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8.0/10Excellent292 Reviews
Cleanliness8.4/10 8.4
Service8.0/10 8.0
Comfort8.2/10 8.2
Condition8.0/10 8.0
Location8.2/10 8.2
Neighborhood8.0/10 8.0
Value10.0/10 10.0
Amenities7.6/10 7.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Novotel Trabzon
When you stay at Novotel Trabzon in Yomra, you'll be connected to the convention center, just steps from Kaşüstü Plajı and 14 minutes by foot from Trabzon Cevahir Outlet. This beach hotel is 4.8 mi (7.7 km) from Avrasya University and 5.2 mi (8.4 km) from Forum Trabzon.
Make yourself at home in one of the 200 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Yomra? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and 9 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
Beach nearby
Professional property host/manager
Pets allowed
Pets allowed (no fees)
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number 10302
-
Spoken Language
English
Turkish
Nearby attractions
Kaşüstü Plajı
0.1 km / 0.1 mi
Trabzon Cevahir Outlet
1.2 km / 0.7 mi
Yalıncak Aile Plajı
3 km / 1.8 mi
Ataturk Kiosk
6.8 km / 4.2 mi
Avrasya University
7.7 km / 4.8 mi
Forum Trabzon
8.4 km / 5.2 mi
Port of Trabzon
9.4 km / 5.8 mi
Kalkınma Mahallesi Cami
9.6 km / 6 mi
Boztepe Picnic Place
10.2 km / 6.3 mi
Farabi Hospital
10.4 km / 6.5 mi
Kaymakli Monastery
10.5 km / 6.5 mi
Karadeniz Technical University
11 km / 6.8 mi
Boztepe Park
11.3 km / 7 mi
Uzun Sokak
11.3 km / 7.1 mi
Tabzon Meydon Park
11.5 km / 7.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Novotel Trabzon
75
reviews shown
Ali
It was a lovely stay. Thank you.
Fathima
The hotel claims to be 5 star but lacks amenities and the room was hot, it was ok! I wouldn’t deem it 5 star
Özgür
Clean room good view and garden shops nearby
Murat
Odalar çok kötü
Ceren
THE ONLY GOOD THING IN THE HOTEL WAS ADEM, HE HAS BEEN A STAR, THE HOTEL IT SELF IS DIRTY, AFTER A CERTAIN TIME HOUSEKEEPING DO NOT DELIVER TOILET PAPER OR WATER. RECEPTION ARE SUPER RUDE. ROOMS ARE SMALL AND THERE ARE ANTS IN THE BATHROOM WILL NOT RECCOMEND
Verified traveler
Hotel has swimming pool, suna, steam room and Gym free to use for guests, I really enjoyed it and all such facilities were open from 7am to 10pm so plenty of time to relax and enjoy all of them. Breakfast was delicious and so many options available. What really impressed me that Hotel management has a programme for special needs people individual to work in different departments, for example there was a special need waiter serving the guests during breakfast time, he was very pleasant and taking pride in his work. Amenities such as cafe, shops and restaurants were on walking distance
Cleaning can be improved, there were marks on sofas, and carpet, small amount of mould building up on tiles in bathroom
They charged extra for water bottles to be provided in the room, in my opinion water bottles must be free for guests
Staff at reception and in restaurant were helpful
Cleaning can be improved, there were marks on sofas, and carpet, small amount of mould building up on tiles in bathroom
They charged extra for water bottles to be provided in the room, in my opinion water bottles must be free for guests
Staff at reception and in restaurant were helpful
Anirudh
Decent stay!
MUNAWAR
For the price we paid there were much more better hotel.
Ahmed Abdulaziz
Very clean and welcoming staff. Located near a shopping mall and a Taxi station.
Ahmet
Adem bey, restaurant manager, was very polite and nice to us. We appreciated for his effort to serve us. He deserves more.
There is one missing of hotel, the TV on rooms, do not have internet connections and other smart tv applications application such as Netflix, Amazon Prime. When you stay at 5 star hotel, you expect this..
Rest are ok. We enjoyed during our stay
There is one missing of hotel, the TV on rooms, do not have internet connections and other smart tv applications application such as Netflix, Amazon Prime. When you stay at 5 star hotel, you expect this..
Rest are ok. We enjoyed during our stay
Aesha Mohammed A
I enjoyed the stay .. thank you
Duraid
A very good costumer service
Anas
Excellent location with near-by included parking.
The suite was spacious, clean and modern.
I would like to provide a special mention of Bushra who was at the front desk as she was very friendly and helpful.
The suite was spacious, clean and modern.
I would like to provide a special mention of Bushra who was at the front desk as she was very friendly and helpful.
MOHAMMED
Shiva at the reception was creative in her dealings and had a distinctive and cheerful manner
Mahmood
Very good choice for anyone
Elwalid
?
SaadBaher
The staff were helpful
Tota
The property was good and the room was nice and clean, the view was very nice, however the service is not good there was no body to help us bringing the baggage upstairs we had to drag it ourselves. No special offers were provided as a VIP member.
Hatim
Receptionist was very not helpful , aggressive , frown face
Francis
The staff was great and the food was great! This place is top shelf!
MASHAEL
Not clean hotel
Mirza Zarraq
Excellent stay/resort.
Stay was lovely. Very friendly, professional and accommodating staff. Hotel facilities were great. And the rooms were very clean. Would be better with more English speaking staff, though.
mustafa
The location is great hotel clean sea view beautiful close to the airport and mall The chefs were outstanding we really enjoyed the food was delicious please let the chefs and their master chef know how we enjoyed their food
Ahmed
They gave us smoking room instead of non smoking which we booked. We asked them to change the room and they agree. Dinning services need to improve in the restaurant the staff not managed to help because of too many people but less staff.
Amal
Very nice hotel. Lovely person checked us in but management was not helpful or seemed willing to help with some questions we had
Ibrahim
الغرفة صغيره ومافي تعاون وفطورهم حلو
Mohammed rashid
Loved the property, location ,breakfast was fantastic, the room bed was comfort and facilities such as gym and swimming
But cleaning was not that good ,
But cleaning was not that good ,
Zakwan
Nice ocean view
Room Capet bad
Need an upgrade
Room Capet bad
Need an upgrade
Ghassan
First and last time to stay
It doesn’t worth to be 5 star hotel, their services are very poor and staff are very rude and looking for tip for any work they do. Really it was bad experience for me and my family to be in this hotel.
Verified traveler
Nice staff they are very helpful and nice . Rooms it’s clean .
Maryam
Reception was horrible. Ambience was very bad.Overall a horrible experience from staff , simple request of iron to use they limit it for one to two hours and Knock the door multiple times to get it back , didn't expect this attitude from a hotel chain even boutique hotels have better courtesy !
WALEED
The hotel staff were nice and good the location was good as well but the air conditions was terrible the room were too hot
Mohammed
Great
Great hotel
Qais
Last day spent in trabzon
It was fine but as value to money not due to the current situation of covid-19.which the Management was so carefully doing their best to maintain the guest with proper measures of protection.
The hotel needs a renovation since its getting old for its interior . which i believe the Management shall do it if they are in better economy as before the pandemic .
The hotel needs a renovation since its getting old for its interior . which i believe the Management shall do it if they are in better economy as before the pandemic .
David
Outstanding service team!!
The service team and the General Manager went above and beyond. Highly recommend this place.
Oktay
Comfort at Trabzon
Friendly welcomed
Mohamed
Good
The stay was good, the receptionist was very nice, and the room cleaning crew was awesome.
One problem: breakfast was not included in my reservation and when i went to eat, the menu price for breakfast was 40 and they charged us 65 each. A difference of 75 TL for three people. It all adds up. Recommended despite the hiccup.
One problem: breakfast was not included in my reservation and when i went to eat, the menu price for breakfast was 40 and they charged us 65 each. A difference of 75 TL for three people. It all adds up. Recommended despite the hiccup.
Mohammad
The room was very hot & no A/C
Mohammad
Good location but back satisfaction
No Aircondetion (only heaters)
The bed wasn’t clean
The bed wasn’t clean
Eva
Pets allowed!!! YEY
Hotel accepts pets only one in Trabzon. It was super important for me. Thank you for that!
Abdulrahman
The final leg of our trip to Turkey. The hotel was very good.. Personal should be good in English for foregin guests.
Verified traveler
The music sound was too much from noon until 10 pm
jafar
location is very good
breakfast was wonderfull
employees were very poliet
breakfast was wonderfull
employees were very poliet
brittany
Hotel close to Black Sea without the view
The amenities I got for almost $90/night wasn’t very pleasing. The AC didn’t work but the place was kept clean. Paid about $17 for breakfast which is fine, but the food wasn’t good. Wi-Fi was slow. Only stayed two nights so overall rating is OK.
Hassan
Nice but!
Every thing is fine but Internet connection was bad and irons are not available all times
Medhat
good for couples
normal. have a nice beach.
Verified traveler
Outdated hotel
I would never stay in this hotel... the location , romm cleanness, smell, facility..... all very bad.
Verified traveler
Novotel = No Go Hotel
Dripping roof, constant buzzing in bathroom, kids running and screaming in hall all night, hidden entrance, obnoxious valet. Breakfast was good though!
Verified traveler
Close to the beach
Nice location.
Small room
Near to a mall and airport.
Small room
Near to a mall and airport.
Verified traveler
Nice hotel.
It was very nice hotel with great location near to the black sea.
SAIF
Research better/more affordable alternatives
Highly priced with a €15 per person breakfast that we didn't try - more than 100 Turkish Liras for two people, in a city where you can have a very good lunch including appetizers, drinks and deserts at a very nice and popular restaurant for less than 50 Turkish Liras for 2 people.
The carpet was dirty and had stains. The bed and the rest of the furniture looked clean though.
Room service did a poor job changing our towels and washing the glasses and utensils we've used the night before. I called reception and the room service manager came over, apologized, took care of the situation and brought us some fruits which was very nice.
We didn't get a sea-view room and got a street/mountain view room instead, which was still nice in my opinion.
The hotel has a beach which is nice.
The carpet was dirty and had stains. The bed and the rest of the furniture looked clean though.
Room service did a poor job changing our towels and washing the glasses and utensils we've used the night before. I called reception and the room service manager came over, apologized, took care of the situation and brought us some fruits which was very nice.
We didn't get a sea-view room and got a street/mountain view room instead, which was still nice in my opinion.
The hotel has a beach which is nice.
Verified traveler
The location is wonderful. The food was amazing
The place is quite close to the airport. The srrounding is lovely. The food was super tasty. Easy access to the highway. On the other hand, the furniture is quite old and the rooms needs some attention. Overall , it's nice hotel
Verified traveler
There was some confussion about the content I bought and the info they received but the hotel staff was very helpful in solving the situation and giving the best comfort.
OMAR
NICE HOTEL AND VIEW
amazing
Close to outlet
We and my family was our first time at Novotel Trabzon and we all enjoyed Trabzon spicialy staying st novotel hotel
Verified traveler
Nice Hotel
I had a pleasant stay in this hotel , every things was perfect, Lobby, Room,Breakfast and the Location
Verified traveler
Very noisy environment.... must see to believe !
Well .. impossible to sleep .. doors are always open and close, people yell sometimes in the halls ... terrible for a 4 stars hotel !
Verified traveler
Good stay with taking into account that the hotel is not worth this very high amount of price.
Verified traveler
On the beach. Reasonable sitting area with seaview
The staff are not so welcoming and are too few to take care of customers. The hotel hosts a lot of tourists and do not have a staff member to handle tour arrangements. I had to wonder which bus is mine and go ask the bus drivers.
James
Novotel Yomra
The hotel itself is nice and has the beach right behind it. It's the best hotel in the area. Trabzon is a good distance away, but you can catch a dolmus easily from the street in front. Taxi rides into the city center are about 20 lira. We enjoyed the stay and have no complaints.
Verified traveler
Good hotel with nice amenities
I went in a family trip, it was a good experince especially in such relatively large hotel in the area.
AlanC
Best hotel in Trabzon area
Dinner surprised us, it was better than usual hotel food and better than the surrounding restaurants in Yomra. The hotel itself was solid in terms of ambience and comfort, and location was good unless you wanted something in downtown Trabzon, but it's close to airport, downtown, and countryside, and next to a quiet little mall with a food court and a few shops if you need something.
Verified traveler
The hotel very close to beach
Excellant for realaxing and near to airport. Also, center very close it.
Verified traveler
Beachfront luxury away from city congestion
The location is a little removed from the congestion and only a 2 TRY minivan ride away from the city center. This makes the balcony view refreshing to wake up to. The staff was very helpful and pleasant. The vibe is very business-oriented, but the deal is quite good.
Jamelah
Nice family hotel
The best hotel in trabzon area, nice pool and beach. Good breakfast, freindly staff and neat rooms.
Verified traveler
Summer Hotel
the hotel has a great location near the beach. It provides special facilities to enjoy swimming in the black sea. Breakfast is nice but very crowded so the staff couldn't manage to clean the tables on time. nice outdoor terrace. We enjoyed our stay there.
Ahmed
My stay in Trabzon Novotle Hotel
My rating for the hotel is strong 4 star facility with 5 star staff service. The staff were very welcoming and helpful. One distinguished person is Murat who was providing excellent job at the hotel convenient shuttle service.
Bruce
Excellent choice for an American traveler.
Dinner in the restaurant was a surprise - truly excellent, and moderately prices! OTOH, breakfast was overpriced.
Room was basic contemporary, but clean and comfortable.
Room was basic contemporary, but clean and comfortable.
Verified traveler
Good hotel
Food was great, wait staff was great..Good location.
Verified traveler
Good hotel to stay
The food was excellent, wait staff were very nice. The hallways were very hot.
Hussam
COULD be perfect!
We entered the \"superior\" hotel room (with sea view) we reserved, & found that the room LOOKS perfect - especially with the wonderful wide view of the vibrant (walking-distance) Black Sea. We kept balcony door open to enjoy sea breeze; but couldn't sleep at night due to SO many mosquitoes!! OUR EXPERIENCE WOULD HAVE BEEN PERFECT IF THE ROOM HAD A BUG SCREEN. Other than this (major problem), everything about the room was perfect - it's clean, well-designed, spacious & comfortable. The hotel also has some decent sport facilities: a small/medium indoor pool, with a gym containing all the essentials. We found the phone rates are extremely high. The hotel's FOOD is THE BEST we've had in Turkey... & there was a variety of food choices due to a mall being around 100m away! The free shuttle bus is also great - with nearly hourly trips to another mall, and the airport - upon reservation. From our experience, there isn't much to go to very near to the hotel, but the hotel has arranged for daily tour buses with travel agents. We've had some bad experiences arranging for tours with the receptionists (who contact the agencies for hotel guests); however, with some arguing/escalation, the issues were resolved. Our focus was sight-seeing, & we found several amazing attractions 1-3 hours (by car/bus) away (i.e. Aydar, Samula, Uzungol, etc), & the tours helped enjoy these at affordable rates. Room service / housekeeping was good & prompt, tho we could only go to a mall for urgent laundry.
Simone
TRABZON NOVATEL
The hotel, staff, rooms and food were all excellent. The only downfall to this excellent experience is the location, which is about 10kms out of town and requires a taxi. That said, there is a shuttle to the airport (about 3 kms) and also a free service to the Forum shopping centre. I would happily stay again, and the restaurant is easily the best Trabzon has to offer.
Cem
Good service
Hote is in a very good condition and the staff is very friendly. Nice sea view but it's far away from the city center. Though, I think a good choice for this location.
Ghaith
Best hotel
Recommend hotel
Location & surroundings
Novotel Trabzon
Dunya Ticaret Sokak No 9, Kasustu Mahallesi, Turkey
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