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Emerald Highlands Motel

Emerald - QLD · Australia

5 Cypress DriveView location

8.4/10Excellent159 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.6/108.6
Condition8.2/108.2
Neighborhood8.0/108.0
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Emerald Highlands Motel

Offering an outdoor pool, Emerald Highlands Motel is located on a quiet side street. Free WiFi access is available. A tavern, shopping centre and fast food outlets are just steps away. Each room here comes with a cable TV, air conditioning and a balcony.

Complete with a microwave, the dining area also has a refrigerator. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. Extras include a seating area. At Emerald Highlands Motel you will find a garden. Others offered at the property include luggage storage and laundry service.

The property offers free parking.

Read more about this hotelShow less

With a stay at Emerald Highlands Motel in Emerald, you'll be a 1-minute walk from Emerald Hospital and 10 minutes by foot from Emerald Racecourse. This motel is 1.2 mi (2 km) from Central Highlands Visitor Information Centre and 1.2 mi (2 km) from Emerald Art Gallery.

Make yourself at home in one of the 13 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves.

Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours Minimum age for negative COVID-19 test result requirement: 18 Property does not offer onsite COVID-19 testing Pets not allowed Service animals are allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a negative COVID-19 test result.
    • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in.
  • Special Instructions
    The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Emerald Hospital 0.1 km / 0.1 mi
Emerald Racecourse 0.8 km / 0.5 mi
The Big Easel 1.1 km / 0.7 mi
Central Highlands Visitor Information Centre 1.3 km / 0.8 mi
Wally McKenzie House 1.4 km / 0.9 mi
Emerald Golf Club 1.5 km / 0.9 mi
Emerald Aquatic Centre 1.6 km / 1 mi
Emerald Art Gallery 1.6 km / 1 mi
Emerald Botanic Gardens 2.1 km / 1.3 mi
Rifle Range Nature Refuge 4.4 km / 2.8 mi
Emerald Kart Club 8.2 km / 5.1 mi
Belmah Resources Reserve 8.9 km / 5.5 mi
Fairbairn Dam 20.2 km / 12.5 mi
Fairbairn Dam 20.7 km / 12.9 mi
Goonderoo Nature Refuge 39.6 km / 24.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • motel
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Garden
Show 3 more facilities & services
  • Luggage room
  • Outdoor freshwater pool
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emerald Highlands Motel

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Emerald Highlands Motel

8.4
Excellent
159 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.6 /10
Condition
8.2 /10
Neighborhood
8.0 /10
Value
8.0 /10
Amenities
8.0 /10
75 reviews shown
8/10
Excellent
08 Nov 2025
Georges
Good motel, but information on the page is far from been curent it need to be updated to today informations, good quiet speeling, next door to a shoping centre and good tavern.
Leisure Family
2/10
Poor
13 Sep 2025
Tiffini
There were junkies staying at the property. Once night hit outside of the rooms smelt like weed and the beds where rock hard. There also wasn’t a smoke alarm in the room. Would have rathered sleeping on the road than in the bed.
Leisure Family_with_children
10/10
Exceptional
23 Aug 2025
Michelle
The property managers were very helpful with our after hours arrival. Thanks for having us.
6/10
Pleasant
12 Aug 2025
Neil
Was ok
Business
10/10
Exceptional
21 Jul 2025
rhonda
Convenient to all the sites that we were interested in.
10/10
Exceptional
23 Dec 2024
Gaylene
Great hotel for overnight stop.
Pool was a bit cloudy but swimmable.
Easy parking outside motel room
Leisure Family_with_children
2/10
Poor
27 Sep 2024
Anita
The premise was dangerous. I’ve stayed there in two other occasions, but this time was awful. Police and ambulances were called. The police came to my door twice. I will never stay there again
Business_and_leisure Self
8/10
Excellent
06 Jul 2024
Eric
Happy with the stay, nice room very quiet
Partner
8/10
Excellent
29 May 2024
David
It had been updated the bed was comfy
10/10
Exceptional
21 May 2024
Andrew

Managers need training with local knowledge

Car park didn't match room nos. So was rather awkward. Air conditioning exceptionally noisy outside and needs major attention. Manager had no local knowledge and not interested in giving us info about the town
Partner
10/10
Exceptional
28 Apr 2024
David
Nothing that we did not like about the property - we will be back......Kind regards......David.
Business
6/10
Pleasant
10 Apr 2024
MARK
Very average.
Leisure Self
6/10
Pleasant
13 Mar 2024
Justin
Room 2 needs a good clean, some electrical work should also be carried out of power points.
Business Self
8/10
Excellent
08 Oct 2023
Richard
Had loads of music and screaming out the back of the motel. From next door
Leisure Family
10/10
Exceptional
05 Sep 2023
Frida
The room was clean and neat and had everything I needed for a comfortable stay. Simple, but well priced and the staff were friendly. I will be coming back!
Business Self
8/10
Excellent
25 Aug 2023
Rachel
Good room for overnight stay - but did get woken up at 5:15 am with the linen delivery guy pushing the trolley past all the rooms .
10/10
Exceptional
28 Jul 2023
Cherise
Very easy walk to a local pub, and some fast food restaurant.
Leisure Self
8/10
Excellent
24 Jun 2023
Angela
Friendly staff at reception upon arrival. Close to major takeaway food outlets and shops. Clean room and on-site parking.
Leisure Family
4/10
Poor
21 Jun 2023
Ralph
Mould in shower and cracked vanity basin. No breakfast nor room service as stated on ad.
Young lad on reception had very limited customer skills- another customer complained of cockroaches in their room. Very little response nor an investigation of the problem , finally offered a nearly empty can of insecticide as no other room available.
Not a good feeling, cannot understand the rave reviews.
Leisure Self
2/10
Poor
01 Jun 2023
Craig
They double booked our reservation, they did however arrange accommodation to another location. I rang to confirm the whereabouts I was staying. They still hadn’t arrange, they then acted and I got confirmation. Major chase up!
Business Self
2/10
Poor
21 May 2023
Deborah
Non English speaking reception staff made check in near impossible, had to go back 3 times just to find someone who could communicate with me. Advertised online as having continental breakfast available but they don’t. Staff started cleaning rooms beside ours at 5am, and the cleaning trolley woke us up. The air con vibrates so loudly on the wall that you can’t sleep with it on. The pool sign says ‘poo rules’. Very disappointed and couldn’t wait to get out of there. Dead bugs on the storage shelves also, and no hand towels. Freezer section of fridge iced over so couldn’t use it to keep ice bricks frozen for a sports carnival we were attending. Also you can hear the people in the next room when they’re using the toilet. Not a positive experience in any way
Leisure Family
10/10
Exceptional
02 Mar 2023
David
All good
Leisure Friends
8/10
Excellent
15 Feb 2023
tracy
Great stay very comfortable only two issues back door didnt have a proper lock and the air con didnt work well.
Leisure Partner
8/10
Excellent
06 Feb 2023
Kayla
A fairly good place to stay. A few minor things though. A LARGE step between the bathroom and Shower floor and a minor gap between the bathroom floor and the main room floor. Very little space in the bathroom to put necessities (and the shelf was tilted towards the floor). The bed is VERY high. Also no longer do room service (although there are multiple food places nearby). The 2 way switch for the bathroom over the bed was very handy.
Leisure Self
6/10
Pleasant
14 Jan 2023
Abbie
Good location, drip in bathroom, key not left out as per phone call, took 3 attempts to obtain with communication being a concern, shower not very clean
Leisure Family
10/10
Exceptional
06 Jan 2023
Tony
A nice room with a very comfortable bed. Well done Emerald Highlands Motel. 😀
8/10
Excellent
30 Dec 2022
Richard
All good for a overnight stay
Leisure Family
4/10
Poor
16 Nov 2022
Kylie
Shower didn't work properly I had to try and open the hole in the shower head absolutely full of build up and people wanting to use the back gate at 347 am right next to my roomand other guests playing loud music most of the night loud and drunk.
Business_and_leisure Self
10/10
Exceptional
23 Oct 2022
David
A nice place too stay at.
Leisure Family
10/10
Exceptional
19 Oct 2022
Steven
Close proximity to the Emerald hospital
Business_and_leisure
10/10
Exceptional
20 Sep 2022
Ian
Good
Leisure Self
10/10
Exceptional
18 Sep 2022
Verna
Very clean
Business Family
10/10
Exceptional
16 Sep 2022
Alan
Property in nice quiet location with excellent surrounding amennities.
Leisure Partner
10/10
Exceptional
16 Aug 2022
Jye
Property was extremely clean and had everything required for a quick overnight stay. Shower was strong and hot. Quick walk to shops and tavern.
Business_and_leisure Self
10/10
Exceptional
07 Aug 2022
Chandrasiri
good motel
Leisure Family
10/10
Exceptional
19 Jun 2022
Susan
Would happily stay again
8/10
Excellent
30 May 2022
Kenneth

Quiet, comfortable

Great location, right near the regional hospital.
Within very easy walking distance to pubs, supermarkets, cafes etc.
Self
10/10
Exceptional
25 May 2022
Neil
very friendly and helpful staff, very clean will stay again.
Leisure Partner
10/10
Exceptional
29 Mar 2022
Jenny
nice clean well priced accommodation
10/10
Exceptional
09 Jan 2022
Dave
Location was great
No water pressure not so good
Leisure Partner
4/10
Poor
29 Dec 2021
Paul
We booked a room for 5 people with 4 beds and our room was given away to another guest. The management were very good and put a roll away bed in our room free of charge and reduced our room rate to and normal cost. Which was very good of them to do to accommodate our family.
Leisure Family
8/10
Excellent
07 Oct 2021
Harvey
Friendly staff
Leisure Self
8/10
Excellent
26 Sep 2021
Charmaine
Convenient and easy check-in and out for an overnight pit stop.
Leisure Family
8/10
Excellent
04 Sep 2021
Jason
Usual motel
Leisure Partner
2/10
Poor
05 Aug 2021
Verified traveler
Terrible place to stay would never stay there again.
Business Self
10/10
Exceptional
30 Jul 2021
John Dale

Fabulous stop on the road.

Great clean motel with excellent location for a one night stop.
Partner
10/10
Exceptional
28 Jun 2021
Verified traveler
room very clean and fresh, very spacious, supplied all that you needed eg. shampoo, conditioner, hand soap and moisturiser etc.
Just a little pricey for 1 night which seems to be the go in Emerald (don't know why)
Leisure Self
8/10
Excellent
04 Jun 2021
Verified traveler
Very clean and comfortable beds
Leisure Partner
8/10
Excellent
02 Jan 2021
Verified traveler

Basics done well

Good basic motel. Place was well serviced and cared for.
Partner
8/10
Excellent
01 Jan 2021
Verified traveler
Stayed for one night, quite little hotel close to food and shops
4/10
Poor
04 Oct 2020
Verified traveler
Overpriced. Cockroaches in the room. Facilities in the room limited and didn’t cater for number of people/beds. Pool unusable due to maintenance. Door way between motel room and manager residence unsecured from our side and evident that they were using amenities prior to our arrival as we had to wait while they went in and cleaned bathroom. Felt insecure during stay due to the two way door. Very disappointing stay.
Leisure Family
8/10
Excellent
03 Oct 2020
Verified traveler
Clean room
6/10
Pleasant
26 Sep 2020
Geofd

Good Location

Cosy clean room, only stay less than 24 hours, good location.
Partner
8/10
Excellent
25 Sep 2020
Verified traveler
Great bed close to shops & a clean renovated room, & not too far from the Gemfields
Leisure
10/10
Exceptional
24 Aug 2020
Peta
It was neat and clean and comfortable . An easy walk across the road to the tavern and had a lovely dinner .
Leisure Family
10/10
Exceptional
11 Aug 2020
Verified traveler
Cleanliness and staff attitude. Position was good.
10/10
Exceptional
30 Jul 2020
Mervyn

A well presented motel

Very comfortable, great bed, very clean and tidy, pleasant staff.
Partner
10/10
Exceptional
20 Jun 2020
Deborah
Very friendly staff and quite easy to find and close to food outlets
Business_and_leisure Partner
10/10
Exceptional
09 Jun 2020
william

Best of the Best *****

five star. owners were friendly and courteous the room was impeccably clean and their room service for dinner was just what we needed after the drive and the food was delicious and so much we could not eat it all. we had the left overs for lunch next day.
Partner
10/10
Exceptional
15 Mar 2020
Verified traveler
Comfortable, spaceous, newly reno bathroom and clean. A little sparse on towels (no hand towel or face washer) but excellent soap (etc) dispensers. Walkable to choice of eats and shopping.
Leisure Partner
8/10
Excellent
03 Mar 2020
DAVID

WOULD STAY AGAIN

We enjoyed our stay the room was good value for what we needed.
Partner
10/10
Exceptional
20 Jan 2020
Verified traveler
Loved the room nice and big . It was disappointing I could not use the pool as i have a a disability i could not get in or out of the pool as there was no rails to hang on too.
Leisure Partner
10/10
Exceptional
18 Jan 2020
JM
The service was above expectations, was able to order dinner, cooked and prepared on site, delivered to door, food was restaurant quality, delicious, and delivered to room by friendly polite owner/manager.
Leisure Family
6/10
Pleasant
24 Dec 2019
Wayne
Staff were friendly and rooms clean and comfortable except for the aircon which was extremely noisy. Unfortunately that spoiled the experience as it was very hot and aircon was essential.
Friends_and_family Family
10/10
Exceptional
20 Dec 2019
Verified traveler
I rate my stay as 5 stars based on value for money. For $95 the emerald highlands is spacious in both room and bathroom, extremely clean, and the staff are friendly. Sure the rooms are not the most up to date and modern but let’s be honest, a slick colour scheme doesn’t really add anything to the stay.
I’ve stayed in several other motels as part of my trip, motels that I’ve paid around $130-$140 and I’ve been constantly disappointed as every time I open the door to a new room I feel ripped off because the highlands was better at a fraction of the cost.
Business_and_leisure Family_with_children
8/10
Excellent
28 Nov 2019
Verified traveler
This property was clean and well maintained - the owners seem to really care about their business. And, it ws very affordable.
Leisure Partner
10/10
Exceptional
23 Nov 2019
Verified traveler
Very clean and comfortable, and at a very reasonable price.
Leisure Partner
10/10
Exceptional
28 Oct 2019
Verified traveler
Me and my partner booked this motel for 4-5 nights, they let us check in early, the service was outstanding amazing, I will be definitely recommending this place again, it's great , doesn't have a full kitchen but it's perfect for what we needed, rooms were very clean and room service was amazing they asked us every day if we wanted clean sheets and towels etc . I'm very happy with this service and presentation
Friends_and_family Partner
8/10
Excellent
18 Oct 2019
Verified traveler
comfy motel.would stay again.good location.pleasant staff great price
Friends_and_family Partner
8/10
Excellent
11 Oct 2019
keith
Newly renovated rooms , great comfy bed /pillows.tea coffee, microwave and toaster to do your own breakfast which was good.
Partner
10/10
Exceptional
04 Oct 2019
Verified traveler
Nice & quiet, Great staff, and they can even deliver yummy asian noodle meals to your unit.
Friends_and_family Partner
10/10
Exceptional
21 Sep 2019
Verified traveler
Immaculately clean. Room serviced daily. Cleaning staff deserve a big thank you.
Friends_and_family Partner
10/10
Exceptional
11 Sep 2019
Verified traveler
Comfortable and clean.
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8/10
Excellent
03 Sep 2019
Verified traveler
The properly was quiet and quite tidy for the price we paid
Business_and_leisure Partner
4/10
Poor
19 Aug 2019
Verified traveler
Really dated property. Air con was so loud and rattling so we had to turn it off. Tea bags were not wrapped which I felt was a bit unhygienic. No guest info about local area. Microwave had to be moved to use as no plug where it was. We felt this motel was a bit over priced.
Leisure Family_with_children

Location & surroundings

Emerald Highlands Motel
5 Cypress Drive, Emerald, Australia

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Emerald Highlands Motel

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