Livaway Suites- Missoula

10/10

Exceptional

03 Aug 2026

April

My son and I enjoyed everything except an odd odor in our room, may have been a pet room not sure. The people above us were very loud maybe running or a pet running.

Outside of those quick easy checkin and service. Would suggest possible early checkin if room is available.

8/10

Excellent

02 Aug 2026

Sarah

The kitchenette was nice. The air was super cold, if you like that. The only weird thing is the bathroom didn’t have an exhaust fan.

8/10

Excellent

02 Aug 2026

Ron

As advertised. Convenient place to stay, close to freeway and fast food.

10/10

Exceptional

02 Aug 2026

Robyn

Absolutely wonderful! Clean and spacious!!

10/10

Exceptional

02 Aug 2026

Teresa

Everything was clean and convenient.

10/10

Exceptional

01 Aug 2026

Heather

Room was very clean. Staff were very helpful

10/10

Exceptional

31 Jul 2026

Patrick

Property was very clean - front desk and cleaning staff were great!

6/10

Pleasant

31 Jul 2026

Jennifer

No hair dryer in the room. Had to call down for one in the morning and when I got it the \"High\" button was broken so I slowly dried my hair with the Low feature. There was No Coffee Maker in the room and theirs in lobby was out of order, but they have a full apt size Fridge, induction stovetop and microwave in room. No Phone in room to call front desk! And No literature to find local eats or entertainment.
We Needed more towels, three people and all long hair, we each need two towels.
There was a kitchenette area but told we had to go buy our own utensils and dishes & such. Next morning I opened the dishwasher and there WERE Dishes, Bowls, Cups and Utensils in there! That would have helped if they were put away after housekeeping cleaned the room before us so I could have brought our own food! NO BREAKFAST THERE! Parking lot was full so we had to park in lot next door. There were two men outside in back drinking a case of beer and looked to be homeless. I reported it to the front desk but they said they aren't able to do anything unless the people are harassing us. I still didn't feel safe. One man left. Other, shoeless and drunk talking to himself most of the night. No carpet in Room was nice. Hallways are so filled with LED lights they are not welcoming, just Blinding. Had to drive 15 mins to get supper. Nothing close by was open at 8pm. Only Fast food miles away. I love the controlled entry in Lobby, like an Apartment. Need a key card to enter.

2/10

Poor

29 Jul 2026

Duncan

Worst hotel stay I’ve had in decades. Went to check in and we had booked a room with two queen size beds. We were told that there were overbooking mistakes and the day only had rooms with a single king size bed. The desk attendant said that then just stared at us. I told her that was not acceptable. She finally came back and said well I could put you in two separate rooms and stared at me again and then finally said that she could do it at no extra charge. When we said OK to that, she then checked us in, but told us that she could only give us a single room key and then to get in and out of the other room we would have to contact the front desk. As skinny as I’ve seemed, it was the only solution that was being offered. We were staying for two nights and were concerned that we’d have issues getting back into the room and sure enough when we came back. There was no one at the front desk and we had to pound on the door to get someone to finally show up and of course it was someone different who didn’t know what was going on, but they eventually let us into the room and all of our stuff was gone as well as from the other room we had to go back and talk to them again and had to have a discussion and finally get our gear back and let back into our rooms. Then when I called to speak to the manager, I got put on hold and they never picked up the phone again. I can’t believe they even allow this place on this app.

2/10

Poor

27 Jul 2026

Devin

Room was extremely dirty, floor was so bad I had to go find a broom and mop it couldnt let my kids take thier shoes off. Bathroom and shower were disgusting dishes in the dishwasher, only two towels in the room and bedding smelt dirty as well. Was extremely bummed because it looked great online and we were exhausted from a 12 hr car ride just wanted a relaxing clean place to crash. Won't be staying at a LivAway again! Didn't look like the cleaning staff did anything but put fresh towels in the room..and only 2 at that

8/10

Excellent

27 Jul 2026

Kathy

The double queen room we reserved was not available so I had to sleep with my teenage grandchild. We were happy to just get a room!
The room had a weird (animal) smell but looked clean.
We were at the end of the hall on the 4th floor but it was VERY noisy outside. The garbage was directly below our window.
On our month-long driving trip, we stayed in much worse!

10/10

Exceptional

27 Jul 2026

Brenda

It was clean, staff was super nice, I’ll definitely stay in this hotels again even in another state

8/10

Excellent

26 Jul 2026

Volodymyr

Good

8/10

Excellent

25 Jul 2026

Wendy

Nice place

10/10

Exceptional

23 Jul 2026

Peter

The whole facility and surroundings were very clean and attractive. The staff very helpful, and when I arrived in my room, I was very sorry I could only staying one night! The kitchenette provided most everything I would have at home, including dishes and cutlery,microwave, refrigerator, and dishwasher – plus a comfortable eating space! All this for less than what I usually pay for a hotel room with a bed only!! Next time I will plan on staying much longer!

2/10

Poor

21 Jul 2026

shanon

Late night check in was horrible. Kiosk let me pay but an error when trying to issue the key card. The app to use your phone as a key kept crashing. Paid for a room I couldn't open the door to. Then phoning the night person went to voicemail 4 time. He finally picked up and printed a key card. Was 2am by then

Partner

10/10

Exceptional

19 Jul 2026

David

The rooms were very clean, the flooring was tile and instead of carpet, the refrigerator, dishwasher and dishes were very clean. The staff was very friendly and helpful. The only problem is the hotel/motel sits back off Reserve St and is hard to find

Family

10/10

Exceptional

16 Jul 2026

kyungjin

세탁기랑 건조기가ㅜ새거에
여러대가 있어서 좋았음
객실 바닥이
마루라서 좋았음

Family_with_children

6/10

Pleasant

13 Jul 2026

Danielle

Staff were very kind! The kitchenette has ZERO dishes, cooking utensils, pots/ pans, or flatware, which was frustrating. They could also add curtains. Unfortunately construction was happening right outside our window starting at 6 am each day. Probably wouldn’t stay here again, but it was very budget friendly.

Partner

8/10

Excellent

11 Jul 2026

Joseph

We liked the room.. nice & clean & had everything we pretty much needed…

8/10

Excellent

11 Jul 2026

Shari

Very new, modern and spacious property! Our room was a suite and was very big. Bathroom was very spacious. Would be a great place to stay for multiple nights with the kitchenette being a useful feature.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Michael

It was great and very clean

Pet

8/10

Excellent

08 Jul 2026

Dave

Very friendly and accommodating staff.

10/10

Exceptional

08 Jul 2026

Lamara

We had a lovely stay. We stayed here on our way back home to Canada, and we would definitely stay here again. The staff were friendly, the room was clean and spacious, and the overall experience was excellent. This place is truly a hidden gem. I would highly recommend it.

Partner

2/10

Poor

07 Jul 2026

PAUL

One of the main reasons I booked this room was for the kitchen. I travel for work and prefer not to eat out. The kitchen had no kitchenware to use. It stated kitchenware was for sale at the front desk, when I went to buy them, they didn't have any available. I have traveled for work for 30 years and have never encountered a hotel that supplied a kitchen with no kitchenware. They did not supply a coffee maker, no ironing board or iron, no toiletries and no soap. Did not have a good experience at this hotel and would not recommend it to travelers.

Business

10/10

Exceptional

06 Jul 2026

Kalena

Staff was very friendly in the room was clean.

10/10

Exceptional

03 Jul 2026

Valerie

Affordable place to stay. Convenient because we were on a road trip and packed our own food. Just make sure to bring your own pots, pans and cooking supplies. Many construction workers use this facility as a place to stay. Very nice and clean and great price vs other hotels in Missoula!

Partner

10/10

Exceptional

01 Jul 2026

Misal

Clean room.

4/10

Poor

28 Jun 2026

HAROLD

I was surprised at the disrepair of the place. My shower had a constant leak, the sink did not the plunger would not come up so it just filled with water the whole time. Very noisy with all the stuff around. The AC would cut on for 10 minutes then off for 15 then back on for 10 minutes. The guy check-in was very nice. But the rest of the day was not very good. I probably won’t stay here again.

Self

6/10

Pleasant

26 Jun 2026

Jamie

I had a decent stay. The staff was nice enough, but very disorganized and (at times dismissive) while others were fantastic. They seemed to not know what was going on depending on who you came in contact with. This is a VERY sparse accommodation. Clean? Yes, but i have a feeling in a year or two it will reflect the level of quality they provide. There was no cup, coffee maker, or anything else useful to assist you in the kitchen…and a shampoo on the counter in the bathroom was the only hygiene provided. Bring everything you need or you will be frustrated. I would choose another location for my next stay in Missoula.

Self

6/10

Pleasant

26 Jun 2026

Kay

The room was clean and the beds were comfortable. Staff was friendly.
Definitely an economy motel, no Kleenex, no coffee maker in the room and the one in the lobby was out of order. Kinda noisy.

Family

8/10

Excellent

23 Jun 2026

Robert

Could have used a room cleaning mid week of my stay for fresh towels and linens. The coffee machine went out of service on day 2 of my stay..disappointing. Next time I will want a room away from the front hotel parking lot and preferably on 2nd or 3rd floor. Too loud on the first floor and too bright early in the morning. Needs curtains in the room to help with bright early morning sun.

Self

6/10

Pleasant

23 Jun 2026

Rick

NO COFFEE!!! AC didn’t work in the room, told the about it but did nothing. Loud trains.

Family

8/10

Excellent

22 Jun 2026

Cindy

Good hotel stay. For those that are used to a breakfast, this one doesn’t have one. You do have a kitchen in your room so plan to bring what you need. The only thing I missed having was a luggage stand.

Business

2/10

Poor

19 Jun 2026

Kim

When we arrived at 10:00 p.m. to check in, we were informed that our reservation for a room with two beds had been changed to a room with only one bed for four people. Not only was this unacceptable, but no one from the hotel attempted to contact us ahead of time to let us know there was an issue. Had we been notified, we could have made alternative arrangements or at least brought an air mattress.

What made the situation even worse was the complete lack of customer service. The staff member on duty was rude, dismissive, and acted as though the overbooking issue was somehow our fault. He offered no solutions, no apology, and seemed to think it was reasonable for our children to sleep on a hardwood floor.

When we asked whether the hotel had extra blankets, pillows, a cot, or any type of cushion to help make the situation more manageable, we were met with a blank stare and a simple \"no.\" There was no effort whatsoever to help resolve a problem that the hotel created.

This was, without question, one of the worst customer service experiences we have ever had. We will never stay here again and would strongly caution others against doing so.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Kevin

Our stay was for only one night. I should have checked, in more detail, of what they did or did not offer. We were looking for \" pet friendly \" and this facility was definitely all of that. Livaway suites are geared for long term or multiple day stays. We are used to a coffee maker, and several toiletries in the bathroom. We had two plastic cups, a bar of soap, and a little bottle of shampoo. Considering we paid over $200 plus the $10 pet fee, it would have been nice to have a few extras. We did have a nice sized fridge, dishwasher, microwave, and a hot plate type surface to cook on. However, we weren't planning on staying but a night. Again, I should have looked into what they did and did not offer for the price. The staff were very nice and the room was clean and comfy.

Pet

2/10

Poor

13 Jun 2026

Laura

Upon arrival I was told the hotel had been overbooked and because I booked through Hotels.com they did not have a room for me. I was left scrambling to get a hold of Hotels.com and find alternative accommodations for the weekend. Ultimately I booked a different too
Through Hotels.com because I couldn’t get ahold of anyone on the phone. When I finally got ahold of someone they said they would try to help me but since I rebooked on my own they would have to cancel my booking to see if they could find me a similar hotel. The whole thing was a terrible experience and I was left paying triple for a hotel.

10/10

Exceptional

07 Jun 2026

Cody

Room was quite clean. Helpful staff.

Partner

2/10

Poor

06 Jun 2026

Donetta

We showed up to check in late and nobody was working- we went to use the virtual log in and it would not scan any of my documents. We ended up having to leave and book another place as we could not get a key at all…

Partner

2/10

Poor

05 Jun 2026

Ian

This business turned myself and my partner away - explaining that they had overbooked the hotel and didn’t have a room for us. This was after confirming our reservation the same morning.

The front desk said this may be due to the insufficient performance of the new GM (Chris or Cole I believe his name was?)

They can’t even honor a booking, I would not recommend in the future 😂

Partner

2/10

Poor

03 Jun 2026

Jeremy

I didn't get my room. They overbooked the hotel and yet you still charged me. Now I have to fight with Expedia to get my money back.

I will NEVER USE EXPEDIA again! You suck.

Self

2/10

Poor

02 Jun 2026

Tim

They overbooked and I never got a room

Friends

8/10

Excellent

01 Jun 2026

Leslie

The LivAway Suites in Missoula worked for our overnight stay. It was conveniently located right off Reserve St. Overall, the property was clean: outside, lobby, rooms. The guest rooms were adequate for an overnight stay, but there wasn't really much of a seating area if you're using it for long term stays (only one chair). I would also ask for a blanket if I were staying longer. The bed linens were pretty sparse. The check in process was not smooth. I booked using Expedia and had prepaid, but then it didn't allow me to use the online check in from the hotel. The front desk agent who helped us must have been training and he had some questions on the process. Again, no big deal. However, when he gave us our room keys, he announced the room number to us. Had I been traveling alone or with my daughters, I would have asked for another room. Please DO NOT announce anyone's room number out loud! I was traveling with my husband, so I let it slide, but this is a huge safety concern.

Partner

2/10

Poor

31 May 2026

Betsy

Awful place. Do not recommend. Arrived to find that despite having a confirmed and paid for reservation, they did not have a room for us. We were told they overbooked the hotel, leaving us to scramble to find a hotel, which we were lucky to find one room at a local motel for twice as expensive. Do not recommend - steer clear.

2/10

Poor

31 May 2026

Thomas

After booking a room 7 days in advance and checking in online 24 hours in advance, we arrived at 6:00 pm. Then the front desk attendant informed me, \"I see your reservation, but we have no availability.\"
She explained that they had overbooked and since we booked our room through Expedia, they would not accommodate us.

Pet

2/10

Poor

30 May 2026

Coda

No

Self

2/10

Poor

30 May 2026

Brian

Made reservation, confirmed by property and Expedia. Arrived for check in and was told that they were overbooked and got turned away. I am expecting a total refund, I haven’t seen it yet.

Self

4/10

Poor

23 May 2026

Jodi

I wish I could give this property a better review. The room itself was quite nice. It was clean and spacious and the kitchenette was very nice. However, we booked a two-queen room and when we checked in, we were informed they only had single king rooms available. This was unacceptable as we needed two beds to accommodate the number of guests we had in our room. The young man at the desk did offer a $50 discount for the inconvenience but that doesn't put heads in beds. I expressed my concern and asked if they could do anything to help. They don't have roll aways so that was not an option. I continued to explain that a room with one king bed was not going to work and he continued to explain that they had over booked and did not have any other rooms available. A manager was not on site and I didn't want to continue expressing my frustration to the poor kid when it wasn't his fault. It was a very frustrating experience. We were traveling with multiple families who were all in the same situation and it was on a weekend when all the other hotels were also booked so we didn't even have the option of going to another establishment. They finally got a manager on the phone and he agreed to comp our rooms which was helpful because we ended up going to the local Walmart and buying air mattresses for additional sleeping accommodations. Add to this a questionable clientele and visits from the cops to the hotel, and it's safe to say we will not be staying here again.

Family

2/10

Poor

22 May 2026

Ashley

DO NOT BOOK HERE. We're a family of 4 with two children. Arrived at 5PM (check-in starts at 3), and were told first that our room wasn't going to be ready for at least another 90 minutes and that the room we were getting would have a single king bed, even though we booked the room for 4 people with two queens. The manager didn't respond to phone calls and the staff had no plan for how to even accommodate 4 people in the room (we asked for cots at least and they said no). They seemed to think it was totally normal to do a bait and switch and expect four people to sleep in one bed, and to not have rooms ready until hours after check-in. I ended up spending about two hours on the phone with Hotels.com to get a room at a different hotel with a sofa bed and king that would accommodate our family. Absolutely terrible experience, do not book here.

Friends_and_family Family

6/10

Pleasant

19 May 2026

Gail

It would have been nice to have a pan to cook with. paper towels would help. There should be a small dust pan and broom as the floor got pretty messy toward the end of the stay. We were told to take our own trash out to the dumpster. I don't think so.

Partner

2/10

Poor

18 May 2026

Elizabeth

Avoid this place. I had it booked for two nights. I couldn’t stand even an hour with the perfume smell, everything was dirty. I slept in my car. Looking for a refund.

Self

8/10

Excellent

18 May 2026

Mary Ann

Live away Suites is promoted as an extended stay hotel. The rate was very good for a Saturday night in Missoula. Our unit had a kitchenette with two burner cook top, fridge, and dishwasher but no kitchen supplies. I think you must have to provide your own or purchase or rent from the property. I was disappointed that the unit did not contain a coffee pot, microwave, or hot water kettle. This seems odd and I feel like shorter term guests are being short-changed. Is this something I could have requested? Would I have had to pay an additional fee? Would appreciate a response and thought process behind not providing basic amenities. Thanks.

Family

10/10

Exceptional

17 May 2026

Greg

Enjoy the room, fitness center and cleanliness of the entire hotel

Family_with_children

2/10

Poor

17 May 2026

Michael

Place was over crowded and over sold. Dogs everywhere. Room stunk of cheap cleaning supplies

4/10

Poor

14 May 2026

Heather

The first room we checked into had a putrid smell like dirty socks and something else unidentifiable. The cleaning staff had to have known as the window was wide open and fan blowing. The second room we were put in had hairballs in the shower and under the sink area like it hadnt been vacuumed.

Family

2/10

Poor

13 May 2026

J Brent

They advertise the property as an extended stay type facility. But there are no dishes, pots and pans or eating utensils furnished with the rental.
It’s like the facility is complete as far as construction and furnishings go, but hasn’t been outfitted for its intended purpose.
I will not stay there again.

Business

10/10

Exceptional

12 Apr 2026

Andrew

I loved this property! It felt like we walked into a brand new suite. Stayed for 3 nights but will stay there more often if I get the chance. Everything was so clean and they had an awesome laundry room! Definitely stay here if you have the chance!

Business

10/10

Exceptional

23 Mar 2026

Kelvin

Nice place to stay

Business

2/10

Poor

04 Mar 2026

Kyle

This place

6/10

Pleasant

26 Feb 2026

Ethan

The property has definitely gone downhill. The room itself is really nice, but I think people live here permanently and they are ruining it. They leave their trash all over the hallways and are loud.

Partner

10/10

Exceptional

23 Feb 2026

Brittany

Friendly, amazing, helpful staff and the rooms were great!

10/10

Exceptional

16 Feb 2026

Jorge

Cale was the best desk clerk ever. He is amazing and deserves a promotion and raise

10/10

Exceptional

21 Jan 2026

Rhiannon

Room was very clean. Minimalist not fancy and very comfortable. Kitchenette was spotless. Definitely an excellent place to stay.

4/10

Poor

18 Jan 2026

Jake

This place has completely gone downhill. The hotel is filled with drug addicts. They’ve gotten rid of all the premium cable and there’s people smoking at every entrance all day and night. I’m totally done with this place. Two blocks away now for only 100 bucks more and everything’s clean premium cable and a kitchenette..

Business_and_leisure

4/10

Poor

16 Jan 2026

Okla

It was so loud. Even at 11 pm people where banging doors, hammering things, yelling, and I could clearly hear the traffic outside all night. Place was clean but I could get hardly any sleep. Also the bedding had a perfum smell that aggravated my nose and skin. I wont be staying here again.

Business Self

10/10

Exceptional

06 Jan 2026

Tomas

Yes

4/10

Poor

29 Dec 2025

Jennifer

There was no coffee pot even just a single serve in the room no garbage can in the kitchen area only a garbage in the bathroom also someone else’s leftovers were left in the refrigerator so they didn’t even clean that out.Very noisy could hear everyone up and down the hall. So totally here to the people above us walking around and slamming things. Definitely not a quiet place to stay when positive was the bed was very comfortable.

8/10

Excellent

23 Dec 2025

Karen

Clean room nice staff

Business Self

8/10

Excellent

21 Dec 2025

MARK

Fine stay.

6/10

Pleasant

19 Dec 2025

Jane

The place was advertised as a suite with full kitchen. Although there was a stive. Refrigerator and dishwasher there was not a cup, plate, fork, spoon, pot or pan in the place. When asked we were told we had to purchase a dishpack and cooking pack that would then be ours to keep. As we flew there that was a terrible plan and also not as advertised. Very disappointed. Only one staff was ever on and the clientele seemed sketchy. Avoid if you can.

Leisure Family

8/10

Excellent

01 Dec 2025

Stevie

Clean room, staff is great

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

jon

very clean and quiet, we had a mobility room and other than the bed being very low, was great

Business

10/10

Exceptional

12 Nov 2025

David

Reasonable rate, surprised about complaints. It’s a great value . Staff very friendly , nice people . Yes, they could supply more kitchen items, maybe you can request them for longer stays.

10/10

Exceptional

10 Nov 2025

Tomas

Yes

10/10

Exceptional

05 Nov 2025

AUGGIE

Awesome extended stay!

Business_and_leisure Family_with_children

10/10

Exceptional

27 Oct 2025

Paul

I was shocked at the price of the room compared to the quality. My cross country team figured I went way over budget to get us a room at LivAway. Thankfully they have fantastic quality at a very affordable rate.

The only downside I could think of was it was easy to hear people moving around outside the room.

Overall, 5/5.

Business

2/10

Poor

27 Oct 2025

Jared

I was very misled and disappointed with the lack of supplies in the kitchenette, the bed, and the noise level of the other customers. Who stays in a hotel without having the room cleaned and the sheets changed for two weeks?
I stay in Hotels approx 280 days a year. I have never been to hotel that advertised a kitchenette that had zero pots, pans, knives, forks, spoons, coffee pot, paper towels, etc etc. I had to change hotels for the remainder of my stay in Missoula. Curious to know if the insurance I purchased covers the inconvenience?

Business Self

6/10

Pleasant

22 Oct 2025

Kilah

Smelled weird and you could hear the people upstairs stomping all hours of the night. It sounded like they were playing soccer! I even turned the TV on and a little up and I still couldn’t drown out the noise! Needless to say, I had two very bad nights of sleep! I would not recommend unfortunately.

Partner

10/10

Exceptional

22 Oct 2025

Gregory

Its cool they have an entire laundromat but the downside is having to download an app, set up a payment account, and the way it bills you in $10 increments while it costs $3.50 to do a single load. So you end up being 50 cents short to do a third load and have to add another $10. So to break even and end up with $0 in the account you would have to spend $70 or do 20 loads of laundry to have no remainder.

Business_and_leisure Friends

6/10

Pleasant

20 Oct 2025

Vitaliy

Room was nice and clean. No hair dryer, no iron/ironing board.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Shauna

Clean room. Definitely need more parking though.

Leisure Family

6/10

Pleasant

18 Oct 2025

Fred

Looked great online, which led us to book two rooms for the night. Unfortunately, the stay fell short of expectations — more of a 2-star motel experience. While the rooms were bright, spacious, and the location convenient, the kitchen lacked basic essentials like paper towels, soap, cups, and utensils. The property clearly has potential with the right improvements. Given the discrepancy between what was advertised and what we experienced, I hope management will consider a refund as a goodwill gesture.

Leisure Pet

10/10

Exceptional

16 Oct 2025

Leo

Excellent experience, helpful staff with a nice new environment.

Leisure Self

8/10

Excellent

14 Oct 2025

Carolynn

Clean, new hotel, area

6/10

Pleasant

11 Oct 2025

Richard

like staff, clean facility, rooms good, new, quiet, good value.
don't like tight parking, no automatic doors make it hard to get through with luggage and full hands, doors close on carts, luggage carts suck

Business Self

10/10

Exceptional

05 Oct 2025

Lynne

Really liked the room. Our Maps app had a hard time finding it and giving us good directions. I think because it’s a new property and the app just hasn’t caught up. Also glad that I read the reviews to learn that the room comes with NO appliances: no toaster, coffee maker, dishes, utensils or hair dryer. Apparently some of these items can be purchased. Since we caught on before we left home, we were able to raid our camping supplies so we had everything we needed. Would stay again and remember to pack kitchen stuff.

Business

6/10

Pleasant

04 Oct 2025

Mark

At night it was very noisy all hours of the night , doors slamming , people talking loudly in the hallways . It was very hard to get a good nights sleep .

Staff was very helpful in trying to keep people quiet , but it seemed that people didnt care !!!! will not stay again

4/10

Poor

30 Sep 2025

Tacey

Not clean and loud

Not clean! Bedding was dirty and had hair on it. Black hair everywhere in the bathroom. Very loud all night.

Partner

10/10

Exceptional

29 Sep 2025

Joyce

Very nice hotel. Spacious room. Quiet sleep. I really liked the self check in.

Leisure Friends

2/10

Poor

28 Sep 2025

Natalee

When we arrived and checked in we were happy with the ease of check in process.

We then left the hotel and went to an event expecting to be able to come back that night after our event to a nice shower and bed. What we got was everything but that. We entered the room and immediately found bugs, fingernails, dirt, food all over the floors which looked like had never been cleaned. It was disgusting. Then my daughter went to shower and I immediately was notified the shower was filthy. I then spent about the next 25 minutes cleaning someone else’s hair, white goop, and things from the shower just so she could use it. I then cleaned the toilet which had someone else’s pee drizzled down all sides and hair on the back, there was hair everywhere. It was filthy.

Skip forward to the bedding which hadn’t been cleaned either.

Immediately I went to the front desk, but it appears the hotel was fully booked so there was no chance of moving rooms. I took all new bedding and changed it and proceeded to clean the room to a useable space.

To say the least I was absolutely pissed. I shouldn’t need to spend 1-2 hours cleaning a room just to be able to use the space when I just paid close to $200 a night to be there.

Zero stars. Highly do not recommend.

Leisure Family_with_children

8/10

Excellent

26 Sep 2025

Norman

Room was fine, definitely clean. The self check in lobby is abismal. It is probably 100 degrees F in there, even late in the day. It is a hotbox of sun but it also feels like the heat is on in there. Goofy as can be.

Business Self

4/10

Poor

23 Sep 2025

Sandra

Place cups in rooms!

Box tissues

Additional roll toilet paper
More than one towel when two guests in room.

Friends_and_family Family

2/10

Poor

21 Sep 2025

Leon

I don’t recommend this property

8/10

Excellent

21 Sep 2025

Mark

Nobody on hand to check out was disappointing, because I was unable to check out via your terminal in lobby.

Family

8/10

Excellent

21 Sep 2025

Christopher

Thanks!

2/10

Poor

20 Sep 2025

Iwona

It was 3 adults traveling so we booked 2 queen beds on Expedia but was given 1 king size bed room and was told they were sold out and could accommodate is by giving extra room. One had to sleep on the floor. Hoping That Expedia will figure out what went wrong.

Leisure Family

4/10

Poor

14 Sep 2025

ELAINE

No hair dryer, no kitchen amenities like napkins, silverware, plates, cookware…inspite of a full refrigerator, cooktop, microwave etc.

Leisure

8/10

Excellent

14 Sep 2025

Manuel

Un safe parking people smoking marijuanain the parking lot so there is drugs in the hotel kids playing in the work out room hardly and one at the front desk took me two time to get my trash taken out I’ll be back Sunday hoping my trash and bathroom is cleaned

Business Self

6/10

Pleasant

14 Sep 2025

Bud

Very nice, newer hotel. No shampoo, no lotion, one bath towel, and no soap.

Friends_and_family Family

4/10

Poor

13 Sep 2025

Richard

Parking too tight, luggage carts suck bad, bedsheets flimsy and don't stay on, doors not slam on carts from entry to room, trash outside always full, bedside lamp stand needs 4-6 \" wider for CPAP etc. toilet paper holder too far back strain to reach from throne. Staff amazing, rooms great, new towels awesome, kitchenette great, clothes area, bed support great, tv great, bathroom great.

Business Self