Name: Red Lion Inn And Suites Missoula
Address: 700 W. Broadway Street, Missoula, 59802, US

6/10

Pleasant

21 Jul 2026

Sharon

Disappointing room and property. It didn’t seem clean

Friends_and_family Friends

8/10

Excellent

20 Jul 2026

Darla

Staff was very friendly. Bed & pillows were very comfy

Friends

4/10

Poor

19 Jul 2026

Michael

I got a bad feeling about the hotel as I pulled in. You know, one of those hotels thats has permanent tenants. The lobby had not been cleaned since breakfast, there were flys circling the water melon rind in the garbage can as I walked by it, it was full. The next issue was the door, there were multiple doors with similar issues, but it took multiple try’s to enter the room, and it wasn’t the same problem each time. Loud noises from the parking lot at 10:00 pm. 5-10 minutes of fireworks, the kind you buy at the reservation, NOT safe and sane. Probably the most disappointing was a small spot on the bed which I smelled through the sheets, cat pee, permantly embedded in the mattress. For 150 bucks, I was totally disappointed. The shining spot of the stay were the staff. They were friendly and accommodating. They deserve raises for spot on customer service!

Partner

4/10

Poor

19 Jul 2026

Judy

We walked in our room and it smelled like smoke. The AC was working nicely, but the smell was overwhelming. The bathroom was old and had chunks of missing floor. The shower didn't look clean. We did not stay.

6/10

Pleasant

19 Jul 2026

Amber

Property clean but appeared a little run down. Breakfast was grab and go and pretty scarce. Asked front desk if had a hairdryer could use and they didn’t have one . Could see a space on wall where there used to be one in room. Price reasonable and area is ok.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Barbara

Great price, clean, Staff was friendly and helpful. Breakfast has more items than most. Air conditioner was working. 100° outside.

Family_with_children

2/10

Poor

18 Jul 2026

Mark

This place smelled like smoke and the linens were ripped with holes.

Partner

4/10

Poor

18 Jul 2026

Don

Very poor maintenance. Had to change rooms

6/10

Pleasant

17 Jul 2026

J

was okay

Friends

4/10

Poor

17 Jul 2026

Carl

The bathroom was deplorable. I wouldn't even take a shower. It didn't look clean. The tile on the floor needs to be scrubbed, there's so much dirt built up.
Breakfast looked marginal. We went to a restaurant to eat.

Partner

10/10

Exceptional

17 Jul 2026

Anita

Clean rooms easy access quiet

Partner

6/10

Pleasant

17 Jul 2026

kathleen

Door lock was iffy to operate. Toilet flush was impaired.

Partner

2/10

Poor

16 Jul 2026

Noah

I rented two rooms. They were literally old and falling apart. That wasn’t the problem. The problem was how dirty the walls were. The walls had dirty footprints in one room, dirty handprints in another room. in the shower They left the soap used from previous person. my husband‘s pillowcase was dirty with stains on it and our bed look like it wasn’t even washed. It wasn’t even tucked in. It was just like someone folded it up back in place. The floor was so dirty that we would not take our shoes off or walk barefoot because it was disgusting.

Family

2/10

Poor

15 Jul 2026

Nancy

If I could do 0 stars I would.

Partner

2/10

Poor

15 Jul 2026

Michael

It's a drug haven

Friends

8/10

Excellent

12 Jul 2026

Larsson

Average all around, you get what you pay for

Self

6/10

Pleasant

12 Jul 2026

carrie

Nothing

4/10

Poor

12 Jul 2026

Tracy

Sheets and the bed were nice and clean and seemed really nice, but the air conditioner does not work

Partner

4/10

Poor

11 Jul 2026

Darwin

Room was dirty. Door handle was held on by a screw sticking out a half inch. Didn't get any sleep. People slamming doors all night and yelling and talking loud outside our room. Horrible night. But could not get any money back. The staff were very nice and helpful. That's the only thing good about this hotel.

Partner

2/10

Poor

10 Jul 2026

Texas

Mold in the bathroom ceiling was like falling apart with holes in it found a bunch of earwigs in the hotel room sheets were stained the big lock on the door was broken shower was dirty and floors of the hotel room were also dirty the pictures the hotel put up online do not look anything like what we walked into highly disappointed will not be back

Friends_and_family Family

2/10

Poor

09 Jul 2026

Ross

The door into the room was gross. And it just got worse from there. Not clean, paint chips coming off walls, floors..
Could go on. We were there 8 hours and checked out.

This is a cheap motel pretending to compete with the downtown high end places.

Friends_and_family Family

2/10

Poor

08 Jul 2026

Bradley

The place was in horrible shape. Old, damaged, and things not working. Very dirty.

Self

2/10

Poor

08 Jul 2026

Amanda

This red lion is not like any other one. This is a rundown Schach that should be avoided at all cost, and so dirty and gross. There was hair in the hairdryer. There was food on the phone. There was stains on the couch. There was crumbs, food and hair and a hair bobby pin under the couch. There was a used sock under the bed and the wall hanging was upside down with only half the picture and there was no pool usage. There was no water at all. It’s just crusty overall in the sand on the floor and our socks stuck to the floor.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Jeannia

Everything was convent.

Friends_and_family Friends

2/10

Poor

07 Jul 2026

Justin

This hotel was horrible. We left at 7pm and swapped hotels. The floors were sticky and dirty and all the rooms need major updating. The sofa had stains on it, bathrooms were old and had mold by toilet and in shower. It smelled. And we paid way too much. Do better.

Partner

2/10

Poor

06 Jul 2026

Ryan

The staff were excellent and helpful! Everyone from the front desk to the cleaners and maintenance folks were great. But all in all the hotel was one of the worst I’ve ever stayed in- the hallway smells like homeless people were using it as an outhouse. Rodent traps everywhere- wish they would maintain the property- it feels like it’s on the brink of just being abandoned and demolished.

6/10

Pleasant

05 Jul 2026

Warner

No hair dryer or ice bucket in the room. Staff finally came up with an ice bucket, never did get the hair dryer.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Eddie

Leaves in hallways were not swept for the 5 days we’re staying there. Paint peeling off columns. Vending machines don’t work properly. Installation on our room screen pulling out & screen torn. Mildew in shower. Towel rack pulled out from the wall & sitting on a shelf.
A hot breakfast was served at the old Missoula Red Lion & packaged food was served at this one.
Facilities / upkeep very poor- staff was friendly.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

BRADLEY

Very friendly staff! Within walking distance of downtown.

Self

8/10

Excellent

05 Jul 2026

Daniel

The staff were wonderful but the room was a little bit outdated. Overall a wonderful stay.

Self

8/10

Excellent

04 Jul 2026

denis

Run down but good comfortable

Partner

8/10

Excellent

03 Jul 2026

Jerald

Older facility. Decent place

Partner

4/10

Poor

01 Jul 2026

Ron

Very Run Down - Would not recommend it

Partner

4/10

Poor

30 Jun 2026

Jason

I was extremely disappointed with my stay at this hotel to say the least. Besides the GROSS markup on price for the Missoula Marathon weekend, the room that we got was $45 at best and that’s being generous. Pictures may be doctored and no where near actual real time. No other options to move to another location because everything is sold out. Being from out of town and booking way in advance we should have got one of the few updated and renovated rooms but unfortunately we didn’t. Pictures and pricing were extremely misleading so after I got my room I looked deeper into the reviews and it is extremely misleading that the owner of this establishment knows exactly what they are doing to customers. The Pacific Northwest is known for its hospitality and honesty and frankly it’s horrible that Missoula allows establishments like this one to take advantage of people participating in city events.

Family

2/10

Poor

28 Jun 2026

Mary

The staff were pleasant but the property has been allowed to go into terrible disrepair with holes in the tile by the tub, it took ridiculous effort to try and enter the door which would not unlock and then was so warped it was stuck, the “hot” water was luke warm, the toilet ran and ran - when mentioned to the staff they were aware of all of it but were not able to do anything about any of these issues. We went for the Missoula Marathon as did many of the guests but instead of accommodating with even an hour earlier breakfast - it was not available to any of the race participants

Partner

4/10

Poor

28 Jun 2026

David

Pool and hot tub out of order. Stairwell by my room smelled like pee. Our bathroom had mold on the tile grout, electrical tape holding on a baseboard, soap from a previous guest left in the shower, and exterior wall was paper thin. Will not return.

Friends

2/10

Poor

28 Jun 2026

Mary

The room was disguting and it wasn’t ready for us to check in at the designated time. Overall a very rundown and dirty place.

Friends

6/10

Pleasant

27 Jun 2026

Trent

Great location , stuff helpful , rooms are outdated .

Friends_and_family Friends

4/10

Poor

27 Jun 2026

Brad

Poorly maintained, the exterior was filthy and none of the amenities were functional. Don’t stay here.

Partner

4/10

Poor

27 Jun 2026

Victor

This is no longer a motel it’s a homeless shelter and in very poor condition

Partner

2/10

Poor

27 Jun 2026

Leah

This place is disgusting and smells like garbage!

Partner

2/10

Poor

26 Jun 2026

klank

DO NOT STAY ! Place is just nasty . They stuffed towells in the ac unit to cover the gap type ghetto hotel . Pubic hairs in the shower , everything in the room is 20 plus years old . Added bonus I didn’t know until i had checked in = it’s 1 block from the homeless shelter w vagabonds all around ( I saw 3 in the parking lot in the morning ) . Again DO NOT STAY here it is the worst hotel I’ve stayed at in the last 10 years , just disgusting !

Self

10/10

Exceptional

26 Jun 2026

Cassandra

Good value

2/10

Poor

24 Jun 2026

Christine

Shower backed up, dirty bathroom

Family_with_children

2/10

Poor

22 Jun 2026

Alan

There was an odor in the room. We had no towels and when we went to ask for some, seems like they didnt really wasnt any because their washer was broken. The shower looked dirty, and the rim of the toilet. The sheets were clean. Curtains were broken and desk chair was broken.

Partner

6/10

Pleasant

22 Jun 2026

Katherine M

Decent breakfast, friendly staff, but the facility was in disrepair and felt kind of gross.

6/10

Pleasant

22 Jun 2026

Rebecca

The bed was comfortable. The temp was easily controlled. The coffee was weak. The bathroom tub/shower needed scrubbing, wore shower shoes.

Family

4/10

Poor

21 Jun 2026

Heather

Check-in was very courteous. Got to my room and had to wrestle with the door, the door plate needs changed. The property is old and needs a full remodel. Staff were friendly but I won’t stay there again.

Self

2/10

Poor

21 Jun 2026

Shannon

I had to take a cold shower. The water never warmed up. The nightstand had something spilled all over it that apparently the maid did not think would come off. I got it off with one wipe. There was garbage under the bed. The pool and hot tub have not been operational in years it appears. The stairwells are filthy. Good luck to you if you decide to stay here. I should have complained but thought it would do no good.

Partner

6/10

Pleasant

21 Jun 2026

Theresa

Dated property, wall paper coming apart, stains on the carpet, doors dirty/marked, door latch not working properly, lined were clean as well as the bath. Very very over priced

Partner

2/10

Poor

21 Jun 2026

Jim

Buyer beware. If we could give negative stars we would. We booked a room here seven months ago and upon showing up, the very rude employee at the check-in desk told us he was not going to give us a room. We had travel 10 hours to get there And it was a very busy weekend for the city, so at the last minute there were very limited places to stay. The hotel itself seemed extremely dirty and rundown. We never expected the rude employee to call the police on us and have us escorted off or arrested for trespassing. I guess we could’ve had a free place to stay in jail. We will never, ever be back to this hotel. And just for the record, Expedia did not help us check into this hotel, but after we found our own hotel, they did help us two out of the three nights.

Partner

2/10

Poor

20 Jun 2026

Jerome

The place was filthy.
The curtains were torn and hanging off the window.
There wasn’t any toilet paper in the bathroom.

Self

2/10

Poor

18 Jun 2026

Isaac

We checked in and found that our room was either completely uncleaned from the previous guest or actively being lived in by a local squatter. Completely unacceptable conditions for any hotel charging more than $10 a night. The woman working front desk was very kind.

Partner

6/10

Pleasant

17 Jun 2026

todd

pretty worn down under construction. The kind of under construction that will probably be a long time. Bed rooms were adequate and the staff was nice.

2/10

Poor

17 Jun 2026

DEBRA

This property is unkept, in need of repairs and replacements and disgusting dirty!

6/10

Pleasant

13 Jun 2026

Russell

Very dated hotel - bathroom was kind of gross - shower needs a good ‘Comet’ scrubbing. Breakfast was sub-par at best. Ok location. Not sure why it’s received so many excellent reviews.

Self

6/10

Pleasant

13 Jun 2026

Kim

The hotel is outdated. The carpets in our room were stained. There was a water stain on the ceiling. Location was good close to downtown shopping and events. Staff were great though!

Partner

2/10

Poor

13 Jun 2026

Natalia

The worst hotel I have stay in my life

Self

2/10

Poor

13 Jun 2026

Amber

We arrived checked in lobby was dirty and smelled awful. The gal that checked us in told us they were sold out and I was getting the room I had because of that. There is a very strong odor of mold in room, can see mold, not good for family members with breathing/lung issues. Door handles falling off, garbage and dirt in room. We were in town for a football camp and called around to other places to see if we could stay somewhere else and they were all sold out. Nothing like the photos show. Over all not satisfied and it was hard to breath we all had headaches

Friends_and_family Family

2/10

Poor

13 Jun 2026

Jeraimy

Booked a double queen got a single queen. Blamed Expedia but based on what I heard from another staff member they upgraded a group prior to us arriving giving our double queen away. Wouldn’t had been an issue had it not been my 6’9 son and I.

6/10

Pleasant

11 Jun 2026

Marilyn

Whilst perfectly adequate for our one night stay the whole place could do with some new paint and curtains etc. The shower was very good

Partner

10/10

Exceptional

10 Jun 2026

Cheryl

A grocery store half a block away

Family

6/10

Pleasant

09 Jun 2026

JAY

Shower stall had black mold in between the tiles.

Toilet bowl had a rust ring at the water line.

With a 10 minute cleaning room would have been okay.

Partner

6/10

Pleasant

08 Jun 2026

Nicholas

Property is pretty rough. Probably more to do with the liberal policies of Missoula and letting the transients run all over downtown....

Friends_and_family Family

2/10

Poor

08 Jun 2026

Merry

Extremely dirty property & stairwell. Dingy room. Whole place needs lots of maintenance inside and outside. Room & bedding smelled dirty and strange. Breakfast was a joke - cheap food items & poor selection. Sketchy people hanging about. Please, please pick somewhere else!!

Family_with_children

6/10

Pleasant

07 Jun 2026

Craig

Not well maintained as for the overall property.

Self

6/10

Pleasant

07 Jun 2026

Kathleen

The room was OK, the bathroom was really dirty with hair in the sink and shower, bulging and peeling bathroom walls plus pink mold and grime on shower floor so that I chose not to shower there but drive another 500 miles to next stay.
The check in and check out staff seemed to consider the process an inconvenience to their lives and didn't provide attention to this simple, basic detail.
The town and surrounding area is awesome, the stay just not.

Self

6/10

Pleasant

07 Jun 2026

Colleen

Room was clean and good sized staff was friendly to all. Packaged breakfast was margin and no place to sit.

2/10

Poor

07 Jun 2026

Michael

Loud

Partner

6/10

Pleasant

06 Jun 2026

Daniel

The property has seen better days. The room was mostly clean. Missed under the bed. The bathroom was in need of wall repairs and the exhaust fan didn’t seem to work. The bath was clean. Not sure of the way the bed linens were put together the room was quiet

Self

6/10

Pleasant

05 Jun 2026

Julie

Great staff !
Cigarette smoke smell through the entire property. It’s great location .

Self

4/10

Poor

04 Jun 2026

Stephen

This property was in very poor condition

Partner

8/10

Excellent

02 Jun 2026

stanley

older facility but nice staff very accomidating

Family_with_children

2/10

Poor

01 Jun 2026

Todd

They need to demolish or do complete tear down remodel.

We didn't have a working sink and when I asked about it they told me they had no other options for us.

All the linens were so incredibly dirty and had hair on them.

I personally don't like to complain, but it's the worst place. I've ever stayed in my entire life.

Family

4/10

Poor

31 May 2026

Natalie

The place is a little run down, the mattress wasn't great and there was a weird smell in the room. You could tell that it was pet friendly in not such a good way. The bathroom was really clean

The staff person was great and very friendly. No additional fee for our dog.

Partner

2/10

Poor

30 May 2026

Javad

The amenities were torn out, the rooms were okay. The walkways smelled like urine, and folks termed “long term residents” created quite a disturbance. Would not return.

4/10

Poor

29 May 2026

Catherine

I'm not squeamish, but this was the most dirty and run down hotel I have ever stayed in. Exterior is a hot mess of peeling paint and dingy parking lot, inside wasn't much better. The bathroom hadn't had a good cleaning in some time, toilet paper hadn't been re-stocked, floor was grimy. Thankfully the towels and sheets were clean. This was the last hotel in town with any rooms, so we did stay the night, but if there had been an alternative available I would have left.

Partner

8/10

Excellent

29 May 2026

Troy

Room was clean. Slept great

Partner

4/10

Poor

28 May 2026

Cinda

NOTHING was as it looked in the pictures. It was filthy as well.

Friends_and_family Family

4/10

Poor

26 May 2026

Gary

Room was clean enough but the room itself was cold and poorly furnished

Self

6/10

Pleasant

18 May 2026

Joseph

I stay here for the location, close to downtown and people I come to visit. Sadly, the property itself is old and in need of renovation. If you are looking for something fancy, keep looking. My bed was comfortable and I slept great. That was the best part of the room.

Self

2/10

Poor

17 May 2026

Robyn

DIRTY! When I walked into my room I was immediately confronted with a wafting smell of urine. There was literal dirt on the floor that I could see. It was disgusting. Do not waste your money or time here.

Self

2/10

Poor

17 May 2026

Doug

Don’t stay here. Tile was falling off wall in bathroom, floor tile missing grout, grout in shower black (mold?). Every step in the room above produced a thud. We could hear their conversation.

2/10

Poor

16 May 2026

Elle

This was a shockingly bad experience. The door to the room was totally broken, and the desk staff totally knew and didn't care.
The handle literally came off in my hand. The door frame was also rickety and we had to push a chair up against the door when we went to bed. Neiter of us slept well, unsure of our safety. Zero stars. I'd like a total refund.

Partner

2/10

Poor

11 May 2026

Greg

The was extremely dirty. Bathroom was disgusting dirt, hair, dirty towels were in the bathroom. The front door looked like somebody had tried to kick it in completely scraped up very disappointing. Ran my finger across the top of the air-conditioning unit. The dust was extremely thick. Appeared to not have been wiped down or cleaned in a long time. Went back and looked at the pictures from the Expedia website. They do not match the actual on-site of the Red Lion. The entire facility looks rundown dirty unclean. We had to go up the stairs to get to the second level. There was a dirty mop bucket that looked like it had been sitting out for weeks with grime all over it. I would never recommend this place again. If it wasn’t late at night, we would’ve left and found another place. That’s how bad it was.

Family

6/10

Pleasant

10 May 2026

Nancy

The continental breakfast wasn't all that.

Self

4/10

Poor

10 May 2026

Priscilla

Room was dirty on arrival, needed to be swept better. Sheets were stained, bathroom was dirty, pee stains on the toilet. Maybe good for a quick stay but not for a few days.

Partner

10/10

Exceptional

09 May 2026

Diana

Convenient, the property has seen better days, breakfast was okay.
Staff was very helpful.

Partner

8/10

Excellent

06 May 2026

Ray

Property was clean and well priced for what I needed. Had dental work done and relatively close to office. Hot Breakfast would have been nice.

Self

10/10

Exceptional

04 May 2026

Angela

We had a good stay and were comfortable

Partner

4/10

Poor

03 May 2026

Sara

Everything was old and damaged. The room was not clean except for the bed. Breakfast options were poor.

Partner

8/10

Excellent

30 Apr 2026

Mike

It was fine

Pet

10/10

Exceptional

29 Apr 2026

Sean

Lots of space

Family_with_children

6/10

Pleasant

29 Apr 2026

ANDREW

The staff was very helpful and polite!

Self

8/10

Excellent

23 Apr 2026

Peggy

Parking was easy and safe, parking lot was well lit at night. Staff was friendly and efficient. It was pet friendly.

Pet

8/10

Excellent

23 Apr 2026

Peggy

The staff was friendly and efficient. The parking was good and well lit at night. It was pet friendly. It was nice to have a lite breakfast at the breakfast bar

Partner

6/10

Pleasant

19 Apr 2026

Barbara

The Red Lion in my town is a fairly nice hotel, so I thought I was getting a deal... But this particular location is just a bargain motel that maybe recently got a fresh coat of paint and new furniture. The door was stuck, the room had a really harsh cleaner/chemical smell, and the shower looked sketchy enough that I didn't use it. The A/C window unit was falling apart and the blinds didn't fully close. It was a place to sleep for the night but it did nothing to help the Red Lion name.

Self

6/10

Pleasant

19 Apr 2026

Alyssa

The room I stayed in was kind falling apart. The drapes barely closed, which means people could see in your room, which someone did, and laughed at us chilling in our room. It was unnerving. Not to mention the doors are difficult to open. The beds were very hard/firm. I wouldn’t stay again. I only did because it was cheap for a one night stay. But I’ll definitely spend the extra $30 or more a night to stay elsewhere next time, especially with kids.

Family_with_children

4/10

Poor

17 Apr 2026

david

We won’t be coming back. No shampoo or soap in rooms. Requested non smoking rooms and got one smoking. The attendant said she wasn’t allowed to change the room until the other person came on duty. Had to wait until about 10 pm.

6/10

Pleasant

13 Apr 2026

Kem

Good

Self