Name: Motel 6 Saint Joseph, MO
Address: 4021 Frederick Ave, St. Joseph, 64506, US

2/10

Poor

03 Aug 2026

Kristina

Bed bugs. Refused to refund, now fighting for a chargeback, floor tiles so damaged you could pull them up from the floor

2/10

Poor

03 Aug 2026

CHARLES

Not enough pillows or towels. Room and sheets were dirty.

2/10

Poor

01 Aug 2026

Dennis

This hotel is absolutely disgusting…

2/10

Poor

29 Jul 2026

darla

Air conditioning worked amazing and bed was comfortable. Tv had no service, there was no mirror in the bathroom, there was only one set of towels. The door to outside had a large gap underneath. Tub had been painted but was peeling and scratched.
Attendant told us no tv unless we went up to second floor which my husband can’t do stairs. Young man that checked us in was very hard to understand his English.
We are very discouraged and will probably not stay at anymore Motel 6.

10/10

Exceptional

29 Jul 2026

Cody

You get what you pay for. Worth the lil bit of money

2/10

Poor

25 Jul 2026

Stevan

Door was kicked in

6/10

Pleasant

19 Jul 2026

Ron

The outside of the facilities looked abandoned. Kind of scary. The parking lot had potholes feet across and 8 inches deep.

When you got to the building the lock was off leading to the stairs. The floor to my room was uneven and there was a seam by the rest room had a 1/2 wide seam hole in the floor. The room itself was clean but they did a half-ass job with the I'm guessing was a remodel.

The staff weren't helpful, Could direct me to the Civic Center downtown. They took my request for a wake-up call. There was no phone in the room. Upon checking out, I said this about the phone to the clerk and all he said was \" I tried to call\".

The pool was closed.

The air worked very well.

This site won't let me upload photos.

Self

4/10

Poor

19 Jul 2026

Peter

Not good value for the price. I had to request a second room because the first I was assigned did not have a properly closing door and was by no means secure. Room was spacious and clean but spartan. I did not feel secure staying overnight here, concerned about whether my vehicle would be broken into. No real amenities. Had to wait for the desk clerk to return from the property at check-in

Self

2/10

Poor

17 Jul 2026

Kirwyn

Expedia FAILED to communicate to Motel 6 my request for a non-smoking room. All 3 room options had been smoked in (1 of them being weed). We picked the least one smelling of smoke. I did not sleep in the room, only my son did, I slept in my car, only used room to shower.
Expedia is neglecting a full refund even if they failed at communicating my request to ghe Motel 6. The Motel 6 staff said that if I would have booked directly with them, they would have refunded me immediately no questions asked. However, now Expedia says that when they talk to Motel 6, its them that are refusing to refund.
I am a Veteran with allergies triggered by cigarette smoke. This is a completely horrible treatment by both Expedia & Motel 6. Do Better!!!
Question….if I was disabled in the fashion of needing a wheelchair, and I requested a wheelchair accessible room, and Expedia failed to notify that to Motel 6, and upon arrival, the only room available was a 2d floor room with no elevator and room wasn’t wheelchair accessible, would I be entitled to a refund by either Motel 6 or Expedia?! I think we all know the answer to that.
They offered me via email $50 in expedia credit for future booking. Thats all.
Oh BTW, the staircases (all of them) outdoor were so beyond rusted, an enormous safety issue!

Family

2/10

Poor

12 Jul 2026

Sebastian

No fridge, horrible wifi and to top it all off BED BUGS in both rooms. I stayed in the first one for 1 night and saw them in the morning and asked for another room.

Partner

2/10

Poor

10 Jul 2026

Shanna

Do NOT stay here. We reserved two rooms. On arrival one room had a clogged toilet, so those guests left and slept in their car. Our room had no blankets on the second bed, a door that would not close so the deadbolt wouldn’t lock. Only the safety latch held it partially shut and during a storm it blew partially open. The hallway to get upstairs was only lit by the red exit sign and had old food sitting on the floor. We were concerned for our safety. The box spring was stained and there was only one towel. If we had not been driving all day and it hadn’t been so late we would have left immediately. They said they would refund the room for our guests that left, but never did. When our booking site attempted to contact them they would not answer their phone. This place should be shut down.

Friends_and_family Family

2/10

Poor

08 Jul 2026

Mary

Nothing I like over there its terrible and dirty no towels and sink disgusting very very dirty and I pay $100 for each rooms! Air condition broke and leaks smell bad in all the rooms we rented on that day. 😔

Family_with_children

2/10

Poor

08 Jul 2026

Brian

The property looked like it was undergoing renovations and they weren't working very fast or hard to get it done. Half of the outside lights were off and the room numbers, if they were there, were very hard to see. Our room had just one set of towels and no TV remote. The front desk clerk tried to get a new remote but didn't have a screwdriver to open it up to insert batteries. So she went to a room to get some towels and a remote which ended up not having a door on the batteries. It did work if you held the batteries in. When I went to check out and asked for a receipt she was more interested in her personal phone than assisting me. Even had to ask her to actually do her job instead of her phone. Don't waste your money here! Spend $10 more somewhere else and have a pleasant stay.

Partner

2/10

Poor

03 Jul 2026

Gwendolyn

The pictures online were completely different from what it was. It was dirty, disgusting holes in the walls bugs, shower had absolutely no pressure, the first room the toilet didn’t work.
Somebody got robbed right out front while I was watching.
I will never come here again very disappointed

Business

2/10

Poor

02 Jul 2026

GARY

Nothing

2/10

Poor

29 Jun 2026

John

The room I was assigned was in shambles.
The desk clerk told me that she canceled my reservation at my request. But refund would have to come from 3rd party reservation.
I hope to see refund from Expedia.

Self

2/10

Poor

29 Jun 2026

Rande

This is not a good place to stay because they took my prepaid money for a 3 day stay after being there 6 weeks and kicked me out . Never got a refund after saying they would refund my 200.00 .

4/10

Poor

28 Jun 2026

Patrick

This location is filthy. There is mold in the bathroom, the laminate floor is coming up and you can see a subfloor below. The sheets are stained.

Friends

2/10

Poor

27 Jun 2026

Tina

The window was broken, heat did not work, no remote to the tv, nothing in the room, call after 10mins of find the local number. Was to get a call back which never happened.Walked down to the office they did switch the room, asked them for a lower level do to husbands disability. We were told there was no available. They had more rooms then vehicles. The next room still no remote and the only lock was the deadbolt. I have photos of the first room

2/10

Poor

26 Jun 2026

Jennifer

I didnt end up staying at this property and drove an extra 2 hours to stay at another location. The room smelled like cigarettes, the doors all looked like they had been broken into, and I felt very unsafe with some of the people who were wandering around the parking lot.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Marilyn

Checked in very early morning after a delayed flight into KC. Hotel building door was held open with a brick. Room assigned didn't have a number on it, the door was not shut (open about 5 inches) and the light was on in the room. It was raining hard so room held a lot of humidity that stayed through our short stay. Room itself was fine. Obviously the rooms are being updated. Wouldn't hold anything against the place, just a little concerned about security.

Partner

2/10

Poor

26 Jun 2026

Craig

First room was terrible of cigarette smoke. Moved to different room, slightly less smell. One towel. One soap. That’s it. Sheets had sand or something in them. Slept on top of them! Floor was gritty, not clean. Outside littered with cigarette butts!!
I’ve stayed in hundreds of hotels/motels and this was one of the worst!!!

Partner

2/10

Poor

26 Jun 2026

Dominique

Of your looking to save money this place is for you but if you are looking for cleanliness stay away! I thought this was going to be like the motel 6 in colorado clean well taken care of. I was so wrong. Showed up get my card to get into my room. Had to walk in this hallway that smelt so awful on my way up to my room, even my children made a comment about the smell. Got to my room to open the door and find out SOMEONE ELSE IS IN THE ROOM! They gave me the wrong room key! Mind you this is at almost midnight! I go back down stairs get my correct key to get the kids in the room. There are stains on the bedding, water pressure was low, and the room had a musty smell. Woke up about 7 to leave and there’s a lady strung out in the parking lot picking up trash. She tried approaching my children before I shuffled them in my vehicle to leave. Do not recommend staying here if you have a family.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Laura

Sheets were stained. Dead bug in room. Outside looked run down and inside old. Did not stay. Left after seeing room. Charged full price.

Family

4/10

Poor

24 Jun 2026

Thomas

The room smelled and the toilet ran constantly, room seemed wore out and dirty

Friends_and_family Family

2/10

Poor

23 Jun 2026

michelle

Dirty

Partner

2/10

Poor

23 Jun 2026

Michelle

Soo dirty like omg

Partner

2/10

Poor

21 Jun 2026

Sean

First room was dirty, missing lights and parts of the furniture no phone tv was broken and bathroom was dirty was only one towel in the room and was dirty. I then went and had them show me other rooms the second room was ok but again lights that didn’t work gap in door and toilet wouldn’t stop running

Friends_and_family Family

2/10

Poor

16 Jun 2026

Charles

We chose to not stay at the hotel because it appeared unsafe.

We did not spend any time in the room.

Family

2/10

Poor

14 Jun 2026

Jessica

When i got into the room I has dirty towels and there was dried blood on the pillowcase and the sheet the blanket was also very dirty and it smelled like poop. The outside was very dirty as will. When I went down to tell them I had to wait another 30 minutes 8her and the maid came in she took the blanket and towels never bring anything back I had to us my towel I had and some sheets I had. All she was worried bout was me giving her a good review

Partner

2/10

Poor

14 Jun 2026

Said

Health hazard. Drug deals roaming around. Dirty diapers in front of building. I don’t know why this place is not shut down. Asked to cancel and they told me to contact Expedia. Expedia ca

2/10

Poor

13 Jun 2026

Jeffrey

The place was dirty, loud, no ice machine.The people behind the desk were rude

Self

2/10

Poor

08 Jun 2026

Jeff

I checked in and checked out as soon as I saw the room.

Stained bedding. Non smoking room reeked of smoke. No safety lock. Door was not secure. Holes in walls. Loose light fixtures. Too many things wrong to list.

Family

2/10

Poor

05 Jun 2026

Andrew

It was so nasty I cancelled the room immediately after check in then I'm still waiting for my refund a week now absolutely disgusting 0 stars don't recommend

Friends

2/10

Poor

05 Jun 2026

Dirk

This is the nastiest hotel I’ve ever been to. Got to my non-smoking room which reeked of smoke and had standing water in the bathroom. Employee offered to get me a new room but juat down from my room, about 5 shady-looking characters were loitering outside a room and a couple of cars came and went. This place should be bulldozed.

2/10

Poor

05 Jun 2026

Flor

The room that was given at first, A/C was not working, the room look like they had been remodeling and very dusty, no pillows. The second room was dusty and the door did not completely close. I felt very unsecured. Bad experience.

Partner

2/10

Poor

04 Jun 2026

Grant

The AC worked ok. There is no microwave nor fridge. As we arrived room appeared clean, but bedding was not washed. Requested bedding to be washed the following day after work and was asked if we wanted to switch rooms. I said no because I didn't want to chance getting a dirtier room due to the appearance of the whole motel in general. She said ok I will tell housekeeping to do it in the morning. So we gutted it out one more night. We got back from work again and the bedding was not changed , but Still on the floor as we tried to help them out by removing the bedding. I went to the lobby and it was locked. And I happened to catch her coming around the corner and asked her about the bedding. She was very apologetic and said she will change them herself in 30 minutes. We went to eat and came back about 1 hour later and still was not changed. We gave it more time. On our way out to do some excursions I thought I should ask about it. No once was in the lobby. Came back roughly three hours later and they were scrambling to multiple rooms and so I asked where our sheets were as everything was still on the ground and they said they put them in there... They put them on the tv stand for us to change ourselves. It was only one set of sheets so we split them for the beds. The next day was a full set of everything for both beds. Trying to check out no one was at the counter so I called and called for roughly 2 hours and finally got a hold of someone.

Business

6/10

Pleasant

04 Jun 2026

Kenny

This motel six is a work in progress!

2/10

Poor

04 Jun 2026

Ken

People and kids running around and talking loudly outside our room it was ridiculous till 3am then to wake us up at 5am talking outside our door, tooting car horn when they left
Do not stay at this one!!!

Partner

4/10

Poor

03 Jun 2026

Katherine

They definitely need to hire better maids

Self

6/10

Pleasant

02 Jun 2026

Audreanna

Room was clean was just missing any type of seating/chair , there was a desk just no way to sit at it

Self

2/10

Poor

01 Jun 2026

Tina

We ended up not staying here. They were unable to find us a clean room. The Young lady at the front desk was exceptionally nice and helpful. I felt bad for her as she was new to the job. She tried so hard.

Friends

8/10

Excellent

30 May 2026

Cash

It's ok. At best..

6/10

Pleasant

29 May 2026

Lori

Bad neighborhood but everything was otherwise ok

Self

2/10

Poor

20 May 2026

David

Room was dirty appond arrival.

2/10

Poor

18 May 2026

Rhonda

No towels no tv black tar in tub no toilet paper when called to get help they never came

Partner

4/10

Poor

17 May 2026

megan

Everything was very dirty, pee stained sheets, hair and pee in the bathroom, no pillow cases , only one blanket on one of the beds. Bugs in the room on the bed. I called the office many times no awancer, went down there no one was there to help

Family_with_children

2/10

Poor

17 May 2026

Karen

Cleanliness was awful, however the staff did try to make it right and refunded us.

Family_with_children

2/10

Poor

16 May 2026

Carla

This property needs to be condemned. It is falling apart. The smoke detector was missing from the room. I have never seen anything like this hotel.

4/10

Poor

15 May 2026

Kathy

Dirty, very shabby, only 1 towel for 2 guests. Floor covering was falling apart. Very trashy and unkempt on stairs and outside of rooms. Staff was pleasant

Partner

10/10

Exceptional

14 May 2026

Styrk

was ok

Self

2/10

Poor

10 May 2026

Dominic

Junkiest motel ever. Door looked like it had got kicked in. Used towels in room. Scared to go to sleep. Picture online is not even the picture of the same motel.

4/10

Poor

10 May 2026

Rhonda

The rooms have been rentivated but the doors didn't deadbolt snd my parents room the door had a big gap when it was closed and didn't deadbolt
Our room was open when we got there. You didn't feel safe.

2/10

Poor

09 May 2026

Ruth

Atrocious. I would leave 0 stars if it were possible. The room was filthy, broken down, bug infested, not even the bars minimum of amenities. Also there was an inappropriate drawing on the wall the management couldn't be bothered to cover.

Partner

4/10

Poor

07 May 2026

Alice

Walls and cabinets were broken. Dirty towels. No hot water. No microwave or fridge.

Friends_and_family Family

2/10

Poor

30 Apr 2026

Sara

The room was full of roaches and they dudnt have another room to put me in so I was told that the room was canceled because of the inconvenience and that i had to go somewhere else. I see i was stll charged for the room.

Friends_and_family Family

2/10

Poor

23 Apr 2026

Lisa

Very dirty. Happy in the shower. Stained sheets and box spring mattress. Dirty sticky floor. Hallways very dirty. Building is really falling apart. Parking lot has huge holes. It looks like they have started some remodeling of rooms. Mattress was comfortable.

Partner

2/10

Poor

18 Apr 2026

Mike

Filthy dirty

Friends_and_family Friends

2/10

Poor

15 Apr 2026

Robert

This was the worst motel I've ever seen. When I pulled into the lot I thought it was closed and being torn down. Filthy disgusting place.

Friends

4/10

Poor

12 Apr 2026

Rodney

Place could use some work. Holes on the facade of the entire place. Only had 1 towel in the room. I asked for more towels and was told \"they don't have any.\" There was 4 of us to share 1 towel after showering?! Online I booked a room with 4 beds. Was told when checking in that they only had rooms with 2 beds. Place needs work all around as it's run down.

Friends

2/10

Poor

11 Apr 2026

Joe

This first 2 rooms were dirty like really dirty. The front desk girl was nice, apologetic amd the third time she walked me around to the rooms until we found a clean one. There was no toilet paper in the final room. And hair in one of the beds.

Self

8/10

Excellent

09 Apr 2026

karen

The room was clean and the heat/ac unit worked well in both modes. I was frustrated at no mirror in the room and inadequate towels/stained towels. Fortunately there are dollar stores just a few minutes away, so bought towels and a makeup mirror. Also a laundromat within a 5 min drive. The parking lot is paved, but really is due for patching as there are a lot of holes. I felt safe at the motel 6 and did lock my car. When budget determines your stay, this motel 6 was fine.

Self

2/10

Poor

09 Apr 2026

Keith

Dirty, in poor shape, I won't stay there again.

Self

2/10

Poor

02 Apr 2026

Adam

My room didn’t have toilet paper or a holder, no towels of any kind, a foul smell, I didn’t trust the bed was actually clean from the stains and paw prints on the bed. I slept in the truck. Crossed my fingers for hot water to at least rinse off and no. None. Luke warm water no towels…. I learned my lesson. Don’t make the same mistake and pick the cheap one.

Self

2/10

Poor

31 Mar 2026

Brian

A/C and heater were the only things that worked. All the outlets on the headboard side of the bed were dead as was the 2 tables they had plugged into them. There was NO chair to sit on at the computer desk. The bathroom was beyond disgusting. The water in the sink was only HOT, nothing cold and it shot out at a 45 degree angle soaking the side of the sink. The shower only got to lukewarm at best. I had 3 total towels in the bathroom, 1 for the floor after showering, one for my face and one bath towel. It looked like it was 15 years old as it had holes in it. There was NO towel bar (it was broke off) and there was NO toilet paper holder. The security latch was broken, so I propped my cooler in front of it and slept with my 9MM. There was only 1 working light in the bed area. I have stayed in a LOT of hotels in my 60+ years of adulthood. This was by far the worst. An absolute dump.

Self

4/10

Poor

03 Mar 2026

scott

It's not a good shape. I got a room and it was on the 1st floor and I went in and the smoke alarm was chirping. So I went to the front desk and I told them, and they just gave me a different room which is fine and I moved over a couple of rooms, and I went in there and that place looked like it was under construction. there's no shower curtain, the shower bars, just leaned in the corner. It's really not clean that well. But I was like, I just drove 14 hours. I'm just gonna crash. Get up and leave the next day in the morning. Because I gotta do another 10 hours of driving. So I'm watching TV for a minute and I look down and there's water all over the floor. the building flooded. a line broke somewheres. I don't know wear and it flooded basically flooded that building coming out both sides, you know, because a hotel's built-in a rectangle, it's got rooms on both sides, right? Then they gave me another room in a different building. On the 2nd floor and I had to move all my stuff and I a travel nurse, so I had a lot of stuff that I had to move that I already moved it in, so I had to move it out of where I was and back into the truck and then upstairs and then into a room and I look around and the TV's already on says, no signal on it, the remote is gone. It didn't have a refrigerator or microwave and it past midnight at this point. Red lobster right there so i got a good dinner. The staff were very nice. The building not well maintined. Can't recommend this place.

Self

2/10

Poor

03 Mar 2026

Jennifer

Dirty room. Bodily hair in sheets on bed, bathroom was dirty. Dust everywhere. Smoke alarm was beeping.

2/10

Poor

02 Mar 2026

Nathaniel

No microwave or refrigerator toilet seat was not connected to toilet definitely not worth what i paid

Self

2/10

Poor

28 Feb 2026

Tim

The cleaned room had splattered crusted food on the inside of entry door!
No trash can!
Cockroach was seen and smashed in late evening!

Friends_and_family Family

2/10

Poor

24 Feb 2026

Andrew

Very dirty and gross

Self

2/10

Poor

15 Feb 2026

Tonya

There were burn holes in the sheets. Water damage on the walls and ceilings. Plug in outlets hanging out of the wall. The smell of marijuana throughout the building.

Self

2/10

Poor

15 Feb 2026

Rodney

Very disgusting after check in trash everywhere rooms are way far from being clean and wouldn’t even take my dogs to go bathroom because I was scared to even be there it was very terrible. Would not recommend getting a room here. I stayed somewhere else.

Friends_and_family Family

4/10

Poor

03 Feb 2026

Andre

Room had lightbulb in bathroom out, no toilet paper, no fridge or microwave and access to vending machines closed. Bed very lumpy and uncomfortable.

Business

2/10

Poor

29 Jan 2026

Kevin

The room was suppose to be non smoking yet the smoke smell was so bad. The room was dirty, grungy and there were bugs.
Booke with Expedia and they were unable to get anyone to answer the phone when they called to get out mi et back

Do not recommend ever

Leisure

2/10

Poor

17 Jan 2026

Christina

It only got one star because the staff that checked us in was pleasant that’s the only good thing I can say! One of the face towels was crusty covered in lipstick, the bathroom was disgusting, the door lock didn’t work well bed was gross. The whole place was just gross!! Only needed it for one night since we were driving through and just needed to rest next time hubby said he’d rather sleep in the car. Definitely get what you paid for!!

Partner

2/10

Poor

15 Jan 2026

Marco

At check-in, was told I had to leave a $50 deposit. I had to insist that was not the case, and he finally backed down. I wasn't sure about the location of the room and when I ask for clarification, I had a hard time understanding his English so I asked him to speak slowly and he got mad. After unpacking and getting relaxed, I went to take a shower and there were only washcloths. I had to got outside in some very cold weather and get them. However, all they had were bar towels, I took them anyway. The bed seemed dirty and the floor was dirty. The next morning I checked out and asked for a receipt. Same guy was there and he told me they only e-mail them after a couple hours from check-in. I haven't seen it yet.

Business Self

2/10

Poor

14 Jan 2026

David

Room and buildings were trashed. Waited for towels for a few hours. This place is huge and not many there and had to wait for clean laundry. If I could have got a refund I would have left.

Leisure Self

2/10

Poor

31 Dec 2025

Desiree

First room they gave me was very dirty..Stained sheets(looked like blood or poop) and nasty looking white blob stains on the floor.Immediately asked for another room or a refund(which I wasn’t able to get due to booking thru an app)and the sheets in that room weren’t very clean either,had lots of hair (pubic and other)all over the sheets and food ON the bedding.Roaches were running all over in the bathroom,the heater didn’t work properly and there were food stains on most of the countertops.Very very gross.The parking lot was also very run down with loads of trash all over.Very bad business.Do NOT recommend a stay here.

Leisure Self

6/10

Pleasant

29 Dec 2025

Sara

The staff was very friendly and helpful. I dont think my pet got very comfortable. The bed was made but when I got underneath the covers I could smell the stintch of other bodies. There were clothes left in one of the drawers from another previous guest. Floors not cleaned but fresh towels were put out.

Self

2/10

Poor

29 Dec 2025

Aaron

Worse experience, hwy shut down had to stop. 14 degrees heater didn’t work. Cockroaches & black mold . Terrible property.

Business

2/10

Poor

27 Dec 2025

Kayti

Staff was very nice, and the area was fine. No pet fee was nice. However, the room itself was very dirty. Beds were made, but there was visible dirt on both beds. Floors and walls were also quite dirty. Random screws lying around clearly show the floors were not swept at all before we arrived. The main light was not wired to a switch and had no way to shut it off. Pay $20 more and stay at any other hotel in the area.

2/10

Poor

27 Dec 2025

Gary

Awful and forget towels. They don't even have them in the room. After we checked in and they gave us a dirty room, my husband got another room. Of course not King bed but 2 queens again NO towels. He went back again and asked for towels. He was given 2 hand towels NOT bath towels. The place was disgusting filthy. Last Motel 6 we will ever stay at.

Leisure Family

6/10

Pleasant

26 Dec 2025

Zach

Staff were friendly and polite. Definitely not my favorite thus far this year. However, in a pinch on the road, definitely a viable choice.

Business Self

10/10

Exceptional

21 Dec 2025

Amanda

Staff was very nice, very clean, pet friendly. Will definitely stay here again

Leisure Family_with_children

2/10

Poor

15 Dec 2025

Steve

Room was not worth the money sheets were dirty and stained. Floor was cut up between sink area and main part. Light didn’t work in the bathroom and less than a quarter roll of toilet paper. The only reason I stayed was I was tired from driving all day. Woke up to the main floor flooding and draining outside. Almost fell on the ice in the parking lot from water running out of the main floor

Business Partner

2/10

Poor

10 Dec 2025

Jarrod

The room had been flooded before and the floor was coming up. They had never replaced anything in the room after it had happened. The toilet ran all night long and never shut off. There were hairs in the sheets. So none of us slep under covers. I personally came home with bed bug bites all over my body. The second room we rented out for my parents was a little better but still not clean it was suppose to be none smoking in both rooms and they both smelled of smoke horribly. I will not recommend this hotel to anyone. This hotel needs to be closed down until it gets things taken care of. They need to get things together and make it a better stay. Then when we went to check out my husband gave him his card to use and they charged a different account we had. Not even the account we gave them. So super janky.

Friends_and_family Family

2/10

Poor

06 Dec 2025

Laura

Did not stay the night. Dirty and not safe. Looked absolutely nothing like the pictures. Should be removed from the site.

Leisure Family

2/10

Poor

01 Dec 2025

Rusty

Not a good experience. The clerk was horrible. Said there was an issue with payment. When I showed him the receipt and all the booking info, he called Hotels.com. He was on the phone forever. I was super tired and ready for my room. He could tell I was annoyed, so he made my key while on the phone with Hotels.com. I went to the room, got in bed and was almost asleep when he began banging on the door. He said I needed to come down to the lobby to talk with Hotels.com. I told him the payment issue was between those 2 parties and not me. He wouldn't let it go. I eventually had to slam the door and tell him to call the cops if he needed to evict me. He went away. The next more he said everything was fine. So frustrating.

2/10

Poor

29 Nov 2025

Glenda

This was the dirtiest place I have ever stayed. There was one towel in the room. Filthy floor and toilet. If it hadn't been midnight, we would have demanded a refund and left.

Leisure Family

2/10

Poor

19 Nov 2025

Joaquin

I cancelled my stay at Motel6 and asked for a refund at the property because the entire facility is in pretty bad condition. My room wasn't clean, and it had a stinky smell of cigarette smoke. The personnel tried to give me another room, but I didn't even get inside because it was full of flies and thicks, easily perceived by the window. Because of that, I started the refounding procedure through your app.

Partner

2/10

Poor

16 Nov 2025

Timothy

The sheets were on the floor, not the bed, and covered in yellow stains. No towels, no nothing in the room. When I arrived I had to wait 10 minutes waiting for someone to man the front desk.

Leisure Self

8/10

Excellent

08 Nov 2025

Verlee

With the remodeling construction going on it was a bit of a mess but the areas we were in were completed and were really nice and new. We didn't have anything to hang out clothes on so used the bathroom hook and shower bar. We didn't have a lot but they had to hang or lay out over our bed.
The lady who checked us in was very friendly and good.

Business Partner

2/10

Poor

01 Nov 2025

Petro

I booked a non-smoking room with a king-size bed. However, I found that my room had two beds, which was clearly a smoking unit. The mattresses and frames needed to be replaced, and the bedding was burnt with a cigarette.

One light was always on and had no switch to turn it off. It was also blinking constantly. The sink and water smelled bad, and the bathtub was in poor condition overall.

At 12:30 AM, a friendly man met me in the office, but that was the only positive experience. Considering the price of $85 for this kind of room and service, it was definitely overpriced. I didn’t expect much, I just needed to sleep for a couple of hours, but it was disappointing.

Business Self

2/10

Poor

29 Oct 2025

Elizabeth

There was no bedsheets on the bed. When we went to take a shower, the faucet came off and there was only hot water when you could manipulate the faucet on the nozzle to work properly. So it was a steaming hot shower that you couldn’t get into because it was too hot. The toilet water was backing up into the sink. It was absolutely terrible. I already left the bed had some weird hairs all over it. It smelled like dog.

2/10

Poor

26 Oct 2025

Ryan

This place is a dump. From the parking lot to the room. The bed was worn out, the floor was coming up, the bathroom door wouldn't close, sink was clogged. I feel bad for the employees because they don't have much to work with.

Leisure Self

2/10

Poor

25 Oct 2025

Barb

Well the person at the front desk when we came back to the hotel 7 hrs later after turning the heat on prior to leaving was blowing cold air. No heat. He argued with me that there was nothing he could do and I would have to wait for the manager the next day. Not acceptable. I insisted on another room after only being persistent. He was not going to give us another room and told us we could use the ac. We needed heat. We did get another room only for it to also not have heat and again was given the same song and dance about waiting until the next day to talk to the manager. Again I told him not acceptable and we were once again moved to another room which finally did have heat. This man was very rude and was going to do nothing. He then had the nerve to tell me that by him switching rooms for us it would come out of his pocket. I highly doubt that and if so, so be it. Not my problem. The room didn’t have heat and that was not acceptable period.

Leisure Family

2/10

Poor

22 Oct 2025

Michael

One of the worst ever!

Absolute horror. I’ve stayed in hotel rooms around the world that I’ve spent less than $10 a night in that were better maintained and cleaner. The room had such a horrible smell of grease and filth and It was clear it hadn’t been cleaned in some time. There were cigarette burns on the comforters, bed looked broken, and the room smelled of smoke…in our “No-Smoking Room”. After throwing back the comforter on the bed is when we saw the dead bugs on the sheets. Then, immediately saw the cockroach run from under the dresser that was missing trim and drawers. We demanded a refund and were only in our room for a few moments. -With only needing a quick nap before continuing to drive, we were looking for a less expensive option, but we ended up in a brief nightmare!

Friends_and_family Family

4/10

Poor

20 Oct 2025

Mike

Tom Bodet should turn the front porch lights off and bulldoze that place to the ground. Stairs were falling apart. Plaster falling off out sude of building. A/C unit missing cover and covered with dust.

Partner

2/10

Poor

19 Oct 2025

Aldo

I travel a lot for work and a kid in college. Worst hotel I’ve slept in ever. Partially my fault I did not read the reviews. This place was absolutely disgusting. I would’ve never stayed there with my family or my wife. Old rundown, dirty roaches no Wi-Fi had to reprogram my key. Every time I left worst place I’ve ever stayed at in this country. The pictures online are not even of the same Motel 6. Not sure how hotels.com allow this.

Self

2/10

Poor

18 Oct 2025

Christopher

It was a dump holes in the walls broken beds cockroaches most disgusting place I've ever been and I travel a lot never again never and I had to leave a day early on my vacation because I just couldn't stay there again