The Dolphin Inn

4/10

Poor

10 Mar 2026

Miriah

We arrived around 11 p.m. there was a sign on th door that they had stepped out, but to call and a number was provided. I can the cell phone number listed on the door several times and the hotel number with no answer. Finally someone returned my call and I let them know we were trying to check in. Each room had a window facing out towards the hallway. The blinds don’t fully cover the window and there are no curtains. We had to cover the window with a blanket we had from home. When we walked into our hotel room the floor around the toilet was covered in water. It would not flush properly either. We have five guest, but only four towels and wash clothes. No hand towels. We also only had pillows for four out of the five of us. The sofa had sheets, but they were dirty. There was no throw blanket or comforter for warmth. The air does not reach back into the bedroom area. You burn up in there at night, but freeze in the living room on the sleeper sofa. We told staff the toilet did not flush properly, sheets needed changed, and another pillow. At first they said they didn’t have anymore sheets or pillows. When I said, “well there are five of us and four pillows and the sheets are dirty!” They were able to give us sheets and ONE more pillow. We called about the toilet trying to get it fixed. They ended up moving us next door which was a room in much better condition. The shower did drip though and soaked the floor the 3rd morning. The pool was empty and elevator broken. ICE 7th floor

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Steve

Decent

Family_with_children

2/10

Poor

04 Mar 2026

James

The view was the only thing nice about this hotel. ...... If you want to call it that. I have so many complaints 😞. We spoke to another guest she confirmed our complaints. She said it best.......... When calling it a welfare crack motel........ Just short of prostitutes being out in the open. Trash everywhere, broken, bodily fluid stained furniture, missing furniture and appliances ie coffee maker, microwave. Doors that didn't latch or lock. I could go on....

Partner

6/10

Pleasant

01 Mar 2026

fredrick

The view was the best thing...

2/10

Poor

01 Mar 2026

THOMAS

There is no way anyone should ever stay at this location. Travelocity should stop doing business with them. When I arrived, they only had 2 choices of rooms. Room 1 was dirty, trash in the room, dirty gloves on the bed, a zero-star room. I changed rooms at the front desk, and room 2 had a sliding glass door (oceanfront) which could not be closed so flies were in the room, and the smoke alarm was beeping every 30 seconds. No battery, it was hardwired, so no way to stop the beeping. After going to the front desk, I was told there were no more rooms available, despite there only being 3 cars in the parking lot. I was unable to check in, so had to find a different hotel nearby. This is the room that you hope your kids dont stay at for senior week. What a waste. Hopefully Travelocity will give a refund since I wasnt able to stay there, and the hotel clerk told me there was nothing he could do since I booked through Travelocity. What a waste. AVOID AVOID AVOID

Partner

4/10

Poor

26 Feb 2026

Heather

Front desk was very nice. Off season, but the only employee I encountered. The true highlights were inebriated lady in stairwell (elevator broken) asking to stay with us, the “business” happening in parking area, and the springs poking through the mattress. Basic and cheap, though

10/10

Exceptional

19 Feb 2026

Makaio

Very to the point staff, room was great and amazing. Beautiful view of the ocean and the sun. Room was also very clean and quaint. In the off-season paid a good price for 3 night stay.

Partner

8/10

Excellent

15 Feb 2026

linda

wonderful working

2/10

Poor

09 Feb 2026

jason

Not good

Leisure Family

10/10

Exceptional

31 Jan 2026

Phillip

Very Friendly staff and great price

Business

10/10

Exceptional

26 Dec 2025

Steve

Great room and location staff was fantastic

Leisure Family_with_children

2/10

Poor

25 Dec 2025

Tim

Only positive was the view. Booked two rooms with my family Arrived and we are informed the elevator was broken and no hot water so after 3+hr drive my parents had to find new place last minute on xmas eve. I didn't wanna hassle with trying to get refund so i toughed it out for a night. Place was dirty and looked as they started painting two years ago and stopped painters tape and over spray everywhere. Definitely will not be a returning customer

Leisure Family

10/10

Exceptional

15 Dec 2025

Kellie

Everything was good

2/10

Poor

14 Dec 2025

Kasey

Do not recommend. While it is on the oceanfront, that's the only benefit. As soon as we checked in, he made us aware the elevator was broke and it seems it's been that way. Then low hot water pressure.
We got to the room, tv was on and we found out the remote was missing. Also no shower curtain, took a whole day to get one. The room was old, and needed severe upgrading. The only reason we stayed was because it thankfully was clean. I refused to use the couch as it looked super dirty. Also no ventilation in the bedroom and the vent looked horrible.
Last morning we had to skip showers as no hot water. We won't be revisiting.

4/10

Poor

03 Dec 2025

Ashley

My stay at Sun and Sand Resort Oceanfront Suites in Virginia Beach was unfortunately very disappointing. When we arrived, the first room we were given had a bathtub faucet that ran nonstop. The water was so loud that there was no way we could sleep in that room. Because of that, we had to be moved, and we did not end up in the room type we originally booked.

The room we were moved to still had several issues. The walls were dirty and noticeably scuffed, and the overall space felt like it had not been cleaned well. During our stay, the room was never refreshed or serviced, which made it feel even less comfortable. The balcony door was also a problem. It either would not close completely or was extremely difficult to open, which made it feel unsafe and frustrating.

What concerned me most was the condition of the common areas. A bag of trash sat in the hallway for our entire three day stay. It was there when we checked in and it was still sitting there when we checked out. Seeing garbage left out like that for days made the hotel feel neglected and poorly managed.

I had hoped for a pleasant oceanfront stay, but the level of cleanliness and maintenance was far below what I expected. I truly hope the property improves these issues for future guests.

Leisure Family_with_children

6/10

Pleasant

03 Dec 2025

Cassandra

Check in was fast and easy. Everyone was friendly. Floors were dirty in our room. Broken pieces to furniture. Pieces of wall and paint missing.

10/10

Exceptional

02 Dec 2025

Kellie

Everything was great. ❤️

Partner

4/10

Poor

28 Nov 2025

Shauna

Dirty halls elevators. Very rough neglected condition. Pool was closed when it was advertised open. Railings were not secure. The updates that have been done were done very poorly. Room itslef was clean and cheap but the day we left i noticed from the boardwalk that a coupke of balconies had c clamps holding railings on.

2/10

Poor

26 Nov 2025

Wendy

Awful was our room was put in the middle of a construction site and was not cleaned . The elevator was broke so only 2 floors were open and it was like staying in a dungeon

Partner

10/10

Exceptional

21 Nov 2025

Stephanie

The spot and the cleanliness

Partner

10/10

Exceptional

21 Nov 2025

Jennifer

Was perfect for us and our little quick getaway. Oceanfront was great.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Michelle

Not near the beach

Partner

8/10

Excellent

16 Nov 2025

Christopher

The hotel was great for the price. The room was clean and quiet and huge. Staff was nice and accommodating. I just wished the pool was open.

10/10

Exceptional

14 Nov 2025

Travis

Nice hotel with a bed room and a living nice a spacious. And price was low for that price. And have ocean view site. I would stay there than those expensive hotel that just got a bed room. Sun and sand got an apartment place. And for way lower that expensive stay

Friends_and_family Friends

8/10

Excellent

11 Nov 2025

Joni

Staff very nice. Room was clean, weather was perfect. Love the separate bedroom from living area.

4/10

Poor

06 Nov 2025

vernon

The Room Was Nicely Renovated. However, The Entrance and Hallway Were Terrible. Needs To Be Renovated Entirely
I Love The Two Balcony in Each Room

Partner

2/10

Poor

27 Oct 2025

Cory

Was told that they have an indoor pool when we got there the pool was closed. I paid $200 for a weekend that I should’ve only paid 100 and I’m not happy.

10/10

Exceptional

18 Oct 2025

Darren

Awesome beach view

Leisure Partner

4/10

Poor

13 Oct 2025

Brandy

The pool is closed with no signs, balcony did not laugh or latch, toilet was taped together in the back inside so it come loose and we're not flush. Overall the room was nice the hotel Southwest night just a few things that need addressed.

Friends_and_family Family

4/10

Poor

12 Oct 2025

Mrs Primm P

The sheets, towels and floor were clean. Mattress was flimsy and bounced around. I’m usually ok with older places that are clean but could use a remodel. Not this! There was no AC in the bedroom and was very hot! The window in the bedroom was to the hall with a light that stayed on all night! Even with the blinds closed it was WAY too much light for a bedroom!! When in the hall it felt sketchy, almost dangerous. I don’t think it was. The indoor pool was closed despite what it said on the website.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Miranda

Ocean front with balcony. The room was decently clean however literally everything in the room was hanging crooked, the room needed dusted, the toilet paper holder fell off and the toilet wouldn't flush but my husband fixed that. The room and property new new floors and paint.

Partner

10/10

Exceptional

05 Oct 2025

Krista

Worth it! Great price point, great location, a gem

I wasn’t quite sure how this place would be due to the mixed reviews that I had read, but my family was pleasantly surprised by how great of a stay we had. The price point for a beachfront hotel on the boardwalk can’t be beat and is its best selling point. Our room was clean and overall was a comfortable stay. The hotel is rather small and parking garage parking was a bit of a tight fit, however, there is public parking nearby and was easy enough to get to if needed. The one drawback would definitely be the hard-to-open door to the balcony. It was able to be opened but you really had to pull that sucker to get it to move anywhere. We were constantly afraid of breaking it. Also, the shower’s hot water was so hot that it was completely unbearable for more than a few seconds and there was no adjusting it. Overall, we LOVED our stay! It was the perfect location, right in the middle of the excitement, right on the beach, and a price point that couldn’t be beat. Our room was on the 6th floor which was the sweet spot I do believe. We definitely plan to return for future family vacations!

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Tom

Sea and Sand Hotel – Great Location, Fair Price

We recently stayed at the Sea and Sand Hotel in Virginia Beach, and overall, it was a solid experience – especially for the price.

Pros:

Amazing oceanfront views from every room, each with a patio or balcony.

Fantastic location – right in the heart of VA Beach near shops, restaurants, and the boardwalk.

Affordable compared to nearby hotels.

Room had two TVs, a good work desk with lighting, strong water pressure, and powerful AC.

Free WiFi, fast elevator, and stunning views from the 8th-floor pool and deck.

Staff was very friendly – seems like a family-run hotel.

Cons:

The hotel is older and definitely shows its age.

Room was mostly clean, but there were small signs of mold in the bathroom and it could use a deeper cleaning.

No tub plug, and the pool was cold, low on water, with a broken ladder step.

Bottom line: If you know what to expect – an older but well-located property – it’s a great value. Not as bad as some reviews say. We'd stay again for the view, price, and location.

Leisure Family

8/10

Excellent

04 Oct 2025

Robet

Neptune festival

Very nice

Partner

8/10

Excellent

03 Oct 2025

Sharon

The beach front, short walk to the beach, and the boardwalk were the best. The jets overhead were unpleasantly loud but, can't do anything about that. Staff were very helpful and prompt.

Leisure Friends

6/10

Pleasant

03 Oct 2025

Michelle

Weekend getaway

Beach front, nice view, didn't provide enough towels, the shampoo dispenser was empty.

Partner

6/10

Pleasant

30 Sep 2025

Latoya

You get what you pay for. Upgrades are definitely needed but the staff was super friendly and accommodating.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Shakela

The parking spots not the best

4/10

Poor

29 Sep 2025

Francie

Entry door locks broken on two assigned rooms, floors were wet upon entry to room, sliding glass door would not close, locks on sliding door broken, rolling chair arm fell off with bolt into floor, bed was very hard, only one tv remote for two tvs, no channel guide anywhere. AC worked well, manager was gracious when switching our room due to broken locks on doors.

Friends_and_family Family

6/10

Pleasant

29 Sep 2025

lawanda

Good location. Beds uncomfortable Mold in shower Balcony not very big. Pictures website are NOTHING like actual rooms.

Friends_and_family Family

4/10

Poor

27 Sep 2025

Ricardo E

The place was clean as expected. Services were poor, slow, and often forgotten. Like most hotels it is located at the boradwalk, so it provides easy access to the beach and it is close to many shops. overall, it will never be my first choice, but if nothing else is available, it would use it again because I know what I am getting into.

2/10

Poor

27 Sep 2025

Cynthia

Both Tv was broke, slider door was broken, mold all over, smelled horrible, no ice, no coffee, vending machines where broken and empty, pool was nasty and half full, shower was only scrollding hot not cold water so couldn’t take a shower, parking was a joke, coffee pot in room they offered was still full from last tenants and was moldy and smelled, no remotes for either tv, shades didn’t work, fridge didn’t work and lights in room only half worked. Only good thing was the view and super close to everything but other then that it was all a joke and definitely not worth 200 a night by any means

Leisure Family

2/10

Poor

27 Sep 2025

Darrin

Everything was just horrible

Leisure Friends

10/10

Exceptional

22 Sep 2025

Danesha

Very welcoming !

Self

2/10

Poor

21 Sep 2025

DECARLO

Uninhabitable

This place is disgusting and should be shut down. We had to go to another hotel.

Partner

8/10

Excellent

21 Sep 2025

Aubrey

Beachfront with balcony

4/10

Poor

20 Sep 2025

Rylee

This place was an absolute mess of a property. The women at the front desk was poorly spoken. They preach that they will try to fix any issues that come about however my boyfriend and I’s room was dirty, the shower knob broke off, the women at the front checked someone else into our room. My boyfriend and I were both in towels and complete strangers walked into our room claiming that we weren’t supposed to be there. Our balcony didn’t lock, the walls were dirty, I could go on and on. The area around the hotel wasn’t bad it was very clean however the rooms were just god awful.

Partner

10/10

Exceptional

19 Sep 2025

Lewis

The check in person she was fantastic the hotel is a little older and some remodeling should be done.

Leisure Family

4/10

Poor

19 Sep 2025

Ndea

wasn't clean dust everywhere trash left under air conditioner was no pleased at all!

4/10

Poor

17 Sep 2025

Beth

The mattresses on the bed and the pullout sleeper sofa were absolutely horrible.

Leisure Friends

6/10

Pleasant

16 Sep 2025

Anushree

Great location to be in the center for everything.
but hotel room itself is not maintained well. you will see spider webs, stained bathtubs and broken chairs - please check room and check in with the reception before you decide to compromise for the location

Leisure Family

8/10

Excellent

12 Sep 2025

Renarda

I was hoping that the bedroom was oceanfront

10/10

Exceptional

09 Sep 2025

Laura

Wonderful location right in the beach. I absolutely loved this hotel and will be back for another trip soon.

Leisure Pet

8/10

Excellent

06 Sep 2025

Jordynne

Dislikes: The pool was not the greatest, the parking lot when crowded was not the best.

Likes: Amazing view, great location, may look rundown but it was an amazing stay! Will return next time we book a hotel in Virginia Beach!

Leisure Family_with_children

2/10

Poor

06 Sep 2025

MariJo

The owners have really got some audacity calling this a hotel much less a resort. This is more like an 11 story motel that nobody should want to stay in! The rooms were dirty and dated. There was rust in the bathtub, two pieces of plyboard that we tripped over trying to come in the second floor entrance, trash everywhere and a bad odor throughout the “hotel”. The second day, my daughter and I went to the pool on the eighth floor only to find out that it was about the size of an oversized bathtub and had not been cleaned since probably before summer. The water was gross and slimy and left a film on our bodies. Not to mention the ladder -the only ladder that can get you out of the pool- was broken, and my daughter fell and almost hit her face on the concrete because of the broken rung on the ladder. Also, the second day we were there the air conditioning stopped working in our room. That was the last straw for us and we asked to check out at 11 AM and be refunded for our second night since we had not stayed the second night yet and since we brought the complaints to management before checkout time. We were told we would be “allowed to check out early”, but no refund for the 2nd night we had not yet stayed. So we were forced to stay a second night. This is a nasty place that nobody should take their family. The pictures look great, but it is not reality. We will never stay here again and truly hope that our review will keep another family from going through what we went through.

Business_and_leisure Family_with_children

2/10

Poor

06 Sep 2025

ergun

Everything in room is outdated and don’t work properly. Very noisy environment, don’t recommend to anyone.

Leisure

2/10

Poor

03 Sep 2025

Shentelle

Horrible

Mgmt was horrible, had a mobility scooter, and to get out of hotel the ramp was mostly blocked by a vvehicle parking in front of it blocking most of it. The pool had no ramp to get to the pool. Parking was park in front of people’s car if you choose, otherwise go find public parking, no cleaning service while you was there. Would not recommend. Last day exit of parking lot blocked by dumpsters.

Friends_and_family Friends

4/10

Poor

02 Sep 2025

Verified traveler

The rooms are way outdated, the couch looked like my grandma's from the 80s. The bed where like sleeping on a jail cot, no ac or heat in the bedroom. The pool was nasty cloudy looking also. And no where to park or turn around. I WILL NEVER STAY HERE AGAIN.

6/10

Pleasant

01 Sep 2025

Crisoldo

Old and need upgrade on everything

Leisure Family

6/10

Pleasant

01 Sep 2025

Corina

Proximity to the pier

Leisure Family

2/10

Poor

01 Sep 2025

Katherine

This place was not clean and the room was so dirty when we checked in. Would not recommend

2/10

Poor

30 Aug 2025

Lou

Disgusting with black mold on the walls.

Business Self

10/10

Exceptional

28 Aug 2025

Roberto L

Beach front views and right next to the beach.

Leisure Family_with_children

2/10

Poor

24 Aug 2025

kimberly

The experience was disappointing. The pool water was dirty and did not seem well maintained. On top of that, there was a lot of noise at night, making it hard to rest. Another issue was that the electrical outlets in the room did not work, which was very inconvenient. I would not stay here again.

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Morelia

Towels were dirty, the room had no soap, shampoo or conditioner (dispenser were there but empty) room size was good.

Leisure Family

2/10

Poor

24 Aug 2025

Alvin

Cable service didn’t work lights were blown towels were wet pool was nasty

Business

8/10

Excellent

23 Aug 2025

Melissa

Was very nice and comfortable and right on the beach. We enjoyed it.

Friends_and_family Friends

10/10

Exceptional

21 Aug 2025

Desiree

Easy beach access

10/10

Exceptional

19 Aug 2025

Brandi

Our family had a amazing time, property wasn't fancy but for affordable beach front room, can't complain much. The outside on beach side had a large amount of trash all over the grass. We were entertained by a fight at 2am on the boardwalk benches, ( like a live drama play). We watched a circus right beside the hotel and great view from top of the parking garage. Pool looked nice but didn't get to use it due to it being so extremely crowded every minute is was open during our stay. We had a amazing time and will most likely return.

Leisure Family

6/10

Pleasant

19 Aug 2025

Mark

Did the job

This hotel is exactly what we expected from the reviews. It is okay for larger families who want to stay in one suite. The main bedroom had no air conditioning, so we were hot when we slept, but we bought a fan. The condition of the room was okay, the tub had permanent stains, but other than that it was okay. The property and the rooms are in need of a renovation, but it’s also on the people who abuse the rooms. The view was great from the 11th floor, the location was great, we never went to the pool, but it looked cool. This hotel is a good spot to lay your head and call homemade for a family of 6 or less. The price was right too. But there are definitely better hotels up and down the beach, but this did just fine.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Kristel gladys

It’s good if there’s some food to offer with breakfast or aircon inside the bedroom.

Leisure Family

2/10

Poor

18 Aug 2025

Kareem

The whole stay sucked our sheets wasn't change we had to ask for towels over and over again it was dirty and ran down the pool step stool was broke and was unsafe hard to get out of the pool. this place needs to be shot down wish i could get all of my money back

Leisure Partner

2/10

Poor

17 Aug 2025

Crystal

Very dirty, homeless people sitting on the property, the guy working at night was very rude. Other people staying at the hotel were throwing chairs off the pool deck. Pool was green and slimy. Garbage everywhere. The room smells like mold and mildew. The ac quit working in the middle of the night. Balcony door didn’t not close correctly. I tried to email the hotel about my complaints with no reply.

Leisure Family

4/10

Poor

17 Aug 2025

Brian

Pillow cases still had make up on them. Parking lot is small not nearing big enough for the amount of people staring at the hotel.

2/10

Poor

17 Aug 2025

Reshma

PLEASE READ BEFORE BOOKING

Respectfully, this place is horrible, they have absolutely no care for the customers needs, this place is very outdated and rundown. The tv was broken and they told us they would fix the tv, the person came said he would come back and never came back, we went to the front desk to ask again and the solution was to leave early, a common theme you’ll see. the pool is outright dangerous with the water underfilled and the ladder broken ( the important part of the ladder is above water) kids can’t get out if they jump in that pool . The ac was leaking in our room creating a giant puddle of water in the living room and they never fixed it, we asked multiple times and were told
That it would be fixed just for them to leave the front desk and ignore our requests. They didn’t wanna reimburse us or switch our rooms it was either stay or get out. The room was cheap, the bed would move significantly if you shifted in the bed or moved in your sleep with no secure mattress or frame. The pictures they posted online were false advertising the rooms, we were upset to see that the room we booked online was nothing like the room we got, Important things weren’t attached in the hotel room like the front door deadlock was just hanging and the screen door to the balcony which wouldn’t close and was very very hard to move. I would recommend you go never book a room here, they don’t care about your needs.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Bryan

701 muy buen servicio

Friends

8/10

Excellent

17 Aug 2025

ailyne

The owner are really accommodating and nice people. He even waited for us because we arrived very late at night. He was all smile when we came in. Very nice guy! The hotel itself is alright. It is old but well kept. Just like other hotels the parking is ridiculous to me, small spaces! No worries with food because the restaurant are just outside the hotel.

6/10

Pleasant

15 Aug 2025

Ray

Was provided with any towels or wash cloths for the room and the cleaning of the rooms could of been better.

Family_with_children

2/10

Poor

14 Aug 2025

Verified traveler

Disappointed…..

The beds had sand in them when we got there. The pull out couch had grass and sand in it as well. The floors were dirty. There were ants EVERYWHERE. They changed our rooms but it was still the same. More sand and ants all over the place.

Friends_and_family Family

4/10

Poor

14 Aug 2025

Lindsaid

Room didn’t have air conditioner, double sofa bed was broken

Leisure Family_with_children

2/10

Poor

11 Aug 2025

Madina

The most terrible and disgusting place to stay.

4/10

Poor

11 Aug 2025

Ryheem

Location was great room was subpar and a weird smell. Parking is very limited

Leisure Partner

4/10

Poor

10 Aug 2025

Stephanie

First of all, I don’t even know where to begin. But I will say that at check-in there was nowhere to even park to check in and it was a huge hassle trying to maneuver our car through the crowded parking lot with nowhere to park. The rooms had not been properly cleaned. Everything was dated and gross basically… I would not recommend this but then again it is Virginia Beach. we paid over $600 to stay in two rooms for one night and didn’t even have a place to park. No shower curtain to take a shower two towels for six guest hair and crumbs all over the beds and couches.. just 😩

Leisure Friends

2/10

Poor

09 Aug 2025

Levent

All is great that is given by God, which is the ocean view, all else is terrible. Properties at such conditions should be banned to occupy such a great view and location. VB must have some standards for the beach line properties. I found a bag of rotten food left inside the microwave. Dust everywhere. Seemed never deep cleaned. Bad odor. Bed frames are the cheapest type you can buy from Amazon. It was wobbly and squeaky all night. In Europe you can stay at a 5 star hotel at this price level. Only positive impression I had was the nice receptionist who was helpful and accepted to cancel the rest of my stay.

Leisure

4/10

Poor

09 Aug 2025

Kristy

The room was nice size. I had made reservation before seeing bad reviews.the room was dirty. There was poo or blood on shower curtain. I did take my own cleaning supplies which helped a little. The microwave didnt work. Contacted front desk hour later got microwave when maintenance just walked in unannounced. Which did worry us.

Leisure Family

10/10

Exceptional

09 Aug 2025

Maria

Good morning
Good customer service.
I am more than sastified.
Thank you .

2/10

Poor

07 Aug 2025

Amy

The room was dirty couch was broken linens were stained balcony safety bar was falling off and pool was green and couldn’t see the bottom. The elevator had no lights and the whole place made my family feel unsafe.

Leisure Family_with_children

2/10

Poor

06 Aug 2025

Brooke

Don't stay here!!

Was super dirty!! Someone literally had a grocery list on the wall. Toilet paper holder kept falling apart, shower handle kept falling off, blinds were broken, one remote for 2 tvs, would only give 2 towels for a room that sleeps 6, pool was green, trash was laying all around the property, and it was a little sketchy outside. They don't change the sheets after each stay. The cleaning cart they use is basically empty. Spend a little extra and don't stay here!!

Friends_and_family Family

4/10

Poor

05 Aug 2025

Lauren

First off I requested an Mobility accessible Room at least. In my family there we 2 persons who needed accommodations. We were told they were short staffed.
Next thd lights in the elevator were broken the entire time, so you were on the elevator in the dark with strangers. The tubs did not have a stopper to take a bath and no grab bars. The mattresses were very uncomfortable. The linen that were there were not very clean. Had to ask for an iron. Ironing board , clean linen. The balcony door was very hard to open. The bedroom didn't have a dresser or anywhere for your luggage. No chairs besides the office chair
The view is beautiful but with a family members ond pregnant and the other had knee issues, the family vacation was a safety hazard at this \"resort\". Oh and the parking is like tetrus.

Business Family

2/10

Poor

04 Aug 2025

Jason

Do not ruin your vacation on this place

Food options are endless on the strip, but my back did not agree with the bed.

Friends_and_family Family

2/10

Poor

03 Aug 2025

Xavier

The room smelled like pee, the sofa bed was broken, water was constantly leaking on our balcony from the balcony on top of us and the elevator worked for maybe 12 hours out of 6 days. My friend stepped in a manhole because it was not closed well.

10/10

Exceptional

03 Aug 2025

Sonya

Check in was quick and easy as well as check out very friendly helpful patking was not the best but overall 9/10 will definitely stay again

Friends_and_family Family

2/10

Poor

03 Aug 2025

Liridon

Avoid This Place at All Costs

I stayed at Sun and Sand Resort (Virginia Beach) from July 27 to August 3, and it was the worst hotel experience I’ve ever had. We checked into an ocean-view room on the 6th floor, and it was disgusting. The room smelled like weed and smoke, dirty floors, stained linens, and there were cigarette butts in the nightstand. Management didn’t address our concerns for 3 days, and only moved us to another room on day 4—which was barely any better.

The second room had leaky faucets, a balcony door that was impossible to open, and no towels. The elevator didn’t work for days, and the TV remotes didn’t function. The pull-out sofa was filthy, and we had to cover it with a blanket just to sit on it. The Wi-Fi never worked, and keycards had to be reprogrammed three times.

The place is completely neglected—one cleaning lady for 11 floors, trash everywhere, and the room was unsanitary. I had to leave a day early because it ruined our vacation. This place is a health hazard, and I’d never stay here again. The pictures on Expedia are misleading, and I wouldn’t recommend it to anyone. Avoid this place!

Leisure Family

2/10

Poor

03 Aug 2025

Samantha

This was by far the worst place I have ever stayed in. The parking is so limited and no where enough for all of the guests. There is numerous damages all over the property, some severely dangerous. The elevator was broken when we arrived, then started working out of no where only for all of the lights to shut off and your forced to ride in the elevator pitch black. The stair access to your floor/room, the doors stick so bad you have to slam your shoulder to get them to open. Our balcony door wouldn’t lock and we have three children. Tub and sink faucets drip. One light out in living room and outlets did not work in bedroom. At one point we lost power and when it came back on the bedroom tv came on randomly. The overall property is very dirty and smells awful. Non of the vending machine have anything in them. The pool was very dirty and definitely not up kept. The only positive I can say is the staff is very friendly. Do yourself a favor and stay far away from this place.

Leisure

10/10

Exceptional

03 Aug 2025

Jennifer

very clean hotel

4/10

Poor

03 Aug 2025

David

Sprinkler system very rusty air-conditioning system stopped up balcony full of water from a/c drain step out there water everywhere can't even sit out there room refrigerator doesn't work in kitchen area so another one is sitting in the living area looks like hell 3 people 2 towels 1 wash cloth asked house keepers for enough for assigned guest response don't have anymore i paid to much to be treated like this i use your service quite often you should be more selective with who you contract with i should be refunded or compensated something

Friends_and_family Family

2/10

Poor

01 Aug 2025

Stephanie

Dirty .... filthy ... homeless encampment next to it ....room had dead fly on wall and sheets had sand in it ...floor and balcony was filthy

Leisure Family

2/10

Poor

31 Jul 2025

Rebekah

Don’t be deceived by the photos. The place was much more rundown and dirty. I had to mop the floor myself with a towel because of how dirty my son was from crawling. No AC unit in the bedroom, only in the living room. Elevator was broken. Stairwells smelled of urine. Homeless camped right outside of the hotel. Only good thing about it was the location.

Leisure Family_with_children

2/10

Poor

31 Jul 2025

nzinga

This property and you guys were a joke. After refusing to give me my money back do to no fault of mine i find it disgraceful that you would say in order for me to get a refund that I had to pay you an additional 240... To get back 500... I explained and the employee of the hotel told Expedia to give me my money back and you Expedia refused... This forced me to take the room or sleep in the car... for the home was four hours away.The conditions were so bad I would not have my dog stay. We were unable to even enjoy ourselves because the elevator didn't work after putting us on the 9th floor...so ever time we went out we would have to clime 18 flights of stairs... The room has water flowing in paint going down the wall, the halls were smelly, there were dirty towels left in the tub, room wasn't clean, no ironing board, no curtains on bedroom window, no towels, no soap, dirty furniture. It was so bad we had to go buy sheets to cover the furniture....and sheets to put on the bed...

10/10

Exceptional

30 Jul 2025

Bessie

Right on the beach and nice staff.

Leisure Family