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6.8/10Good324 Reviews
Cleanliness6.8/10 6.8
Service7.2/10 7.2
Comfort6.6/10 6.6
Condition6.2/10 6.2
Location7.6/10 7.6
Neighborhood6.6/10 6.6
Quality6.0/10 6.0
Value6.0/10 6.0
Amenities6.2/10 6.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Red Roof Inn Sumter
Conveniently located off Highway 521, between I-20 and I-95, the Red Roof Inn Sumter offers budget-friendly accommodations for business and leisure travelers. Nearby attractions include the Sumter Exhibition Center, Sumter Opera House, Palmetto Park, Dillion Park, Crystal Lakes Golf Course, and Swan Lake.
Morris College, Sunset Country Club, Sumter Airport, Shaw Air Force Base, The Links at Lakewood, and Beech Creek Golf Club are also a short drive away. All guest rooms feature free Wi-Fi, flat-screen TVs with expanded cable (including HBO), microwaves, mini-refrigerators, hair dryers, irons, and ironing boards.
Select rooms offer a larger desk area and in-room coffee. Guests can also utilize the on-site coin laundry. Start your day with our complimentary grab-and-go breakfast and enjoy a swim in our seasonal outdoor pool (open May-September, weather permitting). One well-behaved family pet is welcome per room.
Experience the hospitality of the Red Roof Inn Sumter.
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With a stay at Red Roof Inn Sumter in Sumter, you'll be within a 5-minute drive of Sumter Mall and Palmetto Park. This hotel is 1.7 mi (2.8 km) from Palmetto Tennis Center and 1.7 mi (2.8 km) from Central Carolina Technical College.
Make yourself at home in one of the 49 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Cash deposit required
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 50.00 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
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Minimal age
21
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Optional fees
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Sumter Mall
1 km / 0.6 mi
Dillion Park
2.4 km / 1.5 mi
Palmetto Park
2.5 km / 1.5 mi
Palmetto Tennis Center
2.8 km / 1.7 mi
Central Carolina Technical College
3.3 km / 2 mi
Crystal Lakes Golf Course
3.6 km / 2.2 mi
Morris College
4.5 km / 2.8 mi
Riley Field
4.9 km / 3 mi
W.H. Neal-Iola Jones Fine Arts Center
4.9 km / 3.1 mi
Sumter County Gallery of Art
4.4 km / 2.8 mi
Little League Park
4.9 km / 3 mi
Riley Park
5.1 km / 3.2 mi
Memorial Park
5.2 km / 3.2 mi
Sumter County Museum
5.2 km / 3.2 mi
Birnie Center
5.3 km / 3.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 49
- Number of floors (main building): 2
- Double rooms: 23
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Laundry service
- Air conditioning in public areas
Show 5 more facilities & services
- Restaurant
- Deposit on arrival
- Early Check-inExtra charge
- Non-smoking establishment
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
QUADRUPLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ACCESSIBLE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
DOUBLE ACCESSIBLE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ACCESSIBLE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
DOUBLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE SMOKINGQUADRUPLE • DELUXE SMOKINGQUA.DX-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
QUADRUPLE DELUXE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
DOUBLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
DOUBLE DELUXE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE TWO BEDSDOUBLE • DELUXE TWO BEDSDBL.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
DOUBLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
DOUBLE DELUXE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRed Roof Inn Sumter
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Red Roof Inn Sumter
100
reviews shown
Donna Marianetta
I spoke with the owner of the hotel because the hotel was too dirty too sleep in. The pool does not work and has not worked in over 5years per an anonymous person. There is not a 24 hour service desk that checks in and out.
I have requested and have been assured by the own that.either my reservations were cancelled or I will receive a full refund.
I have requested and have been assured by the own that.either my reservations were cancelled or I will receive a full refund.
John
Dirty, Crack Head Tenants, Awful Experience
Don’t Do It. I Didn’t Sleep A Wink
Don’t Do It. I Didn’t Sleep A Wink
Tina
Didn't even stay. The man canceled my reservations. After I drove 9hrs with my 2 young grandsons.
Jerry
Clean room, staff excellence ,air-conditioning real cold,only draw back was the tub only for shower use,but it did had a tub no stopper hole,but it was close to the shopping center,restaurant, the price was good
Davian
Clean rooms with very nice and professional staff.
Sydney
great room. easy check in
Earl
Yes
Faezeh
Stained sheets. When I asked the front desk he said “I am the owner and I have washed these myself. They are clean but have yellow stains which does not go away”. Bathroom towel had mold. Did not use bathroom at all. At 1:00am the ceiling of the bathroom crushed down with running water and there was no one in front desk to come. Just closed the bathroom door and waited for the morning to cut my stay short and get out of there. DON’T STAY THERE.
Charles
Hard location to turn into
Juantavious
They are a RIP OFF!! I booked several rooms, AND PAID IN ADVANCE, for many days for several of our employees because we are working out of state, for quite awhile. We had a Sunday off, so some of our guys drove home for a day and a half, only to find that they had been booted from their rooms. After HOURS of dealing with Expedia, I was PROMISED refunds for the rooms. I still haven’t seen the refunds. I didn’t even get a promise of a refund on one room, so I am out HUNDREDS of dollars. Book a room there at your own risk.
Detria
Property management is horrible and rude
Earl
Yes
Kimberly
The rooms were not what we expected. The picture on the website is false advertisement. My sister had a roach in her room. The rooms are old looking. Rusted shower heads. NEVER AGAIN WILL I STAY HERE.......
Nicole
The lady that checked me in was super nice!
Dennis
Room ok staff short but were able.
Steven
It was cheap and easy. With that being said it could’ve been cleaner. Found a cigarette burn in the blanket, a dead roach on the floor in the bathroom and it just didn’t smell very good. Also after booking the room online, the guy at the front desk made me give him a $25 cash deposit. I didn’t have cash on me and they “conveniently” had an atm tucked in the corner. Went to check out and nobody was in the lobby to give me my cash deposit back. Felt like a scam to me. There was a ring doorbell cam on the window and I literally pressed it until he ran out of the room he was staying in hollering at me and I got my 25 back and left. Probably won’t stay again.
Emaziah
Ok
Vladimir
very comfortable and clean
Shengxiong
Good
Jody
Clean room you could actually smell the clean. Floors were clean too. Hot water in shower. Great customer service. Would definitely stay again. This was our 2nd time.
James
Got to do better
Dirty towels spots on sheets hot water wasn’t hot tv remote problems no ash tray in smoking room
Tonya
SHABY RENO, DIRTY FLOORS & ROACH INFESTED
Merilon
My crew stated that it was below average, but livable. Location in the ghetto.
Jermaine
Very safe and comfortable
Friendly and cooperative staff
Angel
The lady staff member was very attentive and always available to help with reservations. The room was very pleasant for night stay.
Roman
Not very inviting
James-Bridget
Motel, good for trips with a pup
We chose the hotel because it was the only dog friendly hotel in a part of town we could get to where we wanted quickly. It was clean.. bed was comfy. Shower good. Had a fridge, microwave and tv with premium channels. Serves its purpose. Note it is a MOTEL > people outside > but good for the dog. Nothing Fancy> they change the sheets, and blankets and spray bugs.. your dogs are safe ..
Larry
Limited access to lobby or any amenities, price didn't match what you actually get, no safety hand rail near bath tub prom to slip and falls.
JOYCE
Staff was courteous and helpful
Sharifa
Property was decent
William
No frills
Clean room except for the floors. Told the manager after the first night that my white socks turned dark brown on the bottom and he cleaned the floor that morning. Much better but it will take more cleaning. This was attributed to new floor construction....
No pool working. Closed. No breakfast. Coffee is in the lobby if the manager unlocks the lobby to let you in. Front desk is behind plexiglass. Room door needs replacement... Worn. Bathroom door needs replacement... Hole and the latch plate doesn't work. Yes fridge and microwave working fine. Comfy bed. Great TV.
No pool working. Closed. No breakfast. Coffee is in the lobby if the manager unlocks the lobby to let you in. Front desk is behind plexiglass. Room door needs replacement... Worn. Bathroom door needs replacement... Hole and the latch plate doesn't work. Yes fridge and microwave working fine. Comfy bed. Great TV.
Christopher
Checked out within a few hours. Many people hanging outside of their rooms, safety latch broken on door, landscape overgrown, & honestly did not feel like we or our belongings were safe there. Ended up booking a different hotel and did not stay. Pictures of the facility online were misleading.
Robert
Bed spread to lite weight for such a cold room. Needs updating and some fresh paint as paint is peeling from door frames.
Leah
Worst mattresses I have ever experienced. Staff indifferent if not a bit rude. Came in my room twice without knocking before check out time.
Jessaca
Good place to stay
Lillie
Was exactly what I need safe, clean,easy parking and the price. Thank you
Malissa
Loved the fresh smell of bleach when we walked in the room. Everything was clean and no issues
Constance
No complaints
shadaya
was OK FOR ONE NITE
KINDA CLEAN, shower head was broken and hair on the floor. tv channel was good.
Joe
Rooms where outdated and needed paint and cleaning
Keith
The floors in my room were dirty. Told the office but appeared nothing was done.
Richie
Served it purpose
Alicia
Towels not clean , linen wasn’t clean , bed had a sheet and something that appeared to be a curtain. Tv was really old , hard to work remote.
Jermaine
Peacefulness
Kathleen
Very clean and friendly staff
Eden
Hotel
Was a nasty place didnt keep anything clean
Nicole
Red Roach Motel
So me and my Husband had to take our daughter back to SC so instead of turning around I booked at Red Roof in I go in to check the room before I bring my things in I moved the pillows and a roach came running out pulled the sheets back on the bed that was made up and tucked tight and I be dang if they didn’t come running from under there so out the door I went get to the office he acts like he didn’t know he had roaches he says I have a double bed I say do it got roaches he said we can go look so we go and it was 2 on the bathroom wall he takes his hand and kill them I ran up out of there and away from him so quick
Kelvin
Room had an odor and roaches
Nancy
The floors were filthy. I fell out of the bed and we had to leave 3 hours after checking in
Thavian
10/10
William
Kindness of staff
Verified traveler
It was clean and safe
Daniel
Building and room was very clean. Had no issues or inconveniences at all during stay. Was very pleased overall with my stay.
Myron
Must stay two thumbs up!!!!
Very nice and super clean friendly staff definitely the place my family and I will lay our heads to get some great rest before returning back onto the highway.
Debbie
Pet friendly and clean
Our stay was very nice! It was wonderful that we could bring our dog at no cost. The room was very clean and met all of our needs
Joyce
Good last-minute stay
We stayed here just one night because we did not feel it was safe to enter the room that we had booked elsewhere in Sumter, so we checked in with only what we were wearing and had to return to our other motel the next morning when it felt safe.
treginald
Noise
Verified traveler
Spring break!
This hotel is nice and clean, recently remodeled. The staff was friendly and helpful. We brought a small dog and appreciated that there was no extra charge. The only downside to the stay was the motorcycle noise. We were there during spring and did not think about motorcycle rallies and events. The bikes were loud and arriving throughout the night and leaving in the early morning. No fault of the hotel, just something to consider if you are traveling during spring break! Overall a great and pleasant stay!
JULIE
The fridge kept kicking on and off all night, making a rattling noise which kept us awake most of the night.
Anthony
In the daytime the property was nice and quiet. When I entered the room there were dead bugs on the floor. There were cigarette holes or burn holes in the sheets. The covers smelled like they were never clean the pillows smelled like they were never cleaned. The room was Dusty. The air conditioner was filthy. The room just wasn't clean at all. And night as it got close tonight time it was very noisy. The whole parking lot full of loud music out next door neighbors were loud blasting music. Everything was just loud The prices were decent for the stay but that's all
Colleen
We got in around 9 pm and were out by 7 am.
and both times I had to wake the attendant. The room was clean and floor looks new. The microwave is on the frig needs to be addressed, as it vibrated all night, on and off. No breakfast offered, and I think it was part of purchase. I gave them a 25.00 deposit , and did not receive correct change and had to ask for my deposit back when leaving.
and both times I had to wake the attendant. The room was clean and floor looks new. The microwave is on the frig needs to be addressed, as it vibrated all night, on and off. No breakfast offered, and I think it was part of purchase. I gave them a 25.00 deposit , and did not receive correct change and had to ask for my deposit back when leaving.
Mary
Red Roof stay
It was updated and under new management but at least they cared with you liked the a complications.
Steven
For the price wasn't bad nice hotel good enough for overnight
Christle
Overall, the experience was not horrible for what we paid. The room was clean.
Nevertheless the bathroom/shower needs work. New shower heads are necessary. This includes updating amenities like adequate soap, towels, shower curtain, hair dryer, a mat or rug upon entrance.
Example: it was a rainy day and our shoes were wet. There was no mat/rug to wipe feet, put suitcases on to avoid tracking the water all over the floor.
Check out time is 11am. Our key was deactivated the morning before 10am. My husband went to get breakfast and was locked out.
Nevertheless the bathroom/shower needs work. New shower heads are necessary. This includes updating amenities like adequate soap, towels, shower curtain, hair dryer, a mat or rug upon entrance.
Example: it was a rainy day and our shoes were wet. There was no mat/rug to wipe feet, put suitcases on to avoid tracking the water all over the floor.
Check out time is 11am. Our key was deactivated the morning before 10am. My husband went to get breakfast and was locked out.
Nora
No coffee, no ice availability, phone didn’t work, sheets stained, mattress old and uncomfortable.
Shane
It's rare that I write reviews unless something really stands out to me but this Red Roof Inn has to be the best budget hotel in the Sumter area. The price is great, the rooms are exactly as pictured and are nicely remodeled. Beds are comfortable and the location the convenient you could ever ask for (The mall is literally a 5 min walk away). The thing that really stuck out to me, however, was the customer service. I only stayed one night but made a small mistake reserving online (rushing, user error) and was afraid I would not be able to check-in that day but the gentleman at the desk went out of his way to make sure I had no issues and was able to check in! I also had to go to the front desk a few times for minor things that I needed or to ask questions about the area and the owner was super helpful and accommodating. For a hotel in this price range I can guarantee you that you will find nothing better and this is a no-brainer. If I'm ever in Sumter and have to stay overnight again; this is where I will be staying!
Marianne
The owners of the property could not have been nicer. They were so pleasant and could not do enough for us. Would definitely stay there again
Verified traveler
The manager actually saved me money, close to $100. The beds weren't that comfortable but i didn't have to worry about bed bugs or roaches. The rooms was clean and every day they came and cleaned the room very well. The tub was immaculate, which i can't say that for much for any of the 4 star hotels I've stayed in. As for the price, it was definetly better than the rest.
The Inn is located near fast food spots, a Wal-Mart, and the Piggly Wiggly, so you'll be within walking distance of most places. And despite all of this, it still felt like a safe, chill spot. It was quiet and the management was friendly.
The Inn is located near fast food spots, a Wal-Mart, and the Piggly Wiggly, so you'll be within walking distance of most places. And despite all of this, it still felt like a safe, chill spot. It was quiet and the management was friendly.
Verified traveler
Relaxing night
Quick check in.
Nice room
Nice room
Qwanda
😊
Kaycie
Was in town for a friend's baby shower, and the Inn was smack in the middle of everything. It was very convenient. There were people outside being loud to the point where my friend and I woke up early. Otherwise, we had a very nice stay.
Tamara
Its just convenient and i enjoy staying there
Deborah
DEFINITELY DONT STAY HERE!!! Filthy
You should remove this hotel from your listing. It’s disgustingly dirty. Sheets weren’t changed, floors not mopped, have to stand and get bit by swarms of bugs to check in. Beer bottles all over the parking lot, steps and walkways, pool hasn’t been opened and it’s JULY!Manager sleeps on lobby floor. No coffee makers, couch was horribly stained and dirty. Way over priced for such a filthy room and premises. The room was musty and dirty. I don’t have enough room to list everything
Raymond
Walking distance to just about anything
Alexas
The staff were very friendly during check in. Super quick and efficient service ! When traveling in & out of property staff always make sure everything was okay.
Verified traveler
Value for the Bucks!
Great value for the money. No frills. Just a clean room to sleep in with the basic amenities. Front office and housekeeping staff bent over backwards to assist whenever necessary.
Toshia
Everything was good.
Tellona
This property was very clean. The staff was excellent I would return to this property
Jermaine
Ok in a pinch
I was in need a of place close to where i needed to be early in the morning this was as good as it gets..
Raymond
I liked the route access, to and from the property
Tianna
Staff was helpful and smoking room was even clean.
Richard
Although the management was nice, the property itself looked runned down and cheaply fixed. Sheets were dirty and pillows had a weird smell.
Steve
The room repairs were horrible, I’ve seen better work from unskilled workers. No phones in the room, no way to contact the front desk. Parking lot dimly lit. Towels were thin and scratchy not what I expected after staying at numerous Red Roof Inns across the country. Charged full rate no breakfast and no reimbursement for having to you out and buy breakfast after renting a room with breakfast as my primary requirements. No snack center, no coffee, no access to lobby, no free long distance calling,, no pets allowed despite all promised on the website. The chairs were very uncomfortable, wheels did not work well on the desk chair. I will not stay at another Red Roof Inn after this experience.
Johanna
Worst hotel I have been in. Reception told me I can’t use lotion! Really! Floor was Filthy! They spray painted the mirrors and bathroom and didn’t remove overage. Horrible!! People walked by windows and look in constantly! Not safe! Sheets had burn holes and what looked like blood. Towels stunk!!
Stay away!!
Stay away!!
Charmoniqua
Disappointed
There were roaches crawling in the bathroom and next to the bed! We informed the manager and he just offered another room and wouldn’t refund our money! I wouldn’t recommend this hotel to anyone!
PS, we had to wait fifteen minutes to check in due to the manager not being there!
PS, we had to wait fifteen minutes to check in due to the manager not being there!
STEPHANY
Red Roof Sumter SC DON’T DO IT
When I first checked In I was asked how many people would be staying them I was told I couldn’t have visitors half of my deposit was taken because he was looking for reasons to keep it the fridge and microwave are very old the tub and towels were dirty half a roll of tissue no replacement tissue do not check into this hotel will be a waste of time unless you like giving away free money because they would find a reason to take it
Joshua
This place is a dump. It’s being remodeled but as someone who is in construction, it’s not being done right. All repairs are simply patches applied by someone with no knowledge or experience. The hotel is near shopping and restaurants but is a dump itself.
Brad
Room pretty clean hotel being renovated
Verified traveler
Horrendous & Deceptive
This hotel is horrendous, they was trash outside main lobby area like construction materials, when I arrived the hotel looked nothing like what is displayed on website. My reservation was changed from non smoking to smoking and upon entering room it was uninhabitable besides the stench of smoke it was pretty run down. Hotel.com should not be affiliated with this particular Red Roof. I have stayed in other Red Roofs and they were as advertised, room & overall appearance of main lobby area along with the appearance outside of property.
Greg
50/50
They are trying to update rooms. But room was nice. But towels had stains on them . Bed was nice. Needing a little bit more updates.but nice enough I would stay again
Verified traveler
The clerk was in sleeping shorts when he finally opened the door which was locked. He then gave us a room with holes in the ceiling and roaches and flies were throughout the room. I have pictures as proof. We immediately asked for another room and he said he couldn't do that but we could ask for a refund through Expedia. We checked out after an hour on site and got a room from another hotel Tru. Red Roof Sumter should not be on Expedia. Poor customer service and infested facilities. All we originally asked for was another room. I am asking for full refund. Once again we were there for a few days for a funeral and did not stay in the hotel for more than an hour. We just couldn't take a shower after driving from the Atlanta area and with the flies and roaches. My wife was a mess.
Verified traveler
Convenient, affordable, caring management
Verified traveler
This property needs to be renovated to stay in business.
Verified traveler
New management very friendly
Alice
We booked through hotels.com and when we called to varify on our way we were told that they did not have a reservation in our name and the confirmation number was invalid tried to make a reservation over the phone was told could not make one after 6 p.m. As far as hotel the people were nice and it was very clean
Verified traveler
I was upset & disappointed, because there were roaches in the room & on my bed. I could not get a good night's rest, because it seems like the roaches came from every corner at night time. Other than that everything else was ok.
James
In Need of Tender Loving (TLC) care!
The facility was much it need of attention, The room was dirty, bathroom, sink and floors. Bedspread was soiled. Toilet seat very loose, very difficult to lock dead bolt. No tissues in holder, three different half used up toilet paper rolls. The side ways and entry very dirty. Day & night using the night window, why? Had a used shaving razor in the Ice Bucket ! The worst was - did not fire/smoke alarm- wires were there❓In the past, I have stayed many times at Red Roofs Inn, this one needs a quick visit from Red Roof Inn Headquarters‼️
Verified traveler
Asked for a double got a single. Wasn’t the cleanest. Four days later still waiting on refund.
Verified traveler
Horrible. Loud music, people outside smoking and drinking.
Schneider
The hotel is disgusting and dirty. Stains all over the bed sheets and towels.
Location & surroundings
Red Roof Inn Sumter
1211 Camden Road, Sumter, United States
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Red Roof Inn Sumter
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