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Robertson Hotel
Naga · Philippines
J Miranda Avenue Naga City Camarines SurView location
8.6/10Excellent77 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.8/10 8.8
Neighborhood8.4/10 8.4
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Robertson Hotel
Located in Naga's business district, Robertson Hotel offers convenient amenities such as complimentary Wi-Fi and concierge services. Enjoy 24-hour room service and cooked-to-order breakfasts (available for a fee). The hotel also provides dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self-parking is available onsite.
Each of the 72 air-conditioned rooms features a Smart TV, complimentary Wi-Fi, and cable programming. Private bathrooms include showers, complimentary toiletries, and hair dryers. Safes and daily housekeeping are also provided. Bicol Medical Center and the Basilica of Our Lady of Penafrancia are within a 15-minute walk.
SM City Naga is just 0. 9 miles away.
Show less
Located in Naga, Robertson Hotel is in the business district, within a 15-minute walk of Bicol Medical Center and Basilica of Our Lady of Penafrancia. This hotel is 0.9 mi (1.4 km) from SM City Naga and 1.1 mi (1.8 km) from Naga Metropolitan Cathedral.
Make yourself at home in one of the 72 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Smoking areas
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 72 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Set meals are served in guestrooms only (no menus or public dining).
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately PHP 491.2 per person
- Airport shuttle fee: PHP 300 per person (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: PHP 750.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Filipino
English
Nearby attractions
Bicol Medical Center
0.9 km / 0.6 mi
Basilica of Our Lady of Penafrancia
1.2 km / 0.8 mi
SM City Naga
1.4 km / 0.9 mi
Naga Metropolitan Cathedral
1.6 km / 1 mi
Robinsons Place Naga
2.1 km / 1.3 mi
Naga Ecological Park
3.8 km / 2.3 mi
Vista Mall
4.8 km / 3 mi
Penafrancia Resort
11.7 km / 7.2 mi
Mt Isarog National Park
15.3 km / 9.5 mi
Panicuason Hot Spring Resort
18.8 km / 11.7 mi
San Antonio De Florencia Church
21.4 km / 13.3 mi
Bato Lake
39.2 km / 24.3 mi
Tigaon Museum
43.9 km / 27.3 mi
Buhi Lake
50.1 km / 31.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 72
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Hotel safe
- Currency exchange facilities
Show 7 more facilities & services
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRobertson Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRobertson Hotel
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRobertson Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRobertson Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRobertson Hotel
FAMILY ROOM TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRobertson Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRobertson Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Robertson Hotel
50
reviews shown
Steven
Robertson's Hotel is THE hotel I stay at when I'm in Naga City. It's just one block from Magasaysay Avenue. The Staff are always polite and friendly and the AirCon in your room is controlled by you
Steven
It's always a clean room with AirCon that you control. The staff is polite and friendly and very helpful.
Regine Kaye C.
staff are all good.
Steven
In the many times I've stayed at the Robertson Hotel, the rooms have always been spotlessly clean and the staff most accommodating. They are located one block off a main roadway with numerous shops and restaurants.
This is my hotel of choice when in Naga City.
This is my hotel of choice when in Naga City.
MERLY
Lobby staff helpful. Just wish there is a choice of booking RJ buffet with reservations for breakfast or lunch or dinner,
Aimee
Excellent
Shawn
Very professional and accommodating staff, no concerns with wifi or A/C as facilities used generator during times of uncertainty.
Tomas
Nice
Tomas
Good service
Marcelino
Yes. Convenient to shops
Steven
This is my fith time staying at the Robertson Hotel. This stay has been every bit as enjoyable as the previous ones
Steven
I itially book a room for myself and my wife for the first night and just myself the second night. I extended my solo stay for an additional night and my wife rejoined me for a fourth night.
Obviously we were very pleased with all aspects of the hotel and will continue to stay there in the future.
Obviously we were very pleased with all aspects of the hotel and will continue to stay there in the future.
Jason
Even for the cheap price, it's still a very tiny room. Barely enough for 1 person.
Also, internet doesn't work so good. Very inconsistent.
Also, internet doesn't work so good. Very inconsistent.
maria elisa
They put the duvet on the left side instead on the right
Scott
Room was small
Parvinder
We stayed in the property last year in the same room. This time the place was rundown and the toilet was blocked. We called maintenence everyday to unblock the toilet brcause it wouldnt flush.
Last year they provided coffee. This year the were charging 350PHP for two small cups of coffee. We will never stay there again. There are many better hotels in the vacinity at the same price or cheaper.
Last year they provided coffee. This year the were charging 350PHP for two small cups of coffee. We will never stay there again. There are many better hotels in the vacinity at the same price or cheaper.
Maria
staff are friendly. room is a little small but overall ok.
Wossen
It’s not a hotel something else sound blackout no AC you will feel you still sleep as a homeless on the street. I don’t believe that I don’t recommend for nobody.
Alex
Customer service and other staff are polite, accommodating, respectful, and well mannered.
Ruby Abraham
Great location. Easy access. Budget friendly
Ayra
💓💓💓💓
Tom
Good customer service from
Farley
It's okay
Elena
The property was very clean. The bed was very comfortable and I like the fact that it has a real comforter. The housekeeping staff was very attentive, helpful and friendly.
I wished there were more choices of restaurants around the property.
I wished there were more choices of restaurants around the property.
joey de los
Limited transportation at nite. Wifi keeps on disconnecting.
CHRISTINA JOY
clean and good to rest for a night. This is not a fancy hotel where you can do a staycation.
Franklin-Mark
N/a
Franklin-Mark
Like: clean, attentive staff
Not Like: no restaurant, no pool in the building.
Not Like: no restaurant, no pool in the building.
Sylvester
Convenient to my appointments
EMEGIN
I only like the shuttle service going to airport.The price is too expensive for no coffee complimentary. The space is very small. Bathroom sink drain is not working properly. Poor construction of bathroom. No restaurant in the property. I will not stay and not recommend this place.
Bobby
Location is great. Service is great! Comfy beds. The bathrooms, though small, is adequate.
Ace
Pros:
- convinient location
- responsive and very efficient staff especially Zoila. She’s very accommodating and helpful.
- attentive staff
Cons:
- we didn’t complain but the pillow case doesn’t smell good and the fabric of the towels are too rough.
All in all.. it was a great experience.
- convinient location
- responsive and very efficient staff especially Zoila. She’s very accommodating and helpful.
- attentive staff
Cons:
- we didn’t complain but the pillow case doesn’t smell good and the fabric of the towels are too rough.
All in all.. it was a great experience.
Verified traveler
The old smell of the room not fresh it’s smell moist
Verified traveler
Like: Friendly staff, easy check-in, good and safe location, clean and comfortable room.
Dislike: Water pressure is weak (difficult to take a shower), water heater not working, hazy cable TV.
Dislike: Water pressure is weak (difficult to take a shower), water heater not working, hazy cable TV.
Verified traveler
Proximity to the city, clean. Beds are a bit small but not a problem. All is good!
Verified traveler
I suggest that extra person and extra bed should be clear.
although I was happy that Robertson did consider my arguement, i commend their prompt action to the matter.
although I was happy that Robertson did consider my arguement, i commend their prompt action to the matter.
Stephen
Enjoyable Stay
The hotel was very clean and the breakfast was excellent. The room was smaller than expected but adequate.
Theresa
Great hotel
Very nice hotel with great service & clean accommodation, close to everything.
alexander
Clean and Modern Hotel
Very nice Hotel , clean rooms, modern bathrooms with nice fixtures. Ample parking with security, Hotel is a short walk to several good restaurants , the Hotel’s restaurant is modern and upscale , very comfortable seating, I will stay here again when visiting Naga.
Christopher
Nonpareil
This small hotel in Naga, Philippines exceeded all my expectations. The accommodation was excellent and this service was on par with 5 star hotels I have stayed at. A gem of a hotel in the heart of Naga. Highly recommend.
Grace
Very good hotel
Room- small but fair already for 2 people and the room is modernly designed.
Bathroom- love the shower as you have 2 choices for the shower head, there is also hot and cold water to choose from. Shower area is really clean.
Wifi- fast
Service- all the staff are accomodating and they quickly respond to requests especially in cleaning the room.
Parking- small and very inconvenient as the hotel also includes there shuttle on there sister hotel which is taking up so much space on the parking lot and we were always stuck on our parking side until they move there shuttle bus.
Bathroom- love the shower as you have 2 choices for the shower head, there is also hot and cold water to choose from. Shower area is really clean.
Wifi- fast
Service- all the staff are accomodating and they quickly respond to requests especially in cleaning the room.
Parking- small and very inconvenient as the hotel also includes there shuttle on there sister hotel which is taking up so much space on the parking lot and we were always stuck on our parking side until they move there shuttle bus.
Verified traveler
There is no restaurant or café in the building.
Verified traveler
There is not enough parking space.
DaWayne
Clean establishment, friendly staff, small but adequate rooms. Wish hot water had been hot instead of just a lil more than cold. Extras are an extra fee (blankets, roll away bed even though I booked with a child, etc). Overall a pleasant stay
Verified traveler
Nice and clean hotel. Staff were great. Room was a little small but fit my needs.
Verified traveler
Nice clean simple hotel
This hotel gives you bare basics but does it well. The rooms are clean, amenities all work, service is laudable — all at a reasonable price. I would book here again the next time that I’m in Naga.
Marian
Clean and great to stay
Clean and great to stay
Marian
clean and affordable
clean and affordable!! satisfied
Ma. Pritzel
Two thumbs up!
It's a great place to stay in while Naga City.
Segundo
Excellent hotel in Naga City Cam Sur Philippines
The hotel is affordable and clean. The room is small though but everything inside, including beddings, towels are new. There is no restaurant inside the hotel but there are many places to eat within walking distance. The receptionists and room service crew are extremely helpful. Shuttle service to airport is available and inexpensive. I will definitely stay in this hotel on my next visit to Naga.
Location & surroundings
Robertson Hotel
J Miranda Avenue Naga City Camarines Sur, Naga, Philippines
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Robertson Hotel
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