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SPA Termes Carlemany

Andorra · Andorra

Avinguda Carlemany, 4View location

8.4/10Excellent185 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.0/108.0
Condition8.2/108.2
Location6.8/106.8
Neighborhood8.2/108.2
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SPA Termes Carlemany

This comfortable city hotel is situated near a lake, close to the center of Escaldes, offering plentiful entertainment, dining, and shopping options. Public transport is easily accessible within meters of the hotel, and ski slopes are only 10 km away.

The air-conditioned hotel features a welcoming foyer, a safe, elevator access, internet access, and conference facilities. Guests can enjoy a café, bar, or air-conditioned à la carte restaurant. The air-conditioned rooms include an en suite bathroom, satellite/cable TV, and a balcony or terrace.

A direct-dial telephone, internet access, and a minibar/fridge are also provided. The hotel boasts an outdoor pool with parasols and deck chairs, along with a snack bar. The nearest golf course is approximately 30 km away. A breakfast buffet is available for guests each morning.

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With a stay at Hotel SPA Termes Carlemany, you'll be centrally located in Escaldes-Engordany, within a 5-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. This hotel is 0.1 mi (0.2 km) from Carmen Thyssen Museum and 0.2 mi (0.2 km) from Sant Pere Martir Church.

Make yourself at home in one of the 33 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from June to September.
    • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Half board rate plans do not include drinks.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 16.95 for adults and EUR 11.95 for children
    • Covered self parking fee: EUR 18 per night
    • Nearby parking fee: EUR 18 per day (984 ft away)
    • Hosted evening meal: EUR 21.95

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Portuguese

    English

    French

    Spanish

    Catalan

Nearby attractions

Carmen Thyssen Museum 0.2 km / 0.1 mi
Escaldes-Engordany Arts Centre (CAEE) 0.4 km / 0.2 mi
Sant Pere Martir Church 0.4 km / 0.2 mi
Illa Carlemany Shopping Center 0.8 km / 0.5 mi
Caldea Spa 0.9 km / 0.6 mi
Fountain Circuit 1 Trail 1 km / 0.6 mi
Madriu-Perafita-Claror Valley 1.3 km / 0.8 mi
La Noblesse du Temps 1.3 km / 0.8 mi
Pont de Paris 1.4 km / 0.9 mi
Parc Central 1.6 km / 1 mi
Pyrenees Andorra Shopping Centre 1.7 km / 1.1 mi
Església de Santa Coloma 1.7 km / 1.1 mi
Church of Saint Stephen 2 km / 1.2 mi
Placa del Poble 2.1 km / 1.3 mi
Casa de la Vall 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2001
  • Number of floors (main building): 3
  • Double rooms: 29
  • Apartments: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Golf course
  • Ski slopes
  • 24-hour reception
  • Check-in hour
Show 40 more facilities & services
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Garden
  • Concierge
  • Gym
  • Luggage room
  • Ski storage
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Breakfast room
  • Conference room
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Turkish bath (hamam)
  • Massage
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    SPA Termes Carlemany

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Bathrobes
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    SPA Termes Carlemany

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    SPA Termes Carlemany

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    SPA Termes Carlemany

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEX • 1 Bedroom • 30 m²SUI.DP-1
    SUITE DUPLEXPhoto unavailable9 photos

    SPA Termes Carlemany

    SUITE DUPLEX

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP-1

    Room amenities

    • Bathroom: 1
    • Make-up mirror
    • Bathrobes
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    SPA Termes Carlemany

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR CAPACITY 4SUITE • SUPERIOR CAPACITY 4SUI.C4-SU

    Photos are not available for this room type.

    SPA Termes Carlemany

    SUITE SUPERIOR CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    SPA Termes Carlemany

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEX • 1 Bedroom • 30 m²SUI.DP
    SUITE DUPLEXPhoto unavailable20 photos

    SPA Termes Carlemany

    SUITE DUPLEX

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP

    Room amenities

    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Minibar
    • Make-up mirror
    • Bathrobes
    • Wi-fi
    • Wheelchair-accessible
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 14 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    SPA Termes Carlemany

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Carpeted floors
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Bathrobes
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 19 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable7 photos

    SPA Termes Carlemany

    DOUBLE DELUXE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Bathtub
    • Make-up mirror
    • Bathrobes
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Minibar
    • Bathroom: 1
    • Shower
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR CAPACITY 3SUITE • SUPERIOR CAPACITY 3SUI.C3-SU

    Photos are not available for this room type.

    SPA Termes Carlemany

    SUITE SUPERIOR CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C3-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    SPA Termes Carlemany

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEX • 1 Bedroom • 30 m²SUI.DP-2
    SUITE DUPLEXPhoto unavailable8 photos

    SPA Termes Carlemany

    SUITE DUPLEX

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP-2

    Room amenities

    • Make-up mirror
    • Bathroom: 1
    • Bathrobes
    • Wi-fi
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SPA Termes Carlemany

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    SPA Termes Carlemany

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR CAPACITY 2SUITE • SUPERIOR CAPACITY 2SUI.C2-SU

    Photos are not available for this room type.

    SPA Termes Carlemany

    SUITE SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SPA Termes Carlemany

8.4
Excellent
185 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
6.8 /10
Neighborhood
8.2 /10
Amenities
7.8 /10
75 reviews shown
10/10
Exceptional
26 Jan 2026
Gilberto
Great view, very nice and friendly staff, great breakfast good location
Friends_and_family Family
8/10
Excellent
02 Jan 2026
Victoria
Room was clean, staff had difficulty with english but tried their best. Quiet. Fantastic Breakfast. Overall a good stay
Partner
10/10
Exceptional
28 Nov 2025
Jonathan
The entire experience! Food was great; spa was amazing; and location was ideal
Leisure Self
10/10
Exceptional
15 Nov 2025
Stephanie
The view was exquisite. The breakfasts spoiled us as did the spa with steam room downstairs. The Thai massage at the spa left me euphoric. This will be our go to when we come to Andorra from now on
Leisure Partner
10/10
Exceptional
13 Oct 2025
Rita
Spa is amazing. Great location not in the center but quite close. Walking distance
Leisure Partner
10/10
Exceptional
02 Aug 2025
Rebecca

My Personal Peace Palace in an Enormous Sea

I am a solo traveler exploring and finding Andorra was a bit overwhelming for me ...until I was greeted at Hote Carlemany by Eva and Franck at the front desk, and Neus at the free daily spa. They made me feel at home. My room on the river was divine. The healing waters flowing so potent. The location of this hotel was perfect for me up and away from the enormous crowds, yet a 3-minute walk to them. The thermal pool was relaxing. This was the absolute best find hotel for me there. In the 3-days, I walked and walked and walked - and I truly know I was in the best spot.
Self
10/10
Exceptional
06 Jun 2025
michael
Staff were friendly and helpful.
Leisure
8/10
Excellent
31 Aug 2024
Valentyn
In general the hotel was fine although the breakfast opens from 8am which was late for me since I got the bus at 8. Also you need too book spa in advance, I stayed there for 1 night and during checkin I tried to book a slot and all were taken already
Leisure Self
10/10
Exceptional
28 Jun 2024
Jennifer
We were very pleased with our stay and very happy with everything. The room was spacious and very clean and quiet. The service was great. We had dinner at the hotel one night and the food was very good. I was especially pleased that the menu had some excellent GF options. Overall this was a great experience at a great value and we were happy w everything.
Friends_and_family Family
6/10
Pleasant
20 Oct 2022
Angel
The beds were extremelly soft. We got a backache
Friends_and_family Family
10/10
Exceptional
04 Jul 2022
Peter
Friendly staff. Good location. Nice spa facilities. Would happily return
Business_and_leisure Friends
10/10
Exceptional
08 Jun 2022
Juan
It is the second time I stay in SPA Termes Carlemany, because I find it perfect for a short stay in Andorra. Has spa and it is close to shops. Moreover, it has an excellent restaurant and the staff is very friendly and helpful. I am very satisfied with the service it provides and I count on staying again in my next trip to Andorra.
Leisure Family
4/10
Poor
04 Jan 2022
Maria Del Carmen
The hotel is very old and does not smell nice, needs a renovation not a 4 stars and not even close. Not worth it the high price at all
Partner
8/10
Excellent
27 Sep 2021
Leen
All is well at the Carlemany, great people, in for a chat, warm and welcoming. Upon arrival you can park near the front door and unload the luggage, to park the vehicle 100 meters up the road in a locked parking place. If you are travelling by motorcycle, the parking lot is a bit of a challenge, as the card reader to open the door is on a steep slope. The rest, marvellous!
Business Friends
6/10
Pleasant
19 Dec 2020
georges
The bed was dead and if you like to sleep on the road, this is the perfect place
The people are very nice and they have a excellent service
Friends_and_family Family
6/10
Pleasant
03 Aug 2020
Robertsantoni
My cousin and I booked a twin bedS room At Carlemany hotel . Each bed is really small.
( fell out of bed last nite haha)
Hotel is located in Main Street . Even window closed it is noisy til midnite and starts again at 6 am. Bring ur ear plugs
Gym,pool are closed ( I rented this SPA hotel to work out :-(
Breakfast is great and staff very good I won’t come back
Leisure Family
2/10
Poor
30 Jan 2020
Verified traveler
Malisimos y vosotros también no solucionar los problemas de comunicación para el cambio de reserva muy malo
10/10
Exceptional
17 Jun 2019
Richard

Rooms with a view !!!

I arrived out of season to a warm greeting followed by a more than adequate room. The town its self was a bit quite as it was out of season so I settled for dinner at the hotel what a result !!
3 courses for 16 euros the food was good especially the Jambon starter which I would highly recommend overall a good hotel to stay.
8/10
Excellent
05 Aug 2018
Trisha

Great except for pricey breakfast!

Wonderful place, a little out of the way which is what we wanted, about 10 minutes outside of Arles. Great pool, relaxing, good service. The ONLY downside was breakfast. Since it's out of the ways, you'd think that breakfast would be included but it isn't, fine. But a whopping 16 Euros per person....not worth it at all! And they don't tell you this until you're ready to check out. When you check in they tell you just about everything else, including the breakfast hours but they forget the minor detail of the 16 Euro breakfast.

And no wi-fi in the rooms, only in the lobby.
Partner
8/10
Excellent
27 Aug 2017
David
Car park and swimming pool separate from the hotel. Bedrooms are dated. However, staff were helpful and evening meal in restaurant was excellent.
Family
8/10
Excellent
15 Aug 2016
Verified traveler
Very spacious family room, our girls loved the spiral staircase to their sleeping area.
Family
8/10
Excellent
24 Jun 2016
raymond

Andorra shopping

5 minute walk to main shopping area.
Outdoor pool is further up the hill at same location as parking.
Partner
10/10
Exceptional
26 Jul 2026
Neus
Todo perfecto muy amables en recepción
8/10
Excellent
08 May 2026
Xavier
Por encima de todo, la excelente atención del personal
Self
8/10
Excellent
24 Feb 2026
Dionara
O café da manhã era incrível e o quarto bastante espaçoso
8/10
Excellent
29 Jan 2026
Mignen
La chambre etait bien
Partner
10/10
Exceptional
28 Oct 2025
Alexandra
Maravilhosa
Leisure Family
8/10
Excellent
22 Sep 2025
Cristina
Spa, vistas a la montanya
Leisure Partner
10/10
Exceptional
22 Jan 2025
Agnes
Cómodo
Leisure
8/10
Excellent
11 Dec 2024
rafael

bien sin mas

bien sin mas un hotel bastante bien
Partner
8/10
Excellent
24 Nov 2024
Sandra
El camarero que nos atendió anoche día 23 de noviembre nos atendió súper bien, muy atento y simpático. El hotel en general ha estado genial.
6/10
Pleasant
18 Nov 2024
Mickael

Notre avis

Bonjour à tous et à toutes notre petit week-end ma femme et moi dans l’ensemble nous avons été content sauf lorsque nous sommes partis j’ai oublié ma sacoche dans la chambre je me suis rendu compte en arrivant chez moi à Bordeaux alors j’ai pris mon téléphone et j’ai appelé l’hôtel pour savoir s’il est possible de me renvoyer ma sacoche bien sûr en payant tous les frais de ma poche mais on m’a dit non c’est à moi de gérer je vais dit OK j’y suis allé c’est dimanche le 17 novembre chercher ma sacoche voilà j’ai fait un aller retour de 4h du matin à 13h30 retour chez moi mais lorsque j’étais sur place j’ai constaté qu’on a fouillé dans Ma sacoche et en plus de ça on a pas remis tous les papiers à leur place je trouve ça un petit peu déplacé il y a un manquement dans le service client c’est un petit peu compliqué pour un hôtel de quatre étoiles alors que à Andorre il y a service de la poste très sécurisé voilà nous avons passé quelques séjour dans un autre hôtel qui s’appelle hôtel Magic ça nous est arrivé avoir oublié quelque chose et ça a été envoyé Chez nous Alors quand on a proposé de tout payer et l’hôtel il nous a rien fait payer voilà ceci dit merci pour les personnel de Service tout simplement mais pas pour la direction

Me Ammari Mickael

Cordialement
Partner
8/10
Excellent
21 Sep 2024
Michael
I liked the size of the room, good bed and friendly people. Problem roaming is not off you will pay very soon for it
8/10
Excellent
07 Aug 2024
Isabel
Aconsejo coger el parking del hotel, ya que hay pocos aparcamientos y todo son zona azul y zonas de parking de pago
Leisure Family
10/10
Exceptional
17 May 2024
Maria
Buena experiencia. Y lo mejor de todo, la atención de todos los trabajadores.
Leisure Family
10/10
Exceptional
24 Mar 2024
Marta
Ha ido muy bien, el hotel está bien cuidado, muy limpio.
La única pega es el precio del parking, un poco caro en mi opinión.
Friends_and_family Friends
10/10
Exceptional
23 Mar 2024
francisco
Bona localització, tracte proper i atent, esmorçar buffet variat i complet, i aigua termal a l'habitació.
10/10
Exceptional
11 Mar 2024
Christina

Toppklass

Väldigt seviceminded personal. Restaurang och frukost i toppklass. Rummet och säng mycket komfortabelt. Spa gör det lilla extra. Hela vistelsen var sammantaget mycket mycket bra.
6/10
Pleasant
14 Jan 2024
Cristina

Bien, necesita con algunas mejoras

Hemos estado 4 personas alojadas un fin de semana usando dos habitaciones. El personal del hotel ha sido muy amable y profesional todo el tiempo. Tuvimos un problema con la calefacción la primera noche, nos dejaron una estufa de manera provisional y al día siguiente lo solucionaron. Las camas no eran cómodas, los colchones eran demasiado duros y no hemos podido descansar plenamente. Todo estaba muy limpio.
Friends_and_family Friends
10/10
Exceptional
01 Jan 2024
Oscar

Un fin de año

Un servicio muy atento, con una calidad en los menús muy notable. Queremos destacar a Cristina, una profesional del spa y de masaje. Con su alegría y su positivismo, hace que te de ganas de repetir.
Partner
10/10
Exceptional
21 Oct 2023
Kenji
Every employees at the hotel were very nice and supportive to me. I would like to visit here sometime again. Thanks!
10/10
Exceptional
07 Oct 2023
Antonio
Un poco alejado del centro
Business_and_leisure
10/10
Exceptional
01 Sep 2023
Sergio
Ok
8/10
Excellent
08 Aug 2023
Bianca
En general la estancia fue buena a pesar de pequeños detalles que se podrían mejorar como el jacuzzi que no funcionaba (resolvieron el problema y no nos cobraron el spa), nuestras plaza de parking fue ocupada por otro vehículo, al tener un coche grande no cabíamos en otras plazas que eran mas pequeñas, finalmente se solucionó.

Al ser nuestro aniversario tuvieron un detalle y nos ofrecieron una botella de cava de cortesía.

Calidad precio buena!
Leisure Partner
10/10
Exceptional
03 Jul 2023
Jean-Yves

Excellent

Très bel hôtel avec piscine et SPA. En haut de la rue principale et au calme.
Friends_and_family Friends
10/10
Exceptional
14 Dec 2022
Lioubov
Très bon séjour.
Partner
8/10
Excellent
29 Nov 2022
anna
Personal muy amable, la habitación limpia y ubicación buena. Por poner una pega, la zona de spa algo pequeña y mal distribuida
Leisure Partner
8/10
Excellent
10 Nov 2022
Jordi Rodriguez
Instalaciones completas y accesibles. Personal competente y muy profesional.
Leisure Partner
6/10
Pleasant
05 Sep 2022
Verified traveler

prestations pas dignes d'un 4*. hotel veillisant et tristounet
réception sinistre - spa lugubre - moquette des années 50 dans les couloirs.couette déchirée.
je n'y reviendrai pas.
point positif, personnel aimable
Partner
8/10
Excellent
13 Aug 2022
Catherine
Bonjour
Hôtel très bien dans son ensemble. Petit hic: l’eau et savon mis à disposition dans le spa étaient vides … très étrange, car lieu très propre mais l’approvisionnement des petits trucs non vérifié… du coup on a soif et on prend une douche à l’eau…
Friends_and_family Friends
8/10
Excellent
26 Jul 2022
Bettina Lynn
Elendig parkering. Det er betaling og det er et stykke op ad vejen fra hotellet og den er så lille, at det er virkelig svært at komme rundt med en semi stor bil.
Friends_and_family Family
10/10
Exceptional
02 Jul 2022
bruno

Nickel

très bien, rien à redire, juste les lits un peu mous...
Partner
10/10
Exceptional
22 Apr 2022
Chantal
Très bon séjour.
Partner
6/10
Pleasant
21 Jan 2022
Francisco Barbero
Hotel agradable.
Ubicación alejada de la zona habitual de compras.
Sólo parking exterior, separado del establecimiento y de precio algo elevado (si llegas más tarde de las 17:00 h. sale más económico el parking municipal).
El SPA que aparece incluido en el precio de la habitación seleccionada, ya no es así. Tras justificarlo con la copia impresa de la reserva se nos incluyó.
Leisure Partner
10/10
Exceptional
17 Jan 2022
Antonio

Valer la pena

Hotel acogedor y limpio, cerca del centro y muy buena atención por el personal.
Partner
8/10
Excellent
30 Dec 2021
Thibault
Un spa de qualité
Leisure Partner
8/10
Excellent
28 Dec 2021
charles
Personnels accueillants
Leisure Partner
8/10
Excellent
05 Sep 2021
Miguel Ángel

Agradable estancia.

Buen desayuno y mejor cena.
Partner
8/10
Excellent
31 Mar 2021
Fabrice
Belle chambre suffisamment grande mais avec quelques défauts malheureusement, prise électrique ne fonctionne pas, trou reboucher dans le mur et fixation du rideau arraché. Dommage au prix de la chambre.
Bon petit déjeuner malgré le Covid.
Salle de sport très simple.
Business
8/10
Excellent
26 Jan 2021
Frederic
Le personnel est très charmant et à l’écoute et se met en quatre pour résoudre tous les problèmes. L’hôtel a besoin d’être un peu rénové mais dans l’ensemble reste très agréable avec des petits attentions.
Merci beaucoup à l’équipe, nous reviendrons sûrement.
Partner
10/10
Exceptional
23 Oct 2020
SAM
LES CHAMBRES SONT TRES BIEN, PETIT DEJEUNER COPIEUX ET SPA TRES BIEN
Leisure Friends
10/10
Exceptional
13 Oct 2020
Maica

El único problema el parking.

Buen hotel.Bonitas vistas y servicio.El problema es el aparcamiento.Hay dos uno descubierto y otro cubierto.En el segundo hay una rampa y sitios pequeños para aparcar.Con 30 minutos de spa hay suficiente es pequeño.Si volvería a pesar de eso.
Partner
6/10
Pleasant
10 Sep 2020
Cris
Bonito hotel, pero estaba el spa cerrado, no hacen limpieza de habitacion si no lo pides especificamente y el wifi no llegaba bien a la habitacion
Leisure Family
6/10
Pleasant
12 Aug 2020
Laurence
Dommage que le ménage n’est pas été fait pour notre 2 ème nuit. Hôtel un peu défraîchit
Partner
6/10
Pleasant
22 Jul 2020
ETIENNE

Peut mieux faire

Cela fait plusieurs fois que nous allons dans cet hôtel et cela se dégrade, dommage bon il y a aussi la problématique du virus Mais peut mieux faire
Partner
6/10
Pleasant
01 Jul 2020
Eudald
En general todo correcto aunque la limpieza de las habitaciones podría mejorar.
Leisure Partner
8/10
Excellent
22 Apr 2020
OLGA

Хороший и комфортный отдых

Очень хорошие впечатления от отдыха в Андорре в отеле Carlemany 4* . С удовольствием вернёмся ещё!
Friends_and_family Family
6/10
Pleasant
13 Jan 2020
Verified traveler
lavabo ne vidange pas, idem dans la chambre de mon fils
Leisure Family
10/10
Exceptional
25 Dec 2019
Verified traveler
Contente de passer de temps dans cette hôtel, bon qualité
Leisure Family_with_children
6/10
Pleasant
20 Dec 2019
Ramon
Solo comentar que no pudimos disfrutar de las aguas pues el dia que nos íbamos estaba cerrada esta zona por desinfeccion.
Resulta que nos habíamos guardado la mañana para poder disfrutar del spa y nadie nos dijo que esta mañana estaria cerrado
Leisure Partner
10/10
Exceptional
08 Dec 2019
Riad
Que du bonheur avec le spa qu'on a utilisé seul
Friends_and_family Friends
10/10
Exceptional
10 Nov 2019
Ángel
El hotel excelente calida precio desayuno buenisimo y atención del servicio un 10.
Partner
8/10
Excellent
27 Oct 2019
Jordi
Personal muy amable. Hotel céntrico
Friends_and_family Family
4/10
Poor
04 Aug 2019
Verified traveler
El spa es ridículo. El aparcamiento, totalmente impracticable. Los 15 euros que cobran por él, una estafa.
Leisure Family_with_children
10/10
Exceptional
22 Jul 2019
teresa

CASI PERFECTO

El hotel está muy bien, la cena es buena pero se podría mejorar un poco teniendo en cuenta las 4 estrellas, así como el aparcamiento que está un poco lejos del hotel (100 metros el descubierto y 400 metros el cubierto).

Todo lo demás es PERFECTO. (Recepción, Spa, Desayuno.....)
Family

Location & surroundings

SPA Termes Carlemany
Avinguda Carlemany, 4, Escaldes Engordany, Andorra

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SPA Termes Carlemany

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