Home2 Suites by Hilton St. Joseph

United States , St. Joseph - MO
St. Joseph, 3701 North Village Drive
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50 reviews shown

10/10

Exceptional

22 Jun 2026

Amanda

We didn't use many of the amenities, but the room was clean and the staff were helpful.

Family_with_children

10/10

Exceptional

20 Jun 2026

Andrea

Comfortable bed and pillows. My son said the sofa bed wasn’t very comfortable though.

Family_with_children

10/10

Exceptional

14 Jun 2026

Joseph

Had a great stay!

Friends

4/10

Poor

12 Jun 2026

Theresa

Food wasn’t good

People above us were loud all night and stomped. We didn’t let front desk know. Otherwise they could have hopefully done something

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Keaton

I usually try to stay at Home2s when I travel, so I know what to expect with them. This hotel is new, so the mud in the parking lot from surrounding projects was understandable with all the rain recently. The room was clean other than someone’s mouth tape stuck to the fitted sheet in which I feel like a housekeepers should have seen. But the breakfast, oh boy. It was only 9:30 and they were out of silverware, barely any food options, breakfast area was an absolute mess, no coffee, no creamer, no bowls, other guests were having to eat cereal out of coffee mugs and glasses. If you know you’re going to be busy, which they were, you should make sure to make enough food and keep everything stocked.

Other than the disappointing and poorly managed breakfast, the fitness room was well stocked with free weights and exercise equipment, rooms were clean and everything well lit and overall nice hotel. Just work on your breakfast.

Partner

10/10

Exceptional

07 Jun 2026

Kelly

awesome , beautiful place. deak cerk
was very accommodating

Self

6/10

Pleasant

04 Jun 2026

Amy

Had to wait a long time for check-in due to a computer problem that was causing overbooking of rooms. Did not like that the dishes for breakfast were ALL glass/ceramic so that patrons could not take anything from the breakfast area.

Family_with_children

6/10

Pleasant

28 May 2026

Bobbie

The room was nice, great amenities. Pillows sucked, bed so bad it threw my back out for first time in my life and ruined my holiday weekend. Had to see a chiropractor first thing Tuesday morning, missed work and missed my holiday pay. But yeah, clean room, nice shower. Nice kitchen area in the room. Not worth what I paid for it.

Partner

10/10

Exceptional

27 May 2026

Whitney

10/10

Exceptional

24 May 2026

Natalie

Friendly staff

Family_with_children

10/10

Exceptional

23 May 2026

LeRoy

Hotel was very clean, staff was courteous.

Friends_and_family Family

10/10

Exceptional

22 May 2026

ANGELA

The rooms were spacious and the staff was very accommodating.

Partner

6/10

Pleasant

14 May 2026

Thomas

We felt the beds were to firm.

Friends_and_family Family

10/10

Exceptional

12 May 2026

April

Rooms and entire hotel very clean. Staff were very helpful & friendly. Breakfast was excellent. Parking was convenient and well lit at night.We will definitely stay again 😊

Partner

10/10

Exceptional

10 May 2026

Theodore

Exceptional in every way, from the front desk, the cleaning staff, and the physical facility. We used the community room for a wake and it was ideal in size, amenities, and access. Recommended for your family gathering and business training seminars.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Heather

Would absolutely recommend this hotel. Close to shopping and restaurants. The rooms were spacious and clean. The staff was so gracious and helpful.

Friends_and_family Family

6/10

Pleasant

06 May 2026

Kristin

The remodeling is very nice but the quality was not carried out all the way. I should have slept through breakfast. The eggs were not real. They used powered eggs. Gross.

Partner

10/10

Exceptional

03 May 2026

Carol

Excellent customer service. Clean facility.

Family

10/10

Exceptional

26 Apr 2026

Jennifer

Everything was great

10/10

Exceptional

18 Apr 2026

Jeffrey

Clean, modern design, comfortable bed, hot shower, plenty of outlets. Close to amenities.

Partner

10/10

Exceptional

17 Apr 2026

Kathy

Breakfast was great nice selection. Nice fitness center and parking lot was well lighted and safe.

Friends

10/10

Exceptional

14 Apr 2026

Christine

The hotel was incredibly clean and comfortable. The breakfast wasn’t the best but given how great everything else was, we still give it 5 stars!

10/10

Exceptional

12 Apr 2026

jodi

Clean quiet and convenient. Staff was professional and helpful

Partner

10/10

Exceptional

11 Apr 2026

Rocky

Yes to both

Family_with_children

10/10

Exceptional

11 Apr 2026

Rocky

Yes to both

Family_with_children

10/10

Exceptional

06 Apr 2026

David

Clean Room, Great Parking, Pro-Staff

Family

10/10

Exceptional

28 Mar 2026

Thomas

Staff is friendly and always helpful.

10/10

Exceptional

24 Mar 2026

dirk

Friends

10/10

Exceptional

23 Mar 2026

Karen

Parking was easy. Kitchen had everything I needed, no stove, large fridge, dishwasher, microwave and dishes. Take your own sharp knives, if you need them. Pool area was clean and comfortable, 5 feet deep at deepest, warm. Staff was helpful and friendly.

Friends

10/10

Exceptional

16 Mar 2026

Mary

Staff was wonderful. Rooms clean and equipped with needed kitchen supplies. Really nice new hotel. Highly recommend!

Family_with_children

10/10

Exceptional

22 Feb 2026

christie

Everything is always perfect when we stay here. Always clean! The room is perfect it’s really like home away.

10/10

Exceptional

17 Feb 2026

Junita

This was a beautiful hotel. Great pool and workout space. Awesome breakfast except I didn't get to fully enjoy it as they don't have highchairs for toddlers. The lady said she's had that complaint before and will have one ordered but I mean, If you had that complaint before, why don't you already have one....

Family_with_children

8/10

Excellent

17 Feb 2026

Tammy

From the moment we pulled into the parking lot I felt safe. There’s so much lighting and walking into the lobby and our room was beautifully clean and perfect.! there seems to be a few kinks to work out with breakfast- the eggs and sausage that look like they were cooked and Aunt weren’t there or the amount of people

10/10

Exceptional

27 Jan 2026

Tanya

Very clean. Friendly staff. Very pet friendly. Will definitely stay here again!

Partner

6/10

Pleasant

22 Dec 2025

Travis

This is our second time staying here and had thought this is where we would come regularly to stay as we visited my mother in a nursing home.

First, the good: The staff are always friendly. The rooms are very spacious and have a table that rolls around the room to meet multiple needs, basic dishes to eat in the room as desired, a fridge/freezer combo that will allow you to eat and store meals, and a microwave for cooking said meals or warming them up. There is a couch that is also a pull out—this is in the 2 queen bed rooms or the king bedroom. The TV has services such as Netflix, Disney, etc that you can log in to and they will log you out on check out. They have a salt water pool (our children said it was a little cold this weekend). They have a breakfast area with a great variety of options, especially at this price point.

Opportunities for growth: They started charging an incidental fee. I am used to giving a card in case of incidentals but they actually charge you and then refund it days later. The beds are VERY firm. The walls and ceilings must be paper thin—people were loud in the hall and there was a guest running around in the room above The breakfast buffet has a good variety but they run out of the yogurt frequently and do not refill it always, Most of the egg sandwich items taste like they came from a package and are sometimes undercooked or cold. Also, the staff do not always stay up on re-filling. We decided to try somewhere else next time

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

John

4/10

Poor

17 Dec 2025

Sarah

The hotel is new, in great shape, and clean. The rooms were large and there was a partially equipped kitchenette. All of this could have led to a five star review. However, shortly after arrival we went down to the small convenience store in the lobby for snacks since we were going to have a late dinner. I knew the snacks would be overpriced, although they were more so than I predicted. But the issue was that a few days later I discovered that I had been charged twice for the snacks. I contacted the hotel and they told me to wait, that one charge would drop off. I told them the charges would not drop off, they were no longer pending. I sent a screenshot of my bank statement. I have emailed them three times since then with no response from them (over the course of two weeks). At this point I will be reporting the duplicate charge to my bank as fraud. Their customer service is terrible, bordering on illegal. It overshadowed an otherwise pleasant stay.

10/10

Exceptional

14 Dec 2025

Steve

Nice hotel great location. good price

Business Family_with_children

8/10

Excellent

07 Dec 2025

Kathleen

They weren't ready for 3 p.m. check in. Probably short staffed and had been full the night before. Room was very clean (only opened in July). Breakfast person could not keep up with food and coffee. They probably needed more help. I'd stay there again though with no hesitation.

Leisure Family

10/10

Exceptional

01 Dec 2025

Christian

Staff was great and so was the room

10/10

Exceptional

25 Nov 2025

Mary

Very clean hotel. The staff were very friendly, the breakfast was great, there was enough bedding for our family of six, AND kitchen amenities in our room. We’ll stay here again.

Leisure Pet

10/10

Exceptional

24 Nov 2025

Janet

The breakfast was awesome and the rooms were great!

Leisure Partner

10/10

Exceptional

16 Nov 2025

Katherine

Great service, clean room!

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

christie

Very clean room and property. Staff was very friendly and accommodating.

Leisure Family_with_children

6/10

Pleasant

08 Nov 2025

James

Check in time was supposed to be 3:00. Rooms were not ready when we got there. Had to wait a hour to check in. I booked 2 rooms both with 2 queen beds. Then didn’t have but one double queen room. Got a king suite instead.
Breakfast was ok but not great. Ran out of sausage I waited 20 minutes then gave up. Eggs were low to. Just seemed like everything was behind.
Rooms were clean. Beds ok. Checking out was ok. I don’t agree with being charged 50 dollars on my card as a deposit. They have card information if needed after my stay.
Just wasn’t a great experience.

10/10

Exceptional

27 Oct 2025

Shawna

Wonderful!

10/10

Exceptional

26 Oct 2025

Jerome

Everything was nice a new and the quality seemed great. Gym is great. Didn’t get to check out the pool. Breakfast options were good, but they were out of bananas.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Thomas

👍

Business Self

10/10

Exceptional

25 Oct 2025

Greg

Easy check in and out.