Arbre de Neu

Important information

• Property Alerts

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

  We have included all charges provided to us by the property.

• You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Special Instructions
  The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
• Minimal age
  18
• Optional fees
  • Fee for continental breakfast: approximately EUR 9 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 18

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  Portuguese

  English

  French

  Spanish

  Catalan

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