and comfortable rooms. Super clean, the entrance and reception smelt amazing. We didn’t use the facilities as it was a short stay but I would certainly go back with more time. Lots of shops and restaurants around. A great stay.

Partner

10/10

Exceptional

19 Dec 2019

francisco j

Remendado para viaje Familiar

Excelente en todos los sentidos, alojamiento en habitación tipo duplex. Buena variedad y calidad en el desayuno. Incluyen descuentos en entrada a la pista de patinaje que está frente al hotel. Definitivamente vamos a repetir

Friends_and_family Family

10/10

Exceptional

11 Mar 2019

Verified traveler

The dinner could be better, in fact years ago it was amazing

Leisure Family

8/10

Excellent

04 Mar 2019

Verified traveler

This is a nice hotel in Canillo. We stayed here for 6 nice while skiing. We we first put it a top floor room, which while nice, was quite small and impractical with sloping a sloping roof which caused a few bumped heads! The water pressure was also terrible so far up the building. We mentioned this to reception and they were absolutely fantastic with helping us to another room which was brilliant. The breakfast was good and it’s an easy 5 minute walk from the ski lift.

Leisure Friends

10/10

Exceptional

11 Feb 2019

Verified traveler

Lovely hotel enjoyed our stay good location would go back

Leisure Family

10/10

Exceptional

07 Feb 2019

Verified traveler

Nice Hotel very good location for gondola etc. Nice café close by called jimmys

8/10

Excellent

22 Jan 2019

Priya

Perfect location for skiing! Buffet for breakfast and dinner is excellent. Much better than expected and so much choice and variety every day. Great staff, lovely bar, parking right next to hotel.
Only downsides, were twin beds put together rather than queen/double and noise in the corridor very night quite late by guests coming or leaving.
Would stay again, highly recommend for good value!

10/10

Exceptional

06 Mar 2018

Andrew

Great Hotel

Best breakfast at a hotel ever, Amazing bath tub but terrible shower, and the bath for some reason stank of sulphur

10/10

Exceptional

11 Feb 2018

Verified traveler

Ski hotel

We were given a room in the front of the hotel. There was a lot of road noise. The bus stop is right by the hotel. There are restaurants and food markets near by. The ski lift and rental shop are about a 5 minute walk. The town of Canillo is between Encamp and Soldeu. Canillo elevation is 1500m or 5000ft. We had problems sleeping due to the elevation.

Family

4/10

Poor

03 Aug 2017

Chris

Hotel needs AC it's 90 deg in August in Andorra. Had to have the windows open and tolerate noise all night. Not a great experience at all.

Partner

10/10

Exceptional

10 Nov 2015

Alexei

I wish to stay longer

It was one night stay on our road trip, we did not know what to expect, but everything was beyond expectation. We wish stay there for another night or two.

Partner

8/10

Excellent

10 Mar 2015

Hiu Yan Lowell

I feel really sick to stay in the smoking room.

The smoking room make me feel i am in the toilet for the first 2 days, actually, i didnt remember i have required a non smoking room or not, so the smell really make me sick. especially it mixed with the air fresheners. Apart from that, everything is very good, nice and friendly staff and the room is really clean. and the location is very good too.

Family

4/10

Poor

04 Nov 2011

MARK

Hotel Ski Plaza Canillo ANDORRA

The biggest disappointment is that this is shown as 5* hotel. No way. We are physically able, but no one to help carry luggage to our rooms. If you pay a 3* price and think in terms of a 3stars then the hotel is acceptable. Decor is tired, the bar is totally unusable if you are a non smoker. We had a problem with a barking dog on our corridor which to be fair was dealt with within 5minutes of complaint, but really it wouldn't be a problem if dogs weren't allowed in a building designed for accommodating
human beings.
The parking arrangements were unsatisfactory with a credit card type ticket to a parking area(not very secure)across the road. One time the entrance machine consumed our ticket which
required nearly 15mins for car park operator to arrive.
Worse was a 10minute delay on departure because the exit barrier didn't recognise our ticket.
The best part of the hotel was undoubtedly the restaurant with a very fine buffet Sunday lunch(and we turned up at closing time)and super enormous variety buffet breakfasts.

10/10

Exceptional

26 Dec 2025

raul

El personal muy agradable , bien situado y perfecto para pasar unas Navidades familiares

Leisure

4/10

Poor

17 Mar 2025

Verified traveler

Mala atención al cliente. Viaje de una noche.

El trato de la recepcionista ha sido desagradable, sì bien hemos llegado pasadas 21:00( exactamente a las 21:22) y dedicamos tiempo a ducharnos tras la jornada de Ski y el apreski, a las 22:30 aprox, intentamos contactar con recepción a través de la línea telefónica (num 9 como nos indicó) el teléfono no funcionaba, además a esa hora ya no había servicio de Room Service y tampoco ofrecieron ayuda/alternativa para que encontráramos algo para comer. Mala atención. El resto, un hotel bien para ir a esquiar.

Partner

10/10

Exceptional

21 Feb 2025

Anna

Utmärkt hotell nära liften med god service samt re

Trevlig personal med suveränt bemötande! Rent och fint hotell. Vi bodde i juniorsuite 4 personer vilken var bra med mycket plats för alla saker som man har på skidsemester.
Bra frukost. Kvällsbuffen var bra, men ljudnivån mycket hög.

Friends_and_family Family

6/10

Pleasant

03 Nov 2024

Monique

Hôtel correct

Chambre très correcte et propre
Literie confortable
Par contre l’isolation entre les chambres n’est pas très bonne!
Restaurant fermé ce jour là mais possibilité de restauration à proximité
Grand buffet de petit déjeuner varié et excellent

10/10

Exceptional

13 Dec 2023

Francisco

Es siempre un placer alojarse en el Ski Plaza. Te hacxen sentir como en tu casa de la montaña.
Gracias a todo el equipo,
Ah, y las fondues de la Fonclette son deliciosas, igual que las ensaladas !

Leisure Family

10/10

Exceptional

10 Dec 2023

Mundo de Niel y Emma

A destacar la atención del personal un 10, sin duda volveremos en cuanto podamos, muchas gracias

Leisure Family_with_children

10/10

Exceptional

26 Aug 2023

Jose Luis

Muy bien todo, céntrico bien comunicado, personal muy agradable

Leisure Partner

8/10

Excellent

18 Aug 2023

Catherine

Hotel tres propre,agreable
Personnel tres accueillant, souriant profeßionnel

Leisure Partner

8/10

Excellent

18 Aug 2023

Corinne

Très bon hôtel

Petit-déjeuner fantastique !!! Accueil parfait avec offre boissons arrivée et départ. Juste un bémol pour bruits le matin sous les fenêtres des paysans et tracteurs

Partner

6/10

Pleasant

02 Nov 2022

Carlos

El alojamiento si, la recepción no

Leisure Friends

10/10

Exceptional

27 Aug 2021

M A

Calidad-precio de 10.Muy tranquilo,buena ubicación

No era la primera vez que nos alojamos en este hotel.
Buena ubicación, mucha tranquilidad.Colchones muy blandos , pero cansados de las caminatas y la tranquilidad que se respiraba, nos dejó descansar muy bien.Calidad-precio de 10.Sin duda repetiríamos.Las habitaciones daban a la parte de detrás.No utilizamos el restaurante del hotel .

Friends_and_family Friends

8/10

Excellent

17 Aug 2021

Verified traveler

Pretty good

Quiet hotel. The ski starion in summer does not offer much chouce to eat. The restaurant is decent.

Friends_and_family Friends

6/10

Pleasant

17 Aug 2021

M Pilar

El hotel es de una nota de 6 para un cuatro estrellas
A tener en cuenta que no hay aire acondicionado.
Los colchones muy blandos.
Habitaciones limpias.

Partner

10/10

Exceptional

12 Jul 2021

ALBERTO

excelente

Excelente calidad-precio y amabilidad del personal

Partner

2/10

Poor

30 Aug 2020

Alban

Hotel de passage

Hotel bien situé.
Litterie très bonne.
Chambre propre mais très petite.
Pas de parking dans l hotel
Le SPA est fermé contrairement a ce qui a été dis par téléphone lorsqu on appelle l hotel.
Il n est pas à niveau d un 4 étoiles (bien en dessous)

Business

2/10

Poor

22 Aug 2020

daadoua

Bof sans plus !

Trop bruyant @niveau 3*

Friends_and_family Family

6/10

Pleasant

20 Aug 2020

Jon

Habitación limpia y espaciosa con un baño completo con bañera.
Los servicios de hotel estaban completamente adaptados a las exigencias sanitarias por lo que daba mucha tranquilidad.
En cuanto a las comidas, bastante pobres en cuanto calidad y cantidad. No están a la altura de la categoría del hotel.

Leisure Partner

10/10

Exceptional

31 Dec 2019

sergio

Todo muy bien.

Friends_and_family Friends

8/10

Excellent

30 Dec 2019

Marcelo

No último andar os apartamentos tem o teto inclinado o que reduz o espaço útil e pode causar acidentes e desconforto.
No entanto o atendimento foi excelente por todos os funcionários, comida muito boa.

Friends_and_family Family

8/10

Excellent

06 Feb 2019

Verified traveler

Helt Ok Fine skiopplevelser i Andorra for hele familien

2/10

Poor

04 Apr 2018

Rafa

No volvere

No es un hotel de 5 estrellas. Dormitorios pequeños, viejo, calefaccion agobiante, te reciben con agua,comidas gustitas. Hotel de 3 como mucho

Partner

10/10

Exceptional

25 Jul 2016

Verified traveler

En perle i nydelige Canillo

Hotellet er et utmerket sted å bo i nydelige omgivelser. Liten by, men bare 15min med bus til hovedstaden med fantastisk shopping. Godt utgangspunkt for fantastiske fjellturer på sommeren. Rent og ryddig. Veldig hyggelig betjening. Egen restaurant med buffet til frokost, lunsj og middag. God mat og utvalg bortsett fra noe lang koketid på pasta. Gode spisesteder også i nærheten av hotellet. Koselig bar.

Family

10/10

Exceptional

13 Apr 2016

Sergio

Hotel excelente para Grandvalira

Family

8/10

Excellent

06 Jan 2016

Verified traveler

Muy recomendable

Personal perfecto

Family

8/10

Excellent

03 Jan 2016

Jessica

Super en général

Super séjour de 4 nuits bémol nous étions en couple et nous avions eu deux lits de 1 pers rassembler mais a peine nous bougions ils s'écartaiént.
salle de bain propre avec une super qualité de linge de bain à notre disposition
Buffet de buffet du réveillon de noël extras et Buffet petit déjeuner pas mal avec beaucoup de choix
En extras nous avions prit un massage en duo pour le prix pas super on avait plus l'impression que nous nous faisions caresser au lieu de masser.
Qualité du spa moyen.

Partner

10/10

Exceptional

09 Dec 2015

Felipe

Recomendable y acogedor ⭐️

Trato muy correcto, hotel muy bonito, sus instalaciones muy confortables, totalmente recomendable.
Lo único q nos desilusiono fue el spa, bastante pequeño y tan solo un jacuzzi en el que cabian 2 personas, no obstante repetiremos

Partner

6/10

Pleasant

18 Nov 2014

Verified traveler

ESTANCIA EN SKI PLAZA

La bañera era de hidromasaje pero al ponerlo en funcionamiento el agua que salia estaba sucia y con olor a podrido y el radiador hacia muchísimo ruido, por lo tanto era difícil dormir.

Partner

8/10

Excellent

04 Nov 2013

Constant

Lits confortables

Bel établissement. Rien à redire sur le confort. Juste un peu bruyant: valises qui roulent dans les couloirs, gamins qui braillent avec des déguisements spéciaux Halloween. Le personnel est sympathique, discret et efficace. Peut--être un effort à faire sur le mobilier et la déco. Excellent séjour.

8/10

Excellent

17 May 2013

daniel

Chambre confortable

Le personnel est attentionné; super buffet au petit déjeuner! dommage que la piscine était hors de fonctionnement. Attention tous les emplacements de voitures sont payants , il faut donc stationner derrière l'hotel, sous un préau et c'est gartuit.

10/10

Exceptional

16 Nov 2011

Trinidad

Hotel Ski Plaza - Excelente

La experiencia en el hotel no podría haber sido mejor.
Trato amable del personal de recepción, proporcionándonos información turística de la zona.
Habitación bonita y amplia, con vistas a las montañas.
Buffet de gran variedad, calidad y abundante.
Correcto Centro de Spa
Servicios de gran calidad\"