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Hotel & Suites Galeria

Morelia · Mexico

Dr. Miguel Silva, Centro Histórico 71-BView location

8.0/10Excellent521 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition7.8/107.8
Location9.0/109.0
Neighborhood9.2/109.2
Value6.0/106.0
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel & Suites Galeria

'This hotel is located within walking distance of Morelia's main tourist attractions, cultural landmarks, and business district. Each suite offers a unique experience, resembling an art gallery showcasing the works of great masters through its furnishings and decor.

Every room is named after a famous painter, with furniture and details evoking their most celebrated pieces. '

Read more about this hotelShow less

With a stay at Hotel And Suites Galeria, you'll be centrally located in Morelia, within a 5-minute drive of Morelia Cathedral and Morelia Convention Center. This hotel is 0.1 mi (0.2 km) from Federal Palace and 0.2 mi (0.3 km) from Temple of the Nuns.

Stay in one of 12 guestrooms featuring flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 1:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Airport shuttle fee: MXN 600.00 per vehicle (one-way)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Federal Palace 0.2 km / 0.1 mi
Temple of the Nuns 0.3 km / 0.2 mi
Villalongin Garden 0.4 km / 0.2 mi
Las Tarascas Fountain 0.5 km / 0.3 mi
Michoacan Crafts Museum 0.6 km / 0.4 mi
Calzada Fray Antonio 0.6 km / 0.4 mi
State Government Palace of Michoacán 0.6 km / 0.4 mi
Plaza del Carmen 0.7 km / 0.4 mi
Morelia Cathedral 0.7 km / 0.4 mi
Museum of Colonial Art 0.8 km / 0.5 mi
Plazuela de Capuchinas 0.8 km / 0.5 mi
Plaza de Armas 0.8 km / 0.5 mi
The Cultural House (Casa de Cultura) 0.8 km / 0.5 mi
Plaza Morelos 0.9 km / 0.5 mi
El Acueducto 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • Number of floors (main building): 3
  • Single rooms: 2
  • Double rooms: 3
  • Junior suites: 3
  • Suites: 4
  • boutique hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 20 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Luggage roomExtra charge
  • Café
  • Bar
  • Restaurant
  • Massage
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • Special dietary options
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel & Suites Galeria

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Hotel & Suites Galeria

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel & Suites Galeria

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Hotel & Suites Galeria

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hotel & Suites Galeria

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel & Suites Galeria

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel & Suites Galeria

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel & Suites Galeria

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Hotel & Suites Galeria

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hotel & Suites Galeria

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Hotel & Suites Galeria

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Hotel & Suites Galeria

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Hotel & Suites Galeria

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel & Suites Galeria

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel & Suites Galeria

8.0
Excellent
521 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
7.8 /10
Location
9.0 /10
Neighborhood
9.2 /10
Value
6.0 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
28 Jun 2026
Juan Carlos
Nice place and quiet, everyone is very kind and respectful.
Self
8/10
Excellent
23 Jun 2026
JOSE LUIS
El servicio y la instalacion en general es bueno
Friends
10/10
Exceptional
02 Jun 2026
Lolita
Me gustó la distribución que tiene la habitación, silencio y limpio
Partner
4/10
Poor
03 May 2026
Ernesto
Ese hotel parece una casa vieja cuya única virtud es que mantienen limpia. El cuarto no cuenta con aire acondicionado y es terriblemente caluroso. A mi habitación le pegaba el sol por la mañana y las persianas, rotas e incompletas, no dejaban dormir. Por la noche podía escucharse ruido de fiesta y borrachos en la calle de al lado. La verdad es que es un hospedaje caro para lo poco que ofrece.
Friends
8/10
Excellent
26 Apr 2026
Carlos
Creo que la cama nesecita cambiarse
Partner
10/10
Exceptional
17 Apr 2026
Maria
Comfortable and clean stay. Continental breakfast available. Within walking distance of cathedral and great restaurants to eat lunch and dinner.
2/10
Poor
17 Apr 2026
Victor
Room not clean and bad smell!
Partner
6/10
Pleasant
24 Mar 2026
JOSEFINA
The room are dirty
Self
10/10
Exceptional
11 Mar 2026
Maria
Clean room
Self
10/10
Exceptional
24 Feb 2026
Aldo
Everything was super
6/10
Pleasant
22 Feb 2026
Arturo
The room was okay, the staff was poor.
4/10
Poor
19 Feb 2026
FRANCISCO
Tuve picaduras de chinches en mi brazo solicite el cambio de habitacion y al darme cuenta lo unico que hicieron fue reacomodar a otros huespedes en mi habitacion sin haber realizado una limpieza del colchon, al llegar a la nueva habitacion me di cuenta que una de las toallas estaba usada por los huespedes previos y el ventilador no servia.
Family
10/10
Exceptional
30 Jan 2026
Oliver
Yes
10/10
Exceptional
25 Jan 2026
Martha
Everything that you mentioned! Very satisfied! This is my third time there
Leisure Family_with_children
6/10
Pleasant
05 Jan 2026
Elfega
Close to downtown
Partner
4/10
Poor
26 Dec 2025
Jaime Ponce
Staff was great. Room very poor and old.
Shower had rust on the windows and my room didn’t have secure locks ( a piece of wire ) holding the 2 windows.



Hair
Leisure Family
10/10
Exceptional
18 Dec 2025
Jose
Staff was very accommodating. The free breakfast is ok, it’s fruit slices, coffee and toast.
Leisure Family
2/10
Poor
23 Nov 2025
Luis Ricardo
WiFi was slow, no refrigerator when it said on the listing, everything looked dirty, customer service terrible they just open the door like that imagine if ur naked or changing. Plus the front desk terrible they try charge me twice and check out was at 1 and they kicked us out 12.
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
MARLENE
The property was great is very clean. It’s an a great location. It was very pleasant. Stay at night. There is possibly a bar nearby, so it was quite loud and there was no hot water to shower with.
Business_and_leisure
8/10
Excellent
04 Nov 2025
Iracema




El agua no tenía punto de temperatura media , o sale muy caliente o sale muy fría . Lo sig. es que si es tiempo de calor … los abanicos no sirven . Y concuerdo con otros comentarios ; por favor, renueven las toallas ,ya están como trapeador !
Friends_and_family Friends
8/10
Excellent
04 Nov 2025
George
Location
2/10
Poor
03 Nov 2025
Gerardo
Old, dirty, restaurant sevices,change diferent room to my reservation and charge diferent amount to pay
10/10
Exceptional
28 Oct 2025
Aldo
Everything was perfect
2/10
Poor
21 Oct 2025
Jesus
Bathroom was straight out of a scary movie. Extreme mold on ceiling, paint peeling all over the place. Tv and fan didn’t work.
Leisure Partner
8/10
Excellent
17 Oct 2025
Carlos
Parking is not exa
10/10
Exceptional
09 Oct 2025
Jude
Very friendly staff!
Leisure
2/10
Poor
22 Sep 2025
Alejandro
If you value your life and family's life don’t stay in this hotel.I had an intruder break in to my room in the middle of the night .I called the front desk for help I was ignored .I had to call 911 and the police showed up eventually ,after I was holding the door in my bedroom for about 30 minutes before the police came and saved me.The front desk never showed up claiming they thought it was a fake report.There are no security cameras in the entire hotel or hallways only in the front desk entrance and no security guard on duty just the front desk person ,there are no dead bolt locks on the doors and no slide or chain locks.i had to check out at 4 AM for my own safety.I was offered a free room on my next visit I declined it they where not concerned about what could of happened to me ,if I didn’t wake up and hold the door for my dear life who knows what could of happened to me I was lucky
Leisure Partner
4/10
Poor
24 Mar 2025
Zachary Paul
Transparent Review of the Property:

Property Condition: This hotel is not the most well-maintained option in the City Center area of Morelia. It’s one of the more run-down properties available. The ceilings showed clear signs of water damage that had not been repaired, and several appliances were either dirty or had broken parts. The bathroom had visible mold, no toiletries were provided, and the showerhead was rusted with calcium and lime buildup. Additionally, we found small gnats throughout the room.
Staff Experience: The staff was inconsistent in terms of friendliness. The morning front desk staff and room attendants were welcoming, and some of the waitstaff in the dining area were friendly as well. However, others seemed rushed and less approachable. Unfortunately, the evening front desk staff member was inattentive, unfriendly, and unhelpful. For example, on our third night, we requested an extra roll of toilet paper, only to be told that it wasn’t available, as \"every room comes with one roll\" and we’d have to wait until morning to ask the room attendants. However, in the morning, the staff clarified that this was incorrect, and we should have received the roll immediately.
Location: The hotel’s location is a positive aspect. It’s less than a 10-minute walk to the cathedral, with plenty of nearby food and shopping options. The area always felt safe, and there was ample street parking, as the hotel is not directly in the City Center.
Leisure Family
6/10
Pleasant
01 Mar 2025
Marisol
Dirty room and bathroom.
Leisure Self
4/10
Poor
28 Feb 2025
Vicente
Old towels, toilet don’t fill properly of water, light went out
6/10
Pleasant
07 Jan 2025
Yesenia
Elegí este lugar por conveniencia para mi familia, el cual tenía Cosina puesto que llevaba 2 menores, de 3 y 1 año esta habitación estaba en el tercer piso las escaleras muy peligrosas necesitan tener rieles de seguridad, al entrar a la habitación puedes ver que todo tiene desperfectos aparte de que es un lugar muy descuidado y poco higiénico necesitan hacer cambios y dar un buen mantenimiento.
Es una pena el no poder recomendar este lugar que tiene una muy buena ubicación en el centro de la ciudad de Morelia.
Business_and_leisure Family_with_children
4/10
Poor
04 Jan 2025
Therese
The hotel is well located (close to the Historical District). The staff was very friendly (note that they do not speak English). The hotel is run down, and in bad need of renovation. The pictures on the website are TOTALLY misleading. We went through 3 rooms in 6 days. First was dank and dark (not what I booked), second smelled of cigarette smoke, had no hot water and no fridge and was noisy (was street side, third room was nicer (spacious and quiet) but had a few cockroaches. The breakfast that is included is a continental breakfast which is adequate.
Leisure Family
10/10
Exceptional
08 Dec 2024
Ruben
Everything was very close and convenient
Leisure Family
10/10
Exceptional
26 Nov 2024
Ivett
Great service
Business_and_leisure Family
8/10
Excellent
29 Oct 2024
Amparo
Propiedad muy antigua. Remodelada, huele mucho a insecticida. Pero cerca del centro de la ciudad. Personal amable. Desayuno sencillo, pero se pueden agregar cosas por un precio razonable.
Leisure Self
10/10
Exceptional
15 Oct 2024
Alexander
Good
Leisure
10/10
Exceptional
12 Oct 2024
Leticia
I love this place and I be back for the next time
Leisure Family
10/10
Exceptional
11 Oct 2024
ALEX
Front desk service
Leisure
8/10
Excellent
23 Sep 2024
edward

Ya get what you pay for fair deal

Good enough for price, if you ate not planning on spendi g much time in room other thain sleep, its pritty sparce, Cood location fo being close enough to town center
Safe area. reception is helpfull and friendly. no AC in any room and parking is 4 blocka awey( we never used it.We parked down the block close enough.
Friends_and_family Friends
6/10
Pleasant
22 Sep 2024
Gerardo
Cucarachas en el cuarto, eso es lo que no me agrado, lo demás está bien
Friends_and_family Family
10/10
Exceptional
18 Aug 2024
Elio
Excellent service
Business_and_leisure Family_with_children
10/10
Exceptional
06 Aug 2024
Teresa
Comfortable beds, clean and very courteous staff.
Leisure Friends
8/10
Excellent
01 Jul 2024
Maria
Everything was great for our 1 night stay..no ac but good fans. Complementary breakfast was good.... The only bad thing was the wifi which never worked.
Leisure Family_with_children
10/10
Exceptional
17 May 2024
Kimberly
Great stay loved everything
Leisure Family
2/10
Poor
31 Mar 2024
Joel
Not vip at all breakfast is worthless fruit coffee and toast everything else is for charge no Ac it may have been disclosed but for me a vip hotel Ac is expected close to city center first stay and last stay
Business_and_leisure Self
6/10
Pleasant
28 Mar 2024
Cheryl
Close to major attractions. Very nice staff. Aged building, wifi only available in one of our two bedrooms.
Leisure Family
6/10
Pleasant
11 Mar 2024
Isabel
No parking lot. In the building. We had to park 4 blocks from the hotel
Leisure Self
6/10
Pleasant
03 Mar 2024
Verified traveler

Not bad, not great!!!!

Great location, fantastic facilities and space. Close to everything. Great value.

Careful, they advertise free breakfast and parking. That is deceitful, the parking was only a few hours and not overnight. The breakfast requires you to buy everything but the coffee and the toast.
Partner
8/10
Excellent
27 Feb 2024
Janet

Great place for economical price!

It was a decent place to stay! Comfortable and clean. And surprisingly quiet considering my room was on the street side! The doors covering the window were very effective. Staff was very pleasant. About 3 blocks from the plaza and everything I needed was close.
Self
2/10
Poor
26 Feb 2024
Elizabeth
I payed for a Jr suit and was given a standard room that was falling apart. When I asked the front desk lady she told me that they had given that room to someone else and they would not refund the difference as it was “ not that much that I paid”. She told me their was nothing I could do and the hotel Manager was not going to do much or give me a refund. I ended up booking another hotel and calling it a loss.
Leisure Partner
2/10
Poor
20 Feb 2024
Jos
The hotel is surrounded by 3 nite clubs . You ill not get any sleep at all. My room walls were vibrating. Staff is kinda rude . Cleaning lady is amazing. However the hotel is old and its very damaged on the inside . Looks like jail
Leisure Family_with_children
8/10
Excellent
01 Feb 2024
Kaylee
This hotel is close to many attractions in Morelia. Lots of good food and nice stores are walking distance from the Hotel. Since the hotel is more in the center of the Morelia the noise at night from local bars can keep you up on the weekends. Just FYI.
Leisure Family_with_children
10/10
Exceptional
27 Jan 2024
Eden
It's perfect! Boutique hotel, very nice and clean. The rooms are cool and creative, and close to the important places, great area. Staff is great. The additional breakfast is pretty small, but they have a restaurant with great food. Highly recommend!
Business_and_leisure Partner
6/10
Pleasant
10 Dec 2023
MARIA
Was not so pleased as the hotel looked nothing like the pictures that I saw when booking. It was a little out dated and older condition. Location was also farther than I had expected but still walkable
Friends_and_family Friends
2/10
Poor
31 Oct 2023
Fernando
Ceiling was falling apart, dirty sheets, it smelled bad, refrigerator has mold, the staff didn’t help me and They didn't want to cancel my reservation, or change to another room. I do not recommend that hotel and it is not worth the price they ask to stay
8/10
Excellent
07 Sep 2023
HUMBERTO
they have hot water, close to walk to cathedral
Leisure Family
8/10
Excellent
12 Aug 2023
gonzalo
In all honesty, I would come back just more prepared. My final night was a terrible experience. Beware this place is close to a bar with loud bass. Couldn’t sleep. Also, they don’t sell you water only alcohol upfront. I had to go to the bar and ask them to sell me water $140 pesos for 4 small bottles!! When I came back the gentleman that let me in just laughed at me . When asked for my complimentary champagne for vip members they just brushed me off. Never received both for each night I stayed. Why advertise it ? Chilaquiles is a must. The servers were on a point !
Business_and_leisure Family
8/10
Excellent
25 Jul 2023
Alejandra
Hotel location is perfect! Spacious rooms excellent for families, the “Continental Breakfast” is nothing close to Continental in USA. They only offered coffee and tea, toast and hard fruit, every else is an extra charge ! even milk for the kids.
Leisure Family_with_children
2/10
Poor
08 Jul 2023
Verified traveler

Terrible place

Terrible hotel, more like a hostel, dirty, horrible Service, staff is rude. I would have never stayed there if the reviews are correct. It is not like the description at all and it is expensive for what they offer.
Business
6/10
Pleasant
06 Jun 2023
Zenaida
The building is nice, very clean. I had a room with a balcony. It was nice. It is old, outdated and needs up keep- the ceiling in the bathroom was peeling. Rooms don't have a/c. They provide a huge fan that made lots of noise.
Leisure Self
6/10
Pleasant
23 Feb 2023
Luis
Sheets were stained and beds were uncomfortable.
Friends_and_family Family
10/10
Exceptional
12 Dec 2022
lynn
The walls are a little bit thin but luckily it was quiet during my stay. My room and bathroom were clean. The staff were very helpful and friendly. The location is great just a few yards off the main Street in the city center.
Leisure Self
10/10
Exceptional
28 Nov 2022
Ronald
Great location and service.
Leisure Family
8/10
Excellent
29 Oct 2022
Sergio Guillermo
Amazing staff and very convenient location.
Business_and_leisure
2/10
Poor
18 Oct 2022
Lauren
Very upset about my recent stay. They didn’t give us our bottle of wine that came with the room, they entered the room after we said not to, only half a role of toilet paper, didn’t replenish towels after a two night stay. Just all bad!
Leisure Family
6/10
Pleasant
09 Oct 2022
Reyna
Este hotel no cuenta con servicio de elevador, las luces de las escaleras no encendían,
No me volvería a quedar en ese hotel.
Business_and_leisure Family_with_children
10/10
Exceptional
07 Aug 2022
Alfonso
Excellent customer service and very helpful. The room was very clean and nice. Will stay there again.
Friends_and_family Family
10/10
Exceptional
30 Jun 2022
Jose
Good
2/10
Poor
04 Feb 2022
Rose
Terrable management, lazy staff..the hotel was horrible, staff very rude, loud noises could not sleep any night.. staff did nothing to get the room above me to stop playing loud music all hours through the night. Complained to manager they did nothing, rooms have mould..fridge rusted. Old furniture, this place is kept in very poor shape.. for they price you can find much better. Rude and racist to western people, warning.
Leisure Family
10/10
Exceptional
15 Dec 2021
Elizabeth
Excellent service
Leisure Family_with_children
10/10
Exceptional
14 Dec 2021
Sabah

Great Location, clean and friendly

Near the cathedral but in a quiet street, half a block from main street. Staff is amazing. Love the kitchenette and private patio. Very clean hotel. I stay here everytime I come to Morelia.
Friends_and_family Family
10/10
Exceptional
26 Nov 2021
ED
Very spacious suite. Best we’ve stayed at . Thanks
Partner
8/10
Excellent
25 Oct 2021
Sandra
Don't
Leisure Partner
4/10
Poor
30 Jul 2021
Cynthia
I had reserved a room with multiple beds and when I got there there was no rooms, they offered me a room with 1 queen bed. It was myself and my family kids. We didn’t fit in 1 bed. For breakfasts they didn’t tell me I had to pay for it. They offered us food and again didn’t say i had to pay
Friends_and_family Family
4/10
Poor
16 Jul 2021
Verified traveler
There was no hot water. I repprte and never solved it. So I had to take. Shower with very cold water.
Leisure Family
8/10
Excellent
25 Jun 2021
Verified traveler
Close to my meeting area
Business_and_leisure Family_with_children
10/10
Exceptional
26 May 2021
Carlos

Great bang for your Buck.

Well situated, clean , safe. Breakfast included was continental but you can order off the menu & pay extra. Only negs were no elevator, lights in the stairwells are not lighted. Aside from that great bang for your buck.
Friends_and_family Family
4/10
Poor
08 Apr 2021
Verified traveler
Our room smelled like sewer and very old furniture, torn up
Leisure Partner
10/10
Exceptional
31 Mar 2021
Verified traveler
Very clean and good food. Would definitely stay there again.
Leisure Family
6/10
Pleasant
01 Aug 2020
Juan
Our suite was big and spacious. It is great for a family. Things to consider: no elevator and stairs are always dark. Parking is free, but it is about 3-4 block away from the property and it closes at 9pm. Their towels are very old.
Leisure Friends
8/10
Excellent
31 Jan 2020
marilyn

Big suite

#8 huge suite, more like a 2 bedroom apartment. Comfortable bed, we didn't use the sofa sleeper. This could be a fabulous place with some upkeep. Fresh paint would do wonders! Not the cleanest place, but I would probably stay here again. Restaurant in hotel has good food. Great location.
Excellent staff and great valet parking
Friends_and_family Friends
10/10
Exceptional
10 Dec 2019
Lena
The home like feel and great customer service from the staff.
Friends_and_family Family_with_children
8/10
Excellent
30 Sep 2019
Verified traveler
The hotel was clean and was in an area close to the center, but the parking was 4 blocks away which was not good. We instead parked in the street. Everything else was good.
Friends_and_family Family
10/10
Exceptional
29 Sep 2019
Verified traveler
Very clean place & nice staff, very close to historic downtown. I recommend it
Leisure Family
8/10
Excellent
03 Aug 2019
Verified traveler
I like everything was clean and the situation is very good, close to downtown.
Leisure Partner
10/10
Exceptional
22 Apr 2019
Mr Neil j

Great central location

A very nice stay. The staff are extremely helpful and have a \"never say no\" attitude. Very good location, you can walk to all the main attractions in Morelia and the hotel itself is very good with an excellent and comfortable bed. Breakfast is basic, but you can purchase additional items if required. Would stay again.
Partner
6/10
Pleasant
08 Mar 2019
Christel
The room was on the ground floor...dark, dark...plus had to keep blinds closed as people walked by, the sofa was a few inches away from a wall...sitting in the windowless hole you had the WALL in front of you.
Yes, .location very good,very clean, but awful room.
Partner
8/10
Excellent
13 Feb 2019
Verified traveler
Likes: Very friendly staff, great location in central historical, had an outdoor area (within the building) for eating or drinking, super price, we stayed in a suite (which we weren't expecting) which was equipped with fridge, stove, microwave, plates etc. We didn't use it but was a nice option for the budget minded. Nicely tiled bathroom and shower.
Only room for improvement would be to have option to open some windows, or perhaps a fan for air movement. Was a bit stuffy.
Leisure Partner
10/10
Exceptional
31 Jan 2019
Myra

Excellent hotel

Amazing hotel. Very clean with top quality staff. Everyone is super helpful and intuitive. The rooms are evenly spacious and have all the comforts needed from fans, heaters, extra blankets, deposit box, etc. all inside already for you. The restaurant on site has delicious food. Room service is available.

They're is no elevator si parking light is suggested although they do have staff to help you bring your bags to your room/s

They're are 2 message spas around the corner of the hotel. Everything is working walking distance.

Breakfast is included. Breakfast is coffee, juice or fruit and toast. It is delicious. Of you need more food the restaurant will gladly cook something for you from the menu (that's not included).

Really great place.
Family
10/10
Exceptional
17 Jan 2019
mike

Back to Morelia again.

We have made many trips to Morelia and we have always stayed at the Hotel Galeria. It has a great location close to the historical area , restaurants and anything else we need. The rooms are spacious and the employees are ready to help with what ever you need.The breakfast included is just enough to get us going for the day.
Friends
8/10
Excellent
16 Jan 2019
Juan

Excellent location

Nice hotel within a 5-10 minute walk to the cathedral, great restaurants, markets and various bars.
Friends
6/10
Pleasant
07 Nov 2018
Teresa
You get what you pay for. Although it was clean it was very dated with musty smell. Staff was very friendly and helpful
Family
10/10
Exceptional
14 Aug 2018
Bob
Great value— Large rooms in suite, very good location and quiet. I would return again.
10/10
Exceptional
11 Aug 2018
Verified traveler
I stayed with my wife and 2yr old. I liked that it was very clean they cleaned the room daily and left 2 bottle waters every day. The staff were very nice. The continental breakfast was fresh every day. There was no AC but we opened the windows for fresh air or used their fan to keep cool. Every thing you want at walking distance. We would stay again.
10/10
Exceptional
25 Jul 2018
Clara
The hotel was close to downtown within walking distance. The people were very friendly and helpful.
8/10
Excellent
05 Jul 2018
Lorraine

Good location in Morelia.

Appreciated that this small hotel felt Mexican. Not the standard hotel suite but with interesting art throughout the rooms. Very courteous staff. Basic but good free breakfast. Good location. Good value.
Since I spoke little Spanish, I really appreciated the efforts made to commutation with me. Thanks!
10/10
Exceptional
09 Jun 2018
Verified traveler
Great place to stay, close to downtown, nice staff.
10/10
Exceptional
29 Mar 2018
sacramento

Great Hotel, Great Location and GREAT PRICE

Hotel is better than what I expected. Very nice and confortable. The staff is very friendly and always willing to make recommendations on what to do. The hotel is located in a Greta location. I love this hotel and will stay as again
Family
4/10
Poor
29 Mar 2018
Jeannette

Good loation nothing else

This hotel needs some major upgrades, besides the location there is nothing else I enjoyed about it. It does have a restaurant downstairs but they don't offer the free breakfast that is advertised here. The room we stayed in had two twin beds and a queen size bed those were pretty comfortable. The good thing about this place is that it is only a ten minute walk to historic center. And you can walk to many other places from here.Now the bad , the shower was disgusting covered in black mold and had a strong smell of sewage.Even after i opened both windows in the bathroom it still smelled horrible. I asked the man at the front desk if we could switch rooms because of it he said he would send maintenance or tell the morning person to switch our room neither happened. We left that morning came back by noon and the room still was not clean. We ended up checking out a day early. Black mold is a health hazard and this room should not be getting booked until they clean it up.
Family
10/10
Exceptional
26 Feb 2018
Jose

Great value!

The hotel is very clean, convenient, comfortable and great location.

Location & surroundings

Hotel & Suites Galeria
Dr. Miguel Silva, Centro Histórico 71-B, Morelia, Mexico

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Hotel & Suites Galeria

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