Name: Days Inn By Wyndham Sedgemoor M5
Address: M5 Northbound Junc 22 21, Sedgemoor, BS24 0JL, GB

6/10

Pleasant

29 Jul 2026

Kelly

Clean room slightly smell but slept well and friendly staff, ideal for just getting head down for sleep, didn't recall being told about £5 parking fee. But all good

10/10

Exceptional

22 Jul 2026

karen

Good night sleep, as room was clean and spacious. Would recommend

2/10

Poor

19 Jul 2026

DENISE

This hotel is tired and desperately needs decorating. Paint off every wall, dresser marked, rusty light shades, fecal on bathroom door handle, live ants on the windowsill and corridor carpets dirty.

Also I wasn't impressed with the £5 parking charge. Apparently if I'd booked through the hotel direct there wouldn't have been a charge!

Partner

6/10

Pleasant

18 Jul 2026

Michael

Caution needed- not the same quality of single bed as previous time
Unfortunately disturbed night due to faulty fire alarm

Friends_and_family Family

4/10

Poor

18 Jul 2026

Rachel

There were spots of blood on the bathroom floor. I would not stay during a heat wave. We ended up leaving because the room was boiling hot, and whilst there was a fan, it just wafted warm air around, you couldn't open the windows because it had a safety link on it. The receptionist was lovely but she couldn't get hold of any managers and whilst she offered us a room on the other side of the hotel, it wasn't much cooler and didn'thave the extra bed we needed. We'd had book 2 rooms for 2 couokes and we all left.

8/10

Excellent

04 Jul 2026

Michael

Excellent location and value

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

David

Love this place
Nice clean room, bath and shower. Bathroom clean
Tea and coffees, good TV with extra channels
Free wifi
Staff are so helpful and pleasant here, always willing to help and have a chat
Been lots of times and will be returning this year

Partner

2/10

Poor

21 Jun 2026

Lisa

We stayed here for one night as a stopover on our journey home and unfortunately had a very disappointing experience.
The room we were given was extremely outdated and was a disabled-access room, which was not what we had booked. To make matters worse, it was the first room by the main entrance, so throughout the night we constantly heard the front door opening and closing. Directly outside our window was a designated smoking area with seating, meaning we could hear conversations and noise from guests late into the evening.
We had hoped for a restful night's sleep before continuing our journey, but instead we left feeling more tired than when we arrived. The location of the room made it almost impossible to get a good night's rest.
When booking, I added the details of our small dog and no additional charge was shown, so I was surprised to be asked to pay an extra £20 on arrival. We were also charged £5 for parking. Frankly, our dog was cleaner than the room itself.
Overall, the experience was very poor. Between the outdated room, unexpected extra charges, and lack of sleep due to noise, we would not choose to stay here again. I cannot recommend this hotel based on our experience.

Partner

10/10

Exceptional

16 Jun 2026

Jane

We booked about an hour before we were due to arrive and everything was excellent with our room. Considering the price the rooms are set up with anything you might need (even including a bottle opener!) We were welcomed by very helpful staff.

Family

10/10

Exceptional

01 Jun 2026

karen

Helpful staff clean room near services picnic tables outside room. Parking good was five pounds

Partner

8/10

Excellent

21 May 2026

Denise

It was ok for an overnight stay, reception staff very pleasant, helpful and friendly, the property could do with a bit of a facelift and modernising, but overall it was good.

Self

8/10

Excellent

20 May 2026

LEE

low cost stay for near Weston area

Self

10/10

Exceptional

17 May 2026

Mifftahul

Clean and clear

10/10

Exceptional

17 May 2026

Catherine

Clean room and very comfortable bed .
Staff were very helpful
Look for small print when booking to get free parking

Self

6/10

Pleasant

07 May 2026

Donna

Basic stop off ok for the price .

Friends_and_family Family

10/10

Exceptional

05 May 2026

Kirsty

Staff was lovely and helpful. Requests was given of ground floor rooms and next to each other - literally only down side was that we had no cots set up in our room when we arrived late- but was not a problem for the lovley staff and was sorted within mins with no issues would stay again if In The area.

Family_with_children

10/10

Exceptional

04 May 2026

Gina

Parking was safe and easy but it should be for free for the guests anyhow!
Otherwise was a very pleasent stay at your hotel. Many thanks!

Partner

6/10

Pleasant

27 Apr 2026

Jacqueline

Parking seemed safe

Partner

6/10

Pleasant

22 Apr 2026

James

It was ok for a cheap few hours sleep after travelling, was a little annoyed that the shower gel had run out and hadn't been topped up prior to my arrival but I just used the hand-wash that was likely the same anyway!

Check in was simple at 2.30am and I was gone by 8am.

Self

2/10

Poor

20 Apr 2026

Andrew

They charged me £5 to park and stated very openly that this was to recover the commission they had to pay to Hotels.com for the booking. I said I wouldn't have known they existed without the site and so it was revenue earned not commission lost - but no.

Damaged shower was not good - couldn't control the 'fixed' shower head. Worst was breakfast. It is £10 for breakfast - turns out they dont do breakfast. They give you a voucher and you have to go over to the motorway services for it - and your £10 gives you a set plate and drink. I didn't want a cooked breakfast but couldn't have cereal or toast or fruit or yogurt - it was the plate of set food or leave empty (no refunds allowed).

Really poor place, will certainly not be back.

Self

6/10

Pleasant

14 Apr 2026

Rachel

It was clean

Self

6/10

Pleasant

01 Apr 2026

Russ

The staff were top notch, the room was clean but the carpets were very stained. All things being equal we were out late and left early. And slept well. Don’t run low on fuel there, the gas station close to it is 30 cents more a gallon than driving 2 miles towards the closest town.

Partner

10/10

Exceptional

27 Mar 2026

Mark

Breakfast was OK, but nothing special

10/10

Exceptional

14 Mar 2026

Rohit

Good

6/10

Pleasant

24 Feb 2026

F

The room was comfortable. However, it did not look as though the carpets had been vacuumed in a long time and the bath looked dirty.

Self

10/10

Exceptional

23 Feb 2026

Louise

Clean room friendly staff all in all nice stay

Partner

10/10

Exceptional

22 Feb 2026

Helen

Absolutely amazing no fault at all will be definitely staying again and as we both have disabilities our room was very close.
And next time we can get free parking and hopefully close as we had to park otherend but we didnt know about the free Parking
Keith was a nice Gent

Friends

10/10

Exceptional

22 Feb 2026

Rebecca

Perfect for a stay over before going to Bristol airport.
Friendly staff.

Friends_and_family Family

6/10

Pleasant

22 Feb 2026

Ciara

Easy check in, polite staff, room basic but hallway smelt of sewage, not pleasant but thankfully arrived in the evening and left in the early hours for flight…..sadly would not return….or recommend

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Andrew

Good stay comfy bed staff were friendly and helpful

Leisure Partner

2/10

Poor

16 Feb 2026

Sandy

The room was unfit for 4 people, one bed was like a mattress on the floor which with the rooms allowing dogs is definitely unsafe as my children have asthma and pet hair can upset their asthma, the room only had 1 towel and 2 cups for a booking of four people. And lots of other things that we've had to complain about and waiting for a reply from hotel manager.

Friends_and_family Family

8/10

Excellent

15 Feb 2026

THOMAS

the satff were really gelpful, especially when our infant threw up about 1am and we needed new sheets

Leisure Family_with_children

6/10

Pleasant

14 Feb 2026

gary

Bookedcbreakfast did not get it hardly any tv channels had to psy more for room from what they told me

Leisure Family

10/10

Exceptional

14 Feb 2026

Gayna

The reception staff were very polite and helpful, the bedroom was well decorated the bed was very comfortable and the bathroom was spotless.

Partner

8/10

Excellent

12 Feb 2026

David

Yes all was good.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Susan

Room was good, clean and amenities good, staff were excellent we missed the facilities for food over in the drop in place they were not good at all.

8/10

Excellent

05 Jan 2026

Claire

Value for money. Bed comfortable enough, clean bathroom and nice hot shower. Quiet despite location. Staff also friendly.

Leisure Self

10/10

Exceptional

24 Dec 2025

Lyne

Perfect as always, even given a quiet room as we had an early flight

Partner

10/10

Exceptional

12 Dec 2025

Muhammad

Cleaned room

8/10

Excellent

09 Dec 2025

Peter

Warm welcome, nice room on ground floor, spotlessly clean, excellent local information leading to fantastic evening at a local carvery, good nights sleep, breakfast and a charging point for the car on your doorstep . . . What’s not to love?

Business

10/10

Exceptional

22 Nov 2025

Sarah

The staff went above and beyond for me thank you so much

Leisure Family

10/10

Exceptional

16 Nov 2025

Robert

Great staff. Good value for money. Convenient for my trip.

Business

10/10

Exceptional

14 Nov 2025

Laura

Staff very friendly - you have to pay for parking however the room is very quiet once inside and there is a service road whcih staff advised to use - which was very useful

Partner

6/10

Pleasant

11 Nov 2025

Chloe

As expected

10/10

Exceptional

11 Nov 2025

Christopher

Room was spotless and staff very friendly

6/10

Pleasant

10 Nov 2025

Lynda

The room was naff, in need of update. Breakfast which i paid extra, was good .

Leisure Partner

10/10

Exceptional

08 Nov 2025

Bernard

Clean room and helpful receptionist

8/10

Excellent

07 Nov 2025

Tim

Clean room

Leisure Partner

6/10

Pleasant

05 Nov 2025

Cath

Staff were lovely. One way system meant i couldnt get there after going to the swrvices. £5 car parking fee.

Self

6/10

Pleasant

01 Nov 2025

Gary

Not one of the best ones I’ve stayed at oh that’s a pay additional £5 pounds parking just not the cleanse I wouldn’t stay here again

6/10

Pleasant

31 Oct 2025

Ian

The motel was clean and the bed comfortable. Staff polite and pleasant. My only observation is location and services. Booked this heading south for an overnight layover, not realising it's on the Northbound side. So morning drive back up to Junction 21 to do a U-turn (12 mile round trip) also arrived just before 9 pm and all the food providers in the services were closed or closing and had to grab a sandwich.

Partner

6/10

Pleasant

29 Oct 2025

Niel

A tired and well used hotel, very functional and staff were great!

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Julia Titus

Comofortable sleep but i.am allergic to cats and dogs. I should have read the signs. Othewise all good

10/10

Exceptional

14 Oct 2025

Meg

We arrived late and left early so didn’t get to experience breakfast or much of the outside but all staff we dealt with were very friendly and helpful, beds were very comfortable and room was perfect for our quick stop over.

Leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Carol

Really enjoyed my stay. The staff were so helpful and polite. The room was clean and well equipped and the bed has to be one of the most comfortable beds I’ve ever slept in. Would definitely stay again.

Leisure Self

10/10

Exceptional

14 Oct 2025

Ian

Room was great as were the facilities. Shower was excellent. Very pleased.

Leisure

6/10

Pleasant

13 Oct 2025

Mudassar

Parking should be free

Business Self

10/10

Exceptional

12 Oct 2025

Susan

Clean room and welcoming staff

Self

8/10

Excellent

11 Oct 2025

Paula

Really friendly and welcoming reception staff which is a rare find these days! We felt the accommodation was good value for money

Leisure Partner

4/10

Poor

07 Oct 2025

Christopher

Pay for parking

Have to pay extra for parking. Would have expected that to have been included.

Self

8/10

Excellent

03 Oct 2025

rajana

Good

Leisure Friends

6/10

Pleasant

02 Oct 2025

Gary

It is what it is, cheap n

8/10

Excellent

01 Oct 2025

Santhosh kumar

Overall stay is good

Self

10/10

Exceptional

27 Sep 2025

Michael

Yes

Business

2/10

Poor

22 Sep 2025

William

Bath was grubby. Charged £5 for parking on arrival. Power cut in the morning, no staff bothered to let us know what was going on

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Mark

Overall good, not excelling in any particular area, but good value for money.

2/10

Poor

15 Sep 2025

Robert

Booked through Expedia. Hotel desk stated that my Amex card payment had been declined.
Had to pay again.
Now arguing over refund.
Not impressed with either Expedia or Days Inn.

Business_and_leisure Self

6/10

Pleasant

15 Sep 2025

Stephen

Hit but excessive extra charges

Paying £40 extras for dogs is over the top. Also had to add £10 for parking too!
Bed was squeaky and mattress was limp. Otherwise a reasonable stay.

Partner

10/10

Exceptional

14 Sep 2025

Tiene

Lovely property that was fit for purpose. The staff were wonderful and the little touches such as the colouring pencils and cartoon characters for kids to colour and then paste on the reception wall was great. My daughter enjoyed that.

8/10

Excellent

13 Sep 2025

Robert

Non

4/10

Poor

12 Sep 2025

Frank

Tired looking decor. Walls not clean. Wall lamps rusting. Table not clean. Broken tiles in bathroom. When we were getting ready to leave in the morning a group of staff were directly outside our room constantly using foul language. Bed was not comfortable, worst sleep in a long time needs new mattresses.

Leisure Partner

8/10

Excellent

07 Sep 2025

Jacqueline

Helpful staff and room large and comfortable. Only issue was breakfast served in services and was full english only, no lighter continental option. Was not aware of this beforehand.

Partner

2/10

Poor

05 Sep 2025

Gregory

J&G Days Inn review

There was hidden costs through yourselves which we only found out about when we arrived at the hotel. This was an extra £25 for pet costs and car parking which wasn’t made clear at all when we booked otherwise we would have no doubt gone elsewhere to stay. We were not happy regarding this and wouldn’t stay here again due to this reason.

Partner

6/10

Pleasant

05 Sep 2025

Keith

I have been using this hotel for several years and have always found it satisfactory for parking, cleanliness and comfort. However on this stay I was disappointed to be charged for parking where before it was free, I also noted the prices have become more expensive and not offering the same value for money that I have previously experienced. I will have to consider whether to use it next time I am in the area.

Leisure Partner

6/10

Pleasant

03 Sep 2025

Kevin

Good motorway stop

Good motel off the M5. Not much interesting to do or healthy to eat nearby. A real motorway one-nighter. Decor a vit tired bit clean and comfortable.

Partner

8/10

Excellent

29 Aug 2025

Kamil

Hotel is just off the M5 very convenient for a stop room was large clean and quiet. Motorway cafe across the car park for any needs ,Hotel sold snacks.

10/10

Exceptional

29 Aug 2025

Pooja

The staff were extremely friendly and helpful.

8/10

Excellent

20 Aug 2025

Jayne

Property and room were clean. Staff friendly and helpful.

8/10

Excellent

16 Aug 2025

Sophie

Great stay no problems annoying had ti pay for parking but staff very helpful

Leisure Family_with_children

2/10

Poor

16 Aug 2025

Bobby

Very hot

6/10

Pleasant

03 Aug 2025

Kevin

Not as good as it used to be

£20 for the dog is extortion especially as the room carpet was well stained. The extra money must go to profit rather than cleaning. Never before have i been charged for car parking at a motorway services hotel until now. Another profiteering example

Partner

2/10

Poor

03 Aug 2025

Eduardo

We arrived at the hotel at Sedgmoor services only to be told there is a £5 per day booking charge for parking as we booked with Expedia. If I had booked direct with hotel it was free. Stayed 2 nights and slept neither. We stayed in Room 2, avoid if you want a quiet night. Guests outside window smoking and drinking until just after midnight on both nights shouting and laughing loudly. Faeces stain on carpet. No toilet roll on arrival. Hotel needs money spending on it to freshen it up and the carpet either needs replacing or a deep clean, disgusting. I originally thought it was similar to a Travelodge but how wrong was I. The usual privileged few in a Range Rover parking in a disabled bay and not displaying a badge. No mention by staff to said privileged Range Rover driver to go and park in a non disabled space. Overall I will in future avoid staying at any Days Inn. My daughter stayed in the same hotel but on the first floor and she had soiled carpet in her room, absolutely disgusting. Smoking benches should be away from the building. Not nice being heckled by drunk men.

Leisure Family

6/10

Pleasant

29 Jul 2025

Stephen

.

10/10

Exceptional

28 Jul 2025

Monica

Lovely staff, decent room, only food place open was burger king which was a total rip off

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Kevin

Good location made my trip easier

10/10

Exceptional

17 Jul 2025

Laura

Perfect

Lovely for a quick overnight stay

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Simon

Great stay

Really friendly and helpful staff. Room a little tired but clean and tidy. Will be back if in the area.

Business

6/10

Pleasant

13 Jul 2025

Neil

Its the little things that make a stay

We stayed at the same hotel on two different nights as it was half way to our destination. On the first night there was no bed made up for our daughter, wall light not working and no towels in the room. So much so the front desk agent even laughed at how badly the housekeeping had got our room. We made the agent at the time aware of our issues. We returned three days later to stay in the same room with again no towels and wall lights not working, the single bed for our daughter was made up on this occasion. When customers make you aware of the issues you would expect them to be resolved especially checking how many guests are staying in the room and making simple things like towels available and customers not having to chase for them. Its these little things, especially with children, that can make or break a stay

Business

10/10

Exceptional

13 Jul 2025

Andrew

.

6/10

Pleasant

12 Jul 2025

Matthew

Tired and dated

The rooms and the hotel generally was quite dated and tired. The lock on our door was broken. The reception staff were lovely and gave us great information about our onward journey that saved us lots of time.

Partner

6/10

Pleasant

04 Jul 2025

Susan

Issue with toilet flushing continuously gushing water and lost sleep with continuous noise. Shower lever was very awkward to operate.

Partner

8/10

Excellent

26 Jun 2025

Caroline

Homeward bound

starting on my homeward journey after my trip so arrived in plenty time to have a good rest before the longest part of he journey on the following day

Self

8/10

Excellent

23 Jun 2025

Claire

Only stayed due to a late flight and not wanting to drive home tired. Didn’t know I had to pay for parking on arrival, wasn’t given breakfast vouchers (until the morning when a very helpful member of staff came on duty) and the mattress on the single bed was rock hard. Breakfast was really good. The signage is really poor for travelling southbound but again the member of staff helped with this.

Leisure Family

10/10

Exceptional

19 Jun 2025

Adam

Room was very hot. Didn't like having to pay parking fee.

Leisure Partner

8/10

Excellent

08 Jun 2025

Sherbanu

Lauren Phillips was the attendant or receptionist for the day at the desk and she was exceptionally wonderful with all her help. Went into the room looked for my childs toy where i explained it would be when i called to tell her we would return to collect the forgotten toy! She was not irritated or anything. So kind and helpful!

4/10

Poor

08 Jun 2025

Paul

I was told that as I didn't book direct I would have to pay for the car park.
Also the carpet was dirty with a brown stain in room 2.
We didn't get a good nights sleep due to the bed creaking with every movement. We didn't seem it worth complaining as it was only one night. We would have mentioned all this to reception staff but there was no one there at check out. We won't be returning.

Partner

6/10

Pleasant

03 Jun 2025

Toby

Bed was creaky and needed replacing, furniture tired, carpet stained.

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Ryan

convenient

Family_with_children

2/10

Poor

28 May 2025

Dwright

Place smelled and was dirty, beds were a cot and worn out smelled bad and room looked terrible so we did not stay! Was a waste of time

Leisure

6/10

Pleasant

19 May 2025

Lesley

As a wheelchair user, I am dependent on prhers for help andd the staff were brilliant. Unfortunately, my sleep was very much disturbed because my room (number 1) is at the bottom of the stairs and the door from reception banging, together with footsteps going up the stairs disturbed my sleep a lot. It was also very easy to hear every word uttered in that area. Sound proofing for that room is needed. Otherwise it's a good accessible room

Leisure Self