Royal Ashton Hotel

8/10

Excellent

03 Mar 2026

Jill

The hotel was quiet and conveniently positioned. Recently decorated smart rooms with two kitchens available.

Partner

6/10

Pleasant

28 Feb 2026

Rosie

Staff didn't seem courteous. The two ladies on reception didn't make us feel welcome and informed us having a dog would be a charge of £25. We had been told over the phone previously that it was £15 and also what I had seen online. It was eventually sorted but it wasn't a good start. We also

10/10

Exceptional

12 Feb 2026

raph

the lady that was at the front desk when we checked in and majority of stay was so lovely and welcoming, it really makes a difference being greeted with kindness like that. the room was nice and cozy, plenty of tea for us to get through! whole experience was perfect

Leisure Partner

10/10

Exceptional

30 Jan 2026

Anton

I use this hotel all the time for my work visits in Taunton, and honestly, its fantastic. The rooms Ive always stayed in are large, clean, comfortable and its in a great location. Both Meg and Emma are amazing, you really couldnt feel more welcomed. Great hotel with great service.

Business

10/10

Exceptional

13 Dec 2025

Lesley

The room was spotless and perfect. Very quiet in the night

Leisure Self

8/10

Excellent

10 Dec 2025

Polly

Room spotless. Staff lovely

10/10

Exceptional

18 Nov 2025

Richard

The rooms are always spotless and the staff are always helpful and friendly. To be fair, the rooms could do with an uplift but you can't fault them as they are. The hotel is in a great location.

Self

10/10

Exceptional

09 Nov 2025

Darrell

Good business trip

Business Self

10/10

Exceptional

30 Oct 2025

Alison

Lovely clean room. Only thing id say is get a little stool instead of the chair. It sticks out and hit my toe going 2 the toilet in the night.Very quiet. Receptionquiet.mins

8/10

Excellent

26 Oct 2025

Darrell

Nice business stay

Business Self

10/10

Exceptional

01 Oct 2025

Robert

The room was very comfortable

10/10

Exceptional

21 Sep 2025

J Colin

The hotel looked as if it's had a make over, everything clean & tidy.

Self

10/10

Exceptional

14 Sep 2025

Michael

The wet one

As soon as we got reception staff couldn't do enough for us. First day went to the cricket got to see most of the game before rain stopped play. The rest of the match was virtually a wash out. Plodding round the town visiting places that were recommended all very good Wil be back.

Friends_and_family Friends

6/10

Pleasant

12 Sep 2025

Phillippa

The property is within 3-5 minutes walk from Taunton Station and very easy to find. Staff were friendly and welcoming throughout my stay. Reception is open 24 hours a day which is useful in case of problems.

I booked a standard single room which was clean and warm with reasonable en suite facilities although the shower was inclined to swap from very hot to cold water without warning. The fridge in the room was useful as the hotel is room only. Coffee and tea are provided, I stayed for 2 nights and it would have been good if the mug in the room had been replaced with a clean one the second night and more coffee and tea sachets left in the room. The bedside light in the room was nice but would have been improved had there been somewhere to plug it in.

Business Self

10/10

Exceptional

11 Sep 2025

Philip

Excellent place

Hotel clean and tidy. Staff were ALL excellent, being friendly and helpful. Location is perfect for taunton amenities. We would def stay there again

Friends_and_family Friends

8/10

Excellent

09 Sep 2025

Andrew

Quiet and a good location

Leisure Self

2/10

Poor

07 Sep 2025

Stephen

Disco and shouting in street until 3am!
Then another couple of songs at 5am.
Nightmare sleep.

Leisure Partner

6/10

Pleasant

07 Sep 2025

David

Ok stay for one night stopover, would not have been suitable for any longer ad facilities were lacking, minimal wardrobe space, Beds not particularly comfortable, weak shower, no parking, however it was clean and the staff were nice

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Catherine

This is a well-located and convenient hotel. I had a large clean room and access to the kitchenette where I made my supper. Good value, thank you,

Business Self

10/10

Exceptional

31 Aug 2025

Ellie

Great stay!

Great stay! Staff so friendly and welcoming, really made the experience for us! Room extremely spacious and clean. Only downfall is there’s no floor length mirror

Friends_and_family Friends

2/10

Poor

22 Aug 2025

Lynda

Do not even consider this ‘hotel’. If Expedia want photographs I have many! We stayed in room 9. The room in general was very run down but worse than the marks on the walls and doors was the filthy bathroom. We did not take a shower as it was too dirty. The worst offenders were the mattresses. Please, please, please check your mattresses (underneath the protectors) before using. Both our mattresses were heavily stained with what we assumed could only have been urine on both sides so they had been turned over and put back on the bed. They were unfit to be used in any hotel. The only saving grace was that the manager apologised and issued a full refund but only after I showed her the photographs.

Leisure Family

6/10

Pleasant

29 Jul 2025

Kunal

The pictures shown are from rooms that are well lit but the room we were in had a side window facing the neighboring building and felt dark even during the day. Knowing that there is no air conditioning during the current hot English summer, it wasn’t the best experience. Internet was hit and miss.

The shared kitchen area was equipped with microwave, toaster, stove etc. and was usable for simple breakfast preparation.

The location is walkable from the Taunton station and 10 minute walk from all the shopping.

Partner

10/10

Exceptional

25 Jul 2025

Ian

Great Position

Stayed at this hotel for 3 nights. It is within close distance to the Rail Station, Cricket Stadium & Town Centre. Staff were great & very helpful. Bedroom was large & comfortable & despite being near the road was fairly quiet. Bathroom needed updating but was large. For the price I paid, the room comfort, staff & location I would say this hotel is perfect & will definitely be staying again.

Self

8/10

Excellent

09 Jul 2025

Roy

Handy hotel for Taunton station and crikey groun

Clean and friendly. Large spacious room but tiny shower.

Partner

4/10

Poor

06 Jul 2025

David

never again

tired , small and lacking in any facilities. not even a tea soon needs total overhaul

Business

8/10

Excellent

05 Jul 2025

Steven

Ideal location if arriving into Taunton by train, less then 5 minutes from station about 10 minutes walk into the town centre. Also less then 10 minutes walk to cricket ground, the reason I was in Taunton.

Leisure Self

10/10

Exceptional

03 Jul 2025

Stephen

Ok , what i was after, town centre and near Somerset ccc

Self

2/10

Poor

28 Jun 2025

Nancy

Do not stay terrible place and service

The property is not as advertised. Staff are rude and racist and ignorant. Got to this tiny silly reception met by two rude women and whe advised that the property’s adverts were misleading they quickly ran to their office desk and put a charge to my card and never came back to me to to offer keys of a room they had charged locked themselves in their room returned an hr later still none came to help me after I raised a complaint with booking for com

Business

10/10

Exceptional

25 Jun 2025

Christine

What a lovely place to stay! The lady who checked me in was so lovely and showed me to my room even when she was busy. The room was gorgeous and very big. The cleanliness was fantastic and bed comfy. Totally recommend a stay here. Great rates too. Thank you Royal Ashton.

Self

8/10

Excellent

22 Jun 2025

Karen

Odd smell on entry but not in other areas. Room was clean and facilities good but needs a bit of upgrading - missing shelf in bathroom and very old mirror. No BBC on tv.
Slept well

Self

10/10

Exceptional

18 Jun 2025

John

The staff were very friendly and welcoming and keen to go out of their way to help. The property is very conveniently located for accessing most things in central Taunton.

Business Self

8/10

Excellent

08 Jun 2025

Philip

Close to the station which is what i wanted, rooms clean and tidy but basic.

Leisure Self

4/10

Poor

08 Jun 2025

Martin

Excellent staff, appalling matress (never had so bad), shower needed some updating and deep clean to remove the mould.
If this was the 'Premium room' that I booked I hate to think what the 'standard room' was like?

6/10

Pleasant

07 Jun 2025

Stan

lovely friendly staff couldn’t be nicer.
place very tired.cracking plaster in rooms and so on.Bed very comfy.

Business Self

10/10

Exceptional

01 Jun 2025

kimberly

Great location as a 3 minute walk from train station and 5 minutes into town. Spacious room and clean and great staff!

8/10

Excellent

30 May 2025

Simeon

Very good value for money

Leisure Self

10/10

Exceptional

13 May 2025

Adele

Solo trip

Friendly staff, nice clean room with everything that you need for your stay.
Very accommodating when my plans changed slightly and was able to extend my stay

Self

6/10

Pleasant

08 May 2025

Melanie

Fine for a night

Clean and comfortable but very basic

Friends_and_family Family

10/10

Exceptional

05 May 2025

Annette

Great stay

Really enjoyed it. Smallish room and bathroom but nice and cosy and slept well. Right in the heart of Taunton so great location

Partner

4/10

Poor

13 Apr 2025

Sven Hendrik Joerg

My room was really dirty,as well holes,cracks in the wall. A shower with some dirt,as well the toilet wasn't really clean. But also stains and crumps on the carpet. The room was smelly. The WiFi connection wasn't stable,it always cut it off. The staff was friendly and helpful.

Leisure Self

10/10

Exceptional

15 Feb 2025

Louise

Last minute booking to visit our sick father and the staff were incredibly accommodating and helpful. Good location, comfortable beds and warm. Could not have asked for more.

Leisure Family

10/10

Exceptional

13 Feb 2025

Gillian

Hotel stay

All good

Self

10/10

Exceptional

02 Feb 2025

Saju

Nice and cozy stay.

8/10

Excellent

16 Jan 2025

Peter

Great value. Nice and clean. Short walk to centre.

Leisure Self

8/10

Excellent

10 Jan 2025

Paul

Lovely comfortable little room for just me

Self

8/10

Excellent

08 Dec 2024

stephen

Nice enough to rest your head

Nice enough place to stay to lay your head down. Bring your own hairdryer though, don't believe them when it says they have their own in the room

Partner

10/10

Exceptional

28 Nov 2024

Amaresh

Great,

Business

6/10

Pleasant

28 Nov 2024

Henry

Okay, in the summer For one person in this room

Very friendly Staff room clean Very small room very small Small double bed ,no proper heating just an oil field radiator supposed to be underfloor heating that never worked shower only Luke warm those small bed very comfortable but the room was very cold and no proper car parking only at the front but it's a limited time No breakfast but facilities if you wanted to cook

Partner

6/10

Pleasant

07 Nov 2024

Stuart

Good location but basic (at best!)

Basic accommodation, clean but didn't smell that good and the bathroom could definitely do with a makeover (cracked sink, old shower). However, well located close to station and reasonable price.

Business

8/10

Excellent

01 Nov 2024

Sherrill

A good option for visiting Taunton. Good location as it's walkable from the train station. Front desk staff very friendly & helpful. Room was very clean & included a mini refrigerator which was appreciated. Beds comfortable.
A minor issue--towel racks & hooks are definitely needed as wet towels need a place to dry.

Leisure Friends

8/10

Excellent

07 Oct 2024

Russell

I arrived late (after midnight) and was met by a super nice manager who got me sorted. The room was clean and spacious. It was on the front side of the hotel so traffic noise was inevitable in the morning.

Business Self

2/10

Poor

06 Oct 2024

Verified traveler

Horrible - less than basic for nearly 100 pound a night complete waste of money

Partner

8/10

Excellent

05 Oct 2024

Janda

A good size room, within easy walk of rail station and buses.

Leisure Self

8/10

Excellent

03 Oct 2024

Rob

The hotel suited my needs perfectly.

Leisure Self

10/10

Exceptional

01 Oct 2024

Keith

Good clean hotel

Business Self

10/10

Exceptional

01 Oct 2024

Colin

Always a great stay at the Ashton. The staff are great and the hotel is in a perfect spot a short way to the train station. Very accommodating in holding bags before check in. LOVE this place!

Partner

10/10

Exceptional

21 Sep 2024

Amaresh

It was really pleasant stay at Royal Ashton, staff were very professional and friendly. Highly recommended.

Business

4/10

Poor

14 Sep 2024

susan

We were charged £95 for one night for a twin room with no breakfast, the room first offered was right at the back (in the backyard), it felt cold, damp and dark and had a smoking area right outside- so it smelt of smoke and people stood by the door smoking and talking loudly on the phone! It seemed like an old garage- though the decor was good! we asked to be moved. The staff were amazing and gave us a room upstairs but it became apparent that this was a children’s extension to another room, with a locked door between, but there was no soundproofing between the rooms or under the door- everything was heard both ways! The rooms looked like they had been recently refurbished but the beds were very small and I didn’t sleep at all well as I was uncomfortable! The staff wanted to offer a refund but as we had booked through Expedia they could not! They advised us to ask Expedia for a refund! I would not pay more than £60 for either of these rooms!!
I hope this message gets through to someone- I will be seeking a refund!

Leisure Friends

10/10

Exceptional

13 Sep 2024

michael

Excellent hotel,friendly staff comfortable bed and great shower.

Self

10/10

Exceptional

07 Sep 2024

Insu

A cozy and comfortable stay. This is our 5th stay at this hotel. More than happy to revisit next time.

Friends_and_family Family

4/10

Poor

05 Sep 2024

Ian

Convenient location for our trip. (the good thing)
Not sure what rooms they show on their website. We booked a double premium room !!, but the 3 we were shown were very tatty and below the normal standard expected for the price. Bathroom smelt, everything in the room was very cheap. Wont be staying again.

Leisure

2/10

Poor

04 Sep 2024

Luke

Room was filthy, chewed nails on the floor, mugs hadnt been cleaned etc walls filthy

8/10

Excellent

04 Sep 2024

Kieran

Good for a cheap central stay

Good central stay for Taunton, perfect for the cricket. Friendly staff and the conditions reflect the price, but it I was perfectly adequate. Slight issue with the shower constantly changing from hot to cold but nothing too bad

Self

10/10

Exceptional

29 Aug 2024

Nicole

I would definitely go back again dont matter what time you fo to front desk someone was always there to assist you Mark was there for us that stayed from the beginning to end u need to try it

Leisure Family

4/10

Poor

27 Aug 2024

Tracy

Damaged bath, poorly fitting shower cubicle, cracked walls and generally very tired looking.
The curtains did nothing to stop light coming into the room at 5am.

Leisure Partner

8/10

Excellent

18 Aug 2024

Eleanor

Good value option in taunton. Comfortable and clean.

8/10

Excellent

05 Aug 2024

Mr Douglas Nattan

Great location but hot

A fantastic location , the staff were very friendly and helpful the young black lad . Our only complaint was the premium room on the top floor was so so hot and the portable fan was basically of no use .

Partner

4/10

Poor

31 Jul 2024

Verified traveler

No frills

The location is good. I was also very impressed at how cool my room was despite it being a heatwave. Bed was comfortable and shower was nice and hot. However there were some disappointing features. The decorative cushion on the bed had stains on it. So did the fabric chair and the rest of the furniture is old and worn. I was on the ground floor and there was lots of noise from other guests / doors slamming in the corridor as well a courtyard outside where the noise from other rooms echoed despite my window being fully closed. The room smelt weird too. It’s a basic no frills stay if you need to be close to the train station but I won’t be rushing back.

Business

8/10

Excellent

29 Jul 2024

Nigel

Clean and good value. Staff welcoming. Thank you!

Leisure Friends

6/10

Pleasant

28 Jul 2024

Peter

Dissatisfied and disappointed

Very tired and not really clean room, on line check in did not work. After long day at work filling in forms that I had done on line at reception was not good. Bed was small and not comfortable. Fridge had been leaking left wet patch by toilet door, see pictures. Shower door broken and not cleaned and windows not working either at £72 not good value. Can't add photos link not working????

Business

10/10

Exceptional

28 Jul 2024

Anne

Perfect for a one night stay in Taunton. 5 minute walk from the train station & close to the town. Lovely comfortable bed & immaculately clean room.

Self

2/10

Poor

26 Jul 2024

Harsh

I stayed here for 5 nights. We were here for the Kings College Cricket festival. Overall super disappointed with the stay —
1/ The rooms are very tiny even for one person. Even if you are a single person staying, highly recommend to upgrade and get a bigger room.
2/ Room service does not come unless you ask them to specifically do something and they will only do that. For example towels change, trash clean up, coffee/milk restock, everything has to be mentioned.
3/ The first room I was booked to had the electric outlet broken so they had to move me to another room. The staff did help move some stuff, which is good, but would have been great if they inspect the room before assigning it to someone.
4/ Biggest issue - the room has lot of bed bugs and mosquitoes. It have at least 15-20 bites across both hands and both legs.

Yes it is better than Taunton House IMO, but there are far better AirBnB and Holiday Inn options. Never staying here if we end up coming to Taunton in future. Not recommending it to any visiting cricket academies. BTW I have photos of my arms and legs full of mosquito bites, hope Orbitz lets me upload it.

Leisure Self

8/10

Excellent

24 Jul 2024

Maria

Staff was really helpful and location was within walking distance of many restaurants. Parking was a bit difficult.

Leisure Family

6/10

Pleasant

07 Jul 2024

Verified traveler

OK hotel, busy central location

Well located for the train station and cricket ground. However, it is on a busy road with plenty of pubs and takeaways a stone's throw away, so don't expect a quiet night. Can't sleep with the window open, but a good fan is provided. The window being closed did stop most of the noise.
Condition of the room could be better, could be worse. Bed was average. Walls are thin, could hear conversations happening next door.
Bathroom tap had hot and cold labelled the wrong way around. Soap had a strange scent, almost like rubber. Shower took a couple minutes for hot water to come through.
Overall, despite a few flaws, it's a fairly run-of-the-mill hotel and I'd consider staying here again.

Business

8/10

Excellent

03 Jul 2024

ROB

Very Good

Excellent location for train station and cricket ground.

Staff very welcoming and accomodating.

Rooms basic but reflective of cost. I would definitely stay again if in Taunton

Friends_and_family Friends

8/10

Excellent

01 Jul 2024

Verified traveler

Nice hotel in Taunton

I've stayed in this hotel a couple of times and it has always been good. It's just a few minutes' walk from the train station, which is ideal if like us you don't drive. There are a good selection of amenities in the room such as kettle, fridge, TV, etc. The staff seem friendly. The hotel doesn't serve breakfast but there a few good options nearby.

Partner

10/10

Exceptional

30 Jun 2024

Yuk ling

Perfect location for a short stay in Taunton; excellent staff and warm welcoming;

8/10

Excellent

19 Jun 2024

Ruth

The hotel was very clean and the bed was comfy with lots of good pillows. The staff were very friendly and helpful. Small thing, but the mirror in the bathroom was too high and small, and the wifi was a bit patchy.

Business Self

10/10

Exceptional

15 Jun 2024

Peter

Very convenient for station and cricket. Always helpful and friendly staff.

Leisure Self

10/10

Exceptional

13 Jun 2024

Larissa

We were greeted really warmly and had a lovely surprise of a sudden unexpected upgrade and gift on arrival to our room when we mentioned that we had been married the day before. We were also able to book in early afternoon which was very welcome.

10/10

Exceptional

30 May 2024

Nicholas

Excellent value for larger families

Really happy with our stay in the Ground Floor Flat. Layout gives space and privacy for an extended family, especially when connected to adjoining room. Very happy with the price paid on a 'cost per person' basis. Everything seemed newly refurbished and, while fittings were not luxury, everything was clean and comfortable. Staff were friendly and location was very convenient for what we needed - ideally between the railway station and cricket ground - albeit not the most picturesque part of the town.

Friends_and_family Family

8/10

Excellent

17 Apr 2024

William

Convenient for Rail Station and Town Centre

Leisure Partner

10/10

Exceptional

29 Mar 2024

William

Staff were very friendly and helpful.

Business_and_leisure Self

8/10

Excellent

06 Mar 2024

Anthony

Anthony

Need to change out the electric showers which are unless/poor/ no pressure either too hot or too cold.

Friendly staff and comfortable facilities.
Maybe not return due to the shower situation.

Self

10/10

Exceptional

21 Feb 2024

Tinto

Overall good experience ,most importantly the approach of the team is very positive and very helpful

Partner

8/10

Excellent

02 Feb 2024

Charles

Excellent staff

After geftting over the fact that it was not a hotel with meals available, as advertised on Taunton page and maps, the place was comfotable with plenty of close cafes and restaurants nearby. Also excellent were all the staff we met, very helpful indeed.

Partner

10/10

Exceptional

25 Jan 2024

Naomi

Fantastic service, comfort and value

The room was warm and well appointed and larger than it looked on the website. A comfortable bed and I loved the deer paintings on the wall! The shower room was new and immaculate. No wasteful miniature shower gels, etc, as this was provided in a bulk dispenser, which gets eco-points in my view. The service was friendly and very helpful, down to providing herbal teas when I asked. Round the clock in person presence. Extremely close to the station and excellent value, with a very affordable room rate.

Self

8/10

Excellent

14 Jan 2024

Nick

Nice hotel and super staff. My only moan is that the window blind in 38 hangs far enough away from the window to allow the lights from cars, street lights and traffic lights comes in meaning that you have to move the bed to help.

8/10

Excellent

19 Dec 2023

dolly

As stated earlier good value

Business_and_leisure Self

6/10

Pleasant

11 Dec 2023

Peter

Very convenient for rail and shops etc. This stay marred by noise including room fridge. Cooking smells. But will return

Leisure Self

8/10

Excellent

07 Dec 2023

Shaun

Ok for a quick stopover

Reception very helpful, hotel very tidy, everything ok. Only quibble, a few small flies in the room which I killed off. No parking but easy to use the railway station car nearby.

Business

2/10

Poor

05 Dec 2023

Verified traveler

Terrible

This is possibly the worst hotel I’ve stayed in, the bedroom was so small you could hardly move around it. The double bed was only accessible from 1 side.
The bathroom was the size of a small toilet, this included, a sink on the top of a toilet cistern, a toilet that you had to pen the shower door to use.
The room had just been painted but the room had not been cleaned properly after completion.
I fail to see how Hotels.com could rate this as an 8.6 in my opinion and as a gold member it should be no more than a 4. How do I seek compensation?

Friends_and_family Family

10/10

Exceptional

02 Dec 2023

Andrew

I called in at the hotel while passing at 10.00 a.m. to tell them I would be quite late arriving that evening. They were so friendly and helpful and even gave me the key to my room, a quiet one that I had requested. Very pleased.

Leisure Self

10/10

Exceptional

29 Nov 2023

John

This was a last minute booking - on arrival we were offered a ground floor room at the front on a busy road- luckily the staff member on duty offered an alternative further back, which was very quiet

Leisure Partner

8/10

Excellent

11 Nov 2023

Hugh

Basic, functional, clean, perfectly situated for train station and cricket ground, short walk to town centre.

Business Self

8/10

Excellent

08 Nov 2023

Joy

It was good

Business

6/10

Pleasant

19 Oct 2023

Verified traveler

Outdated and not worth the money.

Firstly this was not an arranged stay as stranded due to trains. I thought as the name sounded quite regal and over £100 a night this hotel was a decent stay.....i was mistaken. The staff were amazing and very accommodating but i need to emphasize the room we had was not the same standard as some rooms i had seen on going into the hotel. We had a family room consisting of a double and single bed. The family room only had 1 mini sofa and the room was large but i had to sit on the bed as kids only fit on the small ikea sofa. The childrens wardrobe Ikea again would be too smal for a longer stay. The room on the 2nd floor which had no lift, my fault for not checking but only saw this after the booking otherwise i would not of stayed, it was also at the front on the main road which was very noisy and i could not open the window due to more noise. The hotel is old and has creaky floorboards so we were all woken at 1 am by the occupant above moving around. The fridge in the room made noises too. The room was run down and dated. All white seemed too clinical, wires of extensions leads everywhere, 1 which was around the bathroom door was hanging. The carpet was worn and the single bed was missing 2 wheels so was angled. The bathroom smelt of Urine, toilet roll holder loose, the shower holder was broken so you had to hold the shower to shower which was hard with children. No breakfast included in the price so this was very expensive and not worth the money.

Friends_and_family Family

8/10

Excellent

17 Oct 2023

Verified traveler

Reasonable comfort, great price

The room was clean and tidy. The bed was comfortable but I found my feet were perched at the foot as the bed wasn't very long.

Self

8/10

Excellent

12 Oct 2023

Robert

Reasonable hotel in the centre of town.

8/10

Excellent

09 Sep 2023

Kezia

The property and room were clean and had good amenities. I would recommend it for those who are deep sleepers, however I would not recommend it for light to average sleepers. There is zero sound proofing so you hear every door that opens/closes, suitcases being wheeled and conversation. While the beds were comfortable we barely slept due to the noise.

Leisure Partner