Name: Super 8 by Wyndham Missoula/Brooks Street
Address: 3901 South Brooks Street, Missoula, 59804, US

4/10

Poor

02 Aug 2026

Elaina

I paid $263.00 for a room that the air conditioning DID NOT WORK. On a day the heat was in the high 90's. the gentleman at the desk gave a small discount, but I feel I should have gotten at least half off. No other rooms were available. please let me know what can be done with this situation. I will not use your hotels again unless we can settle the bill for less.

4/10

Poor

02 Aug 2026

C. J.

The room was dirty and the AC did not work. It was over 90 degrees for the two days we stayed. Turned out talking to other guest several rooms had broken AC units. The bathroom was filthy as well. Overall the staff was friendly and tried to be accomadating.

2/10

Poor

28 Jul 2026

Jada

The room was dirty. We were only able to check in at 6:30 for one and midnight for the other. Neither tv worked. Huge yellow stain on the mattress and the bathtub was full of hair. When asked to have someone fix the tv we were told they didn’t have anyone who could and when o complained in the morning they said they’d let the manager know but I haven’t heard anything about it. There was also a dead deer in the parking lot. Will never stay here again.

6/10

Pleasant

24 Jul 2026

Jennifer

The staff was very helpful and friendly but the beds were uncomfortable.

6/10

Pleasant

23 Jul 2026

Monica

The front desk had 3 people working but only one checking people in. There were probably 10 people in line. She also said they were behind on cleaning rooms at 4:00PM. Luckily our room was ready. The room was old. Bathtub stained and the supports holding up the sink dirty. Cigarette burns in the walls of the bathroom. Bedding and towels were clean and comfy. There was a black bug crawling on the bed. I picked it up and put it out.

2/10

Poor

22 Jul 2026

Tami

The AC wasn't working and it was 90 degrees outside so it felt like 120 degrees in the room. The sheets were dirty and the microwave didn't work.

8/10

Excellent

21 Jul 2026

Camille

Clean room, ac works very well

Partner

10/10

Exceptional

12 Jul 2026

Teresa

The area was quiet and nice. Close to shopping and restaurants. We enjoyed our stay.

Family

2/10

Poor

09 Jul 2026

Matthew

Staff was great but the rooms are old and extremely out of date and delpidated. The breakfast was minimal and many things were not stocked or working (milk, juice, sugar). The nightly rate was steep for what was provided.

Family_with_children

4/10

Poor

08 Jul 2026

RV

Room was very clean. Staff less than enthusiastic and provided inaccurate info to connect to Internet. Exterior grounds junky. Entrance door on opposite side of motel broken and would not lock…anyone could enter. Also, a motorcycle belonging to long-term resident was an obstacle to entry door. Breakfast offerings were cold cereal and waffles. NO eggs, meats, or potatoes. Breakfast area and ice machines dominated by long-term residents. If you are traveling through, DO NOT stay here! Unrelaxing & stressful.

Partner

4/10

Poor

04 Jul 2026

Amy

Had trouble with our room key and the door would not open! Was given a pry bar from the front desk lady to try to open our door. Finally it worked. Sketchy people staying there and the outside doors would not latch or lock behind you, leaving you exposed to whoever could enter the building.

Partner

2/10

Poor

04 Jul 2026

Wade

The guy working the late night shift had been off for two days. I asked him for some detergent to wash clothes with. He said they didn’t have any. He didn’t even go look. He treated me like I was a homeless person. I would never go back to that motel.

6/10

Pleasant

29 Jun 2026

James

Very dated.

Partner

6/10

Pleasant

28 Jun 2026

Lisa

The staff was amazing. The rooms were outdated and small.

Family_with_children

2/10

Poor

13 May 2026

Heather

I wouldn’t stay here again.
We usually stay in a different hotel down the street but because of graduation and Mother’s Day visitors this was our only choice.
It’s run down, no elevator, loud, you can hear all the people above you, breakfast choices not that good.

Partner

8/10

Excellent

22 Apr 2026

Patricia

The hotel is an older hotel, with a few stains on the carpets but furnishings are in good shape. The room was clean with adequate bathroom, coffee and tea supplies. Staff was friendly and helpful. One night had an issue with loud arguing people close by. Continental breakfast was adequate. Would stay there again.

Partner

10/10

Exceptional

11 Feb 2026

Conner

Great!

6/10

Pleasant

20 Jan 2026

Rick

Room was great, staff awesome but somebody right above me had a hid that beat his heals on the floor, my ceiling for an hour and a half at 4 in the morning

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Diane

Clean room, friendly staff, however the carpet throughout all halls was very dirty and never vacuumed during our 4 day stay.

Business_and_leisure Partner

10/10

Exceptional

21 Dec 2025

Charles

Good breakfast. Great location. Easy access

Self

6/10

Pleasant

07 Dec 2025

Nona

The room was fairly clean and the staff was very helpful and attentive. I reported that the vanity faucet was broken with the handle not being attached. The screw that holds it in place was missing. The shower did not work well also.

Friends_and_family Family

6/10

Pleasant

27 Nov 2025

AUSTIN

There was lots of noise from a neighbor room all night. Knocking on walls, yelling, loud television; and the staff didn't do anything to prevent it.

Friends_and_family Friends

10/10

Exceptional

26 Nov 2025

gael

Front Desk Lady was nice! Everything was great

Business Self

4/10

Poor

23 Nov 2025

alan

Outdated, odors, noise, simple breakfast

2/10

Poor

10 Nov 2025

Larry

There was bed bugs one of the beds my kids has a buncjh of bites!

8/10

Excellent

04 Nov 2025

Dustin

The room smelled a bit like urine

10/10

Exceptional

18 Oct 2025

Patricia

The manager and other staff were very friendly and helpful.

Business Partner

6/10

Pleasant

11 Oct 2025

james

basic

Self

8/10

Excellent

10 Oct 2025

John

the heater in the room was hard to operate, a couple of the lights didnt work,the room was clean, but the breakfast was so so,

Business_and_leisure Self

2/10

Poor

01 Oct 2025

Tony

Room had a vinyl floor that was so sticky when out of the shower and dried off it felt like walking on shipping tape. There was almost no water pressure making it almost impossible to rinse the shampoo out of your hair or rinse your arm pits. Plumbing fixtures were almost impossible to turn on or adjust the temperature because they were so corroded. The rooms don't get any daily service. So no fresh towels, no made bed and we were left one 1 ounce shower gel squeeze bottle for both of us. Not each! The free Breakfast is pathetic. No sweet rolls, no muffins or bagels just sliced bread and a toaster. The butter was a stick of butter laying out on a plate with flys sitting on it with a plastic small knife for cutting it. Two pump coffee thermal containers, both with the same caffeinated coffee and no decaf that at best was just warm. They did have waffle mix however. The orange juice was in a pour bottle container just like you buy for your house at the grocery store. I had reservations for 5 nights at a cost of $450. After two nights we had enough. I go to check out and come to find out they had already charged my CC for the full stay of 5 nights. Which is unusual as you are usually charged at check out. So no one is there that can credit my CC. I'm told only the GM can issue credits and she won't be in until 9 AM. So we wait until 9:30 AM. No GM so we leave. I call back and was told my CC was credited and I was emailed my receipt. I was charged $250 for 2 nights.

Business Partner

4/10

Poor

30 Sep 2025

Laurie

Stains on the carpet. I requested a non pet room, the hotel put us in a pet room, in a daylight basement room.
Breakfast was poor. The new owners got rid of the cheese omelets, no big tex sweet rolls.
No shops or restraunts easy to get to from the northside of busy Brooks St/hwy 93.
There is an extended stay motel behind the property with contractor equipment parked there.
New owners shouldn't degrade an already poor property and location with being frugal with breakfast selections and stained carpets.

Leisure Family

4/10

Poor

29 Sep 2025

doug

no smoke detector, a c unit did no work, very small room, not many choices for breakfast

8/10

Excellent

29 Sep 2025

Gary

Better than most breakfast. Very fresh and clean.

Leisure Friends

2/10

Poor

28 Sep 2025

Jason

Staff stole my wallet. I called when I realized and went back know body would do anything about it

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Kenneth

Short compared to past breakfast

Business Family

6/10

Pleasant

21 Sep 2025

Caitlin

The hotel was very dated and the room smelt as if it used to be a smokers room and didn't really try to do much to make it smell clean. Staff was friendly and the bed was comfortable however the reminiscent odor reminded me more of a bowling alley than hotel.

Leisure Family_with_children

8/10

Excellent

14 Sep 2025

Carolyn

The important things are good: hot water, good shower water pressure, thick bath towels, clean. Comfortable bed/mattress. Easy check-in.
Hall and stair carpet and bedroom carpet needs to be replaced.
Flower pots outside would add to the street appeal.

Leisure Partner

4/10

Poor

13 Sep 2025

Will

Needs a remodel

The price and location are really decent. We usually stay at super 8 hotels because they are middle of the road and you usually know what you are going to get. This one is in desperate need of a remodel. It was clean but everything is starting to fall apart. The bathroom fan cover was falling off, the shower curtain was falling down, the smoke alarms were beeping occasionally. Some lights were burned out. Older furniture and fixtures were fine but dated. Bed was typical of super 8 comfort.

Partner

4/10

Poor

11 Sep 2025

Richard

Evening staff not very helpful in directions to room, she seemed too busy to care. Breakfast offerings were minimal, not very helathy.

8/10

Excellent

08 Sep 2025

Verified traveler

Check In was easy. The front desk lady was friendly and fast. The room smelled of bleach which I was ok with because it means it got cleaned! The lamps in the room were unplugged which I found odd. Took a little bit to figure that out. The people staying in the back property were a little seedy, but didnt have any problems with them.

6/10

Pleasant

07 Sep 2025

Cynthia

At check in the front desk person was rude

2/10

Poor

28 Aug 2025

Kathy

To be fair didn't end up staying but the front desk lady was the worst during entire trip. She should not be so dishonest. However manager was fair.

Leisure Family

8/10

Excellent

18 Aug 2025

Nichcol

The checkin process was inconvenient. I completed the online checknin process which stated i would just need to go to the office and pick up the key to the room.

The lady that was at the desk was rude and i had to complete the check in process again.

2/10

Poor

16 Aug 2025

Bonnie

I would not recommend this hotel, room was dirty bathroom was filthy I had to clean it before we could use it. Nasty

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Sam

The staff was awesome . Ralph was awesome and so was our housekeeper she was kind as well. I have a service animal and they didn't ask for my ppw , which was really nice cause I don't like to advertise I have one. Hot showers was nice .

Business_and_leisure Pet

10/10

Exceptional

12 Aug 2025

Kezza

Good place to stay in Missoula.

Business

2/10

Poor

10 Aug 2025

Brianna

We ended up not staying. I didn't feel safe with the people hanging around and at the hotel, especially with my toddler. This room was dirty with stained floors and walls, had an horrible smell.
The staff was incredibly rude and eating pizza while checking us in.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Kezza

Good location.

Business

10/10

Exceptional

07 Aug 2025

Kezza

Great place to stay.

Business

8/10

Excellent

05 Aug 2025

Karam

It is ok

Partner

6/10

Pleasant

04 Aug 2025

Muhammed

Rooms need an upgrade.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Joshua

The breakfast was minimal, the bed was comfortable. My only problem was the towels in my room were either stained or dirty and I had to ask for new ones as soon as I got there

Leisure Self

6/10

Pleasant

31 Jul 2025

Patricia

This is an ok stay. Very dated, but it was as clean as it could be. Beds were not the best. Very nice staff. They tried to resolve issues quickly and were accommodating.

Leisure Family

8/10

Excellent

28 Jul 2025

Cesar

Good for stay and go, continental breakfast includes great for a road trip!

Leisure Family_with_children

2/10

Poor

26 Jul 2025

Paula

People next door fighting, throwing furniture for over 2 hours. Phone did not work. I was terrified.

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

Karen

Don’t waste your time booking

It’s as clean but with a bad odor the carpets were stained very bad. Tv dis not fuction well. We opted to switch rooms but it was no better

Friends_and_family Family

4/10

Poor

12 Jul 2025

Brock

Give the other 2 star hotels a try

Stains covered the carpet… the final straw was when I was walking up a split staircase with my heavy suitcase to go out the front door and I felt a cloud of something fall on my head. I look up to see a worker sweeping debris from the upper half of the stair case onto the lower half. I truly did not know whether to laugh or cry—I was happy to see them cleaning. But onto my head?! 😂

Friends_and_family Friends

10/10

Exceptional

11 Jul 2025

Choua

Clean rooms. Probably update their breakfast. Compared to others super 8 hotels, more selections but this locarion did not have much. Overall good

Leisure Family

2/10

Poor

09 Jul 2025

Kristi

The room was so outdated and filthy. I wore my shoes the entire time because the carpet was so dirty. There was a little bug in the bathroom and the shower curtain was so brown at the bottom. It should have been replaced a long time before. I understand it is an older motel, but cleanliness should be a priority. We had 2 rooms and the other room had issues with most of the lights working too. Not a pleasant stay at all.

Leisure Family

8/10

Excellent

03 Jul 2025

Bradley

Property is a good choice for me.

4/10

Poor

30 Jun 2025

Seth

Could be cleaned better

The room was not cleaned very well and in some disrepair. It was a busy weekend so it cost way more than it was actually worth.

The sink was backing up. There was a wad of gum and some box on top of the tub from a previous guest. The lamp shade had evident water stains and discoloration. The curtain was partly unhooked.

Partner

8/10

Excellent

28 Jun 2025

Philip

This motel was clean and friendly. The tv programming was bad. I like that itbwas close and convenient to restaurants and shopping.

Leisure Self

2/10

Poor

25 Jun 2025

Russell

Ovverbooked travelers-

They were overbooked by you and we had to find a hotel room to stay. We will not use you again-

10/10

Exceptional

21 Jun 2025

Teresa

Awesome Stay

Treated us and the Boys Basketball team with so much respect and hospitality.
Thank you so much!

Business

4/10

Poor

21 Jun 2025

Scott

WiFi didn’t work. Only working entrance was up front. They put us as far away as possible. I am disabled and had made note of that

Leisure Family

6/10

Pleasant

17 Jun 2025

Steven

Not Impressed.

Upon arrival the female at the front desk was VERY nice and cordial. I understand that the premises are dated but I felt the property was NOT worth the price. The morning desk clerk help seemed indifferent and didn't offer so much as a \"good morning\". The vending machine was completely empty. I was previously a night auditor at a Super 8 hotel. The breakfast was minimal. the 37elevision channels were not very good and the remote control was not user friendly. will not be staying at a Super 8 again.

Friends_and_family Family

2/10

Poor

08 Jun 2025

David

DO NOT STAY

Dirty carpet card lock on back door broken, no wifi, cell phone limited service, no place to charge a cell in room, bathroom dirty floor behind door, duct tape used as door threshold,, one room key didn't work.

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Debbie

Dirty washcloth hanging over shower curtain. Rug needs replaced. Very nasty

Leisure Family

6/10

Pleasant

02 Jun 2025

Lori

I found the bathroom quite dirty especially the floor. I said something to the woman working the front desk and she came and cleaned the floor. She was amazing and extremely helpful. The rest of the bathroom needed work and the outside carpet needed attention. The mattress was a soft with a very low spot in the center. Won’t stay here in the future.

Leisure Partner

8/10

Excellent

01 Jun 2025

Ma Locel

nearby dining options. safe clean and quiet

Leisure Family

2/10

Poor

01 Jun 2025

Wade

Run down

Very dirty room. Hair in the sink, cigarette burns in the bed blanket. Unclean smell

Partner

2/10

Poor

28 May 2025

Angie

The hotel is dated which I knew but it was filthy. The bed linens had dog hair on them and other things. The floor was covered in dog hair and dirt. I was told they would work with Expedia to give me a refund and now Expedia can’t get anyone to answer their call.

Business Partner

10/10

Exceptional

26 May 2025

Bradley

Room was clean, and the staff was very friendly and helpful as always

Leisure

8/10

Excellent

25 May 2025

Ryan

It was okay

10/10

Exceptional

20 May 2025

Billy

The rooms were good. Everything else was pretty good.

Friends_and_family Family

2/10

Poor

19 May 2025

Patrice

My room was filthy. There was a mold ring in the toilet, hair in the bathtub. Toothpaste spots on the mirror, and rings from a glass on the nightstands. The rings weren’t in the finish, they were from a glass sweating and would easily have dusted off It hadn’t been vacuumed. I do think the towels and sheets have been replaced, but absolutely nothing else.

I was provided a password for the Wi-Fi, but the Wi-Fi didn’t ask me for a password and there was nowhere to put it so I had no Wi-Fi. My cell phone didn’t work because the signal was weak. The Wi-Fi must have also been weak because the TV went in and out continually.

Would I ever stay there again? If that was the only place that had a room available in Missoula, I would drive to the next town.

Leisure Self

10/10

Exceptional

09 May 2025

Ronda

Very friendly staff. Easy to get too. Very clean.

Leisure Partner

6/10

Pleasant

08 May 2025

Barbara

Not at all up to Super 8 normal standards

Leisure Self

8/10

Excellent

08 May 2025

Shawn

I enjoyed my stay it was very quiet the rooms were clean and very decent. The employees were very friendly and helpful. I would recommend it to my family and friends.

Self

2/10

Poor

06 May 2025

Mindy

The hotel was gross. Stains all over the carpet. I lost an earning and moved the mattress and there was dog hair everywhere

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Scott

Several people smoking weed at side door as we moved in and we stayed the same night as two busses of 8th graders. Sounded like elephants above us.
We had two dogs and they had a great stay with us! So thankful the accepted pets!

Business_and_leisure Pet

8/10

Excellent

28 Mar 2025

Kathi

Great place to walk your dog. Breakfast needs to be monitored work men taking over area making hole area dirty with bags on counters. Not letting others quests use waffle machines. This was only 5 men. Since these men didn’t speak English what could you do.

Business Family

8/10

Excellent

22 Mar 2025

Abhishek

Fix the broken commode seat (218)
Make the room cleaners
Repair the room paint situation

Leisure Self

8/10

Excellent

17 Mar 2025

Kathi

It was really pet friendly. Price was reasonable. Breakfast doesn't have much to offer. Over all property is old but clean. I would stay there again.

Business_and_leisure Pet

10/10

Exceptional

16 Mar 2025

Felipe

I stay here alot

Nice quiet place to stay. The only thing I think should be reconsidered is charging 15 a night for a pet . I think if you're staying multiple nights it should be just 15 for the entire stay but it's each night.
On another note, one of the housekeepers is super hot! Leopard print coat, tall. The dude from Peru is pretty cool too.

Self

6/10

Pleasant

14 Mar 2025

Jonathan

Tv sucks

Hotel has very basic cable and no buttons or remote for tv to change inputs to use Roku device

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Yini

Perfect

10/10

Exceptional

14 Jan 2025

Felipe

Good place

Kind staff, allow noon checkout easily. Not crowded, private. Comfortable.

Self

10/10

Exceptional

13 Jan 2025

Isoa

To good

8/10

Excellent

09 Jan 2025

Ginny

Love the staff

10/10

Exceptional

08 Jan 2025

Ginny

The staff are all amazing and nice and helpful there rooms are clean and comfortable and very nice love the place close to shopping and food places

Business_and_leisure Pet

10/10

Exceptional

07 Jan 2025

Felipe

Good deal

Great for the price. Clean. Only downside is no vending machines but Walmart is across the street so . .

Self

10/10

Exceptional

06 Jan 2025

Benjamin

Quiet, and very nice

Leisure Partner

10/10

Exceptional

29 Dec 2024

Ginny

The staff that Have.worked there for a while are super friendly and love talking with them as i am a regular and stay there off and on when in town.....

Business_and_leisure Pet

10/10

Exceptional

25 Dec 2024

Ginny

Love the staff

Business_and_leisure

6/10

Pleasant

30 Oct 2024

Amanda

Pee smell in bathroom with pubes on toilet. Random hairs around the bathroom. I’m not a picky person at all, I know you get what you pay for but I wouldn’t have paid $20 to stay here if I had seen it first. It made you feel dirty. Smelled old and got my allergies acting up. It’s a place that a guy working on the road stops at the end of the night when he’s so tired and filthy he doesn’t even care. He just wants to lay down after after working all day.

Leisure Partner

10/10

Exceptional

27 Oct 2024

Verified traveler

After I gave it an Excellent rating, we discovered the room was dirty. Lights were not all working

Partner

4/10

Poor

27 Oct 2024

Lindsey

Dirty

Hotel room was dirty with long hairs under the sheets when pulled back and hair all over the bathroom. Toilet seat had urine under the lid and honestly looked like no one cleaned it. Would not stay again.

Friends_and_family Family

8/10

Excellent

26 Oct 2024

KEVIN B

Nice Lodgings. Breakfast could improve.

Good facility. Breakfast was skimpy: no protein available. Not a good sign when a guest is frying up her own bacon & eggs in her own electric skillet in dining room.

Self

6/10

Pleasant

22 Oct 2024

Joseph

Good place to stay free breakfast was not bad .. but it was good for the price that heavy weekend

Leisure Family_with_children