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Hilton Garden Inn Cali Ciudad Jardin

Cali · Colombia

Calle 15a 10021View location

8.8/10Excellent552 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.8/108.8
Neighborhood8.2/108.2
Amenities8.6/108.6
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Cali Ciudad Jardin

The 94 welcoming accomodation units offer a perfect place to relax at the end of the day. Travellers can make good use of the wireless internet connection available at the public areas of the accomodation. The reception desk is open all day long.

Communal areas are wheelchair accessible at Hilton Garden Inn Cali Ciudad Jardin. Visitors may take advantage of the car park. Owing to its health and wellness services, this hotel is ideal for a relaxing break from the stress and strain of daily life.

The accomodation features its own business facilities suitable for seminars, training or meetings of any type. Some services may be payable.

Read more about this hotelShow less

Located in Cali (Ciudad Jardín), Hilton Garden Inn Cali Ciudad Jardin is a 3-minute walk from Jardin Plaza Shopping Center and 14 minutes by foot from Fundacion Valle del Lili.

This spa hotel is 0.9 mi (1.4 km) from Unicentro Shopping Center and 1.8 mi (2.9 km) from Holguines Trade Center. Make yourself at home in one of the 94 guestrooms featuring minibars and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately COP 55000 for adults and COP 55000 for children
    • Airport shuttle fee: COP 90000 per vehicle (one-way)
    • Pet fee: COP 50000 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Jardin Plaza Shopping Center 0.2 km / 0.1 mi
Centro Comercial Aventura Plaza 0.3 km / 0.2 mi
Universidad del Valle 0.3 km / 0.2 mi
Las Velas Shopping Center 0.8 km / 0.5 mi
Palmas Mall 0.9 km / 0.5 mi
Lungavita Clinic 0.9 km / 0.6 mi
Babilla Park 1.1 km / 0.7 mi
Fundacion Valle del Lili 1.1 km / 0.7 mi
Unicentro Shopping Center 1.2 km / 0.8 mi
Holguines Trade Center 1.3 km / 0.8 mi
Pontificia Universidad Javeriana Cali 3 km / 1.9 mi
Universidad Icesi 3.2 km / 2 mi
Universidad San Buenaventura Cali 4 km / 2.5 mi
Las Garzas Park 4.6 km / 2.9 mi
Premier Limonar Mall 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 6
  • Double rooms: 26
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • 24-hour securityExtra charge
Show 15 more facilities & services
  • GardenExtra charge
  • Luggage roomExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Meeting room
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 33 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Wi-fi

    Facilities with extra charge

    • Balcony
    • TV
    • Hairdryer
    • Toiletries
    • Minibar
    • Radio
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 33 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Toiletries
    • Hairdryer
    • TV
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Wheelchair-accessible
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOM • 33 m²DBL.B1-KG
    DOUBLE KING BED ONE BEDROOMPhoto unavailable3 photos

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE KING BED ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-KG

    Room amenities

    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Wi-fi

    Facilities with extra charge

    • Alarm clock
    • Toiletries
    • TV
    • Radio
    • Minibar
    • Balcony
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 33 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Ironing set

    Facilities with extra charge

    • TV
    • Hairdryer
    • Alarm clock
    • Toiletries
    • Minibar
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 33 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Toiletries
    • Alarm clock
    • Hairdryer
    • TV
    • Radio
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 33 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable1 photo

    Hilton Garden Inn Cali Ciudad Jardin

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Alarm clock
    • Toiletries
    • Ironing set
    • TV
    • Hairdryer

    Facilities with extra charge

    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDS • 33 m²TWN.2D
    TWIN TWO DOUBLE BEDSPhoto unavailable5 photos

    Hilton Garden Inn Cali Ciudad Jardin

    TWIN TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    TWIN
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D

    Room amenities

    • Ironing set
    • Wi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Minibar
    • Radio
    • Hairdryer
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 44 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable1 photo

    Hilton Garden Inn Cali Ciudad Jardin

    SUITE KING BED ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • TV
    • Radio
    • Minibar
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Cali Ciudad Jardin

8.8
Excellent
552 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.8 /10
Neighborhood
8.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Alma
Tiene una excelente ubicación y esta muy lindo el lugar
10/10
Exceptional
27 Jul 2026
Oscar
Great service, very clean
10/10
Exceptional
26 Jul 2026
Juan
Excellent
6/10
Pleasant
26 Jul 2026
clara
Everything is good. The only thing is they didn’t tell you that you have to have your USA passport with the immigration stamp from Colombia in order to not pay city taxes
10/10
Exceptional
08 Jul 2026
Nnate
Excellent
Self
10/10
Exceptional
06 Jul 2026
Janet
El hotel está cerca de un centro comercial
Farmacia, transporte público , etc
El personal es excelente y el desayuno tienen una gran variedad
Family
10/10
Exceptional
02 Jul 2026
Claudia
Wonderfull
Family
10/10
Exceptional
26 Jun 2026
Adriana
Everything was on point,
10/10
Exceptional
20 Jun 2026
Maribel
Great service
Family
10/10
Exceptional
13 Jun 2026
Ricardo
I had a wonderful stay at the Hilton Garden Inn in Cali, Colombia. The staff was consistently friendly, welcoming, and eager to help throughout my visit. I especially appreciated how well the hotel was maintained—my room was cleaned and refreshed every day, which made coming back after a long day very comfortable.

One of the things that stood out most was the sense of security. The property felt safe at all times, and the security measures in place gave me peace of mind during my stay.

The only area that could use some improvement is the breakfast buffet. There was a variety of options, but the hot food items were often not served at a temperature that I would consider truly hot.

Overall, this was a great experience, and I would definitely stay here again when visiting Cali. Thank you to the entire team for their hospitality and excellent service.
Self
6/10
Pleasant
31 May 2026
Juan
El Aire Acondicionado no enfriaba bien la habitacion
Family
10/10
Exceptional
16 May 2026
Paula
Very clean room
Family
8/10
Excellent
08 May 2026
Gifford
The breakfast was exellent
The staff well attentive.
The room very tidy cleam
4/10
Poor
04 May 2026
Maria Amelia
Sadly we did not have a great experience, the room was terribly dirty. The linen and bed spread was stained. Pillow covers looked dirty. I complained to front desk/reception area, told them all about this and they said they were going to clean everything. I got back at night and nothing was cleaned. Same stained bed coverings. its not what it looks like in the pics. Hotel breakfast was ok.
Family
10/10
Exceptional
14 Apr 2026
OMAIRA
Excellent service great location and clean. The breast is really good. The stay are very friendly and helpful I recommend it 100%
Partner
10/10
Exceptional
12 Apr 2026
Shawn Conrad
The the breakfast bar is excellent its buffet style a mix of Colombian and American cuisine fresh fruit coffee freshly squeezed orange juice waffles pancakes scrambled eggs rice with chicken beef soup cheese pastry and sample size ham turkey meat
Friends
2/10
Poor
10 Apr 2026
Maria Adela Bello
They did not clean my room for two
Nights and when I complained they sent someone who said he was cleaning staff.
Self
8/10
Excellent
07 Apr 2026
Jason
My stay was very enjoyable. Staff was very friendly and helpful. Room was clean and breakfast was delicious!!
Self
6/10
Pleasant
03 Apr 2026
carmen
Breakfast was fine , room wasn’t ready for check in at 3:00 pm . It Eventually was ready around 3:20 however we have n been travelling since 03:00 am the day before and we were desperate to get somewhere to rest. We chose this hotel for the location and convenience as it’s near to many amenities . Area a a bit loud as there was a trans convention where they were discussing their issues and it was heard all over the lobby and restaurant area through the loud speaker . One manager told us the convention gets loud and that he was sorry if any guests were disturbed by the noise .
8/10
Excellent
23 Mar 2026
Felipe
Casi todo muy bueno. Muy amables. Huéspedes muy ruidosos a horas extremas.
10/10
Exceptional
16 Mar 2026
Mario G.
Clean room, friendly staff. Safe hotel. Excellent
Family_with_children
2/10
Poor
08 Mar 2026
Brenno
Staff definitely needs training. Sara Martinez from the reception took almost 20 min to check me in, because apparently she couldn't find my Expedia reservation. She also helped multiple customers over the phone and in-person while I stood in front of her. I was in town for business and needed internet connection - and it sucked! Jesus from maintenance helped me, and after a couple of HOURS I could actually work on emails and calls. Food is super overpriced and bad! The only positive thing about this propriety is location (which is not awesome either). I would definitely stay away from this place.
Self
10/10
Exceptional
07 Mar 2026
Casaundra
Clean friendly stafg
8/10
Excellent
05 Mar 2026
Shannon
I enjoyed my stay! The staff was superb. Ready and willing to assist. Alejandro was a standout staff member!!! Can’t wait to visit again very safe for American visitors!!
Friends
10/10
Exceptional
02 Mar 2026
NORMA
The staff at Hilton Garden Inn Cali is amazing. I can't say enough about the kindness and helpfulness that members of the staff show all the time at the front desk, restaurant, and housekeeping . Alexis, Juan Sebastian Maria Isabel, everyone was fantastic.
The food at Aguamar Restaurant is excellent and the rooms are very clean and comfortable
I definitely recommend this hotel for staying in Cali.
Self
2/10
Poor
28 Feb 2026
Katherine
Staff was lacking, hotel was very basic, but the worst part of all was the cleanliness and the food. I believe they never changed the sheets from the guest before because when I arrived there was already hair on my pillows. Sheets were poorly made, room felt overall dirty which made my stay feel very long and gross. In addition to that, to be in Colombia the food was very bad, buffet did not feel clean or well kept either
Family
10/10
Exceptional
26 Feb 2026
Dwight
Excellent
6/10
Pleasant
11 Feb 2026
marc
Great checking , lobby looks decent rooms a bit run down
Business Family
10/10
Exceptional
30 Jan 2026
Anthony
The staff was very friendly. I enjoyed my stay and will return in the future.
Leisure Self
10/10
Exceptional
18 Dec 2025
Omaira D
Excellent service specially Alexis, Alejandro Nicolas, Maria Isabel Everybody were very nice. The food was great and the room is clean.🙏the location is very convenient. I will recommend it a 100%
Leisure Partner
10/10
Exceptional
10 Dec 2025
Kevin
Breakfast made fresh daily. 3 restaurants/ bars onsite. Full Gym, Herbal Massage Spa, Jacuzzi/Hot Tub/ Mini Pool. 24 hr mini store for drinks and snacks. Only thing to keep in mind is restaurants close at 10 PM. Fridge in room to keep some food or water on hand. Rooms are well kept. Great views of Jardin Garden Park and neighborhood. I would definitely stay here again because of close location to Jardin Plaza Mall. Looking forward to my next trip.
Leisure Self
10/10
Exceptional
19 Nov 2025
Eluminio
Great !!
10/10
Exceptional
15 Nov 2025
katherine
Good location
Great hotel
Friends_and_family Family
10/10
Exceptional
05 Nov 2025
Carlos
The rooftop bar is very nice
Partner
10/10
Exceptional
04 Nov 2025
Eileen
Excellent
Leisure Family
10/10
Exceptional
03 Nov 2025
CARLOS
Great breakfast options!
Leisure Self
10/10
Exceptional
03 Nov 2025
Andrés
Todo muy bien. El desayuno espectacular. El servicio increíble. Solo recomendaría actualizar los televisores, dotar mejor el cuarto (muebles o asientos en mi habitación solo estaba la cama y un espacio gigante vacío donde le vendría bien un par de muebles o un mueble y una mesa). Impecable el servicio.
Partner
10/10
Exceptional
12 Oct 2025
Javier
Great stay! Recommended.
10/10
Exceptional
26 Sep 2025
Sandra
Very clean, staff very helpful. Walkable to shopping center. Breakfast was delicious everyday. Room service prompt, food always hot when delivered. Would recommend.
Leisure Self
10/10
Exceptional
18 Sep 2025
Edison A
.
10/10
Exceptional
16 Sep 2025
Yerandys

Great Hotel

Staff was great, room was excellent.
Business
8/10
Excellent
19 Aug 2025
Ariel
The front desk / reception staff were great! Very attentive, always with a smile and a hello. Wonderful restaurant options in the hotel. We enjoyed the Petronio experience, the cazuela de mariscos was amazing! Overall the property for me ⭐️⭐️⭐️⭐️. The only point to criticize was the elevator hygiene / cleanliness. The carpet had an odd smell and the elevator itself was not being treated/cleaned as it should be. Also need to mention that the bed sheets were not changed the only time we asked for them to be. Overall a very good experience and I would definitely recommend this property if you decide to visit Cali.
Leisure Partner
8/10
Excellent
18 Aug 2025
Felipe

Bien pero….

Muy amables , los cuartos están bien , el aire no se podía ajustar , el control del TV no funcionaba bien y el sensor de humo empezó a hacer un sonido la primera noche cada cierto tiempo y nos tocó llamar a las 3 am y lo quitaron. De resto estuvo bien la estadía
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
Caroll
We got two rooms and both of them were always clean, no need to remind anyone for clean towels or toilet paper. Every staff member staring from when we fist arrived which was Sergio was amazing and accommodating. Very close to restaurants and mall. Food is amazing, you can order what you like at any time of the day. If you’re looking for a safe clean place .. you need to consider this hotel and location.
Leisure Family
10/10
Exceptional
12 Aug 2025
carlos
Excellent 5:star hotel. Friendly staff who all say good morning and Hello whenever they see you.
Safe location
Leisure
10/10
Exceptional
30 Jul 2025
tamia
The restaurant was very good. All the food tasted great. Good internet access. The bed was a bit firm but clean room overall. I was pleased with the overall hotel and services. I would definitely recommend this hotel to travelers.
Leisure Family
10/10
Exceptional
21 Jul 2025
Naysla
My family and I had the pleasure of staying here for five days, and our experience was wonderful from start to finish. The staff were consistently friendly and accommodating, always ready to help with anything we needed. Our room was spotless upon arrival and maintained to a high standard throughout our stay.

Although our room faced the street and we occasionally heard passing cars or a honk here and there, the noise level was mild and didn’t bother us. That said, if you're sensitive to noise, you may want to request a room away from the street.

Overall, this hotel was a great choice—clean, comfortable, and conveniently located for everything we needed.
Leisure Family
10/10
Exceptional
14 Jul 2025
Maria
Great location and service!
10/10
Exceptional
09 Jul 2025
Maria
Me gusta hospedarme hay en hilton
Leisure Family
10/10
Exceptional
07 Jul 2025
Alexander
I thought the hotel was very nice. The location was excellent with 2 major shopping malls within walking distance. The breakfast was excellent with many options. The hotel itself has a nice modern decor and spacious rooms. Will certainly be back if ever in the southern part of Cali.
Leisure Self
10/10
Exceptional
03 Jul 2025
Yvette
Everyone was great
Leisure Family_with_children
6/10
Pleasant
03 Jul 2025
Elizabeth
It's safe place but no store for souvenirs and didn't clean room everyday and no towels or liquid soap.no good Chanel's on tv no signal most of time if stay. Waited to long for food. Reception area very helpful and professional.
Leisure Family
10/10
Exceptional
27 Jun 2025
Verified traveler
Great location, clean, and the staff was friendly. Definitely staying there next time.
Friends_and_family Family
10/10
Exceptional
24 Jun 2025
Waleska
Excellent service and cleanliness!
Leisure Family_with_children
10/10
Exceptional
18 Jun 2025
Alma
This hotel was very good
Leisure Self
10/10
Exceptional
16 Jun 2025
Jonathan
This was an excellent hotel. Very clean facilities, friendly staff and the hotel referred us to Hector Losada for taxi transport from the airport. Hector was fantastic!
Business_and_leisure Family
8/10
Excellent
02 Jun 2025
Jorge
The hotel is comfortable with a very good location. Breakfast is delicious, rooms are spacious, very clean and cozy. Staff is very amigable and willing to please. The only negative thing is a strong onion smell even in the fifth floor.
Leisure Family
10/10
Exceptional
31 May 2025
sandro
great place..
the staff was very kind and helpfull
Leisure Family
4/10
Poor
27 May 2025
Gerardo
There was construction which I wasn’t made aware of before booking. I was looking forward to having some drinks on the rooftop be side of the views but it was under construction. Rooms could smell better pillows seemed like they needed replacing definitely not the Santorini’s smell in used to in hotels. But the area was good. Close to mall and restaurants. Felt safe in neighborhood.
Business_and_leisure Family
10/10
Exceptional
28 Apr 2025
Arthur L
Loved my stay , wish I could stay long
Leisure Partner
4/10
Poor
16 Apr 2025
WILSON
Roof top, pool not clean and inoperable. No bar available..
Business Partner
10/10
Exceptional
08 Apr 2025
Paulo
Good
10/10
Exceptional
05 Apr 2025
roberto
Great staff
Leisure Partner
2/10
Poor
31 Mar 2025
Elizabeth
Demasiado confusion en una simple reservation!
Debi bajar por lo que solicitous Cuartos demasiado pequenos y camas muy duras
No tiene piscina
Y debimos cambiar de hotel
8/10
Excellent
22 Mar 2025
Osnel Cobo
Perfect location
Leisure Family
10/10
Exceptional
09 Mar 2025
Julian
was a good place
Leisure Partner
10/10
Exceptional
02 Mar 2025
Eduardo S

Excelente

El mejor hotel en Cali, sin duda alguna.
Self
10/10
Exceptional
01 Feb 2025
Adam
Very enjoyable stay
Leisure Partner
8/10
Excellent
27 Jan 2025
Percy
Nice place
10/10
Exceptional
20 Jan 2025
Melina
Very nice area
Leisure Family
10/10
Exceptional
15 Jan 2025
yasmin
The restaurant service
10/10
Exceptional
13 Jan 2025
JUAN
Good location
Leisure Family
10/10
Exceptional
13 Jan 2025
JUAN
Very good location
Family
8/10
Excellent
11 Jan 2025
Joseph
This a very nice hotel for the price. Room has a great layout and the staff was helpful. There's two shopping malls close by and the bus station across the street MIO will take you to the center close to the Terminal.
Leisure Self
6/10
Pleasant
24 Dec 2024
donna
no toilet paper
Business_and_leisure Friends
10/10
Exceptional
14 Dec 2024
Carlos
Very clean are comfortable rooms , the staff is super friendly and helpful and the buffet breakfast is delicious The restaurant Aguademar is an excellent option for dinner. The best hotel in the area .
Friends_and_family Family
10/10
Exceptional
18 Nov 2024
Carlos

Relax with all around

Great location and nice place to stay
Friends_and_family Family
8/10
Excellent
17 Nov 2024
Mauricio
Shower and toilet low pressure of water
Friends_and_family Family
8/10
Excellent
08 Oct 2024
rafael
Good value for price/location. One suggestion ia
8/10
Excellent
07 Oct 2024
Gloria
Hotel limpio muy bien ubicado
2/10
Poor
14 Sep 2024
Nabor
Old property! There was mold on the shower head, cracks in the bathtub, carpet in the room was very old! There was no hot water
Hotel needs to be remodeled! Stay somewhere else if you can, there are better choices for the same money!
Business Self
10/10
Exceptional
31 Aug 2024
Shirley
Great hotel comfortable beds and near to pretty much everything
Leisure Family
6/10
Pleasant
06 Aug 2024
Javier
Please change you tv to be able to download apps for guests entertainment.
Leisure Family
10/10
Exceptional
06 Aug 2024
Ronald Villafana
The hotel in general was excellent, safe location, a lot restaurants around, the house keeping ladies the amazing, at the restaurant everyone very nice the food very good, the reception they are nice, but they don’t know what you can do around.! Google to see. This is my only suggestion about the hotel. They need to know more about the city.
Leisure Family_with_children
10/10
Exceptional
29 Jul 2024
BETSY
Excellent customer service and safe area
Leisure Family
10/10
Exceptional
28 Jul 2024
Eduardo

Muy bueno

Excelente
10/10
Exceptional
27 Jul 2024
Victoria
It has a perfect location to shop, dine, sightseeing and do business as well.
Business_and_leisure Family
10/10
Exceptional
18 Jul 2024
Diego
Good location, safe and close to the mall ! Nice staff.
Business_and_leisure Partner
8/10
Excellent
16 Jul 2024
Sherwin
I highly recommened this hotel, their customer service is excellent. The breakfast was very good. Beds are very comfortable.
Leisure Family
10/10
Exceptional
15 Jul 2024
Luis Fernando

Buen servicio

Dentro de su categoria, hoteles para pocas.noches, es bastante detacado. Bien ubicado, tranquilo y familiar.
10/10
Exceptional
08 Jul 2024
yeferson
Great place to stay
4/10
Poor
04 Jul 2024
Luis
Bathroom supplies are not replenished properly
Leisure Family
10/10
Exceptional
29 Jun 2024
Bryan
Perfect
Friends_and_family Family
10/10
Exceptional
23 Jun 2024
Alba
Great rooms comfortable beds and nice sheets
Friends_and_family Family
10/10
Exceptional
20 Jun 2024
Clarence
The Staff is incredible. They make you feel welcome
Leisure Friends
10/10
Exceptional
31 May 2024
EDDIE
Our stay was excellent and amazing. No complaints what so ever. The food was delicious. I will recommend this location to
Everyone.
Partner
6/10
Pleasant
28 May 2024
VILEIKA
Is ok
Business_and_leisure Family
6/10
Pleasant
20 May 2024
Ramphsis
one of the front desk workers
Business_and_leisure Family
10/10
Exceptional
10 May 2024
Nestor
The only bad thing with this hotel is the access ramp to the parking lot, it's a nightmare because your car can be stuck in it!
Leisure
10/10
Exceptional
23 Apr 2024
Lizzete
Muy limpio precios accesibles me pienso volver a quedar ahí !
Business Friends

Location & surroundings

Hilton Garden Inn Cali Ciudad Jardin
Calle 15a 10021, Cali, Colombia

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Hilton Garden Inn Cali Ciudad Jardin

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