Alvin
Clean room, nice bed, helpful staff.
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9.0/10Excellent124 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort8.6/10 8.6
Condition9.2/10 9.2
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Uma Hotel And Residences
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Children aged 6 and younger eat free breakfast. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 191 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Basilica of Our Lady of Penafrancia - 0. 7 km / 0. 4 mi- Naga Metropolitan Cathedral - 1.
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5 km / 0. 9 mi- Bicol Medical Center - 1. 6 km / 1 mi- SM City Naga - 1. 8 km / 1. 1 mi- Robinsons Place Naga - 2. 7 km / 1. 6 mi- Naga Ecological Park - 3 km / 1.
9 mi- Vista Mall - 5. 4 km / 3. 3 mi- Penafrancia Resort - 10. 9 km / 6. 8 mi- Mt Isarog National Park - 11. 1 km / 6. 9 mi- Panicuason Hot Spring Resort - 15. 8 km / 9.
8 mi- San Antonio De Florencia Church - 22 km / 13. 6 mi- Bato Lake - 39. 7 km / 24. 7 mi- Tigaon Museum - 44. 4 km / 27. 6 mi- Buhi Lake - 50. 7 km / 31. 5 mi.
The preferred airport for UMA Hotel and Residences is Naga (WNP) - 11. 7 km / 7. 3 mi A stay at UMA Hotel and Residences places you in the heart of Naga, within a 5-minute drive of Basilica of Our Lady of Penafrancia and Naga Metropolitan Cathedral.
This hotel is 1. 1 mi (1. 8 km) from Bicol Medical Center and 1. 2 mi (2 km) from SM City Naga.
A stay at UMA Hotel and Residences places you in the heart of Naga, within a 5-minute drive of Basilica of Our Lady of Penafrancia and Naga Metropolitan Cathedral. This hotel is 1.1 mi (1.8 km) from Bicol Medical Center and 1.2 mi (2 km) from SM City Naga.
Make yourself at home in one of the 191 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Cash deposit required
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: PHP 3000 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Free in-room WiFi has a 4-device limit.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately PHP 550.40 to 688 for adults, and PHP 344 to 344 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Filipino
English
Nearby attractions
Basilica of Our Lady of Penafrancia
0.7 km / 0.4 mi
Naga Metropolitan Cathedral
1.5 km / 0.9 mi
Bicol Medical Center
1.6 km / 1 mi
SM City Naga
1.8 km / 1.1 mi
Robinsons Place Naga
2.7 km / 1.6 mi
Naga Ecological Park
3 km / 1.9 mi
Vista Mall
5.4 km / 3.3 mi
Penafrancia Resort
10.9 km / 6.8 mi
Mt Isarog National Park
11.1 km / 6.9 mi
Panicuason Hot Spring Resort
15.8 km / 9.8 mi
San Antonio De Florencia Church
22 km / 13.6 mi
Bato Lake
39.7 km / 24.7 mi
Tigaon Museum
44.4 km / 27.6 mi
Buhi Lake
50.7 km / 31.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 191
- hotel
- Wheelchair-accessible
- Car park
- Wi-fi
- Secure parking
- Laundry service
- Lift access
- Banquet hall
- Meeting room
- Spa treatments
- Breakfast
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUma Hotel And Residences
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUma Hotel And Residences
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUma Hotel And Residences
JUNIOR SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: JSU.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUma Hotel And Residences
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUma Hotel And Residences
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUma Hotel And Residences
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Uma Hotel And Residences
50
reviews shown
Robin
Great breakfast buffet. Courteous and helpful staff. Great place to stay. Well maintained facility…
Myla
After a quick trip to Sorsogon we booked with Uma for the continuation of our Bicol visit. The front desk look and behaved professionally, the dining staff was very attentive and the housekeeping was very thorough. Overall the stay was very pleasant.. it was a nice surprise when they gave us treats in the room. Definitely our home away from home and our only choice here in Naga.
Myla
Clean and toiletries are complete
Paola
Still by far the best hotel to stay in Naga City.
marie cielo
The hotel is strategically located and well maintained. Breakfast has many choices and the beddings are clean and soft with lots of pillows . The wifi connection is terrible and we always need to request voucher code. Good thing , i brought my pocket wifi. We travelled a lot and its our first time for us to experience that the hotel will require us to deposit Php 3,000.00(I don’t mind the amount but the standard practice for the deposit is the credit card). I hope the hotel management will check on this policy since this isn really awkward and not usually practice in the hotel industry
Joseph Marlon
The only downside is the smell that is coming from the river, which is next to the hotel. Otherwise, everything is good!
Virgie
I'm always choosing to stay at Uma even if it's a little more expensive. It's because I always feel taken cared of. My slightest concerns are taken seriously and resolved right away. It feels like a bit of home for me. The staff are the best asset of the hotel, they make me feel safe and pampered.
Jennifer
The property was beautiful, the food was good, and the staff exceptional. Highly recommend.
Mark
Wonderful: a modern ultra clean and fresh hotel with really good service from check-in, to the bar, pool/gym and restaurant. Perfect beds, hot shower, lovely amenities in room. Our room had a small kitchen. Also underground parking was great too.
Wendy
This hotel was really lovely to stay at. We were here for 6 nights. The room was always cleaned and topped up with bathroom essentials. Each afternoon we had lovely sweet treats also left in our room. Breakfast was delicious and it was easy to ask for eggs to be cooked to our liking. Staff were always friendly and helpful.
The only thing I would have a little complain about was the air-conditioning, it just wasn't cool enough in our room, but that could be a personal thing, which is why I gave a four star instead of a five star.
Thank you for a lovely stay.
The only thing I would have a little complain about was the air-conditioning, it just wasn't cool enough in our room, but that could be a personal thing, which is why I gave a four star instead of a five star.
Thank you for a lovely stay.
Alice
The best!
Tomas
None specific at this time
Maria Consuelo
The room is very clean and elegant. breakfast meal is very good, lots of choices. I had a very good sleep, the pillows are very soft and temp of AC is just right.
The staff are very friendly and polite.
I would definitely recommend UMA hotel.
The staff are very friendly and polite.
I would definitely recommend UMA hotel.
Raquel
Customer friendly, shops nearby and rooms are small but clean!
Gigi
It has stove
Cyrel May
The rooms are all good, they are clean and complete with basic needs. The only thing I got shocked is when I booked this through expedia it does not say that 17 year old and below needs to be paid for breakfast and only adults are included in the free breakfast.
maria soledad
I had a very pleasant stay
Teresa
Great place, awesome staff.
Rowena
Clean room and enough amenities
Janeth
The ambiance was 10/10. Housekeeping was excellent. Staff are well trained.
Josefina
Great staff, room always well replenished and clean.
maps
The room was gorgeous and spacious. But I got bitten by a possible bed bug when I sat on the sofa on my first day stay there.
Kevin
Overall, I had a pleasant stay. The room was comfortable and nicely arranged, though the washroom was not as clean or well maintained compared to my visit a year ago. I really loved that they offer free cake every day, and I was especially grateful that a nurse was sent to check on me when I asked for medicine for my headache.
Ma Corazon
Clean room, friendly staffs. Convenient location.
Maria
Clean room and pretty good breakfast options
Marcelino
Need more variety of food for breakfast
Jovey
Great staff
Keith
Excellent service and very friendly staff. The rooms are large and extremely comfortable
Erlen
I love the Pinoy food prepared for Breakfast 😍.Just needed to repair some of the broken things inside the Hotel .I was amazed the most by the Telephone inside the Comfort Room can be use for Emergency and the Flashlight inside the cabinet 😍. The Hotel is recommendable .
Verified traveler
Need change
The staff are not friendly in the labby they thought we couldn’t afford to rent a room
Elizabeth
Will definitely return with more family and friends
Adam
Nice rooms great friendly staff.
Buffet breakfast could use some upgrades ( maybe some bacon , omelette options.
Buffet breakfast could use some upgrades ( maybe some bacon , omelette options.
Vincente
Nice lodging with friendly customer service…. Breakfast buffet is pretty good
Victoria
Beautiful hotel. Very modern
Bong
Centrally located to all restaurants in Naga City. As a supposedly 2 year old hotel, it has a lot of potential but lacks basic property management. Upkeep and maintenance is visibly poor such as the sewer smell in the basement parking, elevator and hallway. I heard hotel got flooded last year and unable to provide solution to the sewer smell. Its next door to the Bicol river which i think makes it susceptible to flooding. For the room, we checked in with water stained mirrors, moldy shower head, leakage on kitchen vent (reported it, staff just put a towel to catch the leak and never came back to fix it), and unmopped floor behind hidden corners. Very tight space and you have to literally walk sideways to go to the far end bedside. We also ask for extra towels (we booked 4 and they put 2), and when we asked for extra towels, they questioned why we needed more. Lastly, the worst part, there is no room WiFi and non existent except for the lobby. We reported it and she ridiculously replied its due to the rain and weather. I worked in Telecoms and this is an easy fix and just shows poor instalation in all rooms and care from management. When you people going down to the lobby just to get a decent WiFi is a sign of absolute lack of care. We've read pass reviews and this is not a new issue. You are basically guaranteeing no repeat customers with this management approach for a 2 year old hotel with 2 year old excuse of \"soft opening\".
Melvin
Highly recommended.
Excelita
It was wonderful and their customer service is excellent, everyone is accommodating and wear a smile in their faces.
Rose Marie
The facilities are comparable to US hotels clean friendly staff. They accommodated us when the AC on our side of the floor broke. The insulation is not that great you can hear the cars and whatever is going on in the streets below from our 6th floor room .
Tomas
Keep up the good customer service
Lorena
Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Rosalinda
Property is located in the central district where everything is walkable. Staff are always friendly and courteous. Bed was comfortable, amenities are available when needed. Overall experience was great, will definitely stay again when in town. Highly recommended.
Robert
what a surprise! we had an awesome experience, a world class hotel in the region, i highly recommend it! a must see for tourists! the rooms are so clean (love the bed, the comforters and the bathroom!
Josefina
Good customer service
Tom
It was a good stay with friendly service and the accessibility of the hotel to major conveniences.
One negative remarks is that I cannot avail of the swimming pool on hot summer weather due to inoperable.
One negative remarks is that I cannot avail of the swimming pool on hot summer weather due to inoperable.
Bryan
I have stayed at this hotel 4 or 5 times and it is great. Service is amazing - check in is a breeze (they actually had everything ready for my arrival). They usually have something special in the room to welcome you - this time was two beautiful breads different flavors that were delicious.
We did choose this hotel based on the covered parking - I have a pick up truck and had items in the back however I arrived at a busy time (Friday night at dinner time) so there was no covered parking available. It ended up being fine as it didn't rain. The customer service is outstanding so I probably could have mentioned the parking issue and I am sure they could have contacted me when a space became available.
We did choose this hotel based on the covered parking - I have a pick up truck and had items in the back however I arrived at a busy time (Friday night at dinner time) so there was no covered parking available. It ended up being fine as it didn't rain. The customer service is outstanding so I probably could have mentioned the parking issue and I am sure they could have contacted me when a space became available.
OSCAR
GOOD VALUE FOR MONEY
Jason
The place is great and has great staff.
Problem is the internet never works. I've stayed here 3x and there is always a problem with the internet. Hard to do any work or even watch Netflix.
Problem is the internet never works. I've stayed here 3x and there is always a problem with the internet. Hard to do any work or even watch Netflix.
Robert
Nice and very clean
jose
Staff are very helpful and courteous. Very Clean and convenient to restaurant and grocery stores.
Location & surroundings
Uma Hotel And Residences
Magsaysay Ave, Naga, Philippines
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Uma Hotel And Residences
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