The Marison Hotel

10/10

Exceptional

24 Apr 2026

Gabriel

It is amazing hotel and the staff and breakfast were excellent. The shuttle service between the airport and the hotel was right on time and helped with all our luggage and needs.

Only issues we had was the TV was grainy and not so many channels. Also the toilet is seperated from the shower, so its a little awkward for us.

The gym equipment didnt work as well. They had two treadmills, one didnt work at all, and the other worked but stopped abruptly while was I walking.

Partner

10/10

Exceptional

23 Apr 2026

Daniel

Staff was courteous and polite and helpful.

Partner

8/10

Excellent

09 Apr 2026

Ian

Modern hotel with pretensions of being a really top class hotel. Room was clean and functional. Had to wait a few minutes for check in while receptionist dealt with phone calls.

Cookies in the cafe were excellent.

Family_with_children

10/10

Exceptional

04 Apr 2026

Catherine

Loved staying at the Marison. The staff had perfect customer service, room was nice n sheets felt crisp like a five star hotel should feel. Breakfast buffet wasn’t huge but large enough to offer a great variety with even a Bicol food experience. We had the best view on the 4the floor bar n restaurant of the Mayon Volcano. One of the main reasons we came to Legazpi. It was majestic. If you go to Legazpi I highly recommend staying here. It’s even close to the shopping malls. You still need to take a taxi but it’s not far away.

Friends

10/10

Exceptional

04 Apr 2026

Jade TL

The breakfast was the HIGHLIGHT! The room was clean and spacious. So close to everything

Self

10/10

Exceptional

03 Apr 2026

Danny

Room was great, breakfast buffet was ok, staff was extremely friendly.

Partner

10/10

Exceptional

03 Apr 2026

Moises

I have no problems with my stay at this hotel. In my senior moments, I booked the wrong dates.. I changed the dates to the right date but was charged an extra $134 for the same room and without breakfast. I’ve been a loyal customer of Expedia. I was advised to cancel my booking and use last minute.com to get a similar booking. Should have followed the advise. $139 more for loyalty does not make sense.

Partner

8/10

Excellent

02 Apr 2026

john

Clean room with a view to Mayon volcano. Staff is friendly and helpful. Quick service with free bottles of water and good shuttle service.
Overall a good stay.

Partner

10/10

Exceptional

29 Mar 2026

Michael

Breakfast was very good, plenty of options.

Partner

10/10

Exceptional

29 Mar 2026

Michael

Breakfast

Self

8/10

Excellent

22 Mar 2026

Anne Rose

The room was spacious with nice view of Mayon volcano. The water pressure and hot water supply in bathroom area left something to be desired. Rooms in general could use updating. Breakfast buffet options were good but found a insect inside one of the juices. Staff were not as friendly as what I am used to. In general, it was a good place to stay though in this non tourist town.

Partner

2/10

Poor

18 Mar 2026

Catherine

Stayed here before for convenience- same Moldy toilet and bathroom, carpet hallway in dire need of cleaning but this time around missing tv remote control on the 2nd day is added with a 2k charge. We have no idea how the remote conttol is missing in the room after housekeepinh service. So go somewhere else if there is another option.

6/10

Pleasant

17 Mar 2026

Roger

Room was very clean. The staff person/receptionist seemed to not treat people equally. We show up 2 hours before check in and am told the room is not yet available. Some other couple Walk up to the counter shortly afterwards and are checked in / given their key to there room. My wife asks why are the checked in and we're still waiting and is told they are a different condition - whatever that means, but the manager steps in and gets us checked in. Then we ask about the shuttle transportation to airport. They told us it was first come first serve in regards to space for the 0500 ride to the airport and the shuttle was already booked. Then they when we get to our room 10 minutes later they call and tell us space has opened up. At 0500 the next morning we find we were the only couple going to the airport.

Partner

10/10

Exceptional

15 Mar 2026

Paul

Great hotel
In Legazpi

Self

10/10

Exceptional

13 Mar 2026

Valentino

Excellent

Family

10/10

Exceptional

12 Mar 2026

Stephen

The hotel and staff were amazing. I will most definitely consider staying here again in the future.

Partner

8/10

Excellent

10 Mar 2026

Carmille

I love that they provide airport pickup and drop-off. Their staff are very welcoming and helpful. Hotel still needs a lot of improvement in terms of keeping the rooms clean and the walls repainted. Breakfast buffet is good but their coffee shop menu and food quality are so disappointing.

Partner

8/10

Excellent

08 Mar 2026

Ruby

Great place with awesome view of the Mayon volcano.

Family

10/10

Exceptional

07 Mar 2026

Cyril

Food was fantastic, great staff

Partner

8/10

Excellent

05 Mar 2026

Teodola

The pool is mediocre, nearby shops and mall is very convenient !staffs are excellent 😊

10/10

Exceptional

19 Feb 2026

Don

Courteous staff, beautiful facilities, delicious food.

Partner

8/10

Excellent

18 Feb 2026

Gloria B

Clean room & cizy

Partner

6/10

Pleasant

14 Feb 2026

art

Yo

Leisure Partner

10/10

Exceptional

08 Feb 2026

Gerald

Friendly staff and the room was very clean.

Leisure Family

10/10

Exceptional

29 Jan 2026

Salle

Clean, friendly staff and relaxing. Lots of restaurants to choose from to ea

8/10

Excellent

22 Jan 2026

Alejandra

Breakfast was excellent!

Partner

10/10

Exceptional

19 Jan 2026

Jerry

Yes yes and yes

6/10

Pleasant

18 Jan 2026

William

No flavor in food. Very bland

Leisure Family

10/10

Exceptional

17 Jan 2026

sudhir

Spotless, great buffet breakfast

Leisure Self

10/10

Exceptional

16 Jan 2026

kevin

Room was spotless with all the amenities. Staff were always very helpful and courteous. Good choice of restaurants in the hotel.

Leisure Partner

6/10

Pleasant

15 Jan 2026

Amelita

Room is dark. Refrigerator not getting cold when I checked the back it’s not plugged in. When I plugged it in, it is still not getting that cold. It’s like a room temperature.
Staff are helpful.
Breakfast is good.

10/10

Exceptional

13 Jan 2026

Josephine M

We experienced excellent service from the staff throughout our stay. The staff that picked us up at the airport were very helpful. Our room was clean and the food was excellent.

Leisure Friends

10/10

Exceptional

12 Jan 2026

Margie

Shower stall overflows outside door. Otherwise room was very nice.

Leisure Friends

10/10

Exceptional

11 Jan 2026

Felix

Yes

10/10

Exceptional

07 Jan 2026

Susanna

Room was very clean, bed and pillows were super comfortable, staff were all professional, friendly and helpful.

10/10

Exceptional

04 Jan 2026

Scott

This hotel exceeded expectations! Breakfast was outstanding. Staff was superb and friendly and location is convenient.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Dwight

The room was clean. The staff were courteous and helpful. Our sink was a little clogged and housekeeping fixed it right away. We will definitely recommend to others and stay there again.

Leisure Partner

8/10

Excellent

27 Dec 2025

James Gregory

Property was clean. Staff and service was good.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Vika

Im impressed at how polite and nice the staffs are. Honest housekeeping staffs, giving me back stuffs i forgot after i checked out. Recommended.

10/10

Exceptional

14 Dec 2025

gemma

Yes clean room, gracious staffs…nice stay and good food too… except television is a little blurry? But over all stay is very good! Legazpi is a beautiful place to explore! Thanks for making our stay meaningful and enjoyable! Tour group was excellent as well!

8/10

Excellent

28 Nov 2025

LEOPOLDO

Location and breakfast

Leisure Partner

10/10

Exceptional

25 Nov 2025

sudhir

Courteous staff amd nice welcoming touches

Leisure

10/10

Exceptional

16 Nov 2025

Stephen E

Great Stay

10/10

Exceptional

15 Nov 2025

Jonathan

Staff was very accommodating, helpful and polite. Breakfast buffet was fantastic. Would definitely come back.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Rizza

Alot of options for breakfast buffet, room was clean and fresh each day of our stay.

Business_and_leisure Family

8/10

Excellent

31 Oct 2025

James

Food was plentiful, a bit much oil for my liking but each to their own.
Biggest issue I had was plenty of hot water in the sink but almost non existent in the shower.

Leisure Family

10/10

Exceptional

30 Oct 2025

bernardine

Before we booked the hotel, I read the reviews and was not disappointed. Very satisfied with our stay. The view from our room was excellent. Mayon volcano was really beautiful
.The view from the rear parking lot was even better. Service was excellent from the front desk staff,to the breakfast staff, to the housekeeping and the security guards. The hallway to the parking lot was beautifully done. Rooms was a good size. And the bed was comfortable and the amenities was just right. The separate toilet and showers was nice. The location was excellent, church across the street and a short ride to SM mall. Although we did not use the complimentary shuttle to and from the airport it was nice to know that one was available.

Partner

10/10

Exceptional

13 Oct 2025

Antonio

Good experience

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Bruce

Clean and comfortable rooms. Excellent breakfast. Good happy hour. Very friendly and helpful staff.

Leisure Family

6/10

Pleasant

29 Sep 2025

Junnel

We had a back to back reservation and didn’t accommodate to stay in same room and still made pack us all our belongings and move to another room

8/10

Excellent

27 Sep 2025

Simon

The breakfast was not included with the stay, so its a bit pricey. They lack drawers for clothes.

Leisure Self

10/10

Exceptional

18 Sep 2025

David

Breakfast buffet

6/10

Pleasant

08 Sep 2025

Marcel

Water heater

10/10

Exceptional

27 Aug 2025

Mike

Second stay at The Marison, no complaints. Looks good and the service is excellent.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Vergel

Spacious and clean room. Breakfast buffet was surprisingly great, a lot of choices. Breakfast was comparatively better than most of the breakfast buffet in manila in quality and variations. Friendly and professional staff.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Moises

Excellent rooms and facilities but what I didn’t like is they couldn’t provide packed breakfast for early departing guests when I paid for breakfast.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Mike

My first time in the Philippines so a new experience. The hotel is generally in goood condition. The staff are friendly and eager to please.

Leisure Partner

10/10

Exceptional

20 Aug 2025

Marjorie

The hotel is situated in the town. I have a friend with coming feom the US. The hotel itself is nice and clean also closer to the places to visit but walking around the area is not pleasant at all. It was a great stay over all. The hotel staff are great and the complimentary shuttle to and from the airport is a plus which was awesome! Keep up the good work Marison Hotel.

Leisure Friends

8/10

Excellent

05 Aug 2025

Minerva

Great stay as usual

As usual it was a comfortable stay, the only minor hassle is the way the lavatory faucet spout is too close to rim of the sink. Breakfast selection is good. Complimentary airport transfer is a plus. I would continue to stay here each time I am in Legaspi.

Partner

8/10

Excellent

01 Aug 2025

Eli Jesus

Good

10/10

Exceptional

24 Jul 2025

Vijay

I discovered this hotel thanks to the positive reviews and it truly exceeded my expectations. The rooms were spotless, well maintained, and very comfortable. The breakfast selection was impressive—even with my dietary restrictions, I found plenty of delicious options. The staff stood out for their genuinely warm hospitality and exceptional service; I’d give them more than five stars if possible! From the seamless airport pickup and quick room preparation to resolving a minor issue in record time, every detail was taken care of. Since our study research visit required daily travel to some surrounding remote areas, the staff went above and beyond to arrange reliable cab services, ensuring our commutes were smooth—even during tropical storms. Outstanding service all around—thank you!

Business Family

8/10

Excellent

13 Jul 2025

Nathan

Overall my stay was good as always.

Leisure Partner

8/10

Excellent

13 Jul 2025

Nathan

Overall like always my stay was great! My only issue was with room service.

1. There are menus in the room that have items that are not available when you call in an order.

2. We ordered the mango shake with the gram crackers and when received not only did it look nothing like the picture, but it was missing the graham crackers,

10/10

Exceptional

07 Jul 2025

Danny Nieto

The hotel was very nice. But the Filipino hospitality and brand of service was the real reason why we enjoyed our stay.

Leisure Family

10/10

Exceptional

07 Jul 2025

Steven

Excellent service from the entire staff.
Updated rooms with excellent design and amenities.

The only downside I experienced (but common in the Philippines), is that it is normal to hear "sorry we're out of that" when ordering food.

Leisure Partner

10/10

Exceptional

06 Jul 2025

MAURA

I had a good stay all employees were hospitable and very accommodating.

10/10

Exceptional

24 Jun 2025

Cyrene

I like the gym with sauna and the swimming pool. I like the choices of their breakfast and accommodating staff. I like the view the most because of the mayon volcano.

Leisure

10/10

Exceptional

23 Jun 2025

Raul

Very nice and clean

10/10

Exceptional

09 Jun 2025

Steven

I travel often and can honestly say that this hotel offers the best value you will find anywhere.
Rooms and amenities are great and the best staff I have ever encountered.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Marivic

Very nice!!

Leisure Family

8/10

Excellent

26 May 2025

Todd

Entire staff was professional and friendly to my whole family.

Leisure Family

10/10

Exceptional

07 May 2025

REY CALVIN

I love the hotel of Marison. Very classy! I have been to many hotels in Europe and the US even in Singapore and China but Marison hotel in Legazpi is excellent. Rey R. @ room 242

Leisure Self

6/10

Pleasant

06 May 2025

EMEGIN

Most front desk are not friendly during late check in. I will not stay to this property ahain

Leisure Family

8/10

Excellent

24 Apr 2025

Rolando

Near shopping malls and great rooms.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Darby

Would highly recommend. The hotel provided a lot of accommodations for us during our stay and they were very helpful. Also had free airport shuttle service.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Serene

Enjoyed the service and dining options

10/10

Exceptional

13 Apr 2025

Michael

Excellent place
Excellent staff
Excellent service
Excellent food
Excellent view

Leisure Partner

8/10

Excellent

12 Apr 2025

BARRY

Italian restro really nice.

10/10

Exceptional

10 Apr 2025

Mergel

The shuttle to the airport is great and the staffs are awesome

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Mark Joseph

Campaign noise blasting at 7 am

Leisure Partner

10/10

Exceptional

25 Mar 2025

Rowena

I enjoyed staying in this hotel. I would recommend to my family and friends. I would come back next time I visit Bicol.

Leisure Self

10/10

Exceptional

21 Mar 2025

Mark

😊😊😊

Great stay... no complaints 😊

Partner

6/10

Pleasant

19 Mar 2025

May

Air-con keeps on shutting down and not as cold. Electricity is intermittent and i keep on waking up since the breaker is tripping from 9am to 3am and it really disturb our sleeping time

Friends_and_family Friends

10/10

Exceptional

17 Mar 2025

Don

Excellent location with excellent staff.

8/10

Excellent

10 Mar 2025

adithya

Nice one!

4/10

Poor

09 Mar 2025

Hamid

The hotel advertises Free Airport Shuttle. The pick up from airport was on time and convenient. But at end of your stay you have to fit your schedule with their rigit shuttle schedule. That means if your flight time doesnot fit with their schedule, you will either miss your flight or you can choose to wait at the airport for hours.

Leisure Family

8/10

Excellent

28 Feb 2025

Michael

Good hotel.

Leisure Family

8/10

Excellent

22 Feb 2025

Nathan

Really nice facility. Rooms were clean and spacious

10/10

Exceptional

20 Feb 2025

Kurt

Great place

Leisure Self

10/10

Exceptional

14 Feb 2025

Mary Anne

View of Mayon Volcano from our room, attentive staff from airport transport to front desk, room services, breakfast buffet, restaurant, luggages and information surrounding the areas. Will definitely book another vacation stay!

Leisure Family

10/10

Exceptional

12 Feb 2025

Michael

Very nice hotel with excellent room service

10/10

Exceptional

10 Feb 2025

Wilma Irene

Excellent experience

Leisure Family

10/10

Exceptional

04 Feb 2025

Cesar Arceo

Excellent staff and accessible to other locations.

Leisure Self

10/10

Exceptional

23 Jan 2025

Brian

Best hotel ever

Leisure Family

8/10

Excellent

22 Jan 2025

Martin

Very nice hotel. We stayed three nights. The three restaurants are great. We loved the breakfast buffet with an excellent variety of selections. There is a small gym with a couple of treadmills, a few weight machines, and a nice selection of free

10/10

Exceptional

21 Jan 2025

Elmar

Tasty array of food to choose from 10/10

Definitely the best ever changing buffet breakfast with its own unique taste of Bicol traditional cuisine, even that changes everyday. Just loved it! They are never short staffed so you never have to look far for service 5/5 definitely, 24hrs too.

Cleanliness was super and Ligazpi is a beautiful place with strong tradition and history. You won't regret it

Partner

10/10

Exceptional

21 Jan 2025

Mario

Amazing breakfast buffet and friendly staff

Leisure Partner

8/10

Excellent

19 Jan 2025

Ronald

Restaurant staff service in the cafe was not good, I had to almost trip a passing waiter to get an order , then the same for ordering desert. Sad, the marison was so good last year. Also the required 3000 peso cash deposit to stay was insulting. Sorry but that was my last stay.

Leisure Partner

10/10

Exceptional

18 Jan 2025

Aileen

Our stay here was wonderful the staff from the bell service, the front desk, the restaurant employees and the housekeepers are all kind always delivering top notch service, you can feel genuine positivity and very helpful they made the stay more special they are the reason why this place is doing well kudos to the staff! You are all working so hard and we thank you all for your great service!

Leisure Family_with_children

10/10

Exceptional

04 Jan 2025

Kelly

Nice clean hotel, friendly staff

Leisure Partner