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Mercure Bridgwater Hotel

Taunton · United Kingdom

Eastover, 56-66View location

8.6/10Excellent474 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood7.4/107.4
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Bridgwater Hotel

The 4-star Mercure Bridgwater Hotel is conveniently set in heart of the historic town, making it easy for guests to get around. Those looking to explore the area can find the Somerset Coast, Quantock Hills, Somerset Level and the popular town of Glastonbury all within close proximity.

The M5 is just three miles from the hotel, making travelling to the hotel convenient. Guests can choose from 119 classic, superior and privilege rooms, all of which are thoughtfully decorated with style and comfort in mind.

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When you stay at Mercure Bridgwater Hotel in Bridgwater, you'll be in the suburbs, within a 10-minute walk of Bridgwater Arts Centre and Admiral Blake Museum. This hotel is 1.5 mi (2.4 km) from Whitegates Dog Park and 4.1 mi (6.6 km) from Enmore Park Golf Club.

Make yourself at home in one of the 119 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bridgwater? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM

Hotel policies

Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 19.50 per person
    • Uncovered self parking fee: GBP 10.00 per night
    • Nearby parking fee: GBP 4.00 per night (200 ft away)
    • Pet fee: GBP 15.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bridgwater Arts Centre 0.4 km / 0.3 mi
Admiral Blake Museum 0.5 km / 0.3 mi
Whitegates Dog Park 2.1 km / 1.3 mi
Enmore Park Golf Club 6.6 km / 4.1 mi
Walled Gardens of Cannington 6.8 km / 4.2 mi
Quantock Hills 8.5 km / 5.3 mi
Oatley Vineyard 9.4 km / 5.9 mi
WWT Steart Marshes 9.4 km / 5.9 mi
Fyne Court 12 km / 7.4 mi
Coleridge Cottage 13.3 km / 8.3 mi
Berrow Sands 13.8 km / 8.6 mi
Hestercombe Gardens 14.7 km / 9.1 mi
Woodlands Castle 14.8 km / 9.2 mi
Rich's Farmhouse Cider 16.1 km / 10 mi
Devil's Hole 16.3 km / 10.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 119
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
Show 22 more facilities & services
  • Bellboy service
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Photocopier
  • FaxExtra charge
  • Sauna
  • Hot tub
  • Massage
  • Green Key (FEE)
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Mercure Bridgwater Hotel

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 11 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable6 photos

    Mercure Bridgwater Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Toiletries
    • Electric Kettle: 1
    • Housekeeping
    • Fan
    • Bathroom: 1
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Fridge
    • TV
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 9 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable7 photos

    Mercure Bridgwater Hotel

    DOUBLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONY • 1 Bedroom • 10 m²DBL.BL-SU
    DOUBLE SUPERIOR WITH BALCONYPhoto unavailable7 photos

    Mercure Bridgwater Hotel

    DOUBLE SUPERIOR WITH BALCONY

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 11 m²TWN.SU-1

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 11 m²TWN.SU
    TWIN SUPERIORPhoto unavailable6 photos

    Mercure Bridgwater Hotel

    TWIN SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-2

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 25 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable6 photos

    Mercure Bridgwater Hotel

    DOUBLE PREMIUM

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Safe
    • Housekeeping
    • Electric Kettle: 1
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Fan
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Fridge
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mercure Bridgwater Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Bridgwater Hotel

8.6
Excellent
474 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
7.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
James
Nice hotel with helpful staff.
Friends_and_family Family
8/10
Excellent
09 Jul 2026
CAROLINE
A relatively new hotel with very comfortable room and bathroom. AC provision especially great during heat waves. The restaurant is excellent and the food is beautifully cooked and presented. Staff very pleasant and helpful.
Area around the hotel is a bit rundown but with a car there are plenty of lovely places to visit in Somerset and Devon.
Would recommend staying at this hotel.
Self
10/10
Exceptional
02 Jul 2026
Olufolajuwon
Very pleasant staff at reception. Clean room and good amenities. Enjoyable short town/city stay
Self
8/10
Excellent
27 Jun 2026
Sara
Booked due to heatwave & they had air-conditioning & pet friendly

The hotel was modern & room was ok, smaller than we are used to, but ok for a night or 2

Location is central, but Bridgewater itself doesn't really have a lot to do. Good if you are visiting family or friends, or for business
Partner
10/10
Exceptional
07 Jun 2026
Ned
Very clean room, good space and very comfortable.
10/10
Exceptional
07 Jun 2026
Ionut
I recommended 100%, nice rooms , helpful staff..!
Partner
10/10
Exceptional
25 May 2026
Dhammika
Clean room, friendly staff
Friends
8/10
Excellent
10 May 2026
Diane
Nice clean room. Was a nice surprise to be honest. Because I’ve had some bad ones.
8/10
Excellent
06 May 2026
Kevin
a
Self
8/10
Excellent
03 May 2026
Egmar
It was very satisfying.
Self
10/10
Exceptional
19 Apr 2026
Pheobe
Only thing that could be helpful is instructions on how to use the heating next to it. Brilliant place to stay:
Partner
10/10
Exceptional
01 Mar 2026
ian
As always a great stay. We have stayed multiple times. Good food. Great service
Partner
6/10
Pleasant
25 Jan 2026
roye
Road very noisy
Room not the cleanest
10/10
Exceptional
11 Jan 2026
Tiffany
The room was a little small
But the staff more than made up for it, lovely stay would stay again this time in a room with a tub!
Friends_and_family Friends
10/10
Exceptional
10 Jan 2026
Lacey
It was a beautiful stay, the room was clean and modern and the shower was great. The food both room service and breakfast were fresh and delicious!
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Keith
Very helpful!!!
4/10
Poor
14 Dec 2025
Jamie
i booked a room yesterday to treat my wife we checked in i booked a table for 5pm as i had an event to go to at 7pm we got there at 5 pm we placed our order we waited 15 mins no drink so we chased it up after we sat another 15 mins the staff didn't even know wat we ordered do we sorted that then we waited a futher half hour by then we had enough and we had to go to our event so we didnt even get a meal i planed before our night out since the last time i came here your service has got terrible u got staff stood around talking not a care in a world while we sat patient customers that didn't even get served. when we were waiting for around 20 minutes, the came to us and said can i confirm your order, he read the order and it was missing my wife's meal. he said he would sort this. whilst waiting could see the steak i had ordered on the pass. this then sat there until we decided to leave after 50 minutes of waiting, bearing in mind we were the only people in there for the first 10 minutes. when telling the gent we had to leave as we needed to get ready, he then told us it was the restaurant manager who had messed our order up. considering the restaurant was empty we did not expect this and even more so when you can see the kitchen staff stood around drinking tea and chatting.
Leisure Family
10/10
Exceptional
13 Dec 2025
Angus
Location.
Friends_and_family Family
6/10
Pleasant
13 Dec 2025
Gemma
We were given a room at first which had not been cleaned from the previous guest, we were then given a different room which smelt of body odour and food so we asked for a different room. The 3rd room we had was ok apart from the body hairs in the shower. Reception staff were fantastic though!
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Jo
Exceptionally professional staff, spotless rooms, delicious breakfast & very quiet. Comfortable beds too
Leisure Partner
8/10
Excellent
18 Nov 2025
Amy
Very convenient for town. Very friendly and helpful staff
Partner
4/10
Poor
17 Nov 2025
MISS J
Staff meh. Room the bed was extremely uncomfortable n room was small. The price for breakfast n for food there is a complete rip off
Self
10/10
Exceptional
19 Oct 2025
Martin

Great hotel , terrible town

Nice room , very clean and modern , good location although Bridgwater in unfortunately not a very nice town
Partner
6/10
Pleasant
19 Oct 2025
Katherine
The room and staff were excellent however the dining experience wasnt so good, we were told tthat we coukd get room service as the retaurant was too busy and the cooked breakfast in the morning was cold, when we mentiomed it they took out plates and microwaved it for a minute
Leisure Partner
8/10
Excellent
02 Oct 2025
Julia
The property was fabulous had a problem with the balcony for not opening. The rubber seal was loose and got in the way.
Partner
8/10
Excellent
19 Sep 2025
Helen

All in all a very pleasant stay.

A nice hotel, check in easy, and a nice room. I didn’t sleep well as the pillows were too hard, but the bathroom and shower was excellent.
Restaurant food was good in the evening, but disappointing at breakfast as the cooked food was just warm, not hot, but tasty nonetheless.
Good service with professional friendly staff. I would stay here again.
Partner
6/10
Pleasant
07 Sep 2025
Patrick

Weekender

Room was OK but not spotless some debris in corners and stain on pillow. Stayed 2 nights but room was not serviced during that time. Shower hand held part was poor hardly no flow but soaker head OK.
Partner
8/10
Excellent
01 Sep 2025
Mary
Lovely, modern hotel with excellent amenities. Didn't eat at this hotel, so can't comment on that. Had a good night's sleep in a comfy bed (Ear plugs are a must, if you get given a room on the same side as the busy road).

Parking is charged at £10 per night, and it's limited. However, if you go to the carpark across the road, it's free on certain days/ much cheaper than the hotels parking!! Although, I didn't feel my van was safe at all in either carpark.

Outside area around the hotel is a huge let down, and I wouldn't advise anyone to go out alone. It's surrounded by derelict buildings and is extremely rough.
This lets the hotel down massively and for this reason alone, I wouldn't return.
Leisure Partner
4/10
Poor
31 Aug 2025
Jason
The hotel has been built in a run down area with a failing town on its doorstep, this creeps into the building itself with undesirable characters drinking at the bar etc..
Upon entering our room we were immediately hit with a smell of what i can only describe as stagnant flatulence!
To make it worse the bathroom stunk of rotten egg obviously bad drainage.
So we opened our balcony door to air the room and was greated with the smell of someone nearby smoking cannabis, this combined with the sound of sirens just made the whole evening worse.
The were hairs in our bed and around the toilet.
The bed was like concrete.
We slept on top of the quilt with our own blanket.
Initially we'd booked for 2 nights but 1 was more than enough!
We left sharply early in the morning and will not be returning to Bridgewater anytime soon!
No refund given.
I would like to add that the staff were very pleasant.
Leisure Partner
10/10
Exceptional
21 Aug 2025
Lorna
Lovely stay
Leisure Friends
6/10
Pleasant
17 Aug 2025
Teri
Unfortunately we were unable to dine in the evening in the hotel as we were told short staff and kitchen was not taking any more orders, although dinning room was not full.
Also we were told the room Service was not available, but we could go out the hotel for something to eat, aftef a 2 hour drive we just wanted to rest.
Room perfect, shower amazing also very clean. Breakfast service brillant and attentive. Coffee machine had broken down.
All in all an okay stay, just requires tweaking for food if required as in your menu for room service states upto 10.00pm, for us this was not an option.
Thank you for good service from reception and breakfast waitress.
Road closure did not help either.

Kind Regards
Teri Tilbury.
Business_and_leisure Family
8/10
Excellent
13 Aug 2025
Richard

Great stop off point

Convenient and clean.
Partner
10/10
Exceptional
02 Aug 2025
Leighton
An excellent hotel in a great central location in the heart of Bridgwater town centre.
Leisure Partner
10/10
Exceptional
02 Aug 2025
Susan
It had all we needed, very happy
Leisure Partner
8/10
Excellent
20 Jul 2025
Jacky
Perfect for an overnight stay but not an inviting surrounding area
Business Friends
4/10
Poor
15 Jun 2025
Jonathan

Not at all dog friendly!

We chose the hotel because the Hotels.com filter said the hotel was dog friendly. The hotel was not dog friendly at all. On arrival I was given an A4 sheet of paper with the rules for the dog, not exactly the warm welcome we were expecting. Unfortunately dogs are allowed on reception and the bedroom but that is all so we couldn’t eat in the bar area as dogs aren’t allowed. Also dogs are not allowed to be left in the room alone so adults can’t eat in the bar either. Also on booking the lovely lady called Jasmine said she would give us a room next to the fire exit which she did (Jasmine is credit to the team), unfortunately the restaurant manager saw me using the fire exit and said that I wasn’t allowed to do that again, another example of not such a dog friendly hotel. Definitely would not stay again as the hotel is in a very undesirable area. The two bar staff we met were friendly as was Jasmine on reception when we checked out.
Partner
10/10
Exceptional
08 Jun 2025
Susan
Room was excellent very pleasant stay.
Leisure Partner
10/10
Exceptional
01 Jun 2025
Ian
The reception staff were excellent and went above and beyond. The restaurant was super busy (think there was a coach trip) but the service staff took it in their stride and a credit to the whole stay
Partner
8/10
Excellent
30 May 2025
Mel
Good
Partner
10/10
Exceptional
23 May 2025
Brett

Excellent

Really good lovely rooms very friendly staff thank you for a great stay
6/10
Pleasant
20 May 2025
Nancy

Ok place

Ok place
Business
10/10
Exceptional
12 Apr 2025
thomas
Was a nice stay
Business Self
2/10
Poor
06 Apr 2025
Colin
We checked in he got charged for He noticed this and asked for a refund at check out and they practically laughed at him and said it wasn’t there problem and refused to refund his money. Blatant theft in my eyes.
If this is the way this company acts when they have made an error, I/my group will never stay with this hotel chain again.
Shocking!
Leisure
8/10
Excellent
02 Feb 2025
Kerry
Great breakfast and bar service, There was a flashing light on fire alarm in the ceiling above the bed, this could do with changing. The moving wrap around advert in the bar and restaurant isn’t nice at all and ruins the environment. The staff were lovely and it wasn’t clear that the parking would be an additional cost.
Leisure Partner
4/10
Poor
26 Jan 2025
Michaela
..... all was ok...but dissapointed with the receptionist...
Business Partner
8/10
Excellent
13 Jan 2025
Verified traveler

Great hotel. Heating lets it down.

Lovely modern hotel but the restaurant bar, reception was like a furnace and the bedrooms freezing until about 3 in the morning when they also turned into a furnace!
Business
6/10
Pleasant
27 Dec 2024
Verified traveler

Great if you can look past cleanlines and noise

Nice looking hotel and the staff is lovely. Unfortunately my room and bathroom were dirty with the clumps of hair everywhere. Shower wall so dirty it felt slimmy...
Stayed at the top floor and every time the truck went past the whole hotel was shaking. No soundproofing either from the road or the rooms next door
Business
8/10
Excellent
10 Dec 2024
Gillian
A lovely hotel, nice big room with comfy bed.
This is definitely not a dog friendly hotel, we had hoped to have a drink in the bar after the stressful weekend we'd had but no. Dogs are not allowed in the restaurant which I fully understand but they are not allowed in any area in the bar. So basically you walk through reception and go straight to the room with your dog. This is not dog friendly at all and you even have to pay £15 a night for this. Honestly if you have a dog don't bother going there, there's lots of other hotels around that do allow dogs in the bar.
Leisure Pet
8/10
Excellent
10 Dec 2024
Barrie

Bridgwater stay over

We both had a good stay at the hotel. However, a parking charge of £10 on top of the room fee made it an expensive night away. The room was clean, functional & there were tea/coffee available and a fridge which was useful. Overall, we shall consider staying here again.
Partner
10/10
Exceptional
08 Dec 2024
Stuart
Excellent stay
Business_and_leisure Self
8/10
Excellent
03 Dec 2024
Lorena

Stop over

Hotel was clean, the room was large, bathroom fully refurbished and very well decorated, big shower and plenty of toiletries. The bed was probably the comfiest bed I have ever slept on. Pillows amazing! We only stayed here as we were passing in the middle of a storm. I would recommend this hotel.
Partner
10/10
Exceptional
10 Nov 2024
Paul
The hotel was value for money the rooms were nice and the service was welcoming we would consider stopping again at this hotel.
Leisure Partner
10/10
Exceptional
06 Nov 2024
Abigail
Great room service
10/10
Exceptional
22 Oct 2024
Adam

Great

Great room and room service
Partner
10/10
Exceptional
07 Oct 2024
Christine
The problem of inconvenience is due to very extensive roadworks - replacing city sewers/ water pipes so the road system surrounding the hotel and parking is dug up and chaotic because of road closures and entrance to hotel parking lot closure- not the hotel’s fault but it is a major and ongoing disruption
Business_and_leisure Self
8/10
Excellent
05 Oct 2024
Mags

Breakfast let down

5 mins walk from the train station and easy to find. Take aways and shops close by. My only complaint is breakfast. For an extra £30 per couple we weren't greeted on or seated, two staff were too busy stood at their station on their mobile phones, the food was not hot enough and the fried eggs were not cooked fresh to order. Not up to standard for the price.
Friends_and_family Friends
4/10
Poor
08 Sep 2024
Greg
The room was decent, but unfortunately, it was quite noisy due to traffic from the road. At the bar, I ordered a beer, and the bartender initially served it in a used, dirty glass that he had taken from the dirty dish basket. I was shocked by this behavior, but it seemed like a normal routine to the bartender. When I questioned it, he offered me a ‘clean’ glass.
Business Family
4/10
Poor
29 Aug 2024
hudson
Room was not clean
Leisure Self
8/10
Excellent
25 Aug 2024
Margaret
Lovely hotel. Friendly staff. However, the breakfast was a big let down. Took ages to replenish hot food. The coffee machine was very inadequate. One machine which took an age to dispense, hence large queues and food going cold.
Leisure Partner
10/10
Exceptional
19 Aug 2024
Laura
Excellent stay as always. Thank you for making us feel so special and we can’t wait to come back again!
Leisure Partner
6/10
Pleasant
12 Aug 2024
Colin
Friendly staff really good service, place could do with a cleaning manager. Certain things like stained carpets on the level we stayed cob webs on ceiling, but overall enjoyed the stay. Car parking should be included.
Leisure Partner
8/10
Excellent
12 Aug 2024
Verified traveler

Oasis in run down area

Not a great start at reception but after that staff very helpful in regard of getting firmer pillows and the stay was comfortable and pleasant.
Some interesting touches for ecological impact such as refilled glass water bottles in fridge.
Good location for town restaurants and cafes and to visit attractions in locality.
Partner
8/10
Excellent
09 Aug 2024
Terry
v convenient and being able to park there was v good. Meal was fine. Thank you
Leisure Friends
10/10
Exceptional
05 Aug 2024
Viv

Late bar service available.

Very good standard hotel. The staff tasked with covering the latenight shift were outstanding....nothing was too much trouble....1st class 👌
Friends_and_family Friends
10/10
Exceptional
10 Jul 2024
mark
Great location for our beers. Friendly helpful staff
Leisure Partner
10/10
Exceptional
07 Jul 2024
Eric
Reasonably priced, very quiet, excellent friendly very helpful staff.
Leisure Family
10/10
Exceptional
06 Jul 2024
Rebecca

Super happy

Clean tidy excellent size family room in central location
Check in quick and easy lovely comfy bed and nice bathroom and peaceful sleep

Would stay again and happily recommend
Friends_and_family Family
6/10
Pleasant
24 Jun 2024
Alex
6 weeks prior to booking date I had asked to be placed in a twin room that was a high up as possible and away from the main road.

On my arrival they placed us on the very first floor in the junction next to the main road and the traffic lights. Basically resulting in no sleep.

After entering the room and finding they had ignored my wishes.I told them of the situation they said they would look at changing or upgrading the room but that it might not be a twin as no twins that I had requested were available. I received a call from the duty manager and it was clear that wouldn’t do anything to rectify the situation or offer anything in way of compensation for the poor service I had received.

Instead receiving an email to complain to. As it was a one night stay it seemed entirely pointless as by the time they would do anything it would be redundant as we were leaving at 8am

The gentleman who was working the breakfast shift in the restaurant how ever provided great service and an excellent demeanour. He went above an beyond for our requests in the morning and was for me the star of the hotel. He deserves recognition

Leisure Friends
8/10
Excellent
16 Jun 2024
Amanda
The hotel was clean and the rooms were really comfortable
Leisure Family
10/10
Exceptional
09 Jun 2024
Kevin

Perfect hotel.

Lovely hotel, staff were professional and polite. The room was faultless, with very comfortable beds and the shower was amazing. I definitely recommend to anyone.
8/10
Excellent
04 Jun 2024
yvonne
Everything was as you requested very welcoming and up-to-date with everything
Business_and_leisure Family
10/10
Exceptional
27 May 2024
Emma
The shower was brilliant and the bed was comfy
Leisure Family
10/10
Exceptional
26 May 2024
Andrew
The hotel and staff were excellent. Unfortunately, the Bridgwater town came across as grotty and run down.
Leisure Partner
4/10
Poor
26 May 2024
Stephen

Fell short of most expectations

Messy checkin, room was terrible (overlooking busy road and beside elevator), was advised to pay to move… paid and then refunded due to their technical issue and waiting for a half hour to see if they had a decent room. moved to a higher floor room still overlooking road and just as close to the elevator…
Wifi is decent, food in the franchised restaurant was ok, room service not good.
Building randomly shook regularly, not sure if it was regular trucks going by the main road or what but it was not a quality feel…
Business
10/10
Exceptional
13 May 2024
Nigel

Great hotel

Super clean and friendly hotel.
Great location for what we needed
My only nibble was breakfast was very expensive although it was very nice
Friends_and_family Family
6/10
Pleasant
11 May 2024
John
Good general ambiance
Leisure Family
10/10
Exceptional
29 Apr 2024
Helen

Town break

The room was cosy and clean also modern . Great
Partner
10/10
Exceptional
28 Apr 2024
Eva

Excellent hotel fantastic value

Couldn’t fault this hotel staff are always very friendly always enjoy my stay here !
Self
10/10
Exceptional
14 Apr 2024
paul
Great stay with friends, lovely hotel.
Really good food in the restaurant and staff were friendly.
Room was clean, great shower!!!.
Would recommended.
Leisure Partner
10/10
Exceptional
08 Apr 2024
Johanne
A really lovely stay was had and the staff and service were very good
Leisure Partner
10/10
Exceptional
07 Apr 2024
Darren
The hotel is very well maintained. The room was lovely and big and clean. Kettle with coffee and tea. Iron with iron board and hairdryer all working. Beds was lovely. Lights in the room seem to be all on or nothing hard to do low light or just leave bathroom light on. We had breakfast as a extra was really happy with breakfast all staff was very friendly and helpful
Friends_and_family Friends
10/10
Exceptional
31 Mar 2024
Stephen

A lovely stay

A really nice stay everyone was very friendly a lovely stay
Friends_and_family Family
8/10
Excellent
31 Mar 2024
Russell

Bed uncomfortable

All good just the bed was uncomfortable, I would say not quite sleeping on the floor
Partner
10/10
Exceptional
11 Mar 2024
Robert
Very nice room & comfortable bed
8/10
Excellent
18 Feb 2024
Kane
Excellent service all the staff were very friendly and helpful
Leisure Family_with_children
10/10
Exceptional
02 Jan 2024
Verified traveler
Very good, albeit only a 1 night. Will definitely use this hotel again in view of our overall satisfaction in every aspect and excellent location.
Friends_and_family Family
6/10
Pleasant
11 Dec 2023
Carola
The hotel itself is pleasant enough. My room looked fine until I looked closely. The sink hadn’t been cleaned properly - you could see where the last person had spat out their toothpaste! , The shower glass still had soap on it and one of the mugs was dirty. I had to clean the mugs before I could use them. The cooked breakfast was too dried out but that’s because the hotel was very quiet and I imagine the breakfast items stayed on the servery for quite a while. I had room service and my meal was quick and very good.
Leisure Self
6/10
Pleasant
08 Dec 2023
michael
All good
Business Self
8/10
Excellent
03 Dec 2023
Martin
We stayed there for 1 night for our works Christmas party 2 December never been there before Excellent hotel very clean and tidy you can see why it's got a 5 star rating
Staff was brilliant very helpful very professional
The bar area very nice really looks stunning
And the food at breakfast very nice as well
Would definitely stay here again
Leisure Partner
10/10
Exceptional
02 Dec 2023
Peter
Good location ,nice friendly staff ,room was also nice and fresh.
Partner
4/10
Poor
23 Oct 2023
Joshua
The bed smelt damp which was unsettling
Business
10/10
Exceptional
25 Sep 2023
Robert
Clean and comfortable. Excellent bathroom.
Leisure Self
8/10
Excellent
19 Sep 2023
Neale
The Hotel was fine - as expected.
Receptionist forgot to tell me that I needed to use my key card to use the lift and couldn't work out why the lift wasn't arriving (plus only one of the two lifts was working).
Overnight - several youths had a pitched fight in Church Lane with general disorder (kicking doors etc...)
Woken up very early to a 'Warning this vehicle is reversing' noise from somewhere outside and opposite before the sound of a bottle bank being emptied ... crashing bottles/breaking glass etc
Leisure Self
8/10
Excellent
16 Sep 2023
Anne
A night stop over on way home very good
Leisure Partner
8/10
Excellent
11 Sep 2023
Alex

Clean, smart and well located

A smart, clean hotel, situated a short walk from the town centre. Friendly staff and a quick check in. The room was very clean and comfortable and quiet.

I didn’t sample the food whilst there so cannot comment on that. Overall a good value stay.
Partner
10/10
Exceptional
09 Sep 2023
Anne
The hotel was very good and staff great just one blip with breakfast but sorted out quickly very happy with the way they treated the dog
Partner
8/10
Excellent
29 Aug 2023
Lori
Deeply grateful for my 2 night stay while waiting on my bag to be found by the airlines.
The room service was perfect. Most staff were wonderful to deal with. There was an issue with lack of food items in the dining room the 2nd night, however, the dining staff compensated for that. All in all, much needed place to be. They are also willing to help me with collecting my bag when it is finally found. Above and beyond! Thanks so very much!
Business_and_leisure Partner
10/10
Exceptional
24 Aug 2023
John

Stop off visit.

Another return stay at this hotel to break up our long journey home. Room very comfortable and clean. Had a meal in the restaurant which was very nice.
Partner
10/10
Exceptional
03 Aug 2023
Ian
Very good hotel but in a run down area with limited parking. It looks like there will be a future regeneration scheme around the hotel which should improve things.
Leisure Partner
10/10
Exceptional
03 Aug 2023
Kevin

Stop over on way to Cornwall

Stop over stay . Receptionist was very welcoming . Everywhere was clean . Downside couldn't use the bar as we were traveling with our dog and dogs weren't allowed in that area. Room was very spacious and clean . Very good shower. Had electric car chargers in car park but they are very expensive
Partner

Location & surroundings

Mercure Bridgwater Hotel
Eastover, 56-66, Bridgwater, United Kingdom

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Mercure Bridgwater Hotel

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