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8.6/10Excellent481 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.4/10 8.4
Location10.0/10 10.0
Neighborhood8.4/10 8.4
Amenities8.0/10 8.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Comfort Inn Morelia Morelia
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get rested and ready for anything at the smoke-free Comfort Inn Morelia hotel in Michoacan, MX near the Las Rosas Garden.
We are also near the Cathedral Church, San Nicolas College, Las Tarascas Fountain and the Michoacan Museum. Prepare for a successful day ahead with amenities like free WiFi, an exercise room, a restaurant, guest laundry facilities and a business center with copy, print and fax services.
All spacious guest rooms and suites have 32-inch flat-screen TVs, desks and irons and ironing boards. Behind every great day is a great night at our Comfort Inn Morelia hotel. Book now.
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When you stay at Comfort Inn Morelia in Morelia, you'll be connected to a shopping center, within a 5-minute drive of Michoacan University of San Nicolas de Hidalgo and Government House.
This hotel is 3.3 mi (5.3 km) from Benito Juarez Zoo and 3.8 mi (6.2 km) from Morelia Convention Center. Make yourself at home in one of the 54 air-conditioned rooms featuring flat-screen televisions. Satellite television is provided for your entertainment.
Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:30 AM
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Events/parties allowed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Parties and events are allowed on site
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
18
-
Optional fees
- Rollaway bed fee: MXN 250.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Michoacan University of San Nicolas de Hidalgo
1.9 km / 1.2 mi
Convenciones Cantabria
3.3 km / 2.1 mi
Museo de Geología y Mineralogía Dr. Jenaro González Reyna
3.3 km / 2.1 mi
Government House
3.4 km / 2.1 mi
Jardín Gaviota
3.5 km / 2.2 mi
Benito Juarez Zoo
4.2 km / 2.6 mi
University Public Library
4.9 km / 3.1 mi
Palace of Justice
5 km / 3.1 mi
Santa Rosa de Lima Church
5.1 km / 3.2 mi
Rose Garden
5.2 km / 3.2 mi
Regional Museum of Michoacan
5.2 km / 3.2 mi
Conservatory of Roses
5.2 km / 3.2 mi
Mariano Matamoros Theater
5.2 km / 3.3 mi
Morelia Cathedral
5.3 km / 3.3 mi
Palacio Clavijero
5.3 km / 3.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Total number of rooms: 54
- Number of floors (main building): 4
- Single rooms: 6
- Double rooms: 48
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
Show 33 more facilities & services
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Babysitting serviceExtra charge
- 24-hour securityExtra charge
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- GardenExtra charge
- Terrace
- Gym
- Luggage roomExtra charge
- Café
- BarExtra charge
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Conference room: 2
- Meeting room
- Business centre
- SaunaExtra charge
- MassageExtra charge
- Breakfast
- Breakfast buffet
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- Golf
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 35 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Hairdryer
- Bathroom
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable heating
Show all 13 amenities
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
DOUBLE KING BED NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Shower
- Hairdryer
- Bathroom
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 35 m²DBL.2D-NM
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
Show all 12 amenities
- Individually adjustable heating
- Safe
- Wi-fi
- Wake-up service
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Room amenities
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wi-fi
- Wake-up service
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • Accessible • 1 Bedroom • 35 m²ROO.H6-3
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Shower
- Bathroom
Show all 12 amenities
- Hairdryer
- Direct dial telephone
- Tea and coffee making facilities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
Room Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-3
Room amenities
- Wake-up service
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Shower
- Bathroom
- Hairdryer
- Direct dial telephone
- Tea and coffee making facilities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Morelia Morelia
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Comfort Inn Morelia Morelia
100
reviews shown
Cecilio
Great stay
Ana Brenda
Tuvimos un incidente nuestro aire acondicionado no servía, lo bueno que nos mandaron un ventilador, cuando hicimos check in nos mencionaron que teníamos desayuno buffet pero en el desayuno nos dijeron que no únicamente nos ofrecían para preparar huevitos, de ahí en fuera todo muy bien. Gracias
Luz maria
Excellent
Julio
Clean rooms, very quite, comfortable and spacious.
Verified traveler
The rooms were uncomfortably hot
FRANCISCO
Nice little hotel
Sergio
The air conditioner was not functioning in the room we stayed for the night. Luckily we were there for only one night. Moreover, everything was great and breakfast was delicious.
Gonzalo
Good for staying
Adrian
The location was convenient.
Paolo
It was fine
Omar
The
Cesar
Breakfast. Easy access .
Its located in a good area
Its located in a good area
peter
We were given a room with no air conditioning. I asked the front desk about it and they offered a fan to which I said no because it was very hot in the room (88 fahrenheit at that moment). They obliged and gave me a different room which was nice but I felt like a bother. Room was pretty clean and comfortable, other than uneven pillows, but hallways were dirty and the free breakfast included with the stay includes bread, fruit and yoghurt, and juice, while there is a buffet table set up for an additional cost of around 159 pesos per person. Just be aware, the free breakfast is not great.
Sonia
Bien
Tony
the person at front desk toll me they were sold out, i look online and it show 4 bedrooms available, after i came back in to check in he just told me there was probably one cancelation or 4 at the same time which didnt make sense.
restrooms were dirty , really dirty. Shower doors were rusted . floors were super dirty in restrooms
i will not recommend or come back
restrooms were dirty , really dirty. Shower doors were rusted . floors were super dirty in restrooms
i will not recommend or come back
IRMA
The only thing that probably can change is the breakfast. They should consider have more variety specifically for someone who spend more than a week.
IRMA
The only thing I will suggest is that they should have more variety on the free breakfast.
Monica
Ok Hotel
It is a nice convenient hotel close to a lot of things took us about 20min to get to the plaza. Overall good comfortable stay the only bad thing I would say is that the keys to the doors never work. I went to reception 5 times which was so annoying. Front reception workers were nice except for one man who seem bothered that I kept asking the to program my key but how is that my fault.
Alma
Great customer service!!
Gina
Regresaría nuevamente
José Manuel
Pueden mejorar
Me he quedado en otros hoteles de la misma cadena y nunca había tenido una queja, pero esta vez, sí. Se supone que la reservación tiene desayuno incluido, pero su desayuno \"incluido\" dejaba mucho que desear, para tener un \"desayuno\" más o menos, había que pagar $110.00 extra para un \"buffet\" de como 4 cosas. El piso de la habitación, extremadamente sucio tan es así que si andabas descalzo, terminabas con los pies negros. El aire acondicionado no funcionaba y no tenía una ventana que abriera, por lo que se encerraba el calor.
JACOB edmundo
Good!
Alma
the employees were very friendly and efficient and the hotel very clean.
ANIBAL
I liked the way Sergio at front desk handled a request I had with no hesitation.
Alex
Close to Costco and other American stores and food.. Free breakfast although if you want extra depending on what it is they will charge you.
Gina
El lugar es muy limpio y cómodo
Arturo
The card key to get into the the room had to be activated every single day
Jose Luis
Very beautiful place
Darlene
It’s a win win for me Homes! 😎
Stayed here last couple night in Morelia, definitely worth it, clean staff was helpful and friendly, continental breakfast was cool but the options of upgrading is available and not bad at all! Not to mention walking distance from Los Compadres tacos for dinner he’ll yeah I’ll stay there next time..!
Verified traveler
It is clean and comfortable, it is well located and the price is reasonable.
James
Good service! Good price!
Verified traveler
The service was good however the air conditioning was terrible. It is not an air conditioner, it is a fan. The room is very hot at night.
Katherine
Great services Is really nices it has privet parking and theres lot of good places to eat walking distance.
Joseph
This property is clean has no amenities and beds aren't comfortable.
Verified traveler
Clean and great price
Great clean hotel with a good rate. Beds are a little hard. Good free breakfast
Verified traveler
Good enough
It was a OK room for price, only thing I would say is that a lot of mosquitos they need to do something about it
Everardo
El colchón de la cama parecia cuna, se sumía de Enmedio.
Alejandra
Mi experiencia en este hotel fue decepcionante.
Entiendo perfectamente que el horario de check-in es a las 3:00 p.m. y no tengo problema con respetarlo. Sin embargo, al llegar alrededor de las 2:00 p.m. nos informaron que las habitaciones no estaban listas. Después, al preguntar si existía la opción de check-in anticipado, nos dijeron que sí y, tras realizar el pago correspondiente, nos asignaron una habitación de inmediato.
Mi molestia no fue tener que pagar el check-in anticipado, sino que inicialmente se nos dijo que no había habitaciones listas, cuando aparentemente sí existía una alternativa para ocupar una antes del horario establecido. Considero que esta información debió proporcionarse desde el principio para que el huésped pudiera decidir.
Además, la habitación era bastante básica y la regadera tenía un problema que provocaba que el agua se saliera hacia el baño. Por otra parte, los alimentos estuvieron por debajo de lo esperado.
En general, la falta de claridad en la atención desde la llegada, junto con detalles en las instalaciones y la comida, hicieron que la experiencia no fuera satisfactoria.
Entiendo perfectamente que el horario de check-in es a las 3:00 p.m. y no tengo problema con respetarlo. Sin embargo, al llegar alrededor de las 2:00 p.m. nos informaron que las habitaciones no estaban listas. Después, al preguntar si existía la opción de check-in anticipado, nos dijeron que sí y, tras realizar el pago correspondiente, nos asignaron una habitación de inmediato.
Mi molestia no fue tener que pagar el check-in anticipado, sino que inicialmente se nos dijo que no había habitaciones listas, cuando aparentemente sí existía una alternativa para ocupar una antes del horario establecido. Considero que esta información debió proporcionarse desde el principio para que el huésped pudiera decidir.
Además, la habitación era bastante básica y la regadera tenía un problema que provocaba que el agua se saliera hacia el baño. Por otra parte, los alimentos estuvieron por debajo de lo esperado.
En general, la falta de claridad en la atención desde la llegada, junto con detalles en las instalaciones y la comida, hicieron que la experiencia no fuera satisfactoria.
Miguel
A la llegada: había muchos pelos en la pared de la regadera, el wc no drenaba bien, las toallas rotas, humedad en el closet, colchones incómodos y viejos, gimnasio dos de dos caminadoras no servían, wc del lobby no drenaba. Y eso que nos quedamos menos de 12 hrs. Lo que si EXCELENTE servicio en desayuno. Jamás me quedaría en un hotel de esa marca o cadena hay otros hoteles de misma gama muchos más limpios y calidad. De verdad deben poner mucha atención en esos detalles que lo único q hacen es que no regreses al hotel. Se le dijo y se escribió a la persona que estaba en la recepción.
Tarsicio
El hotel es limpio, su personal muy amable, solo que las instalaciones son viejas.
Alejandro
Limpio y accesible, buen desayuno
Ulises
No me gusto mucho pero es aceptable
Marco Montiel
La habitación tiene muchas deficiencias, no está tan limpia y aparte los climas no funcionan, su respuesta fue que algunas habitaciones no tienen clima, aunque en la descripción dice que si, el personal 0 capacitado
María Lisbeth
La habitación cuenta con aire acondicionado haciendo muy buena la estancia dentro de la habitación.
Everardo
Todo muy bien!!! Cómo siempre ha sido, una estancia muy recomendable.
Marla Berenice
Kjj
Cynthia
Excelente lugar, solo el estacionamiento no es suficiente enfrente del edificio, el desayuno que está incluido no es rico y además frío.
Everardo
Excelente servicio. Todo limpio, emuy buena atención.
J
Todo bien, ya antes me había hospedado aquí, en esta ocasión la habitación tenía un olor a trapo húmedo desagradable que me dejó la impresión de no estar totalmente limpio
María Enriqueta
Excelente hotel, muy limpio
gerardo
El estado de las toallas y ropa de cama es muy malo, especialmente las toallas. MUY MUY viejas, alguna vez fueron blancas, amarillentas, desgastadas, percudidas.
Hugo
Excelente el trato del personal del hotel y del restaurante.
Hugo
Tanto el personal del hotel como el del restaurante es muy amable y atento.
J FRANCISCO
Solo la ducha y sanitario le falta limpieza
Celerino
Si muy atento en recepción y muy limpia la habitación
Jorge
Todo muy bien, gracias
Maria
La habitación está limpia pero la ropa de cama ya es vieja amarillentas las sábanas. La atención del personal excelente!
Carlos
Hotel viejo, mal olor y desayuno incluido terrible
Tulio
Me dieron al principio una habitación equivocada. En el baño, toallas viejas y empezando a desilacharse, la puerta del baño vieja y con lama,
Al salir, dejaron mi auto fuera del estacionamiento sin avisarme.
El servicio, deja mucho que desear para el costo
Al salir, dejaron mi auto fuera del estacionamiento sin avisarme.
El servicio, deja mucho que desear para el costo
Adriana
Habitación limpia, estacionamiento amplio, desayuno estuvo bien.
Israel
Muy recomendable para descansar
Muy comodo y tranquila la zona. Todo esta sl alcance.
Everardo
Cambió de toallas!!
Buenas instalaciones, solo que un poco de descuido en las toallas de baño, ya les hace falta cambiar por nuevas,. Por lo demás, excelente todo!!
Joaquin
El problema es que nos asignaron una habitacion que despues de tres intentos de abrir nos asignaron otra habitacion la cual tenia las toallas muy percudidas que parecian sucias, igual que las sabanas. Ademas de muy ruidosa por el estacionamiento y en los pasillos con los huespedes.
Andres
NA
Dora
muy cerca al centro historico, todo muy bien, el desayuno incluido super bien.
Elpidio
Recomendable !!!
Recomiendo el hotel, muy limpio, esta en zona tranquila y segura cerca de restaurantes y tiendas de conveniencia, desayuno aceptable, esta a 15 minutos del centro de Morelia en auto.
Fernando
Bueno
Bueno, limpio. Cumple el propósito para dormir y pasar la noche
Danna Camila
No entiendo porque si eran las 10:30 am nos cobraron el desayuno, cuando nos habian dicho que era hasta las 11 am
Thomas Paul
Basico
Esta bien,
Su equipo no aparecen tan contento, y un poco molestado para atender alguien en check in .
Su equipo no aparecen tan contento, y un poco molestado para atender alguien en check in .
jesus
Muy bien ubicado, ropa de cama limpiecisima, muchos lugares para comer cercanos
Estefany
Excelente
Ramiro Alvarez
En general todo estuvo bien
Manik Manuel
Muy buena ubicación, el personal muy atento, el desayuno sabroso. Sin duda regresaríamos.
Cesar Eduardo Jesus
Habitaciones muy cómodas y espaciosas solo q no había jabón y shampoo en la regadera, el desayuno muy rico y el personal muy amable
Diseño Creación y Fabricación
Muy bien , muy agusto , voy muy seguido a morelia y esta en mis primeras opciones de llegada
Maria Eugenia
Es limpia, tiene los servicios básicos para este tipo de hoteles, el personal es amable, el estacionamiento techado es un poco reducido.
JORGE PERALTA
Todo bien solo q un no había shampo en el baño
Carlos
Un muy buen lugar para hospedarse, lejos del bullicio del centro. El traslado del hotel al centro histórico en carro es menos de 10 minutos, solo ten cuidado si manejas, la gente allá es pésima tras el volante, muy agresiva.
Jesus
Hotel alto en precio, huele a comida todo el tiempo y cero atención y servicio
Adolfo
Buen lugar para descansar
Excelente servicio. Un buen lugar para descansar con lo indispensable. Excelentes habitaciones.
Imanol
Hotel nada preciso a las fotos
Nadia
Comodidad
Excelente ubicación
Fabiola Chantal
Todo esta muy bien, solo el check in es muy tarde. Para clientes que venimos de lejos a mas de 5hrs queriendo descanzar un rato y estuvimos esperando 2 horas.
gabriel
Buen lugar, las habitaciones junto a avenida ruido vehicular
Esperanza
Todo bien . Agradable solo que no había una cobija y pasamos mucho frió
Alejandra
Buena ubicación y las.instalaciones en perfecto estado
Rommel
Cama muy vieja, poco comada.
Edgar
.
Laura
Bien
Roxana
Excelente hotel, muy cómodo y limpio
Nayeth
Muy cómodo, personal amable y atento, el desayuno muy bien. Y la ubicación acorde a mis necesidades muy práctico. Sin duda me volvere a hospedar.
José de Jesús
La limpieza y atención
MARIA EUGENIA
La limpieza en habitaciones es regular, la taza de baño percudida, los muebles se ven bastante deteriorados, el aire acondicionado con ruido pero no enfriaba, se escuchan todas las conversaciones de pasillos y otras habitaciones, se subia el olor a comida en pasillos.
Toallas percudidas y con hoyos, ya bastante desgastadas.
Toallas percudidas y con hoyos, ya bastante desgastadas.
Christian
Excelente servicio
Rafael
Restaurante
Buen servicio. El restaurante es pequeño y sencillo, pero la atención es muy buena.
Christian
Amables y considerados con sus huéspedes
Lourdes
Es muy transitado el lugar , mucho ruido .
JORGE PERALTA
Todo muy bien, buen servicio
David
Todo excelente
Hector Manuel Rodriguez
BUEN LUGAR
Location & surroundings
Comfort Inn Morelia Morelia
Av. Periodismo 2111, Morelia, Mexico
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Comfort Inn Morelia Morelia
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