Name: The Castle At Taunton
Address: Castle Green, Taunton, TA11NF, GB

10/10

Exceptional

25 Jul 2026

Claire

Beautiful hotel and lovely large room. Delicious breakfast and very helpful staff.

10/10

Exceptional

20 Jul 2026

Albert

the staff were without exception both friendly and helpful.
The dinner menu was limited but the food beautifully cooked,
breakfast was top class.

Partner

8/10

Excellent

17 Jul 2026

John

The room was extremely hot, had to go into the corridor to cool down. The fan in the room provided no relief nor the opening of the windows.

Self

6/10

Pleasant

13 Jul 2026

martyn ruscoe

Generally fine - main issue was that the towel rail was stuck on during my stat, which was during the hottest July the UK has ever experienced. As a result my whole room was hot and I didnt sleep much. To be fair it was hot anyway, but this didnt help.

Otherwise - a very grand hotel and I terrestial building. Staff pleasant also.

Self

6/10

Pleasant

11 Jul 2026

Tracey

I booked a double room which was so small. It had a dreadful view over an alley and roof top. So not desirable in any way. The room had a small fan - there is no air conditioning - we roasted - it was so so hot unbearable. With two adults in such a small room with no air-conditioning terrible. What made it worse was that there is a heated towel rail in the bathroom that was permanently on which you could not turn off so the small bathroom was so hot and made the room even worse. The upside was that we were attending a wedding and the registry office is a 3 minute walk away.

Family

8/10

Excellent

27 Jun 2026

Amanda

Great stay, my room was lovely, staff were friendly and breakfast was really good quality. There is a pub directly opposite and my room faced it so there was a bit of noise and not quite as peaceful as I was hoping. No air con in the rooms probably due to the age but the fan provided was of good quality. Beds really comfy and I got a good nights sleep. Would reccommend

Business Self

10/10

Exceptional

24 Jun 2026

Katharine

Such a beautiful historic property - covered in blooming wisteria in June. I had the garden room and loved it.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Sian

Lovely hotel in the centre of Taunton - staff were really helpful and polite when we checked in. The room was clean, comfortable bed and clean bathroom with all the amenities - great water pressure in the shower! Also the room was very quiet for a Friday night so not a lot of outside noise can be heard. Breakfast was really good lots of choices, fresh food and cooked to order items.

Only negatives were we put our car on charge and the charger hadn’t worked so we tried a second one and had the same issue.

Would be nice in the room to have better coffee instead of Nescafé sachets.

But overall a lovely stay and would return.

Partner

8/10

Excellent

17 May 2026

Sarah

Lovely building. Rooms clean. Staff very friendly and helpful. Breakfast was filling - lots of choice and well cooked.

Only negative would be that soundproofing isn’t the best in the rooms.

8/10

Excellent

11 May 2026

Moira

With the castle ramparts dripping in wisteria the atmosphere was drenched in ancient mysteries.

Partner

8/10

Excellent

27 Apr 2026

Warwick

Great location but a bit tired.

Self

6/10

Pleasant

10 Apr 2026

Keith

In a single room it didn’t feel I was treated the same as friends and family staying in double or family rooms. It was clean and adequate but not special.
Breakfast buffet bacon and eggs first morning was not hot but there are freshly cooked alternatives. Evening menu was limited and not great although the hotel seemed half empty so I think the main restaurant was not open.
Staff were generally very pleasant and helpful although one waitress spilled milk on my table said sorry but made no attempt to clear it up. Small things that leave an impression.
Overall a nice historic hotel and very convenient location let down by small issues.

Family_with_children

10/10

Exceptional

27 Mar 2026

Colin

Friendly and helpful staff.

10/10

Exceptional

20 Mar 2026

Jill

Attentive to detail for the event I was organising.

8/10

Excellent

16 Mar 2026

Ian

A heritage property in the town centre. In decent condition but to recognise its price point and position, a refresh of interior finishing would benefit,

The staff are excellent, I interacted with housekeeping, reception, night porter and breakfast team, all are exceptionally friendly, the receptionist in particular was really very helpful and kind.

Self

10/10

Exceptional

14 Mar 2026

Andy

Only ate in the restaurant, service great, quality excellent, choice OK

Partner

8/10

Excellent

05 Mar 2026

Iain

Building has lots of character and a friendly cat! Staff all very nice, room large and comfy bed. Shower a little low and weak but large bathroom. Great breakfast cooked to order.

Business

10/10

Exceptional

15 Dec 2025

Kevin

Breakfast was perfect …

10/10

Exceptional

27 Nov 2025

Andy

Yes

Partner

4/10

Poor

23 Nov 2025

Richard

The room was smelling the freshest, the night staff were rude and lazy leaving residents waiting out in the cold trying to get in and there was a fun fair 2 metres from the hotel with loud music and megaphone.
Overall very over priced for such a dilapidated and aged building that is in dire need of updating.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Wendy

Amazing huge room with wonderful views, really comfy bed, clean bright modern bathroom. Extremely lovely stay at The Castle overall. The staff were really friendly and helpful, the parking is right outside, and breakfast was chilled and relaxed with plenty of eating options. Can't wait to stay again!

Leisure Partner

8/10

Excellent

08 Nov 2025

Paul

For that special break, this Hotel definitely has the edge. The wedding we attended was very well managed by the staff at the Hotel.

Leisure Family

10/10

Exceptional

16 Oct 2025

Mr T

Lovely stay... I'll be back

Friendly staff, central location, lovely restaurant... And a castle!

Business

10/10

Exceptional

30 Sep 2025

Shirley

For a hotel in he middle of Taunton it was excellent, had to pay to park the car though, but parking very convenient. Staff were helpful and friendly. We enjoyed our stay.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Dilshini

The vegan breakfast options were extensive, the staff were so helpful and kind to us. The room was super clean and the building itself felt magical. We ended up walking around the area and finding nice shops and cafe's as well as the market on Saturday.

Partner

6/10

Pleasant

28 Sep 2025

Naomi

The shared parts of the hotel are lovely but the rooms, especially the bathrooms, are a little dated and lack amenities commensurate with the cost. The breakfast should be included in the price.

Leisure Family_with_children

10/10

Exceptional

26 Sep 2025

Anthony

A classic older hotel. Very comfortable with separate reading snd lounge areas. Rooms sre good size and restful de ore. Ipdated bathroom.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Greg

Lovely stay in charming Taunton

I stayed here while excessively jet lagged and booked the Mendip suite for extra comfort. The hotel was very comfortable and very well appointed. The staff were friendly and courteous, the bathroom spacious and clean, and the breakfast was superb (especially nice to see Black Pudding on the menu!). Would very much recommend for anyone looking to spend a night or two in the charming town of Taunton. For anyone looking for a decent pub nearby, the Ring of Bells was excellent.

Business

10/10

Exceptional

08 Sep 2025

Debbie

A unique privately run hotel

Leisure Self

4/10

Poor

27 Jul 2025

Tara

Cheeky to charge for parking here. It’s a bit of a run down town centre

10/10

Exceptional

24 Jul 2025

david

Great stay in a nice town

Great stay in a nice town

Partner

10/10

Exceptional

08 Jul 2025

April

Hotel is near to everything and really nice restaurants and pubs. Easy parking. Nice check in staff. Room was clean and spacious. Lovely hotel full of character.

Leisure Partner

6/10

Pleasant

24 Jun 2025

Jason

A night at The Castle

I was very underwhelmed for the money it cost. No fridge or aircon, bottle of water that was left us was in direct sunlight so too warm to drink. Honestly, it was disappointing and I have stayed in better value hotels

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

Aimee

The most stunning exterior, and there were lots of nice staff, who did try earnestly to help when I shared my concerns. The hotel was clean and our room was a really good size. The website shows beautifully decorated luxurious looking rooms, however the hallways and our room clearly have not been touched (since the 80s I’d think) and there is bit of a musty smell - which you’d forgive in the original part of the castle. With a revamp it would be amazing, but sadly they are oh so tired - it must be so tough in today’s economy. Perhaps a didfernent price point for revamped rooms might help? Awful and painful grip tape inside the bath was the worst thing (a less than relaxing soak in the morning). Overall it is just not as advertised on the website and the prices felt high considering this. Very poor quality breakfasts, especially the sausages and eggs royal. Don’t bother with the travel cot, it’s hard as nails. Rather a strongly worded welcome to Somerset in the guest handbook was definitely worth a read though! Didn’t want to take pictures to be honest.

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

John

All very impressive and good value on the basis of my booking

Self

8/10

Excellent

22 May 2025

Kevin

Stopped overnight during a trip to Somerset It was fine for one night - but a lot of steps and no lift.

Leisure Partner

8/10

Excellent

23 Mar 2025

Lois

Amazing staff…..

Fantastic building! Perfect location.
Staff are so friendly and helpful.
Just some rooms are in need of a little TLC so it depends which of the rooms you stay in. The room we stayed in just needed updating but the bed was so comfortable and a very good night sleep was had!!

Partner

8/10

Excellent

26 Feb 2025

Verified traveler

Beautiful hotel.

Beautiful hotel. Historic and stylish. Staff were lovely and incredibly friendly and helpful. Unfortunately, Taunton was very loud and noisy for a Tuesday night!

Business

6/10

Pleasant

18 Feb 2025

Fiona

Large traditional hotel. Room was spacious but cold, bathroom was even colder.
Food in Brazz was very average in a huge soulless room.

Leisure Partner

8/10

Excellent

19 Dec 2024

Stuart

An atmospheric hotel, well managed and maintained. Excellent breakfast buffet

Business

6/10

Pleasant

15 Dec 2024

David

The hotel is past it's best, tired and shabby. The dining options are v limited only a brasserie / bar. Service is underwhelming, staff have generally low levels of enthusiasm and not v welcoming. Parking is expensive. We had asked for a menu before coming to the property and got no response. We were not informed we had breakfast included. This was an anniversary event and was far below expectations for the price paid. Would not come here again

Leisure Partner

10/10

Exceptional

03 Nov 2024

Alan

A very pleasant stay in a beautiful castle . Olde worlde and dated but felt the 12th century ambience all around me. Staff very friendly.

Leisure Partner

8/10

Excellent

03 Nov 2024

Lawrence

Lovely looking building, easy parking however wasn't greeted on arrival and had to ask someone to help carry my bags to the room, overall though an enjoyable stay.

Leisure Self

10/10

Exceptional

27 Oct 2024

cynthia

everything was beautifully presented and comfortable. A couple of tiny irritations such as the inability to control the temperature in the room.

Leisure Partner

8/10

Excellent

20 Oct 2024

Paul

business reason for trip.

8/10

Excellent

31 Aug 2024

Simon

Nice comfortable hotel in the best location

10/10

Exceptional

24 Aug 2024

david

Times may change, but standards must be maintained. The Castle does this in spades.

Leisure Partner

2/10

Poor

10 Aug 2024

Anna-Louise

On arrival our room was not made up with 2 beds so we had to wait an extra half an hour for it to be done (we arrived at 6pm). My mother is 79 years of age and was tired. Neither of us slept through the night either as there was no air conditioning and had to leave the window open. The bar next door was loud all night. Worst night’s stay ever and the hotel is not cheap. The hotel needs a serious upgrade. The staff were nice though so I don’t blame them!

Friends_and_family Family

8/10

Excellent

07 Aug 2024

Hamish

Castle hotel

Stayed overnight for a wedding very comfortable

Self

8/10

Excellent

09 Jul 2024

Sarah

Business stay at Castle Hotel

Lovely comfortable hotel with parking right in town centre. All hotels now charge for their parking so I expected this. Staff were very friendly and yet professional. Room very comfortable and breakfast was excellent.

Business

8/10

Excellent

23 Jun 2024

Ashley

Hotel was ok, location was shockingly bad

Hotel was nice, but the location was shocking. Upon arrival at 4pm on Wednesday, we were greeted with a group of topless guys all drinking in groups at the entrance of the car park. This only got worse later in the day when the group got bigger. Lots of anti social behaviour including someone being chased with a knife outside just past midnight resulting in a police attendance and chase. All in all would not stay in Taunton again.

Business

10/10

Exceptional

19 Jun 2024

Martin

Very good accommodation with very accommodating staff, i would love to stay again in the future.

Leisure Partner

10/10

Exceptional

17 Jun 2024

Rita

An excellent stay to attend a family celebration. The staff were very friendly and helpful. The hotel was very comfortable and clean. Hope to return sometime.

Friends_and_family Family

10/10

Exceptional

15 Jun 2024

david

All delightful especially now the car parking has been sorted

Leisure Partner

10/10

Exceptional

25 May 2024

Rosalind

Needed to stay in Taunton and this was a great option. The room was spacious, clean and comfortable. The breakfast had a good selection of hot and cold food. Would stay here again!

Leisure Friends

8/10

Excellent

22 May 2024

David

Great place to stay in Taunton with an authentic atmophere.

Business

6/10

Pleasant

20 May 2024

Jennifer

Book with caution! Be aware that there is a nightclub called mamba next to the hotel. Wednesday and Thursday they are open till 2 AM Friday and Saturday till 3:30 AM. We stayed at the hotel mid May Saturday night and the music was extremely loud. It was a heavy techno beat that literally shook the room. We tried to sleep with earplugs, but to no avail. I gave the hotel overall three stars, but that might be generous.

Leisure Family

10/10

Exceptional

11 May 2024

Soyoo

Beautiful hotel, cosy, kind staff, good location

Business_and_leisure Family

4/10

Poor

18 Apr 2024

Michael

So we booked a double room - we were given a room with the smallest double bed I have ever seen and with one chair. I asked to change. They offered a larger room which must have last been decorated circa 1990. They couldn’t do any better because we’d booked through Expedia they said. What??? Why does a hotel with empty rooms give you a bad room? To punish you for not booking with them? It was v poor service, whatever the reason . . .

Business_and_leisure Partner

10/10

Exceptional

10 Feb 2024

Nicola

We had such a wonderful stay at the castle hotel. The only feedback was the receptionist on check out wasn’t as friendly as the lady that had checked us in. She appeared to be confused with the communication around breakfast timings. Over all it was a wonderful stay, in the perfect location and it’s such a beautiful hotel

Leisure Friends

10/10

Exceptional

06 Feb 2024

david

all round great stay, we will use again

Business

10/10

Exceptional

12 Dec 2023

Sally

Special Christmas

Christmas is always particularly special at the Castle with staff having made a very special effort to make it even more special than usual. It makes an excellent place to stay, right in the middle of Taunton, for shopping with those special independent traders you won’t find elsewhere.

Self

10/10

Exceptional

09 Dec 2023

Mary

A most relaxed and enjoyable stay.

We had a most enjoyable stay. The friendliness of the staff was exceptional. They went to a lot of trouble to find us an alternative place for dinner as they were fully booked. Also they checked our trains to make sure they were still running without being asked. This was beyond expectations. The breakfast was great. Plenty of choice and a relaxed atmosphere.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2023

Ian

Great stay, great location. Nice bar area. Very relaxing. Great service.

Business

10/10

Exceptional

07 Nov 2023

janette

Very clean and well equipped apart from plug points Most of the plugs were round pin and not compatible with modern plugs Updating to include PowerPoints near the bedside tables would be ideal
Lovely breakfast with excellent Eggs Royald

Partner

8/10

Excellent

08 Sep 2023

Yoshiaki

Very friendly country town traditional hotel suitable for short break.

Leisure Partner

10/10

Exceptional

22 Jul 2023

Glenda

Great stay

I loved my stay here. The staff were super friendly and helpful. The room was clean and comfortable. There were plenty of breakfast options and everything I tasted was delicious. I would definitely stay here again.

Self

6/10

Pleasant

21 Jul 2023

Laura

Very expensive for what it was

Business

8/10

Excellent

15 Jul 2023

Sarah

Super comfy beds and soft pillows
Great part of town

Leisure Partner

10/10

Exceptional

13 Jul 2023

Ann

We did not like the parking arrangements. Car park now operated by NCP. Also very noisy Wednesday night due to a bar operating until 1.30 in the morning.

Leisure Partner

10/10

Exceptional

03 Jun 2023

Paul

friendly and efficient staff, very clean

Leisure Partner

10/10

Exceptional

01 Jun 2023

Diane

Loved the ivy on the outside.
It was easy access to the property.
Loved the soothing atmosphere inside.

Leisure Family

10/10

Exceptional

29 May 2023

Nancy

Comfortable, with friendly staff and good food in an interesting historical location.

Business_and_leisure Family

10/10

Exceptional

23 May 2023

Andrew

Good spot in Taunton

Business Self

8/10

Excellent

11 May 2023

Heather

What a beautiful place to stay. Taunton was a little rough around the edges tho.

10/10

Exceptional

16 Mar 2023

Peter

Traditional

Leisure Partner

8/10

Excellent

20 Feb 2023

David

Good rooms service was good and breakfast even better.

Business_and_leisure

8/10

Excellent

16 Feb 2023

Pat

Great hotel

Comfortable hotel in a convenient location.

Business

10/10

Exceptional

07 Dec 2022

Anthony

A superb place to stay.it’s in the heart of Taunton a stone’s throw from all your needs.

Business Self

8/10

Excellent

21 Sep 2022

Michele

Unique property. Older plumbing not great.

Leisure Partner

8/10

Excellent

15 Sep 2022

Nathan

Super location in Taunton

Lovely hotel

Business

10/10

Exceptional

30 Aug 2022

Louise

Brilliant staff & lovely hotel.

Fab staff, very clean and tidy and brilliant location if you need to be in the center and near Vivary Park.

Bathrooms a bit dated but very clean.

Breakfast was fab!

The staff really made you feel welcome and nothing was any trouble.

Can be a bit noisy outside due to nearby pubs, but don’t let this put you off.

We would defo stay again.

Friends_and_family Friends

10/10

Exceptional

15 Aug 2022

Adrian

Excellent stay at the castle hotel

Central location. Easy to find. The room was very clean and had very comfortable beds. A fan was provided which was welcome during the heatwave. Charger ports would be an added bonus. Breakfast was outstanding. I ordered the eggs Benedict which were delicious. Excellent variety of breakfast items. I couldn’t resist a pastry and the jam was exceptional. Cooked breakfast was available from the self service area. Delicious produce. Beans are a must with an English breakfast which were not provided. Staff were very friendly and welcoming. Would definitely return and recommend.

Partner

10/10

Exceptional

07 Aug 2022

Julia

Fabulous Hotel

Lovely Hotel, very friendly and helpful staff, rooms have everything you mught need and are cleaned daily. Great location bars and restaurants all in walking distance and a bus station right outside to catch a bus to the surrounding area of Taunton

Partner

8/10

Excellent

04 Aug 2022

Simon

disappointed to have to pay for parking

Friendly, convenient, but a bit “tired”. Surprised and disappointed to have to pay for parking

Friends_and_family Friends

10/10

Exceptional

01 Jul 2022

Sandra

Definitely would stay again and for longer

It’s a lovely hotel, I was told has been a coaching inn/hotel for 400 years . Breakfast was delicious

Partner

8/10

Excellent

27 Jun 2022

Ben

We stayed to watch the cricket and see family and friends in the area. Our room was a little on the small side which meant it was very hot during the night, room could do with a fridge for drinks. Breakfast is good and the gardens are kept in good condition. When we come to watch the cricket again we will stay here again.

Leisure Partner

6/10

Pleasant

27 Jun 2022

Benedicte

Not for families

Hotel has great charm, but not so great service. Loads of noise from outside pubs going until after midnight which is not ideal. Was told they could move me for a fee, and that noise levels would be the same on our second night. Was so nackered the third day we couldn’t wait to get home and left Taunton earlier than planned!

Friends_and_family Family

4/10

Poor

04 Jun 2022

Verified traveler

Nice with caveats

So, the staff in general were lovely, the hotel is nice and the gardens are great. Their billing process is haphazard. Check all cards you might have offered them for surplus charges. Having fully paid before we left my partner's card was subsequently charged for a phantom room as well as someone else's lunch (they were at our table but we did watch them pay for it.). Also a small issue with breakfast 'system' - 25 mins before close of service we were pretty much forced into a table in a tight corner and not allowed to sit at any of the 15+ tables set out for 3 or more people. What were they expecting on a Thursday morning, a bus load of family groups to suddenly arrive for breakfast with 15 minutes to spare?

10/10

Exceptional

30 May 2022

susan

Nice

Leisure Family

6/10

Pleasant

10 Apr 2022

Joanna

Superior room was a disappointment!

We booked the superior room but I was disappointed, it was a standard double room in my opinion and wasn’t as nice as expected, the staff were lovely and the castle itself is beautiful but overall I was let down because of the room we booked.

Partner

10/10

Exceptional

10 Feb 2022

Dave

Lovely place

It was very clean and the staff very helpful.

Business

8/10

Excellent

30 Dec 2021

Hayley

Lovely place

Receptionist was lovely on both check in and out. Food was nice and having the bottle of water in the room was thoughtful. Thank you

Partner

6/10

Pleasant

06 Oct 2021

Alex

Distinctly Average

Distinctly average, sadly. Was expecting a much more comfortable stay. Our room was hot and noisy, from above and outside. The bed was small and uncomfortable, the pillows were useless. Bathroom was outdated. Breakfast was pretty good though, and most staff were quite pleasant. We had just hoped for/expected a better stay, considering the price and beauty of the building.

Partner

8/10

Excellent

30 Sep 2021

Natalie

Great hotel

Great hotel, amazing restaurant.

Business

6/10

Pleasant

06 Sep 2021

Verified traveler

Not quite as it seems.

We were left standing at reception for about 5 minutes as the Social Distancing meant we couldn't see the second receptionist. However, we did find it odd that the first receptionist didn't let the second know we were waiting. It was the other customer that let us know.

The walls are paper thin. Not very nice when next door took their daily movements! When we mentioned this to the receptionist, that happened to be receptionist one from check in, we got a sorry and the £10 overnight parking charge.

Needs updating. Photos need to be more representative and the restaurant needs to have a better choice.

4 star? The venue and aesthetics - Yes. The rooms and restaurant - 2 star.

Business

10/10

Exceptional

28 Aug 2021

Jonathan

Taunton trip

Wonderful stay at ‘The Castle’, Taunton. Lovely hotel and very friendly staff.

Self

10/10

Exceptional

24 Aug 2021

Christine m

Overall great as usual but shocked at scateboarders crashing at back of hotel from about 1am-3am. Also lights were very bright outside all night. Breakfast lovely. Any complaints are not the hotel's fault but would make us hesitate to come again. Fifth visit but not the best one.

Partner

8/10

Excellent

21 Aug 2021

Verified traveler

.

Leisure Self

10/10

Exceptional

19 Aug 2021

Debbie

Our Garden Room was wonderful, lots of space and comfortable. We had a really lovely stay; all the staff were friendly, helpful and welcoming from the moment we arrived- thank you.

Partner