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Avalon Hotel & Conference Center

Eau Claire - WI · United States

1009 W Park AveView location

5.2/10Review score613 Reviews
Cleanliness5.6/105.6
Service6.2/106.2
Comfort5.8/105.8
Condition4.8/104.8
Neighborhood6.0/106.0
Amenities4.8/104.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Avalon Hotel & Conference Center

Located in Chippewa Falls within a 5-minute drive of Riverfront Park and Chippewa County Historical Society. This hotel is 11. 6 mi (18. 7 km) from Oakwood Mall and 12 mi (19. 2 km) from University of Wisconsin-Eau Claire.

Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a fireplace in the lobby. Featured amenities include a 24-hour business center, a 24-hour front desk, and coffee/tea in a common area.

This hotel has 5 meeting rooms available for events. Free self parking is available onsite. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge.

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM. Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

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Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Located in Chippewa Falls, Avalon Hotel & Conference Center is within a 10-minute drive of Chippewa Falls Museum of Industry and Technology and Jacob Leinenkugel Brewing Company. This hotel is 3.7 mi (6 km) from Irvine Park and 10.6 mi (17.1 km) from Pablo Center at the Confluence.

Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 16 Pet max weight (per pet) in lb is 35 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - 600-1030507450-03
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 25.00 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out fee: USD 25 (subject to availability)
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Happy Tails Dog Park 2.6 km / 1.6 mi
Chippewa River Distillery 2.7 km / 1.7 mi
Riverfront Park 3.1 km / 1.9 mi
Cook-Rutledge Mansion 3.2 km / 2 mi
Chippewa Falls Museum of Industry and Technology 3.4 km / 2.1 mi
Heyde Center for the Arts 3.5 km / 2.2 mi
Chippewa County Historical Society 3.6 km / 2.2 mi
Jacob Leinenkugel Brewing Company 4.2 km / 2.6 mi
Irvine Park 4.9 km / 3 mi
Northern Wisconsin State Fairgrounds 6.5 km / 4 mi
Lake Wissota 6.8 km / 4.2 mi
Ojibwa Golf Course 7.3 km / 4.5 mi
Lake Hallie Golf Course 7.4 km / 4.6 mi
Bravo Salon & Spa 7.8 km / 4.9 mi
River Bend Vineyard and Winery 12 km / 7.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 67
  • Number of floors (main building): 1
  • Double rooms: 52
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 12 more facilities & services
  • Air conditioning in public areas
  • Fireplace
  • Luggage roomExtra charge
  • Bar
  • Restaurant: 1
  • Conference room
  • Meeting room: 5
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Avalon Hotel & Conference Center

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Avalon Hotel & Conference Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Avalon Hotel & Conference Center

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 26 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable4 photos

    Avalon Hotel & Conference Center

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Avalon Hotel & Conference Center

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Avalon Hotel & Conference Center

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 26 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Avalon Hotel & Conference Center

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Avalon Hotel & Conference Center

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Avalon Hotel & Conference Center

5.2
Review score
613 Reviews
Cleanliness
5.6 /10
Service
6.2 /10
Comfort
5.8 /10
Condition
4.8 /10
Neighborhood
6.0 /10
Amenities
4.8 /10
100 reviews shown
2/10
Poor
28 Jul 2026
Paula
The photos of the property on the website must have been from years ago. Everything smelled musty and moldy from an obvious water issue. There was a large Dumpster in front of property and a permit to replace the roof. This place needs some work before it is ready for guests. Thank goodness I was able to get a refund and found another hotel!
2/10
Poor
26 Jul 2026
John
Lotion was out.
Grounds were a mess due to renovations.
Roofing materials around entrance. Shingles had nails lying around. We were careful. Room was clean and under repair. If we knew the condition of the hotel, we would have stayed there.
8/10
Excellent
25 Jul 2026
ALEC
Building is very much under construction/renovation? Bathroom door didn't latch, paint and general room (no shades for window, just closed or open) but for the room and stay there was nothing to complain about.
6/10
Pleasant
24 Jul 2026
ED
The room had new carpet, the room was clean. Hardly any staff at the desk no one for the free breakfast. The tater tots were cold and the sausage links were greasy. The waffle area had waffle mix spilled on the counter. But they were getting a new roof. Watch out for the pot holes at the entrance to the parking lot
2/10
Poor
19 Jul 2026
Tracy
Don’t book here unless you don’t mind mold and smelly rooms. The website is so misleading…
Family_with_children
2/10
Poor
18 Jul 2026
Brian
We booked this place , pulled in and immediately left, it looked like a horror movie hotel, the roof was being worked on. We booked a different place in the parking lot..
Partner
8/10
Excellent
30 Jun 2026
Mohammad fahim
Every thing was good and satisfying
8/10
Excellent
25 Jun 2026
Stephen
I just needed a reasonably priced, clean place for the night, and it fit the bill perfectly for that. I had a kingsize bed, work desk, couch, credenza with drawers beneath a large flat screen TV, and wifi. There were probably around 50-80 rooms all on one level and arranged in a kind of star pattern of separate wings leading from the central hub containing the frront desk and breakfast area. What little food that was available for breakfast was fine, but there were no eggs to accompany the sausage when I came for breakfast around 7 am. Parts of the business (large conference room and swimming pool) appeared to have not been in use for months (though I didn't care because I had no use for either of them). Great place for getting a good night's sleep. Bad place to bring your family for anything more than that.
Self
4/10
Poor
21 Jun 2026
Darryl
Ever heard of the phrase, “polishing a turd”? That’s exactly how you’d explain this place. Half-ass renovations. Half-ass breakfast buffet. Workers were no where to be found. The bathrooms had mold and dirty shower curtains. The bar smelled horrible. The soda on the gun was flat. The worker didn’t even know how to make a cherry coke. Don’t be fooled, it’s not a bar. It’s an Indian cuisine restaurant with little to no business. Stay at any other property besides this one.
Partner
2/10
Poor
15 Jun 2026
Jennifer
COMING AT GUEST WITH HAMMER TO THREATEN

REFUSAL TO DISCUSS ANYTHING

NAME CALLING
Family_with_children
6/10
Pleasant
15 Jun 2026
ken
Remodeling was in progress and was not very good craftmanship. Wall plug-ins were not secured to the wall \"loose\" paint was fresh but peeling on the cieling bathroom door was poping open when closed , if these things were ok for them than that's the way they run and I would not recommend.
Friends_and_family Friends
2/10
Poor
14 Jun 2026
Jennifer
COMING AT GUESTS WITH A HAMMER

POUNDING ON DOOR WHEN GUESTS ARE SLEEPING

VERY RUDE

THREATENING TO CALL COPS

NEVER SPOKE TO OTHER STAFF AFTER WE HAD RESERVATION ROOMS SITUATION AND ACCUSED US OF LYING
Family_with_children
8/10
Excellent
07 Jun 2026
Michele
On the plus side, the staff were excellent and accommodating of requests, check in was smooth. The room wasn't quite ready due to the number of guests the previous night. Staff immediately cleaned my room, even though I said there was no rush as I had to go to work and wouldn't need it for a few hours. The room was clean but in need of repairs. The room's entry door was out of square by more than an inch, leaving a visible gap between the frame and the door, but it functioned without issue. The shower provided a nice attachment for taller people or the use of a handheld shower head but was above the height of the shower surround allowing water to spray the drywall, causing repair issues. I don't know if the hotel provided, or the previous guest left behind the HDMI cable, but being able to connect my computer to the tv to enlarge my workspace was an added feature. The bed was extremely comfortable after a long day. Overall a very pleasant stay.
Business Self
4/10
Poor
04 Feb 2026
Becky
They are in process of renovating, so new paint and carpet, door had post-it notes to tell the room numbers. But our first room had a window that was cracked open and didn’t shut (it was -13 outside), 2nd room was ok… but you couldn’t turn on the sink unless you used 2 hands. Fridge was so loud we ended up unplugging it so we could sleep. Beds were new but the linens felt either cheap or dirty… No pool or hot tub like the pictures on the website showed. Yogurt was 2 months expired for the free breakfast, pancake maker was set out with syrups but no batter. Only cereal and fruit and donuts. No hot water for my instant coffee I brought-I had to use the microwave. Great price, but you get what you paid for. I would pay a bit more to get a better room next time.
Leisure Friends
4/10
Poor
06 Dec 2025
Gregory
Hotel supposedly Just finished renovations. Website didn't disclose Renovations swimming pool and hot tub area were completely closed down and under construction. Bathroom had broken exhaust fan that was rattling and very noisy , broken outdated toilet that wouldn't flush properly and kept running , shower handle loose and falling off. missing tile next to bathtub near floor. Shower curtain was old and smelled like piss when water hit it in the shower needs to be replaced.
Self
6/10
Pleasant
18 Nov 2025
Marissa
Accommodating
Leisure Partner
2/10
Poor
01 Nov 2025
Tina
Under construction, no pool, ( reason we booked) hottub, was not informed of this, room was ok and breakfast good
Business Family
4/10
Poor
16 Oct 2025
Lynfordene
The window was covered in paper because the drapes were missing due to renovation. Pool wasn’t working. The hallways were not vacuumed.
Leisure
4/10
Poor
14 Oct 2025
Nikie
Room was dirty, dorty towels and bedding. Pull out couch had no sheets and blood staines. Bathroom was dirty toliet, sink and shower had hair. Front desk lady was very nice she changed the bedding and gave us new towels. No pool
2/10
Poor
13 Oct 2025
Matthew
Advertised a pool and it ended up being permanently closed. Ruined kids weekend. Left early. Housekeeping pushy about getting in the room after being told it was fine.
Leisure Family_with_children
6/10
Pleasant
05 Oct 2025
Samantha
The room was nice even though there was construction going on. We however, were disappointed that there was no pool or fitness room available, even though it was advertised. Both are under construction.
Partner
2/10
Poor
22 Sep 2025
Patrick

Don't waste your time here!

The keys did NOT stay programmed to the room. Had to go to the front desk mulitple times to them reprogrammed. We didn't get the room that we we booked.There was no remote for the roku or the tv. The cable only had one channel on it. The sink in the bathroom leadked from the drain when it was used. There was only ONE working outlet to use betwen the lamp and charging our phones. The peep hole had no lens so people could look in our room from the hallway. The pool & hot tub were under construction so misleading as well.
Partner
6/10
Pleasant
13 Sep 2025
Kristin

Ok

Tv did not work
Business
4/10
Poor
08 Sep 2025
Randy
It was very run down.
4/10
Poor
01 Sep 2025
RICK
It was not as it was pictured, While they were doing much work on making it better, they should have been up front about it on there web page. No pool was open, not much of a breakfast
2/10
Poor
27 Aug 2025
Julie
The room reeked of smoke, it was super run down. We almost ran out of toilet paper, there were no tissues. People where lingering, doors were cracked open. It felt unsafe. One of the reasons we chose the hotel was it had a pool, the pool was under renovations. We didn't even stay the second night that we had paid for, we just wanted out of there. If it hadn't been so late when we arrived, we wouldn't have stayed the 1st night either. The whole first night I prayed there wouldn't be bed bugs. Thank God there weren't.
Leisure Family
2/10
Poor
24 Aug 2025
THOMAS
It was close to our destination. BUT, it went down hill from there. We booked a NON-smoking room with a king size bed, we got 2 queens. The room had clearly been smoked in, we couldn't shower because the handle in the tub came off, TV didn't work, no coffee maker and the pool he said was under renovation. I looked and nothing had been done in the pool except to drain it. I reserved the room for 2 nights, we left the first morning. I will NEVER stay there again, and will inform anyone I know that is planning a trip the Chippewa Falls, WI NOT to stay there.
We are expecting you to refund the money that we paid for the 2nd night that we didn't stay. I would also like someone to follow up with me regarding to the above complaints.
Doesn't anyone from your organization ever inspect these hotels to check if they are what they claim to be? I wouldn't stay there if it were FREE.
Regards,
Thomas D DeMuth
[email protected]
608-215-8690
Leisure Partner
2/10
Poor
17 Aug 2025
Linda
They are remodeling the place. But my room had construction debris and dust everywhere!! Paint all over even on the bed! Air conditioner didn't work. They offered to move me after I told them but they shouldn't have even rented to room out. They had the cleaning person come back in to clean but it didn't get any better.
Business Self
6/10
Pleasant
11 Aug 2025
Katrina
I think they might be remodeling but there's alot of work to do. Its ok for the price and we can never be too picky when travel with our dog. Staff was friendly.
Leisure Pet
2/10
Poor
10 Aug 2025
Brandi
Toilet was broken, and shower didn’t drain. tried moving to another room but it didn’t have ac. Pool was under construction. Bedding was stained. Weird odor throughout whole building. Will never return.
4/10
Poor
04 Aug 2025
Tina
There was never no one around for service, you had to pick up the phone and wait for them to answer.

The breakfast was to be desired, the coffee was so black even after 8 creamers, my coffee was so black, there was no place to sit, no juices, and I'm not even picky about breakfast, but it was to be desired.

They checked us in and the room was even cleaned.
Leisure Partner
8/10
Excellent
04 Aug 2025
Kay
Property was under construction or remodel. It will be nice when finished, but has a lot more to finish. Low price was nice.
Leisure Partner
4/10
Poor
02 Aug 2025
Timothy
Friendly staff. Info on Expedia was inaccurate pool has been closed since January. I cancelled the reservation.
Leisure Friends
2/10
Poor
31 Jul 2025
Alejandro
No one at desk… no breakfast was set up at 830.. Very smelly lots of construction material all over property. window would not close Dark messy parking lot
Leisure Friends
2/10
Poor
26 Jul 2025
Meghan
We had to ask for house keeping services after spending one night there. We had to ask for more towels, a hair dryer, a remote for the TV and for cable to be hooked up in the room. There was a noticeable gap above the doors. The carpeting was dirty and not installed properly in the hallways. The pool was being renovated, but we were not notified beforehand of that. We had to search for the ice and vending machines because we were not told where they were. There was also no phone in the room, although that may be how they set up the rooms. We were told that our room was still being done, and the floor in the bathroom was not fully tiled yet. All in all, the room quality was very poor. It looks like the hotel was under new management and once it is completed, it may be better. On a positive note, the items that we needed to ask for were brought in a timely manner.
Leisure Family
2/10
Poor
20 Jul 2025
Geremy
Just really outdated and very unclean
6/10
Pleasant
20 Jul 2025
Nathan

Tiny bathroom

Extremely small bathroom and shower. The toilet is so low it's pretty much like sitting on the floor.
Friends_and_family Family
4/10
Poor
20 Jul 2025
Brandy
I'm trying to give them the benefit of the doubt but starting right off the bat, I pulled into the parking lot and immediately left thinking I had the wrong address. No signs on the building and it looked run down. I stopped somewhere else and read the most recent reviews and they weren't good. Finally, I go to check in and I had to wait for someone to appear at the front desk. The room itself was okay, definitely not the best. They are renovating (at least I hope that's what's happening) but the room had pipes sticking out, paint off the ceiling, the bathtub was chipped and the water stopper had a gross amount of mildew on it. The light switches were cracked and some of the outlets were either off the wall. The bed was not very comfortable and after reading the reviews, I opted to sleep on top of the sheets as I had brought my own blanket. The wifi password I was given didn't work, but every time I went through the lobby, no one was at the desk so I didn't bother with it. I cannot confirm if the pool actually exists as I didn't venture to look for it. I can't commit on the breakfast bar but it didn't look like there was anything out for it. Check out instructions were never given, so I stood at the front desk for a few minutes; I saw someone else leave their key cards on the desk so I did that as well because I wanted to leave. I hope they figure it out because they could have a great turnout of people for the festivals in the area
6/10
Pleasant
14 Jul 2025
Alecia
In a last-minute effort to get a room I booked online. Buyer beware this property is under construction, heavy odor of renovation, residue from materials being hauled in and out. I ended up checking out shortly after I checked in… There was absolutely no way I could stay there! I am highly sensitive and the strong odor of cleaning and renovation had my skin itching and burning!
I can’t wait to see what they do with the place, but in the meantime, agree with all the other comments, they should not be open
Business_and_leisure Family
6/10
Pleasant
13 Jul 2025
Verified traveler

OK. Prefer more for cost.

Room rate was reasonable when booked 3 months earlier, but when reducing from 2 nights to 1 night a couple of weeks in advance, suddenly single Q bed room was not available (through hotels.com) and cost increased about 40% for 1 night in 2 Q room.

Check in was smooth, seemed friendly, provided information about breakfast and wifi access. (This was the only staff person we saw, and the only time we saw any staff throughout our visit).

Room was OK; it could have been cleaner. Sticky walls in bathroom and by door. Garbage on floor behind nightstand (seen when looking for outlet).

Thin walls. Could hear TV from room next to us. Had to turn fan on constant to block noise to allow sleep.

Only 1 electric outlet on lamp on nightstand, and USB port seemed damaged and didn’t work. Tub drain didn’t work.

Renovations seem to be underway, but unfinished. Gap under bathroom door, gap at top of room door (hung crookedly). Snagged carpet in room, etc.

Unusual scent throughout hallway, possibly from restaurant.

Bed was comfortable, but top sheet seemed short and easily came untucked.

Most disappointing, no coffee or breakfast prepared 30 minutes after it was supposed to be available in the morning. No staff at desk. Many guests left rather than waiting.

For cost, prefer breakfast and better accommodations.
Partner
2/10
Poor
10 Jul 2025
Samantha
This place didn't look like the pictures. We didn't even stay we checked out in 5 mins
Leisure Partner
2/10
Poor
09 Jul 2025
Melinda
Rooms were not nice, the fridge had a horrible smell. Conveniently after staying we had fraud on our card 2 transactions in 2 weeks ordering food online. The day we checked out it was first used.
2/10
Poor
07 Jul 2025
Douglas
Should have spent the few dollars more for a better place. The two other guests in the whole hotel should have been an indication
2/10
Poor
06 Jul 2025
Tom
Property is under renovation by new owner. Staff is in trained. Room was not cleaned while we were away. Had to ask for towels the second day. Shampoo and conditioner pumps were empty. Hair dryer was broken. Staff didn’t know how to mount replacement. Pool was drained, fitness center was closed. Suggest you remove property from Expedia until that complete renovations and train staff. Suggest they get a manager that has been trained in hotel management.
Leisure Partner
4/10
Poor
06 Jul 2025
Steven
Place is being remodeled , first room the sent me to the furniture wasn’t set up. Second was ok but not great, breakfast wasn’t set up. It’s sad how prices have increased so much at hotels.
Leisure Self
2/10
Poor
02 Jul 2025
Joan
The hotel is under construction and should not even be open. We were told that the rooms see mostly complete but when we got to our rooms they ere filthy. Debris all over the floor and the linens were disgustingly soiled. We did not stay and I would recommend that Expedia take this hotel out of their listings
Leisure Family
2/10
Poor
29 Jun 2025
Stephanie
Unfortunately this was not what we expected. The pool was closed and the breakfast was very limited. Maybe try to update the website to showcase the renovations and better house keeping. It was quiet and the location was good for the event we attended. Im not going to bash them for renovations but try to finish soon. I was also told by the front desk clerk they would give me a refund on part of the room. Which i guess i will see when the bill goes through.
Leisure Family_with_children
2/10
Poor
29 Jun 2025
Joseph
Cheap for a reason - staff never around - musty smell everywhere- pool drained and ‘under construction’, sheets had stains - towels had brown spots- key card had to be swiped several times to work. Breakfast was fair to middling and wasn’t restocked after a busy time. Avoid unless you are desperate, broke or both.
Leisure Family
2/10
Poor
29 Jun 2025
Francine
Will not stay there again
Leisure Family
2/10
Poor
28 Jun 2025
Stephanie

In town for Hoofbeat

Read reviews ahead of time and even through we were hesitant, we still went there, should have listened to the reviews this time though! Pulling into the parking lot, it was not well taken care of. Not even a sign for the hotel on the building (it was leaned up against the side of the building). Check in was fine. Lobby was sparse, breakfast area is right there but no tables or chairs (same in the morning for their “breakfast). Smelled like “old lady perfume” but seemed clean-ish. Our room was ok, beds were as hard as boards though. Crank style window was broken and cracked open, so when we left for the evening, we took all our stuff with us. Told front desk and it was at least closed when we returned late. Discovered our tub didn’t hardly drain, took several hours to drain, and the faucet in the sink was so hard to turn on! Breakfast the next morning was hardly breakfast. It went until 9:30 and at 8:50 there wasn’t even coffee left. Nothing refilled, half eaten yogurt sitting on the counter, very dirty. Still no tables and chairs either. Went to check out and was going to let them at the front desk know about the tub and no one around. Had to call “0” on a phone and after dialing 3 times, someone answered from the room behind the desk. Sounded like I had woken him up. Just left the keys and left. Won’t be staying there again!

Oh and they advertise a pool, but overheard people the night before complaining about no water in the pool!
Partner
2/10
Poor
28 Jun 2025
Emilee
This property did not match the photos online. The front sign appears to be photoshopped as the building does not match the picture. They are doing remodeling throughout the hotel (which is fine), but we were not informed of this. For example, the pool is nonexistent at the moment and that was not disclosed nor reflected in the price. The rooms did not match the images online, there were no lamps in the rooms, the TV didn’t work, there was never staff at the front desk, etc. Overall, do not recommend.
Leisure Friends
4/10
Poor
23 Jun 2025
Verified traveler
There is no pool or hot available to use pictures show one, however there was no water & it looked like the area is being used to store construction supplies. was told coffee& breakfast would be in the lobby at 6:30 am. checked out around 7:30 & nothing was out there. had to go to the walmart down the road to purchase toilet paper for the room
Self
2/10
Poor
15 Jun 2025
Alison
Do not stay at this hotel.
Friends_and_family Family
4/10
Poor
14 Jun 2025
Meghan
Pluse...cheap, comfortable clean beds
Minus...smells, old stained carpet, pool had no water, nothing but cereal and yogurt for breakfast, no coffee even. Online pictures dont match up. Expect old place, no service, a motel that's a maze
Friends_and_family Family
2/10
Poor
09 Jun 2025
Matthew

this place sucks and stole from me

was horrible. do not choose this hotel. if you do choose this hotel be prepared to be disspointed to be let down. they will hurt you. they will assult you. they will steal from you and you will walk away with bedbugs on you. this will be the worest stay of your life and they are friends with the local cops so even if you call the police after they assult you the cops wont help.
4/10
Poor
08 Jun 2025
Kristen

One of the worst hotel experiences to date for us

First room was so disgusting, bed was made but that is all the housekeepers had done. Stain on pillow, hairs under comforter, pubs on toilet seat and floor. Gentleman at front desk did get us a cleaned room the next morning but was too busy to discuss any reimbursement. Pool was empty as well. I could go on but safe to say we will never go back there!!
Friends_and_family Family
2/10
Poor
08 Jun 2025
Erin
I walk in the place smells like weed. You can’t get a person at the front desk to save your life. The pool is empty no water. Outlets don’t work. Refrigerator doesn’t work. No breakfast available. The only thing it is good for is a bed, but even then the sheets smell like male Bo and I traveled alone. Very sketchy.
Leisure Self
2/10
Poor
07 Jun 2025
Kaitlyn
Well to start our door was broken. Then to find that the bathroom door looked like an ax was taken to it then repaired. The microwave must of been peed in because we went to heat something up and got the most god awful smell of hot urine. Pool was empty and non functioning. Overall was not happy for the price we paid for what felt unsafe.
Leisure Family_with_children
6/10
Pleasant
03 Jun 2025
JenAnn
Staff was EXTREMELY welcoming and helpful, thanks for letting us use a coffee pot! We are EARLY risers :)
You can tell they are trying to improve/update the property. My suggestion would be to either use MORE bleach to wash towels or invest in new as many of our towels were permanently stained. Beds were comfy in #128
Friends_and_family Friends
2/10
Poor
25 May 2025
Greg
Very sketchy place
4/10
Poor
18 May 2025
Jason
Dirty linen, towels, and lots of construction. They could have said something on their website.
Friends_and_family Family
8/10
Excellent
27 Apr 2025
sharon
There's no pool and no breakfast
Leisure Partner
2/10
Poor
27 Mar 2025
Trevor

Odd horrible stay

I walk in to a lobby that doubles for a strip mall bodegas. And walk into smelly room with hair under the covers and brown paper an Blue tape over the winows no functional blinds. Hotel From Hell!! It will not let me add yhe photo of hair and paper tapped windows!!!
Self
2/10
Poor
23 Mar 2025
Verified traveler
Extremely disappointed in this stay was not informed that they are remodeling windows were taped up with paper doors you could push open bathroom doors didn’t shut all the way no one was ever at the front desk and there was stuff laying all over the lobby
Business
2/10
Poor
21 Mar 2025
Marc
Un
6/10
Pleasant
07 Feb 2025
Brian
Great restraunt and attached. Accommodations were not available as advertised
Business_and_leisure Self
2/10
Poor
06 Feb 2025
Shenna
We arrived late(I called and told them) the front desk guy was sleeping. I paid full price to stay from 5am until 11am. I asked free breakfast, that's just coffee. Not hot tub or pool. The whole place is under construction but no where in the listing is that noted. We get to our room and it's horrible. Freezing, heater wasn't on and paper taped of window that was flapping in the wind all night. The carpet was wet and sticky. Rock hard bed with 2 flat pillows. The TV did t even turn on. The wall putty or paint is all over the carpet. Absolutely horrible. If it wasn't so cold I'd have slept in my car. I understand remodeling but at least update the post so people coming in know to expect absolutely nothing. My 2 yr old really enjoys his free coffee for breakfast. Their whole ad and photos are a joke.
Leisure Family_with_children
2/10
Poor
02 Feb 2025
Jim
When we arrived at the property we noticed it was being renovated. we checked in and were given a room, this room had not been cleaned since the previous tenants had checked out. We were given a different room that had paper taped over the window instead of curtains. No remote for the tv, one towel for 3 of us, shower that made very loud noises, and no coffee maker. The breakfast included consisted of pop tarts and no coffee. Overall very bad experience.
Leisure Family
2/10
Poor
24 Jan 2025
Matthew
This is not an exaggeration, this is the worse hotel I’ve ever seen not in a horror film. No window treatments, hotel doors didn’t close properly, bathtub had holes in it, the lobby was lit by constriction lights, my door wouldn’t open unless opened by front desk, not a single photo from the website is real. Please, don’t book this property, please.
Business_and_leisure Self
4/10
Poor
19 Jan 2025
Billy
Under construction drywall dust everywhere carpet missing in room pool and hot tub not in service not worth the money.
2/10
Poor
19 Jan 2025
Robert
They are remodeling the whole place. Pool not open. “Breakfast” was protein bars. The only good thing is they allow pets.
Leisure Pet
2/10
Poor
19 Jan 2025
Robert
N̈o pool. No hot tub. No cable tv. Friendly staff. Window covered with painting paper. Looks like they've in the midst of a renovation.
Leisure Family
2/10
Poor
12 Jan 2025
Karla
The property was under construction, including our room. No lights in lobby. They used construction lighting. The room was freshly painted but there was paper over the window still so we couldn't even look outside. The pictures shown when booking were not what we got. Exposed wires and outlets, construction dust in the room, no toilet paper or kleenex. Staff was available when they were sitting on the chairs in the loby. When we asked for kleenex we were handed wash clothes instead. No wall art, holes in towels and kleenex, not much for bedding. We didn't expect much with the price we paid but we still didn't get what we paid for. Don't waste your time book somewhere else.
Leisure Family
2/10
Poor
11 Jan 2025
Kathleen
This hotel is completely under construction. It should not have even been available to rent. Doors didn’t open, construction material littered every hallway, and room key didn’t work. Rooms were ice cold and the bathtub was full of water when entering the room. Found out we were the only two people staying in the hotel as guests right now. Walking down the hallways was scary. Lack of lighting, lamps plugged into outlets in the hallway here and there. What a nightmare.
Business_and_leisure Partner
4/10
Poor
04 Jan 2025
Kiana
The toilet was broken. We informed it and all they said was “sorry for that”. The building was under construction by areas. Breakfast was just coffee and granola bars.
Leisure Partner
2/10
Poor
29 Dec 2024
pelotoutdoors
Hallways stink, blankets were dirty and small pieces of garbage all over the floor, toilet seat was broke off and on bathroom floor, paid for a king and got a double queen instead,middle of a remodel so construction debry all over inside and out.
Leisure
6/10
Pleasant
29 Dec 2024
David
When we first arrived, we thought the place was closed. Parking lot was full of weeds and the area around the motel looked abandoned.
We went to the motel next door and they told us it was actually open so we went back and entered the lobby area. The front desk person welcomed us and said they had just reopened and only one wing of the building was ready. Surprisingly, the pool was open. Rooms were clean and everything was functional.
Leisure Friends
10/10
Exceptional
23 Dec 2024
Antonio
Very good for the price per night
Partner
2/10
Poor
16 Dec 2024
Zachary

Horrible

Could not check in for our reservation at this establishment and got a room else where. No one at desk and no way to contact anyone for service.
Business
4/10
Poor
14 Dec 2024
Megan
Didn’t look like the pictures. Smelly. Nice staff. Kind of clean…
6/10
Pleasant
13 Dec 2024
Thomas
It wa ok. The television coices were not great. And thr breakfast was very scant.
Business Self
4/10
Poor
12 Dec 2024
Harold
Tv didnt work, lamp shades were ripped, no door handle on bathroom. It was a bed to sleep on but cant say much more. Would not stay again.
Leisure Family_with_children
10/10
Exceptional
07 Dec 2024
Randy
Location is good
2/10
Poor
06 Dec 2024
Andrew
Nasty
2/10
Poor
24 Nov 2024
Ann Marie
There is a reason that this hotel is cheap. The pool and hot tub sit empty, the entry way is sterile and unwelcoming. The continental breakfast was a granola bar and clementine.
The room was ok, it was dusty behind the bedside tables.
The desk staff was fine, not unfriendly but not nice. They were outside smoking a lot and when we left, they ran so we couldn't see him. I am almost sure we were the only people at the hotel. We left last night at the Christmas decorations were strewn all over the entry way and some were broken. Spend the extra money and go somewhere else.
Leisure Friends
2/10
Poor
23 Nov 2024
Verified traveler
not very happy. there was hair in the tub/shower. the tv didn't work most of the time. the pool and fitness area was closed. would never stay there again
Partner
6/10
Pleasant
20 Nov 2024
Craig
The property had no amenities as it was under construction. The pool or hot tub was not useable, the exercise area is closed. The toilet did not flush as it should. However the owner was willing to let me move to his other property at the same rate. However it was 17 miles further from my destination. The owner was concerned.
Business Self
2/10
Poor
13 Nov 2024
Kyle
Gross
2/10
Poor
11 Nov 2024
Julie
Looked like it was abandoned - no one at the front desk call and waited no one showed. had a odor to the lobby - we ended up leaving and not staying -
Leisure Partner
2/10
Poor
31 Oct 2024
Verified traveler

Don’t waste your money- at all.

I booked this hotel by accident. I was in a rush to leave my home and ended up getting the wrong hotel. I go to the front desk- main doors wide open, front desk person in the back with the door closed. I needed somewhere to stay so I proceeded with check in. I got to my room. Beds were both visibly dirty, the one working light was extremely dim. It smelled horribly in there. The whole room was dirty. Just very unsettling feeling in there. The remote back was off and the batteries were corroded so it didn’t work. The room phone didn’t work. I was in there no longer than 10 minutes and I left. I returned my key and went to my intended hotel. I attempted to get my money back and was denied. I would not recommend this place to anyone. Ever.
Self
6/10
Pleasant
29 Oct 2024
Scott
Older property in average condition. Overall funky smell and TV quality was low. OK for two guys traveling cross country but not sure I’d want to stay here with my family.
Leisure Friends
4/10
Poor
21 Oct 2024
edgar
Property was under construction
2/10
Poor
14 Oct 2024
Trista

Not informative of amenities out of service

We actually checked in and then canceled our rooms. The pool and hot tub were out of service. There was no mention of that on their website. We were staying there from our of state for a volleyball tournament so a hot tub was a must.
Friends_and_family Friends
2/10
Poor
13 Oct 2024
wayne
The property is in a much needed fix up mode and We paid way too much. Hotel was pretty empty but they still put a family with a baby, right next to us.
Leisure Family
4/10
Poor
11 Oct 2024
Sarah

Disappointed

The doors deadbolt did lock but the hotel door stopper/lock was broken. The toilet did not flush and the tank was empty leading me to believe the water was off. It was late when we checked in and I was too tired to complain. I propped furniture in front of the door to feel a little safer. And I used a trash can to force flush the toilet. In the morning when I checked out I told the front desk about the issues and they did not seem surprised but annoyed that I was giving them this information.
Business
4/10
Poor
06 Oct 2024
crystal
The room had an old cupcakes and the pool wasn’t open.
2/10
Poor
03 Oct 2024
William
The pool doesn’t work. The breakfast isn’t even good. They only offer fruit and grain bars, granola bars, oatmeal without no bowls, and yogurt cups.

Partner
2/10
Poor
03 Oct 2024
Allan
I would not recommend.
Leisure Self
6/10
Pleasant
28 Sep 2024
Jerry
Very budget place
Leisure Self
10/10
Exceptional
18 Sep 2024
Anthony
Parking lot crappy but everything else great

Location & surroundings

Avalon Hotel & Conference Center
1009 W Park Ave, Chippewa Falls, United States

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Avalon Hotel & Conference Center

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