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Hotel Susato

Dortmund · Germany

Dasselwall 5View location

9.0/10Excellent152 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.6/109.6
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Susato

Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe.

The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage.

Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Read more about this hotelShow less

With a stay at Hotel Susato in Soest, you'll be just steps from Soest City Walls and Kattenturm. This hotel is 0.6 mi (1 km) from Burghof Museum and 0.6 mi (1 km) from Allerheiligenkirmes. Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage.

Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 16

Hotel policies

Parking height restrictions apply Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 10:30 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    16
  • Optional fees
    • Covered self parking fee: EUR 5.00 per day (in/out privileges)
    • Pet fee: EUR 10 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 20 per day
    • Rollaway bed fee: EUR 25 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Soest City Walls 0.2 km / 0.1 mi
Kattenturm 0.4 km / 0.3 mi
Burghof Museum 0.6 km / 0.4 mi
Allerheiligenkirmes 0.7 km / 0.4 mi
Soest Christmas Market 0.8 km / 0.5 mi
St. Patroclus Cathedral 0.8 km / 0.5 mi
Wilhelm Morgner Museum 0.8 km / 0.5 mi
City Hall 0.9 km / 0.5 mi
Theodor Heuss Park 1 km / 0.6 mi
Soest Teichsmuehle 1.1 km / 0.7 mi
St. Mary on the Hill Church 1.3 km / 0.8 mi
St. Mary of the Meadow Church 1.3 km / 0.8 mi
Osthofen Gate Museum 1.5 km / 0.9 mi
AquaFun Soest 2.1 km / 1.3 mi
Klinikum Stadt Soest 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Hotel safe
  • Lift access
  • Garden
Show 15 more facilities & services
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Sauna
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Minimum check-in age: 16
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Hotel Susato

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hotel Susato

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE QUEEN SIZE BEDDOUBLE SINGLE USE • QUEEN SIZE BEDDUS.QN

    Photos are not available for this room type.

    Hotel Susato

    DOUBLE SINGLE USE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Susato

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Susato

9.0
Excellent
152 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.6 /10
Amenities
8.8 /10
50 reviews shown
10/10
Exceptional
13 Jan 2026
Ulrich
Great service
Business Partner
10/10
Exceptional
30 Jul 2025
Janice
Breakfast was delicious.
8/10
Excellent
11 Jun 2024
Bryn
Lovely staff , great location
Leisure Partner
10/10
Exceptional
04 May 2023
Roman
Excellent position staff and cleanliness
Partner
10/10
Exceptional
22 Dec 2019
Verified traveler
All aspects were very good
Business
10/10
Exceptional
27 Aug 2019
Verified traveler
This hotel is new and up-to-date. Breakfast was of a very high standard. Check-in very friendly and efficient. Parking straightforward.
No criticisms at all
Leisure Family
6/10
Pleasant
22 Dec 2018
John

Disappointed

The hotel was clean but sterile and basic and void of Christmas, pictures and trimmings and the bathroom door was transparent not worthy of the money I paid
Partner
10/10
Exceptional
18 Nov 2018
Ian
Modern hotel with high standard rooms. Bed was comfortable and excellent complimentary breakfast with extensive choice of hot amd cold foods. Staff were friendly and helpful and I'd have no hesitation in recommending this hotel.
10/10
Exceptional
07 Aug 2026
Eunjae
Alles perfekt. Zimmer was sauber, frühstück was gut auch. Und ich mag die Sauna
6/10
Pleasant
13 Jul 2026
Johan
Frukosten var inte klar 6.30!
Partner
10/10
Exceptional
12 Jul 2026
Daniel
Ideaal gelegen, uitgebreid ontbijtbuffet, vriendelijk personeel en mogelijk om ondergronds te parkeren
Partner
6/10
Pleasant
12 Jul 2026
Gerard
Das Personal wirkte überfordert und teilweise nicht professionell. Im Zimmer gab es einige Ecken, die schon länger nicht gereinigt worden sind. Das Frühstück war überschaubar. Achtung: Es gibt nur eine Kanne Kaffee pro Tisch. Andere Getränke zum Teil nur gegen Aufpreis. Die Tiefgarage ist aber sehr gut und hat einen fairen Preis (10,-€ / Nacht).
Partner
8/10
Excellent
09 Jul 2026
Marcus
man kan tycka att någon i personalen borde kunna lite engelska. Om inte kunde man kostat på dig att ha hotell info på rummet iaf med en engelsk översättning,

Sen var det väldigt utplockat o tomt på frukosten som serverades en timme till efter att vi åt frukost. De borde ge bättre koll o fylla på både mat o glas mm utan att man ska behlva be om det flera ggr.
Partner
6/10
Pleasant
04 Jul 2026
Hans Dieter
Wir wollten am Abend fernsehen, aber den Fernseher konnte man nur ganz leise an Lautstärke einstellen. Ich habe die Rezeption angerufen und man sagte mir das man jemanden schicken würde. Aber bis zum nächsten Tag wurde das Problem nicht gelöst und es gab auch keine Entschuldigung. Es war ein langweiliger Abend
Partner
10/10
Exceptional
14 May 2026
Johan
Bra frukost gott om alternativ, men saknade riktig juice
Partner
8/10
Excellent
08 Apr 2026
Anne Aabrekk
Kjempefin parkering
10/10
Exceptional
21 Feb 2026
Doris
Lage zur Altstadt perfekt. Ruhiges Haus, zuvorkommendes, freundliches Personal.
Schönes, sauberes Zimmer und gutes Frühstück. Ausreichend Parkplätze für das Event Winterstrahlen. Wir haben uns wohlgefühlt.
Partner
10/10
Exceptional
19 May 2025
Stephan
Wirklich sauber, nettes Personal, Frühstücksbuffet eurde stets nachgefüllt und war reichlich. Zimmer ausreichend groß und ausgestattet
Leisure Partner
8/10
Excellent
21 Feb 2025
Markus
x
Business Self
6/10
Pleasant
04 Jan 2025
Eva-Maria
Leerer Duschgelspender in der Dusche. Stinkwanze im Zimmer
Leisure Partner
10/10
Exceptional
17 Dec 2024
Karl-Heinz
Sehr gutes Frühstück. Check in - Zeit wurde unterschiedlich ausgelegt.
10/10
Exceptional
14 Dec 2024
Mechtild
Ich habe mich sehr wohl gefühlt.
Leisure
10/10
Exceptional
09 Nov 2024
Angelika

Top 👍

Alles tip top vom Empfang bis zu Frühstück
Zimmer- Bar 👍
Tiefgarage direkt Zugang zum Empfang 👍 zur Innenstadt kurze Wege (Allerheiligen Kirmes)
Partner
10/10
Exceptional
07 Oct 2024
Dirk
Super Lage, ruhig, freundliches Personal, großes, sauberes Zimmer, gute Parkplätze
Leisure Partner
8/10
Excellent
27 Sep 2024
Harry
Ggg
8/10
Excellent
08 Sep 2024
Erwin
Es war alles in Ordnung
Leisure Family
8/10
Excellent
27 Aug 2024
Torsten
Sehr gut und gepflegt geführtes Hotel direkt am Rand der Soester Altstadt! 👍
10/10
Exceptional
19 Jul 2024
Daniel

Soest, Duitsland

Ideaal hotel om de Altstadt Soest te bezoeken. Op wandelafstand gelegen langs de stadswallen.
Partner
10/10
Exceptional
27 Jun 2024
Mario
Sehr Ruhige Lage , nur für weiterempfehlen
Leisure Family
10/10
Exceptional
27 May 2024
Martin
Freundliches Personal
Partner
8/10
Excellent
27 Apr 2024
Jörg
Die Milchglastür als Schiebetür zum Bad geht garnicht
10/10
Exceptional
10 Apr 2024
Robert

Sehr angenehme Erfahrung

Gemütlich, Zimmer geräumig, essen gute Qualität, super Lage und nettes Personal. Gute Park Möglichkeiten, vom 8 bis 18 kostenpflichtig aber günstig, ok. Ist Empfehlungswert
Business
10/10
Exceptional
17 Mar 2024
Markus
Alles top
10/10
Exceptional
04 Feb 2024
Guido
Es hat uns sehr gut gefallen
Leisure Partner
8/10
Excellent
16 Dec 2023
Evelyn
Mit Hund gar kein Problem, nettes, freundliches Personal.
10/10
Exceptional
27 Nov 2023
Daniel
Alles opperbest, geen negative opmerkingen
Business_and_leisure Partner
10/10
Exceptional
25 Nov 2023
Daniel
Alles perfect in orde
Business Partner
8/10
Excellent
01 Oct 2023
Gabriele
Das Hotel liegt direkt gegenüber eines netten, neu angelegten Parks am Wall.
Einziger \"negativer\" Punkt für mich individuell das harte Bett und Kissen.
Leisure Family
8/10
Excellent
27 Sep 2023
Waltraud
Tolle Lage, fünf Minuten zu Fuß ins Zentrum.
Leisure Partner
10/10
Exceptional
19 Sep 2023
Bernhard
Moin, super großes Zimmer, klasse Frühstück, nette Leute
Leisure Partner
10/10
Exceptional
08 Jun 2023
Ibrahim
Sehr gute Anlage. Sauber un Ruhig, freundliches und kooperatives Personal
8/10
Excellent
28 May 2023
Klaus
👍😄
Leisure Partner
10/10
Exceptional
18 May 2023
Barbara
Schnelle Verbindungen in die Altstadt
Business Partner
8/10
Excellent
05 Nov 2022
Markus
Die Zimmerbelegung ist bei der Reservierung mit 14Uhr angegeben. Tatsächlich ist die Belegung aber erst um 16 Uhr möglich. Hat mir einige Unannehmlichkeiten bereitet.
Business_and_leisure Self
10/10
Exceptional
03 Nov 2022
christine
Wir haben sofort wohl gefühlt.Team sehr freundlich und hilfsbereit.
Wir kommen wieder.
Frühstück auch wunderbar.
Leisure Friends
10/10
Exceptional
24 Feb 2022
Adrian
Très bon rapport qualité prix ! Excellent accueil et service ! Restaurant très bien !
Business Self
10/10
Exceptional
12 Nov 2021
Jan
Proper, veilig
Leisure Partner
8/10
Excellent
07 Nov 2021
JT
Dicht bij het centrum, rustig hotel, prima ontbijt.
Leisure Partner
8/10
Excellent
11 Oct 2021
Verified traveler

Gerne wieder

Das Hotel Susato ist ein großes Hotel mit Restaurant, Bar und Aufzug. Ein öffentlicher Parkplatz mit geringer Parkgebühr ist gleich nebenan und auch die Stadthalle. Das Zimmer war gemütlich mit großem Bett und Flachbildfernseher und hatte ein neuwertiges Badezimmer mit gut Platz. Klimaanlage und Fenster zum öffnen waren vorhanden. Das Frühstücksbüfett war lecker und reichhaltig.
Leider war kein kleiner Kühlschrank und kein Wasserkocher mit Zubehör im Zimmer.
Self
10/10
Exceptional
25 Sep 2021
Bassam
Sehr angenehmer Aufenthalt, perfekte Lage, ruhig und sehr professionell geführt.
Leisure Partner

Location & surroundings

Hotel Susato
Dasselwall 5, Soest, Germany

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Hotel Susato

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