Name: La Quinta Inn Missoula
Address: 5059 N Reserve Street, Missoula, 59808, US

10/10

Exceptional

03 Aug 2026

Thomas

Perfect stay. Breakfast was especially tasty with a complete fresh & hot selection!!

2/10

Poor

02 Aug 2026

Debra

Property in the middle of renovations. It was a mess, dirty. I would have never booke had I known. I was very disappointed.
Room was ok - newly renovated. but noisy
debra

4/10

Poor

01 Aug 2026

Pam

Under major renovations in lobby breakfast area. Breakfast was set up in a hotel room with no seating and food sub par.
The staff was very friendly.

10/10

Exceptional

01 Aug 2026

Laurie

I was a bit shocked to see the main area In Full on remodel! But the important things were done and amazing. Love the new rooms, and the hot tub and pool were very clean. Cute little patio as well.

4/10

Poor

22 Jul 2026

Frank

We were in town for a concert. Booked several months back. Very disappointed that we weren’t informed that the motel would be under construction! Lots of construction smells! Also, aside from the construction, the rooms lack sound insulation! We could hear people coming & going in the hallway. Which because of the construction, our room was close to the exit door that because of the construction, most people used it to enter & exit. Even with the hallway noise we could hear a baby crying in the adjacent room. One final observation was that the room was quite small. No room for 2 people in the bathroom at the same time & no mirror in the main room.

10/10

Exceptional

22 Jul 2026

Todd

Newly renovated room was amazing!!!

2/10

Poor

21 Jul 2026

Deborah

When we arrived and tried to check in, we were told we did not have a reservation (I had the conformation and itinerary on my phone, and showed it to the person. She found one room booked when I actually had 2. She told me I would have to call expedia to find out what happened. When I pushed back and said I had the receipt and booking information, that I was going to wait for her to straighten out the issue, she called expedia. It turned out she entered the wrong conf. number. We had 2 rooms, on the second floor (where we would not be bothered by the construction). 2 rooms down from ours the construction began at 8 am every morning. The 1st floor hallway was a mess from construction (I knew nothing of when I booked). We found screws in the hallway, wires left dangling, an 'Out of Order' sign on the elevator we were supposed to use (it did not seem safe). We had small children with us, tried to go swimming in the pool. It was so over chlorinated, our eyes were burning within minutes and the kids started coughing (hard chest coughs). We were unable to swim the entire time. The hot breakfast was 'grab n go' in a spare room next to the room being used for the checkin. Considering all that was happening, the breakfast was good.
Our time there was miserable. I plan to contact the LaQuinta and complain, including pictures.

Family_with_children

4/10

Poor

21 Jul 2026

Mary

When we arrived the hotel was going through renovations. So there was minimal breakfast and no pool. We were not advise of the renovation ahead of time. They said it was on their web site but it was not. I have stayed in this hotel chain and this was the worst. The only good thing about this trip was the room was nice. I would not stay at this hotel again. The book in staff were rude and didn’t seem to care of the mess. You wouldn’t even know they were the staff. They look like people off the street.

Friends

2/10

Poor

20 Jul 2026

Nancy

The property was under a MAJOR renovation with bare studs, insulation and wires. No breakfast, no check in desk, it was awful. However, our room was completely renovated. But I could hardly believe that this building was open.

Partner

4/10

Poor

19 Jul 2026

Zach

Visited July 18th for one night. Booked on Expedia and nowhere did it state the hotel was under construction. The entire first floor was gutted and you could see the wood/instillation. The office was in a room with food out tables. The pool was closed for maintenance due to chemical issues (a reason we booked this location). We were still charged full rate cause the front office is ran by teenagers. Wish I would have booked anywhere else for $270/night.

Family_with_children

2/10

Poor

19 Jul 2026

michael

These facilities were in terrible shape. My room was nice, but everything else was torn apart. We should be warned when booking if a hotel is undergoing remodeling. I would not have stayed there had I known. This was not a good experience. And I feel I was overcharged. The bill was $301. But La Quinta receipt said the room was 225. I may look for alternative methods to find lodging going forward

Partner

4/10

Poor

17 Jul 2026

Francisco

Assigned room was not clean, had to switch to another. Property was under repair so dust and discomfort everywhere.

Family_with_children

8/10

Excellent

13 Jul 2026

maynard

remodel made it tuff staff trying to help

Pet

2/10

Poor

12 Jul 2026

Jessica

We were given a room someone else was in.

2/10

Poor

12 Jul 2026

Nick

Hotel was under construction. Elevator didn’t work. Door to the room would jam every time we opened it and once it jammed and locked itself with the latch.

Family_with_children

4/10

Poor

12 Jul 2026

KRISTI

The staff was great and the only reason I gave so few stars is because there was a remodel/renovation was underway. Luckily we stayed in a room that had already been remodeled but the noise and awkwardness of the detours made me bitter that we paid $280/night. Again, staff was great but

4/10

Poor

12 Jul 2026

Betty

First - the hotel is under remodel so the cleanliness is debatable. I've seen cleaner job sites. The temporary entrance was hard to find, it's the motel entrance by the exercise room BTW! We arrived around 10:45pm, were put in a remodeled room and asked to let them know in the morning of any issues. We were tired after driving almost 11 hours so when the entry light didn't work, or the fridge/microwave/tv/lamp - essentially everything on one way didn't work, we were ok because we used wifi and a tablet for a movie and fell asleep. The room itself was beautiful and clean. The water pressure leaves A LOT to be desired, it like a soft waterfall versus a cleansing shower. The parking was crazy, not sure if it was construction workers or travellers but there were several trucks with enclosed trailers parked sideways taking 3-4 spots in an already small parking lot. The next morning, we stopped by the make shift front desk and spoke to the \"guest services\" person. I told her all the things wrong with the room and she said to watch for the room receipt through Expedia. There was no apology, no shock and awe, no coupon for the next visit, no discount for this visit. Needless to say, that shocked me. Even though we made due, the room was literally for a bed and shower so we could move on to the next day of driving, they didn't know that... I am dumbfounded at the lack of customer focus and will likely never book la Quinta again. 😕

Family

6/10

Pleasant

12 Jul 2026

Daisy

Construction dust on the ground floor was so thick it was hard to see through, but only one person had a mask. Management should provide masks for all staff and offer them to guests as well. Just walking through to get breakfast, I was having a hard time breathing.
Breakfast was well done!
Lots of loud kids all night, but the rooms were clean.

Family_with_children

8/10

Excellent

11 Jul 2026

Susan

Since it was going through some remodeling, there was some minor problems. The rooms were fresh and clean, and met our family’s needs. The morning breakfast helped us get on our way.

Friends_and_family Family

2/10

Poor

09 Jul 2026

Randal

Remodeling the place. Not sure people should be staying there. Entire 1st floor gutted. Check in is in room 101. First room we got had no outlets that worked and no lights that worked. Second room was nice and clean. Water pressure was very low.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Mariia

Clean room

Family

10/10

Exceptional

06 Jul 2026

Jason

Jackie and Pam made the breakfast and food prep was top notch everyday for 8 days I was there. Staff was always helpful with any questions or needs.

Family_with_children

6/10

Pleasant

05 Jul 2026

Eric

Room was nice and staff was friendly.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Sandra

Renovated room

Partner

6/10

Pleasant

04 Jul 2026

William

Property was under a remodel and check-in staff were very unfriendly almost rude.

Partner

8/10

Excellent

04 Jul 2026

Stephanie

The room was nice!!! Clean, friendly staff. After a 11 hour drive, I was hoping to sit in the hot tub but it was closed. The pool was cold for my liking so I didnt get to utilize these two perks

Family_with_children

10/10

Exceptional

30 Jun 2026

Melody

The property and rooms were very clean. The beds were comfortable. The staff was friendly.

Friends

6/10

Pleasant

29 Jun 2026

Ross

We stay at La Quintas every where we travel this one was the worst!
Remodeled room was ok, pillows were terrible
Guests were very noisy until after midnight
Staff was fine
The rest of the building was in disarray from the remodel!
Construction needed to be better isolated from the guests
Definitely was not worth the price of the room
We didn’t even stay for the breakfast
Will not stay there again

Partner

10/10

Exceptional

22 Jun 2026

Janel

No complaints, good stay.

10/10

Exceptional

18 Jun 2026

janel

They are renovating the hotel, but it was still a good place to stay. The staff was friendly and the room was clean. Having celiac disease, it is hard to find safe food to eat at hotel breakfasts. They had gluten free packaged muffins and fruit! It was so appreciated.

Friends_and_family Family

4/10

Poor

17 Jun 2026

Jeanne

Property is undergoing renovations and it’s messy plus the hallways smell like construction work. We were in a renovated room but the quality of work is questionable. Items hung crooked, toilet paper holder already falling off the wall…..
Staff is very helpful, accommodating and gracious.

Pet

10/10

Exceptional

14 Jun 2026

Melissa

Very clean, comfortable beds, delicious breakfast!

Friends_and_family Family

2/10

Poor

14 Jun 2026

Patricia

At check in I was ignored for about 5 minutes, the girl on duty had her baby which is fine but was distracted. The hotel is being remodeled and we were put on the floor with all the rooms torn apart. The first room we were put in had all the workers left over food so we were moved to another.

Partner

10/10

Exceptional

05 Jun 2026

maddy

great

Family_with_children

10/10

Exceptional

04 Jun 2026

VICKIE

The free breakfast is great. Very clean, good food and selection of items. They even have cold lemon water, which I haven't seen before.

Pet

4/10

Poor

27 May 2026

Brian

In the middle of a remodel and no one let us know

Family

2/10

Poor

21 May 2026

Bob

We loved everything about our weekend stay on 5-16-26 and 5-17-26 pet room except the fact that tons of kids were running and screaming down the hall. Our room was 123 and the guy at front desk even told my husband that he tried to get them to quiet down and that even customers on 2nd floor were complaining about the noise level on the main floor. The hotel, the room, the breakfast the pet area was amazing!! It really was. Everything except the noisy kids. Even adults would talk loudly when they walked down the hall. It finally went quiet at midnight. But not a moment before. I would like a representative to call me about the noise problem. Thank you!!

Pet

10/10

Exceptional

19 May 2026

Roxie

It’s under renovation, our room had already been done. No complaints.

Partner

6/10

Pleasant

13 May 2026

Carlos

It was disappointing that to get to the hot tub and pool you had to go outside.

The breakfast was very good and appreciated small details like the sliced oranges.

Partner

10/10

Exceptional

02 May 2026

John

Room nicely remodeled breakfast was nice lots of choices. Friendly staff.

8/10

Excellent

30 Apr 2026

neil

The staff couldn’t be better. We had to adjust our reservation and there was no problem. Breakfast was good. Our room was cleaned and refreshed every day with smiles on everyone’s faces.

Family

8/10

Excellent

25 Apr 2026

Alan

I liked the gluten free options for breakfast.

Partner

10/10

Exceptional

05 Apr 2026

Lynette

Great stay!!

Self

10/10

Exceptional

04 Apr 2026

Clancy

Great breakfast clean room

Family_with_children

2/10

Poor

15 Mar 2026

Meghan

The hot tub wasn’t working which was most of the reason that I booked this hotel. There was SO much noise all night (like 9 PM through until 5 AM). There was a group of teenagers staying who quite literally screamed up and down the hallway, as well as directly outside of the first floor windows all night. No one from the hotel provided any kind of noise control. Additionally there was a car doing donuts and revving his engine in the parking lot all through the early hours of the morning, which I later learned was actually the hotel’s own maintenance worker. All in all, did not sleep a wink, and everyone else in the breakfast room in the morning apparently had the same experience.

This is very unfortunate and unprofessional. The whole reason I booked this hotel and not a lower tier motel was to get some quality rest before an early flight, but the property does not maintain any noise control and their ow employees are part of the problem! It’s a shame because the room was nice otherwise.

Pet

10/10

Exceptional

09 Mar 2026

Donald

The room was excellent as were the pet friendly facilities. Breakfast was well done and staff kept items replaced and asked if anything was needed. The river view was great as well.

Pet

6/10

Pleasant

07 Mar 2026

Julie

The entrance was difficult to find and the property was under construction so the lobby seemed disjointed. The room was comfortable but clearly not one of the newly renovated rooms as there was standard wear and tear. The bed was comfortable and the room was clean. It was what I expected for the price and met our needs.

Friends_and_family Family

6/10

Pleasant

19 Feb 2026

Jane

it was way too warm throughout the building, even with the window open (only 2-3” because of restrictor) and 33 degrees outside! No cold water in the morning.
I would like to mention that the staff were very pleasent.

Pet

2/10

Poor

14 Feb 2026

Austin

Pool, spa, and gym were all closed and we were informed 3 hours prior to check in. No compensation was provided and the room was un hygenic. Will not be staying there again!

Leisure Partner

10/10

Exceptional

10 Feb 2026

JoBeth

Was great clean and comfortable

4/10

Poor

05 Feb 2026

Laura

Misleading listing. Pool and workout room not open. Outside door access not available on one end. Elevator not working. No discount for construction inconvenience. Earwigs in bathroom and lukewarm water instead of cold from bathroom faucet. Safety concerns with blocked open fire doors.

6/10

Pleasant

31 Jan 2026

Margie

Well, just before we checked in . We were told the elevator was out. Thank God we was on the first floor, the we were told the pool and hot tub was also down. We were celebrating 55 years of marriage and it put a kink in our plans. We have stayed at La Quinta’s a lot and was disappointed.

10/10

Exceptional

27 Jan 2026

Julie

Clean and very friendly.

4/10

Poor

22 Jan 2026

Aurel

Hotel under construction. Half of building not accessible. Not forewarned about construction

Business

2/10

Poor

20 Jan 2026

Kristina

Real bad…broken elevator so kids with asthma had to climb stairs. Pool and hot tub broke as well! Very sad kids!! Room dirty had the tag from shirt cut off laying in the bathroom floor. Hair in bathroom sink and scum lining the shower. Smelled like cigs and a bad time!!

Business_and_leisure Family_with_children

8/10

Excellent

17 Jan 2026

Elizabeth

No hot tub No elevator

Leisure Self

4/10

Poor

16 Jan 2026

Kevin

I booked this room on Expedia for 2 days and at 1100 am when I was out running errands I get a notice from the hotel that I need to checkout absolutely surprising me I had no idea I had to checkout I booked it for 2 days o thought no I'm sorry no nothing just leave we've already rebooked your room but I see you did book for 2 days so we can move you but you have to pay again so I left with nowhere to stay ! Unbelievable

Leisure

6/10

Pleasant

12 Jan 2026

Ken

Room was good, no pool as stated, no hot tub as stated, no ELEVATOR. Just had total knee replacement and forced to schlep my stuff upstairs liken a drunken sailor with my bad knee. I blame Expedia on this though, I couldn’t cancel my reservation upon finding out the issues that were clearly stated as being in working condition. I just ran into this again tonight at another hotel with again no working hot tub but stated as present and available. The purpose of the app is to take the phone calls out of concern and provide what is stated. Am not sure worth of EXPEDIA when traveling anymore

Business Self

8/10

Excellent

11 Jan 2026

Joseph

Room was fine. Staff was great. Would have been nice for Expedia to inform public that the motel was under renovation in advance

Leisure Family_with_children

2/10

Poor

05 Jan 2026

Keannah

Bathroom smelled like pee, moved rooms and the tv was broken. Paid in advance for 2 nights, no advertisement of renovations going on so we got screwed out of paying over 200 for 2 nights at a hotel that didnt have working elevators or pool/spa with a newborn. Terrible experience, i will never return to this hotel

Friends_and_family Family

4/10

Poor

29 Dec 2025

Jonathan

Hotel is in the middle of a remodel. Elevator out of service. Half capacity. Hotel was dirty. Desk staff wasn’t attentive on arrival or the next morning as the were asleep in a chair in the back office. Breakfast presentation was better than most hotels. Breakfast attendant was friendly

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Joshua

Nice rooms, clean and quiet. Good staff, very nice breakfast. Easy to find off freeway. Several restaurants clise by. Very quick access for airport without the noise!

Friends_and_family Family

2/10

Poor

23 Dec 2025

Jacqlyn

The room was fine, no spa no elevator. Did not pre warn or put on web site. This is not new they are under remodel. And tried to tell us it was just not working that night, BS, expected to carry our bags up three flights of stairs. Never again will I stay at a la Quinta it was a deliberate lie that could have been alleviated by just telling people the situation I’m disable and climbing stairs was awful. Never again worst stay ever

Leisure Family

8/10

Excellent

19 Dec 2025

JEREMY

Friendly staff

Partner

6/10

Pleasant

17 Dec 2025

Camille

We were a bit disappointed due to the fact that we were searching for a hotel with a hot tub to soak, warm up and relax. The first thing we see at check in was a sign stating that the spa was out of order. But at least we got one of their rooms with a jetted tub so it satisfied a little. Hotel was clean and cozy. Location seemed quiet and safe. The staff was friendly and helpful. It would be a good addition to have disinfectant wipes in the gym area though.

Business Partner

8/10

Excellent

14 Dec 2025

Teresa

Breakfast was good, coffee was nice and strong.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Kristina

They’re doing construction so the whole building has a very strong, unpleasant odor. The hot tub and elevator are both out of commission at the moment as well but we weren’t notified about any of this until we checked in and it was too late to change our plans.
The positive- the woman at the front desk during our check in was exceptionally kind and good at her job.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Dan

Quite night and everything nice and clean.

6/10

Pleasant

09 Dec 2025

Ryan

More transparent, we were never told the hotel was under construction, and that the elevator was not in service and that we would be on the third floor room alarms, going off every morning and the bottom lobby filled with sawdust the place look like it was full of smoke. It would’ve just been nice to know so maybe I could’ve reserved through a different hotel.

Leisure Family

6/10

Pleasant

28 Nov 2025

Marvin

Room was in good condition.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Karen

The hot tub was broken

Partner

8/10

Excellent

23 Nov 2025

Elena

The staff were very nice. The room smelled of cigarette smoke and is very dated. It could use a good cleaning and remodel. The place is under construction, that is good. The fall decor was very cute. Loved the warm chocolate chip cookies.

Self

2/10

Poor

22 Nov 2025

Kyler

Microwave was broken dry toilet paper on the ceiling, hot tub was broken, hotel had maintenance going on was extremely loud paid $200 for 1 night and was not a good experience. The TV also has blown speakers so it sounds horrible. Bad stay.

Business

4/10

Poor

15 Nov 2025

David

The building was outdated and not well kept clean. We shared the floor with many other families and could hear noise from hall and next door.

Leisure Family

10/10

Exceptional

13 Nov 2025

Jonathan

clean and staff was kind

10/10

Exceptional

06 Nov 2025

Jessie

Friendly staff, warm fresh chocolate chip cookies in the lobby at 8:30 p.m.

Friends_and_family Friends

6/10

Pleasant

05 Nov 2025

EDWARD

Good spot to stop and rest.

10/10

Exceptional

04 Nov 2025

David

Front desk receptionist, did a very GREAT job! Efficient, professional and very gracious and welcoming to each person I saw or heard (both on the phone or in the line at the desk). Her name was 'Anevaeh' She saved me from going elsewhere, when I was here just checking on options.

Leisure Self

10/10

Exceptional

25 Oct 2025

dave

Breakfast was good! Didn’t use bot tub. I realize the property is under construction. The staff were excelent

10/10

Exceptional

22 Oct 2025

Bob

Breakfast was terrific. Lots of options and the lady attending to the breakfast was wonderful and on top of everything. I am allergic to pet hair and dandruff. Have one floor for pets and the rest for people only

Partner

8/10

Excellent

20 Oct 2025

DAVID

Good facility - currently under remodel but they do a good job of separating remodel areas.

Leisure Family

10/10

Exceptional

19 Oct 2025

Kristen R

Room was clean and well set up! Loved my jacuzzi in the room! Will be back for this hotel and room

Leisure Partner

10/10

Exceptional

16 Oct 2025

mike

Good and good

Leisure Family

10/10

Exceptional

13 Oct 2025

Kathleen

Although the property is in need of updating which I understand will happen in the near future it was clean and comfortable. The staff was excellent. I particularly want to mention that Jackie who took care of the breakfast was super nice. She found my purse that I left on the chair in the breakfast and made she made sure it was safe until I retrieved it. So a special thanks to Jackie

Leisure

6/10

Pleasant

13 Oct 2025

Jason

Staff was phenomenal, however, the hotel is a bit dated and somewhat rundown.

Business Partner

10/10

Exceptional

12 Oct 2025

Maria

Great hotel. Clean with friendly and helpful staff.

Leisure Partner

2/10

Poor

12 Oct 2025

Mark

Staff was extremely rude and combative. Unbelievable.

8/10

Excellent

12 Oct 2025

Lee

Parking was easy, right out front. Gym was way too hot being next to the pool and having a row of sw facing windows. Otherwise everything was fine.

Leisure Self

4/10

Poor

11 Oct 2025

Rich

Booked on Expedia and got handicap room. Door didn’t lock, no soap dish or towel rack in shower. Room not ready as promised, second night room not cleaned until we called later in the evening. Slippery shower and tile bathroom floor.

Leisure Partner

6/10

Pleasant

08 Oct 2025

Daniel

Our son got into his bed and there was garbage in the bed.

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Debra

Clean and quiet.

6/10

Pleasant

06 Oct 2025

Kajetan

Just OK because....

Staff really nice but the place needs a deep cleaning. Rooms need an air exchange system so they don't 'smell' when you walk in. The breakfast was good.

Partner

10/10

Exceptional

05 Oct 2025

Karen

Very nice, clean room. Scamp (the dog) loved it!

Leisure Partner

8/10

Excellent

04 Oct 2025

Pam

Halls need a good cleaning

Leisure Partner

10/10

Exceptional

04 Oct 2025

Kathy

The staff checking us in were very helpful and friendly. They made us feel welcome. When checking out, Logan was just as helpful and friendly.
The manager of the breakfast buffet was the best we have ever had!! She definitely takes pride in her job.
We would absolutely stay at LaQuinta in Missoula again!
What we are concerned about is the amount of dogs staying at the property. I didn't feel very happy when I stepped in the pee that a little dog left in front of the elevator. Also, my husband is allergic to dogs.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Peter

A very satisfying stay

Everything about this hotel exceeded my expectations. I'll be back soon.

Self

10/10

Exceptional

03 Oct 2025

Julian