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8.4/10Excellent1,001 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.2/10 8.2
Condition7.8/10 7.8
Amenities8.2/10 8.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About NH Cali Royal
This hotel is located in the city's most exclusive residential area making it a favourite amongst guests travelling to Cali. The Trade Centre Corporate Complex, Unicentro Cali and its shops, the Pink Area and its bars and nightspots are a short walk away.
Facilities on offer include a bar and a restaurant, gym, sauna, swimming pool, hot tub, free access internet. Business travellers will appreciate the conference facilities. There is a car park for those arriving by car.
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With a stay at NH Cali Royal in Cali (Campestre), you'll be steps from Holguines Trade Center and 5 minutes by foot from Universidad del Valle. This hotel is 8.9 mi (14.3 km) from Chipichape Shopping Center and 0.4 mi (0.6 km) from Unicentro Shopping Center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Bioscore Sustainability
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests planning to check in with a pet must provide the pet's health certificate at check-in.
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 17 to 19 per person
- Airport shuttle fee: USD 60000 per vehicle (one way)
- Pet fee: USD 110000 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Holguines Trade Center
0.1 km / 0.1 mi
Universidad del Valle
0.4 km / 0.3 mi
Unicentro Shopping Center
0.5 km / 0.3 mi
Babilla Park
0.9 km / 0.6 mi
Palmas Mall
1.2 km / 0.8 mi
Lungavita Clinic
1.3 km / 0.8 mi
Centro Comercial Aventura Plaza
1.3 km / 0.8 mi
Las Velas Shopping Center
1.3 km / 0.8 mi
Jardin Plaza Shopping Center
1.6 km / 1 mi
Fundacion Valle del Lili
2.3 km / 1.4 mi
Premier Limonar Mall
3.1 km / 1.9 mi
Pontificia Universidad Javeriana Cali
3.7 km / 2.3 mi
Santiago de Cali University
3.8 km / 2.3 mi
Universidad Icesi
3.9 km / 2.4 mi
Universidad San Buenaventura Cali
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2006
- Total number of rooms: 146
- Number of floors (main building): 9
- Single rooms: 71
- Double rooms: 21
- Junior suites: 53
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
Show 56 more facilities & services
- Nearest Bus / Metro Stop
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Airport Shuttle
- Room service
- Laundry service
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Garden
- Concierge
- Sun terrace
- Newspapers
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Conference room
- Meeting room: 7
- Business centreExtra charge
- Outdoor freshwater pool: 1
- Parasols
- TV lounge
- SaunaExtra charge
- Steam bath
- Hot tub
- Turkish bath (hamam)
- Massage
- Spa treatments
- Hairdressing salon
- Spa centreExtra charge
- Bioscore Sustainability Certification
- Breakfast
- À la carte lunch
- À la carte dinner
- Deposit on arrival
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 42 m²SUI.ST-1
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SUITE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 32 m²DBL.SU-1
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Wheelchair-accessible
- Centrally regulated air conditioning
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
Show all 22 amenities
- Wi-fi
- Kitchenette
- Hi-fi
- Radio
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Terrace
- Balcony
- Safe
- Individually adjustable heating
- Central heating
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Room amenities
- Individually adjustable air conditioning
- Wheelchair-accessible
- Centrally regulated air conditioning
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Wi-fi
- Kitchenette
- Hi-fi
- Radio
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Terrace
- Balcony
- Safe
- Individually adjustable heating
- Central heating
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUMSUITE • PREMIUMSUI.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SUITE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 3SUITE • CAPACITY 3SUI.C3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SUITE CAPACITY 3
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
Double or Twin PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 35 m²FAM.ST
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- TV
- Radio
- Hi-fi
- Kitchenette
Show all 22 amenities
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
FAMILY ROOM STANDARD
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- TV
- Radio
- Hi-fi
- Kitchenette
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Hi-fi
- Radio
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
Show all 22 amenities
- Tea and coffee making facilities
- Mini fridge
- Minibar
- Kitchenette
- Wi-fi
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Balcony
- Terrace
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARD
Room photos
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Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Wheelchair-accessible
- Hi-fi
- Radio
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Tea and coffee making facilities
- Mini fridge
- Minibar
- Kitchenette
- Wi-fi
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Balcony
- Terrace
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 42 m²SUI.ST
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SUITE STANDARD
Room photos
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Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIOR • 1 Bedroom • 32 m²DUS.SU
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Safe
- Individually adjustable heating
- Central heating
- Wi-fi
- Bathroom
Show all 22 amenities
- Shower
- Bathtub
- Hairdryer
- TV
- Radio
- Hi-fi
- Kitchenette
- Minibar
- Balcony
- Terrace
- Wheelchair-accessible
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Mini fridge
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE SINGLE USE SUPERIOR
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DUS.SU
Room amenities
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Safe
- Individually adjustable heating
- Central heating
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- TV
- Radio
- Hi-fi
- Kitchenette
- Minibar
- Balcony
- Terrace
- Wheelchair-accessible
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Mini fridge
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
Double or Twin PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIUMRoom • PREMIUMROO.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
Room PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE PREMIUM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBL.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIERDOUBLE • PREMIER • 1 Bedroom • 33 m²DBL.PE
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hi-fi
- Radio
- TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Wi-fi
Show all 22 amenities
- Wheelchair-accessible
- Terrace
- Balcony
- Safe
- Individually adjustable heating
- Central heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Minibar
- Kitchenette
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
DOUBLE PREMIER
Room photos
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Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PE
Room amenities
- Hi-fi
- Radio
- TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Wi-fi
- Wheelchair-accessible
- Terrace
- Balcony
- Safe
- Individually adjustable heating
- Central heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Minibar
- Kitchenette
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE CAPACITY 1SINGLE • CAPACITY 1SGL.C1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNH Cali Royal
SINGLE CAPACITY 1
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room code: SGL.C1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about NH Cali Royal
100
reviews shown
jorge
Needs a lot updated too old stuff
Angie
This is my 4th time staying at this hotel. The location can be beaten. The staff is very helpful. The rooms are very clean. The hotel does not have weird smells and the pool is well maintained. The breakfast has lots of food choices for all tastes. My children love that they can stay late in the pool and can go across the street to the mall and all the entertainment. Very safe neighborhood as well.
Dixie
Excelente
Jorge
The rooms need to be updated. Thanks.
alexander
Booked in this hotel, when I arrived for check in the staff in the lobby told us there were no rooms available, that they were overbooked and proceeded to say “next in line”. So tough luck! It was like 10pm and me and my wife were just stranded there and the lobby staff shown no remorse or offered any help.
I don’t recommend this hotel after such a behavior in the lobby.
I don’t recommend this hotel after such a behavior in the lobby.
Damelly
Todo estuvo excelente servicio al 100 recomendado
Tywana
Rooms need updating
JAVIER
Great
Jonathan
El hotel está tan viejo que huele a viejo, necesitan remodelar y el Jacuzzi se ve sucio
Tim
Excellent breakfast. The restaurant could have a little more extensive menu. Also the hotel has an vert good location
Augusto
Excelente servicio, profesionalismo, serviciales. Las personas que trabajan ahí son súper atentas, lo único es que las habitaciones ya están viejas y deben ser renovadas.
Bryant
Very spacious and clean very close by to shopping center very easy to walk around.the staff was wonderful!
Eddy
Excellent staff and location
Carlos A
breakfast was magnificent.
Hector Daniel
Rude very rude staff specially the front desk people they corrected people in a rude ways, one day i was in a rush and needed a new key, i forgot to say hello and they said that my problem was not their problem, they were so rude and even got to the point the the front desk people insulted guest, this is maybe the worse hotel in colombia, and it very bad because ive been going there for 6 years
olga carol
Breakfast was delicious, friendly staff. nice place
Alba
All good
Steven
Deberían de modernizar un poco todo lo de
William
Overall the hotel is Outstanding. The family site is well-sized, although the bed in the salon was very firm. The Front Desk and sculpting Staff were good and accommodating. The restaurant Staff, Menu, and Room Service were great! Only slightly annoying is that many light switches were not operable and the 2-burner induction stovetop requires steel (not aluminum) pots and pans which are not available at the front desk, so you have to but stovetop items for usage. Cleaning services in the room did a wonderful and thorough job of cleaning, replenishing towels, and bringing organization back to our room on a daily basis. We strongly recommend staying at this hotel as overall it was a great property and general location with close proximity to shopping and restaurants.
Caridad
hotel needs some renovation but overall is very good and staff very accommodating
Brian
This hotel has seen better days. This was once the gem of Ciudad Jardin in Cali, but now it is really just a dingy old hotel. They had one person working at the peak hours of check in with several people in line. Once checked into the room, it was clear that hotel is not maintained. The tile floors had scratches, the polarized window film was crumbling off, there was rust on the shower curtain bar and towel bars, the bath tub valve did not work, the black out shade was stuck in place, the couch and sofa were like grandma's house in the 1980s, and the whole suite smelled of damp humidity (kind of like a wet dog). Also, although I did not use the TVs, these were the smallest TVs I think I have ever seen in a hotel. The breakfast was bad and the service was mediocre. There are some positives though: the bed was comfortable and the location of the hotel is great.
Alberto
Mejoren la atención al cliente
Alexander
Very outdated and poorly maintained installations including the guest rooms. Lobby area extremely hot, if it has AC, it wasn't working.
Denali
Awesome
Sonia
Staff was rude and did not accommodate hotel needs a lot of maintenance
Juan
En mi cama y en los muebles habia insectos.
Eveling Jasmina
Room clean however front desk staff not very nice or accommodating hotel is not being maintained
Luis Ottoniel
The Breakfast staff and all restaurant staff were fantastic. Very friendly and helpful in all aspects. Room is much to be desired. Needs updating, curtains are dirty and old. Furniture needs replacement. Entrance of Hotel spectacular. Front desk staff not the most courteous but helpful.
Raul
The hotel needs renovation and to freshen up
Diego
Hotel con hermosas instalaciones y excelente atención del staff del hotel . La ubicación igual es privilegiada en una zona exclusiva de la ciudad
Carlos
best steam turco. And as always, great customer service.
At check-in, I had an issue because they couldn't apply my Gold status to the room upgrade, but I was able to communicate with Expedia via chat. After two attempts, they were able to speak to someone at reception.
There are a lot of great people working there, including Alexis, Bonifacio, Carolina, Juan Carlos, Linda, and Fernando, among others.
At check-in, I had an issue because they couldn't apply my Gold status to the room upgrade, but I was able to communicate with Expedia via chat. After two attempts, they were able to speak to someone at reception.
There are a lot of great people working there, including Alexis, Bonifacio, Carolina, Juan Carlos, Linda, and Fernando, among others.
Luis Armando
Employees are really good. They were so polite and helpful.
Joanly
Me encantó las instalaciones todo muy limpió y el personal muy amables... voy de nuevo en unos meses .... lo recomiendo 100%
ROBERT
Great breakfast every morning for the added cost of $9.
Meredith
The staff is always super friendly and helpful,the hotel needs an upgrade,the restaurant menu needs revamping,the carpet throughout the rooms and floors/hallways has an order,the rooms needs microwave,coffee/tea maker,hair dryer an iron and ironing board.the hotel needs some sort of entertainment
Juan
The hotel has fallen into disrepair. Had two stays scheduled as part of a trip.
The hotel looked pretty old, the towels had tears and the room smelled like mildew. Feels like it hasn’t been updated since it was originally built. Too bad, because the location is great!
The hotel looked pretty old, the towels had tears and the room smelled like mildew. Feels like it hasn’t been updated since it was originally built. Too bad, because the location is great!
Juan
Always a great experience!
Shyecher
Everything was perfect! I’m ready to return. I felt safe the entire time.
George
We found that the carpeting was old, dirty and in need of replacing. This hotel allows pets and carpeting is not a good idea. The furniture need to be updated and windows secured better! There is no business center to use or print from. Staff were excellent especially in the restaurant who accommodated us as we traveled for medical reasons.
Monica
Amazing stay!
Fernando
The property its very old
P
Located in a nice area. Shopping mall just steps from the hotel entrance.
Fredo
Our family room was clean and spacious. Overall the room and the facilities could use some love in maintenance. The staff is very friendly and helpful. Our little dog was welcome after presenting his vaccination card and paying a additional $30 (USD) the optional breakfast is recommended. The pool area and bar where pleasant.
This Hotel is close to commercial areas and a lot of restaurants nice restaurants.
This Hotel is close to commercial areas and a lot of restaurants nice restaurants.
Zac
no cold air n rooms
William
Dates but we’ll maintained
CAROLINA
Excellent hotel great service and staff
anna k
Cool
Randy
Did not use
Michael
Great steam room and large pool! Excellent views of the city.
Chevaughn
The rooms have a sour basement odor, the refrigerator leaks. The water was cold, the tub doubled as the shower and it was not clean.... the bed was hard the furniture was cheap. The TV speaker was blown so it rattled. The best thing they have going is the lobby and the breakfast. The pool is beautiful and well kept. The staff was helpful. But this hotel needs upgrades BAD!
DIEGO
Great stay
Maria Luzmila
Everything was great!!
Manuel
Muy buena opción al Sur de Cali y cerca de Ciudad Jardín
julian
great love it
Carlos
My room was upgraded due to my Gold tier, very clean and spacious, everybody is very accommodating, I need it to record a podcast and they offer me the meeting rooms. The spa services are amazing and the food is great.
Tulia
Excelente servicio! Recomendado!
Kevin
Breakfast is great! Pool area super nice! Staff always helpful and friendly!
Lysandra
Good as always! Thanks
Javier
The room was clean, the staff was very helpful and courteous. And the breakfast was amazing. The surrounding area is also a very nice quiet area.
Carlos
Excellent
Darryl
Yes
Robert
all clean and courteous staff
James
Great service and staff, but the hotel is a bit old. My shower curtain smelled, there were divots in the floor, my door had a horrible creaking sound every time you opened it, amongst other minor things. However, it was a great location.
Gregory
The hotel was spectacular nothing to complain about every floor was private you could only go to your own floor and with only a hotel door card
Lincoln
The staff were very helpful and kind. They accommodated my booking on very short notice. The food at the on site cafe is extremely good.
Oscar
Great staff
Victoria
The staff are really good, super amicable and they make feel wellcome. However, they need to have a good suand the food but the rooms are in really bad shape and needs TLC asap
TIM
Excellent staff
Juan
Muy buena atención el personal muy amable
Andres
Very pleasant hotel
Javier
Clean room, great service, great location!
German
The hotel and our room were in bad condition, not well maintained. The floor is peeling off, the window shades were hanging from one side. Closet doors were hard to open and the tv was maybe 20 inch for a large king bedroom. It is not worth the 125 dollars.
We stayed there 20 years ago, but is now a very old and forgotten hotel.
On top of that, the room was lacking all the basic things, water bottle, shower mat, the AC was not adjustable and the furniture was worn out with scratches and lack of care.
People were nice and the breakfast buffet was good.
We stayed there 20 years ago, but is now a very old and forgotten hotel.
On top of that, the room was lacking all the basic things, water bottle, shower mat, the AC was not adjustable and the furniture was worn out with scratches and lack of care.
People were nice and the breakfast buffet was good.
Albeiro
Everything is old .
jemel
Great hotel. Very affordable Most staff speak English was very helpful. The food was wonderful the jacuzzi by the pool was very relaxing and the parking was perfect and safe
Sareth
When purchasing the room Expedia was glitching & wasn’t giving me option for 2 people. So I made the reservation & added my girlfriend’s name & even added in the comments that it wasn’t giving me option for 2 people. Upon arrival & checking in they were not allowing me to check in because they said the reservation was for one person & only in my girlfriend’s name. I argued with them & showed them the screenshots I had taken when booking the reservation & they said since I booked through Expedia there’s nothing they can do. I argued some more & asked to speak to someone else, the other person told me I could pay $30 USD or something equivalent to 100.000 something cop of which I refused & again showed the proof that this was not my fault. They ended up adding a second person (me) to the reservation which is all they had to do from the beginning to avoid the arguing / confrontation. Okay so that’s that part. Then today we were supposed to check out but we both couldn’t sleep last night so I made another reservation and put the tag on the door saying “no molestar”. Anyways, cleaning lady comes to the door & knocks which wakes us up. I tell her I don’t need the room cleaned but need new towels so I gave her the old towels but she did not give me the new ones & asked am I extending my stay. I replied I already paid for an additional night. They call my room 5 min later asking same thing when they have the computer in front of them so why call & ask instead of looking up my reserva
Reynaldo Enrique
Great place, great location!
Jonathan
The room wasn’t clean and had bugs and mold in it. The bright colorful photos of the hotel at night is a lie. The hotel is dark, no lights in the environment.. mold on the shower head and dirty tub, stains on bedsheets and I paid for a suite
Gustavo
Great hotel, excellent service.
SantIago
Big disaster very desapointed
Felipe
El hotel está viejo y un poco descuidado, funciona. Costoso para lo que ofrece.
Walter
Perfect
Walter
As always, great hotel, service, staff (including new personnel) all are top notch.
Only situation that still have issues sometimes, is the wi-fi service, it has glitches and if you sending heavy reports, pictures or any big files, it may take longer or not work at all. Hopefully administrators will take care of this issue and round a big fat A1 status.
Only situation that still have issues sometimes, is the wi-fi service, it has glitches and if you sending heavy reports, pictures or any big files, it may take longer or not work at all. Hopefully administrators will take care of this issue and round a big fat A1 status.
Sophia
The staff was very welcoming, and very attentive. The hotel was clean and smelled great!
Sandra
Location
Hector
Good service during check in and also in all the hotel
Pablo
Muy buena atención excelente trato y acogedor lugar
Sandra
Room is ok, needs improvement in general decor,
Towels wash and hand towels where never provided unless we ask. After cleaning the room was never left not with items missing, from being dirty glass cups tea.
Breakfast was good, staff very cordial and attentive.
The best the location, restaurants, 2 shopping centers.
In general I woo come back
Towels wash and hand towels where never provided unless we ask. After cleaning the room was never left not with items missing, from being dirty glass cups tea.
Breakfast was good, staff very cordial and attentive.
The best the location, restaurants, 2 shopping centers.
In general I woo come back
GINO
Yes A/C good but floors needy to be replaced they are fading and discolored
Edgar
Amazing staff!!!
Sasha
Upon arrival, the room wasn’t ready. We checked in, but they didn’t have a room key to give us. A guy escorted us upstairs to open the room. After that, the room smelled moldy. They didn’t even have hot water. They may have regulated it, but it was only in the morning. I was not supposed to shower at night. This was really disappointing. The location of the hotel is good, but the front desk staff was terrible. The concierge guy was very nice, and the parking staff was nice. However, the front desk staff will make you wait and won’t even acknowledge you.
Leticia
Food was good, area was safe and staff was friendly
CAMILO
Great place, good location.
Natasha
The hotel lobby is beautiful and definitely gives luxury. However, the rooms, not so much. Maybe they updated the lobby to look 4 star but rooms are very dated. Especially the bathrooms. Nonetheless, the hotel staff were friendly and helpful. The food was a problem. Limited options for breakfast if you don’t eat pork. We stuck to fruit and eggs. Also, dinner was not good at all. I don’t think there’s anyone cooking for dinner, just maybe warming/heating food. Best part was it was convenient to 2 malls (one attached, the other in walking distance) where you can visit for other food options.
Milenko
Hotel is so dilapidated,
Carlos
I had been in Hotels in different countries but none of them achieve the great service that all the staff provide. Kudos to Fernando Castro in the Restaurant Bonifacio in the breakfast and everyone in there including the receptionists and check in.
Ralph
This is a Very Tired Hotel Property
I wasn't at all impressed with the NH Cali Royal. I've stayed with the NH brand before and I thought it was pretty good and expected the same here in Cali but it wasn't to be. The service was good (several people stood out and were great, others couldn't be bothered).
The hotel is extremely tired. Carpets are coming up in the hallways, towels are rough and frayed (I couldn't believe they would put those at the pool, let alone in a room). The bathroom sink faucet was very loose, hardly any water came out when it did, took a long time to get hot water.
Bed pretty comfortable but I had to walk around in slippers or socks for fear of how they did or didn't clean the floor in the room.
The hotel is extremely tired. Carpets are coming up in the hallways, towels are rough and frayed (I couldn't believe they would put those at the pool, let alone in a room). The bathroom sink faucet was very loose, hardly any water came out when it did, took a long time to get hot water.
Bed pretty comfortable but I had to walk around in slippers or socks for fear of how they did or didn't clean the floor in the room.
Taryne
it was a nice place. clean, safe
Jose
It is a Great location for shopping in the mall only walk without taking transportación
Yolanda
Excellent customer service.
ELIZABETH
The personal service and professionalism is amazing
The hotel needs a update the only comment is the beds are so hard was painful and the tu oiler seat are small and low so for an avarage 6ft American person are hard to use
The hotel needs a update the only comment is the beds are so hard was painful and the tu oiler seat are small and low so for an avarage 6ft American person are hard to use
Location & surroundings
NH Cali Royal
Carrera 100b Number 11a 99, Cali, Colombia
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NH Cali Royal
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