Name: Baymont by Wyndham Missoula
Address: 4953 N Reserve St, Missoula, 59808, US

6/10

Pleasant

22 Jul 2026

Sergio

Just you’re average place to crash but don’t expect much. AC did not work in my room. Had to prop my door open to cool off from AC in hallway.
Just you’re basic accommodations

6/10

Pleasant

22 Jul 2026

Tonja Schaff

Breakfast ending at 9 am during the summer is too early. We could not sleep in and still have breakfast. Should be 10 am on weekdays during summer. Also the coffee in the main area was not working or available at 9:30 am, which was very inconvenient.

6/10

Pleasant

22 Jul 2026

April

Ran out of coffee

6/10

Pleasant

20 Jul 2026

martin

The thermostat of AC (likely) did not function. AC was turning itself on/off randomly, blasting freezing air into small room despite room temp.being 5 or so def below settings. Similarly, the AC did not start when room was already warm - with small room in this hotel, it made pretty uncomfortable sleep + I even got sick (caught cold) from this blow of cold air ….

Partner

4/10

Poor

19 Jul 2026

Larry

Lady that checked us in was wonderful. My breakfast was cold both days front desk. People were great ice machine downstairs didn’t work always had to go to the upstairs second floor ice machine the third floor. The Coke machine was out of order. Rooms were OK they were clean.

10/10

Exceptional

19 Jul 2026

Shannen

Austin was amazing. So helpful with local activities, etc. Top notch customer service and amazing housekeeping. Could not have been more pleasant of a stay. Appreciated the provided breakfast & hospitality. 10/10

Self

10/10

Exceptional

18 Jul 2026

RUBY

The staff was friendly and helpful.

Friends

2/10

Poor

16 Jul 2026

Marc

Hot food was frozen

10/10

Exceptional

16 Jul 2026

Thomas

Great base for trips to Glacier, and later on to Yellowstone. Room and property was clean and the breakfast with eggs, waffles, fruit, coffee, etc was a good start to each day.

Family

8/10

Excellent

15 Jul 2026

Douglas

Clean and efficient

Self

8/10

Excellent

13 Jul 2026

Jon

It's a good basic place to stay. The staff is GREAT. The facility is a bit beat up.

Partner

10/10

Exceptional

13 Jul 2026

Brigette

We loved this property! Staff was very friendly and helpful! Gave us suggestions to eat and restaurant was fabulous! We ate at the Montana Club and fell in love with the State of Montana! Hotel was very clean, quiet and had all the amenities we needed! Will definitely recommend and be visiting again!

Family_with_children

10/10

Exceptional

12 Jul 2026

Shelli

Clean room, quiet ac, small bathroom, convenient location, microwave, refrigerator, and coffee maker in room.

Partner

6/10

Pleasant

12 Jul 2026

Jarrod

The hotel is okay. Small and cramped bathrooms, breakfast was okay the biscuits were hard as rocks otherwise the selections of other items were great. The room was clean. The staff was excellent, friendly, and helpful.

Family_with_children

10/10

Exceptional

09 Jul 2026

Toni

Small room but clean just what we needed for a road trip

Partner

6/10

Pleasant

08 Jul 2026

Cheryl

Tv didn't work. Shower was only like warm.

Partner

8/10

Excellent

07 Jul 2026

Dave

Everything was clean and comfortable.

Family_with_children

6/10

Pleasant

05 Jul 2026

Eileen

Breakfast ok, room ok , bathroom cramped

Partner

10/10

Exceptional

05 Jul 2026

Caroline

Breakfast was good although we were there towards 9 so there wasn’t a lot left.

10/10

Exceptional

04 Jul 2026

Amy

Zero complaints. Let us gave a 3am check in from traveling. Very helpful. We'd stay again

Family

10/10

Exceptional

03 Jul 2026

Ryan

The staff there are fantastic. They are always willing to answer any questions or concerns you may have, offer suggestions, and just ensure you're having a good time. They're truly amazing!

Pet

10/10

Exceptional

29 Jun 2026

Jessica

The staff was amazing, every single person I encountered was polite and offered assistance in some way. We originally book two nights but had a change of plans and the hotel was able to accommodate us in adjusting our stay. The hotel is older so it shows some of it’s age, but the room was clean. There was no pool which disappointed the children. The breakfast had decent options.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Faye

No

Family

6/10

Pleasant

28 Jun 2026

Donald

Cheap stay for 1 night. Basic room. Breakfast was a joke. Only waffles available at 8:15 the busiest time. Bathroom is tiny. Really just a renamed Econlodge.

6/10

Pleasant

28 Jun 2026

Donald

No comfortable chair in room. Office chair only. Tiny bathroom. TV was unavailable because of weather? Renamed or not this is still just a cheap Econolodge. Breakfast buffet needs someone besides desk clerk to mailtain it. He was busy checking people out and all that was abvailable at 8:15 (the busiest time) was the waffle maker! If you advertise breakfast it shound be available the entire open time! I ending going to Butte Perkins for breakfast.

Self

6/10

Pleasant

27 Jun 2026

Jean

The hotel was right on a main road, so, easy to get to. The room was clean enough, and staff were pleasant. Two complaints: first, the water in the shower never got really hot. I let it run for a long time. The more serious complaint: there was no milk of any kind at breakfast. And no cold cereal except the granola that was to be used as a topping on waffles. There were staff all around. Why couldn't one of them have gone to a nearby store and bought milk? My husband eats cold cereal every morning so he had to use the granola for the waffle topping, and open about 12 of the little containers of cream that were available for coffee. Also, the hotel seemed to be hoarding small yogurts.

Partner

6/10

Pleasant

26 Jun 2026

Kathryn

The property and our room seemed clean. The bed was comfortable and the towels were great. The staff were all friendly and helpful.

Breakfast was ok but disappointing. I can’t eat gluten and my options were very limited. I wish they had an oatmeal option and fresh fruit.

Our shower was poorly maintained. It drained slowly, the water was only lukewarm warm and the shampoo bottle was empty.

Also, the room refrigerator didn’t have a freezer compartment. So there was no way to refreeze the ice packs for my cooler bag.

Friends_and_family Friends

4/10

Poor

25 Jun 2026

Kathleen

Our room was spacious, but the AC unit was terribly noisy---kept us awake all night. Bathroom was dirty, and shampoo & body wash dispensers were empty. Breakfast items were gone by 8:00 am, so much for \"free breakfast.\" Coffee was undrinkable. There was only one overworked person on staff to handle everything, including breakfast and check-outs.. Hire more people!

Partner

6/10

Pleasant

23 Jun 2026

Eric

The facility is in need of a deep cleaning and upgrade. Breakfast was lackluster.

Self

8/10

Excellent

23 Jun 2026

Loretta

staff vey nice

Partner

6/10

Pleasant

23 Jun 2026

Terry

The beds are old and worn and could be changed out to new ones. The bathroom is outdated and the shower is not designed for anyone that is taller than 5ft. The hotel staff is hit or miss. Some of them are really polite and very helpful and a few seem like they really don't enjoy their job very much. The outside property is very nice and the hotel looks clean through out.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Alfredo

Definitely a great stay. Air conditioning and room were very comfy.

Partner

8/10

Excellent

21 Jun 2026

Joella

A little bit older and outdated but clean and helpful staff. Amenities were good. Would stay there again for the price.

Partner

8/10

Excellent

20 Jun 2026

Jan

Staff at check in was great…major complaint is that it is not really very clean.

10/10

Exceptional

20 Jun 2026

amelia

Very comfortable and clean

Partner

8/10

Excellent

19 Jun 2026

Lena

Friendly staff convenient location to what we needed

Family

4/10

Poor

18 Jun 2026

Grace

The rooms are VERY SMALL. Our double was very small.

Family

10/10

Exceptional

14 Jun 2026

Joy

My room was super clean, quiet and comfy. The bedding was great! The location was excellent and easy to get to everything. The warm breakfast with a nice bonus as was the cold orange infused water and warm cookies. Great value for the price. Would definitely stay there again!

Self

8/10

Excellent

14 Jun 2026

William Sean

Very nice staff. Breakfast was ok.. Cereal wouldn't work. But all in all it was a great stay.

Business

10/10

Exceptional

14 Jun 2026

KaLana

Breakfast was slim pickings due to delay in food truck/food order.....bummer

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Dan

Clean your parking lot please. I just cleaned my car and when I opened my door to my car to get out at the property a don't high drift if cottonwood blooms filled mt car. Had to literally reclean my car. Cottonwood drifts feet high and not trees in a hundred feet. Clean you damn lot.

Pet

10/10

Exceptional

06 Jun 2026

Theresa

Always a great stay in Missoula! Helpful, friendly staff and clean!

Partner

6/10

Pleasant

03 Jun 2026

Peter

Small room, very small bathroom. Stained sheet.
Reasonable breakfast.
Formerly an econolodge. Not very updated!

Partner

4/10

Poor

01 Jun 2026

Joseph

Fridge and hvac were very loud.

4/10

Poor

31 May 2026

Karen

The total amount of our stay was taken out twice as a hold until the end of our stay, thst put us in a bind.

Family

4/10

Poor

25 May 2026

Brian

I thought this Baymont was overpriced. Our room #109 was well used and showed it: broken sheet rock, broken doorstop hanging loose, obvious grime on walls, floor cleanliness suspect. Young, inexperienced front desk person. Basic hot breakfast was good and served early. Bed was comfortable and linens we're clean. Room was quite small and cramped for two people. AC worked great.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Adam

Clean and comfortable room in a convenient location. The staff were nice, and they breakfast is fine but not fancy, and gets the job done.

We will definitely plan to stay here again.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Jay

Great Staff

Self

8/10

Excellent

23 May 2026

Michael

room was a little small, Breakfast was ok, and the ice machine was broken on the 1st floor.

Partner

6/10

Pleasant

22 May 2026

Brandon

Bathroom in our room was pretty gross, hair on toilet, floors, and shower.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Victoria

Good stay

Self

10/10

Exceptional

17 May 2026

Skyler

Everything was great!

2/10

Poor

15 May 2026

Michelle

I checked out on Tuesday was told the “money manager” would be calling me because of the cleanliness of our room. No manager called me. I ended up calling them back several times trying to speak to someone and when I did, she was incredibly rude with me. I might as well have been talking to the wall. I told her what it happened. We pulled the sheets back and there was a used corn pad from someone’s foot in our bed, there were dead bugs all over the windowsill and there were disgusting old french fries under the desk, which tells me the floor certainly hasn’t been cleaned. I waited from Tuesday until Friday for this mysterious “manager” only to be treated beyond rude. I wasn’t asking them for anything other than trying to let them know this is what had happened & the condition of our room & she was incredibly rude. I would never stay there again. You’d be better off sleeping under a bridge. It would be cleaner. I am a Wyndham rewards member and this is the absolute worst place in Missoula, Montana that you can find to stay! To find something off of someone else’s foot in our bed only to basically be told I’m a liar by the “manager “is absolutely disturbing. I would not recommend you go there ever ever! Stay away! It is dirty, the “manager”, when you can finally get a hold of her is so rude and just absolutely treated me with little or no respect whatsoever. Stay away from Baymont Inn. Even if you think you’re getting a good deal, you’re not it’s filthy!

Friends_and_family Family

10/10

Exceptional

12 May 2026

Nicholas

Great rooms. Super clean.

8/10

Excellent

11 May 2026

David

Breakfast was not well supplied. Ran out of food. Juice machine didn’t work.

Staff was friendly and room was clean.

Self

4/10

Poor

11 May 2026

Carol

We chose this because typically the Baymont hotels are decent quality. This was an exception and we found out it was an old Econolodge so maybe that is part of the problem. The positives: staff were super friendly and efficient. Location was convenient. The allowed our dogs for an additional fee. Negatives: Room was equipped with a weird press board closet, no light on one side of the bed, and the tile in the bathroom was either an extremely unfortunate design choice OR splattered with poop because that is how it looked. So gross. I think it was the former since nothing smelled like poop. But who in their right mind would pick this for a bathroom? Breakfast was the usual bag made scrambled eggs, processed breads , waffle maker etc that seems to be the MO in all these moderately priced places. We would not stay there again. With some updates it could be nice.

Pet

10/10

Exceptional

10 May 2026

Geoffrey

The room was not as clean as i expected. The room was tidy, but a Shoe print on a pillow case, duvet was also slightly dirty. One of the pillows smelled old and musty, never been washed. We went for breakfast at 6am, everything was cold. Not heated, had to use the microwave. Coffee was hot. Bathroom wall had moisture streaks running down the wall. Not the level I expected for the price paid.

10/10

Exceptional

08 May 2026

Cindy

The room looked and smelled very good.

Partner

10/10

Exceptional

08 May 2026

Darryl

The staff told us the property had been recently renovated so everything was in great condition. The bed was comfortable and the room amenities included a fridge and microwave as well as coffee maker.

We needed to keep something frozen and the front desk happily put it in their freezer for the night.

The breakfast was good, waffles, eggs and porridge, among other items and the coffee was quite good considering hotel coffee usually isn’t…

They allow pets and on our stay there was a lot of dogs, which we loved to see. We suggested they try a “yappy hour” for all the fur friends as a way to socialize.

The restaurant in the parking lot was really good and if you like gambling, a casino is attached to the restaurant.

We would definitely stay here again when stopping in Missoula.

Partner

10/10

Exceptional

05 May 2026

Pam

We planned to stay at a house in Missoula, unfortunately it didn't work out, so staying at the Baymont was a last minute reservation made the night of our stay.

This is a relatively new hotel, so everything was clean and new. Pleasantly surprised by the 24 hour coffee/tea/hot chocolate stand. Breakfast was standard hotel breakfast, though they had both regular and chocolate waffles, something I hadn't seen before. The blankets on the beds were thin, and since we like to sleep in a cool room, but stay warm, we asked for extra blankets which were immediately provided. They also provided my sister with a toothbrush and toothpaste as she didn't have either with her.

A great price with helpful staff. I'll be glad to stay here again.

10/10

Exceptional

30 Apr 2026

Terri

Nice, clean rooms. Property was in a great location.

Self

10/10

Exceptional

28 Apr 2026

Richard

Very helpful staff very clean and comfortable room

Self

10/10

Exceptional

26 Apr 2026

Russell

Nice rooms , coffee was always available with cinnamon and nutmeg, very nice addition.
The front desk personnel were helpful and friendly.
Great stay!

Partner

10/10

Exceptional

24 Apr 2026

Brenda

Clean rooms

Partner

8/10

Excellent

20 Apr 2026

RICHARD

Pastries looked dry, old. No proteins. Just had cereal. Room was clean and comfortable bed and pillows. Over all a comfortable night sleep.
.

Family

6/10

Pleasant

14 Apr 2026

Torri

Breakfast lacked any hot protein options, cold hard-boiled eggs only. No milk for cereal.

Pet

10/10

Exceptional

06 Apr 2026

Mary

Room was confortable

Partner

10/10

Exceptional

06 Apr 2026

Kimberly

The staff was very nice and helpful. We checked into our room and upon entering we noticed the sink stopper was broken (I took it to the front desk clerk) and one of the beds had a dirty comforter (not changed) and then we pulled back the comforter and the sheet was also dirty (hair and lint looking stuff). Apparently the cleaning crew forgot to change out the bedding and they just made the bed up. The front desk clerk immediately got us new bedding and she even offered to move us to another room, but we just swapped out the dirty bedding with clean bedding and said it was was fine. Overall, we really liked this property and the front desk lady did tell us they were in the process of upgrading the rooms; which will make it even nicer for future guests when they put some new paint on the walls as they are pretty beat up. The breakfast was okay and they had good coffee, tea and hot chocolate. To improve the breakfast, it would be nice if they offered some fresh fruit (i.e. apples, oranges, bananas, grapefruit) and something warm (i.e. eggs) for those people who do not each bread or cereal. We would also suggest they stop burning the wax melts in the lobby as they are harmful to humans and pets, as they may release volatile organic compounds (VOCs) and nanoparticles that, when inhaled, can cause respiratory irritation or enter the bloodstream. Additionally, synthetic fragrances and specific ingredients can trigger allergies in humans and pose toxicity risks to pets.

Friends

6/10

Pleasant

05 Apr 2026

SUSANNE

Breakfast left a lot to be desired. Bathroom was extremely small & cramped.

Family

10/10

Exceptional

05 Apr 2026

Jaime

Great price and comfortable

Self

8/10

Excellent

05 Apr 2026

Nicole

Slept the beds are not very comfortable

10/10

Exceptional

04 Apr 2026

Travis

Clean comfortable bed and bathroom. Only complaint i can think of is that the showerhead is at shoulder level so youll have to duck to wash your hair (Im only 5 10and noticed this). Very friendly helpful staff and overall great stay!

Family_with_children

2/10

Poor

03 Apr 2026

Tina

We didn’t stay more than a few hours- there was a car parked below our room assuming a homeless couple and a dog- they were screaming and yelling at each other our entire stay, they had a dog and were very disruptive.

Partner

10/10

Exceptional

31 Mar 2026

Darla

Nice front desk staff... clean rooms... but bathroom

10/10

Exceptional

28 Mar 2026

Leo

Met all our expectations, comfortable room, price reasonable, good location, friendly competent staff…great breakfast…

10/10

Exceptional

25 Mar 2026

Heather

Breakfast could be better

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Lance

Great stop over hotel. Great breakfast.

Partner

6/10

Pleasant

02 Mar 2026

Cheleen

There was black hair in our bathtub and on our towels and pillows.. And the breakfast was also disappointing

Partner

10/10

Exceptional

24 Feb 2026

Colleen

The room was clean and very close to shopping and restaurants. Staff was very friendly.

Partner

10/10

Exceptional

17 Feb 2026

Bob

Staff and cleanliness.

10/10

Exceptional

15 Feb 2026

GILBERT

Great customer service and very clean facility.

6/10

Pleasant

11 Feb 2026

Lisa

Great welcome from the young staff member!

Leisure Partner

4/10

Poor

08 Feb 2026

tim

Dirty

Self

6/10

Pleasant

03 Feb 2026

Kathleen

Continental breakfast was very limited, staff seemed cold and stiff, room showed signs of wear, especially the bathroom floor and door had past water damage.

8/10

Excellent

03 Feb 2026

Anna

The room was clean and the staff is very nice!

10/10

Exceptional

30 Jan 2026

Bob

Room was very clean and the people were very friendly and helpful.

Business

8/10

Excellent

27 Jan 2026

Elizar

The room wasn’t the biggest but other than that the bed itself was comfy, the staff were nice and helpful, and you get free breakfast so it was a neat hotel.

Leisure Self

10/10

Exceptional

27 Jan 2026

Roberta

Room was good, staff is great and breakfast was good!

10/10

Exceptional

25 Jan 2026

Leah

Everytime we stay here, it’s always warm and welcoming. Clean, comfortable beds and that show feels so amazing after a cold walk. Thank you again for your hospitality and welcoming us (:

Leisure Partner

8/10

Excellent

25 Jan 2026

Roberta

I am glad we stayed but there were two things that I was kinda upset, one, coffee pot did not work (and I love my coffee as soon as I wake up) and second, the body wash container was empty. Lucky I had a small bottle in my bag but I didn't bring it in the shower. Otherwise I was satisfied.

10/10

Exceptional

18 Jan 2026

Ken

Room was clean. Location very convenient. Great breakfast

Leisure Family

8/10

Excellent

12 Jan 2026

Irene

Bed was comfortable and staff was friendly and helpful.

8/10

Excellent

10 Jan 2026

Jeff

Beds were uncomfortable but price was

6/10

Pleasant

18 Dec 2025

Barbara

The room needs remodeling still. I asked at front desk & the floor, beds, tv, desk & chair plus the cabinet w/microwave & fridge were new. However the sink was damaged & repaired poorly, the tub has nice rainfall showerhead but the tub is old along with the faucet was not working correctly. It had hot water but you had to fiddle with the faucet to try to get warm water. Not fun. Toilet seat not the best either.
Once they get all these things done it will be great. Mattress was fine. Needed sleep so slept instead of breakfast.

10/10

Exceptional

18 Dec 2025

Jackson

Breakfast was great well stocked. Staff were friendly and courteous.

Leisure Pet

10/10

Exceptional

14 Dec 2025

Martin

Convenient

Partner

10/10

Exceptional

08 Dec 2025

Edward

The front desk staff was pleasant and efficient, despite the fact I was checking in at 1AM after an airline fiasco. They also kept the hotel running smoothly despite a citywide power outage early in the AM. The mattress was heavenly and the room was clean and quiet. Some scratches/chips on the sink but it was clean. The Baymont worked out great for my brief stay in Missoula.

Leisure Self

10/10

Exceptional

06 Dec 2025

deborah

Best customer service I’ve had in a long time.

6/10

Pleasant

05 Dec 2025

Farren

Smaller room, everything up to date, it is an older hotel, clean, 3 pillows for 2 people.

10/10