Roc Blanc

8/10

Excellent

28 Dec 2025

Vince

Overall, enjoyed our stay at hotel. Room had nice mountain view and was clean with comfortable bed. A bit awkward room configuration & a bit cramped for 3 day stay. Good location for walking with access to shops & restaurants. Onsite restaurant not accessible without reservation over holidays - would’ve been great to know that when booking.

Partner

10/10

Exceptional

13 Dec 2025

andrew

The service was awesome. TV with cast play, towel warmers, amazing view of the city/mountains. They provided a crib for my daughter and bottle water when we needed. They will ensure a taxi whenever you need it.

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

George

Excellent hotel.
High quality breakfast

Leisure Self

10/10

Exceptional

09 Nov 2025

Kris

This was a great place. We loved the location. The staff was very friendly. The price was great. Everything about this place was great.

Leisure Family

10/10

Exceptional

17 Oct 2025

Robert

Lovely location located in the centre of Andorra la Vella. Great size of bed and room and very clean!

Partner

8/10

Excellent

06 Oct 2025

Vane

El parking es de pago, pero al final vale la pena pagar. Los empleados muy amables dispuestos a ayudar.
La habitación está bien quizás algún detalle más que le faltaría cuidar a la hora de la limpieza.
Ubicación ideal si quieres comprar y no coger el coche super cerca del caldea y otras áreas.

Leisure Partner

8/10

Excellent

14 Sep 2025

Lionel

Parking

Leisure Family_with_children

6/10

Pleasant

30 Dec 2024

Jill

This hotel is so-so. It is dated and in need of renovation. The \"spa\" pool is really dated complete with mirrors from the late 70's/early 80's and a mural. The bathrooms in the pool area are unsightly. Our room had a great view and terrace, but the bed was uncomfortable, the linens were okay, but the decor was very dated. The massage staff, however, were excellent. Unfortunately, navigating the rest of the staff was very difficult unless you speak Catalan - which we do not (English, French, and a tiny bit of Spanish). Although the property advertises parking and valet, it was nonexistent. Same is true for \"room service\" which was a dicey proposition. The location was terrific and right in the heart of the shopping district and dining. The walk is about 2 blocks to Caldea.

Business_and_leisure Partner

8/10

Excellent

26 Dec 2024

Beatrice

Family holiday!

Really good located hotel in the middle of Andorra. Big rooms and big toilet, with shower and also bath tub. Pet friendly! Which makes it easy for a family holiday :)
Great customer service too! Really helpful

Friends_and_family Family

4/10

Poor

02 Dec 2024

Sarka

Terrible customer service, you ask for extra things or help and they never deliver!
The only two starts are gave to his rating is one for a view to mountains from Superior room only, and closeness to shopping/restaurants.
The spa/ swimming pool is for 24 euros per person even for hotel guests!
This should be for free or low fee with access of 1h for hotel guests!
We didnt go to the restaurant.

Leisure

6/10

Pleasant

30 Nov 2024

Elizabeth

Our maid was AWESOME!!! The rest of the the facility could definitely use an upgrade! I felt like I was in the 1960s and not in a good way. The room was rather hot. I cannot figure out how to use the heater or the air conditioner. If we left the door open, it smelled like exhaust fumes. This was a no-win situation. We got there a few minutes before check-in and the way to leave. Our bags was not fully explained. And we were never offered our two free drinks per day.

Leisure Partner

10/10

Exceptional

13 Oct 2024

christine

very good hotel . excellent area . staff very nice and professional .

Leisure Family

10/10

Exceptional

08 Sep 2024

JOSE DANIEL

The personnel is very polite, and the hotel is very Well Kept.

The location is great, with easy access to everywhere.

Overall. It has been a great experience

10/10

Exceptional

06 Jun 2024

Justin

Helpful staff and great location

Great staff and location. We lost a set of AirPods in our room and they went above and beyond to find them for us.

The location is central and there is parking underground.

Partner

10/10

Exceptional

11 Jun 2023

Oana

Amazing stay, excellent customer service, perfect location, vallet parking, the best massage ever and welcome with cava. We had an incredible time and hopefully come back

Leisure Partner

10/10

Exceptional

24 Apr 2023

Sergey

Pleasant stay, great staff

Friends_and_family Family

10/10

Exceptional

23 Dec 2021

Lionel

Ideally located in Andorra LA Vella
No need to use your car Shopping restaurants Everything is in a walking distance only used my car for going to the ski field

Leisure Family

8/10

Excellent

11 Oct 2021

Nick

Nice hotel in centre of town

Nice, but slightly dated, well situated hotel in the centre of town.

Reasonable breakfast, big bedroom and bathroom. bedroom furniture perhaps needs modernisation. Good wifi throughout hotel.

Friendly and helpful staff, very clean.

Surface level car park opposite the hotel approx 20 euros a night

Friends_and_family Friends

8/10

Excellent

11 Oct 2021

Gary

Nice hotel in a good location.

A nice well located hotel close to shops and restaurants. My room was a bit dark for my tastes and it felt a bit tired. Also, unfortunately, they disable the air con in the bedrooms when the daytime outside temperature falls below 28 degrees centigrade which is was during my stay. It was about 21 degrees. I didn't see this published anywhere in advance. My room, however, was well above that temperature and I could not understand why it would not cool down. Once I switched off the air con at 2am and opened the windows the temperature became tolerable but noise from outside was a small problem. I think it would be helpful to let guests know this in advance. If I'd left the windows open all evening, rather than assuming the air con would work, it would have been a much better solution.

Friends_and_family Friends

10/10

Exceptional

21 Jan 2020

Angie

Fabulous!

Fabulous hotel! This hotel has everything, location, restaurant, pool, spa, convenience, comfort, and friendly staff! No complaints at all.

Friends_and_family Friends

8/10

Excellent

15 Jan 2020

Verified traveler

When I choise Roc Blanc is Ok. Excellent location, but nobody mention the Expedia VIP status.

Business Family

4/10

Poor

09 Jan 2020

Verified traveler

Disappointing Experience

Good location, but a bit loud at times. Restaurant staff was rude at best. Hotel staff was somewhat nice but not helpful at all. Breakfast was good. I encourage to read most of the reviews of this place, and I second most of the points.

There was no parking spots available on the hotel, and the staff had no idea where to park (there was parking across the street, which offered a discount for multiple days).

Hotel is dated, rooms are old and simple stuff like a sink flush lever was broken and \"patched\" to work.

Hotel did not honor Expedia VIP status.

Overall disappointed with what should be a 4-star hotel.

Partner

6/10

Pleasant

28 Dec 2019

Karl

Hotel stuck in time.

Stayed here for Christmas Eve and day. The hotel seems like it has not been renovated in quite some time. It is clean but shows her age. It is very well located but WiFi was awful. We had half-board Xmas lunch and dinner the food was fair.

Partner

8/10

Excellent

18 Nov 2019

Verified traveler

Relax weekend in Andorra

Weekend in the city - good location, close to the shopping street and nearby restaurants.

Spa is good but was we expecting more on the breakfast. Crowded and food quality was not impressive - really average.

Hotel has a back entrance with a scalator that says \"no lugge here\" - I could not find the elevator therefore you have to walk up a good numbers of stair steps with the luggage on your hand.

A small rock concert took place in from of the hotel - was a good night.

Good hotel, needs a bit renewal in some areas.

Partner

8/10

Excellent

10 Aug 2019

Verified traveler

This hotel is very close to just about everything you want to see in the village. Nice room but there were pee stains on the bidet and toilet. No elevator from the parking, so it has to be valet. Generally a nice place but they need to clean more carefully.

Leisure Partner

10/10

Exceptional

08 Jul 2019

Richard John

Great well located hotel, superb service

Good location with lots of shops and restaurants close by, garage was full, they arranged to park our car for us (and brought it back to us when leaving), superb service. Breakfast very good, pool area very good, but quite warm. The best part was the service received from Adria, really efficient, friendly and welcoming, absolutely perfect, a real credit to the company. We will no doubt return, we thoroughly enjoyed our visit.

Partner

6/10

Pleasant

08 Jun 2019

D

The area is truly beautiful! Surrounded by mountains. The location is good, accessible.

Leisure Friends

8/10

Excellent

15 Apr 2019

Verified traveler

The location is great. The hotel is a bit strangely laid out because the front entrance is no longer accessible except via foot. There is no lift from the garage so getting bags from the car to the room was a pain. The spa in the hotel was nice and the rates for services were reasonable. We had massages and facials. The in room amenities were nice, however, there was no hair conditioner. They had toothbrushes, tooth paste, lotion, body scrubs but no conditioner. The mattresses were not comfortable, unfortunately. We had one roll away for a third person and it was actually the only comfortable mattress. The other two standard beds were saggy and you could feel the coils. The breakfast was great. Good selection and variety and met several dietary restrictions in the group (gluten free/vegetarian)

Friends_and_family Family

10/10

Exceptional

14 Sep 2018

Maurice

Well located for a short stay

Pretty good hotel.. excellent location

Friends

8/10

Excellent

22 Aug 2018

Armagan

Very good location, good breakfast but old hotel, air condition not work good.

8/10

Excellent

10 Aug 2018

Verified traveler

easy to find, great location for cycling and hiking close by

Friends

8/10

Excellent

21 Jul 2018

Margaret

The location is great. The rooms were clean, modern and fairly spacious. The breakfast buffet is fabulous. They seemed a bit short staffed. When it came time to get my car from valet, there was only one staff so I had to retrieve it from the garage myself. The staff's English was not great, but we improvised and were able to communicate.

8/10

Excellent

13 May 2018

Joani

Hotel Roc Blanc

We enjoyed our stay. The staff was friendly and the hotel was clean. We stayed here seven years ago and loved it. They have cut back on some of the amenities since then. Our rate per night was great. I would recommend this hotel.

Family

10/10

Exceptional

18 Mar 2018

Dennis

Excellent hotel in the centre of Escaldes,

An excellent hotel with friendly and helpful staff, nothing is too much trouble for them and they make your stay very comfortable, I would not hesitate to recommend this hotel.

8/10

Excellent

25 Nov 2017

Jacqueline

A convenient, well appointed hotel.

Andorra is not a cheap place to stay, despite the duty free hype. This hotel has reasonable sized standard rooms with a well appointed bathroom with separate shower and bath. Not the usual toiletries as they include exfoliating gel, tired leg cream and face moisturiser. Designed for skiers I think. The spa and pool cost extra and I did not use them. Breakfast is the usual Spanish style of pan con tomate, tortilla, bacon, sausage and a lot of fruit and pastries. A really good selection on Sunday morning, less good on Monday morning. There is a small car park under the hotel and a large one opposite that the hotel will provide a card for. At €22.50 per night it is on the pricey side and I had been promised free parking by Hotels.com when I booked. This was not honoured and I was told there is no free parking in Andorra. Very true! Roc Blanc is at the top of a shopping street in a square. It is well located for the thermal spa and the main shopping area. The lounge area is comfortable. The bar prices are fairly high for a duty free country, but average for a hotel.
In comparison with other hotels in the 4 and 5 star range in Andorra, le Roc Blanc sits in the middle. The rooms are bigger, though less luxurious than la casa canut down the road, better breakfast than the tulip next door and a lot less luxurious than the Andorra Park, though generally less expensive. Tea and coffee facilities would be much appreciated in the room.

Partner

10/10

Exceptional

11 Sep 2017

Mark

Good Hotel

This is a nice hotel in a perfect location. The decor is a bit dated, but everything is very clean and well kept. The staff are friendly for the most part. During check-in it took a while to be assisted because the woman assisting us was helping her colleague extensively (I am assuming she was new). The breakfast and the staff were absolutely wonderful and the beds were quite comfortable. I would recommend this hotel to anyone staying in Andorra.

Family

6/10

Pleasant

16 May 2016

Tim

A tired but safe place to stay

The hotel is a dump. Really old. Threadbare upholstery in the rooms. Hard, uncomfortable mattresses. Breakfast OK but generally below average.

There were cigarette burns on the worn-out upholstery, but the room was clean and did not smell of smoke.

Family

10/10

Exceptional

16 Mar 2015

Dennis

Excellent hotel in the centre of Escaldes

We prefer to stay in Escaldes and drive every day to El Tarter for skiing, Escaldes has very many good restaurants and shops and the Roc Blanc is central and very comfortable.

10/10

Exceptional

16 Mar 2014

Rob

Helpful Staff, Great Room

I went with friends, each having their own room, and everyone was happy with their room, including me! Breakfast was included and was a full range - continental and English (well, there was bacon and sausages, and they would cook eggs anyway you wanted on demand). Car parking is at a premium in Andorra and this hotel, like others, charge for it. The entrance to the car park is tiny (perhaps a throwback to when cars were smaller) and it's a tight corkscrew ramp down to the underground parking bays. Tricky. Easier to drive it down, than to drive it up from the car park. After the first night, I didn't fancy getting the car out of the car park, but this not a problem as the concierges are happy to do this for you. If you are here to ski then I think you are well catered for. The closest is Pal Arinsal and on one occasion, we drove to a car park (10 mins) and then took the gondola up. The car park was €5 and you can buy this when you pay for your ski pass. On another occasion, we drove all the way to the top and this took perhaps 30 mins, but you get free parking. Free Ski Buses regularly stop outside the hotel too. All in all, a highly recommended hotel.

Family

6/10

Pleasant

04 Jan 2014

manuel

The hotel has nice facilities but scarce.

I believe that the 4 star qualification should be reviewed to 3 stars, very limited toilette paper,kleenex and towels
and sheets are worn out..!!
Staff was very helpful.

10/10

Exceptional

21 Sep 2013

sveta

nice but some rooms are not well decorated

nice stuff,good breckfast ,needs us charges for cell phones,needs room deco

4/10

Poor

09 Jul 2013

Andrew

Not what is advertised

This hotel seemed perfect when we made our booking, but upon checking in we realised it was far from this.
We stayed for 2 nights and as soon as we arrived we went to shower and found the temperature tap stuck on extreme hot which made it impossible to shower. It took 2 days for the hotel to fix this properly and we ended up having to shower in friends rooms.
We chose the hotel due to the rooftop outdoor pool and when we turned up the pool was closed and we were not allowed to even access the roof to sunbake. This should have been told to us when the booking was made and listed on the Expedia website. It was a fundamental reason for selecting this hotel. It cost us money to go elsewhere to a public pool in 34 degree heat.

10/10

Exceptional

05 Jul 2013

Matt

Super

This was the best hotel we ever stayed at, The people spoke every language very polite and helpful with setting up tours also food was good the people at hotel and the people in neighborhood were nice to talk to felt like home the view was awsome. We felt safe all the time. Overall this place was and is a class act Thank you Roc Blanche

Family

8/10

Excellent

31 Oct 2012

Rae Centanni

Great location!

What a wonderful stay! Staff were friendly and helpful and the breakfast was wonderful. There was even music playing in the bathroom. Very close to the Caldea Spa, we were able to walk there. Rooms clean and comfortable. Only complaint is parking was expensive.

Partner

8/10

Excellent

28 Oct 2012

Rae Centanni

Great stay

Great price for a lovely hotel room. There was even music that played in the bathroom! Breakfast was delicious and staff was kind. Only complaint is the high price of parking. I firmly believe, and always will, that hotels should absorb the costs of parking for their hotel guests. Other than that, it was a lovely visit.

Partner

8/10

Excellent

05 Sep 2011

Simon

The best place in town

We had a fabulous stay in Andorra La Vella
and the hotel played a big part in that, the room was excellent we stayed in the premier room and it was spacious and well equiped the bathroom was even better the staff where very helpful and friendly and the breakfast buffet was a joy to the point of over indulgment but when on holiday you do, the poistion in the town seemed ideal to us and enjoyed the benefit over the roof top pool which was the only one as far as we could see, highly reccommended and we will return for a winter session

10/10

Exceptional

23 Feb 2026

Renata

Bem localizado, quarto amplo e limpo. Ótimo hotel.

8/10

Excellent

12 Jan 2026

Kenny

Très bon séjour. Personnel d’accueil, de chambre, de petit déjeuner et voiturier au top ! Par contre le propriétaire devrait faire des travaux d’entré des chambres !

Partner

2/10

Poor

04 Jan 2026

Jose

Péssima experiencia!!
Quartos muito velhos, limpeza deixou muito a desejar, havia inclusive meias usadas de hospedes anteriores no quarto. Recepção mal educada e fria, sem atenção nem cuidado algum com os hospedes.

2/10

Poor

04 Jan 2026

Javier

Los trabajadores iban perdidos, en recepción no se aclaraban. Hubo un día que no nos pusieron toallas porque no quedaban, y otro se acabó el papel higiénico. Un desastre para la que cuesta este hotel. En cafeteria también tenían escasez… Es una pena porque veníamos toda la familia por estas fechas desde hace años y ya no volveremos.

10/10

Exceptional

21 Dec 2025

Musa

Habitación y personal

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Laurent

De l’accueil à notre départ je mets 10/10.
Dommage que certains clients ne sachent vivre en communauté.

Partner

4/10

Poor

09 Dec 2025

Marta

Cuidado en este Hotel, tu contratas una HABITACIÓN y te dan otra. Contrate el ático QUE TIENE una capacidad de 4 adultos (eramos 3 adultos y un niño de 15 años) y me dieron una habitación con cama matrimonio, una cama supletoria y un sillón individual que se hacia cama. El cambio según ellos era para mejor porque la habitación tenia vistas a la plaza y eso se paga, cuando yo solo iba una noche y solo fui a dormir por lo que yo quería buenas camas, no vistas. Un hotel de este PRECIO creo que por contentar a un cliente que prolonga un día mas su estancia y no lo cambian de habitación, tenga que perjudicar a otro, es la primera vez que me sucede esto, la sensación es de estafa, de que te están intentando convencer de algo que es mejor y tu no lo ves porque no cubre las necesidades por la que la contrataste, y como era solo una noche con eso te quedas. No te dan soluciones ya que a toro pasado.... pues eso mal sabor y encima sus errores de gestión como no avisarte en el check in del cambio, tener habitaciones en plataformas donde los niños son niños hasta los 17 años que para ellos son solo hasta los 11 y encima te echan la culpa a ti, la situación desagradable de que en el desayuno te llamen la atención porque tu hija tiene 15 y no es niño cuando el error es de ellos una vez ya echo el check in ya deberían habernos registrado según su política como 4 adultos. Una situación donde NO te dan Solución porque no la hay, pero tampoco te dan ninguna gratificación económica.

Leisure Family

6/10

Pleasant

02 Dec 2025

Adrien

Séjour correct. Juste, il est stipulé qu’il y a un parking dans l’hôtel hors il n’y avait pas de place quand nous sommes arrivés là-bas. Assez embêtant, surtout quand il y a écrit que l’hôtel possède un parking chose pour laquelle je l’avais choisi

10/10

Exceptional

23 Nov 2025

Ivan

Un placer nuestro hotel de referencia de Andorra . Excelente ubicación. Trato inmejorable. Desde que llegas hasta que te vas te sientes como en casa. Quiero destacar la atención recibida por Mayte . Muchísimas gracias. Volveremos sin duda .

Friends_and_family Family

6/10

Pleasant

21 Nov 2025

Juan Carlos

Buen hotel buen servicio de personal

Partner

10/10

Exceptional

14 Nov 2025

Gustavo Henrique

O quarto estava impecável. A equipe fantástica.

Friends_and_family Family

2/10

Poor

08 Nov 2025

Filipe

il manquait un lit dans la chambre et les serviettes pour la troisieme personne.

Friends_and_family Family

8/10

Excellent

07 Nov 2025

Florian

Le personnel très bien, la chambre un peu moins bien que la fois précédente, pas de mini bar, pas de dentifrice, peu de café pour 3 nuits

Partner

8/10

Excellent

28 Oct 2025

Angel

Muy centrico
Habitaciones muy grandes y limpias

Partner

10/10

Exceptional

26 Oct 2025

Gabriel

Vista linda de frente ao por do sol. Quarto impecável, chuveiro excelente, frigobar, muito confortável, novo e limpo.

Partner

8/10

Excellent

24 Oct 2025

CLAUDE

Chambre doit etre remis gout du jour salle de bain porte a refaire et manque pour poser vetements
J avais reserver un parking et sur place on dit qu il n y en a pas . Pas de stationnement pour deposes bagages. Le parking n est pas loin mais pour des personnes âgés cela peut poser problème.
Repas du soir pas top non varié et Trop trop long

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Gilles

Très belle vue sur les montagnes et à proximité de l'allée commerçante

Leisure Family

10/10

Exceptional

23 Sep 2025

xavi

El personal del hotel muy atento y la habitacion una pasada

6/10

Pleasant

07 Sep 2025

Cristina

El hotel todo perfecto, pero el spa y la atención de la directora del spa muy descontentos

Leisure Partner

8/10

Excellent

06 Aug 2025

P.

Fijn en goed hotel

Fijn hotel waar we weer terug willen komen.
Deze keer een kamer met balkon, kamer is wel wat gedateerd.
Verder heel fijn verblijf gehad, altijd goed hier!

Partner

6/10

Pleasant

05 Aug 2025

Tineke

Andorra visit

De ontvangst was allerminst warm. Het bedierf onze stemming totaal. De man achter de receptie bij hetvuitchecken maar gelukkig veel goed maar de incheck was erg onvriendelijk.

Friends_and_family Family

4/10

Poor

19 Jul 2025

Hans

Das Hotel hat eine Sterne Bewertung von ****S. Im besten Fall würde ich für heutige Ansprüche maximal 2-3 Sterne vergeben. Grund sind alte und kaputte Teppiche in den Zimmern, sowie altes Mobiliar. Mit Brunnenwasser nachgefüllte Flaschen ohne Sicherheitsverschluss geht gar nicht! Kein Notizblatt und keine Kugelschreiber im 4*S?Frühstück war hingebend sehr gut.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Verified traveler

Muy cómodo, limpio y habitaciones amplias

Lo mejor es la comodidad. Habitación exterior muy amplia y cama muy confortable además de enorme. Carta de almohadas gratuita. Baño de primera con amplia bañera y ducha con distinta elección de chorros que ayudan a relajarse. Limpieza impecable.
Situación del hotel excelente para shopping y caldea andando. Rodeado de muchos restaurantes y cafeterías donde elegir.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Patricia

Hôtel que je recommande vivement.
Excellent accueil. Très bon emplacement : en plein centre ville mais au calme.
Parking juste en dessous de l’hôtel pour 23€.
J’ai apprécié le petit geste à notre départ : petit sac avec 2 bouteilles d’eau.
Je reviendrai l’an prochain.
Merci à toute l’équipe

Leisure Partner

10/10

Exceptional

28 Jun 2025

Roser

Excelente hotel

Muy buena, es la segunda vez que repito por qué admiten animales y el trato es excelente.

Partner

6/10

Pleasant

09 Jun 2025

CHRISTELLE

L’accueil très bien, le service voiturier très bien aussi ! Par contre la chambre très moyen, nous étions sur un angle donc 2 fenêtres, les rideaux laisse passer les lumières, les bruits extérieurs mais aussi les voisins de chambre qui claquent les portes (soirs et matins). Pas de support pour les valises (parterre). Chambre propre dans l’ensemble. Petit déjeuner correct. À faire 1 fois… mais déçu par les 4 étoiles…

Leisure Partner

10/10

Exceptional

15 May 2025

Antonio Bernardo Santana

Excelente hotel

Excelente hotel com um quarto amplo e confortável, apenas o valor do estacionamento do hotel é que foge da realidade, pois custa $ 23,50 euros

Partner

10/10

Exceptional

12 May 2025

Ivan

Buen hotel

Hotel de referencia en nuestras escapadas a Andorra. Casi con muy mala experiencia por culpa de la chica de recepción , pese a ser clientes habituales te ofrece un trato y una atención pésima . Seguiremos visitando este hotel por su ubicación e instalaciones y esperamos que la próxima vez no esté esta chica en recepción. Un lástima

Friends_and_family Family

10/10

Exceptional

09 May 2025

Uwe

Keinanderes Hotel in Andorra

Sensationell. Ein toller Blick über die Stadt vom Balkon, ein exzellentes Restaurant, das preislich deutlich unter denen der üblichen Restaurants in Andorra liegt und ein liebevoller Service

Partner

6/10

Pleasant

05 May 2025

Alain

Un bel hotel mais les chambres sont vraiment à raffraichir. Les peintures sont à refaire.

Partner

8/10

Excellent

26 Apr 2025

Yannick

Très agréable et service parfait

L’accueil est parfait, les chambres sont grandes bien équipées. Et calme .
Le petit déjeuner est parfait comme on attend d’un 4 étoiles.
Les choses à appuyer son la propreté qui n’est pas à la hauteur d’un 4 étoiles
Sinon le personnel est parfait

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Joel

Séjour Février 2025

Hôtel très agréable au pied des boutiques et de la rue commerçante
Restaurant ´l’entrecôte ´ très bien
Petit déjeuner très fourni beaucoup de plats et de choix

Friends_and_family Family

10/10

Exceptional

11 Mar 2025

christie

Estancia perfecta

Estancia perfecta, desde el check in hasta el check out.
Comparado con otros hoteles de Andorra este ha sido perfecto.

Gracias por todo

6/10

Pleasant

19 Jan 2025

Ozkan

J’ai demandé un lit double et on a eu 2 lits simples donc pas agréable du tout

10/10

Exceptional

07 Jan 2025

christophe

Habitué de cet hotel.
Un peu déçu de l'etat de propreté de la salle de bain. Trace de savon sec sur la baignoire et des meches de poils sur la bonde de la douche.
Odeur de tabac froid dans la chambre!!!!.
Et la femme de chambre qui oublie de refaire notre chambre.

Beaucoup de hics pour un hotel 4 Etoiles.

Partner

6/10

Pleasant

06 Jan 2025

davidovici

Chambre sous toiture en pente.sommier bois rigide

Leisure Partner

4/10

Poor

01 Jan 2025

JORGE

Con el pretexto de que había la gala de fin de año, no estaban disponibles muchos servicios: spa, coctelería, etc.
Personal de recepción, a excepción de un chico argentino de la mañana, muy antipatico y alguno de ellos incluso maleducado y nada servicial.

Family

6/10

Pleasant

19 Dec 2024

Maria Sol

Bien ubicado, mal mantenimiento.

La habitación era un ático para 4 personas, que con muy poca inversión podría ser muy bueno. Pero las alfombras estaban en muy mal estado. Las camas individuales eran malas y el baño aunque estaba reformado tenía la bañara rota y la encimera con manchas. El hotel está muy bien ubicado y el Hall y recepción parecen de un hotel de más calidad que la habitación que nos toco.

Friends_and_family Family

6/10

Pleasant

10 Dec 2024

Dessy

Decepcionante

Habíamos estado ya en 3 ocasiones en este hotel y para mí era uno de los mejores, por ello decidimos volver a cogerlo,por ubicación y confort, sólo que esta vez fuè todo mal, pedimos una habitación para 3, cuando nos dieron la habitación sólo había dos camas montadas y zapatillas para dos,ni rastro de los albornoces, cepillos de dientes u otros enseres que suelen poner en el baño.Bajamos a recepción y les comentamos el tema de la cama y los albornoces,la recepcionista hizo una llamada y luego nos dijo que más tarde las chicas pasarían a revisar nuestra habitación y dejarían todo listo, cuando regresamos del paseo en la noche,al entrar en la habitación vimos que aún no se había montado la otra cama, no habían albornoces,no habían dejado los utensilios del baño que faltaban y observamos también que la limpieza de esa habitación estaba hecha por encima,pues encontramos un papel rayado y coloreado en el escritorio por los anteriores ocupantes,el váter sin precinto,las toallas dobladas y colocadas de cualquier modo.En recepción olvidaron también el detalle de ofrecer agua o cava a la llegada tal cómo otras veces hacían.Lo único a lo que le voy a poner un 10 y agradecer es a la chica colombiana que en la noche nos vino a montar con mucha simpatía la cama, y disculpó al resto de sus compañeras por tal descuido con nuestra habitación, fuè muy atenta y enseguida nos trajo todo lo necesario, por lo demás muchas dejadez por parte del resto del personal que nos hizo el check-in .

Friends_and_family Family

6/10

Pleasant

01 Dec 2024

DAVID

Top

10/10

Exceptional

25 Nov 2024

Susana g

Comodísimo, bien ubicado, amables y limpio

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

Ramon

Situado en una zona céntrica, hay bastantes aparcamientos alrededor, de pago. Todo el personal muy amable.

Leisure Family

8/10

Excellent

25 Nov 2024

Yael

Me encantó la habitación, el desayuno buenísimo y los trabajadores muy atentos. Lo único que se me quedó pequeño fue el spa.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Ana Isabel

Genial

Todo perfecto!! Nos ha encantado este hotel!! Volveremos

Partner

10/10

Exceptional

08 Nov 2024

Fred

Tres bon séjour

Tres bon acceuil, personnel toujours disponible et à l'écoute,
Chambre bien équipée, petit déjeuner fantastique.
Pour résumer : séjour formidable dans un hôtel au centre ville

Partner

8/10

Excellent

04 Nov 2024

christophe

Tout était parfait, la chambre commence à sentir les années passées, mais tout est ok pour nous

Partner

10/10

Exceptional

09 Oct 2024

Francisco

Espectacular

10/10

Exceptional

30 Sep 2024

ALEJANDRO

Excelente hotel. Su personal muy amable en todo momento.

Friends_and_family Family

10/10

Exceptional

06 Sep 2024

JORDI

Recomendable 100%

Hotel muy bien situado en el centro comercial de Escaldes. Muy cuidado. Párking propio con servicio de aparca coches, el centro comercial de Escaldes se agradece poder aparcar.
Habitación muy cómoda y amplia para 3 personas.
El personal de recepción muy amable.
Hotel recomendable si quieres estar en el centro de Escaldes.

Friends_and_family Family

8/10

Excellent

31 Aug 2024

Montse

El baño un poco viejo y se oye bastante ruido

Leisure Family_with_children

8/10

Excellent

28 Aug 2024

Philippe

Séjour à Andorre la vella

Hôtel agréablement situé en centre ville pour pouvoir profiter de centre Caldea à 5 mm à pied d’accès direct à la rue commerçante la plus empruntée
Le personnel très agréable et à l’écoute le restaurant bon mais dommage un peu long en cuisine. Seul bémol les services tels que piscine stationnements sont payants . Nous recommandons cet hôtel

Partner

10/10

Exceptional

27 Aug 2024

adriana

Estupendo hotel y personal encantador, tuvimos un problema con la reserva por culpa de Expedia y se portan muy bien con nosotros, nos ayudaron y arreglaron el problema.

Leisure Partner

8/10

Excellent

27 Aug 2024

JAVIER JOSE

Todo correcto. Buena atención.
Desayuno espectacular.
Servicios adicionales de pago

Leisure Partner

10/10

Exceptional

18 Aug 2024

francisco

establecimiento hotelero histórico y de referencia en Andorra. Situación privilegiada junto al corazon comercial. Acusa los años en algunos aspectos como por ejemplo el aparcamiento y el spa. Aun asi, la atención y los detalles de gerencia procuran compensar. Es una buena opción que merece meritarse.

Leisure Family