The Grey Gull Hotel

United Kingdom , Argyll
LOCHGILPHEAD, Glenburn Road
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50 reviews shown

10/10

Exceptional

03 Mar 2026

Alexandra

Our Dog was welcomed. Very friendly and approachable staff, our room was as expected clean and exactly what we required as being disabled, on the ground floor and a walk in shower. We had no problems getting there, and being there, staff were excellent and attentive,
Especially Gavin GM. Dale HM, and Pete the Executive Chef. Other staff were friendly and helpful too.
We had a great stay.

Pet

10/10

Exceptional

28 Feb 2026

fiona

Staff were very welcoming ,Had a lovely meal and we enjoyed the quiz night

Partner

8/10

Excellent

23 Nov 2025

Vernon

Room looked really tired, paint flaking off walls, carpet stained

Business

2/10

Poor

15 Oct 2025

Mike

Tired hotel run down

My tv did not work when reported to staff basically said nothin they could or wanted to do.
Bar an resteraunts like a school canteen. Staff not bothered

Business

8/10

Excellent

08 Oct 2025

Marie

Excellent food and staff

8/10

Excellent

05 Oct 2025

Margaret

The breakfast was lovely and catered for Gluten free. Staff were polite, knowledgeable and available

Partner

6/10

Pleasant

20 Sep 2025

Carlie

The rooms were okay for a one night stay, however they need refurbishment, as they are dated and some things no longer work.
The staff were friendly and served the purpose for us, as it was a last minute booking.

Leisure Partner

2/10

Poor

08 Sep 2025

Yvonne

Beautiful location, fast and easy check in and the food was nice. The staff were pleasant and provided a speedy and efficient service.
However it was let down by the rooms which were filthy and covered in cobwebs. Dirty toilet brushes adorned the bathroom, the shower was covered in soap scum and moldy silcone with filthy tiles. The sea view in the room was totally obscured by a large TV sat righ in front of the window. The room was so small you almost hit the bed with the door as you opened it and the bathroom no bigger than a coat cupboard. The matress on the bed was well worn and the pillow cases torn. The towel in the bathroom was threadbare and the curtains were not big enough to cover the window and half hanging from the rail. The windows were filthy which obsecured the beautiful views outside. The door to the bathroom didnt have a lock and was peeling. In the stairwell there were lose cables, torn and dirty caprets and water damage that had grown mushrooms. Not sure there was appropriate fire safety equipment and the wiring looked in need of updating. The wifi was poor and there was a very limited range of TV chanels. The entrance way is covered in weeds and unkempt. The hot tub is located in what can only be described as a bin store, next to the large bin and empty beer barrels, entirely unappealing.

Leisure Family

6/10

Pleasant

07 Sep 2025

Jodi

We were desperate for a place to stay for the night , otherwise we would have left after visiting the room

The Inn had seen better days

The carpet was dirty , the room felt greasy

A very large tub sat in the bedroom , with 2 large ice buckets - maybe it was once a honeymoon suite ?

The room was advertised for 4 sleepers - it was not. They placed a cot on the floor for our teen son.

The best part of the experience was the morning breakfast , nicely serviced by friendly staff and a hearty breakfast

10/10

Exceptional

16 Aug 2025

Majid Ali

Excellent hotel to stay in Lochgilphead.. a touch expensive but better compared to other hotels in the area. We had a good stay

Friends_and_family Family

8/10

Excellent

08 Mar 2025

Fiona

First time vicit

Enjoyed our one night at this hotel . Staff were fantastic . Very pleasant and we felt comfortable to ask if we needed anything . Room was a little cool but had a heater which could be used if needed . Bed was comfortable . Food was lovely .

Partner

8/10

Excellent

21 Feb 2025

pip

Its ok

Business

6/10

Pleasant

21 Feb 2025

Robert

Little disappointed 😔

The hotel is old but could do with a little maintenance i.e. towel radiator in bathroom not working, lightbulbs missing and could really do with a clean up around skirtings and around the entrance to the hotel.

Partner

2/10

Poor

20 Feb 2025

David

Sadly booked rooms for a couple of nights in February. Rooms were freezing, reported and nothing changed for 2nd night. Shower in room 1 also ran cold water only. Shower in room 2, was not a shower! Only a trickle of water came out. We will not book again.

Business

4/10

Poor

06 Sep 2024

Verified traveler

Could do better.

This is a tired hotel that is trying to do its best. Lovely location on the loch and gives easy access to places of interest. Reception is not covered from late afternoon and in the morning, there is a phone number to use in case of emergency. Food ok. If you have pets with you be prepared to be a 3rd rate guest. Table not laid out for you, the only tables to use are at the entrance to the guest lounge or next to the swing doors to the kitchen. So not a relaxing time. We were there for 2 nights, and our room was not serviced after our first night. Not what i would expect for a three star hotel. I would suggest you check out other hotels in the area, for a few £s more we could have stayed at Stonefield castle, a few miles down the road set in its own grounds!!! We live and learn!@@

Partner

10/10

Exceptional

31 Aug 2024

Verified traveler

Comfy hotel!

Had an overall great stay! Very clean and nice staff. The only thing that’s negative worth mentioning was that it took a very long time to get hot water in the shower and the tub. And after the hot water was running in the tub there was no way to get the cold water running. Except for this, a comfy bed and nice breakfast made this a nice stop along the way.

Partner

2/10

Poor

05 Aug 2024

Neil

Building is run down. Service was poor.

Friends_and_family Family

6/10

Pleasant

02 Aug 2024

Ravinder

We were there for 3 nights. Room was clean but way going to restaurant was disgusting, carpet is muddy. There was no hot water in the bathroom/toilet, had to use tap ice cold water for freshen up in the morning, informed to staff said they can't do anything the engineers will come after 12 noon. Rooms are very noisy can hear even toilet flush and jumping and all from other rooms

Leisure Family_with_children

2/10

Poor

18 Jul 2024

Julian

horrible hotel experience

very bad experience and horrible rooms, i had to leave the next day and drive back home, my holiday was ruined and i dont wish anyone should visit this hotel

6/10

Pleasant

16 Jul 2024

margaret

Enjoyable stay at Grey Gull Hotel

The Grey Gull Hotel is an old building and requires much renovation. However our bedroom was large, clean and we enjoyed our one night stay. The staff are all very pleasant and helpful. Would certainly return especially at the price it is at present.

Partner

4/10

Poor

15 Jul 2024

Iris

The bed was uncomfortable: springs could be felt, with slanted (unleveled) to one side, hot water took 16 min. to warm up- never hot, weird whole in ceiling in bathroom. Staff super nice and safe location.

Family

10/10

Exceptional

10 Jul 2024

Verified traveler

Friendly comfortable hotel

A comfortable friendly hotel in a super setting
Kind helpful young staff
I hope to stay there again

Self

6/10

Pleasant

02 Jul 2024

margaret

Great place for an overnight stay

It is an old hotel which needs a lot of work doing to it. However our bedroom was spacious, had been updated, had everything we needed and was very clean and the B&B price per room was mist reasonable. The breakfasts were very good, and a lovely view of Loch Fyne from the dining room. All the staff we spoke to were very welcoming. Would certainly come back again if looking for accommodation in Ardrishaig.

Partner

6/10

Pleasant

01 Jul 2024

Daniel

Room was clean. Restaurant staff was kind and courteous. However, there was no hot water in the room, and the front desk was unattended. After a long travel day, the expected hot shower was not realized.

Leisure Family

4/10

Poor

04 Jun 2024

Bryan

Needs money thrown at it!

Leisure Partner

8/10

Excellent

02 Jun 2024

Mr G L

Great stay

Room was absolutely massive and bed was super comfy. Only downside we had was that the hot water took forever to get to a decent temperature and it wasn’t really all that warm but just had to go for it really so probably take a mark off for that. Other than that though thought the room was perfect.

We had dinner in the restaurant and it was absolutely tremendous 10/10. Actually the second time we’ve ate there and never had any faults with the quality of the food.

One other downside and it’s not really that much of an issue personally but can see it being for others is that the place appeared to be severely short staffed so there was often a long wait for drinks and all that but like I say not really an issue for us and we were happy enough to wait.

Would be more than happy to stay here again.

Partner

4/10

Poor

02 Jun 2024

Bob

Auto shower ie leak in this weirdly designed room

A shame as the restaurant wasn't working when we arrived and no one in / around reception.

The car park can be very busy, so get there early.

The room had a water leak coming down from upstairs and leaking down to the doorway to our bathroom.

The main room door kept rattling like someone was trying to get in during the night, so we had to prop it closed with the ironing board.

Next the dressing table, had a very short stool so very impractical and really needs a chair.

The bedside lamps, do work, but you have to get out of bed, stand up and then reach for them, why they were put at that height, well, there was bound to be a reason.

The bathroom has been re-tiled, but they skipped the snagging prt and it's just not finished

And watch out for the trip hazard for the carpet strip between the room and bathroom, it was lose and a trip hazzard.

Partner

4/10

Poor

01 Jun 2024

Bob

Auto shower ie leak in this weirdly designed room

A real shame here with this hotel, we received an email in advance of staying inviting us to the grill that evening and to be honest it sounded good.

When we arrived, well this is when strange things started
To begin with no one on reception, a note to call the emergency number, but only an out of hours number listed.
Off to find someone, anyone and finally found a couple of gents in the restaurant who looked like a startled rabbit in the headlights, who then called back for a nice lady to come and look after me. Turns out she was housekeeping but had been landed with a host of extra responsibilities (really does deserve being recognised for that Extra work), so checked in and informed the grill wasn’t working due to lack of gas!? Anyone someone was coming later and they will get it sorted, fingers crossed
The car park seemed to be drastically under available and it was like a crazy parking game trying to find somewhere
Short of space now, so we had water come thru when the room above was having a shower, the door rattled at night so ghosts were trying to get in, the dressing table assumed you had very short / no legs, whilst to turn off the bedside lights you had to stand up out of bed. Really incredibly badly designed room & we had to use the ironing board to prop the door shut to stop it sounding like someone/thing was trying to get in.
Whoever designed this room but have been smoking something really unusual. The finishing around the tiles was skipped during snagging

Partner

8/10

Excellent

21 May 2024

Niamh

Good people and facilities.

Stayed in room 1 for a business trip.

Really nice and helpful staff. It looks like it is slowly being modernised as it is an old building but facilities are good with a great location.

Definitely want to return in future for leisure with my partner.

Business

2/10

Poor

21 May 2024

robert

Faulty Towers

This was a terrible experience shower not working uncomfortable bedding dirty room , public areas dirty a very bad experience no one available to advise about shower reception badly run and they do not answer phone for such a high price its a shame because it has potential only plus is the beautiful location down to bad management

Business

10/10

Exceptional

02 May 2024

Steven

Excellent staff
Good restaurant
Room comfortable and clean

Partner

6/10

Pleasant

26 Nov 2023

Mandy

Could have been friendlier..was cold in whole hotel including our room. Loved the sauna in room. Breakfast was good

Leisure Partner

10/10

Exceptional

20 Nov 2023

Andrew

Staff very friendly and helpful. Hotel is very comfortable. Prices very reasonable. Some basics not provided such as shower gel, shampoo, conditioner. Sauna in room most enjoyable.

Partner

10/10

Exceptional

09 Nov 2023

Craig

Lovely place to stay

Would definitely stay again

Business

8/10

Excellent

19 Oct 2023

Steven

Clean but Tired

The food was great, as was the location. The hotel is tired, and in need of a refurb. We had the family room. The toilet door did not have a lock, and the latch didnt match up with the door keep plate. So when having a shower, we had to keep the door shut with towels. The shower was poor as well, not very strong, not much pressure. Apart from that, the room was clean and comfortable, and we got good nights sleep. We were in room 17.

Friends_and_family Family

10/10

Exceptional

12 Oct 2023

Alfred

Off/on switch on tv didn't work...receptionist showedushow to bypass this issue.
Off/on switch on towel drying rack didn't work...receptionist was unable to resolve this issue.
Very nice room...very friendly and helpful staff...would stay here again in an instant...

Partner

10/10

Exceptional

26 Sep 2023

victor

Staff and service Great wonderful Area

Hotel was great and so we stayed an extra night as the area was great just what we were looking for in Scotland
as we were traveling around .
We had a slight issue at first as we were in a party of 4 and
had to get a extra bed in the room but the Staff wee great and when back in the area we would like to stay again
great staff very helpful

Friends_and_family Family

10/10

Exceptional

22 Sep 2023

Bryan

Room was great, food was fantastic and the service was great. Perfect for a few days away for work.

8/10

Excellent

14 Sep 2023

Gillian

Good location comfortable stay

We stayed for two nights at this Loch front hotel. Food was good breakfast and evening meal. Close to small town centre with Crinan canal to rear.

Friends_and_family Family

6/10

Pleasant

19 Aug 2023

Alex

i dont think it is a 4 star it needs a paint job and new carpets the breakfast was good had a meal first night the wife got the steak pie and it was swimming in gravy way to mutch for size it came in the reception was very good and helpful

Partner

6/10

Pleasant

13 Aug 2023

Gina

Room was clean and beds were comfortable. Breakfast was reasonable. The shower was extremely poor, if you want a warm shower the water just 'trickles' out, and when you try to get more power it turns cold.
Also in my room the toilet flush handle had obviously been replaced, but it didnt work very well and took a few attempts before toilet flushed properly. The first impression of the hotel isn't so good because the front door looks shabby and in need of repair. A wee bit more attention to the maintenance and decor of this hotel would really improve it, but as it is at the moment I think its overpriced.

Leisure Family

8/10

Excellent

08 Aug 2023

Catriona

Overall a great stay with a generous breakfast.
Please note, the 4th bed in a family room is only suitable for a very small child, not a big 11 year old! Thankfully, the hotel wasn't full and they gave us an additional room free of charge.

Friends_and_family Family

8/10

Excellent

07 Aug 2023

Michelle

The rooms were extremely small and be prepared to carry your luggage up flights of stairs. We could feel all the springs through the bed. You had to sit sideways on the toilet because of how small the washroom was. The view was beautiful however and the staff lovely.

4/10

Poor

01 Aug 2023

Martin

Book with caution, we wouldn't return.

Disappointed to note the exterior is a lot more ran down than the photos depicted. A vending machine meets you as you enter the door.

We booked a double room, sea view and jetted bath through hotels.com
It turns out jetted baths in the photos with the coloured lights, no longer exist and the photos on Hotels.com are out of date. The hotels hands were tied so I took this up with the website.

Given room 5, clean enough with a new carpet. The TV remote was spotless.

Few things could be improved:

1.The mattress. I've stayed in bothies, tents, 5 star hotels and caravans and this is the WORST mattress ever. So hard you feel bones in your body you didn't know existed. Awful sleep both nights.

2.Basic Nescafe in room with no decaff. One spoon and pack of biscuits between two

3.Plug access hindered by new top to desk

4.Unclear which is showergel or shampoo as unlabelled but used my own. Grouting and mastic needs redone, no toilet roll holder

5.Ironingboard needs replaced

6.Dangerous door from our corridor downstairs opens straight onto a step

7.Disappointing bland breakfast. Cooked was fixed choices, porridge comes plain regardless if you order salt or honey as 'its easier' for the chef. Continental was cereal and toast. No yoghurt or fruit

8. Coffee at breakfast in dispenser was rotten

9. Chain on room door didn't have a keeper

Wouldn't have booked if we knew the true state of the place as photos deceiving. At £220 for 2 nights, would expect a little better

Partner

6/10

Pleasant

29 Jul 2023

Blakely

I suspect this was a much grandet hotel in its day. It does need to catch up on the building. But now that they are past COVID I suspect they will get caught up.

Staff like everyone we have met in Scotland has been super friendly.

Leisure Partner

8/10

Excellent

08 Jul 2023

Pam

Our stay at the reknowned Grey Gull

Our stay at the Grey Gull was great!..ok so it needs a little updating but the addition of being the only hotel in or around Ardrishaig with hot tubs at a reasonble price reflects this!..The meals were lovely and good options for all the family...service was good and staff friendly...all in all we would certainly return if in the area..🙂

Partner

6/10

Pleasant

05 Jul 2023

jared

Mixed review

Warm welcome. Hotel room was quite small and the en-suite was very small. The shower door was broken, the wash hand basin was too small to use to brush your teeth. The bed was old with the springs almost poking through. The windows didn’t seal well and the noise from traffic woke me up every time a lorry passed. The food and service in the restaurant was very good. Well cooked tasty and good service.

Friends_and_family Friends

8/10

Excellent

02 Jul 2023

Andrew

Nice hotel, meal was good.

Leisure Family

10/10

Exceptional

06 Jun 2023

Jim

Superb

We have been on a road trip around the North of Scotland and this by far and away a different league to the other hotels we have stayed in very pleased with this choice 😀

Partner

10/10

Exceptional

10 Apr 2023

Barbara

Great hotel, great staff, great location

Fantastic location, beautiful views!
Staff very friendly, professional, laryna and kevin fabulous hosts! Nothing too much trouble!
Service was brilliant,
Our room (15) was very clean, comfortable and well equipped, the bed was so comfy, the best sleep had in ages !! Would definitely recommend this hotel !!

Partner