CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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8.8/10Excellent438 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.8/10 8.8
Location9.6/10 9.6
Neighborhood9.4/10 9.4
Value8.6/10 8.6
Amenities8.4/10 8.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Los Juaninos
This comfortable hotel is situated in a central location. Links to the public transport system can be reached within 1 km from the hotel. A diverse range of shopping facilities, numerous restaurants, cafés, bars aplenty and a variety of entertainment venues are to be found in the immediate vicinity.
It is only about 77 km to a wonderful forest; an ideal destination for those seeking peace and quiet. An inviting beach is 274 km away and may easily be reached by making use of the public transport network.
Built in 1886, this hotel comprises a total of 31 rooms of the categories master suite, superior with view and superior. The hotel welcomes guests in a lobby with a 24-hour reception, safe and lift access.
Further facilities include a bar, an air-conditioned restaurant with a non-smoking area, Internet access and conference facilities. For an additional fee, room and laundry services as well as a car park and a garage may also be made use of.
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The individually appointed rooms come with an en suite bathroom with hairdryer, a direct dial telephone, cable TV, an Internet connection, a minibar, a double or king-size bed, a seating area and central heating. Some of our rooms also come with a balcony.
The hotel affords massage services (for an additional fee). Sports enthusiasts have the opportunity to play golf (at a course located around 2 km away). Breakfast is served every morning. Lunch and dinner may be taken á la carte or from a set menu.
It is also possible to book a full board stay.
With a stay at Los Juaninos, you'll be centrally located in Morelia, steps from Morelia Cathedral and a short 4-minute drive from Morelia Convention Center.
This hotel is 0.2 mi (0.3 km) from Casa Natal de Morelos and 0.2 mi (0.4 km) from Temple of the Crosses (Templo de las Cruces San Francisco). Stay in one of 31 guestrooms featuring flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Smoking areas
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 280 per person
- Airport shuttle fee: MXN 450 per vehicle (one-way)
- Valet parking fee: MXN 120 per night
- Nearby parking fee: MXN 120 per night (2625 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
State Government Palace of Michoacán
0.1 km / 0.1 mi
Morelia Cathedral
0.1 km / 0.1 mi
Plaza de Armas
0.3 km / 0.2 mi
Plaza del Carmen
0.3 km / 0.2 mi
Casa Natal de Morelos
0.3 km / 0.2 mi
Mariano Matamoros Theater
0.4 km / 0.2 mi
Museum of Colonial Art
0.4 km / 0.2 mi
Temple of the Nuns
0.4 km / 0.2 mi
Regional Museum of Michoacan
0.4 km / 0.2 mi
The Cultural House (Casa de Cultura)
0.4 km / 0.3 mi
Michoacan Crafts Museum
0.4 km / 0.3 mi
Palace of Justice
0.4 km / 0.3 mi
Federal Palace
0.4 km / 0.3 mi
Temple of the Crosses (Templo de las Cruces San Francisco)
0.5 km / 0.3 mi
University Public Library
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2010
- Total number of rooms: 31
- Number of floors (main building): 2
- Annexe (s): 2
- Single rooms: 7
- Double rooms: 21
- Suites: 3
- boutique hotel
- American Express
- MasterCard
- Visa
- City centre
Show 48 more facilities & services
- Bus/Train station
- Airport
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Car hireExtra charge
- Transfer serviceExtra charge
- Valet parkingExtra charge
- Airport Shuttle
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical serviceExtra charge
- Bicycle hire service
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Hotel safe
- Cloakroom
- Lift access
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- ProjectorExtra charge
- Business centre
- MassageExtra charge
- Spa treatmentsExtra charge
- Breakfast
- À la carte lunch
- À la carte dinner
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLos Juaninos
DOUBLE SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLos Juaninos
Double or Twin SUPERIOR CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLos Juaninos
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLos Juaninos
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE INNER-SUPERIORQUADRUPLE • INNER-SUPERIORQUA.IN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- INNER-SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLos Juaninos
QUADRUPLE INNER-SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- INNER-SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.IN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE INNER-SUPERIORDOUBLE • INNER-SUPERIORDBL.IN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER-SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLos Juaninos
DOUBLE INNER-SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER-SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.IN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLos Juaninos
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Los Juaninos
100
reviews shown
Alberto
Great experience always stay there
Love the location
Love the location
Thomas
The Centro Histórico of Morelia is a great place to visit. As a base from which to explore the area, Hotel Los Juaninos provides the perfect location and atmosphere.
gisela
Great location
Roberto
No breakfast on my stay
erma leticia
All good!
Daniel
The room was spotless, the staff was very friendly and helpful. I thoroughly enjoyed my stay and plan to return.
david
we didn't eat there
German
Muibuen servisio
Alexei Lopez
Great Place to say, great staff!! no complains, will rebook it next time!!
Salvador
Great location. Minimal parking at entrance, but employees at the door to carry your luggage and park your vehicle.
Hilda
The hotel is right across from the Cathedral. The hotel is beautiful with friendly staff. Our room had the best view of the cathedral and the city.
OLEMA C
let me start by saying that the hotel staff was excellent. No complaints.
Keep in mind that the building was built around 1794 and later around 1830 became a teaching hospital.
Some of the rooms are a small and cramped. By the pictures on their website, I thought the rooms would be bigger.
All in all not a bad place.
Keep in mind that the building was built around 1794 and later around 1830 became a teaching hospital.
Some of the rooms are a small and cramped. By the pictures on their website, I thought the rooms would be bigger.
All in all not a bad place.
Paulo
Todo fue exelente lo recomiendo
Araceli
The beds were horrible, hard as a rock. Not handicapped friendly. When we called for room service it took forever to receive what we asked for. I will say the staff is very friendly and helpful.
Verified traveler
Everything it was great
Francisco
Poor
Jose
Amazing
Christian
Lovely hotel! Totally recommended. Higher price than others around but it is worth it.
Edna
.
Alejandra
The property was rustic and beautiful! The staff was very attentive and the location was excellent! I absolutely loved my stay at Los Juaninos, I highly recommend it :)
Adolfo
Very clean quite place
Williams
Great comfortable sleep at night. I have stayed at the hotels popular with influencers and although they are super nice, you can hear everything that goes on inside and outside of those hotels which kept me up at night. The young lady behind the desk at check in is kinda rude and not friendly at all. But all in all it’s a great hotel that is quiet and in a great safe location. The hotel is clean and comfortable and walking distance to everything the city center has to offer
Enrique
The staff was all around great!!
The laundry and dry cleaning prices are too high!!
The laundry and dry cleaning prices are too high!!
Lilia
Excelente ubicación, personal muy amable y muy bonito hotel!!
Christina
Views
Scott
No
Fernando
Bien
Moises
Great location, very clean and superb service
Norma
Very easy check in and out.
Not more than 5 min in the reception.
Room was clean and fresh.
Not more than 5 min in the reception.
Room was clean and fresh.
Antonio
Grate hotel and restaurant is a great location
Eugenio
Exceptional Location
William
I like been flexible I have a extra person por a day and they Ed with low cost with no problem others hotel they are very difficult , hospitality of the employees great , good food at the restaurant
Joseph
Exelent location
Fidel
Restaurant and valet staff were outstanding. Front desk couldn’t care less about our requests, even though we paid for the most expensive room. Music started blasting at 10am from the restaurant upstairs. Would not stay here again.
Thomas
Black Mold on Ceiling
I checked into room 226 and it was immediately clear the room had mildew. Additionally the room had no windows, so I was unable to clear the air. I expressed my concerns to the hotel, but they refused to change rooms for me, I was even willing to take a smaller room versus a suite I paid for.
I returned to the room and while in the restroom I had parts of the ceiling come down on me, which then drew my attention to the black mold on the ceiling.
My one night stay was horrible and I spent part of the night with the room doors open to have some kind of fresh air. I would not recommend this hotel to anyone, because of their lack of service.
I returned to the room and while in the restroom I had parts of the ceiling come down on me, which then drew my attention to the black mold on the ceiling.
My one night stay was horrible and I spent part of the night with the room doors open to have some kind of fresh air. I would not recommend this hotel to anyone, because of their lack of service.
Alfredo
Great experience
Juanita
Loved the customer service starting with arrival check in to parked car and help with my luggage and room
I would stay here again Definetly
I would stay here again Definetly
Maria
Great service
diego
The property looks super tired , dated , the property itself is an old building very beautiful arquitectural wise but looks like they haven”t put any effort or money in maintenance.
Our internet and t.v did not work during our stay even though we reported since we arrived.
This property is not a 4 star place at all .
.
Our internet and t.v did not work during our stay even though we reported since we arrived.
This property is not a 4 star place at all .
.
Jerry D
on check-in they could not find me in system. I arrived late, as I had notified them, early 6 am morning after first night date. Eventually figured it out.
Room had no ventilation or air conditioning. Only fans.
Bathtub drain did not work.
Shower was a drizzle and hot water took long time to arrive.
TV channels hard to figure out. No guide provided.
Otherwise all else was good.
Room had no ventilation or air conditioning. Only fans.
Bathtub drain did not work.
Shower was a drizzle and hot water took long time to arrive.
TV channels hard to figure out. No guide provided.
Otherwise all else was good.
Cesar
Not ready for confort
They change my room 4 times
Ronald
decent hotel but many near by are in better condition
Susan
Morelia
Good central location.
Gustavo
The hotel is beautifully historic. Very clean and very well-kept. In a prime location of the historic city center.
I landed at 5 AM from a redeye flight and arrived at the hotel at 6 AM. The staff was able to check me in for a reasonable fee so that I can get a good nap and restful morning.
I landed at 5 AM from a redeye flight and arrived at the hotel at 6 AM. The staff was able to check me in for a reasonable fee so that I can get a good nap and restful morning.
Wuqiang
The hotel is next to Morelia Cathedral, which is in the centre of Morelia. It is very convenient to walk around. The building is historical. The staff is very friendly although some of them are difficult to communicate in English. The hotel is not cheap. But the facilities are limited, e.g. there is no fridge, no kettle, no slippers.
ruby
Front staff not friendly. Restaurant staff & valet attendants very courteous.
Sandra
LOVED the location. It was across from the Cathedral, and one block from the main square. MUCH better to stay here than on the main square that is very loud until early in the morning. We had a room with a view and small balcony. Room was very large with super high ceilings. Bathrooms remodelled, spacious and very clean. Housekeeping daily kept the room very clean. Rooftop restaurant and bar had a super view, inside and outside seating, and good food, drinks and service. They were closed on Saturday night for a private party, and are not open at all on Sunday evening, so do not delay going there when you arrive in case they are closed for another private party. There is NOTHING negative to say about this property. I would stay here again and highly recommend it.
christian
Excellent location. Hotel is in the heart of Morelia
paola
Lovely and enchanting!
Carina
The hotel is in an old hacienda across from the cathedral. The view is amazing! I booked two rooms with king beds. I was giving two rooms with two full size bed. As a parent who do sleeps, this wasn’t very fun!
Richard
Very nice hotel and a restaurant is in the building for dinners.
There is no options for breakfast or morning coffee
There is no options for breakfast or morning coffee
Verified traveler
Good stay
It was a nice stay... room was nice but had alot of things that did not work.
Manuel
Staff is amazing
They really want to help
They really want to help
ELSA
A piece of history!
Super nice historical building. It was clean, comfortable, and well maintained. Conveniently located in city centre. check-in women at front desk not welcoming, seemed bothered by our questions and pointed us to QR code for answers. However, the guys who worked lobby super friendly and happy to see us.
Olivia
Right across from the Basilica many restaurants and shops walking distance. The hotel is from the colonial area , rustic tile or wood flooring, large doors and windows, but clean. We had great views of the Basilica. We were able to book a tour of Morelia through them. Excellent roof top restaurant open all day 8-11pm . Would definitely stay here again!
Rigoberto
Lack of amenities, no ice machine no morning coffee no ac( was not needed tho the room was very cool and huge fan made it perfect) over all great location but some more amenities would have made it perfect. Like made a pool a guess roof top walking area etc
RENE
Great location in the center of Morelia. Super clean. Staff beyond friendly and helpful. Roof top restaurant with great singers entertainment and excellent waitresses service. Quiet at night. Highly recommend it for families, couples and business travel.
Sandra
Me gusto mucho su arquitectura del hotel y las anotaciones muy limpias
Pricila
Service was excellent with a pretty view of cathedral
Noemi
The location of the property is incredible. Unfortunately, the staff other than Alexandra from the restaurant \"La Azotea\" and our housekeeping staff member Rosita, were horrible! The front desk never offered a VIP amenity even after messaging the hotel directly. I also had to call room service on an order of coffee and toast after placing an order 45 minutes prior, only to be told
they didn't know what time it would be delivered. Needless to say, I canceled the order and walked to a restaurant by the hotel to purchase it and bring it back to our room. I have stayed in many hotels in Morelia.. La Casa Grande, Hotel Casino, Hotel La Soledad and Villa Montaña. This was by far the worst Service of all. For about the same price range (property wise) I would stay at Hotel del La Soledad which has better service.The exerience was so bad I preferred losing a prepaid night and purchasing new tickets to return home because all the hotels were sold out during the Christmas break. ..
they didn't know what time it would be delivered. Needless to say, I canceled the order and walked to a restaurant by the hotel to purchase it and bring it back to our room. I have stayed in many hotels in Morelia.. La Casa Grande, Hotel Casino, Hotel La Soledad and Villa Montaña. This was by far the worst Service of all. For about the same price range (property wise) I would stay at Hotel del La Soledad which has better service.The exerience was so bad I preferred losing a prepaid night and purchasing new tickets to return home because all the hotels were sold out during the Christmas break. ..
maria
Needs more electrical outlets in the rooms.
Mayra
Lovely property.
Gladys
Beautiful
Melvin
Everything was good
Geovanna
Recent Stay
Clean, spacious, close to everything, safe, very colonial vibe which I already knew based on pictures.
Hajime
Dark history of Hotel
Reception service were as good other hotel but hotel old and dark. Don’t get me wrong, I expected old with history but darkness of hotel hallway to your room felt disappointed. Also make sure to have multi usb charge unit, cause only 1 outlet (that I was able to find) in bedroom area. Also safe box in room were broken/damaged and could not use. However room size and quality of bed were good that we were able to sleep well.
Verified traveler
Loved that it was close to everything in walking distance. Beautiful town
Verified traveler
El edificio: central, historico, bien conservado
Verified traveler
Staff was very nice, courteous, and helpful. Facility was well kept and well maintained. Construction was going on outside, however, it was the city constructing and not the facility. Can’t blame the hotel for the noise.
Joan
Great Stay
Great! Would come back!!
Maria
Fantastic!
The hotel is right in the historic center and the location is fantastic! The hotel is very nice and the restaurante is delicious!
Luis
Nice hotel.
Bobby
Great place in Morelia
Beds are comfortable. If you’re on the outside it can be a little loud. The restaurant is fantastic!
Eric
The experience was very good. The service was not as good as some of the other hotels in Morelia though.
Verified traveler
Loved the architecture, the restaurant, the service. Loved the location and view from our window. Downside: the church bell starts gonging at 5:30 every half hour, and so many gongs as if it will never stop so bring earplugs if your room faces the cathedral, but for the view it was worth it to me.
Verified traveler
Horrible place and worst experience. I booked a room during Mexican Independence Day, a previous hotel had called me a week prior saying that they had no rooms and canceled my reservation. So I booked the suite with a view at this hotel. Given my problem with the last hotel I called in advanced to confirm, they said yes your reservation was made and room with a view type confirmed. When I was in the city a day before I came in to make sure my reservation with a view was still as promised. The front desk Juan said yes we have your room ready for tomorrow even gave me the number but that I couldn’t check in until my check in date. Next day I show up to check in And they had changed my room type, while I paid for a suit with street view they said that they never said that and that my room was one in the back and didn’t even have a window. I asked to speak with the manager and he laughed at me and my fiancé saying we were crazy those rooms were booked a year in advanced. At this point I had already filled my credit card info prior to knowing the room we were downgrading even though being charged original suite. I asked the manager that room your giving me isn’t what I agreed paying for that type of room that did not want that room. He told me that’s fine you can leave, I asked what I should do with the form I was filling out to check in he said just leave it there we will though it away. Next day I check my bank account statement and they had ran my credit card regardless.
Verified traveler
I really enjoyed my stay at Los Juaninos, but the cell/wifi service in the rooms was not very good. You can only get a good wifi connection in the lobby. Cell service is also slow in the rooms.
Susanna
I liked the history, beauty, and location of the building. It really is lovely. The room was spacious and had a king sized bed.
I disliked the Cathedral's bell (was loud and incessant). Warning - you can hear the bell in your room. We switched from the noisy room with a view of the cathedral to a less noisy room in the interior. The room we switched to (in less than 20 minutes) was less expensive, but staff still charged us the cost of the more expensive room. Unpleasant woman at the front desk; really put a damper on our stay there.
I disliked the Cathedral's bell (was loud and incessant). Warning - you can hear the bell in your room. We switched from the noisy room with a view of the cathedral to a less noisy room in the interior. The room we switched to (in less than 20 minutes) was less expensive, but staff still charged us the cost of the more expensive room. Unpleasant woman at the front desk; really put a damper on our stay there.
Verified traveler
I liked that it was in town next to the cathedral lots of shops and restaurants within walking distance. The staff was friendly and they took care of arranging for a taxi to pick us up and take us to the airport. I didn’t like that my bedding was not clean the first night, however I notified cleaning service and it got taken care of. There was not enough hangers, no iron and had to ask for additional towels. No coffee maker.
linda jane
It could be absolutely great!
The building is wonderful, historic. Nicely adapted to today's needs but lacks electrical connections. The hotel was virtually empty. We arrived hot and with lots of luggage but could not enter our room until the appointed hour. No flexibility. Restaurant was not open on Sundays, no robes, two tiny bottles of water. It could be first rate with a bit more customer service and coffee in the lobby. We had to go for early morning coffee outside since restaurant did not open until 8:00 a.m.
Erika
Great location, nice staff and beautiful view. Unsure if tap water was potable but bottles had a charge; mini bar did not seem to work but did not use any way
Verified traveler
The property is in a great location right in the middle of downtown. I wished we had ac in our room. We only had a ceiling fan but it was still warm. Other than that staff were great!
Verified traveler
Did not like room without bathroom fan and no coffe maker
Verified traveler
I like the room and the view from the bar I had ask twice to fix the ac and I guess the Maintenance guy was always help I stayed in room 104 and all 3 of us seen a ghost
Renato
Nicest hotel staff I’ve ever encountered.
The staff are among the nicest of any of the hotels I’ve stayed with in multiple countries. What they lack in english fluency, they make up for in willingness to help. The only critique.. is for light sleepers.. bring good ear plugs. You are in the center of the city facing the cathedral. There WILL be fireworks. There will be music. I closed the windows and with ear plugs I slept like a baby as the beds are comfy. NOTE: i had the same issue in Guadalajara, Mexico City and even New York City. If you are not used to a city.. be prepared for city noise.
Verified traveler
THE LOCATION IS PERFECT! IT'S CENTER TO EVERYTHING! THE STAFF AND SERVICE WAS EXCELLENT!
Verified traveler
Excelent location. Beautiful building. Delicious food. Great wifi. Nice and confortable rooms.
Chris
Fantastic location with amazing views over the Central Square and Cathedral. Rooms are unique, with very high wood beamed ceilings, and hardwood floors - feels like 17th century, but with modern amenities
Verified traveler
There was no one there. We saw lights on in one other room during our three days. Restaurant was not open for us on Sunday evening but it was the next night and it is absolutely beautiful and the food was excellent. Room was very clean and bed/pillows were very very comfortable.
Verified traveler
Weak - Wifi signal.
Positive - Corner Suite, Great view of city square
Positive - Corner Suite, Great view of city square
Verified traveler
What I like in the center of everything, is clean
Dislike : they not offer even coffee, Horrible internet service in the rooms
Dislike : they not offer even coffee, Horrible internet service in the rooms
Verified traveler
Great location, nice front desk staff and valet parking.. however, the staff in the restaurant at the AZOTEA Restaurant was NOT very accommodating.
EloyGonzales
The location and excellent architectural environment.
Luis
Beautiful hotel with amazing views of thecathedral
Great hotel at an unbeatable location with spectacular views of Morelia's cathedral, both from the rooms and from the rooftop restaurant. Rooms are comfortable and staff is very atrentive. Having dinner at the Azotea rooftop restaurant is also highly recommended (great food at very reasonable prices and with the added advantage of the views). You also live a part of history since the hotel used to be a hospital in the 1800's. Would definitely recommend and would stay here again on my jext trip to Morelia!
Lupita
the hotel is very close to the Cathedral and the church bells star at 6 o clock in the morning and keeps going every 15 minutes all day! So if you don't mind the noise the hotel is in a good location. The staff is ok. The rooms very clean. but I won't go back to stay there and be annoying by the noise of the bells too early!
Verified traveler
Everything was fine except the water in the bath was not really hot and internet was failing.
Beautiful building, great room and staff.
Beautiful building, great room and staff.
Verified traveler
Pros: Authentic Old World Mexican charm. Outstanding view if you get a room facing the cathedral. Good price. Great location.
Cons: not one person that worked in the hotel speaks English. Room service was bad. Not one plug in the upscale room. Architecture was awesome but was sadly in need of modern paint scheme and updated decor.
Cons: not one person that worked in the hotel speaks English. Room service was bad. Not one plug in the upscale room. Architecture was awesome but was sadly in need of modern paint scheme and updated decor.
Maira
Beautiful view Of the cathedral especially at nigh
Great location right in front of the cathedral. walking distance from shops, museums, and restaurants very safe area. Staff is very polite and very helpful.
Verified traveler
Conveniently located right across from the cathedral in the heart of the historic district. Spacious room, balcony, air conditioning, hot water and clean, comfortable room. Courteous staff. Room service. Outstanding property for price.
Verified traveler
Great service, comfy beds, we loved the bar and the terrace, for sure we'll be back
Location & surroundings
Los Juaninos
Morelos Sur 39 Centro, Morelia, Mexico
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Los Juaninos
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