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Toscana Plaza

Cali · Colombia

Calle 10 N 65-31 Autopista SurView location

7.8/10Very good343 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort7.6/107.6
Condition7.6/107.6
Location8.0/108.0
Neighborhood7.8/107.8
Amenities7.4/107.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Toscana Plaza

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. For lunch or dinner, stop by Dante, a restaurant that specializes in Fusion cuisine.

Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cali? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 72 air-conditioned rooms featuring minibars.

Read more about this hotelShow less

Located in Cali (Cañaveralejo - Seguros Patria), Hotel Toscana Plaza is within a 15-minute walk of Santiago de Cali University and Premier Limonar Mall. This hotel is 2.6 mi (4.1 km) from Olympic Stadium Pascual Guerrero and 2.9 mi (4.7 km) from Dog Park.

Make yourself at home in one of the 72 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cali? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Service animals not allowed Only dogs and cats are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 9 AM to 10:00 PM.
    • Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 75000 per vehicle
    • Pet fee: COP 50000 per pet, per night
    • Rollaway bed fee: COP 55000 per day
    • Facilities fee: COP 5100 per person, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Farallones Clinic 0.7 km / 0.4 mi
Santiago de Cali University 0.9 km / 0.6 mi
Premier Limonar Mall 1.1 km / 0.7 mi
Palmetto Plaza Shopping Center 1.1 km / 0.7 mi
Cali Ophthalmology Clinic 1.2 km / 0.7 mi
Colombia Clinic 1.2 km / 0.8 mi
Cosmocentro 2 km / 1.2 mi
Jaime Aparicio Pan American Sports Park 2.2 km / 1.4 mi
Nuestra Clinic 2.5 km / 1.5 mi
Coliseo El Pueblo 2.5 km / 1.5 mi
Edificio De Colores 2.5 km / 1.5 mi
National School of Sports 2.8 km / 1.7 mi
Medical Center Imbanaco Tower A 2.8 km / 1.7 mi
Rey David Clinic 2.9 km / 1.8 mi
Evangelista Mora Coliseum 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 72
  • Number of floors (main building): 6
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Car park
  • 24-hour reception
Show 43 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Snacks
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN-1

    Photos are not available for this room type.

    Toscana Plaza

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Toscana Plaza

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 22 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable4 photos

    Toscana Plaza

    TRIPLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Central heating
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Fridge
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Toscana Plaza

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Radio
    • Hi-fi
    • Fridge
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE CITY VIEW KING BEDSUITE • DELUXE CITY VIEW KING BEDSUI.CV-DX-KG

    Photos are not available for this room type.

    Toscana Plaza

    SUITE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Toscana Plaza

7.8
Very good
343 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
8.0 /10
Neighborhood
7.8 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
02 Jul 2026
Fabián
Muy buena atención
6/10
Pleasant
28 Jun 2026
Alejandro
Nothing
Partner
10/10
Exceptional
13 May 2026
Esther
It was a wonderful experience; the staff's service—from the lobby to the restaurant—was excellent, and I was very pleased with the cleanliness. My only suggestion would be to provide extra trash bags, as we were traveling—and in our specific case, our trip was primarily for medical appointments and visiting family. Thank you for everything; we wish you blessings and prosperity.
Giovanny & Esther Cuellar
Partner
8/10
Excellent
05 May 2026
Louis
Yes great breakfast ac good
10/10
Exceptional
23 Apr 2026
Sergio
We had an amazing stay at this hotel. Amazing room , great pool and the staff very friendly. We rented a car and were provided with private secure parking. Staff always there to help us with any questions ! I would definitely stay here again. Amazing breakfast highly recommend it!
Partner
10/10
Exceptional
26 Mar 2026
James
How great the staff and rooms are
Self
10/10
Exceptional
28 Feb 2026
arnold
A very nice hotel, clean with friendly helpful staff a nice restaurant on the roof with a very nice breakfaat

helpfsststaff
10/10
Exceptional
20 Feb 2026
arnold
This hotel has always given me a great experience that is why i always go back
8/10
Excellent
01 Feb 2026
Mauro Patricio
The facilities are very nice, clean, and in a great location.
Leisure Friends
2/10
Poor
13 Jan 2026
Viany
This hotel has serious hygiene and pest control issues. I found a large cockroach in my room, including inside the refrigerator. After being moved to another room, another cockroach entered from under the door. Management never contacted me despite multiple requests. I received compensation, but it was not fair given the situation.

Unacceptable standards of cleanliness, poor communication, and lack of accountability. I do not recommend this hotel.
Friends_and_family Family
10/10
Exceptional
07 Nov 2025
James
Staff is great and helpful as always. Breakfast is great
10/10
Exceptional
07 Nov 2025
James
Staff was courteous room was clean.
Leisure Self
8/10
Excellent
28 Oct 2025
ALBERTO
Great service !
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Diego L
Good location and good food
10/10
Exceptional
01 Oct 2025
arnold
Nice place clean rooms nice staff nice restaurant in hotel close to many places
Leisure Partner
10/10
Exceptional
27 Sep 2025
arnold
The room is nice the beds comfortable the location is close to many bar and restaurants and the restaurant in the hotel is very nice also
Leisure Partner
8/10
Excellent
18 Aug 2025
Casey
A nice hotel and close to most things in Cali
Leisure Self
10/10
Exceptional
18 Jul 2025
Leover
Exelente seevicio al cliente muy professional todo
Business_and_leisure Family
10/10
Exceptional
02 Jul 2025
SANDRA
Staff is very friendly. Good food. Good area.
Leisure Self
10/10
Exceptional
30 Jun 2025
arnold
The hotel is nice clean and offers a nice restaurant upstairs with a nice free breakfast buffet its close to a shopping center.
Leisure Partner
8/10
Excellent
28 Jun 2025
Crystal
Other parts of the hotel was good except for my suite. We only stayed 1 night but my hotel suite appeared to have been previously flooded and there were roaches.
Leisure Family_with_children
8/10
Excellent
17 Jun 2025
Roman
Good no frills hotel in a convenient location. It feels a little outdated but in good condition. Room was clean, with a good A/C. Breakfast was basic but good enough. I'd say it's a solid 4 stars and a good value if you need to stay around this area in Cali.
Leisure Self
8/10
Excellent
07 Apr 2025
Jesse
Great view from dinning area.
10/10
Exceptional
21 Feb 2025
Loudell jose
Excellent
Friends
6/10
Pleasant
03 Jan 2025
Calvin
Staff was friendly and helpful, but property needs to be updating and repairs.
Leisure Self
4/10
Poor
12 Dec 2024
Miguelangel

Pictures do not show reality.

Selected, supposedly the best room, the bathroom was dirty, the shower door was missing, the outdoor jacuzzi was dirty and falling apart, the refrigerator was dirty and smelled bad, there was towel on the floor by the patio door little did I know next morning lots of water filtered through the patio door.
Big mess. The staff was no help and the options were not reasonable.
Business
10/10
Exceptional
30 Nov 2024
Gordon
Close to the beach and a small mall
Leisure Partner
10/10
Exceptional
28 Nov 2024
Felix
Good location in the south of the city. Few minutes drive to Jardin Plaza shopping mall, and other areas of interest.
Not safe to walk around at night thought.
Business_and_leisure Family
10/10
Exceptional
27 Nov 2024
EDGAR
Everithing ok
Business Self
10/10
Exceptional
11 Nov 2024
Leover
Excellent service
Business_and_leisure Family
4/10
Poor
01 Nov 2024
hugo
Next to loud road.
10/10
Exceptional
15 Sep 2024
Nelson
Amazing and gorgeous social areas
Business Self
6/10
Pleasant
31 Jul 2024
Lorena
The cleaning is not good
Business_and_leisure
6/10
Pleasant
11 Jul 2024
Mark
The hotel rooms needs serious maintenance
10/10
Exceptional
12 May 2024
Maritza
Good
10/10
Exceptional
12 May 2024
Maritza
Excelente
Leisure Family
10/10
Exceptional
13 Apr 2024
JORGE
Great location and safe area around the property
10/10
Exceptional
12 Apr 2024
Carlos
The cleaning services not does a good
Leisure Partner
10/10
Exceptional
03 Mar 2024
Angel
Awesome
Business Self
10/10
Exceptional
02 Jan 2024
arnold
the hotel was very clean and it was located about 15 minutes from all the places I wanted to go!! there is a breakfast buffet in the restaurant upstairs in the mornings included with the room cost!! the restaurant also had a nice selection of food later in the day and reasonably priced I would stay there again!!
Leisure
4/10
Poor
02 Jan 2024
CHARLES
I was over charged for the room I paid on december 25th
My resevation paid $96.00 for Monday 25th
but they still charged me for this night....I will never stay there again
Friends_and_family Family
6/10
Pleasant
17 Dec 2023
Louis

No dejen caer el Hotel, Siempre ha sido muy bueno

El primer cuarto que me dieron olia a sucio creo que era un sofacama sucio y manchado que habia ahi, ademas el aire acondicionado no funcionaba.
pedi cambio y ya me dieron uno mejor.
el desayuno muy bueno
Partner
6/10
Pleasant
10 Dec 2023
Regina
I thought staff was great , but the noise was terrible i was up for four days unable to sleep because of the noise. Complained to facility with no resolved. I wasn't offered any can of discount for the inconvenience.
Business_and_leisure Family
8/10
Excellent
11 Nov 2023
Sergio
Staff very friendly
8/10
Excellent
03 Oct 2023
robert

Pretty but has a few flaws.

Hotel was nice, clean with very nice staff. The room had a nice view and was modern. Problems were not enough hot water, all showers were barely Luke warm. The bath had a nice sauna but was hampered by lack of hot water.The louvered window in bath can not be closed and allows hot air in constantly and very loud traffic noises.
Self
8/10
Excellent
02 Oct 2023
Juan Carlos
The cleaning crew thru away some of my things,a raincoat, receipt and my toothbrush packets, , nothing was done about it , this is my second time staying here staff and service, and breakfast by was excellent
Leisure
2/10
Poor
08 Sep 2023
David
Stay away the suite was piss poor, towels dirty. Go to Spiwak or Movich
Business_and_leisure Family
4/10
Poor
23 Aug 2023
Mario
The pictures lies about the real condition of this hotel
Business Self
10/10
Exceptional
13 May 2023
Pedro
The staff went out of their way to provide me with the information I needed. Extremely friendly. The area is not the cleanest, but it was safe. Their breakfast can use some improvement.
For sure I will stay again, mainly because of the staff.
10/10
Exceptional
16 Apr 2023
Ignacio
Good staff
Leisure Family_with_children
2/10
Poor
27 Mar 2023
Gabriel
Él local está muy bien localizado... me quedados más de 7 veces cada vez que viajo a cali pero esta últimas vez me cobro el desayuno y varió impuestos que antes no me cobraron... 😒😒😒y soy turistas.
6/10
Pleasant
20 Mar 2023
Lisset
Mattress are not comfortable
10/10
Exceptional
14 Jan 2023
Wendy
Very wel oming and everyone accomodated us very well. Friendly and very clean.
Leisure Family
4/10
Poor
06 Jan 2023
Liliana
The welcome service to the hotel but the service staff closed to the pool was terrible they charging open licor that I bring from USA
Leisure Self
10/10
Exceptional
29 Oct 2022
Angel
The staff was really nice and friendly
Business Friends
6/10
Pleasant
05 Oct 2022
Domitilo
It is supposed to include complimentary breakfast but i never saw anything. Went at 9am and it was empty. I went at 6am the next day and nothing either.
Leisure Self
10/10
Exceptional
30 Aug 2022
Claudia
Very good and affordable
Leisure Family
8/10
Excellent
28 Aug 2022
Claudia
Staff really friendly
Business_and_leisure Partner
2/10
Poor
08 Aug 2022
AXG Services
The pictures on the listing are from when the property was new. This is July-August 2022. The room I was assigned looked old and dirty. The worst part is that there was mildew on the wall right next to the bed. The bedroom shared a wall with the jacuzzi, and it was not safe to breathe with the mold growing on the wall. The hallways looked unfinished, and the other rooms they offered were so dirty that I preferred losing the money to staying in such a place. Beware if you are going to this place. I do not recommend it. I hope Expedia does something about it.
Leisure Self
6/10
Pleasant
21 Jun 2022
Herney
Breakfast is good but 6th floor roof in top on bedrrom is cracked and dirty from pool humidity
Leisure Family
6/10
Pleasant
15 Jun 2022
William
No i didn't care about the hotel my was so small no view the Breakfast was Catered to a certain party Everyone doesn't eat pork or meat
Leisure Self
2/10
Poor
27 May 2022
JAIME
the rooms are disgusting, bed bugs, pubic hairs in the shower, the sheets are so old that they have holes all over ...come on....what a disgusting place....is not worth any money
Business_and_leisure Self
8/10
Excellent
02 May 2022
Carlos
The hotel itself was very clean except for the jacuzzi.
The room given facing the avenue was very noisy and needed better blinds . We ask for towels numerous occasions only to be ignored.
Leisure Friends
6/10
Pleasant
18 Apr 2022
samy
I had the jaccuzi suite on the last floor- no hot water for the jaccuzi during the whole duration of my stay 2 days. Very deceiving especially considering the costly price of that suite. Also when raining, water will enter in the room. Stay away from the fake suite with a non functioning jaccuzi.
Business_and_leisure Family
8/10
Excellent
15 Mar 2022
Angel

First time in Cali

Great customer service, friendly and helpful staff. Rooms needs reno.
Partner
10/10
Exceptional
28 Feb 2022
Luis
This is a combination of economic and excellence. Love it, i always stay there.
Friends_and_family Family
10/10
Exceptional
01 Feb 2022
Juan
Excellent service, great personnel
Es fantástico!!
Leisure Family
10/10
Exceptional
01 Feb 2022
Roberto Carlos Muniz
Good person’s
Self
2/10
Poor
16 Jan 2022
Giovanni
I spend 2 nights in the suite with jacuzzi: not really clean, NO HOT WATER in the shower and jacuzzi I couldn't use it... They was not able to fix it and never say something about it. Very disappointed
Leisure Partner
6/10
Pleasant
28 Nov 2021
Yamileth
The customer service was good but the property was terrible. The rooms has bugs, no closet , bed was so uncomfortable and covers where very old, rooms smell humed and the noise in the hallway for the customers and staff was all the time. The hotel looks beautiful in the pictures but in reality is old. I saw some cucaraches at the restaurant. The location was perfect but they need to improve the hotel. Also there was no cable tv for all my stay. The power when off and they started the generator and the whole hotel smelled a gasoline.
Business_and_leisure Self
8/10
Excellent
16 Nov 2021
Jaime
The employees do everything to help you and very courteous people.
Leisure Self
6/10
Pleasant
29 Oct 2021
Juan Pablo
Good location and very good breakfast. Not so happy with my room that had a lot of noisy from outside, tried to change the room and the front desk lady ignored my request. Other than that, ok
Leisure Self
10/10
Exceptional
25 Oct 2021
Othoniel

Very Nice Hotel

Very nice hotel. When I return to Cali Colombia, I will be staying there again.
Self
2/10
Poor
30 Sep 2021
Patricia
Rooms dirty ,bathrooms whit mold ,no good Ac
Leisure
10/10
Exceptional
30 Sep 2021
arlis
I like there was a restaurant in the roof top of the hotel.
Leisure Self
10/10
Exceptional
30 May 2021
Ashleyann C.

Very Nice for the Price!

Loved this stay! We had the best room in hotel! The food and drinks were great! The jacuzzi and views were amazing and so was the rooftop bar and pool! Cant wait to come back!
10/10
Exceptional
28 May 2021
Luis
Wonderful place and attention service
Friends_and_family Friends
4/10
Poor
06 May 2021
Verified traveler
Don’t let the pics fool you. The idea of the room was great till you actually get there and see the harsh reality!!! The ceiling leaks a lot of water when it rains. The balcony leaks water and the side walls also leak. When you wake up in the morning you are practically in a swimming pool. Be careful not to slip and fall like I did. Not realizing there’s water everywhere. Watch out for the disgusting shower heads. Moldy with black mildew. The jacuzzi on the balcony ran metal paint off the jets. The gym was horrible. The mats on the floor are old and worn. If you’re not careful you could trip on them because they stick up at least 12inches from the floor. The walls are all bubbles from water damage. The paint and plaster are falling to the ground, and it’s all yellow. Every room on the 8th floor was in horrible conditions. Before booking this room you should really ask for real time photos. I wouldn’t have paid a copper penny to stay in this room had I known the real horror of it. And the hotel didn’t help any. They just want to move you to a cheaper room but for the price of the expensive 1. Never again will I stay there. I think Expedia needs to hire a team of people to investigate the conditions the hotels they offer are in. We all know the advertising photos make everything look better but Wow did they sure make that room and the others look amazing compared to what it really is.
Business_and_leisure Family
8/10
Excellent
22 Jan 2021
Damary
El servicio del personal excelente pero al hotel le falta remodelación el jacuzzi no calienta como debe ser el restaurante le hace falta un buen chef al hotel le hace falta mantenimiento urgente
Friends_and_family Partner
10/10
Exceptional
07 Dec 2020
Jorge

Excelente

Excelente hotel, ubicacion y servicio. El desayuno deja un poco que desear. El almuerzo y comida nocturna muy buena y variada.

Excellent hotel, location and service. Breakfast leaves a little to be desired. Lunch and dinner was very good
Partner
8/10
Excellent
13 Mar 2020
Verified traveler
Close and convenient to a lot of things. Clean and comfortable.
Friends_and_family Family
10/10
Exceptional
01 Mar 2020
Verified traveler
Nice place I feel so happy w the services I said this it’s beautiful place
Friends_and_family Family
4/10
Poor
25 Feb 2020
Rene
No one speak English fast not working and took a long tome to have hot water hot tub was cold king size bed was holing with strapping
Leisure Self
8/10
Excellent
22 Feb 2020
Ronald

Nice stay small issues

The service at this hotel was amazing . The staff was really friendly and great . Everything was clean and wonderful . The food at the restaurant was amazing . Not to be critical but there was a few small issues . And the staff did try very hard to help . The hot tub did not work . And the safe kept shorting out . I also got large charges for the mini bar , I would recommend you take your own inventory and note this when you arrive . To be fair I did take items from it but it also was not full on my arrival so I had no way to prove what I took or did not . Now even with these problems I give this hotel a great review as the staff really works very hard to please you in every way and take good care of you .
Friends_and_family Friends
8/10
Excellent
12 Jan 2020
Crystal
The view was amazing especially at night. Not to mention the food st their restaurant was delicious.
Friends_and_family Partner
10/10
Exceptional
23 Dec 2019
Marii
Good service by the personnel, they were friendly. The room was really clean, we had a balcony with a great view and the breakfast was great the next morning. This was the second time i stayed at this hotel.
Friends_and_family Family
10/10
Exceptional
15 Sep 2019
RobertoScharis
close to centre. clean rooms, excellent restaurant,
Friends_and_family Family
8/10
Excellent
08 Sep 2019
Verified traveler
Everything was good, except there were no English speaking TV stations and most staff did not speak English.
Leisure Friends
6/10
Pleasant
03 Sep 2019
Verified traveler
Nothing at all to say it was not amazing and the beds weren't comfortable at all,
Business Partner
6/10
Pleasant
25 Aug 2019
Verified traveler
The room was good and comfortable. The only issue was the pool, it was dirty and looked unsafe to enter.
Leisure Family
8/10
Excellent
24 Aug 2019
Verified traveler
The property was in a good location relative to things to do. Unfortunately the \"gym\"is non existent and the pool looked like rice water.
Leisure Self
8/10
Excellent
10 Jul 2019
Verified traveler
The staff were excellent, they were very attentive and helpful as well as very friendly from the front desk to the custodial staff. I did have some issues with the in room jacuzzi and air conditioning and had to be moved to a different room, they were extremely helpful and even moved all my belongings to the new room. Had I not encountered theses issues I'd be giving this hotel an excellent rating.
Leisure Self
10/10
Exceptional
11 May 2019
Daniel

Pool/ Breakfast

Great pool. Poor breakfast
Partner
6/10
Pleasant
20 Apr 2019
Verified traveler
The shower was not good not hot water and wather go out realy low
10/10
Exceptional
12 Nov 2018
Jorge
every thing was great, I'm very satisfied.good location,price is OK,
6/10
Pleasant
11 Oct 2018
Jose
frontdesk staff should be more friendly with the customers. Breakfast should be upgraded, they don’t have too much choices. Bathroom smell very bad; we have to let the windows open in order to avoid the bad odor.
Location very good, everything it’s close.
6/10
Pleasant
08 Oct 2018
ERNESTO FELIPE

Hotel near 66 street

Not the best option but good enough to pass the night. Very small room, no window so not very comfortable, but for the price, I guess can’t complain much.
Partner
8/10
Excellent
30 Aug 2018
Verified traveler

Good location

A few problems in the hotel, but were resolved as quickly as they could have been. Friendly staff and good value for the money. Small, but nice swimming pool.
6/10
Pleasant
24 Jun 2018
Verified traveler
The staff was excellent! Very friendly and helpful. Location wasn’t the most ideal as there is not really much around there. I really should have stayed on the north or west side of the city where shopping and things to do are abundant. First two days the tv was out, plus it needs better upkeep.
10/10
Exceptional
02 Apr 2018
Luis

Great Place

Great place just 5th floor renovating 2 rooms and alot of noice early in the morning

Location & surroundings

Toscana Plaza
Calle 10 N 65-31 Autopista Sur, Cali, Colombia

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Toscana Plaza

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